Hilton Molino Stucky Venice

One very kind lady waiter at the lobby bar - she do her best for me to be fine and happy when I was there for my coffee. Also there is a free shuttle to Zattere and San Marco which is convenient.

It looks very luxury, cozy and chic on the pictures and in real it's not like this at all. That's the biggest disappointment. Very noisy and crowdy breakfast. All the hotel is with very strong air-condition that you can't stay without good clothes - I was with Summer clothes only. In the lobby you cant stay near to the window cause there is something called "executive lounge". I don't know why the need it. I order my breakfast in the room and it comes with a coffee glass with some scars of coffee - not well washed. The hotel at all and my rooms specially was dark with just one window which is not enough to have normal light in the room. There were 4-5 people queue on the reception to check-out (about lunch time). There is not option to go to the hotel from the airport or Tronchetto parking without taxi - about 85 euro one way from/ to Tronchetto. I dont think this hotel is well rated like value for money. I wouldn't go again there.

The staff are very helpful and friendly

The room was right in front of the pier of the hotel and during the night it can be very noisy. They should improve their windows for better soundproofing.

The location was nice, just opposite the most attractive part of Venice on the mainland, with complimentary shuttle circulating 2 times/hr all day long. This was quite convenient for sightseeing.

Lack of technical maintenance. As for a this class of hotel, too many things (especially in the bathroom) were fixed provisionally (e.g. tightened with toilet paper or just hanging loose, not to touch), so that on several occasions I found myself staring with confusion at some loose piece of armor in my hand. Each day we had problems with entering the room and had to report at the reception for re-coding our keycards. Getting to a TV channel of interest on the hotel TV was a challenge on it's on (perhaps this was faulty remote, but seems rather to be something wrong with the hotel TV menu).

not too much.

I must say I am totally disappointed with my stay. I selected this particular propert because they had stated that they do have SPA facilities in the hotel. On the arrival we had been told that kids are not allowed in the SPA and, moreover, we need to pay extra for entering the SPA. I was not stated here in the hotel policies and the bookling representative told tha Hilton fills the data on booking for themselves. Hilton guys were saying just the opposite thing.

Beautiful views of The city of venice, good free connections to Venice.

Was not made to feel welcome, we had two small children, and felt this was a business hotel first and foremost. Although this was my partners and my Honeymoon, we have no childcare. So had to take our children long, there was no effort to make this a memorable stay, even though I had made them aware well in advance.