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3,7
Contras: 1. The staff were not friendly and polite. The service at the front desk was unpleasant. And then you got the door key card and after walked almost half a mile to reach your room, you found the card didn't work, then they requested you to walk another half mile to the front desk to replace the key card. 2. The internet worked on the first day, but extremely slow, then completely died on the second day. The staff promised to fix it in 30 minutes, but it was never fixed throughout my stay (five days). Every time you asked, they asked you to go to a nearby McDonald's to use wireless, which was more than one mile away. I had to rely on my phone to receive and send emails.
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8,0
Prós: I liked the deck on the second floor rooms. Complete with plastic chairs.
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3,1
Nickel and Dime policies and OLD, rundown faciliti
Prós: The staff were understanding, but their hands were tied as far as the new management's expensive policies.
Contras: The new management charges $10 per night for parking, and a $100 deposit on your room! All fees for cribs and extra beds went up by $10. The facilities are old and run down. The cable was spotty and in and out on every channel. The wifi was uselessly slow. It was a ridiculously bad stay for us.
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4,2
Double charged
Prós: I stayed at the Anaheim Plaza Hotel and Suites for 1 night. I had to pay for parking, which is $10/day, I was double charged for my room, and had to pay a $100 deposit. I called to complain about being double charged and was told that it should be released in 5 business days. If not, I should call my credit card company and complain so that they will return the charge. That's awesome!! Thank you so much!!
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4,2
Pictures of hotel look better online than in person
Prós: Location walking distance to disneyland
Contras: Rooms need some upgrades and smell
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6,2
Good location for Disney
Prós: Location was good! One block down from the cross walk, but actually better than right across because we used the crosswalk by the hotel to go across rather than fight with 100 other people to go across the direct one. Lots of towels in our room when we arrived. The breakfast was a great option before Disney for us. It was 9.99 for adults and free for kids so it was perfect for my husband and I with our 2 kids. Pool looked really nice but we came in late, did one day at Disneyland, and left at 5am the next morning.
Contras: Dated hotel. Door and curtains let in light which we couldn't do anything about. Carpet was very dirty and possibly wet. We couldn't tell. My husband took a shower and then came out to fix the kids bed and then a few other things and got In bed and needed to wipe his feet off and the towel was filthy! It's time To replace the carpets!
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7,4
Prós: Location
Contras: Was a bit dated and the bathroom shower was terrible the lack of water pressure. Maid forgot to clean our room and just dropped off towels after I called
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5,1
Only good for sleeping
Prós: Location - good walking distance for Disneyland and convention
Contras: Says free wifi but you connect and get no internet. Front desk told me it was location of my room.
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4,8
Needs many upgrades.
Prós: Location.
Contras: Old TV, no Free Wi-Fi, shabby paint jobs.
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6,0
Great location for Disneyland
Prós: Easy access to Disneyland and purchase of tickets at front desk.
Contras: Room was hot with afternoon sun exposed wall. Needed to run the room air conditioner continuously.
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6,0
Prós: Plus: very close to Disneyland.
Contras: Rooms are grungy and in need of an update. It feels more like a motel, carpets dirty bed is shaky and lumpy.
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5,7
Great location, mediocre facility
Prós: The location is excellent in relation to the park, especially for the price.
Contras: The room was very hot and humid. Shower was a bit dirty, no trash can in the bathroom, etc. Not a "magical" hotel by any means, but definitely got the job done for just being at the park a few days.
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3,7
Contras: 1. The staff were not friendly and polite. The service at the front desk was unpleasant. And then you got the door key card and after walked almost half a mile to reach your room, you found the card didn't work, then they requested you to walk another half mile to the front desk to replace the key card. 2. The internet worked on the first day, but extremely slow, then completely died on the second day. The staff promised to fix it in 30 minutes, but it was never fixed throughout my stay (five days). Every time you asked, they asked you to go to a nearby McDonald's to use wireless, which was more than one mile away. I had to rely on my phone to receive and send emails.
avaliação de
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3,1
Nickel and Dime policies and OLD, rundown faciliti
Prós: The staff were understanding, but their hands were tied as far as the new management's expensive policies.
Contras: The new management charges $10 per night for parking, and a $100 deposit on your room! All fees for cribs and extra beds went up by $10. The facilities are old and run down. The cable was spotty and in and out on every channel. The wifi was uselessly slow. It was a ridiculously bad stay for us.
avaliação de
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4,2
Double charged
Prós: I stayed at the Anaheim Plaza Hotel and Suites for 1 night. I had to pay for parking, which is $10/day, I was double charged for my room, and had to pay a $100 deposit. I called to complain about being double charged and was told that it should be released in 5 business days. If not, I should call my credit card company and complain so that they will return the charge. That's awesome!! Thank you so much!!
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4,2
Pictures of hotel look better online than in person
Prós: Location walking distance to disneyland
Contras: Rooms need some upgrades and smell
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6,2
Good location for Disney
Prós: Location was good! One block down from the cross walk, but actually better than right across because we used the crosswalk by the hotel to go across rather than fight with 100 other people to go across the direct one. Lots of towels in our room when we arrived. The breakfast was a great option before Disney for us. It was 9.99 for adults and free for kids so it was perfect for my husband and I with our 2 kids. Pool looked really nice but we came in late, did one day at Disneyland, and left at 5am the next morning.
Contras: Dated hotel. Door and curtains let in light which we couldn't do anything about. Carpet was very dirty and possibly wet. We couldn't tell. My husband took a shower and then came out to fix the kids bed and then a few other things and got In bed and needed to wipe his feet off and the towel was filthy! It's time To replace the carpets!
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5,1
Only good for sleeping
Prós: Location - good walking distance for Disneyland and convention
Contras: Says free wifi but you connect and get no internet. Front desk told me it was location of my room.
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4,8
Needs many upgrades.
Prós: Location.
Contras: Old TV, no Free Wi-Fi, shabby paint jobs.
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6,0
Great location for Disneyland
Prós: Easy access to Disneyland and purchase of tickets at front desk.
Contras: Room was hot with afternoon sun exposed wall. Needed to run the room air conditioner continuously.
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6,0
Prós: Plus: very close to Disneyland.
Contras: Rooms are grungy and in need of an update. It feels more like a motel, carpets dirty bed is shaky and lumpy.
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5,7
Great location, mediocre facility
Prós: The location is excellent in relation to the park, especially for the price.
Contras: The room was very hot and humid. Shower was a bit dirty, no trash can in the bathroom, etc. Not a "magical" hotel by any means, but definitely got the job done for just being at the park a few days.
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