Hotéis em Basel perto de Marktplatz

Contras: Breakfast the first day was a challenge - staff forgot several items we ordered. Would have thought since we have been under Covid-19 regulations, the staff would have gotten this practice better. Second day was much better. Food was good both days.

Prós: I liked the location

Contras: The hours for breakfast were not convenient for our stay. We had to go to the airport and left at 7:45 am and was not able to get breakfast.

Prós: great location and very nice staff, easy access to lift and stairs. free minibar, fresh squeezed OJ at breakfast

Contras: no gym

Prós: The location is right outside of the train station, and very convenient if you need to catch an early flight to the airport or a train later in the day. Though close to the train station the rooms are very quiet. The hotel is very comfortable and provides water and other drinks to the guest. WIFI speed is also good.

Prós: The hotel is close to the station which suited me well and the walk down into the old city was not unduly demanding. The room was very simple, not large or lavishly furnished, but perfectly clean and comfortable and therefore adequate for a two night stay. For reasons I never quite understood I was told on my arrival that breakfast was only included on the second morning of my stay so I enjoyed it then and walked across to Starbucks on the first morning. The staff were at all times entirely charming.

Prós: The welcome , the staff, the very well equiped rooms with quality furnishings and bedding, the little touches ( sugus on pillow, water and soda in ice cupboard }. And of course breakfast !

Contras: The WIFI should have been free. It is now a service that most hotels provide as part of room cost.

Prós: Great experience. I liked the design in the rooms. The internet connection was good. Central location near the main train station. It was more than i expected for a hotel near the trains.

Prós: Staff were very helpful, breakfast was delicious, free mini bar with milk, soft drink, water and juice, free ticket for local transport, location next to Basel Station very convenient and room was very comfortable - what more can we ask for.

Prós: Next to sbb train station.Four tram stops to the center of Basel(Marktplatz).Clean.quiet,recently renovated.Plus the free water and refreshments in the hall fridge.Good bathroom and shower.Good size of room

Contras: Rather expensive. Average to poor breakfast.Average,monotonous room.Shortage of inspiration and fantasy.

Prós: Nice rooms, ice and water/coke on the floor, LCD TV, Location is excellent @ Train Station, good breakfast with fried eggs available.

Prós: Very close to the station, gifts of ice candy coupon and tram ticket.

Prós: Modern, clean and in an excellent position.

Prós: Breakfast buffet

Prós: Close to main points of interest in the city, very friendly service, comfortable rooms

Prós: good all round hotel

Prós: Friendliness Breakfast Staff All Bio/Vegan etc. Cleanliness

Contras: Badly decorated / no charm (is a personal taste) No restaurant for the night and no alternatives close by

Prós: Easily accessible to station with great staff

Contras: Not enough time there to fully enjoy it

Prós: Great hotel!!. Been here many times, always a pleasure to stay.

Contras: -

Prós: As always - perfect hotel with lovely staff and professional service

Prós: From check-in to leaving, an excellent experience. Hotel is literally across the street from the train station. It's a nice walk to the old town area and the river. And a quick trolly ride back with the included free town pass. Room was large and well equipped. Bath was spotless, well-equipped and with large walk-in shower. Included breakfast was delicious and offered good variety served in beautiful dining room.

Contras: Nothing. This hotel was great.

Prós: Friendly family-owned staff, warm atmosphere.

Contras: Massage and business center are very awkward. The massage staff is never on the property, the front desk always had to text them to see about availability. They were basically never available. Very frustrating. Business center has a lockout feature that closes you out of your work after 2 minutes. Forces all the web pages closed. When you log back in you're forced out again after 2 minutes. Extremely annoying.

Prós: Cleaned hotel. Quiet hotel. Near to Basel train station. A walking distance approximately 5 minutes away. Friendly and english speaking staff at the reception.

Contras: NIL

Prós: Food was all Bio and of exceptional standard nothing was too much trouble for the owner who clearly prides himself on the quality of the services he offers

Contras: Nothing

Prós: Outstanding service at reception, room & at breakfast. The best breakfast of the year plus free room drinks. Super.

Contras: Ask for a back side comfort room. Front is noisy due to tram

Prós: The room was small, but clean. The staff was very friendly and the breakfast was also good. Hotel was located the central station, so easy access to public transport

Contras: For the price that we paid, I expected a bit more. But then again, Switzerland is very expensive in general. However, if I compare it to a hotel in Germany in which I have paid half of the amount for one night, the German hotel was a lot nicer. So, in my opinion no good value for the money.

Prós: The friendliness of the staff from the front desk to the restaurant. Also the location was very good and handy for the city.

Contras: The noise starting very early in the morning from deliveries being made and waking us up!

Prós: staff are very friendly. one of the few hotels inthe world where minibar is inlcluded in the hotel rate. very rich breakfast

Prós: Hotel Gotthard is a quiet and small hotel, steps from the SBB station. Breakfast is first rate. Rooms are tasteful and spotless. Price is what I expect to pay for the convenience and quality offered.

Prós: This hotel was beautiful. The room was very comfortable, clean and, although very well priced, had lots of extra touches not found in other hotels. The hotel was extremely well located almost next to the main train station but there was no noise at all. The staff were very friendly and helpful and couldn't do enough to assist us. The final touch was the exceptionally good breakfast. We recommend this hotel highly.

Contras: Nothing.

Prós: Wifi LAN, shower, staff welcome

Prós: The Hotel is stainless. Everything tidy & clean....nice decor & furniture. The breakfast room was very stylish.

Prós: cleanliness and customer service

Prós: easy accessible

Contras: only breakfast served. no possibility for Coffee / sandwish etc.

Prós: Location, big room, nice personnel, good breakfast and good restaurant for dinner

Contras: Everything fine.

Prós: Clean modern property strategically located in the Old Town. Friendly and efficient staff. I’ve visited 3 times over as many years and property consistently meets my expectations.

Contras: Restaurant service seems to lack an important casual bistro-cafe: the one at the Hotel is a very good, but high-end operation.

Prós: Perfect location! Great staff, kind and helpful! Breakfast optimal and served also early

Prós: Very good location

Contras: None

Prós: The location

Prós: The service and friendly staff , the location but we will not stay for a Sunday again , as everthing was closed.

Contras: The access by car was almost impossible.

Prós: Everything was fine. The staff was kind and the location ok.

Prós: Could not have been more well located near the city center. The reception staff was so friendly and helpful.

Contras: The rate was over the top expensive for the small room.

Prós: As soon as I arrived, I was greeted by efficiency, friendliness and helpfulness. The single room had a three quarters size single bed. Everything was clean and worked well, i.e. bathroom had a large size shower which was very efficient. Complimentary water and high quality mini choc box. I had to pay extra for breakfast, but it was well worth it as there was a great choice, and everything was so fresh and of a high standard.

Contras: I can't believe I'm saying this, but no!

Prós: Excellent hotel - central location - cordial staff - nice decor

Prós: well situated, convenient, clean, comfortable

Prós: Location was ideal for my business trip

Prós: The comfort of room and its cleanines and sheer simplicity.

Contras: Hotel receptionist not very ettiquetted and welcoming. No help for carrying luggage etc. I have stayed in Ibis Singapore, it was much better than Zurich Ibis in terms of services.

Prós: The location is best. the stuff is efficient, car parking services were excellent.

Prós: Loved the breakfast and the service was great

Contras: The only issue was that half of the gym equipment was broken (it happens) but I hadn’t been repaired all week and it made it awkward to try to do your workout in the morning with a line of people behind you waiting for the same machine

Prós: Everything and I will suggest to any of my friends who will travel to Basel.

Prós: The beds were wonderful, especially the blanket. Breakfast was delicious. Location very convenient.

Contras: We had to pay city tax, although the booking invoice stated it to be included already!?! This was just not handled properly, but we did not complain, as I had my parents, who are aged now, with me and did not want to ruin the day quarreling about some Swiss francs more or less. Still, I will keep that in mind for the future.

Contras: Tram was too noisy during the night

Prós: Tea and Coffee facilities appreciated. Free access provided to excellent public transport system, from outside the front door. Quiet and comfortable.

Contras: No airconditioning so the provided fan was valuable. Cannot comment on breakfast as the cost seemed excessive.

Prós: clean rooms, good beds

Contras: noise from the tramway, parking system was not well explained

Prós: the breakfast, the quiet position, the look out of my window

Prós: The hotel was very clean, luxurius,close to the city centre.It also offers free transport in the city with all the public transportation as long as someone stays there.

Contras: The breakfast should be inclouded in the price.

Prós: very comfortable and convenient

Contras: Found the rooms were very hot!

Prós: good location on the tram line.

Contras: breakfast is expensive.

Prós: Location -> very easy to access some Novartis sites (Schoren and Klybeck) and also some central places in Basel (Claraplatz, marktplatz, etc)

Contras: I would suggest a more healthy breakfast (more fruits and/or fresh juices)

Prós: location

Contras: Wireless internet in public areas was not free as it was in hotel information. Staff was not able to solve whas giving such information and why is right - promissed inform next day but did not.

Prós: Everything was ok

Prós: Free tea & towel, good location close to the train station

Prós: The atmosphere in the hostel is really fantastic, the staff is friendly and helpful, the price is very reasonable, the rooms are very clean, and there are plenty of facilities like washing machine and dryer, breakfast available for purchase, billiard tables, food and drink and ice cream and a very nice patio with garden.

Prós: Location is great. Eight near the main station and a park. Appreciate the bike rental option.

Contras: Not enough cutlery. Staff was a bit stand-offish. As an American, I'm use to people in the service industry being more warm and friendly. Would have appreciated more information on what all was available. I learned while sitting on the toilet that there is a gym. Overall M the facility is nice and comfortable and I love the location. Would stay there again.

Prós: Modern and clean. A good place to work from the café downstairs or the Co-Working space

Prós: Clean. Good friendly staff. Good well equipped kitchen. Great shower. Comfy beds. V clean linen and blankets. Modern checkin system. Quiet and not noisy at night. Good Cafe place to hang out and meet other travelers. Great location close to everything and central Station. Free basel transport card. Lockers in the room.

Contras: I was in a dormetory and there was a very weird old man there too. He was creepy. I asked for a room change and was given one so that I liked. But I didn't like that old weird man in the room who seemed to be living there and didn't seem like a traveler.

Prós: very clean bathroom and toilet clean kitchen late check in without problems very friendly stuff Basel card for free very googd equiped kitchen close to supermarket, market hall (good food from all over the world) and city center

Contras: noisy room (you hear everything from outside)

Prós: The staff was amazing. The price was amazing for the service that I had. The bar was very nice with free coffee and a good choice of food. The toilets were nice and clean. Showers were big and good. The rooms were clean and nice.

Contras: There was no electric socket near the bed.

Prós: Nothing besides the location

Contras: I had the absolute worst experience ever! I would never, not in a 100 hundred years recommend this place to anyone. I was arriving quite late, but didn’t think this was an issue as my reservation mentioned you could check-in 24/7. I got to the front door, but it was locked. There was a note that I should have received an email with an entrance code, so I went on their guest Wifi, but unfortunately no email. (The email only came through the day after... yay!) What I did find was another email of the reception to let me know that they charged my credit card. What for?! I wasn’t even there yet!Sure I could’ve guessed it was tourist tax, but still. There was no description, no nothing. There I was. Couldn’t enter and it was midnight. Luckily (?) another hostel guest let me in. Great... but I still had no clue in which room I was. I asked some people, nobody could help me out. “The reception closes at 10:30pm.” I started calling the phone number on the reservation. I called it 4 times, no one answer. Why have a phone number if you’re not planning on answering. Then I found another phone number via Google, same story. Then I left some messages via Facebook. Nothing. Not even the day after. No reply, no phone call back. Nothing! Is this even normal?! Basically if anything ever happens at this place, staff is unreachable and/or refuses to deal with it! Plus, everyone can freely walk in and out, because people let you in anyways?! It then took me another 30min to find someone that actually knew the late check-in keys are kept in the luggage storage. He went in and got my key. Note: this was another hostel guest! All good. I figured: I’m ok, I got inside, I’m in bed, let’s forget about this ordeal. The day after I’m outside all day. I come back at 10:30pm. My key card didn’t work. I couldn’t enter. Again. Same thing all over. Another guest let me in. Tried calling. I gave up after 1 try. Tried my key at my room, nothing. I had to knock until someone let me in. I was actually planning to have a drink, go out. I couldn’t because I couldn’t get back in. This hostel actually ruined my entire Saturday night. What a joke. On top of that, the lady that let me in, told me she had to let another guest in a few days before, because her key card also didn’t work. I’m all for making the world more digital, but please make sure your stuff works and there’s a back-up plan. I don’t think I’ve ever been as pissed as this. Also walls are as thin as paper. And don’t think people care about being quiet after 10pm. Seriously, customer service is unknown and the place is not safe. Do yourself a favor, maybe spend a few bucks more, but go somewhere else. Never coming back here. Update: tried filling a formal complaint through the booking site. Management was again unreachable. - Sorry, these guys are crooks. PLEASE, I beg you, go somewhere else.

Prós: Location excellent! Great breakfast, and the staff amazing!! Room was comfortable and perfect for a couple.

Prós: It was fine

Contras: WE only stayed for 2 nights and it was exactly what we needed

Prós: Breakfast was really good!

Prós: Modern rooms with comfy beds and cosy duvets. Also real pillows which is a rareity in basel! Very friendly staff with a personal touch and a nice quiet ambience all in a very easily accessible location. I would be very happy to return.

Contras: The reception closes at 2000 which means service hours are limited. This was no issue at all for check in though as they had prepared everything in advance.

Prós: Location, personnel, cleaning

Contras: There were ne slippers in the room and even don't avaliable in the reception when we asked for it. The power of hot water in the shower was very low.

Prós: Convenient location.

Contras: Nothing.

Prós: Breakfast was extensive and of very good quality

Contras: Temperature in room was a little high, even thought we set airco low and fan high. Opening window was only option to lower the temperature, but the cars in the streets made a lot of noise

Prós: Super friendly staff. Clean rooms. Good price. Multiple options to select from in the buffet.

Prós: Good location, friendly staff, comfortable rooms

Contras: Terrible view from the window overlooking something that looked like a squat. Expensive parking.

Prós: Staff, cleanliness, inside-room features were excellent. Breakfast was good, given the COVID-19 pandemic limitations. The overall design of the the hotel looks good and up to date.

Contras: Location, although practical was on the noisy side. This could be severely improved with better window noise insulation. The hotel sits right in front of one of the busiest road crossings in town, after all.