The room exceeded expectations! My bed was very comfortable. We are also able to check in much earlier than 3, which fit our schedule nicely.
I loved my whole experience.
Service and friendliness of front desk and front door crew.
check your bill!
rooms were gorgeous, nice staff, warm cookies at check-in
the bill reflected their rate, and not the rate agreed through the site. Almost cost $350 more had I not checked. The front desk corrected, but not thoroughly.
NOT WORTH IT
The valet guys were super polite and awesome, asked me how my stay was and everything.
Never brought us toilet paper, towels, or pillows. Had to call them 3 times if I needed anything because they would just never show up. Front desk lady was so rude, didn't even take my complaints into consideration. I come to Detriot every weekend for work and last week I stayed at a $60 a night hotel that had WAY BETTER service than this $200 a night hotel! Don't waste your money! I wish I could get mine back after how these people treated us! OH I shouldn't forget that on our last day when we called the luggage cart up the lady made my 9 month pregnant friend roll it down and put the luggage in the car without helping her at all! I will NEVER come back here!
They give you a cookie!
We were in town for a national conference just a few blocks away at the Cobo Center. Upon check-in the staff was super friendly and helpful. They even gave us a warm cookie. We were close to the stadiums, food places and downtown. The room was massive! The beds were in a seperate closed off area, so people could congregate in the sitting area if needed. Definitely worth the month compared to other hotels around the area.
Having to pay 30 dollars a night to park.
Huge Well-Appointed Rooms
The double room suites are incredible! They're huge and feel very modern. This place and the staff are all very nice.
$15 to park next door at a lot that advertises $10 rates.
Comfortable rooms and friendly staff.
Shower tile could've used a bit more attention from housekeeping.
We were blown away by the customer service and room for the price. This is worlds beyond Greektown Casino Hotel. We will stay here again.
The valet was a little expensive at $27/day.
The bathroom setup.
Com ótima localização em Detroit (na área de Detroit (centro)), DoubleTree Suites by Hilton Detroit Downtown - Fort Shelby está a 10 minutos de caminhada de Cobo Center e de MGM Grand Detroit Casino. As comodidades presentes incluem acesso grátis à internet com fio, um business center e jornais de cortesia no saguão. Este hotel possui instalações para eventos com 1951 metros quadrados, incluindo espaço para conferência, e é o local ideal para quem está planejando eventos em Detroit. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
baseado em 385 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
DoubleTree Suites by Hilton Detroit Downtown - Fort Shelby implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.