The whole experience was not good. First day I found the mini bar snacks as if it had little visitors, mice. I was not informed of any tour visit. One of the front desk was not pleasant at all. The last night of my stay there was aa loud party in the room next to me and also when I left I was being charge for many things I did not understand...overall a very bad experience
Pretty decent hotel. Location isn't the greatest. It's off the highway and if they give you a room that faces the highway (as I had), it's likely that you have to deal with a whole lot of traffic noise, especially on a Friday night.
Nicely run business class value hotel. Our suite included kitchen, living room with desk and table for eating in. Makes extended stays more comfortable. Breakfast was included and had plenty of variety including eggs cooked to order. Internet was good most of the time but when groups were in the hotel for meetings, noticed a significant drop off in velocity. Location on busy Autopista Norte is easy to find, but traffic is heavily congested in front of hotel. If you are sensitive to noise, take a room backside. The bed mattress was very hard...so if you like softer beds, this is not the place. Also the bath towels are thin and rough. If I owned this hotel, I would replace the matresses and towels... would give this hotel a full 5 star rating.
Not too close to city center but neighborhood very nice and safe
All the comforts of home
The rooms Not well maintained. Seems like its best days have passed
Overall my stay in the hotel was really good. The service was very amicable, and the staff was very willing when it came to service. Beds were really stiff!! And walls very thin, you can here your neighbor snoring!! or party!!!!
Great location, OK service, OK breakfast My room smelled like smoke the first night, there was only 1 towel in my room, sink was clogged with some type of dirt and when I asked to get it fixed, no one came up, I ended up fixing it myself.
Great location, half block off of Park 93. Also close (8 blocks) to Zona T. Nice, new, internet in the rooms. Great place to stay if you have children, playground in Park 93.
Great location, great rooms. Right at parc 93 and eight block walk to zona T. Taxi's always seem to have a problem finding it so always have the exact address with you. It seems to be a bit pricy at times, if you can get it at a good price I recommend staying here.
Great location with dozens of restaurants and bars right in walking distance and very very safe area
Hotel is clean, well kept in a good locaion and the staff is helpful. Beds were very unconfortable, the noise of barking dogs in the neighborhood, the voices of the employees talking laud so early in the morning (6 AM) and the lack of dark drapes in the room made for a very unconfortable and restless stay.
The hotel has a very distinctive European feel but the rooms are tiny and the hotel offers simply a bed to sleep in. The restaurant was expensive and terrible. As an American we are used to getting much more for our money than a place like this offers. The beds were very comfortable and the staff was very young and eager to practice their English. They made up for the lack of amenities. The Hotel is within walking distance of the Zona Rosa a very safe night life area.
The SPA -- very relaxing There were no one minding the business center -- had to go bother the front desk to print out broading pass
Located 1 block from Plaza de Bolivar in Candeleria; very good breakfast, room small but great shower and comfortable bed; excellent on-site Restaurant for dinner. Lots of stairs (1/2 flight from main floors to rooms), area is essentially dead at night - restaurants within walking distance nonexistent.
Great location for night life especially if you are in your 20's or early 30's very inexperienced staff. Walking distance to good shopping and restaurants. Rooms too dark.
room design price. WiFi
Location is accessible to several main highways. Front Desk service standards vary greatly based on the person assisting. Consistency of good service delivery is definitely an issue in the reception.
breakfast Maids. Before they finish knocking at the door they are already standing in your room.
Very good hotel
The breckfast The taxis car are very old
Service/Aptitude provided by Hotel staff
It is a super nice hotel, beautiful room, clean, the staff is amazing, very nice bathroom, and everything works perfectly. Great breakfast. Highly recommended I liked everything about this Hotel.
The rooms are confortable, big and nice..The breakfast was excellent. They supposed to have a swimming pool.. it was closed for renovation they said
Professional personnel. Nice room. The swimmingpool etc. was under construction. This was not announced before !!!!
I will never buy from you again hotel, lack of understanding and sensitivity to the customer, two out of the three I ordered I had to cancel and had to stay another day, instead of moving the date requested an additional fee, the hotel however did so with understanding and free The hotel understand and u guys not, i never get hotels from kayak again.
Excellent room in Executive Floor with butler, breakfast, computers, happy hour and clean sheets every day! Outstanding breakfast buffet with local delicacies. None.
Its very fancy and comfortable. it took them 5 hours to bring me an iron board
The location of the hotel is good. closed to supermarket, a mall and some restaurants I booked a junior suite for two, at a price of 125$ a night plus tax. When I arrived I was told the price is now 135$ and they try to give me a regular room. I told them I have a contract with booking.com. Only after I showed them the copy I got what I paid for. I think they had a copy of it but tried to get more money of me since I was an easy prey tourist. Be ware.
Confort, breakfast, cleaness of room, friedly staff
I liked the bathroom, the room was big, the breakfast was ok, And the housekeeping was so good.
Nice staff, clean big rooms, good room service. Taxis always in front of the hotel. Gym is too small
Clean hotel, safe location, a $4 taxi ride to T zone and Park 93. Excellent value for the money. Water temperature and pressure was highly erratic.
Incredible room, balcony, 2 bathrooms, fireplace, Jacuzzi, kitchen, breakfast included....all for about $----/night!? Friendly and helpful staff. Just a great experience in Bogota.
Nice small Hotel in a good location The room was too small
The hotel is very luxury an confortable, restaurant French style very good, in front at the side exit is locate a walkway like a forest very nice for excersise at morning... , the staff excellent, was a very good choice N/A
Great Room, Friendly Staff, Good Breakfast Noisy Main Street if You stay in a room facing the main avenue
Our stay was fantastic. The room the was beautiful, the staff was incredibly friendly and helpful, and the breakfast delicious. I would recommend this hotel to friends and family.
The staff was very responsive, helpfull and friendly. The hotel did construction work on saturday morning.
Excellent service, staff very attentive, excellent breakfasts, very clean. Loved to swim in their rooftop pool looking at the mountains.
Room design No fitness in the hotel and very poor the one outsourced< no privacy at breakfast and in swimming pool due to events
Location and comfort Wi fi was sketchy inside my room, corner top floor.
Great supportive staff and location. Definitely worth the money. Rooms a bit cold but the staff got me a heater right away.
Very nice rooms, awesome pool on the top floor. Great breakfast and nice service by most staff, actually 95% of them. However, one big thing stuck out was the service at night. We have met locals around town the week before and we were not allowed to bring them in at night. Even thought,, the same locals were with us in our room during the day. The hotel staff claimed that it is a security risk and that it is not allowed for them to enter our rooms (unless they pay 60000 COP which is rediculous since they were going to be in our room for maybe another 20 minutes). The people we know were obviously not planning on staying that night with us nor were they prostitutes as they were thought off by the staff (in fact, they were two attorneys). The receptionist did not explaim himself clearly and was not very friendly. We met the manager the following day and explained ourselves and the situation which was conveyed to him by the night manager. He said that it was Colombian Law not to allow any visitors inside the hotels and that he was not aware that the people we met were with us in our rooms during the afternoon. He said at any time they were not allowed without paying and that the receptionist should have explained that. As far as the locals go, they felt very disrespected for being treated in a suspicious and rude way. I feel that the night staff was not friendly nor respectful and for that reason it is rated only 3 star. Such a shame for a nice hotel.
Amazing! Design, staff, comfort, convienece... one of the best hotels we have stayed at in the world!
- Location is good. - Clean - Consistent "Hilton" atmosphere - I called front desk and room-service, several times, and nobody answered. -After finally getting through, it took over an hour for my room-service order to arrive... and it was just a simple breakfast for two. -Rooms arent very big -Bed is supposed to be king, but it seems smaller - Bathroom/closet door has no lock.
The room was very modern, clean, and sleek. The staff was friendly and thorough. All this for a very reasonable price.