Hotéis em Hanói

Prós: Nice hotel, good location, friendly staff

Prós: Great staff, clean rooms, very nice

Prós: All was perfect

Contras: Arrived late and was very tired. Was given a room they knew had non-functioning air conditioner.Vietnam in summer is not place to be without AC. They pretended they didn't know, but the room had evidence of being rejected by other guests. Finally got different room next day. Inexcusable behavior on part of hotel.

Prós: Luxurious feel

Contras: Room felt a little humid/damp.

Prós: Great friendly service and location

Contras: No bar access

Prós: Good Location and breakfast. Staff is friendly. Facilities are well-maintained

Contras: Door card does not work from time to time.

Prós: Their breakfast is a winner! Many food options nearby. Cafes across the street . Atm next door.

Contras: No real hotel bar. But the lobby lounge does the job somehow .

Prós: Good and clean property

Contras: Wifi is very unstable unfortunately

Prós: Excellent location, very nicely decorated room, very comfortable bed. Truly excellent breakfast, if a bit pricey.

Contras: For some, the lack of swimming pool might be an issue, it would've been for me had I visited with my family. As it is now I don't mind it at all.

Prós: Convenience area.

Contras: I have stayed on the fifth floor but it still very noisy. There isn’t any double-panes widow. And windows aren’t clean.

Prós: The staff were outstanding very good job

Prós: JW Marriott is a fantastic hotel. even that we stay only one night, everthing was more then perfect. We came at 13:00 pm, they immediatly take the bags to the room and they were very kind and show us everything. The room was clean, big and very fancy. Also, the breakfast was incredible and we had so many options to choose and eat (we don't eat everything) Thank you JW, it was so great and we would highly recommend for everyone we meet who will arrive to Hanoi

Prós: Nice stay, but the location is not very nice. More like a business hotel. But very comfortable and luxurious

Prós: We traveled in Vietnam for almost 2 weeks,this hotel is the best one we stayed.

Prós: The breakfast is amazing everything in general is worth the price paid

Contras: The hotel still uses plastic amenities

Prós: Comfortable room in a quite zone of the busy Hanoi

Contras: Location is far from main attractions but you can sleep in a tranquil zone of busy hanoi

Prós: The staff at the airport pickup was very friendly. It was very quickly to recognise him when he was standing outside of the terminal although he wasn’t holding the electric board as mentioned in the email.

Contras: The tissue went empty very quickly. The lighting wasn’t very easy to control in the bathroom when we intended to fall asleep. The location wasn’t very convenient either, not to mention the lunar new year holiday. The costs of hotel are very disappointing.

Prós: everything is perfect here,price is reasonable.hope come back next time

Prós: room, facilities, tiny caffe Latte for breakfast rather than a mug

Contras: check-in 3 PM or later.

Prós: The only positive remark I can give is the girl at the reception was super professional and helpful.

Contras: Staff needs to pay attention to details and needs to be more focused ... When they guide you to a table you expect that the table is dressed as it should be and not half. When they are writing down your order and they bring just half of what you have ordered... I had the impression that they had difficulties communicating in English.

Prós: Wonderful

Contras: All good

Prós: The activities that the hotel provided made for the perfect staycation especially after being in lockdown during Covid! Thank you to the manager, Phong, and all of his staff for providing us with an amazing night away in our hometown city.

Prós: Nice room view, comfy bed, helpful staff

Contras: room deco is definitely updated

Prós: The buffet is excellent and great value for money

Prós: The staff were lovely, the pool area was amazing and the rooms were beautiful. Overall I felt the food was greatly overpriced for what you end up getting. I am a vegan and I pre-warned the hotel. My first lunch was really disappointing and the waiting staff did not understand what veganism is.I had to order french fries and a bowl of lettuce for my lunch off the side order menu. I told the hotel about this and I must admit they went through a lot of effort to ensure that I had vegan options for dinner and breakfast and apologized for my disappointing lunch. However, even so I think that a hotel of this standard and international guest fare, should have wonderful, delicious and exciting vegan options on the menu in any case. Not just as an afterthought. It is 2020, there are very many vegans in the world and we should not have to feel like the hotel is going through some special effort to create something off menu. Research what it means and get your chefs, kitchens and staff to create vegan menu's with options. Not just a quick salad or simple pasta. There are amazing vegan restaurants in Hanoi and I could have easily had far better food, for less money somewhere else in Tay Ho.

Contras: The food

Prós: Skies were clear, so the view was breath taking. Different times of the year you may have zero view due to clouds/fog. Breakfast was great did nicely with the Asian and Western blend. I liked the outdoor pool too.

Contras: This was a great deal, so don't have anything to complain about. I've lived in Asia for over 10 years and this is definitely a 5 star experience. Nothing I didn't like.

Prós: perfect

Contras: No

Prós: New very comfortable rooms. Our Suit was amazing! Restaurants are amazing! Highly recommended!

Prós: Excellent staff and very good club lounge.

Prós: It‘s a beautiful and relaxing place in the hustle and bustle of Hanoi. Nice lake view, great staff, warm welcome, cozy bar, just perfect for a stay in the city, close to everything, but far enough. Wonderful lobby, delicious food, really worth a visit

Contras: Our room was quite small and it‘s about 2,2 kilometer walk to the old quarter

Prós: Staffs are friendly & well trained. Check in & out are efficient and quick.

Contras: Kisses at hotel lobby from Mosquitoes.

Prós: Good service from staff a 5 star hotel with an amazing roof top outlook

Prós: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.

Contras: Nothing to dislike.

Prós: Very good place to go with your partner. My second stay, this time in private, great. Great breakfasts, and more importantly, delicious coffee.

Contras: Everything was fine.

Prós: We were lucky to be the guests of the day so they upgraded us to a beautiful suite on the 17th floor! As it was our 10 years anniversary, we had a nice cake waiting for us in our room! We also had the full access to the lounge! The rooftop is very nice with great cocktails and an amazing view on the city! I also enjoyed the fitness center and the swimming pool on the 4th floor! All staff members were lovely !

Contras: Nothing

Prós: Hotel is by the famous lake and we could also see the Red River from our room. Although it is not in downtown, it is easy to visit a couple of nearby famous temples and some downtown tourist sights by walking. Breakfast is good too. The nearby Home Vietnamese Restaurant recommended by the hotel was excellent.

Contras: Before booking this hotel, we called to check if the indoor pool was open. Unfortunately, we were not informed that the pool would be temporarily closed for cleaning service the day before we checked in.

Prós: This hotel was exceptional. The staff were friendly, providing outstanding service Great facilities. Great location. Highly recommend

Prós: View is very nice. Receptionist is good.

Prós: I got a room with terrace.

Contras: Price a little bit high

Prós: The bed was really comfy and the pool was lovely

Contras: The shower was terrible, the toilet looked dirty. Overall the hotel reception area looked 4 star but the room was more 3 star. Very disappointed as it was overpriced for Asia

Prós: The bed was comfortable

Contras: Need to do something to improve the checking in process

Prós: Very clean rooms with comfortable beds and especially the pillows were amazing for a good night sleep. Very comfortable stay and the the staff was very friendly. Amazing breakfast, also the executive lounge was great as ever with very friendly atmosphere. Also used the steam and sauna facilities after hectic day which was very relaxing.... overall a great experience.

Contras: N/a

Prós: Breakfast and clean/grand hotel appearance. Good price and value

Contras: Location could be more central for tourist activity, but this isn’t an issue given cheap Ubers/taxis

Prós: Very Comfortable beds. The breakfast is good. And I must say the bedrooms were very clean which is the most important thing

Contras: The employees did not give us the best tips. For example, the concierge sent us to halong bay on a private car, and when we got there we were informed there were no more boats. It was an expensive trip, and the concierge didn't alert us to the fact that halong bay boat tours finish at a certain hour so we would need to leave very early in the morning. They did not know any restaurant around the hotel, only saying that there was a main avenue with a lot of restaurants.

Prós: Room size, convenience, seeing staff santise and clean public areas, good fun live music on weds evenings in lounge area downstairs. A great business hotel.

Contras: The smell of the room is very damp. Housekeeping every day did not entirely clean well compared to other hotels around the world. We would leave our room and come back to tidy beds and new towels however the bathroom floors were not clean and you could see hairs on the floor. Also mosquitoes- I got bitten 5 times in one night. The rooms can have a very damp smell when you walk in. Selection of drinks and cakes could also be improved in the lounge downstairs.

Prós: Nice hotel, cleanliness, and facilities

Contras: The breakfast is excellent, but the cutlery sets and tea cups are ugly. It is not fixed in this hotel. The cutlery sets pulls on the table after meal, it is not hygienic.

Prós: breakfast was good , dinner was expensive and not all of that, staff was great

Prós: The meal were taste very good and helpful to arrange for my sick friend. The staffs are very kind to assist me to wake up and check out very early morning.

Prós: Great hotel with many facilities.

Prós: Breakfast was great, the room is nice and clean, staff is wonderful.

Prós: Concierge were excellent

Contras: The Hotel Manager, Marc, was extremely rude to some guests at the hotel - we found this very sad to watch and hope the GM takes action There was also a lot of maintenance works at the hotel which was a nuisance

Prós: The room was great and very definitely value for money.

Contras: The breakfast offer could have been better. a western style spread could have been appreciated . but on the whole the breakfast was ok.

Prós: The staff, the room

Contras: Nothing

Prós: I have lived in this hotel for over ten years. Very nice hotel in Hanoi.

Prós: The was friendly . The breakfast was fresh and delicious. David Quang at the tour desk was kind and helpful

Prós: Bed was super comfortable. Quiet place, only a few mins away from old quarter. Friendly staff and a sparkling clean facility.

Contras: Breakfast could be improved. Swimming pool water was cold.

Prós: Friendly staff and nice and clean hotel with swimming pool. Clean rooms and ok breakfast.

Contras: Bread wasn’t that fresh

Prós: fair value

Contras: aweful breakfast and in room food.

Contras: Breakfast wasn't great

Prós: Location and access to old quarters for visits of tourist attractions

Contras: Hotel staff were indifferent to customer comment and suggestions. Elevators were old and speakers of the elevator keep creating sshi! sound. I suggested different hotel staff at different point in time to fix the problem but no reaction followed. Hotels have year end parties in January, seasonal events in most of Hanoi hotel but Daewoo hotel events were extremely terrible as their event speakers were so loud and we could not take rest in the room up until 10:00PM. It used to be nice hotel but they failed to invest for maintenance; carpets were worn out too much and bathroom doors squeaking.

Prós: The staff

Contras: The price

Prós: Price, location, food service

Contras: Proximity to smaller convenient stores.

Prós: Good location, clean hotel.

Contras: I don't like the way reception keep money of Guests for deposit incase we break something.

Prós: One of the best Business hotel in Hanoi

Contras: nothing

Prós: Location

Contras: Lounge was very poor

Contras: Quite far from the center of the city

Contras: In case you are in a hurry, Hotel provide box to take your breakfast out

Prós: Nice and couteous staff, breakfast with a wide range of choice.

Contras: Nothing I didn't like.

Prós: Nothing

Contras: It's very old property. Ridiculous... Insulting Sheraton brand. No wifi in rooms.

Prós: Outstanding staff. Exquisite cuisine.

Prós: Great hospitality received from all staff and I lovely surprise of a room upgrade on arrival

Prós: Great hotel and service love to stay again.

Prós: The breakfast was outstanding

Contras: Nothing

Prós: Just loved the fact that after 4 days away we came back to another superb welcome and were welcomed by name, all 6 of us, like long lost friends.

Contras: Nothing

Prós: I loved the politeness, enthusiasm and out of the way helpfulness of the fantastic staff. We were made to feel so welcome. Rooms are a good size with a nice breakfast. Top floor rooms (7th floor) have interesting views.

Contras: Very little at all to fault

Prós: Great location, very friendly staff, lovely rooms. Would definitely recommend!

Contras: Not many options when you arrive on the late side of breakfast

Prós: helpful staff, cleanliness, good breakfast, free afternoon coffee

Contras: small storage space in cabinet

Prós: La Siesta Hotel Trendy has a very modern luxury feel that was peaceful and inspirational to my soul from the very beginning of my stay. My room was very elegant and extremely comfortable. The staff was very personable and honoring, and skillfully attentive to every need. The breakfast buffet and breakfast menu is outstanding, a very pleasant surprise. So very grateful for my deeply satisfying experience at La Siesta Hotel Trendy.

Prós: The staff was so incredible at this hotel, always asking us about how we were enjoying our stay. The beds were really comfortable, and the location was great for walking to many main tourist attractions in Hanoi. The breakfast had so many delicious options (eggs benedict! fresh squeezed juices! breakfast desserts!) and they have a cocktail bar in the basement that makes really delicious drinks.

Prós: This hotel has one of the best customer service. From arrival to departure they made sure I had everything I needed to make my holiday perfect. The room was very comfortable and clean. Location is excellent. Breakfast was amazing.

Prós: Atendimento excelente, limpeza impecável e ótima localização. Me surpreendeu!

Prós: The staff friendliness is beyond everything I have ever seen!

Contras: Nothing!!

Prós: Recently had another extraordinary experience at La Siesta Hotel Trendy. This has been my best hotel experience traveling throughout Southeast Asia the last two months. The hotel is modern and very elegant. My room was so peaceful, extremely comfortable with a great view of the Old Quarter of Hanoi. The staff was amazing, very caring and extremely capable to meet all my accommodation and traveling needs. The breakfast buffet couldn’t be better. I feel very blessed to have stayed at Hanoi La Siesta Hotel Trendy!

Prós: The location was very central and within walking distance of lots of the main attractions. Staff were wonderful and hotel very clean. Excellent restaurant.

Contras: I had 2 stays here, both at the same rate. My 1st was in a room without a window and 2nd time I had a window. The windowed room obviously was much nicer.

Prós: Good location, great beds, good breakfast. Excellent attention.

Prós: Brilliant location within easy walking distance of most attractions. Staff were fantastic and the hotel was very clean. The restaurant was also great.

Contras: I had 2 stays here, both at the same rate. My 1st was in a room without a window and 2nd time I had a window. The windowed room obviously was much nicer.