Hotéis em Detroit

Prós: Staff is friendly and accommodating

Contras: nothing

Prós: Free parking, closeness to casino, beautiful view of downtown Detroit.

Contras: Room wasn't fully cleaned when arrived. Bed wasn't completely made, ice bucket had leftover ice/water in it, glasses were dirty, bath tub was dirty.

Prós: I loved the restaurants especially the diner in the hotel , the servers were the best I've ever had!Which is saying alot since I was a server for 8 years , the food was amazing as well , you get so much! One hotel deck employee went above and beyond to make me happy after we had some serious concerns about our room! Also valet was great , very friendly and went above what they had to go help me out! Room service was also great ,so friendly !

Contras: MY room was so nasty , I stay in 5 star hotels anytime me and my wife go out and never have seen a room so nasty! I don't think anyone has dusted since the hotel opened! Hair on th the bathroom floor , in tub and shower ( it was not mine) !!! Sunflower seeds on carpet as well as crumbs (again not from me) food on the table , no suger for coffee and only 1 cup! The fridge would not get cold , I figured out why ( it's on a TIMER yes a TIMER) can you say cheap!!! Then the bed had hair in it (not mine) sheets looked liked they had not been washed! I did not even want to sit because everything was so gross !!! Chair at desk even had coffee dripped all over it, tile floor was caked full of black grime!!!! Hotel elevator and rooms floor smelled like pot , neighbors were so very loud! To get a clean room you must have to pay extra to get a floor higher in the executive level! This was my first time in Detroit and if I based if I would go back off of what my room was like it would be a 100% Hel l No! But I loved the atmosphere and restaurants and the city is beautiful , so I would go back just not ever stay here again! Heads up i am a smoker but my wife is not , I hate the smell of smoke any everywhere in the hotel smells like one big ashtray! Management really needs to step up and check on rooms before guests arrive and let go of employees who clearly cannot do there jobs!!!

Prós: The room was beautiful. We enjoyed the free appetizers in the evening and the breakfast in the morning.

Contras: I wish there would have been a small refrigerator for our own drinks and leftover food we had from dinner. Food had to sit out all night and spoiled.

Prós: Very nive place fancy rooms and clean

Contras: Very expensive

Prós: The first nights room that we booked through the hotel was beautiful and clean.

Contras: We stayed 2 nights. First night booked through casino. 2nd night through the site. First night room was beautiful. Recently upgraded. Clean. Got into our room by 12pm. Second night room was supposed to be vip and upgrade. We couldn’t get in until 4pm and staff was not pleased that we kept checking to see if it was. Floor had food on it. Wasn’t upgraded and looked like it hadn’t been redecorated in years. Thermostat was out of control. We paid a lot of money for a few jets in the bathtub and a subpar room. Knowing that they had really nice base rooms available and then knowing we had paid extra for this shoddy corner room - I wouldn’t do it again. When I called the desk to complain the second night, the boy who answered said all the rooms were delux and the same. I didn’t want to argue. We just won’t use the site to book anymore.

Prós: comfortable bed, clean, friendly staff

Contras: noisy, horrible view from room directly looking at parking ramp

Contras: Toilet seat and cubicle was awful.

Prós: Great room great service

Contras: Poor buffet staff. So smoky on casino floor it got hard to breathe.

Prós: The rooms were nice..the casino, easy check in and out

Contras: Not much I didn't like

Prós: The room was a amazing. The bathroom was beautiful. Bed was comfortable. Overall it was a Pleasent stay.

Contras: You could hear the people coming and going through out the night. Slamming the doors. And there were little black flies, almost like fruit flies, flying around in the bathroom and bedroom.

Prós: Great customer service, excellent atmosphere, free valet, clean rooms!

Prós: The rooms were very beautifully designed and accommodating!

Prós: Accommodations and spa access

Contras: Price

Prós: Casino is nice

Contras: Could have been alittle cleaner

Contras: NOT kid or family friendly. Honestly other than that it was really good. I didnt see anywhere on the web site that children under 18 couldn't use the pool, hot tub and had basically one restraunt to eat in. I guess common sense should've told me a casino hotel would be like that, lesson learned! I would stay here again but not with a 4 year old.

Prós: The bathroom was spectacular. This was actually the ONLY thing I liked bout the entire hotel.

Contras: Valet and valet policy are in need of help. Some of the staff were rude, the room wasn't up to expectations considering how much we spent on the stay and how grand it sound in description online. The amenities didnt accommodate our stay, we felt trapped to the hotel. But there was no value to justify keeping us there, so we spent most of our time away from the entire place. Also, a complementary breakfast would have been nice. Even most cheaper, less star rated hotels at least give a complementary breakfast. This was my yearly vacation, with my spouse, and I feel like I wasted my time and money.

Contras: The bed was horrible! It was hard and extremely uncomfortable! We hardly got any rest. It was loud in the hallway and we could hear people doing very intimate things. The smoke smell from the casino was AWFUL! We literally could not breath. We do not smoke and it felt like we had been smoking all night. I was very excited for an over night getaway but my excitement turned into a huge disappointment!

Prós: Clean & fancy

Contras: No refrigerator space.

Prós: Casino & hotel part are separate, as the hotel's non-smoking. There were several food options within the property, the fitness/spa center offered many services/amenities, and the breakfast menu, provided in each room, is stellar! Staff members are very accommodating, friendly & personable. Toiletries are fresh & revitalizing

Contras: Water pressure in 1 of the shower heads was light; there was a double shower head in the King Room, though!

Prós: The staff was very nice.

Contras: No fans in the bathroom, bed was so hot couldn't sleep even with the air conditioning running. One vending machine and it's not even in the actual hotel. I've spent less away other hotels and had better amenities. Very disappointed and will not be coming back.

Prós: Very Elegant and Classy. The staff was very courteous and helpful.

Prós: Everything

Contras: No

Prós: Easy to get to, beautiful view of the atrium, quiet, and a comfortable bed.

Prós: Super comfy beds.

Contras: Covid restrictions on not opening the restaurant. All food was room service, with one chef and no other help cooking. Dinner took an hour.

Prós: Customer service was beyond my expectations

Prós: Overall it was a really nice place to stay. The room was clean and comfortable. It has nice amenities and decor throughout.

Contras: The food we ordered from room service wasn’t the greatest and was super expensive.

Prós: No breakfast available. Location was excellent.

Contras: No pool as still advertised.

Prós: Every thing.... the room, the view, comfortable and relaxing

Contras: There's nothing that I did not like. Staff was friendly and courteous

Prós: It is indeed very close to the airport departure, just right next to it. View of the airport lanes is fantastic.

Contras: There are no large refrigerators where I can keep my ice cream or Kitchen where I can cook for myself. And no matter how much you pay, there isn’t an option for a room with these functionalities.

Prós: The breakfast was really delicious, just right. The only thing I objected to was not being given paper plates. I asked for them and was told things had to be delivered in take-out cartons, which is fine, but having to eat out of them was messy and undignified. A couple of paper plates would have solved that. The evening meal was all right but way over-priced and very difficult to eat out of a carton and almost impossible to cut anything with cheap plastic cutlery. Paying $38 for my chicken and vegetable meal and then hardly being able to cut the broccolini was ridiculous. But the staff were all friendly, helpful and kind, and the location, especially after a gruelling flight from London, was fantastic.

Contras: See above. We were given the absolute minimum for towels, I would have appreciated a few more towels. The so-called free wi-fi was not free, we were charged almost $15.00 for using it.

Prós: Overall hotel amenities were great, and food was good (although the crab avocado toast tasted like chunky lake water).

Contras: The doors separating the rooms was like an echo chamber. The customer in the next room coughed all night, and it seemed to be amplified through the separation doors. As well, when he got on the phone at 5am the next morning, we could hear every word he said, again like he was standing right up against the separator doors. Once he left his room, I opened up our side of the separator to see if he had his wide open. It was closed. Overall we had a pretty bad night's sleep due to this poor design.

Prós: Front desk Sara

Contras: Rip off on a glass of vino! I was offended and sent it back

Prós: Stunning lobby. Great beds and bedding

Contras: No micro

Prós: It was awesome

Contras: Everything

Prós: The room was very large and lovely too. The staff was the most amazing part of the stay! They bent over backwards to ensure our stay was relaxing, comfortable and rewarding. Thank you so much!

Prós: Room was large and location was good

Contras: Internet DID NOT work. Staff was useless. Breakfast supposed to be complimentary but served only between 7 and 9am.

Prós: The location

Contras: I loved everything

Prós: Great Location, helpful and friendly staff, shuttle service, and very spacious room!

Contras: N/A

Prós: The staff was amazing. The rooms were fantastic. The neighborhood was very cute with great walk-ability and choices for food and entertainment.

Prós: I slept like a angel

Contras: The noise in the room down the hall but they took care of it

Prós: The location sucked.

Contras: The location.

Prós: I loved everything. From the room to the location. It really made our night special

Prós: Very clean and staff were very nice cool polite funny and helpful we had a great stay

Prós: Location was great

Contras: It was a basic room. Parking/valet was a little difficult

Prós: Location Downtown Detroit heart of Greektown is excellent. Staff was very good, fast, professional and pleasant.

Contras: Everything needs a deep cleaning. Valet Parking was $28 We thought parking garage across the street was $10. Surprise, Garage parking 9P-11a costed us $28 sign said $10 for a day! Fridge is hidden in a dresser, we did not know they had one til checkout

Prós: Greek town location.

Prós: Great rooms - very spacious!

Prós: Very close to the Ford Field which was great. Close to some great restaurants and bars.

Prós: It was located in the center of Greektown in Detroit, which has theaters shopping and restaurants.

Contras: The elevators were dirty and the tv could not turn off in my room.

Prós: The suite was spacious and modern.

Contras: Poor breakfast. It is difficult to find in the night

Prós: Great location.

Contras: It's very easy to hear folks in the hallway. Not ideal on a weekend night if you need sleep.

Prós: The room was sub-optimal, below expectations. The lobby bar was exceptional and the eating area looked inviting. Staff nice.

Contras: The small rooms.

Prós: The service was really great, the location is prime.

Contras: Even with a coffee bar in the lobby, I found it really weird that a 4+ star hotel didn't have a coffee machine in the room. The bathroom tiles (corners) seemed half clean, as do the paper thin walls, I now know a lot about my neighbours.

Prós: The decor was really nice and the slippers since some of the floor had exposed concrete was a nice touch. Parking was only 10 bucks but it seems they don't really need to make people pay if they're parking outside of the gate.

Contras: The doors aren't sound proof and there wasn't a coffee maker in my room :/

Prós: The rooms were excellent the day staff were excellent

Contras: My light kept blinking off and on.. shower head dripping water all night was a bit irritating and the tv wasn’t working

Prós: Location.

Contras: Walls were very thin. We could easily hear others in the hallway and the room next door. Hard to get a full nights sleep.

Prós: I love the decor at this hotel, and that there is gated parking. Although now, it is not in the cost of the room. But it was before.

Contras: The room was not as clean as it has been in previous visits. Also, I was placed right by the elevator, which has an annoying ring that did not stop all night. The walls are VERY thin. Apparently parking is no longer included with the room rate.

Prós: No food due to pandemic. Overpriced for no amenities. Roaches and ants. Very strange people hanging around hotel on the inside and at rooms. Did not feel safe checked out early.

Contras: No room service for 2 days.

Prós: Nothing

Contras: They still got my money

Contras: Self absorbed and indifferent staff. Seedy neighborhood of Detroit.

Prós: Nothing

Contras: My room was way to small.

Prós: The AC

Contras: Everything else

Contras: This place was nasty!

Prós: Located very close to Joe Louis Arena.

Contras: An older hotel so a bit run down. The neighborhood also didn't seem to be the best.

Prós: Dodgy motel in dodgy area frequented by ladies of the night, not for the inexperienced visitor to Detroit

Contras: Yes,Everything checked out after one night

Prós: Computer at reception for clients, wireless free. Motel in Detroit, do not expect big thing, dont go there with your family.

Contras: Located in a abandoned place of town, does´t look very safe. Just take care if decided to go there.

Prós: Stayed here for the St. Patty's Day parade for the second year in a row. The room is what it is, a room. It served the purpose of a place to crash for the night after partying all day. Only a few blocks from the parade route. The room was clean and the staff were friendly and you can't beat the price.

Prós: The Price

Contras: More than ex Holiday Inn restored, an hotel in disuse

Prós: The pleasant people that run the place

Contras:

Prós: The view was beautiful at night and in the morning sun.

Prós: I loved the view!

Contras: The room was absolutely disgusting!!! Very dirty! There were brown marks/stains in the toilet. Everything was beyond dusty. Horrible.

Prós: The view from the room. Breakfast.

Contras: No microwave in the room for the price you pay. The television was not working and couldn't get anyone up to check it out for almost 10 hours.

Prós: The view from our room was breathtaking!

Contras: The elevators are very loud.

Prós: Room was nice view was amazing bed extra comfy

Contras: 20 to 30 people at all times in the lobby and out front yelling and being obnoxious and hitting on my girlfriend. African American security guard asked me and my gf for proof of room key yet let all of the other groups of 20 Africans right in the elevator no questions at all one guy flashed a gun outside the front lobby another guy had his head cracked open and was bleeding on the bench in lobby I get was 4th july but wow need more security and less leniency.

Prós: I enjoyed having other things available in the hotel (stores, other food chains).

Prós: The view was Great !

Contras: Paint peeling on the ceiling , paint was on the nightstand.

Prós: Hotel was amazing and clean even under renovation

Prós: The city view

Prós: Clean

Contras: No

Prós: The beautiful view

Contras: I loved everything

Prós: great view of city and Detroit river, Super nice staff

Prós: Candy Bar and Staff are the best in Downtown Detroit

Contras: Rooms are claustrophobic and by far the smallest I have ever staying on. TV system is extremely aggravating, slow, and too complicated.

Prós: Well designed and comfortable

Contras: No fridge/coffee maker in room. Have to buy coffee downstairs

Prós: Didn’t like that guests didn’t have first availability to bars.

Prós: The staff were all very nice! Love the decor! Very clean!

Contras: My only complaint is that the room was to warm. I do understand that most people probably like it that warm however I like a cool room to sleep in.

Contras: room was too small had no closet nor a large ironing board to iron my clothes. location was near our convention, however for the price of our stay it certainly wasn't worth the 680 plus i spent for the weekend.

Prós: Place was beautiful and unique. Service was awesome and location unbeatable. Bathroom was huge and the bed super comfortable. Specially loved the low light atmosphere and how relaxing it felt.

Prós: Charming decor in a historical building. I will come back for my next trip.

Contras: Insistence on using new technologies like texting to communicate with front desk instead of the usual in-house phone. The smart tv was also misleading. The app for premium channels like HBO are available, but the hotel does not have a subscription. I didn’t want to enter my own login information in case it was saved in the tv. It all felt like more work to be technologically forward.

Prós: Awesome atmosphere, beautiful hotel, super comfy beds and great shower

Prós: nothing to like will never stay

Contras: Everything

Prós: This hotel way exceeded my expectations, the staff is so friendly, location is prime and the hotel is so clean and chic! We visited all of the shops, candy bar, coffee shop and Karl’s... all were perfection!

Prós: Room was cozy. Staff was great. Karl’s was a great hang out.

Prós: It's location and value.

Contras: I did hear what sounded like banging from another room.

Prós: The staff was welcoming

Contras: Bed bugs

Prós: I liked the location

Contras: The room was nice but the sheets were very dirty the trash can in bathroom was filled with trash and there were bed bugs that bit my kids.

Prós: I liked the room itself

Contras: I didn’t like all the stuff I had to do to book the room ..I couldn’t pay with cash and they are real expensive

Prós:  the shuttle driver and lady at reception desk

Prós: Good customer service

Contras: Everything was great

Prós: the staff very nice and helpful

Contras: The Bathroom wasn’t clean .

Prós: The staff was professional and friendly. Cookie was good and a nice touch. Lobby was nice but a bit confusing. Location was great. I had better expectations for the room. It really didn't have that look. Just average. best western style.. wish it had a po

Contras: Room didn't give an inviting allure. Just average.

Prós: Staff was nice shower felt wonderful!

Contras: Advertising city view no view fro t desk states no room had a view our original room had been giving away 1st room was dirty and 2nd room had dog hair in it. Very disappointed

Prós: I Like That’s It Downtown And Close To Everything .

Contras: My Shower Had Footprints In It When I Had Just Checked In . Sheets Had A Stain On It . I Only Know Because I Check All Mattresses And Coverings When I Go To A Room . Just Not Satisified Fr

Prós: Great location downtown, very clean rooms, very friendly staff

Contras: No vending machines on our floor, no late night room service options

Prós: The room was spacious and clean. I loved that they do things like the lavender essential oil next to the bed and an actual metal ice bucket.

Contras: Staff was not especially welcoming during check in but everyone working Valet parking was great.

Prós: The location, the room was berry comfortable and inviting. The pool area was very nice. Staff is always kind.

Contras: The showerhead was horrible and the water didn't get hot.

Prós: The hotel had a restaurant called 24 Grille on the first floor it was quite of a spirit.

Contras: For the hotel to be as large as it was it had a small gym and a small swimming pool.

Prós: The lady that checked us in was extremely nice. She also checked us out the next afternoon. We really like the late check out. The room was very clean and very nice.

Prós: Great restaurants . Great service.

Contras: The furnished are showing some wear.

Prós: The atmosphere was perfect

Contras: The nice staff and all above

Prós: Didn’t get breakfast. Very nice hotel and location is pretty good

Contras: Don’t have any complaints

Prós: Great location with city views. Clean room.

Contras: I was told there was a jacuzzi in room, there wasn't. I was also told there would be room service available, there wasn't. Some of the facilities, especially, the elevators, are falling apart. Some trash and cleaning materials were left out in the reception area over the 24 hour period.

Prós: From the vallet service to the manager the whole experience was exemplary!

Contras: The fact I could not stay longer!

Prós: Bed was comfortable

Contras: The design of the floors was dark,halls narrow and turned many corners where bad people could hide. Need brkfst bar. Some live music. Not at all inviting

Prós: Location and great staff

Contras: Nope

Prós: Was promised a view first night we looked at another buolding and i had to argu and complain, to get a dif room the 2nd night was horrible agervating expierence and overpriced

Contras: Everything

Prós: Room was great. We received complementary upgrade for my wife's birthday. Service staff in lobby bar was excellent.

Contras: 6 elevators but still had to wait for two elevators due to overcrowding. Had to "compete" with passengers from 1st floor spa / pool area and guests checking in on 2nd floor.

Prós: The building has beautiful Architecture. The age fo the building is defied by the interior improvements, geourgeous, clean and comfortable. Of course the bed lives up to the excellent standards proclaimed.

Contras: Detroit

Prós: Brand new, very nice style, efficient personnel, central location. Adviceable for a nice staying in Detroit

Prós: Nice bedrooms,24 Grill restaurant along with nice and funny waiters.

Contras: Non!

Prós: Such a gorgeous hotel. Everything was top notch, from the common areas to the rooms and it seems no expense was spared in creating this breathtaking hotel out of the main Detroit firehouse. The staff was welcoming, helpful and informative about the area. Detroit is a great city and the Foundation hotel is the place to stay.

Contras: The restaurant however was underwhelming. Again, the most amazing space, but our breakfast was just okay. And the coffee game needs to be stepped up.

Prós: Clean and beautiful.

Contras: Nothing

Prós: Ambiance was excellent and staff were so wonderful!

Contras: Our only complaint was the lighting in the room- was dark

Prós: Staff was on point, restaurant was swanky and served great food, rooms were large, well appointed and comfortable.

Contras: Not a thing.

Prós: The building is amazing and the hotel is super cool and trendy. The rooms are big and the location is great!

Prós: The room was very clean

Contras: The restaurant is small but cute, couldn't smell any of the food. Breakfast was a little pricey an Bland

Prós: Location

Contras: Nope all good

Contras: Charged me one day of an overpriced stay. I was coming for a convention which didn’t happen. My flight was cancelled. I was staying there for over $600.00 per night which was ridiculous to begin with and they wouldn’t even consider giving me credit at a place I could get to.☹️Bad policy in these trying times.

Prós: Nothing

Contras: Hotel is under construction, should not be renting rooms

Prós: Nice location within walking distance to arenas, recently updated room was clean and spacious, bed was very comfortable.

Contras: Hotel under construction, elevator door would not fully open on 9th floor (saw on both days of our stay). Very difficult to get an elevator down from the 12th floor on check out day even 2 hours before checkout time and the elevators are in desperate need of updating. Arrived 1 hour before normal check in and valet was already full. Price per night was high due to event in the area, considering the construction I would have opted to stay else where if made aware of the construction. Bathroom fan did not work.

Prós: I like that it was a 10 minute walk to Ford Field.

Contras: The property is going under renovations right now. The bathroom didn’t have a light over the sink which I thought was odd. I should not have to pay for parking when I spent 400.00 a night to stay there. They jacked up the price for the Garth Brooks concert.

Prós: Good location, very clean.

Contras: There was renovations going on but once you got in your room it was okay. There were no vending machines working had to walk to drug store for water. No water or towels in gym, no phones were working in rooms or hallways.

Contras: It was under construction and that wasn’t communicated with booking. Also poor parking. Extremely overpriced

Prós: The property was conveniently located.

Contras: Under constructions so it wasn’t all that appealing to the eye, however that is understandable. What I didn’t understand is how the valet lost our keys so we stood there waiting for over a half hour for our car. The delay caused us to be 20min late for the dinner reservations we had to celebrate my boyfriends 40th bday. The other issue I had with the valet service was that you had to leave your car and go in to actually use the service. It was overall just a poor valet experience. Breakfast was also disappointing. When you expect breakfast but the food is all gone and you wait 15 but no one ever comes to refill it it’s a little irritating. We ended up having to leave and go out to eat.

Prós: Location

Contras: The room was filled with drywall dust, one room was missing multiple light fixtures, towels were not available and bedding was missing for the the pullout and no comforters were provided for the beds. They ran out of valet parking spots and the room doors did not shut well unless you slammed it.

Prós: Rooms were nice

Contras: Hotel is in process of getting remodeled. It is a mess! No pool and that was a disappointment and we were planning on using it. Staff was great and rooms were great. Just wish we would have known about the conditions of the hotel/pool

Prós: Good location, convenient. Rooms were spacious and clean.

Contras: Vending machines were not working on any floor, had to walk to drug store to get water. Gym didn't have water or towels. There were no phones in the rooms or hallways, had to use cellphone to call front desk.

Prós: Very little...

Contras: We checked in at 3:00 (some guests waited in the lobby for 2 hours before they could check in) with 5 people and immediately had to ask for a blanket and pillows for the pull out bed for our 5th person. After several reminders we were eventually told at midnight that there was no extra bedding. In the morning we attempted to call for towels since they only left 2. No one at the front desk would answer the phone, no housekeeping was found, so 3 members in our party dried themselves off with their pajamas. We were in a suite with 1 small garbage for the whole place. We were unable to stabilize the room temperature. It automatically went from air conditioning to high heat all night long. The hotel was under renovation. It took 15 minutes to get an elevator from the 16th floor. Their excuse was that they were changing ownership and renovating. I am not interested in hearing they overbooked and were not prepared for their guests. They reduced the price from $435 to $225 which is still way overpriced for guests without blankets, pillows, and towels!

Prós: Loved the hotel, the design, the overall look and feel. It is a walking distance to all notable sights. The hotel has a nice restaurant and we loved the food. Everything was sparkling clean, quiet and nice. Overall loved it!

Contras: Nothing! The hotel totally surpassed our expectations. There was no valet parking but we just left the car in the street (luckily it ended up well). There were not many guests but the staff was super accommodating

Prós: Great location, staff and decor. Very clean

Contras: You van tell it's a covered office building. Air handling system was VERY loud in the room.

Prós: The Aloft is a great hotel. Rooms are nice, although a bit dark and could use more lighting. Staff was extremely helpful and answered all questions. The bartenders at the WXYZ bar were great.

Contras: The hotel needs a restaurant or small place to eat. For being a wonderful downtown hotel, it is nice to get something to tag at the hotel.

Prós: Colors in room and view.

Contras: Nice junior suite but definitely over priced, the phone did not work, room was very dusty

Prós: Everything

Contras: Parking

Prós: Lounge for gathering.

Contras: Coffee out

Prós: The location

Contras: First my lights in the bathroom didn’t work nor did they help me with the situation! But I’m in the most expensive suit! That was confusing! The constitution the fact it’s no parking I’m just Modified!!!

Prós: Walk to most of Detroit’s best attractions. Suites are comfortable and spacious. Amenities are minimal.

Contras: Price was quite high compared to past visits, could have stayed at the Book Cadillac for same price with premium rooms and amenities for the same price.

Prós: Amazing location

Contras: No parking. Had to pay $30 for valet

Prós: Great staff very clean and neat

Contras: No microwave in room had to go down four floors to use microwave we spent 1000 dollars on 3 night suit with horrible view

Prós: Great location downtown. Historic building gives a special feel and decor celebrates its past.

Contras: Peeling paint and creepy, dimly lit hallways.

Prós: The hotel has character, and is close to the riverwalk.

Contras: Heater didn't work in the room.

Prós: Location

Contras: I could not change the thermostat temperature. Room stayed cold.

Prós: The view and it was nice in the inside

Contras: Some of the employees were rude and I never even got the rooms. Poor experience ever I would have thought it would be different, because of the location.

Prós: Space in the rooms was large, nice view, lots of parking, close to town

Contras: Tried to check in early and was refused which was fine but when we returned it took over an hour to check in as there was a concert in town. There was no foresight on the staffs part. River view room I would have expected a full size window not a small one at the side of the room

Prós: Close to downtown and price.

Contras: Took over an hour to check in due to the staff being so slow. Took over a half an hour once at the desk being helped. It was very busy but the check in process was beyond ridiculous. The bathroom counter and sink were not clean. There was hair all over it

Prós: Worst place I ever stayed

Contras: Locatuon

Prós: The view by the water and customer service desk woman

Contras: My tv wasn't clear

Prós: This hotel has a beautiful view. The staff is very friendly. It was a great peaceful stay.

Prós: The hotel look nothing like the pictures. They had no clean towels or blankets available. Staff ruined. The heat did not work properly.

Contras: Update hotel

Prós: Big comfortable bed. The view is great. The room is big.

Contras: Unfriendly staff except for daytime desk lady, no housekeeping, had to ask for towels which were old and torn,did not look clean,filthy bathroom floor, found dead bedbug, flipped mattress didn't find any,1 trash small trash can,1 cup coffee maker, 1 hanger,walls paper thin,if room next door having a good time sounds like they're in same room.

Prós: Nothing.

Contras: We were moved to three different rooms. Each one we were sent to had various issues such as no bedding (down to the mattress) or had not been cleaned at all from the prior guest. The front desk associate was extremely unhelpful and unapologetic.

Prós: The front desk manager was very nice and pleasant.

Contras: A lot of things very broken and out dated. The tv didn’t work, there was not other exits besides the main entrance to access my car or outside. Seem under staffed

Prós: staff's good mood and attitude

Contras: it's a run down facility for the price - broken was basin etc

Prós: The efficiency of staff (especially the lady at the reception who found for us how to go to the Henry Ford Museum at Dearborn by public transport). The excellent shuttle bus service offered to the hotel guests. The location, with the pleasant view of the river. Complimentary coffee and tea and evening wine.

Prós: Whenever you called they were able to assist.

Prós: The outstanding service of the staff.

Prós: the hotel was great and the staff was wonderful and treated us like VIPs

Prós: Staff were pleasant and very helpful.

Contras: Slightly more expensive than a normal 2 star motel.

Prós: The female that always works when I come in is always smiling and happy. I don't know her name but she was working on the 24th and 25th in the morning/afternoon. always willing to help and has a great attitude

Contras: The place is clean and nice inside we love staying here

Prós: I didn't get a chance to check out the breakfast but the location is great.

Contras: I don't like that u can't smoke in the room.

Prós: Close to Downtown Detroit

Contras: It was very regular, small, but the staff was great and had a good attitude, very personable. I asked for toothpaste, towels and new sheets because the sheets had stains on them and they told me they had nothing extra that they could spare. :( Also, the air conditioner was crappy, it wasn’t scorching hot but it wasn’t to my liking, it seemed like the circulation was just very low grade. Overall, I could’ve paid $200 at a better quality hotel with better amenities. Will not be coming back.

Prós: Very friendly staff, clean rooms, breakfast bar and of course the bar.

Contras: Wish they could have done a better cleaning up

Contras: They said free shuttle to bowl game but I had to pay for my own cab home. Cost me 25 bucks.

Prós: THE STAFF IS AMAZING HAD A LONG CONVERSATION WITH HOTEL EMPLOYEE AT THE FRONT DESK AND HE POINTED OUT ALL OF THE PLACES TO GO AND EAT BEFORE THE REDWINGS GAMES. EVERYONE SAYS GOOD AFTERNOON, FOOD FOR BREAKFAST WAS GOOD, AND ROOM WAS NICE AND CLE

Contras: NO

Prós: This was the worse three nights I have ever had .the place was so noise could not get any sleep.

Contras: So noisy couldn't get any sleep or rest.

Prós: It was close to the riverfront and Greek Town.

Contras: The facility had the atmosphere of a half way house. I didn't feel comfortable with my family. Ruckus all night with arguing. Reserved my room through booking.com. when I checked in I was told no rooms were available, then rooms I requested to be side by side was not available.

Prós: The staff was friendly and as accommodating as possible. The location is great for going to Chene Park for a show. There is a Coney Island in the parking lot which is convenient.

Contras: The room was pretty small and we didn't get the King that we had reserved. The staff was willing to change our room but they had no Kings left.

Prós: Nice breakfast Nice staff

Contras: Walls are thin - you hear everything!

Prós: the front desk staff were very helpful and did more then needed to make my stay great especially shaun

Prós: Front desk staff were pleasant and accommodating.

Contras: General condition of the hotel was poor....halls, elevator,etc. Work out facility was not available.

Prós: The staff was pleasant. The location was great. The bed was very comfortable. We were surprised on the bed! The price was right in our budget for that particular wknd. Thank you!

Contras: We waited like a half hour for the shuttle so we were late for the concert. But once he picked us up he was very knowledgable and brought us right to the front ticket entrance. The was nice! The late night pizza place...I believe it was called Tamarack or something was absolutely a joke. They forgot our order. We called back 2 times after the order was placed and finally got pizza at 3:30 in the morning. Pretty sure the place was already closed for quite sometime. Anyway an experience it was. But I guess I would definitely stop recommmending that place to people. It was the worst pizza take out experience we have ever had!

Prós: The Manager was very friendly.

Contras: The ice machine on our floor did not work

Prós: I liked the location, nice and close to the centre (10 minute walk). Breakfast was o.k. considering it was free and for the price of the room ($70). Free parking is good. Rooms were clean & good bathrooms. Friendly staff, always helpful.

Contras: Corridors/communal areas seem a bit shabby, but fine really.

Prós: The breakfast was good. The manager went out of his way to make our stay good.

Contras:

Prós: The price was right for a single night while my husband was in Henry Ford hospital.

Contras: It's dirty. Stain on the sheets, stained floor looks like it not been vacuumed, everything is just dirty. We bought blankets and slept on top of the beds. No towels in the room. No soap.

Prós: Nothing

Contras: They said my reservation wasn’t ready

Prós: location... 5min from downtown Detroit

Contras: only staff member was the front desk clerk.. n..whom never answered the phone.. because of the design of the place the hall ways were extremely hot from rooms A/C discharge.. I had a 3rd floor room and the only ice machine was located on the 1st floor

Prós: Nothing so smelling and old carpet. Small bathroom. Just horrible.

Contras: Horrible and so dirty. Please take it off your list.

Prós: No towels to wash it with and the room was dirty

Contras: Will never go back to their

Prós: The room was was very small. The breakfast was less then a continental breakfast and the gentleman at the counter which I think may have been management said that it was an actual breakfast. (Very disappointed)

Contras: Also that same man said that they hold a $50 deposit on top of the room amount. Later I found out from another employee that he was not supposed to do that. I will never come back to this place. (motel) because that is what they should advertise this as!

Prós: Location to the river front

Contras: arrived at the hotel and they did have the room I booked, which was a 2 queen suite for two adults and a toddler. They only had single beds. Ended up canceling and leaving. A family member took us in that lived 45 min from the hotel.

Prós: Everything was great, no problems.

Contras: No

Prós: Leaving

Contras: everything

Contras: The walls are paper thin people in hall talking loud at 3am for over 2 hours off and on pissed me off i could not sleep and i paid --- for my one night stay smh

Prós: I received a different room with air

Contras: I booked a room for 2 nights & they didn’t check to make sure it was comfortable which is making sure everything works properly so no one else would be placed under that condition, I turned the a/c and stayed in the room to see if it’ll get cooler but I woke up sweating I couldn’t take it & there wasn’t any towels or rags in the room. Room odor was terrible.

Prós: None

Contras: The first room I had smells like cigarettes so I had the lady switch my room and that room tv did not work so my kids was not able to watch television before bed.

Prós: The staff were very friendly

Prós: The staff was pleasant when I decided to check out earlier.

Contras: Not clean. The outside and inside of the hotel are filthy. The entrance is so hidden I was afraid to get out at night or early morning. I checked out after the first night at 6:00 am.

Contras: More TV options no way to use input or source

Prós: Nothing over rated for t hug e price

Contras: Room was so cold I tried to cut on the heat and the room was still cold

Prós: The bed and tv

Contras: Yes I had to pay 70 dollars extra for the stay 50 for incidents and 20 for valet parking when I self park my car myself the hotel was very old it didn’t have any updates also the staff not very helpful let me tell you the room didn’t have a

Prós: Would come again

Contras: Everything

Prós: The staff was very nice and polite

Contras: No fresh sheets were supplied. Not enough towels and the AC was poor.

Contras: No AC, room not clean. $150 it worst, 3 start hotel but the room same as motel.

Prós: Customer service, the room itself, very comfortable bed.

Contras: No air conditioning!! I had to get my friend to bring me a swivel fan it was so hot!! Didn't get one minute of sleep! The customer service rep had the nerve to tell me to let the shades down to keep the air inside! So that cause me to lose my wonderful view and it was still very hot!

Prós: Location

Contras: Yes, their is a few things. I was disappointed about. No ice available, the room was supposed to be renovated. The the bathroom was horrible to be renovated. The tub was peeling and the ceiling in bathroom starting to mold from water damage. The paint job

Prós: Great location and friendly helpful staff

Prós: It's doing renovations which externally gives a poor impression but the room was clean, spacious and very comfortable bed.

Prós: Valet was great

Contras: Renovations

Prós: The view

Contras: Parking and construction