It was clean The parking very expensive
The location was great and the rooms were updated. To big. Staff was not very friendly.
Great accommodations perfect for Travel Show we were attending. Loved the location--convenient to many restaurants and sites of the city.
I like that I was created with champagne and the staff were very friendly!
The Grand Hyatt is our favorite hotel. They have everything from good food to gift shops to a pool. I would highly recommend it! The room service options were slightly limited
Location was excellent. The hotel is really nice and the price we got could not be beat.
Lots of foodie options and gourmet coffee within a five minute walk. Close to subway. Acceptably clean. Clearly some deferred maintenance in the guest room bathroom.
Everything was very good but the cost was high for a room. I could have been as comfortable at a less expensive hotel Cost
Clean room Quiet Friendly Staff Great location Great price Nothing!
The room was very clean, the price was reasonable for downtown DC. Went to get away and attend a Wizards game, and the location is perfect for attending events at Verizon. Would absolutely stay again. Pool water was cold.
Location, location, location Helpful staff Very outdated Raggedy carpet Stench in hallway Noise from plumbing in next room
Close proximty to city center, metro access through lobby. Nothing
First class location and facilities Expensive
Friendly staff. Citrus water in lobby refreshing Great interior design/decor Location No free wi-fi
I liked the location Facilities, it is expensive for what they offer
Very friendly staff! Watch the charges. Some claim "free" or complimentary but they aren't. Also the front desk wasn't staffed well for a busy weekend of a large charity function. Longer than expected wait times to check-in and out especially.
Updated, modern hotel. Very friendly and helpful staff. Great location for touring DC by foot. Restaurant food was so-so. Found places close by for all of our other meals.
Pleasant helpful staff, superlative room, great location, overall would visit again
Great location?? ?
Convenient location to my meeting. Staff is very courteous and helpful. Be sure to ask for a quiet room. The traffic on Mass. Ave. side can be heard even on the higher floors.
Location...Its a short walk from the Washington Mall. They dont have an AC.They have a heater and if you tell them your room is too hot, they asked us to open a window They gave a loud fan which made noise than cool the room. The room is tiny.The flush in the restroom was inefficient. There is no option to park your own car.The valet service is mandatory and is an additional 45$ per night. No inhome laundry service. We walked in from the rain soaking wet and they said they didnt have a dryer in house.
The hotel and the staff. Both warm inviting and beautiful!
CLEAN ROOMS AND COMFY BEDS, GREAT LOCATION
A very business-like but friendly hotel. The staff were particularly helpful but not over the top. Boutique - but not small. Very convenient for the local convention centre without the overblown prices of the other "standard" business hotels. An excellent restaurant, conducive for business meetings. I will make this my regular stay for future annual conferences.
The staff were very friendly and helpful our room was at the front of the building and traffic at 5am was very loud.
Excellent location. In-house restaurant for breakfast. Only one chair in a double room.
I was given the suite as I booked two months ahead of the stay. It was really an experience to have the suite in such a vintage hotel
The room is very spacious, clean and very well decorated. The bed is even more comfortable than Hilton! I enjoy my stay here. Definitely recommended!
The hotel is within 4 blocks on the Mt Vernon/Convention Center Metro station. There's a CVS close by for forgotten items and it's on the way to the metro. There's a few places to grab a meal within a one block radius. The staff was very friendly and the room was clean. They have a business center with a printer for printing boarding passes or emails. The TV has a great selection of channels. The toilet was really low, hard for tall people with bad knees. The bed could have been a little more comfortable. The A/C blows on the bed if you don't adjust the levers. There's not enough light by the mirror for makeup, they need to have a movable mirror that you can take to the desk. Only one of the bedside lamps worked. One of the elevators was down, so it sometimes took a long time to get to the room.
The breakfast was good. All sights are in walking distance None
Location was great. It was walking distance from many main sites in Washington. A metro was near by but, we didn't need to use it. The area is filled with excellent restaurants to walk to and there is a Starbucks across the street. The staff is very helpful with planning anything. I love the comfy beds and pillows at the Embassy Suite Hotels!
Hotel location was between two metro stops serving different lines making it easy to navigate around the city. The breakfast and evening receptions were good. The room was well laid out and made it comfortable for three adults to coexist. Due to the popularity of the evening manager's reception the room where the event is held could be larger.
Location to the DC Conference Center; free breakfast Would have appreciated small half-half packets in room instead of powdered milk for coffee
Price, location, 2 rooms for children, swimming pool, breakfast included, happy hour for parents, great city location
Centrally located. Lovely staff. They had free happy hour every night! In DC, that is nothing to sniff at. Continental breakfast had everything under the sun. The room was clean and comfy, but it was a wi-fi dead zone. You had to pay $10 a day for wifi, and my cell phone signal only worked when I was in the bedroom next to the window (we had a king suite on the 11th floor). The walls were that thick, I suppose? There's nothing that says cheap more than making guests pay for wi-fi at a $230/night hotel.
This Embassy Suites hotel has a great DC location. We have stayed here three separate times, stopping here on our DC trips. It is easy to walk from here to many of the central DC sites you want to see. It has a good family feel with a family cocktail hour that my kids love to participate in. They have a great room set up with games and snacks for families with small kids, and a separate cocktail room for adults not families with older kids. Breakfast is great...huge diversity of options, relatively fast for the volume, and my "picky kids" are happy and full by the time we walk away. The hotel rooms are worn down. The bathrooms are fifteen years past needing updating. The pool is too small, over chlorinated, and depressing. The cocktail hour is chaotic, understaffed and the snacks can not keep up with the crowd. (I get that it is free, but you have to keep up or just not offer it).
I enjoyed both a convenient location and hotel facilities, especially the indoor swimming pool gave me a remedy for jet lag. What we could see from the windows was only the wall of the next building. I agreed with this stuation because I chose this hotel by the location, otherwise I would have stayed in the suburbs.
Clean room, friendly staff, great location, everything you want from a hotel
Very well received and nice and clean facilities. We've enjoyed our stay. The manager's reception was a +and the inlcuded breakfast had everything we needed to start the day on a good note.
room were comfortable, especially the bed. staff were very helpful with planning of tour. very impressed with the happy hour where drinks and nibbles were provided free of charge between 4 and 6 every evening
Great room layout comfortable bed and fun happy hour for kids. Knowledgeable and friendly staff, good and convenient breakfast. When staff knows a family booked a room they should give multiple shampoos and conditioners before we have to ask bc we found ourselves without enough. Glasses (drinking) were not replaced daily.
Beautiful room in historical building within short walk to all major museums, White House, and the Mall. Gold fish provided by the hotel (you have to ask for it) kept us company and made us feel at home. Complimentary bottle of champagne for my birthday was unexpected and wonderfully rounded up absolutely unique experience.
Friendly staff who helped with relocation to a room on a different floor than initially indicated and provided forgotten toiletries in the morning. This hotel is in a neat building and in a great location. The weather, but you can't control that.
Great location if spending time along the National Mall. It's only a few blocks down. The hotel is gorgeous and the staff very kind and helpful. The in-hotel restaurant Poste is very good as well (get the Lamb Burger!). Overall, my wife and I had a great time there. Like most hotels ... the pillows. The mattress itself was great, but the pillows were small and squished down to near nothing.
Great Hotel. My wife and I stayed here for valentines/anniversary. We were very pleased with the service from start to finish. We got the King Room with the vaulted ceilings and was everything we expected and more. Wow! those robes are nice and after not going ahead and buying one the spot I finally just broke down and ordered it. Staff at the front desk were very courteous and helpful and that extra touch of remembering that I had called earlier to inform them that we would not check in until after dinner was nice. (Hey I know its in the computer but its nice to hear the words). We will definitely return again.
Staff was great Size of room
The staff, lobby, bar were very good and comfortable. The resturant was average. The room was small since the building was converted to a hotel from the post office. I stay with the Kimpton chain all the time. The room was very small for 2 people and 2 21 inch suitcases. However, it was functional. I rete the hotel 3.5 starts.
I loved my stay at the Kimpton Hotel Monaco. Our room was on a quit floor, spacious with high ceilings, a seating area, and a fully stocked minibar. The hotel is centrally located so easy to walk to nearby restaurants and museums. The pillows were not fluffy, more flat leaving my neck sore the next morning.
This hotel, in an excellent location is a bit "long in the tooth" as the Brits would say.. but aside from the 1/4 mile walk to my room, the staff was great and they had a nice hospitality bar in the main lobby. Getting your bag up a flight of stairs w/o a ramp is something that they should work on .. esp when no valet staff is around to help. About as convenient as the NY Subway.
Staff, breakfast, pool
The staff were exceptional - friendly, professional, and accommodating! Spacious room that was very nice. Comfortable bed with freshly washed duvet instead of a nasty bedspread. Mini fridge, microwave, and coffee maker in the room, although fresh coffee was available in the lobby at any time. Wonderful shower and clean bathroom. Having never stayed in Washington DC before, we were surprised by the fee for parking instead of free parking. We found later that every hotel in DC charges for parking. It was roughly $50 per day but parking was secured safely in two basement levels. We had access to the car whenever we wanted, we just had to ask. our checkout time was 12:00 Sunday, but could stay parked until 1:00. We checked out in the morning and were able to pay an extra $10 to leave it parked until 5:00. Good deal! If you stay here, be sure to eat at least once at Busboys and Poets around the corner. Best crab cake platter I ever had! The were served over grits that were as creamy as mashed potatoes, covered with lobster sauce, and topped with fresh asparagus. And the waiting area is a bookstore! Wonderful atmosphere in the bookstore and restaurant.
Free hot breakfast and wifi are always appreciated, as are 24-hour coffee and tea (although one has to travel to the lobby for it!). Very convenient location within easy walking distance of metro station. Items in snack shop were overpriced and some items were out of stock, which further constrained one's already limited food options.
Complimentary Coffee/Tea bar 24/7, breakfast, daily apples in lobby, friendly staff. Neighborhood location under construction.
The staff was extremely friendly and helpful. The gym had four workout machines and two of them were not functional. In the morning this prevented travelers from getting a morning workout in.
A great value for being walkable to the capital mall area, great restaurants, etc. A block from Safeway too.
Convenient to convention center. Older but modernized and clean. Not a lot of parking available. Valet was full both nights I stayed. Hotel keys problematic. Vending machines were not working On my floor.
Always enjoy our stay here - great location
Forced to valet park at $99 for 2 nights. I don't like to valet park. I didm;t have an option. If I had known this ahead of time, I never would have booked.
loved the design, staff, the room and the breakfast! the fitness room could use some mats for floor stretches. also there is some space for additional equipment, such as a cable trainer or a pull up bar
For a stay in Washington D.C., I cannot imagine a more perfect hotel than the Courtyard Washington Convention Center. My husband and I were planning a quick sightseeing trip, and chose the hotel for its price and location. We could not have been more pleased. The hotel was immaculate, our beds were comfortable, and the staff was always more than accommodating. We were within walking distance of the National Mall, a number of museums and restaurants, and practically above Ford Theatre. The hotel itself was not without its charms; being an old bank, the basement included old vaults, and the local architecture, both of our building and the others in the area proved unparalleled. If we ever return to Washington D.C., we would love to stay here again. We were very sad to check out and see our visit end.
Location, facilities, clean hotel, price Parking option. We parked offsite, 3 blocks away, for 1/3 the cost.
Walking distance to everything we wanted to do Parking was expensive
Room was good for one person on a business trip. I had problems with the parking. It was expensive for the bad service that was given to me. Also I was double charged for my room. I have booked many hotel rooms and that has never happened to me
It was a nice hotel, in a relatively good location. Not a far walk to the Smithsonians, White House, etc. Parking is expensive and they tell you there's no charge for room service to be delivered, but there is.