Super friendly staff and very convenient location, with easy walk to the airport. The room and common areas are very nice and clean, the kitchen was wonderful, especially since we have young children, were able to make food without having to take a taxi to a restaurant. Also the children had a nice space to play and hang out in the common living room, while we were able to watch TV in the room.
Love it and recommended to everyone >>!!! :)
Large, comfortable, clean and attractive rooms
Front desk staff is excellent , very helpful, and knowledgeable about both Cuzco and outlying areas (Machu Picchu, Sacred Valley, etc.)
Breakfast is ok, but the crew that attends to tables and oversees the breakfast buffet is lackadaisical bordering on indifferent (tables and floors aren't cleaned after guests leave, coffee urns run completely out, no cold milk for cereal)
Interior noise is loud due to an open central staircase, early tour bus departures, and inconsiderate guests
They are very friendly and accomodating. Place is a little dated, like staying at your favorite grandmothers, but it was clean, comfortable and economical.
Location was perfect for my trip, though taxi drivers had a bit of trouble finding it. Thanfully I had a map funcion on my phone.