Avaliações de hóspedes
Avaliação geral
10,0 Excelente
Baseado em 5 avaliações
Geral
10,0
Limpeza
10,0
Conforto
10,0
Retirada/devolução
10,0
Custo/Benifício
10,0
Pular para o conteúdo principal
Avaliação e diretório de aluguel de carros em Roanoke
Alamo
Alamo avaliações
Locais de aluguel
╳
Alamo
Locais de aluguel em Roanoke
1411 Coulter Dr Nw
+1 540 366 6210
5202 Aviation Dr
+1 540 563 5050
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
Avis
Avis avaliações
Locais de aluguel
╳
Avis
Locais de aluguel em Roanoke
1306 Municipal Road
+1 540 366 2436
3137 Brambleton Avenue Southwest
+1 540 989 3700
5202 Aviation Drive Northwest
+1 540 366 2436
Avaliações de hóspedes
Avaliação geral
8,1 Excelente
Baseado em 13 avaliações
Geral
8,3
Limpeza
7,7
Conforto
8,3
Retirada/devolução
8,5
Custo/Benifício
8,0
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Best experience
Prós: Newest car and was ready when I arrived. Friendly and helpful staff.
avaliação de
-
2,0
Overcharged
Prós: Comfortable car
Contras: I got charged double bc I didn't have my insurance card. I've never had to do that before. The agent was rude and condescending
avaliação de
-
8,4
Contras: The van still had trash in it from the prior renters. The were huge stained spots in the carpet. We took carpet cleaner and cleaned the carpet ourselves. The spots came right up. There also was no driver side floor mat. The cleaning crew for this Avis rental spot needs to actually clean
avaliação de
-
4,8
Once more, Avis rents smelly, dirty cars from Roanoke, VA
Prós: The price was good for a dropped vehicle.
Contras: Once again, Avis doesn't really clean the cars much in Roanoke; it wasn't as large a car as I had rented (I rented a full size and received a Nissan Sentra) and the car was so beat up on the outside that I was concerned that I might be charged for it. Fortunately, the Avis at Dulles Airport has the same sort of attitude of mediocrity in service, so they don't seem to care that they are renting dirty, worn out cars.
avaliação de
-
10,0
Prós: It was super easy and affordable and friendly customer service..
avaliação de
-
9,2
Prós: Rented a van for a Florida vacation for extended family. There was 11 of us. Rented 15 passenger van. Everything was good but could've used a little more room in the back for luggage. We ended up piling up on the front seats and using the very back seat for luggage. Van also had stains on the seats but other than that, everything else was ok.
Contras: Stains on seats The room that was in the vehicle overall
avaliação de
-
8,0
Avis in Roanoke was quite helpful
Prós: The car was great.
avaliação de
-
10,0
Best experience
Prós: Newest car and was ready when I arrived. Friendly and helpful staff.
avaliação de
-
10,0
Prós: It was super easy and affordable and friendly customer service..
avaliação de
-
9,2
Prós: Rented a van for a Florida vacation for extended family. There was 11 of us. Rented 15 passenger van. Everything was good but could've used a little more room in the back for luggage. We ended up piling up on the front seats and using the very back seat for luggage. Van also had stains on the seats but other than that, everything else was ok.
Contras: Stains on seats The room that was in the vehicle overall
avaliação de
-
8,4
Contras: The van still had trash in it from the prior renters. The were huge stained spots in the carpet. We took carpet cleaner and cleaned the carpet ourselves. The spots came right up. There also was no driver side floor mat. The cleaning crew for this Avis rental spot needs to actually clean
avaliação de
-
8,0
Avis in Roanoke was quite helpful
Prós: The car was great.
avaliação de
-
2,0
Overcharged
Prós: Comfortable car
Contras: I got charged double bc I didn't have my insurance card. I've never had to do that before. The agent was rude and condescending
avaliação de
-
4,8
Once more, Avis rents smelly, dirty cars from Roanoke, VA
Prós: The price was good for a dropped vehicle.
Contras: Once again, Avis doesn't really clean the cars much in Roanoke; it wasn't as large a car as I had rented (I rented a full size and received a Nissan Sentra) and the car was so beat up on the outside that I was concerned that I might be charged for it. Fortunately, the Avis at Dulles Airport has the same sort of attitude of mediocrity in service, so they don't seem to care that they are renting dirty, worn out cars.
avaliação de
Budget
Budget avaliações
Locais de aluguel
╳
Budget
Locais de aluguel em Roanoke
5202 Aviation Drive
+1 540 265 7328
Avaliações de hóspedes
Avaliação geral
9,8 Excelente
Baseado em 5 avaliações
Geral
9,6
Limpeza
10,0
Conforto
9,6
Retirada/devolução
10,0
Custo/Benifício
9,6
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
8,8
Toaster car makes more than toast!
Prós: I admit to being a little prejudiced towards the Kia Soul because of their ads featuring hamsters driving toasters, but I was pleased with its performance. Plenty of room, good visibility, and pep. Was a little rough ride over bumps and kinda awkward getting out of the car, but overall was acceptable. I would still never own one, but I'd be fine renting that model again. Budget made the rental process seamless.
Contras: Ride was a little rough. Hard to get out of.
avaliação de
-
10,0
Prós: low one way price to the US
avaliação de
-
10,0
Prós: Great car
avaliação de
-
8,8
Toaster car makes more than toast!
Prós: I admit to being a little prejudiced towards the Kia Soul because of their ads featuring hamsters driving toasters, but I was pleased with its performance. Plenty of room, good visibility, and pep. Was a little rough ride over bumps and kinda awkward getting out of the car, but overall was acceptable. I would still never own one, but I'd be fine renting that model again. Budget made the rental process seamless.
Contras: Ride was a little rough. Hard to get out of.
avaliação de
-
10,0
Prós: low one way price to the US
avaliação de
-
10,0
Prós: Great car
avaliação de
Dollar
Dollar avaliações
Locais de aluguel
╳
Dollar
Locais de aluguel em Roanoke
5202 Aviation Drive Northwest
+1 866 434 2226
Avaliações de hóspedes
Avaliação geral
8,9 Excelente
Baseado em 9 avaliações
Geral
9,1
Limpeza
8,4
Conforto
8,9
Retirada/devolução
9,1
Custo/Benifício
8,9
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
9,2
Prós: Great value and smooth pick up and drop off.
Contras: The car could have been a little cleaner inside.
avaliação de
-
8,0
Prós: The steering wheel on my Jetta made it impossible for me to see how fast I was traveling.
Contras: I needed to return my rental early and received no discount. Way too many fees. I'LL drive next time.
avaliação de
-
7,2
Smokey car
Prós: The counter was easy to locate. The people were very friendly and easy to deal with.
Contras: The car smelled like smoke. Really strong. I didn't think it was bad at first, but it got pretty annoying.
avaliação de
-
8,0
Prós: The steering wheel on my Jetta made it impossible for me to see how fast I was traveling.
Contras: I needed to return my rental early and received no discount. Way too many fees. I'LL drive next time.
avaliação de
-
7,2
Smokey car
Prós: The counter was easy to locate. The people were very friendly and easy to deal with.
Contras: The car smelled like smoke. Really strong. I didn't think it was bad at first, but it got pretty annoying.
avaliação de
Enterprise
Enterprise avaliações
Locais de aluguel
╳
Enterprise
Locais de aluguel em Roanoke
1603 Williamson Road
+1 540 343 8000
4385 Electric Rd
+1 540 772 8262
4721 Melrose Ave
+1 540 986 0565
5202 Aviation Dr
+1 540 563 8055
7603 Williamson Rd
+1 540 366 9005
Avaliações de hóspedes
Avaliação geral
8,5 Excelente
Baseado em 38 avaliações
Geral
8,4
Limpeza
8,3
Conforto
8,6
Retirada/devolução
8,6
Custo/Benifício
8,5
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
7,6
Bad start
Prós: The vehicle was great, an upgrade from the reserved car. The service after the front desk was excellent.
Contras: The person at the front desk refused to honor my inline confirmed reservation, saying there were no car one way to New York. After I questioned her statement and Insisted, she called rhe manager and then processed the reservation. She was not friendly and helpful from rhe start.
avaliação de
-
7,2
Contras: I got the car completely dirty.
avaliação de
-
5,6
Prós: The people at the counter were pleasant.
Contras: The car had been cleaned with some terrible smelling chemical. We switched to another vehicle, and that one smelled the same. It was not only noxious smelling, but it gave me a headache. Please use a less perfumed cleaner.
avaliação de
-
10,0
Easy check out and close to terminal
Prós: No need to hop on a shuttle. Super close to terminal walking.
avaliação de
-
10,0
Friendly efficient customer service
Prós: Everyone we came into contact with in Montreal and Toronto were friendly and professional. The Nissan Micra which we rented did over 600 km on a single tank of gas--a great little car.
avaliação de
-
10,0
Enterprise Dorval was a Great experience.
Prós: Good fast service. Attendant made experience very good, After arriving on a late flight, he made sure all was in order, and gave us some options, to make our drive more pleasant.
avaliação de
-
10,0
Prós: Customer Service there is excellent, Chris and Campbell were very helpful
avaliação de
-
2,0
They cancelled right before my pickuo
Contras: I placed my order online the day before and it was cancelled the following morning, and hour before I needed my vehicle. Will not book through Enterprise again.
avaliação de
-
10,0
Prós: Great customer service
avaliação de
-
10,0
great car and service
Prós: Really appreciated the upgrade to a new car !! I always use Enterprise when I go to VA
avaliação de
-
10,0
Great rental service
Prós: Free upgrade.
Contras: Nothing
avaliação de
-
8,0
Prós: Checkout was a little slow Otherwise ok.
avaliação de
-
10,0
Easy check out and close to terminal
Prós: No need to hop on a shuttle. Super close to terminal walking.
avaliação de
-
10,0
Friendly efficient customer service
Prós: Everyone we came into contact with in Montreal and Toronto were friendly and professional. The Nissan Micra which we rented did over 600 km on a single tank of gas--a great little car.
avaliação de
-
10,0
Enterprise Dorval was a Great experience.
Prós: Good fast service. Attendant made experience very good, After arriving on a late flight, he made sure all was in order, and gave us some options, to make our drive more pleasant.
avaliação de
-
10,0
Prós: Customer Service there is excellent, Chris and Campbell were very helpful
avaliação de
-
10,0
Prós: Great customer service
avaliação de
-
10,0
great car and service
Prós: Really appreciated the upgrade to a new car !! I always use Enterprise when I go to VA
avaliação de
-
10,0
Great rental service
Prós: Free upgrade.
Contras: Nothing
avaliação de
-
7,6
Bad start
Prós: The vehicle was great, an upgrade from the reserved car. The service after the front desk was excellent.
Contras: The person at the front desk refused to honor my inline confirmed reservation, saying there were no car one way to New York. After I questioned her statement and Insisted, she called rhe manager and then processed the reservation. She was not friendly and helpful from rhe start.
avaliação de
-
7,2
Contras: I got the car completely dirty.
avaliação de
-
8,0
Prós: Checkout was a little slow Otherwise ok.
avaliação de
-
5,6
Prós: The people at the counter were pleasant.
Contras: The car had been cleaned with some terrible smelling chemical. We switched to another vehicle, and that one smelled the same. It was not only noxious smelling, but it gave me a headache. Please use a less perfumed cleaner.
avaliação de
-
2,0
They cancelled right before my pickuo
Contras: I placed my order online the day before and it was cancelled the following morning, and hour before I needed my vehicle. Will not book through Enterprise again.
avaliação de
Hertz
Hertz avaliações
Locais de aluguel
╳
Hertz
Locais de aluguel em Roanoke
5202 Aviation Drive Nw
+1 540 366 3421
Avaliações de hóspedes
Avaliação geral
7,9 Bom
Baseado em 31 avaliações
Geral
7,8
Limpeza
8,1
Conforto
7,9
Retirada/devolução
8,0
Custo/Benifício
7,6
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Made my vacation more fun
Prós: I reserved a compact car but when I got there they were out so they upgraded me to a midsize and the Nissan Sentra I got was extremely comfortable, got excellent gas mileage and had plenty of space. I stand at 6'3" so the extra legroom made a huge difference. The staff was courteous and helpful and processed me in and out very quickly. Thank you Hertz staff!
Contras: Not a thing. Whole experience was perfect.
avaliação de
-
10,0
GOOD SERVICE IN ROANOKE
Prós: QUICK PICK UP AND DROP OFF
avaliação de
-
10,0
Excellent Customer Service
Prós: Polite, courteous, helpful, knowledgeable, are just some of what you can expect from this rental location
avaliação de
-
2,0
Awful
Contras: I cancelled my booking a month before the scheduled pickup date, and they charged me a $50.00 cancellation fee. I will never rent from Hertz again.
avaliação de
-
5,6
Not very good experience.
Contras: Gas wasn't full when we picked-up the car from the parking lot. When we called the office, they din't pick up the phone. Similar thing had happened to me in the past. I had filled the gas tank before dropping the car off but they said the tank wasn't full and charged me extra $75. I tried to call customer service several times but they weren't helping.
avaliação de
-
8,0
Prós: Service was quick and courteous.
Contras: Economy car was really small...
avaliação de
-
3,6
Smoky, unclean car
Prós: The car drove fine and the gas mileage was good.
Contras: The car smelled like old cigarettes. We bought some Fabreze and cleaned it up, opened all the doors and let it air out. Perhaps Hertz should have done that before we rented it? The gas tank wasn't full...more like 7/8ths full. The paint was chipped on the outside of the car so much that we feared that we might be charged for the previous damage. It was amazing that a car with only 12,000 miles would be in such sad shape. It really put a black mark on the Hertz organization that they would rent out a car in that condition.
avaliação de
-
5,2
Contras: That you had to have a major credit card when you picked up and could not use a debit card. That is all some people travel with. I will be renting from someone else next time because some of the others I know take debit. This was the first time renting with Hertz. Never again!
avaliação de
-
7,6
Contras: The van had very slick front tires, tire pressures were also low when checked for safety.
avaliação de
-
4,0
car was in poor condition
Contras: The previous renter was a smoker. Though the car had been cleaned, the smell was still apparent. Clock hadn't been shifted to its new time zone. The car generally seemed worn.
avaliação de
-
10,0
Prós: Everything. Staff was geeat! My flight didn't get in till after 1am and the woman was there waiting for me to handle my rental!!!
Contras: Nothing
avaliação de
-
10,0
Great service!
Prós: Terrific customer service at the desk in Roanoke at both pick up and drop off!
avaliação de
-
10,0
Made my vacation more fun
Prós: I reserved a compact car but when I got there they were out so they upgraded me to a midsize and the Nissan Sentra I got was extremely comfortable, got excellent gas mileage and had plenty of space. I stand at 6'3" so the extra legroom made a huge difference. The staff was courteous and helpful and processed me in and out very quickly. Thank you Hertz staff!
Contras: Not a thing. Whole experience was perfect.
avaliação de
-
10,0
GOOD SERVICE IN ROANOKE
Prós: QUICK PICK UP AND DROP OFF
avaliação de
-
10,0
Excellent Customer Service
Prós: Polite, courteous, helpful, knowledgeable, are just some of what you can expect from this rental location
avaliação de
-
10,0
Prós: Everything. Staff was geeat! My flight didn't get in till after 1am and the woman was there waiting for me to handle my rental!!!
Contras: Nothing
avaliação de
-
10,0
Great service!
Prós: Terrific customer service at the desk in Roanoke at both pick up and drop off!
avaliação de
-
2,0
Awful
Contras: I cancelled my booking a month before the scheduled pickup date, and they charged me a $50.00 cancellation fee. I will never rent from Hertz again.
avaliação de
-
5,6
Not very good experience.
Contras: Gas wasn't full when we picked-up the car from the parking lot. When we called the office, they din't pick up the phone. Similar thing had happened to me in the past. I had filled the gas tank before dropping the car off but they said the tank wasn't full and charged me extra $75. I tried to call customer service several times but they weren't helping.
avaliação de
-
3,6
Smoky, unclean car
Prós: The car drove fine and the gas mileage was good.
Contras: The car smelled like old cigarettes. We bought some Fabreze and cleaned it up, opened all the doors and let it air out. Perhaps Hertz should have done that before we rented it? The gas tank wasn't full...more like 7/8ths full. The paint was chipped on the outside of the car so much that we feared that we might be charged for the previous damage. It was amazing that a car with only 12,000 miles would be in such sad shape. It really put a black mark on the Hertz organization that they would rent out a car in that condition.
avaliação de
-
5,2
Contras: That you had to have a major credit card when you picked up and could not use a debit card. That is all some people travel with. I will be renting from someone else next time because some of the others I know take debit. This was the first time renting with Hertz. Never again!
avaliação de
-
4,0
car was in poor condition
Contras: The previous renter was a smoker. Though the car had been cleaned, the smell was still apparent. Clock hadn't been shifted to its new time zone. The car generally seemed worn.
avaliação de
National
National avaliações
Locais de aluguel
╳
National
Locais de aluguel em Roanoke
1411 Coulter Dr Nw
+1 540 366 6210
5202 Aviation Dr
+1 540 563 5050
Avaliações de hóspedes
Avaliação geral
6,0 Bom
Baseado em 2 avaliações
Geral
6,0
Limpeza
6,0
Conforto
6,0
Retirada/devolução
6,0
Custo/Benifício
6,0
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
Locais de aluguel
╳
Sunnycars
Locais de aluguel em Roanoke
1411 Coulter Drive Nw
5202 Aviation Rd