Hotéis em Estocolmo

The good service and great rooms They were doing renovation work, and could improve information about the noise that it causes in the rooms

the lobby bar with life music the rooms and the surroundings are very old

room is small

Location and friendly staff Bathroom quite small; door could not close

Clean and nice staff. The majority of my issues were with the cleaning staff at the hotel. Several times we had to ask for them to bring us soap as they did not replenish the toiletry items we had used each day. Also, we had to call them to clean our toilet bowl after they had done the room already because it was clearly not cleaned as part of their regular cleaning. Pretty gross. Robes were not replaced when the worn ones were taken to be cleaned. Extra towels were brought to the room upon request but then cleaning staff did not replace used towels with same number of towels, so we had to keep calling for more. Really bizarre. In terms of the free wi-fi in the lobby, it was extremely slow when many people were down in the lobby using it. Lastly, I know there was a heat wave happening when we were there but the room would just not get cool enough, very hard to sleep dripping in sweat. Also - a bar that closes at 12:30 or 1? really odd. The concierge. Ok, first day he sent us to a restaurant that was closed. Then we told him we were headed for the Icebar one night and he did not mention at all that we needed a reservation. Very poor.

The staff were always very friendly.

The location of this hotel is ideal if you want to get most out of your Stockholm trip. Most of the places to see are within the walk distance. The Parking is quite expensive. However it is possible to park the outside the hotel for less. My advice is not to bring the car to Stockholm.

The location is good, the breakfast excellent and it was clean The staff in the reception was slow

Location, size of room, friendly personnel No shampoo or other toilet accessories you would expect in a 4 star hotel

Location - close to city

All the employees responded efficiently and courteously to our requests. 1. The bed was too hard,which gave problems for my wife who has a sensitive back. We got from the hotel staff a soft overlay which fixed the problem,but the beds could be improved by effective springs below the mattress. There is currently just a solid board--not up to the standard of the rest of this hotel. 2. The shower area was very small,and with the Swedish system of one side completely open,water goes everywhere.

Nice rooms and friendly staff. Location was decent, particularly for the price. There was morning construction which was very noisy.

The bar and lobby area a lot of of people there all the time so it felt alive the first impression is that it need some renovation all over and i do not like the dirty carpets

Good location for my goals for the trip to Stockholm Refurbing going on.

The view to the park from the room with all glass wall. Very comfortable bed, quiet in the room despite the size of the hotel. The spa is also great, stunning views The hotel is too big for my taste, it feels like being at an airport during a rush hour in the lobby and especially in breakfast time

The room and the location. The hotel is beautiful but the price comparing with what you have it's shameless. I stayed two days whitout soaps and shampos and the breakfast was too busy with a huge queue.

Very friendly staff that took all the time needed to explain our questions on whereabouts in Stockholm, benchmark behaviour! Cabinet for storing your clothes & bathroom were a bit on the small side for a 4-star hotel.

We loved the design, location and the breakfast buffet Nothing special

location and breakfast not a 4 star hotel by standard

Reception staff is good. Restaurant staff is not trained.

The free WIFI I was dissapointed with the hotel on a number of fronts. I had stayed in the hotel while on business in Stockholm and had particularly chosen a hotel with a gym. On arrival i found the Gym was not in operation due to the fact it was used for an event??? - Most likely as this was a new hotel the Gym wasnt ready. The staff at front office did their best to handle and luckily there was a gym down the road which they arranged. For room service i was dismayed to find they charge GBP7.50 to deliver to your room from the restaurant downstairs, the food however was ok. In relation to the comfort of the rooms the mattresses were very thin. Breakfast was a car crash - food was good organisation and presentation of food & table service was a disaster!