Hotéis em Estocolmo

Great breakfast and great staff.

Room was not comfortable for two people. There is a lack of storage. We enjoyed the hotel but we would not want to stay at this hotel for several days.

Location

Slippery floor

The location was excellent and its breakfast.

Since it was freezing and there was a lot of snow, I used the parking facility. They charged 390SEK and the parking was outside!! The car was covered with ice and I could not open the trunk! I found it not to be correct to charge 390SEK without telling that the parking is outside.

The hotel was in a very central location. The room althougt not very big it was really nice and very clean. Breakfast was a bit expensive but was nice after all. Definatelly value for money.

Amazing design, great location, luxurious. Breakfast was very good

arrogant reception

Traveling solo I was looking for a bargain knowing most of y time would be spent touring. I got a bargain, but you get what you pay for. The room was fine, but was in the basement. Every time a nearby door closed, it slammed and was distinctly audible. The walls overall are paper thin, don't expect to have a private conversation. Breakfast was included and was more than satisfactory. The staff is also very nice and helpful. I think this is a great hotel if you're not traveling on a budget. From what I've seen the rooms in "first class" upstairs look lovely.

perfect location

no window room is a bit small, and much noise comes from the nearby stuff doors

They were doing construction on the lower floors, so they upgraded us for free to a junior suite because my dad is older and likes to rest during the day and couldn't with all the noise. Receptive employees. Breakfast was good. Room was very nice.

Breakfast was supposed to be included, although every morning, the person who lets you into breakfast would tell us we had to pay extra. I would say every morning that no we already cleared this up, breakfast was included and they would look again and say "oh yes, you're right". then we we checked out they told us we had incurred fees for having breakfast every morning and we had to again show them that breakfast was included. We stayed for 4 nights. Also, the location is goo but not great. about a 10 minute drive from everything we wanted to do.

The room was extremely clean, with great storage space. The staff were incredible and always offered help and advice, going above and beyond required in order to help us. The breakfast served was great too.

Great location very good breakfast right next to train station very helpful staff

Loud outside so if sensitive to that noise from train and cars either get inside view of courtyard or keep windows closed

Clean and nice staff.

The majority of my issues were with the cleaning staff at the hotel. Several times we had to ask for them to bring us soap as they did not replenish the toiletry items we had used each day. Also, we had to call them to clean our toilet bowl after they had done the room already because it was clearly not cleaned as part of their regular cleaning. Pretty gross. Robes were not replaced when the worn ones were taken to be cleaned. Extra towels were brought to the room upon request but then cleaning staff did not replace used towels with same number of towels, so we had to keep calling for more. Really bizarre. In terms of the free wi-fi in the lobby, it was extremely slow when many people were down in the lobby using it. Lastly, I know there was a heat wave happening when we were there but the room would just not get cool enough, very hard to sleep dripping in sweat. Also - a bar that closes at 12:30 or 1? really odd. The concierge. Ok, first day he sent us to a restaurant that was closed. Then we told him we were headed for the Icebar one night and he did not mention at all that we needed a reservation. Very poor.

The location of this hotel is great. The room we had was very unique and had a chandelier in it. It is right in the middle of all the nightlife.

They seemed to be understaffed upon check-in as the receptionist had to bring up our bedding. The bathroom was small.

Front desk staff: saw how exhausted I was when I arrived at check in and selected a quieter room for me, and were very helpful regarding leaving my luggage.

I was surprised late at night when a gentleman was able to open my door with his key card. This gave both of us a fright.

I loved the location, so quiet but still a short walk to the city tourist spots. I loved staying in a a design / modern hotel but it retained its old style too. We got great recommendations and directions to eat out at night from the reception staff. We got good friendly service in the restaurant for breakfast and one dinner. And the breakfast was great!

Bathroom door wouldn't open and close properly. Rooms were very hot and in the morning when we opened windows they'd slam shut in the wind.

Staff were exceptionally friendly and helpful. Location was convenient to the Old town but yet was a great peaceful escape after a day in the city.

Nothing we did not like

Beautiful hotel with lots of original touches. Beautifully decorated and designed.

The welcome in the reception and the housecleaner.

small room, the personal in the restaurant wasn´t that nice.

Internet access in rooms is poor

Cofe machine, 24H available free juice

Hotel reservd my money after online reservation. After I arrived to the hotel I pay again. But old reservation is still active. I should wait of my money 30 days. I found it terrible and never recommend it to my friends

Everything was ok except a bad smell in the bathroom which was of course very unpleasant.

Good position to visit Stockholm and rates just a bit under the average of the town.

Rooms are small (but clean). The breakfast room and the reception are in another building and there is no direct access from garage to the rooms.

Nice and helpful staff

Bang and Olufsson equipment not in all rooms

location, nice rooms

no free internet (even in the lobby) is not from this time

Refurbished, very good quality. Staff is efficient.

Maybe AC was not easy to setup. But was not a real problem

Was very!! Cold in the room (absolutely no heating, but big windows), there was no mini-bar, no room-service. Poor breakfast (because they do not have a restaurant inside). Far from the city center. 2 Star maximum. Booked for 4 nights but moved to Lydmar Hotel next morning.

Location is excellent. Design in common areas is nice.

- I found staff a bit slow and unengaged. It took them forever to find my booking and I think they could have managed the process better. They should get some training in service approach in general - The cafe/bar/restaurant closes at 9:30pm after which you can only get something to snack on in vending machines. - No wifi in fitness room

the location is the best place in the city, also the service is very good

no

The hotel was lovely. The room was huge and the bathroom had a rain shower and huge jetted tub. Cannot wait to go back!

Beautiful, quaint hotel. Lovely staff and nice cocktail lounge. The room is small but has everything you need including decent minibar. It is easy to walk to Gamla Stan, Skansen or the Vasa. I would definitely stay again

A little hard to get luggage upstairs. Breakfast gets crowded but the quality is excellent.

Bathroom small

There is a Flygsbussarna bus stop just 30 meters from the hotel, making travel to and from the airport super convenient. The breakfast buffet offers an excellent selection, and everything was very tasty, including the coffee. The hotel staff are very attentive. There is a charming little English-style pub annexed to the hotel, and the food and drink there are first-rate and reasonably priced.

Even though the hotel is very clean, the décor looks run-down and antiquated. The "single superior" room is quite small, and mine smelled of leaking gas from the radiator heater. The hotel is rather far from the city hub, but there are some hip little nooks and crannies in the surrounding districts. You just need to be adventurous enough to explore the area by foot.

Great value for money considering you are just 10 mins walk from the old town. the room was spacious and warm and the bathroom great with heated stones on the floor.at the reception the girls were extremely helpful and all really beautiful.you don't have your own kettle in the room,however coffee and teas are availble at any time at the reception.we slept very well at night, no noise at all.we would definetely go back there again.

the breakfast was a bit limited, however the quality of the food was excellent.

the hotel was excellent, staff were helpful and friendly, room spacious and comfortable and all facilities were top class.

Just a minor point, although the breakfast was fine a little more variety would have made it even better.

What a spread for breakfast! The rooms are very small, but the breakfast is amazing. Would recommend, especially for value! Very clean and staff is very friendly and helpful!!!

Room a bit small and no lip on shower so water everywhere for shower, but found this in many Scandinavian hotels.

Patio Great location Staff

Very "cozy"

Clean, central location, good services from check in to check out, internet services available at all times

Nice, bright clean hotel. Good value by Swedish rates and very pleasant for a short break. Breakfast room over looks the roof tops and was candle lit which was lovely and there was a good choice of food.

Location

You can hear the people on neighboring rooms

Location, polite staff

Definitely not a five star hotel - have not been renovated for some time, rooms cosy

Be very careful when booking. Some rooms have to window and are so small as to be unusable. Perhaps other rooms are fine, but the windowless ones are truly unacceptable.

Location! Right off the Arlanda express.

Price is a little high.

Location

Double grazing would be good for the front facing windows as there were some noisey late night bars on the main street

the location

Rooms far too small (single room) - even rooms with windows seem like a prison cell (view on a concrete patio, no possibility to open windows, only neonlight in room (even for bedlamp), shower placed too high so water is cold when it finally reaches you, poor materials in general. This hotel not worth 4 stars at all - next time I will select another hotel, despite of the good location.

Very neat and cozy. The style is something special: lots of curiosity items, antique furniture, good books. Obviously this hotel is run with love and care.

Location on the first place, historical, "lobby" and the breakfast.

Extremely small room. 2m x 2,2m plus 2m x 0,9m (bath)

Very pleasant and helpfull staff.The Junior suite was very nice.

location

The room was in the lobby, about 95degrees in temperature and had a window at street level so the window could not be left open. The street was a pedestrian street filled with people out for a party. It was loud. I booked myself another hotel. I would never stay here unless you can sleep through anything.

Room location, temperature of room, unfriendly staff, noisr

the breakfast was outstanding.

My room was very clean and it is well appreciated.

I think it is not a four stars hotel, no iron in the room, no kettle with tea/coffee in the room and the restaurant menu is very poor (no pasta, not healthy).

Fantastic breakfast!

Nice hotel in a quiet district of Stockholm with range of attractions nearby as small shops, cafes and bars, silent streets and "tunnelbana" in a few steps from a hotel door.

Window of my room was in front of another building and in the evenings you'd better to close curtains, also small pedestrian walk just below the window:) but if you sleep well... doesn't matter!

The private sauna

The room was Small

The breakfast was amazing! Salmon, veggies, many kinds of meats, eggs, cereals, and fresh breads

The wifi didn't work in my room (top floor) so I accessed from the lobby instead

Location in city center is very convenient

Small room