|Distância até o centro||9,2 km|
|Aeroporto mais próximo||Cancún|
|Distância até o aeroporto||17,6 km|
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I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the restaurant inside the hotel called risotto is the worst experience ever. Imagine that in an empty restaurant, with lots of empty tables we habe to sign in a waiting list and get a number. Although we were informed that no previous reservation was needed. It was really impresive the bad service and lack of interest and understanding by the hosts. How come i have to be in a waiting list of an empty restaurant for about 1 hr. In order sit The hotel is nice but the service is horrible. The only place where the service was great was at the beach bar. They where really nice with us. Specially mr.Angel he was outstanding. The rest of the service really but really bad.
Good location, but parts of hotel are getting noticeably worn.
Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.
Didn't want to leave!
The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!
O excelente e moderno hotel Krystal Grand Punta Cancun goza de uma excelente localização no centro da zona hoteleira de Cancun, com vistas sobre as águas turquesa do mar das Caraíba a leste, e a isolada Lagoa Nichupté a oeste. O Centro de Convenções de Cancun fica a poucos passos de distância. Nas imediações, há uma série de lojas, restaurantes e bares, e pontos de interesse cultural, como o Museu Subaquático de Cancun, são de fácil acesso.
As condições variam de acordo com o tipo de quarto e o fornecedor.
Comentários sobre Krystal Grand Punta Cancun
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|Playa Del Carmen||66,9 km|