Even if we have booked a deluxe room (just to be in the safe side) there was a small window in .. nowhere. thus we paid an extra 30$/night for the superior which was very good but too expensive!!! There was no double glasses in the window and it was a little noisy.
i enjoyed the convenience of the hotel and it was a pleasant room to return to after a busy day in town. our room had very little natural light not a problem in the evening.
We stayed in a Junior room, which was very spacious, clean and comfortable. Definitely value for money! Location is absolutely great. After one night we wanted to extend our stay with one more night, however our room was already booked by someone else, when we requested to see a different room, we caught hotel staff sleeping in a room. They did not clean the room and tried to put us in that room... Of course we left after this incident.
The beds and the toilets were clean when we checked in. The rooms were clean and the room was spacious enough. A couple of points: 1) The lights in the room are not bright enough. 2) We asked for a double bed room, but then the hotel gave us one single bed each in the room and when asking them to change this, they told us that there are no more rooms available with king size bed.
A newly renovated hotel opened in early 2008 in the fascinating and hectic Old Quarter.It has some beautiful designer bedrooms with equally stylish ensuite bathrooms. I had a City View Room at the rear, which was spacious and very quiet. The staff all spoke English to some extent and were extremely friendly and helpful. Will definitely choose it again for my next vist to Hanoi.
Great location & clean
Everything was fine, really nice terrace on top fl. (but the bar was closed). Friendly and helpful staff. Great location!
Good price and comfortable room I paid with a credit card and was told at checkout there was a 3% charge for using credit card. I told the lady on the front desk that they need to tell their customers this and have a sign on their registration desk, in full view of the cutomers. She agreed with me. I hope they do this
I like the internet and breakfast included in the price. The staff always very friendly in a natural way. A very comfortable hotel with a/c and a nice shower in the heart of the city. The daily complimentary fruits was also a nice touch.
The hotel is much better than what you think out og the information provided online (maybe it was recently remodeled). The decorations is excellent, very clean and new and it couldn't be better located: right in the middle of the night market and 2 minutes walk from the water muppet theatre!
Friendly staff. Clean Bed linen. Noisy outside. Because the room was just infront of traffic. Huge number of motercycle was making noise 24hours. But it means the hotel stands beside Hanoi people's life. I felt like as liveing in Hanoi. If you want to stay in the silence, stay another Hotel. But If you think staying 1or2 nights. I recomend A1 Hotel. The noise is one of true Hanoi.