The SPA -- very relaxing There were no one minding the business center -- had to go bother the front desk to print out broading pass
Located 1 block from Plaza de Bolivar in Candeleria; very good breakfast, room small but great shower and comfortable bed; excellent on-site Restaurant for dinner. Lots of stairs (1/2 flight from main floors to rooms), area is essentially dead at night - restaurants within walking distance nonexistent.
Great location for night life especially if you are in your 20's or early 30's very inexperienced staff. Walking distance to good shopping and restaurants. Rooms too dark.
Hotel staff and shuttle transportation was on point! Lots of employees late night and very quick personal transport on the airport at all times. Rooms where new and clean. Value for the price is excellent! Great hotel for that night after a flight and being in transit. Bar service was slow
the staff was wonderful an was there for everything we needed, they were always helpful an polite, they made use feel special, I would recommend this hotel an there staff to anyone
The location between Zona T and Calle 93 is ideal. The room is kept clean daily with bottled water. Lot's of sports channels on flat screen TV. Wifi worked with no issues everywhere. Breakfast included eggs if you ask. Hotel taxi always ready and cheap. The main drawback is the noise, but that's something you expect in Bogota. A construction crew near the hotel broke the law one evening and made noise until 2 AM. In fairness this could happen anywhere in the city. More bilingual staff would be great.
small room and limited staff on location small room and low shower pressure
Location,price, Front check in clerks. ,Simple plain attitudes. I aSk if they can help me booked a flight to medellin she ended booking a flight to cali instead . Horrible experience
Nice breakfast, mall is walking distance, good gym, many restaurants in the building Can't control room temp, window doesn't open, towels are scratchy, poorly designed bathroom
The staff was very helpful with the entire check in and check out process. Our flight was changed so that required a late check out which was no problem. The bell hop and shuttle service were excellent. Nothing I "didn't like" but just wish they had better option for the included breakfast.
Good hotel, clean. long check in and check out...I had to change my upgraded room to a normal one after one day due to a water leak in the bathroom
I feel very safe staying at GHL Capital Hotel during my stay at Bogota Columbia. I am very impressed with the very courteous, helpful, accommodating and professional staff. All our needs were attended to very promptly. It has all the amenities one would like to be available when traveling and away from home. The beds are very comfortable and the rooms are kept very clean. Breakfast in included and should I say, excellent.
The hotel itself was quite nice - very American. The staff was quite friendly and helpful - almost earnest. Many staffers were bilingual. The room was also a nice size. I had two issues with the hotel. 1. On both Friday and Saturday the hotel seemed to host a wedding/party. Loud music blasted through the hotel til 2am, making it difficult to sleep. 2. The hotel charges for guests to come up to your room. I was told that I needed to pay approximately 50USD for a friend to come upstairs. This, they said, is their policy. If this is true, then this policy should be explained prior to check in - not prior to a friend's visit.
nothing at all Everything. When I claimto be too far away from the city center (1hour by taxi at the other hotel) they tried to move us again to some hotel located at the city center that was priced one third of the Continental rate, and they wanted to charge us the same price. It was simply a fraud.
electricity went off from floor 20 to 30, i had to moved to lower floor. was woke up at 7:30 a.m. by a maid who wanted to clean the room. tv was not working for two days. don't stay in this place
TERRIBLE SERVICE NO TV WORKING FOR TWO DAYS. MAID WOKE ME UP AT 7:00 AM . WAS CHANGED FROM 26 FLOOR TO 16 BECAUSE NO ELECTRICITY
They charged us for food we did not order and argued with us for over 10 minutes when we refused to pay for it, the result was that they gave us a credit. Then they charged us 50 USD for connecting me to an operator to place a collect call without telling
The room was very modern, clean, and sleek. The staff was friendly and thorough. All this for a very reasonable price.
- Location is good. - Clean - Consistent "Hilton" atmosphere - I called front desk and room-service, several times, and nobody answered. -After finally getting through, it took over an hour for my room-service order to arrive... and it was just a simple breakfast for two. -Rooms arent very big -Bed is supposed to be king, but it seems smaller - Bathroom/closet door has no lock.
The shuttle to and from airport. Abundant breakfast included Cleanliness, Polite and efficient personal in the front office, restaurant and transportation.
Attentive staff, excellent service, great price, very good restaurant- all in all excellent experience. Not many restaurants within walking distance.
Hotel was right in the city center Room did not have a mini fridge
Nada don't stay here horrible I almost threw up Sheets were filthy stained bed no tv hairs all over room unclean ed floors had feces smell urine top it off no water pipes were broken I left
I love this places because is so cheap and good. That's is something is not common. Is just a simple hotel, what I was looking. The staff was wonderful and the place is pretty. The only bad thing is that my room was in the corner and you can hear the traffic at the morning.
Service/Aptitude provided by Hotel staff
The rooms are confortable, big and nice..The breakfast was excellent. They supposed to have a swimming pool.. it was closed for renovation they said
Professional personnel. Nice room. The swimmingpool etc. was under construction. This was not announced before !!!!
Excellent room in Executive Floor with butler, breakfast, computers, happy hour and clean sheets every day! Outstanding breakfast buffet with local delicacies. None.
It is a super nice hotel, beautiful room, clean, the staff is amazing, very nice bathroom, and everything works perfectly. Great breakfast. Highly recommended I liked everything about this Hotel.
I will never buy from you again hotel, lack of understanding and sensitivity to the customer, two out of the three I ordered I had to cancel and had to stay another day, instead of moving the date requested an additional fee, the hotel however did so with understanding and free The hotel understand and u guys not, i never get hotels from kayak again.
Its very fancy and comfortable. it took them 5 hours to bring me an iron board
The breckfast The taxis car are very old