Hotéis em Sydney

Prós: Beautiful hotel and location was great.We easily walked around to sight see and catch Hop On Hop Off Bus. They had car to take us to cruise port but wanted $30 for short distance so took taxi for $9. It was all about trying to charge more for everything

Contras: No answer to email about shuttle.Received email upgrade offer so agreed to pay extra early checkin.We arrived about 830a said no rooms ready but for more $ could give us room.But 15 airline employees arrived 10a and given rooms.1130a before given room.

Prós: We liked the room, pool, overall staff and overall hotel.

Contras: We liked the breakfast, but thought the food in the evening was just ok.

Prós: Polite staff

Contras: Whenever I called the room service I had to hold for a long time.

Prós: The location is excellent. Located next door to major train station and easy access to both harbors. Staff was responsive. Breakfast buffet was decent with a good variety.

Contras: Staff was responsive but no more than absolutely necessary. I suspect it was a Five star at one time but not sure it is now. Otherwise a pleasant visit.

Prós: Great location, King corner room was great, especially the window over the bath

Contras: Impacts of COVID, we couldn’t get the full experience as all facilities where closed

Prós: Nothing except location

Contras: Dusty room on arrival Very bad customer service from on duty manager Not enough amenities to rate 5 star hotel So cheap to call 5 star hotel

Prós: The location was very good - a short walk to station, Circular Quay & Darling Harbour.

Contras: All the hotel’s facilities (pool, sauna, spa, restaurants) were closed & this was not clear when booking the room. We also found out upon arrival that the hotel was being used to quarantine travellers to Sydney! We were not on the same floor as those being quarantined but we would like to have been aware before booking.

Prós: Check-in and Check-out was a breeze.

Contras: The rooms are big but the bathrooms are dated and amenities not so great for the star level.

Prós: Location and gorgeous views, such a comfortable bed!

Prós: Location. Very close to everything. Excellent room and bathroom, spacious, comforable bed and pillows.

Contras: Free bottle water, not sure if included.

Prós: Definitely, early check in made the difference after 15 hours flight. My check in time was 2:00 pm and they had a room ready for me at 11:00am. Thanks so much!

Contras: Internet connection was very slow and we lost connection at all the time.

Prós: I liked how clean the facilities were, how helpful the staff was, and how modern the whole place appeared. Also, it was a 4-minute walk from the Wynyard train station, making it very convenient to get around time.

Contras: N/A.

Contras: The food at the hotel is rather expensive....eat out, it's cheaper.

Prós: that we got up-graded and the buffet breakfast was so delicious

Prós: Hotel staff were very helpful with any personal requests

Contras: Everything came at a cost including the drinking water

Prós: Quiet, modern, good eating options, central, spacious bathroom

Prós: Its location to the event I was attending, would be a great flocation for tourists

Prós:

Contras: Air conditing not working properly - still not cool after asking for attendance to problem Also - had to ask to have room floor cleaned

Prós: Location

Contras:

Prós: easy access to the City center, shops, Cafes, Restaurants, walk araunt the Harbour, Museum and the Rocks district and walking distands to all Buss lines

Contras:

Prós: Cleanliness of rooms. Good gym and pool facilities. Great bathroom. My room had a great view of city. Friends were also staying but their room had a poor view overlooking the office block opposite.

Contras: Lifts and lobby slightly old fashioned but still clean and tidy.

Prós: We were very impressed with the magnificent bed and pillows. And the courtesy and efficiency of the staff at the door, reception, and room service was terrific.

Contras:

Prós: The hotel was very well located. If you walk from Wynyard, it is a flat walk. The staff pay very particular attention to cleanliness and testing temperatures in the current crisis, which was reassuring. The room was beautiful and the bed very comfortable.

Contras: Neither of the TVs worked, but were attended to in a very prompt and friendly manner.

Prós: Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.

Contras: Better lounge experience

Prós: Luxury experience. Great facilities. Altitude restaurant was able to accomodate a great variety of breakfast options too given the current global situation.

Prós: Friendliness of the staff

Prós: Location is nice; Good view of Harbour Bridge and Sydney Opera House; Staffs are friendly.

Contras: The view was partially blocked by a construction crane; The valet parking scratched the rim of our car; The facilities are a bit old fashion.

Prós: with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!

Contras: Nothing I didn't like

Prós: The bed was very comfortable

Contras: The room was not as advertised. The service was very slow. The food was only ok at best.

Prós: The room was very confortable and the views were espectacular. All the staff very polite and useful

Contras: They didn’t clean the room after the first night. They said I had to ask for it in reception, but it doesn’t look very professional in a hotel of such category

Prós: • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel

Contras: • Exterior is dated

Prós: Café da manhã

Contras: Vista do apartamento. No site era uma coisa é na prática era outra

Contras: Room very warm after 2 calls to front desk problem not resolved and only one visit from staff Took 45 minutes for hotel to bring iron and ice

Prós: Super fancy and sheik , got a room upgrade

Contras: Staff took a while to deliver iron

Prós: Location

Prós: The staff were amazing, the best hotel staff I have come across in Australia

Prós: professional staff and attention to detail and cleanliness

Prós: The reception staff were very friendly and efficient coupled with the room service staff who were professional, courteous and friendly.

Contras: With many people at breakfast it was obvious the staff had difficulty coping with large queues, tables not set properly, inattentive staff.

Prós: Great hotel location affording some rooms great views. Excellent bathrooms, comfortable beds. Lots of people obviously love it - maybe it helps if you upgrade to the Horizons Club, though I don't see why you should have to, especially as these rates not always on offer.

Contras: Reception shambolic: no welcome, no porter, no offer of help with bags, no offer to join loyalty programme, told me the Shangri-La in Singapore is tired and needs updating! No apology for not correctly processing reservation. Horrible view of motorway toll booths. Annoying things in the bedroom like unplugged lamps, missing glasses, grubby hotel directory. Food and beverage not good. Saturday night the locals all book up the top floor restaurant and fill up the adjacent bar. Reserve days in advance or you have no chance. For a drink this leaves the Lobby Bar. Neon-lit chilled food cabinet, no music, no atmosphere, bright lighting. Nasty. Only available food outlet The Cafe. Horrible buffet. Dreadful, expensive, over-rated.

Prós: Stunning service location and room.

Prós: The employees were friendly, approachable and always eager to help. The location was within walking distance of almost everything. Definitely request a room with a view of the Oper House.

Contras: I had a basic room. I previously stayed at another Four Seasons in a suite and it was amazing. I think I was spoiled. The bathroom at this hotel was ridiculously small I could hear everything out in the hallway outside my door.

Prós: the service was exceptional. we were very well looked after by your staff

Prós: We had a large room with great views of the opera house and harbour bridge

Contras: The club lounge wasn’t available

Prós: Perfect location with a view of the Opera House. Superior staff that were super accommodating.

Prós: The view.

Contras: For the money the Hotel is in major need of an update. The pool is a joke. The rooms are run down and embarrassing.

Prós: Staff from the very beginning were exceptional with their hospitality and Covid safe practices - from the minute we checked in, our temperatures were taken and questions asked in terms of our whereabouts over the past couple of weeks. They then provided us with a room on the 32nd floor, and texted us as soon as our room was ready so we got to have a lovely lunch nearby without waiting around with our bags. Room was astounding with a full harbour front view with all the comforts you can dream about, including our own bottle of hand sanitizer and an up to date sheet of what's currently open in the hotel. When requested, they also provided a late 1pm check out, allowing us to soak up the morning views with a comfortable sleep in. I couldn't fault anything with this hotel, and it was a beautiful way to spend our anniversary and we can't wait to be back!

Contras: That our stay was far too short!

Prós: Great views

Contras: Construction was going on

Prós: Breakfast buffet

Contras: Construction around hotel is terrible. Gym and pool are old and needs to be updated. This hotel is the worst four seasons I’ve ever seen.

Prós: Location and friendly staff

Contras: No

Prós: Great Club Level staff and food. All staff were helpful.

Contras: Nothing.

Prós: The service and experience was amazing. Best hotel I've ever stayed at and was incredible for my wife and I for the start of our honeymoon!

Prós: comfy bed, good breakfast buffet, friendly and helpful staff

Contras: very small rooms, not also spotless clean (bathroom), not much bath products, no fresh bottle of water, no slippers etc.....

Prós: Location was fabulous. Harbour view a real bonus for country visitors. Luxury at an affordable price. Friendly helpful staff.

Contras: A little disappointed two members of hotel staff unable to point us in direction of a very well known nearby seafood restaurant. In fact when finally assisted by a doorman we ended up walking 30 mins out of the way when restaurant was in fact a a simple short walk of between 5 -10 mins away from Four Seasons.

Prós: the harbour view from the room

Prós: Stunning views of Opera House,Harbour and Bridge.Great position from which to explore city.Friendly and helpful staff.

Contras: Nothing,we had a wonderful stay.

Prós: centre of city

Contras: Disappointed at being given a ‘Smokers’ room. Were not asked what our preference was regards smokers or non smokers at reception. We assumed, wrongly, that we would be given a non smoking room.

Prós: location

Contras: they were working on the room next to mine and it was quite noisy

Prós: The welcome at the hotel and particularly at Reception was most impressive. Every staff member I encountered was so professional and friendly.

Contras: For the price of the buffet breakfast, I have certainly enjoyed better in Sydney city hotels and as I was entertaining a guest one morning, I was a little disappointed with the presentation and the selection.

Prós: Every member of staff we encountered was courteous and helpful. The rooms were well appointed & clean and the bed very comfortable. We wanted to extend our stay and the hotel made this very easy.

Contras:

Prós: We really enjoyed every second of our stay and we highly recomend this hotel to any one going to Sydney

Contras:

Prós: Excellent location; friendly hotel stuff; very comfortable room.

Contras:

Prós: Everything! Staff very pleasant, helpful and professional Free room upgrade Excellent room service

Contras: Front entrance can be missed when arriving by car, hotel is in a one way street, only a small 5-minute drop off area hidden by buses... not much hotel management can do?

Prós: We had originally rented an apartment in Sydney. However, due to construction at night, we had to relocate. We found a great rate at the Raddisson Blu and booked it. We enjoyed the last few nights of our vacation in a beautiful and comfortable room. The hotel staff was very helpful and the hotel was spotless. We would definitely stay there again!

Prós: Nice Clean Room

Contras: Breakfast Service very average, waited 30min and forgot a side on one of the two dishes. Poor quality food in general, very overpriced breakfast for what it was.

Contras: Dinner was different to what the menu stated and was lower standard to what the price indicates.

Prós: staff were efficient

Contras: the security and police in the lobby due to the iso people staying there made the stay uncomfortable, even though everyone was doing there best. It was not a good feel or atmosphere

Prós: Convenient location to city attractions.

Contras: Breakfast prices were way too high. I paid $158 U.S. dollars and the breakfast prices were $18 to $26 US dollars. Overall I enjoyed my stay as the room was clean, quiet and comfortable.

Prós: Stayed at the Radisson for one night on our way inbound from Canada to Melbourne. Lovely hotel, in the heart of the CBD. Close to the Harbour and ferries, the Opera House, slight trek to Darling Harbour but very central. Rooms were clean, modern and spacious. Also, took advantage of the breakfast buffet before or flight the next morning which was quite good but pricey $25per. The porters were exceptional, always attentive and helpful with the baggage. Would definitely recommend this hotel.

Contras: Only a couple of hiccups, we arrived in the morning and even though check in was at 3pm they said we could check in at 1130am. When we went to pick up our room keys they kept putting us off with “ready in 5 minutes” until noon. Just tell us noon, we would have gone for a walk. While we were waiting in the lounge for our room there was some construction going on in the restaurant, didn’t make for the best of atmospheres.

Contras: The aircon kept turning off at night and it got ridiculously hot! There was no cover on the quilt and the bed was quite uncomfortable. For a 5 star hotel I definitely wouldn’t recommend people go. This was meant to be a nice romantic stay for my partner and I but we ended up going to another hotel the night after and enjoyed that so much more.

Prós: CLOSE PROXIMITY TO ALL MAIN ATTRACTIONS.

Prós: Nice location. Friendly and helpful staff.

Contras: Quarantine hotel

Prós:

Contras: bed is old, sags in middle. Room is old, needs a refurb. "Atrium" means no view at all.

Prós:

Contras: We asked to hotel concierge for the morning call at 5:30am, but we did not get any phone call from the hotel concierge. Ii is indeed disaponted. I hardly miss the international fight.

Prós: The staff were very courteous.

Prós: Proximity to Central Quay

Contras: Bland decor

Prós: Lovely room and great location. Upgraded, but that cost $60 per night.

Contras: Nothing really, although room service meal was fairly ordinary.

Prós: The staff were fantastic - very friendly without being stuffy from frontline to cleaning staff. Great location - right between central shopping & circular quay.

Prós: friendly and helpful staff, good location

Prós: Service was excellent,staff very pleasant and helpful. Food was first class and reasonably priced.

Contras: Nothing

Prós: the hotel is ideally located with shops, attractions and ferries all within easy walking distance. Staff were very helpful. The breakfasts were superb. Room was very clean tidy and well maintained. Sound proofing was good. All the staff from the room ladies, concierge, doorman, reception, cooks and anyone else we encountered were so helpful and friendly.

Contras:

Prós: Fantastic hotel located perfectly for Circular Quay, Botanic Gardens and other central Sydney attractions. Very nice room with modern facilities in hotel.

Contras:

Prós: Room and Location

Prós: Great service from the staff!

Prós: Great location with excellent facilities

Contras: Room and bathroom a bit on the small side

Prós: Location is perfect!Lots of shops/eating places up and down the street,and next to train station. Walked to Circular Quay, Darling Harbor,The Rocks, Opera House,etc. Staff went out of their way to treat us so nicely! Room was amazing and quiet, loved it!

Prós: Breakfast, executive lounge where both amazing! Bed was so comfortable!

Contras: Security team is very proactive, I am guessing it’s just the laws in Australia

Prós: Location

Contras: Paid for room and breakfast, as we have stayed their numerous times before. But upon arrival we were told breakfast would be in room dining due to COVID. Has we know this, we would not have booked not stayed at the hotel

Prós: Perfect location, loved it right next to queen victoria building, beautiful room, staff were exceptionally helpful

Contras: Pillow too soft, no support

Prós: the staff were great and the room was exactly what we had hoped for, they upgraded us to a room with a bath. The front desk personnel were amazing and very helpful assisting us throughout our entire stay

Contras: The pillows were not great but we completely understand that due to Covid they need to take extra measures and that was still appreciated.

Prós: Everything

Contras: The breakfast was basic

Prós: Excellent central location to walk to either Darling Harbor or The Rocks to see the Harbor Bridge and Opera House. The 360 Tower is right next door as well. All kinds of restaurants and shopping surround this location.

Contras: Cost of the breakfast buffet is overpriced

Prós: The breakfast was amazing!! The view was wow and it was a lovely cozy room.

Contras: The water in the shower wasn’t very hot at all..

Prós: Perfect location & service

Prós: Hotel staff were very helpful and catered to all needs, the location is excellent for shopping & night clubs.... and the best was the Buffet Breakfast

Prós: location

Contras: nothing

Prós: The courtesy of staff and its location

Contras: The rooms are quite small and the drains in the showers don't work well

Prós: TV in the shower!

Contras: Nothing

Prós: Gym and Executive floor accessorites

Contras: Nothing

Prós: Quality hotel. Valet parking was efficient, rooms were as advertised i.e. clean, modern with a relaxing feel

Contras: air-conditioning noisy when actually trying to fall asleep

Prós: It was my wife's 60th birthday and the little extra touches they did made the stay all the better. Great Hotel.

Contras:

Prós: Good customer service.

Contras: Slightly long check in time.

Prós:

Contras: The spa was out of order for our last day

Prós: We have never stay in a luxry hotel before and decide after being together for 34 years it would be nice

Contras:

Prós: I struggled with the best location to serve as home base in Sydney and the Swissôtel was perfect to hit all the top attractions while also being close to a train stop from the airport. Additionally, it was an easy walk to other neighborhoods like Surrey Hills and close to a Big Bus stop.

Contras: The only thing i can think that wasn’t stellar was the tv station selection in the room. That’s hardly a reason to select any hotel- just a way to wind down before bed. The pros far outweigh this one con :)

Prós: Everything

Contras: The pillows

Prós: Proximity to The Rocks, Opera House, Botanical Gardens, Hyde Park, Railway Stations, Darling Harbour, Cafes, Supermarket. Excellent service from great staff!

Prós: Clean and comfortable for my family of 4

Contras: NA

Contras: They did not make up my room or replenish my minibar even though I was there for 2 nights - very disappointing given I gave loyalty to this hotel amongst strong competition for my business during COVID-19

Prós: Loved the location

Contras: The foyer was freezing cold when I arrived! I felt sorry for the poor girl working behind the reception area.

Prós: The staff were incredibly welcoming, and very kind to myself and my two kids who I stayed with for the night. The room was beautiful, the beds comfy and even though not large, one of them easily fitted my two kids (5 & 7) side by side with a pillow down the middle haha! The location is second to none as well, and it was easy access to Pitt Street Mall, QVB and light rail. Very quiet noise wise as well, but it may be different when people start heading back into the city after COVID restrictions are lifted.

Contras: The only thing I could fault was that you had to pay for movies, would of loved a movie channel just for the kids or myself to have watched a movie once we got back to our room, but honestly thats all I can fault.

Prós: room, the staff, and the location were all great

Contras: nothing

Prós: The Swissotel is in a great spot in the heart of the CBD making it super easy and convenient to use public transport or walk to a nearby destination. The room was clean and we had a wonderful view. The staff were so friendly and helpful. Definitely will be recommending it to others and coming back for a longer stay.

Prós: Central location

Contras: difficult for car unloading in market street and small street lobby

Prós: Clan/tidy room

Contras: Reception staff not particularly friendly

Prós: location was great, the room was beautiful, friendly staff

Prós: Spacious room

Contras: Delivery charges for room services

Prós: The location and the staff are about the only likeable characteristics of this hotel.

Contras: I paid $249 for an Advantage room requsted 2 double beds only to be told on checkin that the room only had one double bed. I then had to pay $50 to upgrade to an Executive room (a better room apparently) I failed to see the value which also included free drinks at the bar from 5.30-7.30 and breakfast which was the worst I have experienced at any hotel.

Prós: We enjoyed Sidney for WYD 2008

Contras: No. It was very comfortable.

Prós: perfect, with a first class concierge service

Contras:

Prós: Excellent central location, walkable to harbour and train station and monorail close by. 14 dollar by train to airport

Contras:

Prós: Very good, spacious bathrooms with a separate shower.

Contras: Overall, hotels in Sydney are quite expensive.

Prós: Totally I evaluate this hotel better than Grace Hotel nearby.

Contras: Hotel's dining, serving Indian dishes every night is bit tiresome for the guest staying 10 days like me.

Prós: Good room

Contras: Security a number of times indicates we couldn't get in - presumably we weren't allowed into the casino without an invite. That was a big negative - had I been told when booking well couldn't get to the casino we'd have stayed elsewhere - felt mislead. Also - was planning yo eat art the casino - again not disclosed whenever booking

Prós: I liked everything about our stay we got upgraded which was amazing felt so relaxed bed was so so comfy we loved it & we look forward to coming back again Staff were lovely from the moment we arrived at reception,room service etc Thankyou

Prós: I received Bed bites and had to go to the doctor and get cream We found bugs in the shower and bed bugs all Over the pillow and sheets it was disgusting. Such a shame as we have stayed there many times before and loved it- Dont know if we are going back

Contras: I received Bed bites and had to go to the doctor and get cream We found bugs in the shower and bed bugs all Over the pillow and sheets it was disgusting. Such a shame as we have stayed there many times before and loved it- Dont know if we are going back

Prós: Upgraded to a tow (2) story apartment with excellent views of harbour. Not expected but so happy

Contras: Pool, Gym and alot of shops not open due to Covid which is understandable.

Prós: The location of the hotel, the parking and the size of the suite

Contras: Heating wasn,t working, we were not given an imformation pack on arrival, only one remote control for three TVs

Contras: Elevator seemed faulty, slow, stopping at floors when no-one was there and very even told us it was out of order on an unattended floor. Talking to staff on the phone was not very helpful due to language issues.

Prós: The apartment was very roomy and comfortable, clean and well appointed. It was conveniently located.

Prós: The location, the balcony on 7th floor and the services available. Bed was comfortable too.

Contras: Could do with some fresh soft furnishings in lounge area.

Prós: Hotel apartments were really nice, we had a two bedroom, and it had two big bathrooms, with a great view over the city. Also had a kitchen so you can cook if you wish, overall we loved it here!

Prós: The helpfulness of the staff

Prós: location and facilities

Contras: casino didnt provide free drinks

Prós: Great apartment. Excellent facilities. Friendly, helpful staff.

Contras: We found it difficult to find main entrance, valet parking. It would be really helpful to provide guests with detailed directions when confirming bookings.

Prós: rooms are spacious, clean,has a nice kitchen with good brand kitchen utensils. i have never stayed in a service apartment this modern...and i would come back... and stay here again...

Contras: its not a great location...its difficult if you dont have a car....

Prós: Convenient location, plenty to do, staff very helpful, rooms lovely and spacious, plenty of options for dining

Contras:

Prós: Fantastic apartments! Fantastic Facilities!

Contras:

Prós: Close to the airport

Contras: Worst room I have ever had in my travels

Prós: Vary cookie cutter but overall good

Contras: Could have more character

Prós: LOCATION! Literally diagonally across the street from the International Airport terminal AND the train to downtown! We had an afternoon to kill do we took the train downtown for a walk over the harbor bridge, walk to Opera House, then Botanical gardens!

Prós: Location

Contras: Staff in the rooftop lounge.

Prós: Access to domestic airport between flights with T bus a available. Room was most comfortable and safe

Contras: Room service meal was rather tired.

Prós: We did not like anything- we had a missed connection due to mechanical delays and were unable to stay, but I did contact the hotel several times and got conflicting information.

Contras: Although I was able to call, email, and message they were completely unwilling to budge and allow even a portion of a refund. At first they said it should not be a problem, then backtracked and said it was impossible to offer a change of date, refund, partial refund, credit for future stay, Anything. Paid $300 for a 1 night stay that we were unable to utilize.

Prós: In Room dining was excellent. Food top notch

Contras: N/A

Prós: It was perfect for us because we needed to spend a night with a young Mum (my niece)and her two children who were on route from Perth to Beijing. Very convenient to see them close to the International Airport in wet weather. Because of the pandemic I took some food to share as there was no suitable menu at the café.

Contras: It would have been convenient if there was a small dining table and chairs in the room. It was no good trying to take two small tired children to a café which did not have food we wanted. We also felt a bit wary of the possible chance of being exposed to the virus.

Prós: Easy location great staff very helpful meals perfect.

Prós: N/a

Contras: The deposit has not been refunded yet. I expect it to be returned in 1 day after check out.

Prós: Close to int Terminal; shuttle from domestic terminal

Contras: Only got one key card for two people; since key card is required to power and cool the room, when one guest leaves for say the gym, the other guest is left in the dark With no AC.

Prós: All was very good and very close to the airport

Contras: All good

Prós: Great location and views of harbour. Excellent staff

Prós: Great staff, good breakfast with a wide selection and even friendlier wait staff - great coffee! I forgot to get his name, but the gentleman on the door was sensational - perfectly authorarove enough to get us to what he needed to do, yet not enough for us to think he was pushy...

Contras: Had to wait a bit for our daughters bed to be delivered, and not the best thing considering we had a 7pm incoming flight, and we were tired, but all in all they were pretty good when they recovered.

Contras: The 'king size bed' was two twins joined (very common outside of USA but not acceptable at this level property). Furthermore the bed was on wheels. Similarly in the club lounge the chairs are either too low or just not comfortable -- a big disappointment for such a stunning setting. Staff however were top notch. A+++

Prós: A bath tub! And extra blanket without having to ask.

Contras: Needed more info on heating, adapter and coffee pot. Had to return to desk because first input of elevator card did not work.

Prós: This hotel has the typical high quality of any Intercontinental. Good location, very nice room, great price! The views from the top deck were amazing, but... (see below).

Contras: It was annoying that we were unable to get full access to the top deck. They allowed us a few minutes to take some photos, but that was it. I was hoping the hotel would provide us with some access via an account or extra payment.

Prós: Excellent Location, walking distance to Opera house, friendly staff, we got upgraded to a suite with views to the Opera house and Harbour bridge.

Prós: It was very modern and chic with an old vintage flare. The building was the original police department in Sydney, however has been rebuilt with quality furnishings and design. Close to the Harbor was great! Also appreciate the money exchange @ frt desk

Contras: I did not like the valet service much. We would call 15-20 mins before we left and the car was never ready. We usually had to wait an addtl 10+ mins for our car. This was regardless if we were the only ones leaving. There was usually 2 to 3 valets!

Prós: The best breakfast in Sydney!

Prós: Central to it all

Contras: Not really.

Prós: Welcomed at 8.30am as we walked in off our cruise liner(bags stowed, access 2 change rooms for re-arranging bags,quick shower.Complimentary drinks through IHG mem. Offerred more biscuits+invited to stay. Large rooms. Compl. b/fast in gorgeous venueGT8Food

Contras: Significant issue,bathroom plumbing! Very disappointed. Intrusive 2 our evening together. Missed going 4 pool swim b4 9pm. Water gushed from floor grating as bath plug pulled(add hot water) flooding area+carpet. Staff prompt/plunged floor pipes. Rm1313!!

Prós: We were here at a most difficult time, Covid 19 and all the restrictions. The staff were very helpful and made our stay as easy as they good.

Contras: No, given the circumstances they staff did all they could to make our visit comfortable.

Prós: Very nice room with many amenities (robe, slippers, iron and ironing board, tv, WiFi, comfortable bed, quick room service, coffee & tea station, mini bar). 5 minute walk to ferry & train terminal which was very convenient.

Contras: Construction next door so noisy but workmen didn’t start until after 8 and were done by 5 or 6 pm

Prós: the location is amazing. overall a great experience and would recommend it to friends and family!

Contras: the bedrooms are beautiful the bathrooms could be bigger and more modern otherwise it was amazing.

Prós: The quality of the staff in the foyer lunch?coffee area.

Contras: The room smelt a little of smoke. The ice was delivered to the room when we were out for the evening and had melted by the time we had returned - and wanted to use it.

Prós: friendliness, comfort,location price

Prós: Room comfit and cleanliness. Proximity to tourist sights and transport.

Prós: the location to the city was peaceful ,clean the buffet was great the staff very pleasant and parking facilities

Contras: I would like a better in room fridge although the ice bucket was great

Prós: The room was presented beautifully, and maintained during our stay. Staff were very helpful and friendly

Contras:

Prós: The location is perfect.

Contras: We did not have access to the upper terrace with a view.

Prós: Beautiful ambiance in historical building, great food and particulrly enjoyed breakfast.

Contras:

Prós: The room was spotless and cleaners did a good job every day. All staff went "the extra bit" to make you welcome and were very helpful. Especially when my wife became ill and had to leave.

Contras: My car was parked for 6 days and received a ding in the door which I didn't find untill I returned home.

Prós: The location is excellent for sight seeing and shopping.

Contras: Long lines at the front desk in the mornings for checking out. Most guests seem to have issue with their bills.

Prós: Excellent facilities and location.

Contras: Grossly overpriced food.

Prós: The location is great and it's very clean

Contras: The air conditioning in room wasn't warm enough even though it was set at 27 degrees C. The room service wouldn't answer their phones for 20 minutes in the morning to order breakfast. I had to get out of bed and walk down to the front desk. Very annoying when you stay there to sleep in away from the kids for a night.

Prós: The staff were great. Very friendly and helpful.

Prós: Up graded to spa room was fantastic

Contras: Nil

Prós: Wonderful staff!

Contras: N

Prós: Location was great. Staff were extremely helpful, professional and friendly. The room was very large and very comfortable with a nice large relaxing bed.

Contras: I was disappointed there was no electric jug for tea making. Only a coffee machine was in the room, which does not produce water hot enough for a cup of tea. The towels were not of a standard I would expect in a Marriott hotel.

Prós: I liked to set up the temperature in my room.

Contras: I didn't like the option to have breakfast in my room. I know it was because of the virus.

Prós: Location was perfect. Bed very comfy and view meet our expectations.

Contras: The big harbour breakfast was very disapointing, took 1 hour from ordering it to delivery so it was tepid and soggy. The bathroom was not that clean. Also did not receive the bottle of wine that was supposed to have been delivered to our room. Overnight parking was very expensive, we found parking for $23 cheaper only a few hundred metres away. Would have been nice to be told about the credit card fee before we paid. Nothing on website to advise of the COVID19 restrictions to hotel service or the fact that it is a quarantine hotel. Took too long on hold to get service on the phone.

Prós: The location is great.

Contras: Due to the hotel being used to house covid arrivals it took 1 hour on the first day to order breakfast. On the 2nd day it took over 3 hours from our first attempt to order breakfast for it actually to arrive.

Contras: Difficult to get to driving. Parking was expensive

Prós: This place is awesome! Very friendly and efficient.. room service was there in a flash... Train station and light rail was a 2 minute walk from entrance..handymart 2mins in opposite direction.. bottle-o 2 doors down in same direction.. what more could you ask for? ... food and restaurants all around this place. Will deffs be returning. Thank you Jennie for a beauty weekend.

Prós: Location close to many tourist spots.

Prós: Very clean and excellent service

Contras: Nothing

Prós: Location, service, cleanliness

Contras: Nothing

Prós: Location

Contras: Cost

Prós: Clean, secure, excellent location and fantastic amenities. This hotel has it all!

Contras: Rooms are in the process of being redesigned, we were woken up shortly after 8am on both mornings of our stay from hammering and drilling taking place on our floor or directly above. We certainly expected that we wouldn't have issues in sleeping in at such a high-end hotel.

Prós: Location of hotel

Contras: Hotel was overpriced. Hidden charges for using credit card. Would not chose this hotel again.

Prós: Great conceirge went out of his way to book a restaurant and get our names on a door list, good location very close to circular quay

Contras: Very grumpy staff on check in counter, not too helpful and seemed a bit put out when we asked questions. Gym was ok quite old equipment and pool was inside and also old.

Prós: The room was comfortable, the staff polite and helpful.

Contras: View from window was poor.

Prós: The breakfast is excellent & is a great location!

Contras: It is expensive & nothing is free! A member of staff in the adjoining public house owned by the hotel suggested a MacDonalds meal when we were refused a evening meal within 5 minutes of last orders!

Prós: Nice view - handy location

Contras: Small bathroom

Prós: the location in the heart of Sydney,with outstanding views and excellent service

Contras: leaving !!

Prós: It was my birthday and the sent up a bottle of Champagne and the staff were amazing

Prós: Clean, nice rooms , good facilities , great location

Prós: Quality, spacious, comfortable room and surrounds.

Contras: Blue LED lights significantly illuminated bed space thus removing blackout effect during night.

Prós: very neat and fairly large rooms. the park view is beautiful.

Contras: initially we were in a 'park view' room which did not face the park at all. you have to crane your neck out of the window to see the park. this should not be sold as park view. staff were happy to move us to a front facing room with beautiful view.

Prós: The hotel rooms and beds are always comfortable and luxurious.

Contras: We felt quite uncomfortable with the fact that this hotel was a quarantine hotel for overseas travellers. It felt very intimidating and uncomfortable with security, police and medical staff. We would not have booked to stay here at this time if we were aware of the current situation. We chose to stay in the confines of our room for the two nights because we were concerned of being exposed.

Prós: .

Contras: We were not informed it was a COVID hotel. Police where everywhere and we had no idea why,no mini bar, b'fast in the restaurant was like cardboard. Not a premium experience at all. Did not live up to the Sheraton name.

Prós: Promises not meet

Contras: Nothing

Prós: Just the receptionists - guy who took my feedback when I checked out and seemed sincerely upset that I had a bad experience and the lady receptionist who produced the bedroom slippers when housekeeping rudely said there was none. Other than that, I was totally ripped off. I know the holidays bring volume, but the hotel should've been prepared for that. If you can't handle it, don't book additional guests, especially the ones that pay and are Accor members. You'll just ruin the experience.

Contras: Booked this for NYE, our first time in Sydney, Australia, at that. Paid a hefty AUD3000 given the holiday and received a rude response with no explanation on the first night from housekeeping when I requested for bedroom slippers. Was told they ran out but reception managed to produce 2 pairs the next morning for me (reception was actually quite helpful). Used, empty glasses, utensils were left on the table after beds were made up and towels were replaced. Room was clearly not vacuumed nor cleaned as the carpet still had some pieces of paper on the floor. Moulting towels with lint sticking to the body upon use, which meant having to take a bath again to remove them. Being an Accor member and having used Novotel around the world on various travels, my family was placed on the lowest floor with the cabin crew of various airlines. Noise could be heard outside. Black out blinds were not noticeable and woke up to the bright light. Refill of water bottles inconsistent - only done on 1 out of 4 days and even after having asked 3x on the same day for a refill, was told - "that's not our department" - and so the water never arrived. Attempted many times to re-stock water in the lobby but it was always empty and finished. For AUD3,000, it was a total rip-off and after having transferred to Westin Sydney with my SPG-Marriott points and getting the best room ever and satisfactory service for another 3 nights, Novotel Sydney has made me re-evaluate and think whether I should still continue using them when I travel.

Prós: The only thing I liked was the availability of the outdoor pool and access to internet in the lobby.

Contras: When I arrived and walked into my room, it smelled horrendous. Then walking into the bathroom their was some object of grossness in the shower. We called immediately and transfered to another room that was ok, but still had an odd odor. Then later in the evening, when coming back from dinner their was puke in 2 of the 4 elevators just sitting there. The front desk was informed, but really didnt act on it. I had to ride up to my floor with puke on the ground cause the other 2 elevators were taking too long. I spent 475 dollars for the one night.....I was extremely disappointed. Didnt even bother to try and get a refund.

Prós: Was disappointed

Contras: Room was tiny with no veiw. Bed was very small, only big enough for one person or possibly 2 mini sized people definately not enough for a normal sized cpiple to be comfortable.

Prós: Location

Contras: We did not have knowledge that the hotel was housing forced isolating returned travelers, would have been nice to know this when booking. No drinks on bar fridge, no facilities open such a breakfast, would have been nice to be made aware when booking. No tv remote in room.

Contras: We did not get the type of room for which we had booked (as advertised). They advertised rooms which were not available, very disappointing.

Prós: Location was perfect

Prós: Our little family were looking for a small break away from home and the stay was great. Location was prime and all the activities we wanted to do was near by (Darling quarter, wildlife zoo, playground etc). Room was big enough for our family of 5. Thoroughly enjoyed the stay.

Contras: Understandably room service were limited due to covid and there were a few times we went downstairs to leave the hotel and the bus of travellers were coming in from the airport. Just wished we knew when they were coming in ...

Contras: AC stopped working in middle of the night. We alerted staff the next day and the t was fixed while we were away. We never had hot water at the bathroom sink. In fairness, we never notified the staff about the problem.

Prós: Everything was exceptional

Contras: Norhing

Prós: Location of the hotel, staff etc

Contras: The view is wanted

Prós: I enjoyed the closness to the city of Sydney and the harbour side views from our room.

Contras: The additional cost of the car parking. The lack of exhaust fans in the bathroom.

Prós: The hotel was in a good location with easy access to all attractions the staff were friendly and very helpful with info about the area, easy to find from the airport

Contras: Could be better priced ... thought it was expensive and did not include breakfast as most other hotels in the area were cheaper and had same facilities and included breakfast

Prós: the location

Contras:

Prós: Position

Contras: Too far from airport,

Prós: The location at Darling Harbour-It is so easy getting to anywhere-We went to two shows one at the opera house and one at the olympic stadium--The food is varied and great.

Contras: A bit surprised to find that I was charged a fee for using a Visa card, the room is very expensive as is, and then to find another $22 on top of $1400.00 for a 3 day stay I found a bit pathetic, not that the $22 is a lot, but one feel is that really necessary from a hotel of this class?

Prós: close to the city

Contras:

Prós: the breakfast was lovely,and it is very handy the position, the bathrooms need a fan

Contras:

Prós: being very handy to darling harbour, central sydney

Contras:

Prós: Close procimentry to Darling Harbour & Star City & Entertainment Centre & China Town & paddys Markets & Sydney Aquiriam

Contras:

Prós: Its location

Contras: No

Prós: location

Contras: Dirty Restroom, had to call operator more than once for service a few times.

Prós: The place was incredibly well located - less than 10 minutes walk from Town Hall and 5 minutes from World Square. Museum Station is two streets away, making it easy to get to the airport.

Contras: Housekeeping leaves a lot to be desired with only two days of our six day stay having a proper housekeeping service. The bathroom felt dirty with tiles unsealed and coming off, and small sand flies on the ceiling. Some of the hotel staff are incredibly friendly, but there are some that do the night hours who have attitude problems.

Prós: Stayed the night here in order to get to the airport for a morning flight. The room was clean, staff was friendly. Overall a good place to stay. Would definitely stay again.

Contras: Like others have said, free wifi is a joke. Was able to download my email and that was it. Also, the elevators were pretty slow in the morning.

Prós: Most was good

Contras: Bath and shower

Prós: Location and the Big room

Prós: Comfortable and clean, this room has everything you need in a compact space. Very comfortable bed. Good location and value.

Contras: The noise insulation could be better. At about 5am, the closing of doors in the corridor started to wake me up intermittently.

Contras: Poor hotel staff, poor service and rates not always as posted.

Prós: the location is good. You can explore the centre of Sydney easily by foot.

Contras: I think it was quite expensive for the equipment which is very basic.

Prós: the location

Contras: Our bed was tiny. I am 5 foot 9 and my husband is 6 foot 2 and both of us had feet hanging over the edge. Very uncomfortable. It was also located right next to the vending machines which were noisy.

Prós: we did not have far to walk to area ie shops,sydney opera house etc

Contras: some where to get a drink in the evening at the lodge

Prós: I loved that the hotel was such good value for Sydney city centre. The staff were really helpful and friendly and the room we stayed in was of a very high standard which was cleaned daily.

Contras: Nothing

Prós: We were looking for somewhere close to public transport and also within walking distance of the shopping centre. Travelodge has both. We were very happy with our stay and the room was perfect. You must remember this is not luxury accomodation, it is convenient and affordable accomodation. The room was very clean and was serviced as well ( i did not expect that). For the price we paid I would give it 10/10. thank you for a wonderful easy time in a busy city. We chose this hotel for the rate and the location, its perfect.

Contras:

Prós: close to shops and places of attractions

Contras:

Prós: Good Location

Contras: The first room i got had a very very bad smell that didn't go away ... the hotel stuff tried to put some machine there to get the smell out and it didn't work so i had to get another room.

Prós:

Contras: The room was not very clean

Prós: Room was clean and well laid out - design of room made it easy to use.

Contras: The bed was very hard

Prós: Clean room with a spacious layout. If you're only looking to sleep and shower its a good place. Nothing is complimentary.

Contras: This place will nickle and dime you to death. I was surprised I didn't have to pay extra to gave running water. Nothing is complimentary. They charge extra to store your bags, insane rates to do laundry ($5 per pair of underwear as a start). Internet charged with time interval, but all have a 1,000 mb limit that I'm pretty sure us programmed to countdown autonomously. I purchased 24 hrs of internet and it reached its bandwidth limit within 20 minutes after I sent 2 emails and accessed 3 webpages. Overall, not ideal for business travel or long term travel.

Prós: The convenience to get to the SCG!

Contras: My room was directly across from the lift and all I heard was the lift bell dinging and people talking from early hours in the morning!

Prós: Extra friendly staff and a quiet relaxing place to stay.

Contras: A little dusty behind furniture and bed.

Contras: Cocaroches in bed

Prós: Woke up with two bedbug bites. room 809. Was painful for a week. That was when I eventually fell asleep after 2 or 3am because powerful fan ducting is just behind walls 1 inch from your head. Like trying to sleep on a plane next to the engines. Covid has seen dramatic price crash and brought all the homeless off the street into these beds. All-night smokers in the central atrium and stoned feral people roaming the lifts and corridors sometimes banging on the walls and doors in their meth fuelled rampage. Previously I stayed here on and off because it was central and clean and usually good value for money but has been all strike outs for last few months.

Contras: Fire alarms going off due to the aforementioned ferals smoking drugs in room.

Prós: The facilities was so complete.

Contras: The blanket was so thin and not warm enough for winter time.

Prós: Had an early train in the morning - the reception staff offered a wake up call that came on time. Always stay at the Great Southern - proximity to the services I need, in China Town ao I get my fix of egg custard tarts!!!

Contras: All was great

Prós: The staff was fantastic! We were able to check our bags and then go and see the city. Super convenient with a 5 minute walk to Central Station and then rode the Big Red Bus for 2 days. Quiet room and very reasonable rate for a Saturday night. And nearby Paddy's Market and some great local food.

Contras: No ice available and the water temperature in the shower was inconsistent. But would still select them again if in Sydney.

Prós: Close to Central Station.

Contras: The bed was not very comfortable.

Prós: Location was great.

Prós: the perfect location of the hotel

Contras: nothing

Prós: nothing

Contras: no house keeping service during holiday while people usually have vacation during holiday! What a joke!

Prós: The price was very reasonable and the facility was really good. The location was perfect. It was located in the main street, Gorge St, and it was really convenient. As it is located in the center of the city, there are so many shops around this hotel and I could go and have meals easily.

Prós: Fantastic location, 2 minute walk from Central Station, it was good value for money, in essence, the hotel did what it said on the tin. Room was smaller than I would have liked but for the price, I can't complain too much!

Contras: N/A

Prós: Good location

Contras: No complementary bottle of water for guest

Prós: location, to shops/railway station, and efficient reception, courtesy from staff good value for money, for an overnight stay before flying out

Contras: not to keen on having $50 frozen on our bankcard account

Prós: Location

Contras: The walls were very thin. I could hear other people's t.v.'s, talking on their phones etc. I even had the extraordinary experience of sitting up in bed watching tv and getting a massive bump in the head from the people in the next room hitting the wall. I was pushed forward like when you stop suddenly in traffic! Certainly a first for me!

Prós: Very convenient to central station and for the free bus to Circular Quay

Contras:

Prós: Great location

Contras: Tiles in shower need good scrub,carpet dirty. workmen started renovations at 7am in room next door and woke us up.upon mentioning this to reception at checkout,the person at checkout didn't seem to care

Prós: Excellent. Strongly recommended !

Contras:

Prós: all roung good budget accomodation with neat clean facilities with helpful staff. Close to rail transport a nd walking distance to cbd

Contras:

Prós: Basically, the only good thing about it is that it's in the city centre.

Contras: It's expensive, ugly, uncomfortable, low quality service and food.

Prós: The location was great! It was close to a small grocery store and public transportation. We were able to easily walk to the Opera House and many other points of interest.

Prós: Location and the bathroom was absolutely fabulous. Definitely my favourite part of the stay.

Contras: Was supposed to be city views and it was back of buildings

Prós: Superb breakfast buffet: incredibly tasty, amazing variety, plentiful enough to fuel us for a full afternoon of sightseeing. Excellent location; comfortable, quiet room; friendly and helpful staff; self-serve laundry onsite; great value.

Contras: No. We loved it and would gladly stay again for another week.

Prós: It was an ok hotel but not worth $--- per night that I was forced to pay

Contras: Yes there was a mixup in my two nights accommodation and on the second night the rate I was charged was almost double the previous night. So not happy.

Prós: The Grace Hotel is centrally located within walking distance of all the Sydney attractions. I was not disappointed as I only had three days in Sydney before returning to US. At end of day, the staff and hotel are a welcome respite after a day of touring

Prós: Great location, nice room with a good shower, free WiFi

Contras: The king bed had a firm bar in the middle of the bed. Not a problem if you sleep on either side though. I wish they let you stay on the WiFi the entire day of departure, I came back later to get my bags, but no WiFi to figure out how to get to the airport

Prós: Very comfy bed. Large bathroom with lots of bench space. Loved the rain shower. NO minibar just a very small narrow fridge. Nice layout. Spacious room. View was internal looking onto glass roof. Very clean.

Contras: Due to COVID-19 Breakfasts were on a pre order basis. We were given the option to pre order and save $13 per person. Cost was $25 pp. Full hot breakfast. Not a bad price for what we received but there was a bit of mix up with wrong orders and a few cold items - sausages and croissants. The coffee was good!!!

Prós: The aesthetics were beautiful, the room was beautiful, the bathroom was very spacious. Loved the two shower heads.

Contras: I did not like that the hotel did not grant my request of a bottle of champagne on entering, it was a special anniversary. I had asked for a bucket of ice as I brought my own champagne and it took two phones calls and a 40 minutes wait for it to arrive to my room. The google chrome cast was out and the internet was out and they did not compensate for any of that.

Prós: Newly renovated rooms and bathrooms. Spacious and clean. Bed very comfortable.

Contras: Nice newly refurbished rooms but a little lacking in personality given the era of the hotel.

Prós: Good sized room

Contras: payment for parking not clear

Prós: Location was great for walking in any direction around the city. Staff was always helpful, patient and pleasant.

Contras: The pool was attractive but not the most functional.

Prós: The stay was excellent. Loved to hotel and the staff were awesome A+ all round

Prós: Staff were pleasant and very helpful especially when I relaised I had left something in my room, The room itself was medium in size but it was clean and the bed was very comfortable. The location was central especially to shopping and close to Darling Harbour.

Prós: Continuous hot water

Contras: The pricing for 'room service' I find to be quite over priced and the service in the breakfast cafe area is very slow.

Prós: clean comfortable room good location to CBD..the very friendly and competent staff theywere all very efficient .They made you feel welcome and such pleasant manners great staff

Contras: nothing

Prós: Very comfortable bed, room quiet although located on a busy road.

Contras: Unable to change the temperature of the A/C which for us was too cold.

Prós: This is a great hotel! We also stayed at the Intercontinental, but the The Grace is actually alot nicer. It has a unique ambience and feeling to it with the old building, mixed modern/classic interior and sublime staff.

Prós: An excellent centrally positioned hotel which is comfortable, friendly and the cafe on the ground floor is great.

Contras: Would like some packets of biscuits to have with a cup of tea in the room!

Prós: Most comfortable bed in comparison to others including Sheraton on the Park. Staff were friendly and helpful. Being invited for drinks by the hotel.

Contras:

Prós: the size of our room, the cleanness, the old fashion decor, easy to get to , in the middle of the city

Contras:

Prós: The King Single bed was soooo comfortable, Bar 77 was excellent and breakky was great

Contras: Not really

Prós: Very good value for money - all was as expected. Rooftop pool a bonus. Grace cafe, staff and food fabulous.

Contras:

Prós: It was good sum staff better than other the head cleaning lady very noise want in my room when I was not there I asked her not 2

Prós: - Clean rooms - Good location: Walking distance to restaurants, parks, supermarkets, etc.

Prós: The staff were extremely lovely and helpful!

Contras: Rooms shown in photos online were not accurate to the room we stayed in, it was much smaller than we expected it to be.

Contras: shared amenities with 0 privacy. one shower for an entire storey!

Prós: Nothing. This was the worst hotel I have ever visited.

Contras: Everything about this hotel, which is more like a hostel, was awful. The 'hotel' had foul shared bathrooms, crappy beds, disgusting rooms, a sorry excuse for breakfast (just bread and cereal), and horrendous staff. This is a 1-star 'hotel' at best.

Prós: services, and personnel very pleasant and helpful

Contras: the little red pillows on the bed had visible remains of white body fluid like stain and there was blood stain on the right side of the mattress {side of mattress. I did not check the surface of it under the bed sheets) Thank you.

Prós: The location for this hotel is AMAZING. I always stay here when I am travelling for work to Sydney. The inconvenience of the shared bathroom down the hall is offset against the value for money. The staff are always super lovely and welcoming.

Contras: The hotel used to have an amazing hot and cold buffet breakfast included in the price. This has been scaled back to a continental breakfast (cereal and toast) and not very good coffee. Bring back the better value breakfast (& better coffee) please.

Prós: None!

Contras: Room was filthy. Walls, carpet, light switch, walls, door, elevator, desk, etc. AC never worked. Multiple items in room broken. Staff was always busy and was un reachable. Breakfast fine print; free cold meal. Warm breakfast $7.00 more. Two twin beds (different heights) put together to form a king size bed. Very uncomfortable. Bathroom is outside of the room and only one shower for MULTIPLE rooms. S Smells.

Prós: The staff were friendly and kind. Also a very neat hotel.

Prós: Nice hotel, great location close to the city life and park. Very nice and helpful staff. Good wi-fi.

Contras: Breakfast was not satisfactory, even not during restrictions. Not much to choose.

Prós: Rooms was cleaned frequently, breakfast was toast, fruit and cereal.

Contras: Shared bathrooms

Prós: Even though I had been booked into the wrong room, the staff made sure I got the room I wanted and overall were helpful. The room was clean and comfortable. It had pretty much everything I needed. Location was good, especially closeness to train station.

Contras: There was no phone in my room, and internet service was a bit hit and miss.

Prós: It's proximity to the city and Circular Quay.

Contras: The bed was too hard. We found sleeping difficult and when we did wake we had sore backs. A coupl of easy hairs would be a good addition.

Contras: Very poor quality of rooms

Prós: clean & clear, good loation

Contras: limited choice for breakfast, no tooth brush

Prós: The location is great, room is comfortable and with a big mirror. Staff are very nice.

Contras: the door to balcony can not be open, it's not perfect.

Prós: The decor of the room and its facilities and price.

Contras: Shared bathroom wasn't private.

Prós: Excellent place, and very helpful, friendly and accommopdative staff.

Contras:

Prós: good location

Contras: only one shower in the mens bath room to share in the whole floor

Prós: Excellent polite staff, nice clean rooms

Contras: no

Prós: central location

Contras:

Prós:

Contras: front desk reception