Hotéis em Sydney

Prós: The location was convenient to the ICC

Prós: The staff were amazing. Will definitely stay again

Prós: Beautiful environment, staff were fantastic, highly recommended

Prós: Great location Extra large unit was amazing Service very friendly and helpful

Prós: Pool, corner suite provided amazing views and beautiful bathroom and tub. Dinner from atelier was such a delight! And champagne bar was very nice also. Spacious and grand, yet very contemporary. Staff were friendly and polite.

Contras: No negatives!

Prós: Bed if comfy, great view!

Prós: The property has been built out on all sides, there are private residents on the city side that your room looks directly into...and the darling harbour side is almost completey blocked by building projects... there phots on your website are VERY misleading

Contras: comfortable clean...... friendly service and so close to town hall station and close to city centre

Prós: Personal service and attention to detail. And great access to the city and darling harbour

Contras: Nothing. Great value for money, service and facilities.

Prós: Comfy beds , good location

Contras: The extremely rude concierge when I checked in . The even ruder concierge when I checked out . My bags weren’t unpacked from my car , it was pouring rain & I was struggling with bags etc . I was I was treated like a piece of dirt !

Prós: Good property

Contras: Mould in the bathroom

Prós: Effortless easy early check in of bags and parking so we could explore Sydney, they even provided an umbrella as it was pouring. Associated bar was clean, helpful and friendly for a pre-dinner drink even with 2 young children. We stayed for breakfast the next morning.

Contras: Can’t think of anything

Prós: Staff are very good and professional (accepted check in staff). Comfortable bed.

Contras: The breakfast was too busy making a long queue for. Check in staff were not very friendly. Room view not nice.

Prós: Close to main attractions. Staff very knowledgeable and polite.

Contras: No microwave.

Prós: Room with Darlington Harbour view and closeness to restaurants and activities.

Contras: - extra 2% charge imposed on the bill when paying by credit cart. - traffic noise in the early morning at Room on the 5th floor facing the highway.

Prós: Great location. Comfortable. Tasty breakfast.

Contras: Our windows were facing some other residential building - quite uncomfortable. Concierge was supposed to book us for an airport shuttle, but in the morning I found that he did it for taxi. In the end it ended up even better as the taxi was only $42 (cheaper than Uber or shuttle for two).

Prós: Just the receptionists - guy who took my feedback when I checked out and seemed sincerely upset that I had a bad experience and the lady receptionist who produced the bedroom slippers when housekeeping rudely said there was none. Other than that, I was totally ripped off. I know the holidays bring volume, but the hotel should've been prepared for that. If you can't handle it, don't book additional guests, especially the ones that pay and are Accor members. You'll just ruin the experience.

Contras: Booked this for NYE, our first time in Sydney, Australia, at that. Paid a hefty AUD3000 given the holiday and received a rude response with no explanation on the first night from housekeeping when I requested for bedroom slippers. Was told they ran out but reception managed to produce 2 pairs the next morning for me (reception was actually quite helpful). Used, empty glasses, utensils were left on the table after beds were made up and towels were replaced. Room was clearly not vacuumed nor cleaned as the carpet still had some pieces of paper on the floor. Moulting towels with lint sticking to the body upon use, which meant having to take a bath again to remove them. Being an Accor member and having used Novotel around the world on various travels, my family was placed on the lowest floor with the cabin crew of various airlines. Noise could be heard outside. Black out blinds were not noticeable and woke up to the bright light. Refill of water bottles inconsistent - only done on 1 out of 4 days and even after having asked 3x on the same day for a refill, was told - "that's not our department" - and so the water never arrived. Attempted many times to re-stock water in the lobby but it was always empty and finished. For AUD3,000, it was a total rip-off and after having transferred to Westin Sydney with my SPG-Marriott points and getting the best room ever and satisfactory service for another 3 nights, Novotel Sydney has made me re-evaluate and think whether I should still continue using them when I travel.

Prós: The only thing I liked was the availability of the outdoor pool and access to internet in the lobby.

Contras: When I arrived and walked into my room, it smelled horrendous. Then walking into the bathroom their was some object of grossness in the shower. We called immediately and transfered to another room that was ok, but still had an odd odor. Then later in the evening, when coming back from dinner their was puke in 2 of the 4 elevators just sitting there. The front desk was informed, but really didnt act on it. I had to ride up to my floor with puke on the ground cause the other 2 elevators were taking too long. I spent 475 dollars for the one night.....I was extremely disappointed. Didnt even bother to try and get a refund.

Prós: The view and location.

Contras: The pillows were so uncomfortable, I woke up during the night with a sore neck and threw it on the floor. The shower temperature was very ordinary, had hot onto full with no cold. Asked for a champagne glass to be brought to the room, never arrived so I went down to the bar to get it myself. I think parking should be cheaper when your staying the night there. The view is stunning but for $509 a night I expect everything to be spot on.

Prós: on arrival staffs were not friendly my wife and I come from Batemans Bay to recover from the fire we had very bad time we almost lost everything we wish if stay at the Bay thanks for nothing . only location was good

Contras: the whole experience

Prós: Location was excellent. Good room.

Contras: Bar shutting at 1030pm was far too early for a hotel of this standard. Breakfast was average. On a busy weekend there were long queues. These were caused by guests who hadn't prepaid, doing all the necessry paperwork. Those of us who had prepaid, after queueing for 15 minutes were directed straight to a table when we reached the front of the queue. Surely on busy days they should operate a two line system. It's not rocket science. There was not enough fresh fruit available.

Prós: 4 Pillows were all large, 2 thinner ones would have been better.

Contras: Location was hard to find with all the roads, very confusing when walking along the train track, wondering where you had to cross, to find out you had to cross the tracks and go up through the car park.

Contras: AC stopped working in middle of the night. We alerted staff the next day and the t was fixed while we were away. We never had hot water at the bathroom sink. In fairness, we never notified the staff about the problem.

Prós: Check-in, birthday present & card, made to feel welcome

Contras: One if the waitresses at breakfast was less than helpful. Seemed to be annoyed that my wife wanted breakfast at 9:30

Prós: The food from the restaurant was excellent

Prós: Fantastic location Really great breakfast

Contras: Their was only one chair in the room drawer space lacking, especially at bedside

Prós: Balcony for fresh air, quiet

Contras: Very tired & outdated furnishings

Prós: Clean, great location

Prós: Loved our room with a balcony and awesome view of the harbour! The room service was excellent,one of the best meals I’ve had ! The breakfast buffet was VERY good,well worth the extra $

Prós: great location and staff

Prós: Location and the reasonable price.

Contras: After I had left they hit me with a mini bar charge. I never touch any mini bar stuff ever.

Prós: Location was good, breakfast was great.

Contras: A weird looking box in the middle of the floor, possibly a dehumidifier, and the bathroom door was jammed and wouldn't close, and there was still a bit of rubbish in the bin in the bathroom. Staff fixed the door and removed the box after a reminder, but they were friendly and also offered for us to change rooms, but as we had partially unpacked we decided to stay put.

Prós: Location

Contras: Need expanded gym equipment

Prós: Beds were in credibly comfortable, great spacious room. Club lounge was nice to do business in. Loads of chairs in the room and the balcony was nice to have in the room. Nice view of the river. Breakfast was INCREDIBLY diverse (with an extra charge).

Contras: Staff didn't jump to help, and were quite curt and short. It didn't feel like they wanted to help. The shower had NO water pressure and dribbled down the back of the wall. The Storage space was weak, Three people in a Two bed room struggled to put things away neatly.

Prós: The Hyatt is in a great location. The breakfast was great. The gym was clean and easy to use. The staff was helpful and welcoming. The hotel was very convenient to ferries, trains and the airport.

Prós: Location was very good. Staff was very courteous.

Contras: Carpet dated. Room small. Don't think 5 star rating is appropriate.