Aluguel de carros - Porto

Prós: Communication was good. Staff was friendly and helpful.

No hassle rental

Prós: No problems getting type of car ordered. Business was clean and orderly. Car was clean and in good working order.

Contras: Nothing...no complaints.

Prós: Very professional service! Great car, we were given a diesel for the price of a petrol due to availability and it proved a real benefit as the low end torque was very useful in the hilly terrain of Portugal. I would recommend paying the extra for a diesel.

Contras: I bought full coverage primary insurance from Kayak, but this wasn't recognized by the rental agency. I fault Kayak for this as it was not made clear at the time of booking that I would have to provide a deposit anyway. Poor and misleading service by Kayak

Excellent n easy pick up n drop off.

Prós: Reserved full size sedan automatic, as cheap as manual when rented. They subbed a luxury automatic sedan. Nice....just large for narrow streets.

Great service in the office

Prós: The friendliness and efficiency of the staff.

Contras: It is difficult to find the exact address of the "Downtown Porto" office on the Internet.