Nice Hotel, Poor Customer Service
There was an incident on our floor with a rowdy guest banging on our door at 2 am. When we called the front desk, they said they were aware of the situation and hung up. When checking out the next day, they barely acknowledged it and said we were the only guests to complain and claimed the floor was full. It was impossible to get ahold of management after calling and leaving a message.
Very cool and romantic
The pool on the 16th floor was beautiful, the room and hotel had nice colors and mood lighting. The whole place was very sleek and modern.
Staying downtown was nice, but I'd recommend staying at midtown instead so you can walk around more. Cab fare gets expensive.
No hot water
It's clean modern looking and comfortable.
There was hardly any hot water. I took 2 cold showers during my 3 day stay.
The staff was excellent from the moment we arrived until check out. Comfortable bed.
Very clean and modern looking. Nice spot for couples or adult fun.
Very dark motif. very busy with non-guests but guess the marketing dept is heavy on the events
Made to feel unwelcome
The facilities and location
The way the staff stared and treated us as if we didn't belong there. It was a long three days.
The staff was extremely friendly and helpful. The room was amazing and clean. The drinks were too notch.
The weather...... But that's not your fault.
Great stay at the W
Great Concierge - Indira Wrick was extremely helpful and went above and beyond, Thanks!!!!
Cant think of anything I didn't like
I loved the decor of the rooms,it was very romantic and exciting.
I enjoyed the whole stay!!!!
Beautiful corner room! Very chic and modern. Great staff.
Free hotel car within downtown area
The friendly effective checkin, the pool area, the BLT, the bed
Ordering a burger at the pool - it took more than an hour to arrive ? Minibar was not replenished on a daily basis
The nice staff, the incredible view and the accessibility to everything we were doing that weekend.
It was a cool, fun hotel.
The room was tiny for the price and the shower did not have a door so it was freezing!
I love, love, love the dark cool colors of the room and the modern design! I also loved the peak-a-boo shower!
I did not like the $30/night parking fee.
The staff was excelent. The bars in the hotel were great and the convenience of great restaurants was wonderful.
We didn't like anything at all about this hotel. During our 6 night stay we received newspapers only once. Turndown service was offered twice only.
We did not like this hotel at all. The rooms were grubby and we had to request that they wash the en-suite floor as it remained covered with hairs. We had to wait 1 hour for towels to be delivered, after making 4 phone call requests. It was a dismal hotel.
The only positive thing I can say is that the staff at the front desk and the concierge were very friendly and helpful.
Everything but the staff. The loud, pounding pop music in the lobby and elevators. The sheets that were stiff and crinkly, and made noise when you made the slightest move. The bathroom door, which did not shut fully and allowed for little privacy. Most of all, the lighting in the room was ridiculous -- very modern, trendy fixtures put out very little light. It was impossible to read anywhere in the room. No business person would ever stay in this hotel, and I will never do so again. And the room rate was absurdly high for the quality of the experience. Comparable rooms at the Covent Garden Hotel in London, where I frequently stay, are much less expensive than the Atlanta W.
Sempre que você se encontrar em Atlanta, você pode querer considerar ficar no W Atlanta Downtown, localizado em 45 Ivan Allen Jr. Boulevard. Não precisa de se preocupar com onde estacionar, uma vez que este hotel de Atlanta apresenta um estilo de estacionamento personalizado.
Há também um restaurante neste hotel. Os seus serviços de quartos são excelentes. Ao entrar nos seus quartos requintados, possui um sistema de ar condicionado, um micro-ondas, uma televisão e muito mais. Existe também um balcão de turismo junto à recepção e uma equipa de serviço de espera 24 horas na recepção.
Com o elevador, pode facilmente transportar todos os pisos deste hotel sem esforço. Algumas outras actividades que pode envolver-se incluem a sauna, ginásio, massagem, spa, natação e muito mais. Há também um campo de golfe onde pode ir para limpar a sua mente enquanto desfruta de golfe.
Há também uma vida nocturna neste hotel. Você pode ir ao clube da noite para ter tanto divertimento. Os funcionários do W Atlanta Downtown são multilingues. Há também um serviço de crianças neste hotel com opções de babysitting que lhe permitem sair e divertir-se sem se preocupar com a segurança dos seus filhos. Há também um Multibanco no exterior, e os quartos também têm um cofre onde pode poupar o seu dinheiro temporariamente.
Perto do W Atlanta Downtown pode encontrar uma galeria de arte a 5 minutos a pé deste hotel. Também pode encontrar um Centro de Museus especializados para a direita Civil e humana, que fica a 5 minutos a pé do hotel.
baseado em 594 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
W Atlanta Downtown implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.