Hotéis em Interlaken

In this hotel you can enjoy a central yet quiet location (5-10 min. walk from Ost Railway Staton) so it is very convenient to travel all around the region.The stuff is really wonderful:always ready to solve all you problems dealing both with the stay in the hotel and organizing leasure activities(excursions and so on).Calm, cosy,clean rooms.You really feel at home! It was our second staying here, definitely will choose this hotel another time.

The free upgrade on arrival was a very pleasant surprise. The view from the room was outstanding with fabulous views of the Swiss Alps.

Rooms were great, plenty of nice touches to make the stay comfortable. Parking is very convenient, 10 CH per night, and entry to hotel is nice. Quiet part of town - short walk to more populated area.

Wifi in our room (triple on the first floor) was HORRIBLE. Had to use our (roaming) data. But, worked great in the lobby, so I am sure not all rooms are affected.

Staff friendly and helpful

No bar and restaurant and bar facilities

It had a great view of the mountains

It was an ugly building, poorly kept up and rooms were poorly cleaned. Was very expensive for what you got. The top dining area sounded great, but was dated and smelled like old cheese. Interlaken was beautiful & was the one redeeming factor about this place.

Terrific views.

Lift corridors are dark. Corridor lights do not come on automatically. Bed mattress is way too soft. Interior decor of guest room appears drab and tired. On entering the room, I noticed the carpets outside the bathroom had significant water stains: I suspect that this is due to the inability of poorly fitted shower curtains to prevent water seeping onto the bathroom floor which is level with the bedroom. A water barrier along the threshold of the bathroom door should solve the problem,

The weather turned cooler during my stay so lack of AC OK for me.

So many Asian tourists

One of my favorites. From the wonderful breakfast, to the quaint balcony off of my room. Great stay. Great city.

nice hotel

the kindness of the all staff and the bar's staff were very kindness

Service accommodating and professional

A few Unappreciative guests

Old style building. Rooms are unlike the new `plastic' out-of factory hotels. Maybe they are not the newest ones, but overall impression very positive. Very nice staff in the restaurant.

Charming family-run hotel in Interlaken. Convenient location (trains, shopping) but in a very quiet neighborhood. Very good, personalized service. Wonderful hosts.

Good location; Nice breakfast; Nice staff; Although a little bit old, the building itself is very beautiful

The bed is too soft to sleep; The sound "Eah~Eah~"come from the old window hinge and the old wooden floor, is quite noisy.

The location was great, everything we needed was nearby or a short walk away. The view our room was amazing.

They helped us find things to do and places to eat. The room was big, nice and clean. The staff was very helpful and easy going. The pool is a good addition.

The television in the room was from the 80's with a nice flat screen costing 200$ it wouldn't be too much to put one in. They charge for internet.

I stayed last year at Best Western Interlaken with my family. I returned this year for an extended stay at Interlaken. The hotel stay was excellent. The reception staff were all knowledgeable and very helpful. The proximity to Interlaken West station was another big plus.

The location of this hotel was great. It was less than a 5 min. walk from the Interlaken West train station. The staff was very friendly and helpful. The room was large enough for four of us to move around and not be crowded. The room was very clean. The breakfast was very good with a lot of selections. We enjoyed our stay here.

The pillows were not comfortable at all. The bathroom was very small.

accessbility

flooring of the room can be changed

Good hotel, nice location, good breakfast (although very limited options)

The hotel needs some repair - the wallpapers are peeling, there are cracks in several places. It is still a very nice building though.

Location, cleanliness and quietness

Helpfulness of manager suggesting activities. Location convenient for shopping, transport and restaurants. Good parking. Cleanliness of bedroom. Excellant breakfast.

Friendly staff, good breakfast, good value

Nothing worth mentioning -

The morning we left.

The manager never welcomed his guests. He only talked with his friends.The room was cold. Carpet smelled of mold and others. Short of staff.

Staff was good and friendly.hotels are clean.

I ask about amending my duration of stays , they told me I can't, they will charge me for whole stay as I booked.i find I was stack into a contract.no flexibilitiy.

the hotel is sizeable, have all the essential facilities. staff are helpful and nice

too far away from the railway station. Especially when you travelling with luggage and ski equipments.

I love the breakfast with the view of the riverside. Very friendly staff and nice room.

The view from our room and the friendlyy staff. Location was great.

The location, very near to the rail station, was ideal. The accommodation was extremely comfortable and we were made very welcome.

Nice hotel staff and free internet. Location is good and also very good breakfast.

Nothing

Loved the chalet restaurant below the hotel.... very swiss and very good.

The staff were very helpful and accommodating.

The family room was very large and good for families with children.

The location was decent but we were traveling with my 76 year old grandmother and it was a bit of a hike from the train stations and town.

This city surrounding with mountains is nice and peaceful place to stay for travelling to Jungfraujoch in the next morning. This hotel is wood decorative swiss-style. Hotel's staffs are very helpful and kindness. Actually, we have to leave the hotel in the early morning before breakfast time, but she prepared our big breakfast pack for eating during travelling on the train that make us surprised and impressed. The bath room is so big than we expected. If we have a chance to go to interlaken again, we will not miss to stay at the Hirschen hotel.

Nothing!

I Liked hotel Rossli because it is family run,quiet and centrally located, 5 minutes walk from Interlaken West station. What’s special about this hotel is the warm and welcoming service provided by Jean Louis and his son Christopher. They are extremely knowledgeable, friendly and helpful and will provide you with itineraries for local excursions, information leaflets and tickets. Rooms at the Rossli are simply furnished, very clean and comfortable with excellent views of the Jungfrau. Breakfast time is an entertainment, with Jean Louis providing multilingual humour and endless supplies of tea, coffee or chocolate. The breakfast buffet is varied and plentiful and they also offer free afternoon tea/coffee, free wi-fi and free parking.

Friendly and helpful staff. Good location. Great breakfast.

Please write at least 15 words

It is about 8 minutes walk with luggage to and from Lucern OST and hotel. All the Reception staff were friendly and helpful. The rooms have different themes and designs and they can accommodate your preference if the rooms are available. I had a room with the English decor and it was nice, clean, cosy and comfortable. Good view of the mountains from the balcony. Breakfast is also good. They are also cafes and restaurants near the hotel. It is also convenient to go to Jungfrau as it departs from Lucern OST.

Nothing that I do not like.

There was only one thing that was subpar about this place and that was its location. It's not too far from the main streets in Interlaken where all the restaurants, shopping, etc.

Although I booked a room which included breakfast, I was told that there was a problem with their system and its falsely mentioned 'breakfast included' at the time of my booking. I was also told by the receptionist that he was doing myself and my significant other a favor by giving us a double bed instead of a twin, contradicting to the full bed mentioned at the time of the booking. The room itself was in horrible shape and to make the experience worse, the bathroom sink didn't work. I would give this place a ZERO if that was possible. I would recommend everyone to stay away.

Convenient for both rail stations and town centre. Helpful staff. Satisfactory basic accommodation for short stay. Very close to Tourist Information office. Free local bus pass.

Breakfast could be much better.

the lady staff is very very helpful! We like her:)

There is no left in the guest house, you need to hand carry your luggage. So better be mindful if you are travelling with old ppl with too many luggage.

Friendly staff, clean and cheap rooms.

The room keys are accessible to all, so safety might be an issue. Booked a twin room, but got a double bed with separate sheets.

Nothing.

No Wi-Fi, poor hotel, poor shower.

If you stay in the front rooms the view of snow capped mountains is stunning

Rather dated decor, peculiar smell in room..but after leaving windows open for the day this improved.

very nice and helpful owner of the hotel. nice location and good price.

Nice breakfast, curteous staff

No carpet, no A/C, no TV, heard people next door very easily. I would only recommend it for backpackers who are into "roughing it"

The hotel location is in down town of Interlaken and it is close to the west train station

Although it is one of the cheapest hotel in Interlaken, however, the price was more than the services you get. It could be the average of Switzerland expenses.

Nice fresh rooms, great breakfast and friendly staff.

Proximity to the city centre/Interlaken west Bahnof. The lady at the reception was very helpful.

The reception was unattended after 10.30pm and no phone connection could be established with the hotel reception or with the room. My family tried to contact me at night (time difference of 9hrs) but could not get through. This was after I requested the person at the reception that I was expecting a call around 11pm. They would be better off to have the a direct line to the room if they cannot stay awake. In case of an emergency at night - there is no way to seek help as the reception no. is not answered.

good location and breakfast, free wifi in lobby but not in the room

not allow to eat in the room

away from the town

I expected more space for a superior double room

The hostess was very welcoming, we were upgraded to a family room with two separate bedrooms having booked a triple room. This was a nice touch by the hotel. Good location 5 mins walk to Interlaken West station. Room was very spacious, clean and comfortable beds. Totally enjoyed our stay.

Just for the stop over hotel. Stay for 1 night is OK

Poor breakfast Very small bath room. I would rate this hotel 2 star.