Hotéis em Zurique

Prós: Checking procedures so easy.

Contras: More sound near rooms in night. Not comfort bed. Not working tv and WiFi. Not possible get customer support at night.

Prós: Close to the bus stop, convenient check-in and check-out system. I liked the room very much, it is spacious, clean, there is a box for things under the bed, a curtain, light and a socket - in every bed. Small fridge in the room. Clean toilet and shower, good water pressure, good drainage (do not stand in a puddle).

Prós: Nice quiet location

Contras: The fact that you had to share everything with everyone else in the building. Bathrooms were occupied all the time and showers were dirty. The website does not say you have to share bathrooms with others.

Prós: I like Nothing about this property

Contras: All but the most complicated was the communication With the staff before check in and after and to open the main entrance which let us outside one night fir one hour as the key was not working properly.

Contras: They bait and switched our room saying that they tried to contact me- but gave our double room away since I couldn’t be reached. I had already paid for the room! We were traveling as a family and they gave away our room. When I told them by email that we had made our arrangements and were traveling long distances- they didn’t seem to care and kept our separate rooms. Mind you our rooms were also on opposite sides of the building, so getting clothes, toiletries, etc was a pain. This was horrible and not a good place for families to stay.

Prós: Breakfast

Prós: I stayed at the hotel for two nights and was impressed by the service and attention to details of its employees and management. The tea, coffee, biscuits and complimentary water in the rooms were replenished daily. There was abundant choice at breakfast. The bed and linen were incredibly comfortable and the room was very clean.

Contras: The swimming pool and the spa were closed during my stay.

Prós: GYM (associated with actual gym, so much better facilities than standard hotel gym)

Contras: room was very small

Prós: The property was in a good location for public transport.

Contras: Very dated room needs to be refurbished. Shower leaks over entire floor quite dangerous. Very average for the price.

Prós: Neighborhood Close to different options of public transport Good choice of restaurants with decent ratings in walking distance

Contras: Distance from the centrum Lack of sound proof between the rooms

Prós: Very nice breakfast. Sauna room is good. Steam room not enough temperature. Feel better then other hotel same price range and stars level. Only location, little bit far from center , most people don't know hotel location. Tram line no 2 Letzigrund station is nearest. Also line no2 ant line no. 3 Albisriederplatz station. From Airport Take Tram line no 10 chang at Paradeplatz, line no 2 or line number 3. Only first time come, not easy to go to hotel.

Prós: The breakfast was excellent, the personnel friendly and the lobby bar was cozy.

Contras: The bathrooms were a bit outdated

Prós: Breakfast was the best thing also facilities like the gym and the personal was amazing

Contras: They can improve a little bit the cleaning of the bedroom especially on the floors

Prós: Nothing!

Contras: Don't stay in this hotel. Such an unfriendly staff and no accommodating problems with the booking

Prós: Great breakfast

Prós: great and courteous staff. amazing breakfast. a few tram stops from the old city so the location is good.

Prós: Quiet room. Very good gym and swimming pool.

Contras: You have to get a taxi or a tram to the city centre - but the tram only takes about 10 minutes into Zurich city center - the tram stop is very near the hotel.

Prós: Great breakfast - comfortable bed.

Contras: Lack of hotel transport. $65 taxi ti the hotel is very expensive.

Prós: Front desk staff were friendly

Contras: Location of the hotel was't as central as we had thought

Prós: The room was very elegant and comfortable.

Contras: The air conditioning was switched off and the room was stifling. Also, the reception staff, especially the concierge were not very helpful.

Prós: Clean room

Contras: Dont working conditioner!!!!!!!!!!!!!! In all room

Prós: The breakfast was ok, what we are waiting from a Hilton or Intercontinental. Only problem was the room and tables for the breakfast, that looked more like a Ibis hotel.

Contras: Extremely noisy street in front, so it s impossible to sleep. The air conditionning was blocked on 25 degrees for 2 nights. The shower is flowing, drops of water every 5 minutes during the night. The TV controller was not working either. When leaving, we were 5 clients blocked at the exit of the parking because the tickets were not working. Overall, arguably the worst stay we ever had, thought Crowne Plaza were like Hilton or Intercontinental, well it s definitely not. By the way the location of the hotel is awful as well.

Prós: Very fancy and elegant furnished rooms. Great service and Free Ice.

Contras: a little bit expensive price.

Prós: Friendliness of the staff.

Contras: The room was very small

Prós: Very good breakfast selection

Contras: Very poor facilities and carpets on corridors very dirty and sense of smelling. I was like that my room was Okay -- fairly clean without smelling

Prós: Nice Bar at the lobby,especially the guy on the piano.

Contras: the rooms were extremely small, hardly any room to walk around the bed and definitely too expensive for such room size and quality.

Prós: Nice rooms, comfortable beds.

Contras: Too far from the city center.

Contras: Coffee in the morning is a drama....

Prós: A refund of the Sunday night. I needed the room but two nights earlier. They would not edit reservation to October 7 instead of October 9. They were not full either night. Bad taste. I run a tour opaerator business.

Contras: Refund policy. See above

Prós: Very convenient to the airport. Tough to give it a better review than that. Next time I think I would stay off airport and take the shuttle in.

Contras: The trim on the door was broken, whenever we opened the door, we had to push the trim into place to close the door. The room also appeared to be poorly vacuumed, there was (what I hopefully believe) was a piece of chocolate sitting under the bed post and other trash. I also thought the window between the shower and bathroom floor was unusual.

Prós: Architecture, it’s literally inside the airport.

Contras: Nothing.

Prós: Friendly and smiley staff, comfy bed, very clean and really good location.

Contras: No minibar, I had to call the reception to remind them my breakfast, one person of the cleaning staff entered my room at 10am without knocking, no cups and no sugar for the coffee. Way too expensive.

Prós: Proximity to Zurich Airport is excellent (across the street from the terminal). Rooms were comfortably large and comfortable. Staff was very capable and responsive. Free coffee and croissants provided in the morning (this was before 5:00 am).

Contras: This is not a reflection on the hotel per se, but gIven Covid controls, no restaurant, no bar, etc. A box breakfast can be provided for an addl cost. The cost is a bit high for a good bed and shower for 7 hours—but this is Switzerland...

Prós: The hotel is into the airport. The rooms are pretty big. Very friendly staff. We couldn’t try the breakfast because of the pandemic but have been provided with a pretty good breakfast box.

Contras: No bathroom facilities on arrival, we had to ask for everything basically. Also, the cleaning of the room wasn’t properly up to a 4 stars hotel. I would have removed the breakfast option from the reservation menu if you couldn’t serve it during the pandemic.

Prós: Best location for an early flight

Prós: very clean

Contras: lost one of my reservations and had to pay for another room out of pocket

Prós: Closeness to Airport for early flights..

Contras: A bit dirty carpets and tile in shower.

Prós: Ultra convenient access to Zurich airport, and train transportation into town. The hotel is quite modern looking and very quiet considering all of the traffic and planes nearby.

Contras: For the price, I would have expected just a couple of conveniences added such as free bottled water int he rooms and 24 hour access to coffee in the lobby.

Prós: Outstanding proximity to the Zurich Airport. Spacious accommodations.

Contras: Bathroom lighting wasn't sufficient.

Prós: Clean, well designed, fresh, very good service from staff.

Prós: Excellent quality at few steps from the Airport.Ideal for short stay business meetings

Prós: Excellent and efficient staff, unbeatable location if distance to airport is a factor, very good if a bit pricey restaurant ( I ate at Angel Grill Room or so) with again very friendly and professional young staff; I had never experienced the wine tower concept before, and it is really spectacular to see the "angels" fly, spin and climb while getting one's bottle of wine. Very well insulated, no outside noise at all in spite of location in the middle of airport complex.

Contras: Everything was perfect; but of course, the room price reflects their USP (someone who has to catch an early-morning plane out of Zurich and doesn't want to shuttle first thing in the morning has no choice but to stay here). 50-100 Francs less would have been adequate and would have turned the experience into a 10 out of 10 one.

Prós: The location is outstanding!

Contras: Dinner was poor quality and very over priced.

Prós: direct access to airport and parking

Contras: room temperature was too high for good sleeping, as we are allergic to AC we could not change it

Prós: Convenient location

Contras: Clear glass window between bathroom and bedroom area

Prós:

Contras: The heating in the room and in the bathroom didn't work

Prós: Nice modern room

Contras: It was too expensive for what it was

Prós: Very short distance to the airport. Silent and no disturbance from other guests. Would definitely go back.

Contras: The hand shower hose leaked and soaked the whole bathroom. The sheet in the bed was very wrinkeled, which is a bit remarkable for such a expensive and highly ranked hotel.

Prós: Very well equiped, nice and relaxing decoration, good space.

Contras: Air conditioning does not work very well.

Prós: This was just like a brand new hotel with recent upgrades.

Contras: Maybe offer food service during the daytime.

Prós: Newness

Contras: Very small bathroom. Door to bathroom did not close entirely.

Prós: Great value, newer hotel, and very modern design and love the layout of the room. Room was very clean. Definitely would stay there again if price is reasonable, has a few fast food places and an Aldi nearby. It could use a little more Dinning choices.

Contras: Breakfast can use more items and more hot food.

Prós: Excellent breakfast, great staff and very reasonable for Zurich

Prós: Staff nice

Contras: shattle not available nobody informed me so I had to pay in total 70 euro in taxi Breakfast very poor - no chocolate for my child

Prós: Polite staff. Comfortable bed. Very clean room.

Contras: N/A

Prós: room was clean and cozy

Contras: there was no shuttle service which was advertised on the site and thus I had to pay a huge amount on taxi fairs to and from the hotel. If I knew that I would have to pay that much for taxi I would have stayed in a hotel inside the airport. Breakfast was also poor.

Prós: The staff is very friendly

Prós: near to the airport. good location.

Contras: parking is not free.

Prós: design of the rooms

Prós: location

Contras: water pressure not good enough to wash hair; ac questionable; breakfast area too small for the numbers

Prós: The hotel was clean and comfortable. The staff was friend and helpful.

Contras: Breakfast. Due to Covid 19 I was offered a savoury breakfast only. When I asked for something sweet, they didn’t have anything.

Prós: Nice hotel, good breakfast buffet included in reservation and reasonably priced. shuttle service from the airport to hotel and back very good, close proximity to strain station and transport services into Zurich centre. English TV channels a plus!

Contras: The policy for checking in time to the hotel is very strict. I have used the hotel on a few occasions but for the first time was made to pay an extra 50 chf for checking in a couple of hours too early!, i could have waited but felt quite tired and so paid the extra cost.

Prós: It seemed very new and totally efficient

Contras: The restaurant menu was very limited.

Prós: Shuttle service to city and airport

Prós: Clean/nice room, restaurant with good quality/price ratio, free shuttle bus service to airport/city

Contras: windows in the room couldn't be opened (to limit airport noise)

Prós: Breakfast from 4h30am. Close to Airport. Relatively good value

Prós: The close proximity to the airport and complimentary shuttle.The hotel is new and very neat.

Contras: No

Prós: Rapid check out, quetness of room

Contras: ~The nude man who was in the first room I was given

Prós: The hotel is very clen and new. By comparison with other hotels in the area, it also offers good value for money with a reasonable continental breakfast incuded with the booking. The cable TV was also well received as it had a few English channels, which is rather more than usually offered by other budget hotels for free! The general atmosphere of the hotel is pleasant and the free shuttle to the airport is a bonus.

Contras: Policy on checking in time should be reviewed.

Prós: clean and comfortable room, friendly staff, free airport shuttle was very good, easy to find in airport and timeschedules were clear

Contras: breakfast was good enought but there wasn't information about dishes and for example we have to wait to get toastbread from kitchen

Prós: Great hotel.....had to stay one night on a transfer...shuttle bus and breakfast included....cont. breakfast excellent....would stay here again....highly recommended

Contras:

Contras: When we arrived to the hotel The receptionist told us that she was going to give us an upgrade (we were happy becuase we weren’t asking for it) so she send us tomroom 3707 ( the smallest room at the hotel, specially for singles). My wife and I were upset about the size, so next morning we went to the front desk and met Joao Reies, great professional who inmediatly changed our room to the one we were expecting it. Thanks to him we had a great night. We want to thank Joao for his actitud and friendly listening to us..

Prós: Nice, pleasant and very accomodating staff, friendly to Americans. Clean rooms with US, UK and EU outlets (along with Swiss). Some rooms have a nice view of the river and the city/train station and park. Room was very clean and

Contras: Poor parking facilities. Expensive and difficult to park a "normal" sized car. A 10-15 minute walk to eating areas. Thai restaurant was expensive and so-so.

Prós: Very nice and clean, and the service was fantastic

Prós: Clean, well appointed, great location.

Contras: Thought we would get two queen beds but got two twin beds.

Contras: Odd layout

Prós: The staff was very friendly and helpful and very clean room and quite &comfortable.

Contras: Nothing special

Prós: The pictures in your website does not reflects the views from the hotel. The staff is very impolite. Your website is misleading in explaining the city taxes are not included and that the parking is an amenity without any indication of the cost. 42$ per da

Contras: I did not like anything . The location is horrible , the staff very unfriendly, and additional charges totally uncompetitive prices

Prós: I am an spg gold member and decided to use the gold elite crossover program at the marriott this year, to be honest the gold membership at marriott accounts fpor a lot more than it does at any of the spg hotels. we got an instant upgrade to a high floor "suite-ish" all windows corner room with a magnificent view of the lake, the lounge access guaranteed a full continental breakfast (think hot scrambled eggs, baked beans, breakfast potatoes and a lot lot more not just some cold apps that I usually get at the spg lounges) and full hot dinner - not just some snacks that spg hotels serve. to top it all vegetarian options at every turn. the hospitality was amazing at every step. I definitely recommend this hotel five star service!

Prós: Clendiness, efficentcey etc was good.

Contras: The room given was a in a corner with a proper view.

Prós: Its luxury hotel, very nice river view,very good staff, quick chick in and chick out.

Contras: Daily breakfast are the same no changes!!no multy choices

Prós: smoking area

Contras: house keeping is too early

Prós: the service was very good and very good location and the room size is very good also

Prós: i think i enjoyed living at marriot and the its location is very approachable and its a luxurious place to live ....

Contras: i had booking btu when i came to hotel the room was not ready so i waited for somtime so this shouldnt be happened and a lack of management so try to look at this next time ....

Prós: Very clean, quiet to sleep, nice bathroom, good restaurant & bar

Contras: Staff started cleaning from 9 o´clock... we were still sleeping - disturbing

Prós: Location to Central Zurich

Contras: Somewhat pricey

Prós: Executive lounge was great. Breakfast was great along with availability of wine and other drinks.

Contras: Light food served in late afternoon was disappointing and was not what I expected. Food was more like snack sand very little choice.

Prós: Very friendly service

Contras: unreasonable prices for food items ,Wine

Prós: the Upgrade to a beautiful suite overlooking Zurich with a panoramic view. The bed was the most comfortable bed I've ever slept in.

Contras:

Prós: Only breakfast was good

Contras: The carpet in the room and corridor was very very dirty. The Reception Staff was not picking phone. The room and corridor was smelly. Overall pathetic. The hotel standards are one or two star.

Contras: Transfer from airport was a little to long.

Prós: Clean, pillows, food

Prós: Location, Shuttle service, water in room.

Contras: Night staff was a little unorganised. Apparently mis-filed the local tax payment and the reception could bot find it and wanted ti charge me again.

Prós: Atleast the staff does try to help out

Contras: This should be a 2 star hotel. Small rooms, extremely slow room service, very expensive parking and the room card system is really outdated. The beds are very small and are not up to the standard of 4 star hotel. AC was terrible and it was very hot.

Prós: Close to airport

Contras: Nothing

Contras: The food was very expensive

Prós: There is a hotel shuttle bus from the hotel to the airport that is free but from the hotel to the airport there is a 4 Swiss franc per person each. Outside the hotel there is a tram #10 that can take you to city center of Zurich .

Prós: The bed was very comfortable.

Contras: Horrible location for getting food.

Prós: Functional business hotel, in the business district.

Contras: Nothing that needs particular improvement.

Contras: Location: a bit far from city center

Prós: Staff was professional

Contras: Rooms were very outdated. We booked a 4 star hotel. Bathroom was ok, beds were garbage and sheets were as well.. would not stay again.

Prós: Comfortable for business and very close to airport. Nice fitness room and sauna. No shuttle from airport but the tram stops just in front of hotel.

Contras: Rather expensive for the service - breakfast at 26CHF simply unacceptable - I get a great one for 8CHF at the Traders in the WTC building 2 tram stop from the Novotel.

Prós: Staff was very friendly and helpful.

Contras: Dear Booking.com staff, I understood that I had paid in advance through the website but Novotel Zurich Airport Messe charged again. They said, it is not paid in advance so please check this situation. My booking reference number is, 500033082.

Prós: It is close to the airport, has a fridge (minibar), free hard-wired internet, and is quite clean. There are lots of places to organize your items. We've used it twice now as a night-before-departure hotel. Last year when we had a third person along, the sofa bed was a cost-effective option.

Contras: I did not like the extra charge for outdoor parking, but I knew about it in advance. The bedding was a lower quality than I remembered and the mattress on the queen-sized bed was such that it was hard not to roll into a valley in the center. Again, I don't remember this problem with the room last year. Also, while we had booked and were charged for a superior double (which according to Booking.com includes a sofa bed) there was none, nor was there room for one. It was a slightly smaller room than last year. Although we didn't need a sofa bed for sleeping, it would've been nice for organizing our suitcases without having them on our bed or on the floor, and it would've been an additional place to sit, since there is only one chair.

Prós: Near to Tram

Contras: Rudeness of staff - bar closing times at night too early

Prós: Convenience to airport

Contras: The maitre d' in the hotel restaurant did not seem to like us. The waitress however was friendly. Also the hotel initially billed me CHF 75 for breakfasts we did not have - however, the front desk quickly corrected the mistake when I told them.

Prós: Bed is nice ann comfortable

Contras: Did not know that hotel was under renavation

Prós: the room and entertainment set-up was extremely comfortable

Contras: the construction inside and outside the hotel was aweful - very difficult to check-in/out with the very little amount of space available (because of construction-which fortinately is temporary). The fact that parking is mandatory yet maintains expensive daily rates

Prós: I liked that even thought I paid a budget price, I got a premium experience. The amenities in the room. Unlimited mini-bar in my room. The Internet, and tv channels. I spend about 15 days a month in hotels and when I booked this, I thought I was in for a budget experience but when I walked into my room and then the bathroom, I went wow! Thank you! I think you guys are doing a great job!

Contras: I ws not informed that I have unlimited mini-bar, I was actually conservative because I thought I was paying for what I used, I should have been told up-front. Getting to the hotel from the airport and checking in late at night took a long time. The schedule of the shuttle bus should be shorted at night because you have a bunch of tired passengers. It took 3 trips to get us all to the hotel over 90 minutes of waiting!

Prós:

Contras: Reconstruction, but otherwise a nice hotel.

Prós: Easy to go downtown with the tram (less than 10 min) and very comfortable and big room. Great location.

Prós: Nothing

Contras: Everything

Prós: Very friendly staff and large rooms. Hotel was very clean and a great location just a few minutes walk to the train station. Nice bakery across the street as well.

Contras: nothing

Prós: Amazing breakfast buffet

Prós: Room was excellent Fiod was good in restaurant for dinner

Contras: Breakfast average Bacon was always cold Unable to have dinner in restaurant on 2 nights due to private functions and nothing else close by

Prós: The location is good, except there isn't much in terms of restaurants or food in the immediate vicinity. The tram is also right around the corner and 15/20 minutes gets you into the heart of zurich. The hotel staff was also really polite and accommodatin

Contras: My 1st room was NO. The soap dish was hanging on by a nail, mildew along the sides and bottom of the shower, room & comforter smelled unclean. Front desk rectified it in the morning with an amazing room & upgrade though.

Prós: Clean, modern room with friendly staff. Close to transit which was easy to use.

Prós: I loved the breakfast and the knowledge of front desk staff.

Contras: I wrote in advance to have sheets and blankets on bed. This was promised that I would be there on arrival. It took two days as the comforter on the bed was very hot and I had very little sleep for first two nights.

Prós: Near tram station, clean and not noisy

Contras: No restaurants nearby except for the hotel’s and no convenience store / supermarket nearby.

Prós: Friendly staff and reasonably priced.

Contras: Would not characterize it as 5 star. It is a solid 4 star business hotel.

Prós: Nice bar

Contras: Bathroom wasn’t clean

Prós: Staffs and clean

Contras: Little farfrom center. Weak wifi

Prós: This is a descent hotel for the price, located very conveniently close to the Tram. Not far from the center but f the city and train station. Has a small gym and pool which was great for relaxing. I highly recommend the hotel for the price and closeness to the tram, which connects easily t all locations.

Contras: The air conditioner was not working correctly. We had to move to another room to feel better. The hotel employee who came to see the problem, claimed that it was due to having four people in the room, ridiculous, but at least he was complacent in moving us to another room , which was much better.

Prós: Nothing

Contras: House keeping was very bad. No coffee machine in rooms, no bar items available. I think it is not suitable for family at all. I stayed Novatel Bern which was much better.

Prós: The staff were helpful and courteous. The complimentary breakfast was amazing, especially as an American who enjoys breakfast! The rooms were very inviting and comfortable.

Prós: Expensive but delicious breakfast

Contras: Although we booked the room for three people, we were only provided with room items for two people, e.g. two chocolates!, two cups, drinks, towels. We were not provided with information about bedding for the third bed. I had to ring reception twice about this problem. Each time I was told that someone would sort this out right away. Eventually we discovered bedding ourselves in a cupboard and a staff member arrived andpresented us with an extra plastic beaker. I notice that other people have made similar remarks about this hotel.

Prós: Close to the location that I needed to be at.

Contras: Had to change room; badly leaking sink in bathroom; much much too expensive!

Prós: nice hotel to stay with

Prós: the location of the hotel was good and near from the city have good space for parking , also there was a good sofa for sleep third person ther was children play ground in hotel hall . nice garden

Contras: parking for the hotel was not free parking you have to pay 29 swiss frank per day , construction area around the hotel

Prós:

Contras: It's not a 4 star hotel but maybe a 2 star! The cleaners came twice in the room when we were sleeping. Quite rude. The staff was not helpful. The swimming pool was very small and very cold. The rooms were very budget. And in addition to that even if we did not have breakfast, they presented us a bill in which someone gave our room number (without controlling chf 52!!!)... very disappointing!!!

Prós: Quality of service

Contras:

Prós: The quality of the hotel, clean, good attention, and comfortable rooms

Contras: The location (it must be clearer that is in the center of an industrial zone...) and breakfast price.

Prós: Near the city center.

Contras: No air-condition and the refrigerator is not work. And the gay in the reception use my credit with permeation from me.

Prós: Staying at this hotel regularly. They are always providing good services and are reliable. For me this hotel is the best in zurich and surroundings so far. Recently I had to cancel my trip because of corona. I had no cancelation options and would basically have to pay the full amount over an entire week. Staff of this hotel have been so accommodating to cancel for free. Hats off to them, despite the difficult period they have to face, they were so sporty to cancel it for free. I will come back to you and advise everyone to stay at this hotel.

Prós: Just opposite the train station convenient fir travelling

Contras: Very limited bathroom space

Prós: Parking places

Contras: It was cold in the room, the heater didnt worked, very small bath, old furniture.

Prós: Large open lobby with nice design pieces.

Contras: No sheet on the bed, just small duvet on top.

Prós: Great location: the train, tram and bus station is right next to the hotel. The main HB Zurich station is 7' away (next stop by express train). A grocery store is nearby The hotel staff is very helpful, friendly, professional, multilingual

Contras: Lack of wifi (nowadays it's a big flaw) Overpriced breakfast The lobby looks cheap, mismatching and outdated styles

Prós: Great location next to the train station and airport for getting around.

Contras: Room was a tad small. The bath tub curtain/glass did not cover all the tub, which resulted in water constantly in the bathroom.

Prós: Great location, helpful staff and sumptuous breakfast.

Contras: Nothing

Prós: Our room was at the 29th floor with nice views on the city and on the nice sunset of this evening. We enjoyed the SPA at the last floor with Hammam and Sauna and a nice warm pool and Jaccuzi. Room was perfect (quiet & good bed) and service also excellent. Fantastic breakfast!!

Contras: All was perfect!

Prós: The staff was friendly especially the bellmen and breakfast buffet server. Train station across the street convienent.

Contras: Old room needs renovation, uncomfortable old beds and shower just leaks onto the floor.

Prós: The staff, especially people at the reception, were very kind, they did a very warm welcome and made me feel comfortable which was important for me as I had to travel in the middle of the corona pandemic. If you need, you can use the hotel's luggage storage room that was also arranged in a very convenient way. Location was also great being surrounded by public transport and nice restaurants and markets.

Contras: Although the receptionist asked about my room preference (in terms of floor and view preference) and arranged a room with a nice view -which I appreciated-, the room had a connecting door and the noise from there was quite disturbing. I was expecting a much better breakfast, to be honest, I did not like it at all. There were a few varieties of food, I needed to order my coffee instead of picking it from the machine (I waited so long for both the order and service). I asked for a cappuccino but I got coffee with milk capsules next to it. I expected more from 4 stars hotel in Switzerland. It might be much better to have your breakfast in alternative places around.

Prós: Hotel was excellent. Panoramic view from 23th floor.... amazing!!!Location was not central, however train station is just in front of the hotel. There are like 12 trains per our to the main station, which is in the city center of Zurich where all the shops are located. Commuting is only 7 minutes!!!!! and 5 minutes to the airport....better impossible. No noises at all at night.

Prós: The swimming pool was georgeous with amazing view.

Contras: price of breakfast.

Prós: Exceptional staff who went out of their way to assist us with our requirements, including car hire, luggage and train needs etc.

Contras: Location was a bit out of the way of the city

Prós: easy access, staff and easy check in, comfortable room, no noise, nice view, pool and sauna, complementary tea and coffee facility.

Contras: there was no any problem at all

Prós: I could walk to office where I had my meetings and could go everywhere using the train

Contras: Nothing to do with the hotel: the weather was not ok!...

Prós: The resetaurant and reception staff were pleasant and helpful.

Contras: 1. The room was overheated and poorly ventilated. 2. The bed was uncomfortable. The pillows were inadequate. 3. The bathroom was simply an extension of the bedroom with a sliding glass door to separate it, so there was no privacy for the user. This was not what one expects from a hotel of that supposed standard. 4. The elevators, situated next to the bar, filled with cigarette smoke from the bar, making them unpleasant to use.

Prós:

Contras: location

Prós: good transportation network, friendly staff

Contras: bathroom a bit small

Prós: Location and the room

Contras: The room clinliness,they need to change the carperts to fit a **** hotel.Also the gentelman on checking in had a not very nice attitude.Rest of the staff were excellent

Prós: The whole stay.

Contras:

Prós: Location was very convenient, being between University and city center. The early morning breakfast was also very convenient.

Contras: The first night our room was on the side of the main road and therefore too noisy for us. But we could change the following night to a room at the back of the building.

Prós: The staff was very polite, courteous and professional.

Contras: There's nothing in this hotel that makes it 4 stars, I can't understand why anyone would think that. It's more like a 2.5. Room is very small, bathroom even smaller, very simple hotel. Amenities are non-existent. Location is far from all touristic sites.

Prós: Room was very nicely appointed, very convenient location for tram to HB, restaurant (dinner) was great - friendly staff, great food.

Prós: Everything

Contras: Parking is for charge. They could facilitate the customers with a free parking.

Prós: Super clean, best location, wonderful rooms! Super spacious, lovely staff. Will come back again for sure!

Contras: -

Prós: Value for money

Prós: Hotel staff were excellent, Always smiling and willing to help.

Prós:  

Contras:  

Prós: Free internet and 1 glass a beer :), exelent.

Prós: The location and the new Town house extension is very nice.The pictures on the website dont represent the true size of the rooms.

Contras: We were not given correct breakfast times when we arrived. We were told breakfast finished at 10.30am each weekday morning. In fact it was 10am.

Prós: I loved the clean room, flawless lighting, and the functional internet. It's 5 minutes from the Hauptbahnhof by tram, and you can reach the city center after a 15 mins walk.

Contras: I don't think there were any fitness facilities and the bathroom was a bit too small for my taste, but for short stays it's alright.

Prós: pleasant hotel staff

Contras: room are extremly small, without plugs for charging laptop

Prós: Staff wonderful, room lovely, food excellent.

Contras: We liked it all.

Prós: Cleanliness and peace and quiet.

Contras: The evening bar/restaurant staff were not friendly or helpful - were rude actually and should be avoided!

Prós: The design and quality of the hoel room interior, flat screen tv on swivel, large single bed, nearly a queen size, glass bathroom scales

Contras: Although a non-smoker room, and definitely no cliniging smoke residue to furniture and textiles, faint smoke traces of unknown origin were continuously in the air, possibly from other floors or the clima system (which was switched off). I am very sensitive to this and it gave me lingering nausea during my sleep.

Prós: price and location

Contras:

Prós: Easy to access. Friendly staffs

Contras:

Prós: Interior was nice

Contras: Not comfortable because I heared snore and coughs from the next door all night. And equipped shampoo was bad quality.

Prós: Spacious room. Very quiet. Nice breakfast. Five minute walk to train station, 10 minutes to historic area. Staff very friendly.

Contras: Lighting was a bit dim in the room. Work desk in a rather dark corner. Heat was on (Sept) but not quiet warm enough in the room.

Prós: I had booked this hotel, as I would be arriving with my bike by train at Zürich well into the evening and would be moving on the next morning. Then Covid-19 struck. I had prepaid without an option for refund. The staff understood & were kind enough to give me a credit so I can try my bike ride down the Rhine next May. So, I haven't stayed there yet, but their customer oriented reaction is VERY MUCH APPRECIATED. Thanks guys!

Contras: Life without Covid 19!

Prós: Check in time is after 2pm. We arrived early around 11am. We thought of putting our luggage but the receptionist let us check in. As we need to catch an early flight out the next day, I feel this is an ideal place to stay.

Contras: Nothing

Prós: Breakfast was great. The staff were friendly and helpful.

Contras: The carpark spaces were very narrow and obstructed by columns.

Prós: building is quite nice, it feels well preserved without looking too outdated or without character. breakfast was a good variety of spread. they will accommodate guests for ice and other things if needed. would stay there again.

Contras: some spare toiletries would've been nice, but not completely necessary.

Prós: Close to train, grocery shops and town

Contras: Can hear noise from other rooms, walls not sound proof

Prós: The staff was very nice. The room space was very well organized. Breakfast was nice. Many channels were in my language on TV Coffee and Tea in the room was OK

Contras: I have been asked to leave check out the second day I checked in that I have to check out after the second night because the hotel was closing completely ! I am not happy at all with the experience I had to go through all the search and booking process again to find another place ! and in my opinion the refund was not enough .

Prós: I liked very much the proximity of the hotel to the train station as I arrived by train. The downtown was very close and there were several supermarkets nearby. The room was big enough, I liked that a tea maker was placed in the room and 4 types of tea varietes were offered. Breakfast was nice. The staff was very kind. My German is not so good, moreover it is a standard German but the staff at the reception spoked very clearly, so they did not use Swiss-German during the communication, which was a relief for me.

Contras: I traveled in summer but maybe for winter travelers, the heater placed on the top of the cupboard could be of low capacity. Maybe I am wrong.

Prós: Walking distance from station which was reason for booking ..Excellent breakfast. Kettle a bonus. Would stay again .

Contras: Rooms small but as per expectations.

Prós: Great Buffet Breakfast, nice location, friendly staff.

Contras: Room has no A/C but there is a small fan and you can open a window if it get warm at night.

Prós: The location is great: a five minute walk from the train station with no hills to climb. Central to Zurich: shopping is minutes away, great restaurants are everywhere (Cicino for absolutely the best pizza and Italian food in Zurich). Staff very friendly and multi-lingual.

Prós: Location was very good. Food served was very good with friendly service.

Contras: I was very happt to stay there.

Prós: Great location. Staff very helpful. Value for money.

Prós: Great location and value for money. No complaints.

Prós: The breakfast is too simple.

Prós: Friendly, efficient staff. Ultra modern room, spotlessly clean. Great breakfast with extensive selection of food.

Contras:

Prós: the interior design

Contras: for the same price one can stay 3 or 4 nights in a similar hotel in any other european country

Prós: Convenient location to Bahnhoff. Cleanliness. Friendly and helpful hotel staff.

Contras: When asked, restaurant servers stated service was not included. This is not correct in Switzerland. The menu should reflect a statement concerning included services.

Prós: not much

Contras: very expensive for what we received, and the staff were not helpful at all

Prós:

Contras: room was ready only at 15 30

Prós: Excellent tread for my dog. I really appreciated! Thank you!

Contras: No one come for the house keeping!

Prós: comfortable rooms, good service, closed and ample parking. good location, close to public transport and it is possible to walk (40min) to the city center.

Contras: the pillows were uncomfortable and needed more cleaning, there was dust in the most hidden areas.

Prós: very comfort

Contras: no comment

Prós: Location was easy to get to the tram , room was typical european style room.

Contras: Breakfast was super expensive , two cups of tea or coffee was 10 dollars. they had no converters to change the voltage to 115, to charge my phone, they rent them if they have any for a 20 dollar deposit

Prós:

Contras: The coffee machine did not work. The noise air conditioning fan in the room could not be turned-off

Prós: Great staff and super clean rooms. Close to transport.

Prós: Really nice rooms clean and confortable

Prós: Great location, comfy beds

Contras: Rooms are stuffy, could not figure out how to turn down heat. Also lots of cigarette smoke at the entrance.

Prós: I was attending a meeting at ETH. This hotel was much less expensive than hotels located closer to ETH. It was a short (and convenient) light rail ride away or a long, pleasant walk. The room (single queen) was small but quite usable. Everything was nice and neat but not fancy. There were a reasonable number of decent restaurants and a bakery nearby, and the location was reasonably quiet. I would definitely consider staying here again.

Prós: Location was close to public transport and plenty of choice on eateries.

Contras: Dirty coffee cups not changed out. Face towels removed from bathroom but not replaced. Used tumblers left as is.

Prós: Location was great. Only a five-minute walk away from the Technopark and Hardbrücke Train Station.

Prós: Bed bug free bed

Contras: I booked this online thinking it was a budget hotel, considering the price. Receptionist didn't greet us with a smile nor he was being rude or anything but room is already booked and we're checking in at 6pm so I guess he thought no need to be nice. Surprise came next morning. While we were checking out he asked 49chf and I was shocked as for why. It was for the breakfast we ate. Now, nobody told us anything about breakfast not being included and its hotels around this price range you would assume it is. I was really furious about it coz only salami yogurt and coffee at 22chf per person breakfast wow l. What a rip off! What annoyed us the most is that receptionist guy didn't give any info about absolutely anything but when it comes to collect money.... I even had to ask about the Internet connection, he said 'written on the paper', the stuff that he gave us with the room key.

Prós: Nice clean room. quite location

Contras: far from the center. need to use tram

Contras: Get a room not facing the noisy street.

Prós: Good place , good region , near of train station , 20 minutes of downtown walking . Assist the necessities to businesses . Angela - Brazil

Contras: overall good hotel

Prós: Great Hotel great personal

Contras: Only bad connection to the aeroport at night

Prós: Staff was kind and helpful.

Contras: It's location is 7 stations far away from the city center. If you would like to go out to the center in the evening, you can think about it once more because of the distance.

Prós: It was pleasant, easy to get to and clean.

Contras: They did not have toiletries available in the bathroom, and did not offer a late checkout.

Prós: welcoming staff and efficiency, very helpful with information regarding transport and tourism in Zurich.

Contras: No

Prós: i only like the location of the hotel.

Contras: yes,i did not like some of the staffs...they are rude.especially the lady working on sunday morning at the reception desk!

Prós: The staff was very friendly and helpful. The rooms were clean, and it was possible to walk to the hotel... about a 25 minute walk from the train station.

Contras: It was a higher price than what we had planned in our budget, but we were running out of time and needed accomodations. The hotel was certainly in the caliber of the price we paid, but it was just more than we would've picked originally.

Prós: quietness

Contras:

Prós: Great hostel! The staff was nice and helpful. The premises were really clean for an hostel. The huge lobby/entrance with lots of tables and seats is nice to relax. In my 4-bed room I liked that the lockable storage shelf and the sink were separated from the bedroom via a partition wall, so that you don't disturb the others when you come and go and prepare your bag. The common showers and bathrooms were clean and working well. The breakfast included in the room cost is really good for an hostel! There is also the possibility to eat a cheap midday meal in the hostel. The parking is also a nice advantage for this hostel in the city center.

Contras: The hostel is a bit far away from the city center, so that you cannot really walk there. You have to take a bus, but the bus comes frequently, so that it is alright.

Prós: The staff was amazing !! Each question answered with a smile especially I want to note Jeremy from the reception staff who gave recommendations and helped with everything and always with a smile!

Contras: There was no light in the shower and maybe some small chair that would be comfortable to organize

Prós: Very clean and welcoming. Apparently it is far from the city according to locals, but it's only a 20 minute tram/bus ride.

Contras: Not much.

Prós: Nice staff, lockers

Contras: At arrival the “hostel” seemed like a school, checkin was smooth but when we saw the “hostel” it was a pure dissappointment. Basically a big school with no personality, no people and around 1000 beds. Room, very basic you have ti make the bed and strip it yourself. Breakfast was ok nothing special no fill up. To sum it up, wouldn’t call it a hostel and for what you get it is not worth it we would rather have stayed at a hotel or airbnb

Prós: The breakfast, and the bedroom has good distribution, the hostel looks like a hotel!

Prós: Very clean and quiet. Great location, bus stop right out front.

Prós: The staffs are very helpful and friendly. Good facility. Room is big and with separate storage for keeping luggage. Very environmental protection concepts like saving water, garbage recycling...etc. Good facilities and services, large cafeterial room with free wifi, public telephone, luggage storage room, Internet PC, souvenior shop, snack bar, 24 hours front lobby service ...etc. The breakfast is very good. I did not take lunch or dinner at Youth Hostel but the menu looks good. It is very good value.

Contras: Need to take train or bus from main train station to get there. But it is not too difficult if not carrying heavy luggage. Bus stops are within 2 minutes walk. My room is next to the road and at night you can hear the noise of car passing.

Prós: Perfect service from employees. Famous cheese Fondue is available for dinner. Private parking in front of hotel. Location is close to Zürich airport, and free shuttle from airport to hotel.

Contras: Bathroom should be more environmental friendly by using glass cup instead of disposal plastic cup. There should be more warm food available for breakfast. Would be much better if the hotel comes with faintness center.

Prós: Staff is so kind

Contras: Views not great

Prós: Front desk, in room comfort, airport proximity

Contras: The buffer breakfast lacked some basics as croissants

Prós: i liked the lobby

Contras: my bed was not made when i came to my room after te first day the barhroom was not cleaned the bathroom is much too small. could not open the shower door while standing in the room

Contras: The cleaners were rude, there were no complimentary tea and coffees in the room

Prós: I very much enjoyed my stay at Ibis Zürich Messe. It was very convenient for me to stay near the airport, as I landed late at night on the day I arrived and then it was amazing that I was able to take the shuttle from the airport to the hotel for free, that was a very big plus point for me. When I arrived I was greeted by a very friendly staff member who took her time to check me in and explain to me about the different sights which were worth seeing and exploring. She also gave me a map and made sure to highlight the main points for me, which was nice. There was also live music in the reception area which gave the hotel a really nice vibe! The tram/metro into the city centre is only a short little walk from the hotel - maximum a 5 minute walk and the tram/metro runs very frequently. Though, the ride into the city centre was a little bit longer than expected as it stopped at every single stop (!!) Besides that I was very happy with my room, the bed was one of the most comfortable beds I have ever slept in and for someone like me who doesn't speak much German it was nice to see how many different English TV channels there were, so after a long day of exploring, it was good to be able to watch a film in English.

Contras: When checking out I had to stand and wait for a very long time. I said "excuse me" a couple of times as I could hear two staff members just sat chatting out in the back. There started to form a little queue of people checking out, but still no staff to be seen - after a while a guy behind me in the queue walked out in the back to the staff members who were just laughing and chatting with each other, not great when it was around 12:00 o'clock and most people were checking out, at that time the staff should have been a bit more attentive of the guests checking out instead of just relaxing out in the back.

Prós: Delightful breakfast, friendly staff, clean environment and parking underground.

Contras: Breakfast too expensive. CHF 10 pro persone is enough for this quality of breakfast

Prós: The airport transport is really good!

Contras: when check-out in the morning, the counter seems moving too slow

Prós: Staff is nice.

Prós: Ease of access to my purpose in Zurich, concert at the Hallenstad. The airport shuttle is an excellent bonus.

Contras: staff where ice-cold

Prós:

Contras: Air-conditioning not working.

Prós:

Contras: Very limmited parking, and the parking that is there, cannot be reserved.

Prós: Price close to hallenstadion

Contras:

Prós: Staff were helpful and obliging. We arrived a number of hours before check in however we were allowed to use the room. It was very quiet so ideal for sleeping.

Contras:

Prós: Staff very cordial accomodating and a good location and peaceful setting.

Contras: No

Prós: Modern rooms, great interior and excellent location

Contras: Breakfast is a little overpriced, but very tasty either way

Prós: Excellent room design and common spaces arrangement! My favorite!

Contras: All good. Almost at home)

Prós: Veri central in down town Zurich, close to the main station.