Prós: Very polite
Contras: It took an hour to get the car, then it was the wrong one.
Prós: Great car for value. Clean.
Contras: Pickup and dropoff hours. Closed at noon. Everyone renting or returning a car shows up just before noon.
Prós: Clean, almost new Fiat diesel. Quick Check in and out, no problems at all.
Contras: Location on a busy street, but hey, it's Italy!