Hotéis em Detroit

room service hospitality of staff

Very professional staff. The place is beautiful. Great location.

Parking was not included in the price.

We were in town for a national conference just a few blocks away at the Cobo Center. Upon check-in the staff was super friendly and helpful. They even gave us a warm cookie. We were close to the stadiums, food places and downtown. The room was massive! The beds were in a seperate closed off area, so people could congregate in the sitting area if needed. Definitely worth the month compared to other hotels around the area.

Having to pay 30 dollars a night to park.

Staff.

In-room service order wasn't quite accurate when delivered.

The room was huge and really nice with great proximity to the casino.

The hotel needs a complete renovation. The beds were so old and uncomfortable, we ended up checking out at 6:00 am after a sleepless night.

The bed was comfortable.

The Air conditioner didn't cool enough.

What did I like? My car did not end up on blocks, and it was a $6 Uber ride to downtown. The staff was pleasant.

What did I not like? For >$200/night the following were unacceptable to me...The broken glass in the window, blood on the lampshade, only 2 two towels for a noted party of 4, A/C that didn't work, having to walk downstairs to get the fan we request be brought up to us because it never came, and the "mysterious" charge on our credit card at 5am that took two people to explain and blame the person who checked us in. That's what I did not like.

The rooms were nice and beds were comfortable. The bar and breakfast areas were convenient and suprisingly good. Breakfast was great... hands down one of the best by hotel standards.

N/a

Staff & location

Beds

The view we got was amazing. The staff was excellent and so accommodating. I mentioned it was my birthday and they were so nice to be sure that we had an amazing view.

Heard loud music all night. Not sure if it was from bars outside or from neighbors? Couldn't tell.

Location

Got rid of lobby bar

Quite, convenient to city, shuttle service, delicious breakfast.

We loved being able to walk to the DIA and being centrally located in the city. The historic character of the houses was fantastic.

The bed was comfortable but the bathroom was like that of a $100 per night hotel.

Valet service was very slow. Room service was slow. Food delivered to the hotel had to be picked up in the lobby. This is a nice hotel, but for the price paid I expected it to be much nicer. It certainly was not the getaway that we were expecting.

Nice View Easy Parking

No Wifi No Breakfast Slow Check-in but it was a very busy weekend. Loud outside room

Breakfast. Staff. Location. Secure parking in close proximity for 20 bucks a night.

Air con did not work good enough.

Overall, the hotel provided a good stay for the evening. My wife and I were in town for a show at joe Lewis and we could pick up the people mover in a few blocks. They also included a free breakfast which was okay. Beware, parking was $27- which included in the price online.

The AC wasn't working throughtout the day, so it did get a bit hot. However, everything else was grand.

Good location with People Mover station on site and a lil bodega in same building open til 2am. Front desk staff was nice.

Our AC didn't work and others worked poorly. I had to go buy fans to sleep. I was told a couple times an engineer would come up. They never did or if they did didn't leave a note. At 730 am our room was 81 degrees, which was warmer than outside. I ordered a sandwich from room service and they refused to give me a side of the mayo they use on their BLT for my fries even though I was happy to pay for it. Then they forgot the permissible ranch lol. Such a joke. Thumbs down.

Staff is friendly and accommodating

nothing

Free parking, closeness to casino, beautiful view of downtown Detroit.

Room wasn't fully cleaned when arrived. Bed wasn't completely made, ice bucket had leftover ice/water in it, glasses were dirty, bath tub was dirty.

clean room and nice view

took 2 hours to ck in !! cant get must worse then that!!

I stayed here for my honeymoon. I asked for room to be clean and sheets changed the 2nd day. 3 hours later when I came back it had not been cleaned. spoke with various front desk staff and they were not friendly at all. Eventually it was cleaned after going back and forth with the staff.

Good for a quick stay if you're not going to be in the hotel except for sleeping

Desk workers were helpful.

Overall, it was clean. The bathroom floor was sticky. I refused to take my socks off or take a shower. It was alright for a cheap place to crash while in town for a night.

Price

Dirty

Cheap

Room smelled like smoke very bad, could not sleep. Door was very loose, no safety latch.

Quick valet drop-off, quick check-in, easily accomodated change of room type request, room was great. Rate was reasonable for the area.

Toilet needed some maintenance.

Great staff, great location, great hotel. Can't wait to come back.

This place was nasty!

Located very close to Joe Louis Arena.

An older hotel so a bit run down. The neighborhood also didn't seem to be the best.

Amazing location

No parking. Had to pay $30 for valet

Great location downtown. Historic building gives a special feel and decor celebrates its past.

Peeling paint and creepy, dimly lit hallways.

friendly and helpful staff - good value for money

The idea that the Clique restaurant is attached is a bonus