Hotéis em Frankfurt

Prós: Staff are great and accommodating.

Contras: Ordered a burger through room service, came cold, sent it back but quickly rectified by the staff and very apologetic.

Prós: Everything

Contras: Breakfast's price is a bit pricy

Prós: Quite and clean

Contras: Nothing

Prós: The hospitality was super and the rooms were very clean and neat I liked the complimentary view the crew and concierge were very helpful , the property located next to the malls everything I need was there,well done jumeirah Frankfurt group.

Prós: Spotlessly clean, quiet, staff extremely professional. Nothing against, will go back whenever in Frankfurt

Prós: Everything

Contras: None

Prós: The location

Contras: I wait for one hour to get my room

Prós: Great location for shopping or eating. Close to the river. Every thing in the room is amazing.

Contras: Nothing at all

Prós: Loved the property. Best location downtown with all the action, food, mall, and access. Staff was amazing. Must do the breakfast buffet. It’s unique. They have European and Arabic style breakfast. Custom teas, fresh seafood, assortment of cheeses, fruits, local honey combs, and Arabic style Shashouka, foule, eggs, eggplants. We ate breakfast for two hours.

Prós: Clean ,friendly staff , great location

Prós: The hotel is extremely nice, definitely on par with places like the Ritz Carlton. The staff are very friendly and accommodating, and they do a special rooftop sunrise that was an unexpected addition.

Contras: The only thing that was a bit odd was that the restrooms have only large floating glass doors which don't fully close or lock in any way, so... Let's just say you hear absolutely everything from the toilet in the entire room.

Prós: Great for honeymooners with the platinum honeymoon package.

Contras: N/A

Prós: The staff was very friendly at the reception

Contras: The menu in the restaurant was very limited for lunch and snacks.It should be more international

Prós: Excellent location and excellent service. Very thoughtful staff and helpful to every request.

Prós: Wonderful breakfast and very comfortable bed!

Contras: Service at reception on checkin was very slow and not warm and welcoming.

Prós: The staffs are very friendly and helpful. The decor is really amazing. Love the style so much. The location is nice, walking distance to most attractions. The restaurant in the hotel has great food, a bit pricy though.

Prós: Awesome + Dj playing good music on the roof

Prós: Friendly and helpful staff, luxurious interior, near to green part of the city I am very thankful to the hotel concierges for keeping my luggage for a week.

Contras: Nothing

Prós: All is excellent, spacious rooms, delicious breakfast, best location, friendly staff

Contras: None

Prós: Location

Prós: Staff, particularly Peter at the information desk, he is very friendly, helpful, someone with great personal skills

Contras: Room was warm and we couldn’t lower temperature down, but it was insignificant inconvenience

Prós: buffet

Contras: Takes almost 10 minutes to see a waiter and another 10 minutes to get a tea.

Prós: 1) luxurious. 2) Cleanliness. 3) friendly staff. 4) Very well people trained. 5) Gorgeous food at the bar. 6) Privacy.

Contras: 1) My room was located next to building stairs which cussed noise and lead me to inconvenient stay specially during the night! 2) Uncomfortable pillows and not soft! 3) Bad wall insulation between rooms, I heard my neighbors most the times! 4) Room door need to be tightened and adjusted to be fully closed!

Prós: The room was spacious, clean & a comfy bed. The bathroom was designed in very nice way. Overall experience was a pleasant one. I will definitely recommend Rocco Forte Hotels.

Contras: The TV was slightly complicated I wasn’t able to connect either my phone or laptop.

Prós: Friendly staff, excellent facilities.

Contras: Nothing!

Prós: It's a beautiful venue, the staff are friendly

Contras: Wifi is very slow unless you pay 20 euros per day

Prós: loved the food and the very friendly staff I really liked the hotel decor and the various seating areas

Contras: there was an off smell in my suite but wasn't that bad I got used to it

Prós: excellent breakfast and big room.

Contras: no bonus programm

Prós: Staying at Rocco Forte, was like coming back home! Great Ladies & Gentlemen, awesome rooms and good quality food!

Prós: its very amazing hotel

Contras: The breakfast poor, its not like 5 stars breakfast

Prós: Everything

Contras: Nothing

Contras: Overpriced food for rather medium quality

Prós: just perfect in every way.... Staff excellent

Contras: Front staff members are very pretentious. Not worth paying that much for this kind of value hotel.

Prós: The room was quiet and clean and we slept well.

Contras: ...They informed us proudly that there was no charge for the mini-bar, but the mini-bar did not contain any wine, just beer and fresh drinks. ...They had special cheap arrangments during the weekend which meant that it was so busy that we (paying the full price) had to wait for about 20 Minute before we could get a table in the restaurant for breakfast.

Prós: excellent customer service. special thanks to Matthias Eisner who on request recommended an authentic German restaurant and then went and downloaded the menu for our consideration.

Prós: The staff of reception is very nice and detailed.

Prós: Lovely room & very peaceful which was great when you've had a busy day at the Messe. Also staff were very attentive and nothing was too much trouble.

Prós: Location and hotel staff all fantastic

Contras: no coffee and tea facilities in the room

Prós: Clean, professional, good breakfast. What should be expect from a good hotel.

Contras: Good location for the Messe. But otherwise a very quiet neighborhood with not much going on.

Prós: Location, Cleanliness, Big room, amenities

Contras: Decor of the room was very dull. The carpet, colors used, etc made the room look very dull.

Prós: The hotel should consider bed and breakfast. Complementary kettle and some tea bags in the room and also there should be pressing iron in all the rooms for guess

Contras: No pressing iron in the room for iron No complementary tea bag and kettle for guess until you buy

Prós: Everything

Contras: Nothing

Prós: Personal service - great staff

Contras: Water pressure / shower

Prós: Nice staff and location, wide parking Unique hotel apartment

Contras: Not changing beds sheets for long time during your stay

Prós: Near skyline plaza mall

Contras: The A.C not good

Prós: loved everything about the room; spacious, bed was really comfortable, and super clean!

Contras: there was a loud noise from outside in the morning for quite a while which was the staff I believe but it did wake me up sooner than I had hoped.

Prós: Everything about was just great! The rooms were incredible in terms of both cleanliness and comfort, the facilities available were excellent (including a washer on every floor and the staff even provided me with pods). The location was wonderful.

Contras: Nothing.

Prós: - Very clean - Good location - Nice staff - Room size

Contras: - the AC wasn't cold . - Parking cost 19 euro a day .

Prós: clean modern well designed hotel, great bathroom with rain shower, great lighting, comfortable big bed, good natural light coming in

Contras: nothing

Prós: Breakfast was rather expensive, but lots of choices and all very tasty. I especially loved the little fridges in the lobby where you could grab a quick drink or bite to eat. Room was absolutely enormous and comfy.

Contras: I had to provide actual proof of payment before the lady at the check-out desk believed me when I said I had already paid for everything the night before. Shouldn't this be in their computer? The bathroom was not designed very well. Toilet paper hung out of reach for my wife, who isn't very tall and not very well on her feet. No siderail next to the toilet, which is surprising, considering there was more than enough space, and everything else was very well adjusted for handicapped people.

Prós: This is a new modern Hotel with Apartment accommodation that whilst not in our actual preferred city area we found was an excellent choice. Fast check-in, professional staff and the one bedroom apartment spacious and clean with a comfortable king bed and kitchen set-up. We requested a quietly placed room and that is exactly what we got on the highest floor, overlooking the conference centre to the back of the Hotel. It was whisper quiet so we considered ourselves most fortunate as major sub-way works are underway to the front of the Hotel. With double glazed windows we are unaware whether guests located to the front are disturbed but it is noisy in the street. There are a lot of restaurants and a major shopping centre within a few minutes walk which was a relief as we arrived to sweltering heat in Frankfurt.

Contras: Bar didn't open till 5pm. The first night we couldn't find anyone to speak with in the restaurant and appeared not to be opened and second night booked out entirely for a function. The Restaurant is run by a 2nd party and not the Hotel.

Prós: 15~20 mins to Bhf, near a shopping mall, good quality facilities, very convenient for self cooking. The room is spacious and cosy and quiet

Prós: Good location with clean facilities

Prós: Great room with great amenities for the price. Impressive!

Prós: It was exceedingly quiet.

Contras: My 2nd day down for breakfast did not list it as complimentary. I didn't like that kind of error. Easily fixed, but that shouldn't have happened. My first night I arrived late & needed to eat. Had to go the the Hilton Garden and got a salad which was stale. They wanted to argue about why the lettuce was brown. Settled for soup. Uncalled for.

Prós: Location In the airport, nice atmosphere, beautiful and comfortable.

Contras: Nothing

Prós: Very pleasant and friendly staff. The room was very clean and comfortable. Enjoyed our stay!

Contras: We had much difficulty finding our way to Terminal 2 and missed our flight.

Prós: The property is well designed with nicely equipped bathrooms and small but well done bedrooms. The breakfast was great. The overall facility has a great modern ambiance

Contras: There was no description of how to get to hotel from the airport. The hotel did not answer the phone to assist over the 35 minute period we tried to reach them. There was a hotel shuttle bus at the airport that did not designate which hotels it covered and had a mass of 100 plus people waiting. We enquired with those in line and learned they had been waiting in line over one hour. We eventually took at 12 euro cab ride to the hotel. We were "greeted" by the rudest hotel employee I have ever encountered. She told us the restaurant was closing in 6 minutes and when we tried to make it in time she smugly informed us that we would not make it with a smile. When we responded that we had been trying to reach the AIRPORT hotel from the airport for one hour and explained all the problems we encountered she advised that there was no such thing as a hotel shuttle and we should have just walked. When told we had no way of knowing how to get there and the hotel DID NOT ANSWER THE PHONE for Over 35 minutes she said well there were problems with the trains. No apology no kindness no help. In short we were treated with open hostility and contempt with no apology for the difficulties we experienced. I advise you to stay at the Sheraton. No amount of structural beauty can be overcome by treatment this poor. The reason you stay at an airport hotel in the first place is to avoid the hassle of getting too and from the hotel. The worst part was when I tried to call the fron desk the next day to explain what had happened they NEVER ANSWERED THE PHONE THE NEXT DAY either!

Prós: Location

Contras: The AC was not cold, and there was no hot water in the room

Prós: Location, rooms, cleanliness, restaurant

Contras: Reception staff lisa very rude. Not sure why reputed company like Hilton keep such staff, did not answer any question nicely. Seemed like forced to work there, acting like she was paying for our stay. No manners at all. Very poor and shameful behavior,

Prós: Proximity to airport Super clean facilities Nice accommodating staff Clean rooms

Contras: The fact that as a transit / business hotel, there was NO FREE WIFI. Even the closest public areas where there was supposed to WIFI access was difficult to find. This made our stay less than convenient. Hope this will be more clearly stated in the description. I dont think the hotel lobby (if this was referred to as a public area) even had wifi. Hotel lobby was also hot. Maybe some cooler airconditioning is ideal

Prós: Very modern and clean. Located within the airport terminal.

Contras: Signage on the roadways going too the location could be improved.

Contras: Softer bed and larger room

Prós: Very modern hotel with large room and top quality features. choice of restaurants. we chose the more upmarket restaurant for dinner. service was excellent and food and wine were very good. friendly staff. very modern well maintained facilities nothing untoward. this hotel location was excellent, very convenient as we arrived by train, right above train station. just be sure to leave enough time depending if you are flying out of terminal 2 to travel via shuttle to that terminal which is about 10 minutes away.

Contras: fully satisfied

Prós: For those who have a morning flight, this hotel is very conveniently located in FRA airport. It's a nice, clean hotel with very friendly staff who are more than willing to help out. The room is comfortable and has all that you would need for a short stay.

Contras: There was a bunch of trash in one of the cabinets, presumably left from the previous guests. The room is also a bit small if there are a couple of people in there sharing the space.

Prós: Excellent location and customer focus.

Contras: No

Prós: Very good location - right in front the lake.

Contras: No aircondition, just electric fan.

Prós: Perfect service in a perfect hotel environment

Contras: Nothing to criticize

Contras: 1 fat man who work only in the bar was so not culture and bad, all other people who they working in Steigenberger are amazing

Prós: The rooms are well appointed and the bathrooms excellent. Breakfast was very good and the level of courtesy and service was excellent.

Prós: We really liked the property. Location was very convenient to visit the main attractions.

Contras: The walk from the Hauptbanhof is a little sketchy at night, but it's an easy metro ride.

Prós: The beautiful building, the awesome breakfast and the great location

Contras: The $80 charge for early check in and the $ 100 per day incidental fees plus the AC was not very effective

Prós: Location is close to everything and walkable distance, staff is friendly

Prós: Great location. Good facilities.

Prós: Everything! Location,property,staff.

Prós: Great location. Great bed and linens

Contras: French restaurant was closed on Sunday. Bathroom cabinet and mirror frame had some damage due to humidity

Prós: Nothing

Contras: I did not like it because my sunglasses were stolen

Prós: Amazing hotel close to to the shopping area and the Romer. Rooms were were well furnished and the staff was excellent. I accidentally left my glasses at the hotel, and they even shipped them to another German hotel free of charge (the hotel offered to shipped to our house in the US, but we wa tee them so I er so they had no issue shipping the to our hotel in Rothenburg).

Contras: Everything. Great location, great staff and nice rooms. Highly recommend.

Prós: Good location if you are visiting Frankfurt Messe. Restaurants and shops in the area and in the Skyline Plaza Mall.

Prós: The location

Contras: They kept on canceling the reservation although i called and said i was on the way it was really bad experience they need to work on how to contact the guest in a better way they were very rude it was my second time staying there but definitely it was the last

Prós: Air condition.

Contras: Kitchen is too small to cook.

Prós: Coffee at the lobby ;-)

Contras: Nothing at all. Excellent price-quality. Very helpful and friendly staff.

Prós: It's close proximity to the mall, its right across the street. I enjoy the cleanliness and the simplicity of the rooms. It's a short 15 min drive to the airport which is awesome.

Contras: The staff are not always very welcoming, hardly make eye contact nor do they greet you, parking is a bit difficult prior to checking in. I can never figure out where their parking is.

Prós: Location near to mall

Contras: The staff were not good and they charge me for extra room because they said my room fit for 2 not for 3 when I took the rooms I found that it fit 3 persons but the didn’t refund my money for the extra room

Prós: Location is convenient. Apartment sizes of rooms very good related to price - which was excellent value for money given quality.

Contras: Breakfast - pretty average/ didnt bother.

Prós: Location + AC + microwave + Minibar + bathroom design

Contras: Parking is not described clearly in the booking page it took me a while to know where is the parking + constructions in front of the hotel from morning to day end and that beeb beeb beeb sound keep hitting your head all the way until they stop working .

Prós: Elegance & coziness of the room Professionalism of staff Excellent location Cleanliness of facilities

Contras: A bit pricey

Prós: The rooms were spacious and laid out like an apt. Great place to stay if you are looking for a long term location.

Contras: There were still cleaning supplies in our room and the check in process was a little lengthy.

Prós: The room was very nice, and the kitchen was a nice touch. The room was clean and the bed comfy.

Contras: It's a bit of a walk from the train station or to anything in the city center.

Prós: It is in a good location,very clean,good service,friendly staffs,100% security

Contras: I didn’t found any things i dislike

Prós: Very cooperative staff and nice room with required equipments for family

Prós: Very nice hotel!! Clean, comfortable room, big bathroom, great design. We loved it!

Prós: Clean, modern, great mattresses

Contras: Breakfast not included

Contras: Internet was so bad

Prós: Beds are very comfortable and location very good beside skyline plaza mall and the staff were excellent

Prós: Great location , nice staff , very clean , friendly atmosphere .

Contras: No mini bar .

Contras: You can’t control the A/C. It’s fixed @ 23 c

Prós: the hotel was great at almost everything. the facilities exceeds my expectation they have everything you need. the staff was great, friendly and professional. the rooms is large great for families with kids.

Contras: There was no free parking spot near the hotel just a a paid parking in the hotel.

Prós: The tidiness and the service

Contras: Nothing

Prós: Nothing .

Contras: I did the booking from more than 2 weeks , And made the payment trow my friend credit card , At check in time the staff refuse to continue the check in procedures if I don't provide my friend credit card !!!!!! How !!! He is not traveling with me !!! Why the hotel staff did not ask before by sending an email about that !!! So at that time my friend will send you an authorization letter and a copy of the credit card and his id . It was very embarrassing situation and Really very bad experience and not professional job !

Prós: Stylish, clean, friendly staff.

Contras: I booked room online with a selection of breakfast included. But it turned out to a room without breakfast after booking finished. I then had to pay much more for the breakfast if I wanted it.

Prós: The staff is fantastic, courteous, informative and overall knowledge is incredible. Rooms are a perfect size and very clean, and everything worked well. With only 64 rooms, breakfast was not crowded and was very comfortable. The choices at breakfast were fantastic.

Contras: The price at Ambiente is too high.

Prós: Staff was very friendly. The hotel was located close to public transportation and just across the street from a nice mall. Our room was comfortable. We felt safe walking in the area at night.

Prós: Breakfast was super.

Contras: Nothing at all.

Prós: Everything is perfect. Air conditioner, tea pot, TV…perfect

Contras: A little bit far from Frankfurt station. About 15-20 min walk. Breakfast is quite expensive, so I didn't order.

Prós: Breakfast was great and staff were very helpful and pleasant.

Contras: The washroom had a musty odor.

Prós: The bed has perfect firmness. Everything is clean and nice. Breakfast has a lot options and very delicious.

Contras: It’s about 10min walk from Frankfurt hbf, not very convenient with a rolling luggage

Prós: It was great to stay in this place, during my trip to Europe I stayed in lots of hotels but this was the only one I liked more for the amount I paid.

Prós: Cleanness. Room size. Breakfast.

Contras: No parking at Hotel and quite expensive one nearby - 32 Euro per 24 hours

Prós: I liked the location and overall hotel premises. Great breakfast.

Contras: Parking place - there are only few places to park so I needed to use different parking place at hotel next to this one.

Prós: Our lifestyle suite was just what we needed

Contras: A little out of the way

Prós: The room is modern, clean and quiet.

Contras: The toilet is separated in a very small bathroom and the only source of water located outside. There is no kettle in the room . The Internet was really very slow. The hotel isn’t directly located near the center however it is not so much far away, it’s like 7 mins walking to the next train station and about 20 mins walking to reach Zeil or Altstadt. I was just informed while checking in that I have to check out before 08:00 o’clock because of security purposes to evacuate a bomb from the second world war.

Prós: Clean rooms, free mini-bar in the room, facility was recently completely renovated, it’s cheap and worth it.

Contras: The only negative side is that the area around the hotel is not very good, there are not many restaurants ( it is not a dangerous zone though, it’s just there is much to do at night )

Prós: The bed was awesome .... HUGE bed, perfect mattress, not too hard not too soft, slept very good. The mini bar which was inclusive was a nice surprise.

Prós: Facilities were nice and room was very spacious. Used the gym while there which had a lot of equipment. Right above a supermarket which was convenient and close to cute coffee shops, etc.

Contras: A little far from the touristy attractions if that's what you're there for - about a 20+ min walk. Parking is expensive in the garage below the hotel.

Prós: The hotel is very modern and nicely decorated. It’s close to the S-Bahn station which takes you to the center and central station in 15-20 mins. Complimentary drinks in the mini bar. Very clean.

Contras: There was a planned evacuation on Sunday morning due to operations around a bomb in the area - this meant having to be out from 8AM to 6PM for the whole day, not ideal on a Sunday. This wasn’t mentioned at all at the moment of booking, nor where we offered a discount or a complimentary gift. Overall price is too high for a hotel not located in the center and considering the circumstances.

Prós: Clean, nicely decorated, spacious, functional.

Contras: Check in and out took too long.

Prós: It looks stylish, with good facilities. You can walk to the main river in just a few minutes.

Contras: Nothing

Prós: The hotel was only about 6 weeks old when my husband and I stayed there. The rooms were lovely. Everything was very clean, the staff was very pleasant, and the workout facilities were simple but effective.

Prós: The hotel was clean and very modern.

Contras: The staff wasn’t able to assist with the public transportation in the city as well as I had hoped. I also felt like the property charged too much for items related to room service and breakfast.

Prós: Sauna

Contras: A bit dirty floor in toilet

Prós: Spacious rooms, clean well taken care of facilities, diverse breakfast, friendly personnel, free shuttle to and from the airport!

Contras: Nothing

Prós: Very handy to/from the airport. Great transit hotel.

Contras: Nothing

Prós: Very close to the Airport Shuttle bus from and to the airport

Prós: great hotel for transiting through frankfurt. super convenient. wld defn stay here again next time im transiting. good food option on site and near cool woody area for an outdoor run.

Contras: nothing

Prós: Clean enough

Contras: The junior suite do not have enough lights, the 2 ceiling spotlights are jarringly pointing directly at you, very uncomfortable for our eyes, we can't wait to leave. One new concierge who is not local gave vague information and bad directions, he wasn't rude but not helpful.

Prós: good location near the airport(free airport shuttle), late checkout policy for executive rooms

Contras: nothing in particular.

Prós: Good location Friendly staff

Contras: Nothing

Prós: Gave us an unexpected upgrade on rooms! The view, bed and room service was amazing! My son loved the pool and keeps wanting to go back to the hotel again. Excellent place and even though it was right next to the airport, you couldn’t hear airplane

Contras: Wish there was early check in or free parking. The parking is 20 euro each time, but it is close.

Prós: The third time I've stayed there. I don't go anywhere else. The breakfast is pricey but worth it.

Contras: There is nothing really around the hotel.

Prós: The rooms were comfortable and the staff was excellent. The rooms in the executive tower are nice, but oddly modern- with an unusually pointless lounge chair. Access to the airport is very good, and the historic restaurant owned by the hotel is very much worth a visit.

Contras: Some of the executive room furniture, and the smaller elevators in the older hotel tower.

Prós: Location a bit remote from shopping, but a shuttle was available back to the train station where shopping was available. They have a Wellness Center on 9th floor with awesome massage therapist (Grace) and a pool/sauna. Clean, modern rooms. Free shuttle service.

Prós: Room is amazing application of everything you need in a small room. very comfortable facilities

Contras: Be nice if there was cheaper option for breakfast for those who are not big breakfast eaters particularly as there are not any eating options around - room was a little hot but that could have been leftover from the heatwave

Prós: the location was great, only 10 minutes from the Hauptbanhof and close to two Ubahn stations. the Altstadt was only a 20 minute walk or about 10 minutes by ubahn. The staff were very friendly and polite and efficient at both check in and check out times. the underground car park was convenient and secure. The breakfast was fresh and a good choice of items.

Contras: Parking was expensive, but it is in the middle of Frankfurt.

Prós: Very good location with all facilities

Contras: The limited space for a family

Contras: Not allowed 30 minute later check out

Prós: Good location, nice staff, tasty breakfast

Prós: Accessible from HBF and close to business.

Contras: All costs should be in quotes provided not added on at check in

Prós: the breakfast is very good. loctation is good and easy to access all the place.

Prós: Average breakfast, location is very nice and close to all local spots

Contras: very low staffing in the restaurant, long waiting time

Prós: Clean Quiet

Contras: No luggage handling service Executive room is very small

Prós: The staff and the hotel is flawless except the neighborhood.

Contras: The neighborhood is no good to stay with family. Tens of brothels and junkies around.

Prós: We stayed for 2 nights only so unable to enjoy the hotel much but overall was a good stay. Location was great as bus stop was less than 10 mins walk. Romerberg was just 6-7 stops away. Check in was a bliss by friendly & helpful staff. Airport is less than 30 mins ride by taxi and train station is only 15 mins away.

Contras: The room lighting is really dark for us. Understand that its the hotel concept but just that we are not used to it.

Prós: Loved the scenery and decor.

Prós: Love the style. Very friendly staff at check-in , check-out and at the bar!

Contras: Nothing to say here. An awesome hotel!

Prós: Very modern comfy and clean. Staff are awesome and very friendly. Forgot my iPad in the room on check out and the staff found it and kept it safe for me!

Prós: The breakfast was amazing the environmentally friendly bathroom products are great, room decoration really innovative, staff excellent

Contras: The booking system was a bit inconvenient. I booked early and paid in advance but then needed to change from 2 nights to just 1. I didnt expect a refund because I knew the terms and conditions but didnt expect to be charged and early fee when we arrived off an early morning flight.

Prós: Nothing

Prós: All according to top professional standards

Contras: -

Prós: Great little boutique hotel, staff were very friendly indeed

Contras: Nothing

Prós: The design of the hotel and simplicity.

Contras: The breakfast and food options are asking...need to improve.

Prós: Perfect hotel, super friendly staff, nice interior and very generous amenities

Prós: Individuality of the rooms, their style, the comfort

Prós: Amazing breakfast buffet

Contras: The DJ

Prós: Comfort

Contras: Small bed

Prós: Hotel was extremely difficult to locate. Room could easily have been more centrally located within the somewhat empty hotel.

Contras: Better directions to hotel from trains

Prós: Everything! Have been many times already and coming back early September in transit. Perfect to unwind before a long flight!

Contras: The Breakfast at 25 euros which I found way too expensive, so had coffee downstairs !

Prós: Everything perfect

Contras: Late check in..

Prós: Location and ability for late checkout to accommodate our flight plans.

Contras: An error was made on our hotel bill since someone charged a dinner meal on our room. My wife and I told the hotel staff at checkout about this error. We are presently resolving this item.

Prós: Staff was very kind. The room was very clean and very comfortable. The location was perfect. Starbucks and restaurants, but also shops were close by.

Contras: The hotel is actually sound proof, but at late hours we sometimes heard a loud door that has been smashed and we couldn’t figure it out where it came from. But all in all it has been a great time staying at the Hilton!

Prós: excellent location. new building.

Contras: refrigerator is not strong to be cold enough.

Contras: Signage at the airport was very poor. Had a difficult time trying to find the hotel. Once we got there, we found the hotel was ok.

Prós: Friendly and helpful staffs. The building is clean. My room is clean. Bed sheets, towels, bathroom, everything is clean.

Prós: they even prepare hard cushions for us as I asked online

Contras: breakfast is too expensive. I dont find space for the second large suitcase to open.

Prós: Easy to find - so close to beautiful airport station and the airport- a welcome destination after a horrible day on the trains(heatwave, trains cancelled and overcrowded). Small but comfortable room WITH a bath which is always welcome.

Contras: I would have liked a bath robe and a bit of a minibar . Room service ceased at 11.00 just as we were checking in.

Prós: I needed a hotel near the airport and I was able to walk to my room from the airport and vice versa. The train station is also right there.

Prós: Close to the city centre Clean

Contras: The AC wasn't working very well. It was hot that i made my kids sleep in their undies. The AC would only be 3 temperatures lower than outside/ it was written on the button.

Prós: . Location is good and in general the hotel is nice

Contras: The girl doing check in was quite rude. I was with my business partner who was waiting for me to check in and she asked if we were together in the room. First of all how can she ask something like that when there was a booking made only on my name for a single bed. Then we nicely answered that we were business partners so i was alone and her answer was ok I don't care.(word by word) What kind of a reception employee can permit to talk like that with the clients? In the room coffee machine was not working and the cups where not clean. I hd to was them myself

Prós: Localization

Contras: They were on refurbishment and by consequence there was a lot of noise

Prós: Nice clean rooms. Close to city center.

Contras: The Hotel do not have their own parking...

Prós: 1- The location is fantastic at Citycenter 2- The room is clean. N.i

Contras: 2-I did not like the staff they were though . 2- The WIFI is poor. 3- The Air condition is hot .

Contras: All perfect. I will come again

Prós: Location

Contras: Nothing

Prós: NH collection is my first choice in Frankfurt I booked this hotel 3 time before because of location facilities, cleaness, friendly reception staff

Contras: Nothing

Prós: Location

Contras: We arrived earlier than the check in time. Managed to store our luggage and went down town to explore. Staff weren’t willing to give us the room earlier than the check in time. They weren’t friendly and not helpful at all. Sometimes all you need is just the feeling that the staff are trying to help you as an appreciation for choosing their hotel. No option for double bed. They stick two twin beds together which is annoying. No water offered as compliments. You have to buy.

Prós: The hotel is located close to many attraction sites

Contras: Loading and uploading the luggage due limited parking spots