Hotéis em Bogotá

Prós: Staff was outstanding!! Service above great!!

Prós: Great staff & service! Clean and spacious rooms, and pet friendly with a well-equipped minibar! Everything was above and beyond our expectations ! Will definitely recommend the place and come back !

Prós: Great staff- warm, friendly, welcoming always gracious, always helpful. The apartment was very clean, well appointed and stylish. Very comfortable!

Prós: Very nice service and facilities. Beds were comfortable and the staff was very helpful.

Prós: Location, staff, well maintained.

Prós: The suite was very clean, well equipped. The staff were very friendly and responsive. Great location in a very safe area. The breakfast was made to order.

Prós: Location. The staff. The service. Superb!

Prós: I liked everything about this place. If I go to Bogota again I would stay here again.

Contras: Nothing

Prós: Great modern apartment with everything you need and to manage lights/tv/curtains with the iPad, so cool! Very nice breakfast with local specialties. We even had dinner and used the room services since we were too tired and it was good. Surroundings look safe and staff are very nice and helpful!

Contras: None except maybe that there some road works next to the hotel but it didn’t bother us.

Prós: Definitely comfortable & clean. Nice hotel

Contras: There was a construction site right next to our room that started very loudly drilling at 7AM!!!

Prós: nice, clean and tastefully decorated rooms, mostly very professional staff, very good breakfast, acceptable gym size

Contras: Facilities not the newest, breakfast staff did not keep up with the professionalism of other staff

Prós: It´s a wonderful hotel located close to the airport. The swimming pool, jacuzzi, and sauna were great as well as the comfort of the bed. I highly recommend it.

Prós: Clean and nice, breakfast is good

Prós: Very nice hotel rooms are very clean and stuff is very friendly

Prós: Food and Service

Prós: great customer service skill from staff, nice restaurants and ambience... ...

Contras: there was a plumming issue with the toilet, however it was fixed after calling maintenance ..

Prós: Warm reception very personal

Contras: N/A

Prós: good service outstanding

Contras: when I arrived , I neede to shorten my trip , and the hotel told me that it was not possible because I reserved with booking and had to pay full . Finally manager agreed to solve this issue . I hope booking clarifies this issue for future trips

Prós: Great rooms. Lovely restaurants in secure courtyard behind hotel. Felt very safe with security on ground floor and reception on higher floor.

Prós: The bed was amazing, soooo comfy ! And really beautiful place with a lot of charm!

Prós: Superb location in a very cool city, comfortable, friendly and decent in house restaurant.

Contras: Not as perfect as your average four seasons, little things like dirty wine glass, no dental kit in bathroom, broker hair dryer..

Prós: The breakfast was wonderful and we enjoyed the variety of traditional American-style breakfast items with Colombian dishes. The location is safe and this hotel lives up to the Four Seasons level of service and attention to customer care. We traveled to Bogota to celebrate our anniversary and the hotel was kind enough to send us a complimentary bottle of Cava and chocolate dipped strawberries which my wife loved. We had an earlier flight into Bogota which arrived hours before the usual check-in time. The hotel gave us an upgrade to the executive suite for a very reasonable fee, which we appreciated since we were fatigued from the long flight from Los Angeles.

Contras: It wasn't the fault of the staff, but there was a marathon on the Sunday that we had to travel to the airport to catch our flight to Salento. When asked about the usual time to the airport from the hotel, the front desk told us it would take an hour to reach the Bogota airport that morning, but were not aware of the marathon that was taking place on that Sunday. It took the Uber driver closer to 2 hours to reach the airport with the greater than usual road closures for the marathon, and we missed our flight but Avianca were able to reschedule us to a later flight.

Prós: At alway experience and service is great

Contras: All good

Prós: Very nice big comfortable hotel not too far from parque 93

Contras: Almost too big and attracting your typical kind of (older) national and international wealthy people to my liking.

Prós: The location was superb. Food at the restaurant was top! The rooftop terrace was warm and cozy with nice selection of drinks. Cleanliness of the room was amazing, only downfall: we were a couple traveling and housekeeping would only put towels and amenities for one guest, which was a bit annoying to call every time for more. But overall, super good experience. Would definitely recommend.

Contras: Housekeeping wouldn't replace our amenities and towels.

Prós: Over the last 25 years Im a costumer and I will be returning

Prós: The staff were very friendly

Contras: The staff sometimes forgot what we ordered. Internal communication needs to be improved

Prós: The pool. The gym.

Contras: I did not like the staff at the front desk. They were not very helpful neither friendly.

Contras: Fear location great staff.

Prós: I will never buy from you again hotel, lack of understanding and sensitivity to the customer, two out of the three I ordered I had to cancel and had to stay another day, instead of moving the date requested an additional fee, the hotel however did so with understanding and free

Contras: The hotel understand and u guys not, i never get hotels from kayak again.

Prós: It is a super nice hotel, beautiful room, clean, the staff is amazing, very nice bathroom, and everything works perfectly. Great breakfast. Highly recommended

Contras: I liked everything about this Hotel.

Prós: A beautiful, comfortable hotel in the Chapinero section of the city. They know how to spoil their guests.

Prós: Lovely hotel. Nice location and excellent staff

Prós: Everything!

Prós: Amazing staffs and great location. Restaurants near by, walking distance. Super confortable room, nice enough pool and spa. If I go back to Bogotá, I will be staying here again.

Prós: Concierge was very good, excellent service

Prós: I stayed for almost two weeks, the hotel has a variety of restaurants (4), with high quality of food, rooms are very comfortable

Prós: Friendly, welcoming staff. Everyone greets you with a smile and a genuine desire to make your stay as comfortable as possible. Hotel restaurant and lounge areas are beautiful and luxurious. The best complimentary breakfast I've ever had. The pool is really nice and great for swimming laps. Nice touch having eucalyptus leaves in steam room.

Prós: The staff were very helpful. Brian in particular. The location is good if you want to hang around Parque 93. For most other places hop in a taxi. They are super cheap.

Prós: Helpfulness of the staff, cleanliness

Prós: This is a brand new hotel in the Parque 93 neighborhood. The rooms are nicer and service better than 5 star hotels I've stayed in. You can't beat the location. Uber rides are around $5 to all the areas you will want to go to. I paid a hotel driver to take me to Andres Carne Des Res in Chia and to the Salt Cathedral in Zipaquira for around $80 (the entire day trip was around 7 hours and he waited!). Uber doesn't go out to those places or at least I didn't even attempt to try.

Prós: Lovely hotel and very helpful staff.

Contras: Disappointed that the hotel location is not in Chapinero which is the address given to us. It is a safe location to stay in but getting around Bogotá is a nightmare as there is so much traffic - it took an hour and a quarter to get to the Museo del Oro at 1pm.

Prós: Seriously everything!

Contras: Fabulous! Staff, facilities, room comfort. I would love to stay here again. Excellent job!

Prós: Great location with walking distance to Park 93. Staff were friendly and accommodating. Room was clean and comfortable. Would definitely recommend.

Prós: Great

Contras: None

Prós: the staff was great, the breakfast was also great.

Contras: the bed was so uncomfortable, I felt like I slept on a rock, never had a good night sleep. They need to do something about the bed.

Prós: Very comfortable bed, friendly and helpful staff, awesome breakfast. Very clean and quiet, great for business

Contras: The safebox in the room didn't work, as if it wasn't connected. Location unless you're in the area is far (for Bogota's traffic) to go downtown

Prós: This was our second stay at this hotel. We liked the comfort of the room and the facilities. It is in a quiet neighbourhood and not too far from the airport which is advantage considering how bad the traffic can be in Bogota. They have a gym and a spa in the basement. The pool and the jacuzzi are good for relaxation. The breakfast buffet is also good and the staff is always attentive and professional.

Contras: Although it's located in a quiet area, around the hotel there are not many shops or restaurants that can offer the tourist something to do. This would be the only downer in an otherwise superb stay.

Prós: Excellent breakfast Excellent location Excellent service from all staff

Contras: Nothing at all I couldn’t find any item I didn’t like

Prós: The bed was very comfortable, and the room was very quiet. The airport shuttle and the staff were quite efficient. I will certainly go back.

Contras: Neither the pool nor the jacuzzi was open, they were closed due to repairs and cleaning.

Prós: Everything was perfect! The staff and the cleanliness of the rooms were impeccable

Prós: Second stay. Can't really say anything bad. Up to the US standards with friendly staff, great breakfast, good beds, very clean.

Contras: Only slight negative, they said they would email my receipt (travel partner got a printout). However emailed receipt was XML, unusable. Called to get copy and they said they didn't have one since was booked thru Expedia.

Prós: Not much about this hotel. I have stayed in many W’s and this is the worst. It is near many restaurants.

Contras: If your gay please note that there are better hotels in better areas of bogota which I will list below. I live in nyc and own a business in Colombia and visit 15+ times a year. I am marrying a Colombian man in July. On this trip I arrived to bogota got the holiday and to also have a hair transplant. I arrived to the hotel a few hours before my boyfriend and when he arrived I went down and kissed him and then led him up to my room. 15 minutes later I get a call saying something to the effect that security has determined I have someone unauthorized in my room just can’t be there until we visit the front desk. (You can imagine the amount of alarms I must have set off with security for them to spend 15 minutes to track down which room I went to). I visit the front desk and am told by a snotty desk man that visitors cost $50 a night unless I come back down and sign them out (as if I’m bringing some prostitute of the street) First I should point out that if I had walked in with a woman, no one would have said anything. I am 10000% positive that if this had been a woman no one would have said a word! I pointed out to the desk man that I had paid for 2 people. He had the stupidity to say I would still be charged and I could remove it later. I think he noticed my tone of voice was becoming harder. At this point I’m furious. He then said on second though he would check and went to click around on his computer. I do not remember what I said and something to the lines of stupid $&&@!?! Hotel but I signed a paper and I walked off. I should have complained to a manager. The security guard at the elevators actually laughed at us when we finally went back up. He saw us kiss when we first entered and I’m positive he caused this mess. I then had surgery and wanted to have a few friends over to see me but did not dare because i would have to go through a mess of registering each guest. I have traveled to over 30 countries and I’ve stayed in 100’s of the best hotels in this world. (Many of them W’s) I’ve been to some of the most dangerous cities in the world and never have I been so angry. I don’t care what the W’s policy is in bogota but me nor my employees will ever set foot in that hotel again! If you want a good hotel the I’ve stayed at the click clack hotel (a boutique) or jw Marriott. Both of which are closer to the best restaurants and party areas and Neither of which have ever harassed me for bringing a guest to my room!!! To top it off when I left I was told I ate a minibar chocolate bar and drank a water by the same front desk man (I did not touch the mini bar). I was not charged but I wanted to strangle him. Whoever manages this W is not well traveled because of this had happened in any other country of the world it would be ridiculous. You have security there to keep bad people out NOT TO HARASS GUESTS! I’m sure the W bogota makes a lot of money and won’t care to lose one customer but I’m never coming back!

Prós: Good installation

Prós: The staff was really friendly, the decor was nice

Prós: Great decor. Nice pool with jacuzzi. Great location for street markets, trendy bars and restaurants

Contras: The bar was very crowded when we arrive after 9 pm and they were a lot of parties which made it less welcoming for the hotel guests

Prós: Very modern Nice and clean Helpful stuff Good location Thanks

Prós: Ayeisha from the staff went the extra mile to prepare the room for my wedding anniversary, I would like to thank her and the staff!

Prós: The staff was super sweet and accommodating at every turn. The rooms were really modern and bathrooms exceptionally clean. Also, our king bed was very comfortable!

Contras: The location was a little ways away from everywhere we wanted to go, however Uber is insanely cheap and we were able to get around with ease.

Prós: Everything about this hotel was first class. I never stayed in one before because of the price, but Easter Weekend rooms were $100 U.S. per night. The service was world class. If you told them you have an ant farm and need worms they would be at your door in 5 minutes. I had a minor issue with the food from room service so they comped it and added a free Sunday brunch. It wasn't even questioned. Great class of people and as a solo gay traveler I met so many gay men it would be worth twice the price. I will be staying at W hotels whenever possible!

Prós: Perfect welcome with a glass of sparkling wine. Jenny was very friendly with the check in. Room was really nice and liked the pool and bar alot!

Contras: The windows were very dirty from the outside.

Prós: The room is big. The breakfast is great with a lot of varieties of fruits. Very clean.

Contras: The stuff is very friendly but sometimes a bit slow with the process of doing check in and check out

Prós: My Air Conditioning was not working. They tried to fixed first, but at the second day, they changed my room without hesitation. Very well located.

Prós: Love the place, nice views, plenty of places to go within 10 minute walk... cant beat the breakfast or the service... not a fan of Nespresso in room, how do I identify which color represents what flavor? Beds great, TV great... Internet is very fast and easy to connect … shower and bathroom clean and nice... with SUPER towels

Contras: Nespresso coffee maker, unidentified pods, if you don't use at home you have no idea what flavor any are.. and no chucharone at hotel, Colombian staple for me

Contras: No greeting as a Gold Club Carlson member.

Prós: Breakfast is superb!!! Rooms are spacious. Staff is great. Location is great. Meeting room are excellent. Pool is great. Chef is excellent

Contras: Towels are old and need renewing. Rooms are dark. They need brighter lights!

Prós: Great facilities. Gym and spa area are outstanding. Location is outstanding.

Contras: Rooms can be a bit cold, but the staff will bring up a space heater.

Prós: Pool and breakfast are really well.

Contras: You should change your old model TV. No wifi connection no screen share via TV

Prós: Great staff, welcoming, helpful and charming. Very comfortable room. Bed super comfortable with such lovely quality bedlinen and pillows.

Contras: It is going through renovation so restaurant & bar are essentially‘meeting spaces’ so no atmosphere.

Prós: Location, cleanliness and costumer service

Contras: I wasn’t told about the construction inside and outside the building, before making my reservation.

Prós: Well located

Contras: The property was being renovated

Prós: beautiful hotel

Contras: the room did not include breakfast.

Prós: Staff very helpful. Best bed on our trip !

Contras: Unfortunate about both the street works and hotel renovations.

Prós: Friendly and courteous staff. Always there to assist guests. Just a wonderful experience. I will always stay there when I visit Bogotá.

Contras: Nothing

Contras: Todo Perfecto

Prós: Hotel was clean

Contras: Around 1am someone opened the door of my hotel room, I tried calling downstairs to guest services for about an hour. I did not sleep at all. Luckily, I had the door latch on so they weren’t able to come all the way in. I was rushing to airport in morning so I didn’t get a chance to ask front desk about this but John seemed dodgy and untrustworthy. I will never stay here again. There is no reason for someone to have access to my hotel room at 1am. They didn’t knock or anything simply used a card that triggered my door to unlock.

Prós: The breakfast was ok. The staff during breakfast excellent.

Contras: The service of the front desk employees. Very very poor. Very unfriendly and unhelpful.

Prós: Variety

Contras: Washroom had previously used soap and open shampoo bottle in the shower.

Prós: This is my favorite holiday in. The best customer service, free shuttle, beautiful facility. This is my third time staying here.

Prós: Easy to get to from airport. Nice restaurant and bar.

Contras: Not really much to do nearby walking distance.

Prós: Rooms are clean and big! And the internet access is great!

Contras: I haven't had anything that didn’t like me