Hotéis em Santa Croce, Veneza

Prós: Thank you for the most memorable wedding anniversary . Your hotel is splendid and in a perfect location. Breakfast was so relaxing in your beautiful garden and the food was impeccable. The view from our window was everything I wanted from Venice perfect. All the recommendations for dinner were on point. Your welcoming was so warm we really will be back as soon as we can. Venice is magical. Keep up the good work. Many thanks

Prós: Strive to do everything they can to make your stay memorable. Went out of their way to make sure wife and I were taken care of.

Prós: The bed moved

Prós: Good location, excellent stuff ,very friendly.

Contras: No coffee maker in the room

Prós: The bed was comfortable and we had a lovely outside balcony

Contras: I thought the restaurant where we had breakfast was extremely formal and limited selection of breakfast. The lounge upstairs was very dark and drab.

Prós: Reception staff were all very helpful and efficient.

Contras: Room was dark and did not have the view of the canal,

Prós: The two front desk staff I engaged with most were lovely, knowledgable and provided a great concierge service by discussing restaurant and travel needs, offering options and making bookings. They handled problems and requests quickly, had perfect English, were professional and capable. The gardens were lovely spaces, the inner courtyard especially tranquil. The palazzo origins of the building make you feel more connected to the history of Venice, and the decor was fresh, reflecting the fact the hotel was only created a few years ago. The newness of the place means that USB charging points are conveniently included in the rooms. Fresh fruit in the room, nibbles provided with drinks

Contras: The lounge rooms were dour and were not appealing as a place to sit. The hotel photos make them look traditional but in reality they would made a good set for Miss Havisham’s house. Not helped by the fact they were not lit after dusk. I’m sure in warm weather the gardens would be the logical place to sit for a drink, but in cooler weather there is nowhere convivial to sit. The reception area is overwhelmed by a sarcophagus of a table (that exudes the hotel branded scent - available for sale) which takes up any room for communing. When we came in after dinner out and asked to sit in part of the restaurant for a drink (there was some life there) we were told that it was for dining only.... The breakfast was overly formal, stiff service, a la carte only with somewhat limited options. I guess there are local interpretations of eggs benedict, but this was the first time I encountered no ham, no muffin and no hollandaise. The classic room I booked had the advantage of a balcony, with views of the tv aerials of the city. In hot weather the balcony might be a god send, perhaps compensating for the very tiny room, no room for two people to pass the end of the bed! Mould under the rim of the bath did not meet my expectations of luxury. Housekeeping had a go at removing, but it was still there. In summary, a middle ranking small hotel, with middle ranking management, attempting to be luxury boutique. However, this is Venice and I’m not sure this isn’t the norm.

Prós: The decor of the hotel made you feel as though you were in Venice in its historical heyday. The service was exceptional. Breakfast was very tasty and plentiful. Drinks at the bar were very well crafted. No detail left to chance. We would stay here again.

Contras: Nothing.

Prós: Hotel staff was extremely helpful and pleasant. They spoke very good English which was a plus. The room was very clean and staff did great job providing anything that was needed. Location was always very amazing to the bus and train station.

Prós: This hotel has everything you need for a wonderfull stay in Venice. Great location, walking distance to the city center but still in a quiet neigberhood and right next to the bus and train station. Very good breakfast and a beautiful garden which you can enjoy with nice weather.

Contras: The bathroom was a little on the small side but still comfortabel and clean.

Prós: Location Helpful staff Clean Beautiful

Contras: Pillows were hard

Prós: Good location near the station, very convenient, clean rooms, adequate space for 4 people with 3 beds, comfortable.

Contras: For 4 people accommodation, they need one & half bath, also by now all hotels should have laundry machines at least one. They need to have a shuttle service for international customers like us from airport, didn't like the breakfast,eggs were smelling.

Prós: Great hotel, tasty coffe!

Prós: The staff were welcoming and friendly as soon as we arrived and throughout our stay. The hotel itself was very clean and comfortable, and the location was ideal for getting in and out of Venice. We would definitely stay here again.

Prós: The breakfast was a good value for money. Location was perfect near the train and boat station. The view from the room on the gardens was nice.

Contras: The room wasn't organized cleverly; I barely had some space to open my luggage. I expected to have slippers but I didn't get any.

Prós: The hotel has an unbeatable location as it seems to be in the middle of everything but a bit tucked away at the same time. The staff is very helpful and eager to make your stay as nice as possible.

Contras: The temperature cannot be lowered much during the winter so, even though is cold outside, the room can get very hot. I’m any case, we just opened the window a little and that fixed it

Prós: At first our room was a little small but they were so friendly and able to work with us by upgrading our room. Breakfast was delicious, and staff was very professional especially Marta. She helped me change a rvsp we made for a museum by speaking to the people on the phone for me.

Prós: Even inside the room you feel that you were in Venice. The back garden was spectacular. The best breakfast I ever have in a hotel. Great water view from both windows. If I go back to Venice, I will not look for any other place, I will stay here.

Contras: The elevator was very tiny. You can't fit two people with their bags, but at least there was an elevator. Many of the hotels there don't have one.

Prós: The staff was friendly. The rooms were cozy. Breakfast was perfect.

Prós: The breakfast was excellent, specially the delicious home made cakes, fresh fruit and nice coffee. Very convenient location, a few metres from the coach an train station, yet by a lovely canal, in a charming Venice street, in an 'palace' building. The room was warm, cosy and clean, with two windows over the canal. We had a complimentary glass of prosecco.

Contras: The room smelled tobacco despite smoking being forbidden in the hotel. The hotel has only a small bar, it doesn't have a restaurant for evening meals, neither room service.

Prós: great location lovely atmosphere

Prós: Staff were accommodating and more then helpful, this hotel has so much charm and is so inviting on arrival. The rooms are spacious and the location is great! Right near the major bus terminal and so easy to access from the airport. We really enjoyed our stay and recommend it to anyone looking for affordable accommodation in Venice! We would definitely stay here on return.

Contras: They do not have wireless internet throughout the hotel, you have to pay for it, and use it in the lobby and its not value for money.

Prós: We loved the friendliness and hospitality of the staff, especially Roberto. We also thought this location is perfect for those who are going on a cruise from Port of Venice since it is adjacent to the plaza where the shuttle bus picks up Breakfast also was fantastic!

Prós: Great location, very nice room, bit complicated corridor system (but I guess its just Venice thing:), great breakfast.

Contras: Bit stinky corridor outside our room but not a big deal really...

Prós: The staffs are friendly. The location is excellent - just next to Piazzale Roma, and a bridge away from the rail station.

Prós: Breakfast good. Room very comfortable. Position excellent for accessing all areas of Venice.

Contras: On arrival , member of reception staff very brusque but subsequent staff very helpful and courteous.

Prós: Close to train station and water bus transport. Good restaurants in close proximity. Overall a good locaton to enjoy Venice.

Contras: A minor inconvenience was the policy relating to continental breakfast room service. There was a different menu for room service which was not suitable and the staff (or policy) does not allow the guests to choose their own breakfast and take it to their room.

Prós: Closness to places we wanted to go and near the Rome Termini for Train service

Prós: It's central location was terrific for access to the city itself plus the bus and train services. The staff are very friendly and helpful.

Prós: Staff were very helpful, room very clean, breakfast very good.

Contras: It was about a 30 minutes walk from st marks square.

Prós: My partner and I enjoyed our stay, the location was central with lovely restaurants nearby. The room was beautiful and cleaned daily. The staff were great and gave recommendations on activities and restaurants. I highly recommend this place...

Contras: Extra charges for breakfast e.g. omelette or scrambled eggs and pringles in the room.

Prós: Very close to a pier, easy to access via boat. The room was very nicely furnished in a true (and a bit tacky) Venetian style. Really good quality/price for Venice, with a basic breakfast included that you top up with payable dishes (reasonable). Good service. All in all well worth it!

Contras: We felt our room could have been better cleaned and there was a stain on one of the pillow.

Prós: Staff, room and facilities

Contras: Very good, actually I didn't belive it is still at 3 star ranking, nice staff, wonderful room and location is in the middle of all attractions while close to train station.

Prós: The lady in the breakfast made the best capuccino ever! Thank you

Contras: The heating was to high!

Prós: We stayed for the third time at this hotel. The location is very good, the services are of good quality and the staff are kind. We will return with pleasure.

Prós: We live in Sydney and we came here for our honeymoon, and the staff served us very very well, and the room is super amazing as well as the bathroom “Perfect”. Also, They gave us honeymoon presents in the room. This hotel is the best among other hotel that we stayed in Paris, Lucerne, and another hotel in Venice. We love this hotel so much. You must experience Hotel Al Duca Di Venezia. We

Contras: Nothing

Prós: Staff very helpful

Contras: Heating rather noisy

Prós: Lovely quaint boudoir that exudes that old charm of years gone by, very clean & quiet.

Prós: I can't say enough about this hotel. Staff was exceptional, the hotel was gorgeous and all for a very affordable rate.

Contras: Wouldn't change a thing!

Prós: The reception staff was wonderful. They helped us find nice family friendly restaurants, made suggestions for day trips and evening events, and organized a reasonable transfer for us. The hotel was beautiful and truly exhibited the Venetian atmosphere. The best part--it was "off the beaten path" in a quiet area, but within close walking distance to the main attractions of the city.

Prós: I enjoyed everything , from the decoration to the location and the kindness of the staff.

Contras: Everything was perfect.

Prós: The room decoration is quite pretty. The receptionist is quite helpful and passionate. As soon as we checked in, he offered all info we need.

Prós: I stayed in Al Duca Di Venezia with my mother for two nights in mid-November. It's located right next to the Natural History museum and is very close to two public transit ferry stops. The room was absolutely beautiful - very unique and luxurious decor. On top of that, the staff were absolutely fantastic and extremely helpful about sightseeing, restaurant recommendations, and general information like train times, etc. Our favorite hotel during our week in Italy.

Contras: Breakfast room was small and the breakfast itself was a little too basic - but really, not a problem.

Prós: New, modern hotel + well maintained, clean + good location + friendly & helpful staff - all of which are scarce in Venice.

Contras: The room was a bit too small and the elevator stopped on the 2nd floor, so we had to climb one floor. All in all, it was a small price to pay for such a nice hotel.

Prós: Staff helpful. Room spacious for Europe.

Contras: Room should have a chair where one can sit and read.

Prós: This is a wonderful hotel. I had specifically asked for their room with the gorgeous red draped motif and they complied. The room was large and beautifully adorned. The staff definitely tries to be very helpful and everyone is friendly, but we got a lot of misinformation from Katarina (on restaurants and making phone calls). The hotel is about 15 minutes walk to the Rialto Bridge and about 30 minutes walk (give or take) to St. Marks Square. You can also easily take the Vaporetto (water bus) to both locations. We were very happy with this hotel and would stay there again!

Contras: As stated above, Katarina tried to be helpful, but gave us wrong information on some restaurants and making long distance calls. Otherwise, the hotel is wonderful.

Prós: We booked this hotel based on the photos posted on the website as there was no review during time of booking. Hotel was very new, only 2 months old and the photos are indeed true. The room was covered with beautiful wallpaper and the bed was typical Venetician design. Room was not big but sufficient for two person and bedlinens were very smooth and comfortable. The staff were very helpful and gave lots of information on where to visit etc.

Contras: My only complaint is that the bathroom was too cold, there's a draft of wind in the bathroom which makes it very cold during showering.

Prós: I and my girlfriend had a wonderful stay with nice room setting, kind hotel staff, good location (very near to train station) etc etc.

Prós: Wonderful location, great value for money, good breakfast

Prós: My room was beautiful, It was due to the early Corona Virus outbreak so the hotel was Quiet and I was lucky to be up graded to one of the front rooms with Canal view. The cleaning staff kept the room spotless and very comfortable. I will definitely try to stay at this Hotel again next time I go to Venice.

Contras: For me personally, the breakfast did not have a healthy enough Variety, but the breakfast staff were still helpful and pleasant.

Prós: Everything is cool! A bit difficult to find because Venice is a maze, but there is a sign on a parallel street. Location is perfect as well as other facilities, view from window, room, bathroom and breakfast! Very close to Rialto bridge, you can see Ca d’oro and grand canal from breakfast room. Will definitely return!

Prós: Style, location on the Grand Canal, cleanliness, accessibility through S. Stae boat station, close to the Rialto bridge

Contras: Nothing

Prós: Very nice , helpul and friendly staff. The location is very convenient and the service excellent. The rooms were clean and beautiful.

Prós: Very clean , great breakfast

Prós: Historic building, good breakfast selection - super breakfast room - get there early to snag one of the two tables on the canal front balcony. Front desk and breakfast room staff are friendly and responsive. Was upgraded for one night - nice to ahve a larger room but required a move the second night.

Contras: I booked a single room - advise to get a double as although fully functional, the single rooms are tiny. My room did have a view over the side canal though and large windows in the sleeping and bath rooms!

Prós: Very friendly and helpful staff, excellent location a few walking minutes from Rialto, wonderful view from our room. Nice Venice atmosphere in the palace

Prós: We really enjoyed our stay. The building was built in the 1300's. We just loved the history of it. The staff went above and beyond. The breakfast was good. The location was great. About a 5 minute walk from the water bus stop and about 15 minutes from St. Marks square. After being in the crowds all day it was nice coming back to our quiet little corner of Venice,sitting on the balcony with a glass of wine watching the sunset and the boats go by.

Contras: I would have given it a higher rating except our room was on the bottom floor. It was very damp and the AC did not work well at all We did let them know the unit was not working properly and I am hoping they will replace it for future guests.

Prós: Location

Contras: Steps. Some steps were loacated in the middle of the room.

Prós: Location was excellent. Day staff were very cordial and helpful, even upgraded my daughter and me to a suite.

Contras: The night staff (front desk) was also doubling as a bartender in the bar. He was most unpleasant and made it clear that the five of us in the bar were a big inconvenience for him even though there was no activity on the front desk.

Prós: wonderful breakfast on the balcony overlooking the Grande Canale and drinks in the evening as the bar is always open and cosy. A lovely room and very clean.

Contras: loved everything

Prós: Great location on Grand Canal. Suitably quiet neighborhood, even though close to almost everything you want to see in Venice. Friendly staff (offered the upgrade to bigger twin room for our teenagers at no cost).

Contras: Should learn to be more friendly and not so rude. Unfriendly atmosphere.

Prós: The location was away from the crowds yet convenient to the Vaporetta and other sites.

Contras: The staff was not very knowledgeable about the area.

Prós: Quiet location, but easy access to main sights. Breakfast overlooking Grand Canal.

Prós: The location is perfect - sitting on the porch right on the Grande Canale with a drink after a long day's walking around in Venice is a treat. The room was large with enough space for a family of four.

Contras: It is difficult to find when you first look for it.

Prós: Staff was incredibly friendly, attentive, very much a family atmosphere. Wonderful complimentry breakfast buffet, loads of food to choose from. Hotel accessible via water taxi and prime site right on grande canal. We will plan to stay at same hotel again next year, hopefully for two weeks, to spend more time on the grande canal and to tour more of italy, a beautiful and friendly place. The hotel also offered free water taxi to the Murano Glass factory and to San Marco Square.

Contras: No elevators to upper floors. Must be able to go up and down several steep stairs. We had plenty of help getting our luggage up and down so we had no problems.

Prós: All the staff were more than helpful

Contras: yes it needs system for keeping the breakfasts warm

Prós: We found this hotel very quaint and comfortable. The breakfast was really nice and the setting was lovely. I have already recommended this hotel to some friends. The only thing was we found it quite hard to find, but then I would guess a lot of hotels in this area would be the same. We thoroughly enjoyed our stay.

Prós: Well decorated rooms, great location.

Contras: Requested extra bed, which was not available, so had to get extra room with full price but wasn't like the other rooms.

Prós: Central location, though with quite surroundings. The hotel is a hidden gem with a marvelous Canal Grande view. Comfortable bed, bathtub and the amenities are a nice bonus.

Contras: A bit pricy!

Prós: The views were amazing and the room was very comfortable

Contras: I wish there was a kettle for us to have hot drinking water

Prós: Atmosphere,Location,Friendly Staff

Prós: Our room (210) had two balconys over the Grand Canal, with superb views in all directions. The room is fabulous - tastefully modernised with many original features maintained, as the rest of the hotel was. A really indulgent way to see Venice.

Contras: However, the staff were surly at breakfast, which was only average. In short, a superb building in a peerless location, with snooty staff.

Prós: This hotel is a recently renovated 16th century palazzo on the Grand Canal in Venice. Our room was quite small, but adequate and had a nice view of the Grand Canal. The bathrooms have bathtubs and are an nicely done and an adequate size. The hotel is 15 minutes by foot from St Mark's Square which we liked as it was somewhat away from the main tourist area. However, it was easy to go to St. Mark's by foot or boat.

Contras: The entrance is somewhat hard to find the first time, and the rooms are quite small, but per above, still work.

Prós: The hotel was central, yet secluded. Perfect.

Prós: Location on the Grand Canal and very close to a vaporetto stop is fabulous. We stayed in a junior suite, which was very roomy and faced the canal with a fabulous view. Double glazing kept out most the canal traffic noise which we rather liked anyway! I think other rooms face over a lovely garden area at the back which may be quieter. Terrific bar area downstairs which looks out towards the canal and there is a water taxi pick-up service at the hotel's own dock. Staff were very helpful and friendly. A great experience and we will certainly stay there again on our next visit to Venice.

Prós: Clean, comfortable room, with excellent location, and pleasant staff who were helpful in providing tips and suggestions for our first visit to venice.

Prós: Nothing

Contras: We did no receive booked Deluxe room. Our room was very poor, small and noisy. Staff said only "Sorry" and smiling. There is no any restaurant or cafe for dinner. Very expansive for their service.

Prós: We appreciated a lot the friendliness of the staff, who were very helpful. We had a beautiful room, very big and comfortable, spotlessly clean, with a great view over Canale Grande.

Contras: Careful: when we paid the bill at the reception, we were checked out, meaning when we returned to our room we could not enter it anymore, resp. inside all electricity is dead. This makes for a strange feeling - to be avoided. Suggestion for breakfast: it was a pity that only scrambled eggs could be served whereas we would have loved to have fried ones - which meant we did not have any during our stay. The dark bread (heated in the oven?) would fall inro 100 pieces when trying to cut it open. Freshly baked bread from bakery would have been a nice alternative.

Prós: the hotel was in a very good position, also very clean and well fitted bathrooms.

Contras: the reason I would not return to this hotel is the very very poor service, reception staff screaming at someone down the phone while we were having a very pricey prosecco at the bar (no nibbles offered) never been anywhere in Italy and not had nibbles. Breakfast was a total shambles the lady serving just could not cope 6 rolls and 6 croissants on buffet at any one time where there were about 30 guests waiting for bread, when they came mine were frozen solid in the middle I complained as could not eat them but was told this is how they arrive so nothing can be done also reception said yes we know but did nothing so had to go without breakfast at least their coffee is good, when you stay in a 4 star you expect some service but this hotel had0

Prós: Excellent surroundings beautiful furnishings ideal location value for money. Breakfast excellent.

Contras: No bar staff!

Prós: The hotel building is old but inside was a mixture of old and new ( which we liked very much) also in a very good location. The staff were very friendly and helpful.

Contras: Our room was smaller than we would have liked. At breakfast we would have liked a pot of coffee on our table and a menu to say what cooked items were on offer that day/everyday.

Prós: Еverything was brilliant, very convenient location near Tronchetto, Santa Lucia and Piazzale Roma, tasty breakfasts, friendly stuff, clean and cosy rooms, low price

Prós: the breakfast was good, without many choices, the location was very good next to a bus stop, in 10 minutes walking we were in the center of the market in another 5 minutes on the Rialto Bridge and in another 7 minutes in the square as a mark, very safe all hours even late at night, the cleanliness was very good every day

Contras: more choices in the breakfast meal, and a computer for the public even with a payment for some visitors' need

Prós: Everything was perfect

Prós: The staff is good. They know English. It's close to bus stop.

Contras: The rooms are too small. The lift is extremely slow.

Prós: This is a really decent budget hotel. Clean, with enough space in the room and the bathroom, and a reasonable variety of foods dor breakfast - at least I didn't get bored with breakfast food even after having stayed a week at the place. Even though the hotel is situated near the bus and ferry station, the street is quiet. Proximity to a multi-storey parking didn't bother me.

Prós: The staff in the hotel was very kind and grateful, spacial thanks to Mr. Seneca for his help

Prós: Great location. Close to all transport links. Lovely helpful staff. A restored old building, with modern furnishing, and bathrooms. The heating was just the right temperature too.

Prós: The hotel is ok for the price.

Prós: Very good value. Excellant location - 200m from Piazzale Roma for buses from Airport, 200m from People Mover for cruise ship terminus and 300m from major river bus station. Some of the buses actually pass the front door!

Contras: Breakfast was adequate, but for the overall price it was a very good deal.

Prós: Staff very helpful, excellent bathroom.

Contras: Breakfast very average.

Prós: As a converted monastery the Casa SantAndrea had a very interesting decor. The floors are marble the ceilings have exposed bricks and wood beams. The staff was pleasant and helpful.

Contras: There was no TV in the room, but it really was not necessary.

Prós: excellent location, especially when going to/from the port for a cruise. And the bathroom was great, modern, clean and spacious.

Contras: The beds were not very comfortable. The breakfast is mostly prepackaged sweets. Nothing for breakfast that was fresh. Sparsely furnished, no decor.

Prós: It is very close to bus station, supermarket, but you have to pass the supermarket premices. There's not too many people around. Very good for a short stay.

Prós: It was excellently placed to supermarket, train station and Piazzale Roma, where the buses go. Very clean.

Contras: The lift did not work.

Prós: Location of the hotel is good, very close to bus stops annd train station. There are good restaurants and cafes around. As soon as you get off from the hotel you face a canal so you feel yourself you are in Venice ! Hotel looks old from outside but it's quite modern inside, new furnitures new curtains etc.

Contras: Very poor breakfast, they should have served much more rich breakfast for this price. No TV in the room, although I don't watch TV much during my trips, it would be nice to have a look at news on TV sometimes.

Prós: Very good renovation, comfortable and clean

Contras: poor breakfast, no good way with lagage from the garage till hotel