Hotéis em Tenderloin, São Francisco

Prós: Very unique and cozy. My husband and I loved all of the pineapple themed decor

Contras: $25 plus tax for facility fee. We only stayed one night and didn’t use any of them. Also, they only provide valet parking for $58 per night or for trucks $68. I would recommend parking elsewhere and walking to the hotel.

Prós: hotel staff

Contras: in room dining or market uber eats or doordash and let customers know the front desk will deliver

Prós: Amazing room and bedding. The staff are terrific. No exceptions.

Contras: Having to get room key reinitialized every time i put it near my phone. Answer ... don’t put the key near your phone.

Prós: It was close to the theater and the restaurant we wanted to go to for dinner (Fino) which was great. But unfortunately the actual street the hotel is on is overrun by homeless people and trash. The hotel itself was beautiful and clean.

Contras: I paid for an upgraded room at checkout but am really confused about what was upgraded. There couldn't possibly be a smaller room in the hotel or one with a worse view. I have no idea what I paid the extra amount for.

Prós: The location is really good which near the union square. It's really convient to take public transport and do shopping. The staffs there are really nice and helpful！

Contras: There was a very weird smell in the corridor on my floor as well as the room and that smell was really disgusting. It can stay on my clothes for so long. Maybe sanitation needed to be improved.

Prós: Service was excellent, really welcoming and helpful. Had an issue connecting to the wifi, which was sorted promptly. Staff in the morning were super helpful too, allowing us to store our bags for the day. Hotel is stunning, really quirky, which we love. Comfy beds and extra touches were noticed and made the hotel stand out for us.

Contras: Nothing we didn't like about the hotel.

Prós: Staff is super friendly. Location is great and accessible to anywhere downtown and is surrounded by lots of restaurants and bars.

Prós: Adorably clean and darling design Beds SUPER COMFY!

Contras: Loud street side

Prós: The location! It was walking distance from union square shopping g and a short lyft ride for other parts of SF. The complimentary cupcakes, coffee, and water are greatly appreciated.

Contras: Pineapple bistro... it's not so much of a bistro if the sign read to talk to front desk if you want something...

Prós: Lots of personality. Very chic and fun.

Prós: The location. It is close to mostly everything. Walking distance.

Contras: Yes. the AC did not work and I was never able to log in to Wi-Fi. I also did not like the fact that I was charged an extra $50 amenity fee.

Prós: Such a cute little hotel. Unfortunately AC issues hampered our visit

Contras: The AC in the room wouldn't get below 73 despite service calls. Appears to be a known problem. Too bad otherwise much higher rating. Also the very limited food menu. And the area at night doesn't inspire confidence.

Prós: clean, great decor, plush beds. luxurious

Prós: Staff was prompt and friendly. Housekeeping was good.

Contras: The linens and bed were of poor quality. The couch was stained and filthy.

Prós: location

Contras: not a place to eat in and staff did not attend simple requests expecting I would give up.

Prós: Room Location Price

Contras: The front desk in when I was checking in was not nice to me

Prós: Incredible bathroom.

Contras: Hotel bar drinks were ridiculously priced. $13 for a draft beer?!?!

Prós: The room was so cozy and spacious.

Prós: Staff were very helpful.

Contras: N/a

Prós: This hotel meet my expectations more than I was thinking It's a perfect hotel. I will definitely staying in Bonvoy Marriott again and again Thanks

Prós: Clean, quiet, convenient, wonderful service.

Prós: Location

Contras: The parking fee of this property is insane, $85 per night plus tax. It’s robbery.

Prós: Great Bathroom shower and nice bedding

Contras: It did not inform us that all parties needed a room key to enter back onto the premises after midnight. We had different schedules (there was 4 of us) and this should have been told to us - a note was posted, but after midnight.

Prós: The decor/style and the location

Contras: Breakfast was not provided.

Prós: Comfy rooms

Contras: A more gracious departure at checkout

Prós: Location

Contras: *There is an amenity fee added each night but no one actually tells you what that includes for your stay. Supposedly this includes a welcome drink on arrival which we didn't get, free morning coffee in the lobby bar which we never got told about and also bikes/scooter and other good stuff. If you're being charged $30 a night for this fee I think they should tell you what perks it offers at least. *There is an odd, strong, over powering smell that is wafting throughout the hallways and lobby. It’s as if they are masking an even more unpleasant, moldy odor with the “cheap perfume, powder scent”. *Staff at front desk were not friendly, inviting, informative, or appreciative. They appeared annoyed having to deal with customers. Those that work in hospitality should smile and be more polite. (Perhaps Anthony is not happy with his job. Myrna, on the other hand was pleasant.) *Painting in room was so disturbing that I had to drape a blanket over it during my stay in order to feel comfortable in the already cramped quarters. The art was distasteful and graphic.

Prós: Great location, awesome vibe & decor, there is a game room & restaurant/bar. The bed was so comfy!

Contras: The majority of staff was great! However, both gentlemen I dealt with at the check-in counter could have been more friendly & helpful. Everyone was top notch.

Prós: Location

Contras: Air conditioning very noisy and directly to the bed. Building in maintenance, activities started around 8am

Prós: Hip decor and artworks in lobby. Additional plugs outlets and USB ports on either side of the bed and on desk. Two televisions, one in each room.

Contras: No ice machines, so we waited once for over 30min for someone to bring it to our room. By then our drinks were warm and our food was cold, which is a great segway to the next issue... No microwaves. We booked a suite, not typical room, so you'd expect at least a microwave and ice machine access. We arrived 2 hours earlier than expected so our room was not ready yet. The front desk gentleman said he'd work with the staff to ready it faster so we didn't have to wait... then he left for the day. Meanwhile we're waiting in the lobby and the new staff at the desk has no idea what we're waiting for or that were told we could check-in sooner.

Prós: The lobby design is great and inviting with the fireplace. That's about it...

Contras: Bad upkeep, stinky hallways, construction noise from the brickwork, small double bed despite being called a Queen room, stained linen and towels, and was charged extra fees not indicated in the base price when I booked.

Prós: When I arrived the hotel staff was very friendly.

Contras: When I left the front desk clerk was very short and unfriendly. The valet felt it appropriate to park my truck in the bus lane when we were loading up. I understand the truck is larger but I had two children with me and it felt dangerous.

Prós: Good location. The staff was helpful with regards to where to go / what to do for fun.

Contras: For the most part it was a good stay. We don’t spend much time in the room when we are on vaca. Basically a bed to sleep on. Bad notes - we were told that the cable included the NFL Network. This was important to us because we are Houston Texan fans and the only way to watch that game was on the NFL network as the game was played in London and aired at 6:30 AM. The weekend restaurant opening at 8am is too late. The was no coffee on Saturday morning until sometime after 8 as the staff was late opening the restaurant. You’re a hotel....don’t screw up the coffee on the weekends for Pete’s sake....have the front desk staff get some coffee going by 6am. It’s not hard. It kinda felt like when we commented about the issues the staff didn’t care. It was kinda like, oh well...sucks to be you reaction. Rather than trying to rectify the issue and/or apologize. We will be back to San Fran but we will not stay at Hotel Zeppelin.

Contras: The extra fees. Change extra $137.00 when checked in.

Prós: Nice hotel, good location.

Contras: Lighting in the bathroom always turn off because of the sensor before we finished it.

Prós: This was one of the most stylish, hip, welcoming and best located hotels I’ve ever stayed with. The hotel has everything from social hour, game room, restaurant (breakfast, lunch & dinner) and wireless room phones. Location was perfect and within walking distance to all my extra curricular activities planned during the week. So glad I chose this hotel.

Contras: Some of the rooms are way smaller (NY Style); However, my request was accommodated once I requested for a better view, in which the room was larger.

Prós: The decor was excellent.

Contras: The bed was too firm. Parking was a mild hassle. The extra charges for the amenities was a little irritating. 15 dollars a day for slow internet and a filtered water drinking fountain on every floor was a bit much. The bathroom had way to little co

Prós: I was impressed by the staff when they offered to valet the car up early, since we had to leave at 5:30am. I found the room very comfortable, but my husband had issues. He could not cool himself down; the ceiling fan had been disabled, the window would not open, and the ac was either difficult or non functioning (probably difficult). He could not sleep and blamed the hardness of the bed. I slept fine and have no complaints

Prós: The staff was very knowledgeable about the area and the happy hour/band time was a plus.

Prós: the water dispenser in hallway, the music greeting me when i arrived and seeing all the people appreciating it, the beds super cozy, good view, great yemeni restaurant across the street

Contras: internet was slow at night, lobby decor was a bit kitsch for my taste, bathtub had a bit of weird silt at the bottom when i arrived

Prós: night desk people were nice.

Contras: front desk woman was rude. felt like we were inconveniencing her by being there. Lights is room flicked on even though turned off.....old hotel

Prós: Hotel front desk was knowledgeable, very helpful with suggestions .

Contras: Room door closes loud. Could get noisy.

Prós: The staff is incredibly friendly, the restaurant is amazing and the vibe at the hotel is modern and hip. Loved the jazz music in the lobby with complimentary wine. Walking distance to great food and drinks as well.

Contras: nope...loved it.

Contras: Yea why was the toilet dispenser so far away. You practically have to get off toli et to clean yourself.

Prós: The staff was very nice.

Contras: A little pricey.

Prós: The room was clean and comfortable. The staff was great. I stayed in San Francisco numerous times and for the price this hotel was a great stay/great deal. Would recommend.

Contras: When we arrived the room felt cold to us. We are from a much warmer climate than SF. Turned on the heater and didn't heat up. Called the front desk and was told the heat in the building was on a timer...comes on at 9pm (it's a radiator). They offered to send up a space heater.Within minutes we had a space heater. Problem solved. Great staff and super friendly.

Prós: Very nice Hotel especially for the price. I loved the decor and the staff was excellent. The beds were comfortable. A 8 block walk to Union Square, Civic Center, Opera House. The Tenderloin is a few blocks South, so you need to plan your route around that

Contras: no

Contras: Noisy paper thin walls. Not in a good location. Run down, swarm of homeless people.

Prós: The room was a decent size and had space to walk around

Contras: It was hard to find at night since there was construction. There was no sign saying the hotel was right there. We passed it multiple times looking for it.

Prós: The humongous bed and comfy pillows. The staff are friendly and professional. We didn’t eat breakfast or dinner at the hotel, but had room service once and although it was extortionately expensive ($29 for a club sandwich once all the additional charges were added) it was nice.

Contras: The hotel is soon to undergone a massive renovation and I think it shows. It is a tired hotel but it was clean and comfortable nonetheless. It’s our honeymoon so I think we were hoping to be wowed by the hotel, but it’s a bit of a ‘Instagram vs. Reality’ situation, but only this time, it’s the photos on booking.com vs. reality. We’ve no idea what the hotel looks like on the outside, it’s covered in scaffolding. We haven’t been affected by any preparatory work, but I think we both feel a bit let down by our stay here for the cost of the room. There are better locations too, and in hindsight, I think we would choose to stay further out of SF because being in this specific location didn’t add any benefit to our stay.

Contras: They wouldn’t refill the complimentary water which is unusual when booking a suite and very inconvenient with jetlag

Prós: Location was great.

Contras: Room was very small. Hallways and rooms need updating big time. No fans in bathroom and window did not open at all.

Contras: Extensive exterior renovation underway.

Prós: Location, great customer service!!!

Contras: Small rooms and decoration is not my style

Prós: The localization is perfect

Contras: The hotel was in renewing work on external wall.

Prós: Great location. Fun, quirky interior.

Contras: Exterior renovation scaffolding has been up for months—not a huge problem, really, but it’s a shame it’s taken so long.

Prós: Great location next to Union Square. Staff were really nice and super helpful.

Contras: The bathroom - really old and grotty shower.

Prós: The staff was very friendly and helpful. They were the best part of the hotel.

Contras: The bathroom was very tiny and no counter space. The bathroom door did not open all the way and it was difficult to move around in the tiny room. The main room was large which was nice but I did not like that the walls were all mirrors.

Prós: Great location. Nice staff. Pretty hotel. Good price.

Contras: Construction everywhere. Our room had no window - covered by plastic to keep construction dust out! Hotel bar LOADED with hookers at night. I was propositioned 3 times in 1 hour. It was beyond ridiculous. It's obvious that the hotel knows about this and didn't stop it.

Prós: The Sonesta Hotel is a beautiful hotel. Her collocation is in the downtown of Frisco. Her particular architecture is so different between other hotel of Frisco . The Sonesta's hotel team is careful to necessity of the guest. The rooms are big and with large the beds of Queen size and other King size. The bathrooms are like a typical american bathroom, it is a few small but clean and this is important for me. The moquette is a few spotted but clear. If I go back again in Frisco I will thing sure to go back in Sonesta Hotel. Thank you so much for your kindness . I hope to go back soon.

Contras: Nothing