Vienna House Martinspark Dornbirn

Close to public transportation, shops and sights, warm, fiendly and quiet.

No dinner option on Sunday.

The location was great and the rooms were very nicely appointed.

I would have liked wireless internet in the hotel room.

The hotel is very nice and special because of its design. However it is also very comfortable and we are satisfied we have chosen this hotel.

The staff were always polite and courteous and if I spoke in German didn't patronise me by switching to English, when they heard my accent. There was a problem with the safe, this was rectified as soon as they could and they apologised and were very helpful. There was also a problem with the fee for the booking not having been taken yet, which they apologised for and gave me a small discount, which was fair for them and us. The breakfast was always nicely presented and the service excellent, discreet and polite. Again I was spoken to in German and they didn't switch to English when they heard my accent, which I found very respectful.

As mentioned, just the confusion over payment not having been taken for the booking and the safe not working in my room but these things were handled well by the staff and I felt well looked after.

The Martinspark was in a convenient location in the center of town. It was a 15 minute walk to the train station (once you know the way). The reception staff were excellen - very friendly and helpful.

Breakfast was a bit of a bun fight when we were there. There weren't many cleared/set tables and we weren't sure what the procedure was. Some of the food hadn't been topped up. But when you managed to get it to your table, it was fine. The champagne choice was a nice touch.