Prós: Guest services was superior and what I expect for a hotel of its caliber. We had a problem with our room and when addressed, we were moved into a suite and also given passes for the executive lounge. Aver unexpected and pleasant surprise. We really only wanted a different room.
The location is great for walking in order to enjoy a variety of dining experiences and shopping in the market.
The grounds and pool were very pretty and the entrance up to the hotel was very inviting.
Contras: The rooms were only average, at best. There was hair on the woodwork in the bathroom and the floor was a little dirty. The linens on the bed were also a little scratchy. Not nearly as luxury as I expected. I've stayed in less "luxurious" hotels with softer sheets.
The overall decor was old and tired...definitely not grand.
It would have been really nice to have coffee service available in the room. I want coffee when I wake up and not have to get dressed, go to the lobby and back up to my room.
Contras: 24 hrs before checking in I received an email offering 3 alternative upgrades if available at 3 different price premiums above my booked room. I was not able to choose which upgrade I might be interested in.
Prós: The staff at Hotel Roanoke were the definition of customer service, from the housekeeping staff to the management and everyone in between
Prós: A wonderful old hotel within a walk of the Taubman Art Museum and the downtown market. The old Norfolk and Western station across the street which houses a small museum of railroad photos from the end of the steam era was also nice.
The hotel grounds were well-kept and when we visited cherries were in bloom. Valet and bell service was very attentive.
We had an excellent breakfast on Saturday with first-rate croissants, fresh fruit, and salmon.
Prós: Location and aesthetics.
Contras: Parking situation is very inconvenient. Had too far to walk and leaving during a rush (our whole group left at once) with only one attendant took nearly 15 minutes to get out.
Prós: Historical nature
Contras: The executive level was not worth the additional money
Com ótima localização, The Hotel Roanoke & Conference Center, Curio Collection oferece traslado grátis ida/volta do aeroporto (em horário determinado) a apenas 10 minutos a pé de Science Museum of Western Virginia e Harrison Museum of African-American Culture. Os hóspedes podem aproveitar massagens com pedras quentes, reflexologia ou manicure/pedicure; The Regency Dining Room, um dos 2 restaurantes, serve café da manhã, almoço e jantar.Este hotel elegante oferece um bar/lounge e uma academia, além de quartos com toques delicados, como colchões com pillowtop com roupas de cama de algodão egípcio.
Prós: Our rooms were very clean and nicely furnished. It was a 2 minute drive to the airport to catch our early morning flight. Have already booked another stay here the next time I need to be back.
Prós: I highly suggest this hotel. Staff is professional. Rooms are clean, quiet, and lavish. Free Hot Breakfast has the best variety I've ever seen. The pool includes handicap lift (not needed, but nice to see they accommodate). Parking is secure. A++ Hotel
Contras: This chain of hotel has a MAJOR issue with their key card lock system. The rooms are secure, don't get me wrong. But if you place your key card near a cell phone or credit card, it WILL deactivate & you have to get a new one at Front Desk. Irritating.
Prós: High quality breakfast provided.
Prós: The hotel is well designed with lovely decor and very clean. They have free wi-fi, a delicious free breakfast and the staff was friendly. It's centrally located next to a shopping mall, lots of restaurants, plus Target, Walmart and Starbucks.
Prós: Gorgeous Hotel with an awesome staff who were very friendly and helpful. Everything was clean and well taken care of.
Prós: The room was clean and comfortable. We did not want to get up out of the beds there were so cushy. The staff did a great job of meeting our needs.
Prós: I appreaciate the breakfast and courtious service all the time.
Contras: I think it would be complete for the bathrooms to have a pull up hand stand like the shower. I need help regarding my legs that are very weak..
Prós: Neat, convenient to where we were going. Breakfast great - staff also helpful and polite.
Hampton Inn & Suites Roanoke Airport fica a apenas 3,6 km do aeroporto e oferece traslado ida/volta do aeroporto (em horário determinado). A piscina interna é ideal para começar o dia com umas braçadas, e os hóspedes podem aproveitar a academia para se exercitar.Há também uma casa noturna e uma quadra de tênis descoberta, além de quartos com detalhes atenciosos, como roupas de cama de algodão egípcio e produtos de toalete de grife.
Prós: Best service I have received in 10 years. Clean, comfortable bed and great location near many downtown amenities.
Prós: The staff I encountered were all friendly and helpful. The room was plenty big enough, with sitting area as well as sleeping area. The location is convenient to major hospital and other businesses in the downtown area of Roanoke
Contras: The parking garage had spacious spots but limited number.
Prós: Very comfortable and clean.
Prós: Very nice, modern facilities.
Cambria hotel & suites oferece traslado grátis ida/volta do aeroporto e fica a 10 minutos de carro de Harrison Museum of African-American Culture e Science Museum of Western Virginia. A piscina interna é ótima para dar um mergulho, e os hóspedes podem pedir algo para comer no Reflect, que serve culinária internacional e abre para café da manhã e jantar.Há também um bar/lounge e uma academia, além de quartos com conveniências como sofá-cama e geladeiras.
Hampton Inn and Suites Roanoke Downtown é uma excelente opção de hospedagem, com ótima localização a apenas 5 minutos a pé de Center in the Square e Science Museum of Western Virginia.Aproveite a academia para se exercitar ou relaxe com uma bebida no bar/lounge.Quartos têm extras como geladeiras e micro-ondas, além de TVs LCD e Wi-Fi grátis.
Prós: Amazing suites for the price. I was not expecting it to be as nice. Very clean and very homey. Would recommend to anyone.
Contras: The hours of the office are a little odd. Have to make sure you are in touch with them before you arrive to make arrangements for key pickups.
Affordable Corporate Suites of Overland Drive fica a 15 minutos de carro de Science Museum of Western Virginia e Harrison Museum of African-American Culture.Os hóspedes poderão aproveitar extras grátis, como Wi-Fi, estacionamento sem manobrista e internet com fio.Quartos têm conveniências como cozinhas americanas, além de salas de estar e TVs de tela plana.
A apenas 7,9 km do aeroporto, Holiday Inn Express Roanoke-Civic Center fica a 5 minutos de carro de Virginia Museum of Transportation e Center in the Square. A piscina de temporada é ideal para começar o dia com umas braçadas, e os hóspedes podem aproveitar a academia para se exercitar.Quartos têm conveniências como geladeiras e micro-ondas.
Prós: Front desk staff were wonderful. Room was lovely. The location atop the hill is beautiful and unique. The hotel itself is pretty and clean, food was decent. We loved visiting Roanoke, it was a great town and easy to get around. We would stay again.
Contras: We were not fans of the bartender. There was no warmth about her, and no attempt to engage us in conversation. Also, the hotel's pillows are way too soft and deflated. Dirty washcloth left in same place all 3 days of our stay.
Hilton Garden Inn Roanoke oferece traslado grátis ida/volta do aeroporto e fica a 10 minutos de carro de Center in the Square e Virginia Museum of Transportation. Depois de se divertir com a piscina interna, peça algo para comer no restaurante ou relaxe com uma bebida no bar/lounge.Há também uma academia e uma banheira de hidromassagem.
Prós: Room was spacious and well laid out. Bed comfy. Predictable/reliable Marriott quality.
Contras: Sofa bed was not great, even for a sofa bed. Hot options at breakfast did not taste good, especially the eggs. Cold cereal was fine.
Residence Inn by Marriott Roanoke fica a apenas 3,5 km do aeroporto e oferece traslado ida/volta do aeroporto. Os hóspedes podem se divertir com a piscina externa ou a piscina externa de temporada, e a banheira de hidromassagem ajuda a relaxar no fim do dia.Há também uma academia e uma lanchonete/delicatessen, além de apartamentos com conveniências como cozinhas e sofá-cama.
Prós: Very friendly staff and very nice accommodations.
Situado a apenas 1,8 km do aeroporto, Mainstay Suites Airport oferece traslado ida/volta do aeroporto (disponível quando solicitado). Os hóspedes podem aproveitar a academia para se exercitar, e os extras grátis incluem Wi-Fi, estacionamento sem manobrista e café da manhã completo diariamente das 6h30 às 9h30.Apartamentos têm mais conveniências, como cozinhas e sofá-cama, além de banheiras e TVs LCD.
Contras: No extra outlets or usb ports by bed. Had to unplug alarm clock to charge cell phone to keep nearby over night
A apenas 4,9 km do aeroporto, Country Inn & Suites By Carlson, Roanoke, VA fica a 15 minutos de carro de Science Museum of Western Virginia e Harrison Museum of African-American Culture. Aproveite a academia para se exercitar ou mergulhe na piscina interna.Quartos oferecem extras, como geladeiras e micro-ondas, além de TVs LCD e Wi-Fi grátis.
Prós: Friendly, accommodating staff. Location. Attractive, well maintained and comfortable facility.
Contras: No free breakfast.
Situado a apenas 3,5 km do aeroporto, Courtyard by Marriott Roanoke Airport oferece traslado ida/volta do aeroporto (disponível quando solicitado). A piscina interna é ótima para dar um mergulho, e os hóspedes podem pedir algo para comer no The Bistro, que serve culinária americana e abre para café da manhã e jantar.Há também um bar/lounge e uma academia, além de quartos com colchões com pillowtop e TVs LCD.
Comfort Inn Airport fica a apenas 1,7 km do aeroporto e oferece traslado ida/volta do aeroporto (disponível quando solicitado). Os hóspedes podem aproveitar a academia para se exercitar ou podem se divertir com a piscina externa ou a piscina externa de temporada.Quartos têm mais conveniências, como sofá-cama, geladeiras e micro-ondas.
Contras: The bathroom floor was stained and dirty and we slept on top of the sheets as they looked so wrinkled, possibly were not changed from last guest! Will never stay again. Noise from refrigerator in next room kept us awake as well.
Prós: My husband had made the arrangements for my stay..he mistakenly booked a smoking room...he called to change it but it was the last available room..he was told that if one became available they would give us the room..when my friend and I arrived the person behind the desk did indeed change our room to a non-smoking room..we were quite pleased! Thank you!!!!!
Prós: We loved the pool, warm breakfast, the breakfast to go option, comfortable bed, cleanliness, and friendly staff
Contras: That I couldn't stay longer
A apenas 5 km do aeroporto, Hampton Inn Roanoke Hollins fica a 15 minutos de carro de Harrison Museum of African-American Culture e Science Museum of Western Virginia. Os hóspedes podem aproveitar a academia para se exercitar ou podem se divertir com a piscina externa ou a piscina interna.Quartos oferecem geladeiras e Wi-Fi grátis.
Prós: Everyone was nice and helpful. Room was very clean. Breakfast was good
Contras: That there was not mirror in bedroom
Prós: Close to where I needed to be
Contras: The facility was old and worn out, breakfast was not very good. I wouldn't stay here again
Prós: Very nice hotel. Comfortable bed and room. Cleanliness was very good. Breakfast area was cramped but quality and selection was better than the competition.
Contras: Room soundproofing could be better. Traffic on street noticeable. Could hear footsteps in room upstairs.
Best Western Plus Inn at Valley View fica a apenas 1,7 km do aeroporto e oferece traslado ida/volta do aeroporto (em horário determinado). A piscina interna é ideal para começar o dia com umas braçadas, e os hóspedes podem aproveitar a academia para se exercitar.Quartos oferecem extras, como geladeiras e micro-ondas, além de TVs LCD e Wi-Fi grátis.
Prós: We were literally there for only 9 hours, but it provided the exact level of comfort we wanted and would want if we stayed longer. The king was very comfortable, there was plenty of room with a huge sofa and there was a large wet bar with mini fridge. It seemed that the hotel was very new. And the woman at the front desk was exceptionally pleasant.
Prós: Location to highway and restaurants was perfect.
Contras: Our room was next to elevator and that took space away from the room. The bathroom was incredibly tight. Be warned if you have a do not disturb sign on your door when the cleaning staff to by- they will not come by later and clean your room at all. Wish we had known that.
Prós: the staff where very helpfull
Prós: Great service and breakfast. Staff was friendly and helpful. Proximity to mall a plus.
Prós: Room was spacious. Cost was reasonable. Breakfast was great!
Prós: The beds were comfortable
Contras: We had a leak under the sink the carpet was wet. We called about it and they said someone would come check on it but nobody showed up. Another thing was they put us in a room next to the elevator so we heard the elevator go up and down all night was kinda noisey in the middle of the night. The drains did not drain like they should. And nothing was done about that.
Prós: The staff was friendly and efficient. A good welcoming upon check in. The room at first glance was very modern decor and tasteful. Plenty of space. Convenient location with lots of restaurants and shopping.
Contras: The fridge was not working. We didn't find this out till we came back that evening with drinks and by morning, still nothing. The mattress was very uncomfortable. Very noisy with springs, "popping" when someone moved. Made for a very restless night.
Prós: loved the breakfast, especially the "egg mcmuffins" which were far superior to those at McDonalds.
Prós: The pillows were perfect. Trust me. Also, a number of nice restaurant's were very close by.
Prós: The staff was very courteous and attentive
Contras: It was a busy holiday weekend but there should have been more staff in the evenings and breakfast to help with cleaning and there was a fallen tree blocking the entrance/exit to the hotel
Situado a apenas 3,7 km do aeroporto, Hyatt Place Roanoke Airport/Valley View Mall oferece traslado ida/volta do aeroporto (em horário limitado). No restaurante você encontra o lugar perfeito para quando bater a fome e, depois de aproveitar a academia para se exercitar, relaxe com uma bebida no bar/lounge.Quartos têm detalhes atenciosos, como roupas de cama premium e produtos de toalete de grife, além de sofá-cama e TVs de tela plana.
Prós: Comfortable bed. Microwave and Kreuger coffee pot in room. Refrigerator. Staff very friendly and helpful. Did not purchase the breakfast as the hotel was far to busy....can't image the breakfast chaos.
Contras: Noisy hallways, hearing neighbors through the walls. Not sure why other guests think it's ok to yell from one end of a very long corridor to the other end?! The particular night I stayed it was sold out and very crowded and noisy. If you walk out the front door people were smoking so you couldn't even get to your car in the crowded parking lot without breathing their smoke. Ick.
Prós: Front desk employees were very nice and helpful.
Contras: The $10/person breakfast buffet was awful. It was the same food that other hotels offer as part of the cost of the stay. Very expensive and disappointing. We did not eat it and chose to spend our money on better food.
Holiday Inn Roanoke-Tanglewood-Rt 419&i581 oferece traslado grátis ida/volta do aeroporto (disponível 24 horas) a apenas 15 minutos de carro de Science Museum of Western Virginia e Harrison Museum of African-American Culture. Divirta-se com a piscina externa de temporada, peça algo para comer no restaurante ou relaxe com uma bebida no bar/lounge.Quartos oferecem extras, como geladeiras e micro-ondas, além de TVs de tela plana e serviço de quarto.
Prós: Overall nice hotel, but if anything was outstanding, it was the free breakfast. Make-your-own waffles.
Contras: Only had one glitch: we were probably the first people to switch on the heat in a few months, so the heater had dust in it (and so we had a bad smell). Not the hotel's fault really... and they offered to switch us to another room anyway.
A apenas 5,1 km do aeroporto, Fairfield Inn & Suites Roanoke North fica a 15 minutos de carro de Science Museum of Western Virginia e Harrison Museum of African-American Culture. Aproveite a academia 24 horas para se exercitar ou mergulhe na piscina externa.Quartos têm mais conveniências, como sofá-cama, geladeiras e micro-ondas.
Contras: The in room refrigerator did not work but otherwise everything was good
Prós: Room was nice, Staff was nice.
Contras: Breakfast was not as nice as similar hotels. Evening personnel couldn't find my reservation. They were very nice, but seemed new or not trained well.
Prós: Interior design
Contras: Questionable stains on the bedspreads
Prós: The location and that it was pet friendly.
Contras: The hotel is very old & not nice at all. It was definitely lower quality than the best western example for the star level. The hotel is all non-smoking NOW, but it definitely didn't used to be. The room layout was very odd and it smelled awful.
Prós: Fairly close to the hospital. Easy access to street.
Contras: It was a 'basement' room Over priced for what was offered in the room.
Prós: Updated and clean
Contras: Cleaning lady changed the temperature in the room-- left it on the coldest setting. I was gone all day and came back that night to Antartica. The light above the doorway kept flickering when light switch was off. Debera hung up on me/rude when called.
Prós: Convenience of location and ease getting back on the interstate. The cost is reasonable also. Bet, evg
Contras: Breakfast could be a little better. Didn't like the eggs.
Prós: Room was nice, clean, staff was helpful
Contras: No real complaints
Prós: suite with separate sitting room
Contras: leak in ceiing onto bed
Prós: The room was clean and the breakfast was good! We attended the NASCAR race and we will definitely go there again.
Prós: The staff.
Contras: would have liked HD TV.
Sleep Inn Tanglewood fica a 10 minutos de carro de Science Museum of Western Virginia e Harrison Museum of African-American Culture. Os extras grátis incluem café da manhã buffet, Wi-Fi e estacionamento sem manobrista.Quartos oferecem extras, como geladeiras e micro-ondas, além de minibares e roupas de cama premium.
Prós: The area the motel was at it was conveint to restarauts and stores
Contras: The continental breakfast could be better but I'm am thankful that they do offer it but it could be a lot better
A apenas 7,4 km do aeroporto, Econo Lodge Civic Center fica a 5 minutos de carro de Center in the Square e Harrison Museum of African-American Culture. Os extras grátis incluem Wi-Fi, estacionamento sem manobrista e café da manhã continental diariamente das 6h30 às 9h00.Quartos têm conveniências como geladeiras e micro-ondas.
Contras: Hot tub was broken and pool was freezing. Would have liked a few dollars credited
Prós: The staff was terrific. The room was perfect and nicely decorated. We used the shuttlebus.
Contras: It's a pet friendly hotel and we were across the hall from a yapping terrier.
Prós: Bed was clean and VERY comfortable! Room was large with upgrades. Fitness room was spectacular! Normally an advertised fitness room only has two cardio machines and a yoga mat...not the case here! Full set of fumbled free weights, more than 6 cardio machines, and plenty of universal gym machines. This was worthy of a gym membership...but of course included in room. Competing hotels in Toanoke don't offer this. Great value for what was paid $79/night. I'll stay again at that rate! If it were $100+ I likely wouldn't.
Contras: The ONLY downfall I keep coming back to was the chair in my room. It was worn and ripped, giving it the appearance of a trashier hotel. I cringe writing this bc it doesn't do the hotel service, but needs to be addressed. The entire room was fantastic with exception to that crappy chair. Replace the chair :)
Prós: Great service
Super friendly, especially the bellmen
Clean and comfortable
Contras: In-room service needed a tweak: I had 3 decafs and no regular coffee
Power outlets not available for one of the beds
Contras: Hotel was dirty, you could hear everything in halls and other rooms. Staff took awhile to respond to requests needed.
Prós: Good bed.
Contras: Swimming pool didn't look clean
Prós: The comfiest bed and pillows and sheets ever, as soon as you lay down you're out!
Contras: Thin walls, heard people next door having sexual relations.
Prós: The room was clean and quiet. Good value for the money. Shula's restaurant was very good.
Prós: The hotel atmosphere when you walk in is great.
Contras: We booked our hotel room (king sized bed) through a third party (Kayak) and our reservation was cancelled once we arrived at the hotel. It was a late evening and it had just started to snow outside. Instead of the front desk being accommodating he gave us a more expensive room and didn't want to give us a king sized bed.
Prós: It was a great hotel. I will be returning!
Prós: Pet friendly with a nice green space to walk the dog. The staff was very friendly. It looked like the bathroom had not been swept (one dead bug--it is Virginia though, lots of bugs in this state) and a couple of hairs. That is pretty minor though. Starbucks coffee in the room was nice. The bed was comfortable and clean. They started cleaning my floor (3rd floor) around 8:00 am, so make sure to hang the "do not disturb" sign on the door if you want to sleep in at all.
Prós: I liked the start and the hotel. We had a great time in Roanoke and loved out stay. We will come back!
Sheraton Roanoke Hotel & Conference Center fica a apenas 3,4 km do aeroporto e oferece traslado ida/volta do aeroporto (em horário determinado). Após curtir a piscina externa ou a piscina interna, os hóspedes podem pedir algo para comer no Shulas 347 Grill, um dos 2 restaurantes, que serve culinária americana e abre para jantar.Há também um bar/lounge e uma academia aberta 24 horas, além de quartos com detalhes atenciosos, como produtos de toalete de grife e colchões com pillowtop e roupas de cama premium.
Prós: It's an older hotel but the service, location and customer service made it all good.
Contras: Elevator needs repair.
Prós: The hotel was the same hotel that we parked our car at during our 8 day trip. They were very helpful, getting our car in the space thiat other car were for people thanking the tour. The breakfast was very good and service great.
Prós: The checkout process was seamless.
Contras: Out of nowhere, the bracket fell off the mirror hanging in the room. By pure luck I happened to be near it and caught it before if shattered. Our baby was standing a few feet away and it could have fallen on him. I was pretty shaken up.
Prós: Very friendly and helpful staff.
Contras: Kind of worn. While clean, it definitely needs a freshening up.
Contras: Dirty old Tatered shades etc. bug spray smell in elevator. No basic continental breakfast in am
Prós: The location
Contras: No free continental breakfast cheapest is 10.99
Prós: Location - was close to major highway without the noise
Prós: Hotel was easy to find & convenient to Valley View mall, restaurants, and movie theaters. Upon arrival we were greeted by friendly staff and immediately noticed the beautifully decorated lobby. Our room was clean, spacious & comfortable! Will stay again!
Prós: I enjoyed the amneties and restaurant, plus they have a decent business center and staff is very hospitable.
Contras: I do not like that they are allowing animals, other than service animals. Was told dogs only on 1st floor, but had a dog barking in hallway on second floor, plus stains on bottom of bed ruffle..may or may not have been urine or blood, but used other bed.
Prós: I enjoyed the amenities and location
Contras: Felt it could have been cleaner and noticed people hanging in lot that didnt look like they belonged there.
Prós: Nothing special
Contras: When we booked we were told we would be assigned the room type upon arrival. We requested a kung but we're told non were available. We asked if she was sure and was rudely told no kings were available. I called the hotel and there were 8 kings availabl
Prós: It's big and decorated pretty well, nice lounge bar
Contras: 1. The toilet was leaking and caused the drip sound overnight. 2. I order 2 double queen bed room but was given by 1 king bed room, front desk person has no ability to resolve problem. 3. We were told to pay for breakfast after start eating
Holiday Inn Roanoke - Valley View fica a apenas 3,5 km do aeroporto e oferece traslado ida/volta do aeroporto. Os hóspedes podem aproveitar a piscina externa ou a piscina interna ou pedir algo para comer no Passports Restaurant, que serve café da manhã e jantar.Há também um bar/lounge e uma academia, além de conveniências nos quartos, como geladeiras e micro-ondas.