Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
The bed was very comfy The hotel never received my booking via booking.com and this caused me many problems. The staff helped and contacted yourselves but they had no record of my booking despite me having confirmation from your site. Also the shower continually leaked and this was an issue.
Room was great and the breakfast buffet was wonderful.
Location was good and only a short walk to various sights of interest.