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Hilton Chicago

720 South Michigan Avenue, Chicago, IL 60605, Estados Unidos

+1 312 922 4400

R$ 500+

Visão geral
Avaliações
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Hilton Chicago - Chicago - Edifício

Fornecido por iStockPhoto.com

Hilton Chicago - Chicago - Quarto

Fornecido por Hilton Chicago

Hilton Chicago - Chicago - Piscina

Fornecido por Leonardo

Avaliação geral

8.4/10 Excelente

Baseado em 3.793 avaliações

Avaliações em destaque

Localização

9,1
Comodidades

8,1
Atmosfera

6,8
Limpeza

6,6

Bom saber

Atendimento acolhedor
Ótima vista

Próximo a

Sobre

Hilton Chicago- Michigan Ave Cultural Mile oferece um terraço na cobertura e fica a 5 minutos a pé de Grant Park.A piscina interna convida você a dar um mergulho, e os hóspedes podem pedir algo para comer no 720 South Bar and Grill, um dos 2 restaurantes, que serve culinária americana e abre para café da manhã e almoço.Este hotel elegante oferece 2 bares/lounges e um centro de bem-estar, além de quartos com toques delicados, como colchões com pillowtop com roupas de cama premium.

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Comodidades

Avaliações de hóspedes

Todas as avaliações
Casais
Famílias
Negócios
Individuais

Avaliação geral

Baseado em 3.793 avaliações

Localização

9.1 "Local maravilhoso."

9.9 "99% gostaram da proximidade com pontos turísticos."

9.0 "90% gostaram da proximidade dos locais para fazer compras."

9.6 "Próximo de transportes públicos, segundo 96%."

9.1 "Fácil acesso ao centro da cidade , segundo 91%."

9.5 "95% gostaram dos bares e restaurantes nas proximidades."

8.9 "Fácil de chegar de carro, segundo 89%."

10.0 "100% consideraram ser fácil chegar à estação de trem."
Comodidades

8.1 "As comodidades são boas."

7.9 "79% acharam o prédio maravilhoso."

8.3 "83% gostaram do lobby de entrada."

8.6 "A área de conferências era excelente, segundo 86%"

9.4 "94% acharam o campo bonito."
Serviço

7.9 "O atendimento é bom."

8.5 "85% acharam a equipe muito simpática."

7.5 "75% acharam o atendimento muito profissional."

7.2 "72% disseram que o serviço de concierge foi incrível."

8.1 "81% consideraram que o atendimento do restaurante foi um dos melhores."

7.8 "Hotel com ótima segurança, segundo 78%."

8.3 "A gerência era muito boa, segundo 83%."
Piscina

7.5 "Boa piscina."

8.8 "Piscina limpa, segundo 88%."
Café da manhã

7.2 "Bom café da manhã."
Atmosfera

6.8 "A atmosfera era decente."
Limpeza

6.6 "Limpeza mediana."

6.2 "Apenas 62% afirmaram que os quartos estavam suficientemente limpos."
Conforto

6.1 "Conforto mediano."

5.7 "Apenas 57% afirmaram que os quartos eram suficientemente grandes."
Custo Benefício

4.3 "Custo-benefício abaixo da média."

3.2 "O preço era muito alto para 68%."
Internet

4.2 "A internet é fraca."

3.4 "66% disseram que a qualidade do Wi-Fi era ruim."

Ver todas as categorias de avaliações

Avaliação geral

Baseado em 1.213 avaliações

Localização

9.0 "Local maravilhoso."

9.9 "99% gostaram da proximidade com pontos turísticos."

8.9 "89% gostaram da proximidade dos locais para fazer compras."
Piscina

7.7 "Boa piscina."
Serviço

7.7 "O atendimento é bom."

8.6 "86% acharam a equipe muito simpática."

7.2 "72% acharam o atendimento muito profissional."

7.4 "74% disseram que o serviço de concierge foi incrível."
Café da manhã

7.3 "Bom café da manhã."
Atmosfera

6.7 "A atmosfera era decente."
Restaurante

6.6 "A comida é mediana."
Limpeza

6.1 "Limpeza mediana."

5.8 "Apenas 58% afirmaram que os quartos estavam suficientemente limpos."
Conforto

5.3 "Conforto mediano."

6.8 "As camas foram consideradas aceitáveis por 68%."

5.1 "Apenas 51% afirmaram que os quartos eram suficientemente grandes."
Custo Benefício

4.5 "Custo-benefício abaixo da média."
Internet

4.3 "A internet é fraca."

3.4 "66% disseram que a qualidade do Wi-Fi era ruim."

Ver todas as categorias de avaliações

Avaliação geral

Baseado em 1.668 avaliações

Localização

9.1 "Local maravilhoso."

9.9 "99% gostaram da proximidade com pontos turísticos."
Piscina

7.5 "Boa piscina."
Serviço

7.5 "O atendimento é bom."

8.5 "85% acharam a equipe muito simpática."

7.1 "71% acharam o atendimento muito profissional."

7.5 "75% disseram que o serviço de concierge foi incrível."
Café da manhã

7.1 "Bom café da manhã."
Restaurante

6.9 "A comida é mediana."
Atmosfera

6.6 "A atmosfera era decente."
Limpeza

6.6 "Limpeza mediana."

6.2 "Apenas 62% afirmaram que os quartos estavam suficientemente limpos."
Quarto

5.9 "Os quartos são razoáveis."

6.2 "Apenas 62% afirmaram que os quartos estavam suficientemente limpos."

5.2 "Para 52%, o banheiro era razoável."
Internet

4.1 "A internet é fraca."

3.4 "66% disseram que a qualidade do Wi-Fi era ruim."
Custo Benefício

4.0 "Custo-benefício abaixo da média."

Ver todas as categorias de avaliações

Avaliação geral

Baseado em 379 avaliações

Localização

9.2 "Local maravilhoso."

9.7 "97% gostaram da proximidade com pontos turísticos."
Serviço

8.0 "O atendimento é muito bom."

8.6 "86% acharam a equipe muito simpática."

7.2 "72% acharam o atendimento muito profissional."
Atmosfera

6.7 "A atmosfera era decente."
Limpeza

6.4 "Limpeza mediana."

6.2 "Apenas 62% afirmaram que os quartos estavam suficientemente limpos."
Conforto

6.0 "Conforto mediano."

6.1 "Apenas 61% afirmaram que os quartos eram suficientemente grandes."

6.9 "As camas foram consideradas aceitáveis por 69%."
Quarto

5.6 "Os quartos são razoáveis."

6.1 "Apenas 61% afirmaram que os quartos eram suficientemente grandes."

6.2 "Apenas 62% afirmaram que os quartos estavam suficientemente limpos."

6.9 "As camas foram consideradas aceitáveis por 69%."
Custo Benefício

4.8 "Custo-benefício abaixo da média."
Internet

4.1 "A internet é fraca."

3.4 "66% disseram que a qualidade do Wi-Fi era ruim."

Ver todas as categorias de avaliações

Avaliação geral

Baseado em 531 avaliações

Localização

9.1 "Local maravilhoso."

9.9 "99% gostaram da proximidade com pontos turísticos."
Serviço

7.4 "O atendimento é bom."

8.3 "83% acharam a equipe muito simpática."

7.3 "73% acharam o atendimento muito profissional."
Piscina

7.3 "Boa piscina."
Café da manhã

6.8 "O café da manhã é ruim."
Restaurante

6.8 "A comida é mediana."
Atmosfera

6.4 "A atmosfera era decente."
Limpeza

6.4 "Limpeza mediana."

6.1 "Apenas 61% afirmaram que os quartos estavam suficientemente limpos."
Conforto

6.0 "Conforto mediano."

5.7 "Apenas 57% afirmaram que os quartos eram suficientemente grandes."
Internet

4.0 "A internet é fraca."

3.3 "67% disseram que a qualidade do Wi-Fi era ruim."

5.0 "50% acharam o preço era adequado."
Custo Benefício

3.9 "Custo-benefício abaixo da média."

5.0 "50% acharam o preço era adequado."

Ver todas as categorias de avaliações

Tipo de hotel

Hotel Executivo

Os hóspedes recomendam este hotel para viagens de negócios.

Hotel na cidade

Os hóspedes recomendam este hotel para visitar a cidade.

Bom saber

"Atendimento acolhedor"

"Ótima vista"

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Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

10.0

If you are into architecture, this place will wow you. The intricacies of the interior decorations, the ornate massive stair case from the lobby to the second floor was something to behold. The rooms were a little tight but enough. Will definitely stay there again in my next trip to that city. Nothing.

Avaliado em mai 2017

avaliação de KAYAK
8.8

Staff, room, location. Only one kiosk to get coffee in the morning. You need to fix this. There is no reason it should take 20 min to get a coffee and pastry in the morning.

Avaliado em abr 2017

avaliação de KAYAK
7.7

Good room rate. Staff was very friendly.Very good location. Very disappointed that we were not informed of the very expensive over night parking fee.

Avaliado em fev 2017

avaliação de KAYAK
7.4

Liked: - Location of the hotel, right on a Michigan Ave - Professional staff - Big and clean swimming pool Did Not like: - No laundromat facilities onsite (important for me with family of 5 and extended stay) - Outrageous rate of $56.00 parking rate for 12+ hours - Have to pay to use the exercise facilities

Avaliado em dez 2016

avaliação de KAYAK
8.0

The staff was friendly and remembered me by name. The room was much smaller than expected for the Hilton. Parking is OUTRAGEOUS!

Avaliado em dez 2016

avaliação de KAYAK
9.4

A Very Walkable City with wonderful waterfront area and Great Food at Lou Malnati's and Gene & Georgetti. Museums, Aquarium, Planetarium, Soldier Field, Jazz Clubs and Great Restaurants...Everything is centrally located in and around Grant Park which is right across the street from the HILTON CHICAGO. The bed pillows were AWFUL! mushy and no support. A minor point, that would NOT prevent me from staying there again. My biggest CON was the cost of parking $56/day (self park) or $70/day (valet), for the cost of the room it should be included. Also in-room WiFi is an additional charge, should also be included.

Avaliado em set 2016

avaliação de KAYAK
9.4

Loved the Luxurious Amenities this hotel offers. Our room was comfortable, cold, and dark. All we needed was a fan to soothe me to sleep and upon calling the front desk, they delivered a fan to our room. Only negative I have is that our room had poor lighting. I'm a makeup artist so lighting is key for anyone to put on makeup, let alone a professional makeup artist like myself. Upgrade the lighting please!!

Avaliado em ago 2016

avaliação de KAYAK
10.0

My hotel was right acros from the park..a short walk from the museum and aquarium, as well as a ferry to the pier! The room was clean and large, and the staff was friendly and helpful. The lobby was beautiful! Hotel also has a large pool..was over all very impressed, would stay again on a return visit! That I had to leave!

Avaliado em jul 2016

avaliação de KAYAK
4.2

The location is good: close to subway, next to park, easy to get food to eat. I thought this is a 4-star hotel. When I saw the entrance of this hotel, it looks like 4-star. But when I got into the room, I thought I was in a 2-star Inn. The coffee maker is dirty, full of dust. The computer is not working and not able to off screen. The decoration of the room doesn't look like 4-star. Also, when the guest at next room used the bathroom, the loud "boom" sound would shock you. The WiFi is only free at lobby. The speed is really slow. When I refused to pay $30 for upgrade room with WiFi, the staff looked not happy. My teen girl was very disappointed for her trip to Chicago. She always wants to stay in hotel but this time she didn't want to stay longer.

Avaliado em abr 2016

avaliação de KAYAK
8.0

Beautiful view and rooms Rooms got hot at night and had to shower to feel better about it

Avaliado em abr 2016

avaliação de KAYAK
9.4

Glasses which were used and kept aside for replacement were again kept in the same position for usage. they were not replaced just like any other utilities. overall very nice place

Avaliado em dez 2015

avaliação de KAYAK
5.4

Large lift lobby, never needed to wait for lifts Exorbitant price for outdated facilities. Extra charge for gym use, for 2-hour checkout extension, poor Wi-Fi coverage, HHonors login doesn't match room reservation detail. Do your wallet a favour and stay elsewhere.

Avaliado em nov 2015

avaliação de KAYAK
6.8

need upgrade. Wall paper in bathroom peered off. Mattress was uneven and too soft. Too dark in the room even in the daytime.

Avaliado em set 2015

avaliação de KAYAK
10.0

Great Location and staff. Booked direct with Hilton for same price with a better cancellation policy and free WIFI for HHonors guests. Plenty of parking around hotel (spothero.com)

Avaliado em set 2015

avaliação de KAYAK
3.7

Great location for walking to a concert at soldier field Waited line for 30 minutes to check in and that was for the Hilton Honors pre-checks. Regular check in line was likely 45 minutes+. Keys to our room didn't work. Had to wait in line another 30 minutes for new keys. When we returned at midnight from TS concert and tried new keys they did not work either. Waited 45 minutes for security to open door with 3 small exhausted children. After calling 4 times for security and no luck I finally spoke to a manger and he came and let us in. Was supposed to put new keys under door overnight that was not done. Never received a working key the entire stay. Needless to stay they comped my room. I still had to pay the ridiculous $69 for parking. We will not being staying here again.

Avaliado em jul 2015

avaliação de KAYAK
8.5

I loved the location of the hotel. It was close to all that o came to town for. Plus the view from my room was spectacular! It was very easy to get a taxi, as the doorman did it for me. The staff was so helpful and friendly. Definitely will be returning on my next trip to Chicago! The only real complaint I can make about the hotel is the Herb n Kitchen on the main lobby floor. They claim to serve Starbucks which they do, but it tastes nothing like the real thing. The ingredients in my frap started to separate-- pretty sure te syrup was expired. But other than that, the rest of the hotel was amazing. I look forward to future stays there.

Avaliado em dez 2014

avaliação de KAYAK
7.3

Location is always great for whatever we are doing in downtown Chicago. Our room was on a hallway just outside where employees entered the utility/laundry room, and they were very noisy early in the morning on weekend mornings when we could sleep.

Avaliado em set 2014

avaliação de KAYAK
2.0

Nothing You would not cancel my reservation. It is not by the Chicago Midway airport. It cost me time and money to get there. I wanted to stay near the Chicago Midway airport. I didn't want to waste 3 hours Traveling to and from the hotel.

Avaliado em set 2014

avaliação de KAYAK
6.6

The restaurant was clean and breakfast food was good. The hotel staff at the check in, bell hop, and concierge were wonderful. The fitness facility was awesome. My room was dirty for me liking. I think the charge for the fitness facility was rediculous after the price I paid for the room. The South Loop area is a tad rundown for my liking.

Avaliado em jun 2014

avaliação de KAYAK

10.0

If you are into architecture, this place will wow you. The intricacies of the interior decorations, the ornate massive stair case from the lobby to the second floor was something to behold. The rooms were a little tight but enough. Will definitely stay there again in my next trip to that city. Nothing.

Avaliado em mai 2017

avaliação de KAYAK
8.8

Staff, room, location. Only one kiosk to get coffee in the morning. You need to fix this. There is no reason it should take 20 min to get a coffee and pastry in the morning.

Avaliado em abr 2017

avaliação de KAYAK
8.0

The staff was friendly and remembered me by name. The room was much smaller than expected for the Hilton. Parking is OUTRAGEOUS!

Avaliado em dez 2016

avaliação de KAYAK
9.4

A Very Walkable City with wonderful waterfront area and Great Food at Lou Malnati's and Gene & Georgetti. Museums, Aquarium, Planetarium, Soldier Field, Jazz Clubs and Great Restaurants...Everything is centrally located in and around Grant Park which is right across the street from the HILTON CHICAGO. The bed pillows were AWFUL! mushy and no support. A minor point, that would NOT prevent me from staying there again. My biggest CON was the cost of parking $56/day (self park) or $70/day (valet), for the cost of the room it should be included. Also in-room WiFi is an additional charge, should also be included.

Avaliado em set 2016

avaliação de KAYAK
9.4

Loved the Luxurious Amenities this hotel offers. Our room was comfortable, cold, and dark. All we needed was a fan to soothe me to sleep and upon calling the front desk, they delivered a fan to our room. Only negative I have is that our room had poor lighting. I'm a makeup artist so lighting is key for anyone to put on makeup, let alone a professional makeup artist like myself. Upgrade the lighting please!!

Avaliado em ago 2016

avaliação de KAYAK
10.0

My hotel was right acros from the park..a short walk from the museum and aquarium, as well as a ferry to the pier! The room was clean and large, and the staff was friendly and helpful. The lobby was beautiful! Hotel also has a large pool..was over all very impressed, would stay again on a return visit! That I had to leave!

Avaliado em jul 2016

avaliação de KAYAK
8.0

Beautiful view and rooms Rooms got hot at night and had to shower to feel better about it

Avaliado em abr 2016

avaliação de KAYAK
9.4

Glasses which were used and kept aside for replacement were again kept in the same position for usage. they were not replaced just like any other utilities. overall very nice place

Avaliado em dez 2015

avaliação de KAYAK
10.0

Great Location and staff. Booked direct with Hilton for same price with a better cancellation policy and free WIFI for HHonors guests. Plenty of parking around hotel (spothero.com)

Avaliado em set 2015

avaliação de KAYAK
8.5

I loved the location of the hotel. It was close to all that o came to town for. Plus the view from my room was spectacular! It was very easy to get a taxi, as the doorman did it for me. The staff was so helpful and friendly. Definitely will be returning on my next trip to Chicago! The only real complaint I can make about the hotel is the Herb n Kitchen on the main lobby floor. They claim to serve Starbucks which they do, but it tastes nothing like the real thing. The ingredients in my frap started to separate-- pretty sure te syrup was expired. But other than that, the rest of the hotel was amazing. I look forward to future stays there.

Avaliado em dez 2014

avaliação de KAYAK

7.7

Good room rate. Staff was very friendly.Very good location. Very disappointed that we were not informed of the very expensive over night parking fee.

Avaliado em fev 2017

avaliação de KAYAK
7.4

Liked: - Location of the hotel, right on a Michigan Ave - Professional staff - Big and clean swimming pool Did Not like: - No laundromat facilities onsite (important for me with family of 5 and extended stay) - Outrageous rate of $56.00 parking rate for 12+ hours - Have to pay to use the exercise facilities

Avaliado em dez 2016

avaliação de KAYAK
6.8

need upgrade. Wall paper in bathroom peered off. Mattress was uneven and too soft. Too dark in the room even in the daytime.

Avaliado em set 2015

avaliação de KAYAK
7.3

Location is always great for whatever we are doing in downtown Chicago. Our room was on a hallway just outside where employees entered the utility/laundry room, and they were very noisy early in the morning on weekend mornings when we could sleep.

Avaliado em set 2014

avaliação de KAYAK
6.6

The restaurant was clean and breakfast food was good. The hotel staff at the check in, bell hop, and concierge were wonderful. The fitness facility was awesome. My room was dirty for me liking. I think the charge for the fitness facility was rediculous after the price I paid for the room. The South Loop area is a tad rundown for my liking.

Avaliado em jun 2014

avaliação de KAYAK

4.2

The location is good: close to subway, next to park, easy to get food to eat. I thought this is a 4-star hotel. When I saw the entrance of this hotel, it looks like 4-star. But when I got into the room, I thought I was in a 2-star Inn. The coffee maker is dirty, full of dust. The computer is not working and not able to off screen. The decoration of the room doesn't look like 4-star. Also, when the guest at next room used the bathroom, the loud "boom" sound would shock you. The WiFi is only free at lobby. The speed is really slow. When I refused to pay $30 for upgrade room with WiFi, the staff looked not happy. My teen girl was very disappointed for her trip to Chicago. She always wants to stay in hotel but this time she didn't want to stay longer.

Avaliado em abr 2016

avaliação de KAYAK
5.4

Large lift lobby, never needed to wait for lifts Exorbitant price for outdated facilities. Extra charge for gym use, for 2-hour checkout extension, poor Wi-Fi coverage, HHonors login doesn't match room reservation detail. Do your wallet a favour and stay elsewhere.

Avaliado em nov 2015

avaliação de KAYAK
3.7

Great location for walking to a concert at soldier field Waited line for 30 minutes to check in and that was for the Hilton Honors pre-checks. Regular check in line was likely 45 minutes+. Keys to our room didn't work. Had to wait in line another 30 minutes for new keys. When we returned at midnight from TS concert and tried new keys they did not work either. Waited 45 minutes for security to open door with 3 small exhausted children. After calling 4 times for security and no luck I finally spoke to a manger and he came and let us in. Was supposed to put new keys under door overnight that was not done. Never received a working key the entire stay. Needless to stay they comped my room. I still had to pay the ridiculous $69 for parking. We will not being staying here again.

Avaliado em jul 2015

avaliação de KAYAK
2.0

Nothing You would not cancel my reservation. It is not by the Chicago Midway airport. It cost me time and money to get there. I wanted to stay near the Chicago Midway airport. I didn't want to waste 3 hours Traveling to and from the hotel.

Avaliado em set 2014

avaliação de KAYAK

Fotos

Hilton Chicago - Chicago - Edifício

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Hilton Chicago - Chicago - Piscina

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Hilton Chicago - Chicago - Lounge

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Hilton Chicago - Chicago - Academia

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Hilton Chicago - Chicago - Banheiro

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Hilton Chicago - Chicago - Vista externa

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Hilton Chicago - Chicago - Business center

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Hilton Chicago - Chicago - Pátio

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Hilton Chicago - Chicago - Sala de estar

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Hilton Chicago - Chicago - Lounge

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Hilton Chicago - Chicago - Sala de estar

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Hilton Chicago - Chicago - Sala de estar

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Hilton Chicago - Chicago - Sala de estar

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Hilton Chicago - Chicago - Quarto

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Hilton Chicago - Chicago - Sala de estar

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Hilton Chicago - Chicago - Quarto

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Hilton Chicago - Chicago - Quarto

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Hilton Chicago - Chicago - Lounge

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Hilton Chicago - Chicago - Sala de conferências

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Hilton Chicago - Chicago - Sala de conferências

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Hilton Chicago - Chicago - Sala de conferências

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Hilton Chicago - Chicago - Sala de conferências

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Hilton Chicago - Chicago - Bar

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Hilton Chicago - Chicago - Atrações

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Hilton Chicago - Chicago - Quarto

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Hilton Chicago - Chicago - Quarto

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Hilton Chicago - Chicago - Restaurante

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Hilton Chicago - Chicago - Quarto

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Hilton Chicago - Chicago - Sala de estar

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Hilton Chicago - Chicago - Vista externa

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Hilton Chicago - Chicago - Quarto

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Hilton Chicago - Chicago - Bar

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Hilton Chicago - Chicago - Lobby

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Hilton Chicago - Chicago - Restaurante

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Hilton Chicago - Chicago - Atrações

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Hilton Chicago - Chicago - Quarto

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Hilton Chicago - Chicago - Pátio

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Hilton Chicago - Chicago - Sala de conferências

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Hilton Chicago - Chicago - Sala de conferências

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Hilton Chicago - Chicago - Atrações

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Hilton Chicago - Chicago - Restaurante

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Hilton Chicago - Chicago - Sala de conferências

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Hilton Chicago - Chicago - Quarto

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Hilton Chicago - Chicago - Quarto

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Hilton Chicago - Chicago - Piscina

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45/50

Hilton Chicago - Chicago - Sala de estar

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46/50

Hilton Chicago - Chicago - Vista externa

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47/50

Hilton Chicago - Chicago - Edifício

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48/50

Hilton Chicago - Chicago - Piscina

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49/50

Hilton Chicago - Chicago - Academia

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50/50

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