Hotéis em Cusco perto de Cusco Cathedral

Prós: The location was excellent. The staff were efficient and friendly, especially Jaime. The breakfast was very good.

Contras: The room/suite was not airy enough and there was not sufficient temperature control. There didn’t seem to be any air conditioning. Also the bath/shower was narrow and difficult to use because in order to stand under the shower head you ended up standing on the drain which then closed.

Prós: Trio of women traveling the Inka trail; lovely room with outstanding beds. Service was outstanding, to include hotel arranging for a clinic visit for one of us with an injury. Bar was good, breakfast was excellent. Spa also used, to include massage service.

Prós: Great historical property with excellent location.

Contras: Everting was good

Prós: Upgraded to beautiful suite. Everywhere was walkable. Bathrooms offered outlets with your choice of voltage. The breakfast accommodated late and early risers. The property itself was worth wandering and exploring.

Contras: I wish I had received an email about the tour offerings before I arrived so that I could have planned my days with those in mind.

Prós: The Hotel is a gem, it’s beautiful has this historical touch, actually I think you can make a mini tour about the hotel and the antiques. The buffet was really delicious, you have loads of variety

Contras: The room was small, and we have a problem with the shower as the water went out and made a little mess, apart from that was perfect!

Prós: Location, view

Contras: At checkin, Roger sat us down and energetically told us our room was not ready (we were early) and suggested we upgrade. I said no, so he asked me if we "really wanted" the room we had reserved. I explained we were tired from the long trip and asked if he could watch our bags and we would return later. He persisted in excitedly selling the upgrade. At checkout, no one could explain why I was charged 40 dollars more than what was listed on the bill. (The visa receipt did not match the folio) Of course it was the 10 percent charge at checkout that does appear in the booking email. These games were surprising at an spg hotel. .Everyone Was very nice while they created a sense of confusion that (of course) costs the traveler money. (I am sure worse for those who speak no spanish).

Prós: Excellent customer service

Prós: Attentive staff like I've never seen before. Taking care of every need and going above and beyond to make you happy.

Contras: The hotel is a little old and could probably use a face lift.

Prós: Perfect hotel in a perfect location!.. excellent rooms with 2 bathrooms in suites. Good staff and the best breakfast ever!..

Contras: Could be less expensive

Prós: Beautiful hotel in best location of Cusco with excellent breakfast

Contras: Nothing really: could be less expensive of course!.

Prós: The staff very friendly always with a smile

Contras: light at entrance of my room did not work nor did coffee machine and never got fixed

Prós: actually this is the 2nd time to stay here. breakfast is very nice and staff is so kind and friendly!,

Prós: Location, very clean hotel.

Prós: the breakfast was the best and the location is perfect everybody was extremely attentive we enjoyed very much staying at this hotel we had dinner and lunch many times at the hotel as it was excellent

Contras: the offered transfer to and from the hotel didn't exist, the van was always in the mechanic, this is what we were told, even though it is offered

Prós: Staff is friendly and helpful. The hotel is clean and nice and 10 mins walking from the main square of Cusco. Breakfast is great.

Contras: We only had one problem at the beginning. They didn’t coordinate our airport shuttle at the right time so we waited 45 mins at the airport and then we had to take a taxi. But the staff at the hotel apologized for that and also they refunded me the cost of the taxi ride.

Prós: Waitress-lady in the restaurant. So helpfull.

Contras: Some receptionists were a bit confused.

Prós: The breakfast was very good. The location was good, about a kilometer walk uphill from the the Plaza de Armas, but easy walking distance from the PeruRail train station.

Contras: The carpeting in the hall needs repair or replacement.

Prós: Everything

Contras: Nothing

Prós: comfort

Contras: amenities

Prós: amazing staff great location right next to the historical center and ruins beautiful room comfortable bed perfect shower

Contras: There was nothing I didn't like about this hotel! it was one of my favorites from the whole trip!

Contras: AC didnt work

Prós: The hotel is a very nice four-star establishment. Very well maintained facilities, and a wonderful friendly staff. It is located on Ave. Sol and across the street from the Central Craft Market and a small park. Ave. It has an excellent restaurant and lobby bar. The facilities are great and the staff is very friendly and helpful. This area of town seemed very safe to us and we did not hesitate to walk through the area at night. Overall, I greatly recommend visiting Cusco and staying at this hotel. It really is a very nice place to stay.

Prós: The location, staff and the food.

Contras: I paid for a "luxury room" the only luxury about it was the jacuzzi, the room had the square in front of it and people passed through it frequently making noise. I told them that I was going for work but they gave me that room.

Prós: Very helpful staff. Super location close to the Plaza de Armes. Beautiful courtyard setting. Very Close to great restaurants and amenities. Comfortable beds. We returned here for one night after our hike to Macchu Picchu as well.

Contras: Very Little. When we arrived in Cusco, the hotel had not sent a shuttle to pick us up at the airport, so we had to take a taxi, but they made up for it and offered us a free taxi on our return to the airport.

Prós: The rooms were very clean. The bathrooms were newly remodeled and very very nice.

Contras: The internet worked sporadically in our room but always worked in the lobby area.

Prós: All the staffs are very kind. And the rooms are very clean and quiet to stay , Beds are comfortable to sleep. Thank you.

Contras: There is no water in the room.

Prós: The old palace is just wonderful, it's like breathing history. The location is perfect because everything is in walking distance. The restaurant is quite good too and they offer some entertainment as well.

Contras: It's a little bit dated & it could do with a bit of modernisation.

Prós: Everything is good, above average. The staff are helpful and nice.

Prós: Great staff, one block from square, clean big room, good food.

Contras: WIFI didn't work well. Cars honk a lot in the area which wakes us up.

Prós: Location & setting, beautiful building

Prós: Cool hotel, friendly staff, nice breakfastas most of the

Contras: As most of the tours starts really early in the morning, like 3 or 4 am, you don’t get the chance to have breakfast in the hotel and they kindly offer you a breakfast box to go, the thing is the box should have more food

Prós: Friendly staff, clean room, location is within walking distance to stores, tourist sites and restaurants. We checked out early and they were nice enough to prepare a bag for breakfast.

Contras: It was only because I had heavy luggage that it made it harder for me to walk up the stairs.

Prós: good location and big room

Contras: The water in the bathtub does not flow smoothly, and it is easy to accumulate water. And don't know why this hotel has received my service charge,nearby another better service hotel didn't charge.

Prós: This hotel is amazing it was an oasis for us. We had the most amazing room and the place is beautiful with a great terrace on the roof with an awesome view. It is quite at night. The staff at this hotel are so friendly and welcoming and nothing is every a problem for them they went over and above for us. The receptionists were so friendly. The breakfast was amazing lots of fruit fresh juices and good eggs. Francisco our breakfast chef was so friendly and a delight to see in the morning he always had breakfast perfectly prepared and anything we needed he made sure we had. He was super friendly and even gave us some advice on things to see. We truly would stay here anytime again.

Contras: Nothing

Prós: Beds are okay, rooms are clean and spacious, but as said a little dated.

Contras: Room did not have windows to the outside and felt a little dated. Breakfast area / indoor patio noisy in the morning and at night as other guests stayed there until after midnight, the noise carries in this building...

Prós: Staff was great, location was awesome. This hotel is absolutely perfect if you plan on being on the go since you are right near the armas square.

Prós: Amazing staff - will do anything to help you and make your stay the best possible GREAT location - 3 minute walk to Centro Historico Great food - buffet breakfast was great every morning included: lots of fruit, lots of different bread/roll options, eggs any way you want them, meat, tamales, coffee, multiple types of juices, avocado, nuts, and more that I'm probably forgetting Room was very beautiful and had two levels - beautiful stone- wall bathroom

Contras: nothing!

Prós: Amazing staff- when I told them we were leaving early in the morning (2:30am) before their buffet breakfast they OFFERED to leave pack lunches for us at the front desk so we'd have it for our trip. When we woke up the next morning for our trip the front desk guy gave us our lunches as they promised at 2:30am. They went above and beyond my expectations for customer service. Great Location - RIGHT next to the Plaza De Armas in Cusco, and next to some great restaurants Beautiful Room - our room had two levels and was very elegant looking inside. The bed was comfortable, tv worked great, and the bathroom was really nice

Contras: There was nothing I didn't like about this hotel!

Prós: Good location, it is clean and friendly. nothing special but good value.

Contras: my room location was not great, on the ground floor next to the reception.

Prós: Everything, location, great breakfast, amazing staff, super clean!!! They keep your luggage if needed and the place is warm and have all the confort you can think of. Also lovely place to chill

Prós: It's located in the middle of the mountain. There is a plaza nearby you can look at the the whole city at the view of bird's eyes. Bed is comfy. Room is spacious. And the restaurant is very good.

Prós: Very clean, very comfortable, very friendly staff. It is just the well-known Hilton standard. For us it was very convenient to find a lot of laundries in a nearby street.

Contras: It is on the hill. By the altitude, I recommend to take a taxi when coming from the Plaza de Armas, which is located lower.

Prós: The service in the front desk for Lucia and Ingrid was very good, they helped to give solutions for some problems with the service in front desk

Contras: Slow service in front desk, a concierge had no cooperation in delivering luggage in custody that contained medicines and at my insistence he responded in a very bad way and did not stop arguing even though I asked him to stop because I felt bad, I requested to be assisted by another concierge Lucia who was quick and friendly in attention. The pillows are uncomfortable and the bath towels are very used and are gray and not white, the shower water takes a long time to heat especially if we are. On climatic problems where nothing should be wasted, the breakfast area is not well ventilated so the clothes are smelling of food and one of the days did not open at the expected time delaying our departure.

Prós: Excellent staff and clean room

Prós: Room is spacious

Contras: Location is not convenient. The hotel is situated uphill. Nobody want to walk back to the hotel in a high attitude city climbing uphill to get attitude sickness. Also the steps downhill is steep and absolutely not suitable for old people or people has leg problem. At first I stayed in the hotel for two night booked a room with a view. However, it turned out the room has a small window overlook the patio and not as mentioned in previous comments as spectacular and paramount view of Cusco city. I was very disappointed and asked the front desk and they insisted they were right. As the second stay cannot be cancelled, I change to a double room with less price and the room’s view is almost the same as previous one.

Prós: The view from the rooms are fantastic, the food and accommodations are top class! The concierge guys should be recognized for excellent customer service!

Contras: It was further away from the main square so abit of a distance to walk, all hills

Contras: Employee Sam very unfriendly . He don't gave me my invoice.