Wyndham Santa Monica At The Pier

Prós: Room nicely remodeled and updated. Staff very helpful. Location couldn't be better.

Contras: Parking fee.

Prós: Great location to everything. Friendly staff and one block from the Ocean.

Contras: Very pricey. Parking was $42 a night with tax!

Prós: Comfy bed, proper hair dryer, complimentary fast wifi in room, complimemtary dressing gowns, ipod docking station in room, facilities excellant, location is perfect for pier/beach as you are literally across the road, also very near 3rd street too for shops and reataurants. Staff very helpful and friendly.. Would defiently stay here again and again.

Contras: I couldnt stay longer!!

Perfect location for Los Angeles Marathon

Prós: The service was amazing! The location couldn't be more ideal! The shuttle for the marathon was right behind the hotel. The finish line was right on the pier. Perfect place to just walk to 3rd St. promenade to carb up before the race. The room was quiet and comfortable. There was quite a bit of construction going on so parking was a bit confusing. We had to move our car before 11pm to the public parking garage. Also, late check out was not available, so if you are not staying that night of the marathon you would need to check out that morning and have them hold your luggage.

Excellent customer service

Prós: One of the best customer service experiences I've had at a hotel in years. The front desk staff, the valet, housekeepers, and the service technician were all excellent. The service technician had to come to the room because the heat wouldn't turn on and he arrived in less than 5 minutes and had the heat working in less 3 minutes, and was polite and amiable. The hotel was clean, and in a great location (walking distance to the pier, good restaurants and bars, and the 3rd street promenade shopping area). Didn't use the pool but it looked nice.

Contras: Overnight parking at the hotel is an extra $40; in my opinion, it should be included for guests.