Aluguel de carro em Aeroporto de Málaga

Worst Ever Experience in car rental, stay away from Economy rent a car

Prós: Nothing

Contras: I booked full insurance online for 72$, yet the guy at the pickup in Malaga said this is not valid and wanted to charge me again for this. I showed him all papers to proof the insurance but he insisted. He also said that he will charge me for 100 Euro as my booking is full tank to empty tank while in the booking it was only 40 Euro. He said they will pay for someone to go and fill it on top of the fuel cost so it adds to 100 Euro. In total instead of paying 112 Euro for my booking, I paid 250 euro and that was after 2 hours of delay, frustration, fights, calls, ...... my worst ever experience in car rental. Never ever again to book with them.

I was surprised that there are still bait and switches happening

Prós: It’s hard to give any positives. Perhaps the quick transfer back to the airport.

Contras: I reserved a Mercedes SLC (premium convertible or similar car) from economy car rental. When I arrived in Malaga, Spain, I soon discovered that Economy Car Rental didn’t have a kiosk there. They aren’t actually a car rental company, they’re more of a broker. There were no instructions for what to do. So I googled and found a number that eventually put me in touch with a local at “Auto Lido” which was more used car dealership than car rental. When I arrived at Auto Lido, they tried to put me in a Honda Civic. They didn’t have any convertibles available. The swarthy little man who took care of us informed me that he could do a better price if I canceled my Kayak reservation and rented from him directly. None of the prices they showed me were consistent with the Kayak pricing. It was only after I asked to be shuttled back to the airport that they “found” a convertible for me at a discounted price. However, it was a 2011 Puegeot Convertible with about 70,000 miles on it. I only took it because I had prepaid the insurance, they discounted the price and no other rental place had convertibles available. We had made plans to take long drives through the country and along the coast in a convertible. My advice would be to avoid Economy Car Rental.