Hotéis em Canela

Prós: Price on the surface initially but not worth the bother as it not value for money at all.

Contras: Had a horrendous experience being woken up after a long 6hr drive to hotel at 4:09am as the room above mine checked in at that time and they proceeded to carry on making noise. I was unable to sleep since 4:09 despite ringing reception twice to complain. Got no feed back at all no solution to it and therefore had to get up and go down to reception to find this out. The personnel in the breakfast room were incredibly unhelpful with an unprofessional could not careless attitude when I point out at the poor quality of their food. Basically junk cheap junk. Most unappetizing and undoubtedly unhealthy. Even the coffee was not fresh and with a horrendous taste. Most certainly would not recommend it!!

Prós: The family room is really comfortable and with enough space for up to 6 people.

Prós: Breakfast was very good. The best part though, is that it was served on the top floor with a beautiful view.

Contras: You could hear what was going on in the hallway when the door was closed, and the hallway light would shine under the door into our room at night.

Prós: Excelent. The breakfast was great and the neighborhood is beaultiful.

Contras: Nothing

Prós: It was super clean. All staff friendly, polite and efficient. Breakfast was amazing.

Prós: Resumindo o atendimento e prestatividade dos funcionários faz a estadia se torna perfeita.

Contras: Poderia ter mais variedade no café da manha.

Prós: No privacy in the bathroom

Contras: Nothing

Prós: Cleanisses, good breakfast and cozy fireplace.

Prós: Swimming pool is good for kids.

Contras: Staff is horrible. We are waiting a lot for asking to Front desk. They didn't care.

Prós: Amazing Hotel. Quiet, close to everything between Gramado and Canela. Nice swimming pool. Great Staff. Big parking area and cost only USD2.5.

Contras: The hotel do not provide any slipper. Internet is free, but does not work.

Prós: Breakfast, room, cleaner, pool!

Contras: The shower

Prós: Location, price, parking, breakfast, friendly staff, shower, cleanliness, wifi

Contras: No air conditioning

Prós: Large room, quiet and convenient.

Contras: Bathtub wasn’t cleaned enough, air conditioner was old and couldn’t heat room.

Prós: Good attendance. Hospitality very good. Excel to localization.

Contras: Amenities like shampoo, soap, conditioner bad quality.

Prós: Good breakfast. At some point we were the only ones there, so they served breakfast in the room and we were told we could choose whatever we wanted. Amazing service. Great location, clean and spacious room.

Contras: One time there was no one at the front desk when we came back at night and we had to wait and ring the doorbell a few times until someone showed up.

Prós: Good location and nice people who offered plenty of help! Super comfy beds with cute personal lighting at night.

Prós: Location, comfort, nature, and the cozy fireplace.

Contras: Nothing to do with the hotel: lots of rain made going to the chalets a quite wet ordeal!

Prós: Very clean People are warmfull ,gently

Contras: Nothing

Prós: Excellent room. Courteous staff.

Prós: There is a large parking area, many birds around, the staff are quite friendly.

Contras: The hot water for the shower was not working so we had to take a cold shower. There are no blinders for the windows and the lights just outside of the room are on until late; so it’s quite disturbing to sleep. The location is fine only if you have a car. Otherwise it’s quite too far from the city centre.

Prós: Beautiful, pleasant, clean, with great service.

Prós: Staff always queen to help. Lots of variety for breakfast. Great location.

Contras: An umbrelone by the pool would have been nice.

Prós: Hospitality is amazing, best room ever, staff was awesome

Contras: Nothing, everything was amazing