Hotéis em Tenderloin, São Francisco

Prós: The hotel was really elegant. While the neighborhood is still developing, walking into the hotel, it felt like you were transported to a new environment. It was relaxing, upscale and fun.

Prós: Good amenities. Beautiful decor. Lovely art. Fabulous concept.

Prós: The bed was very comfortably but very small, location was good and the staff were great.

Contras: The temperature of our room was so hot and we couldn’t adjust it. The rooms could have been cleaner, they were dusty, but the towels are clean and so was the bedding

Prós: hotel staff

Contras: in room dining or market uber eats or doordash and let customers know the front desk will deliver

Prós: Cute decor and great location

Contras: The open shower gets cold and then room was very small

Prós: No complaints room was perfect the staff was friendly loved the pineapple theme

Prós: This place is amazing. Most importantly, the rooms, beds, pillows etc are suuuper comfy. So advertising the "Naked Experience" is not am exaggeration. The pineapple-theme is consistent and you'll have pineapple water, bath robes, coffee pods, decoration and cookies. The reception staff and everyone we talked to were super attentive, professional and friendly. We will definitely stay at Staypineapple again if we get the chance

Contras: The "amenities fee" is not very clearly advertised. You basically pay for the extras, like free bikes, free gym, free water and free cookies. However, they should have an option that people can choose to add this. We didn't use the bikes or gym, didn't get extra water and only had a few cookies...which does not really justify a 25$/day fee.

Prós: Super cute stylish hotel. Great staff and super happy to help. Good add on benefits.

Contras: Small comfy bed. Breakfast is pre made takeaway food at restaurant prices.

Prós: The location! It was walking distance from union square shopping g and a short lyft ride for other parts of SF. The complimentary cupcakes, coffee, and water are greatly appreciated.

Contras: Pineapple bistro... it's not so much of a bistro if the sign read to talk to front desk if you want something...

Prós: The location. It is close to mostly everything. Walking distance.

Contras: Yes. the AC did not work and I was never able to log in to Wi-Fi. I also did not like the fact that I was charged an extra $50 amenity fee.

Prós: The room was well appointed and the staff was very helpful. The location made it easy to get to most things we wanted to see.

Contras: The concept of single duvet covers on a queen-sized bed (an advertised feature) simply didn't work. My cover kept sliding off the bed when I shifted in my sleep. The room was very small; so small that the first question was where to put the second suitcase. There was literally no floor space for a second, small suitcase (the first one went on the stand in the closet).

Prós: Such a cute little hotel. Unfortunately AC issues hampered our visit

Contras: The AC in the room wouldn't get below 73 despite service calls. Appears to be a known problem. Too bad otherwise much higher rating. Also the very limited food menu. And the area at night doesn't inspire confidence.

Prós: great location, nice and helpful staff

Contras: a bit noisy and messy in the pit, room not clean enough, too many people sharing bathrooms.

Contras: Better heat regulation

Prós: The facilities were nice and clean and the staff was always helpful

Prós: Everything else was great! It was easy access to touristy places and airport bus, convinient location, and at least the streets on all sides of the hostel is safe.

Contras: The only two problems i got was 1. the breakfast was not on time. I was coming for a conference starting 8 everyday. Because they did not have the breakfast ready in the first one or two days (10-15 minutes late), i had to buy food somewhere else in the first day. This is really inconvenient. And one of the girls in the receiption did not know that the breakfast was not there, and keep saying there are people preparing (It was already 7.10 am and there were nothing on the tables). 2. The phone signals are not good enough at some places in the building, especially in the basement.

Prós: I especially enjoyed the free walk. It was on my first day and I met quite a few people I connected with over the next few days. It provided a great orientation to the area around the hostel. I also enjoyed my four-woman dorm accommodation. My roommates were quiet, friendly and thoughtful. I loved the location. It was close to public transportation, there was a convenience store opposite and plenty of nearby restaurants. I was looking forward to the biking the bridge tour, but it was cancelled because of rain. It turned out well because I biked the bridge independently with another woman from the hostel on a beautiful sunny day. We asked for the hostel discount at Blazing Saddles and paid $18 instead of $32.

Contras: The dorm was warm, but thankfully we had a room facing the street and could open the window. The price is likely competitive for San Francisco, but with the exchange rate of USD to Canadian Dollars, paying $92.46 CAD isn't good value for one night in a hostel dorm.

Prós: common spaces - yoga room, kitchen, dining room, and so on. Comfortable mattress. Friendly staff. Nice cafe and restaurants are around.

Contras: Sometimes bathrooms are not very clean

Prós: Great place to meet all types of people, had a great time

Contras: Nothing

Prós: Great breakfast. Helpful staff.

Prós: Breakfast was great. Generally a good hostel

Contras: Location is not perfect but it’s easy to get around

Prós: Good price for location, bed was comfortable, room clean

Contras: Very large hotel, impersonal service

Prós: The hotel was comfortable and nice.

Contras: There are homeless people everywhere. Not the hotels fault - societies fault... The city is being overrun. However, we followed normal big city rules and had no issues or scary events. Just wish we could find a solution...

Prós: Bed was comfy, location was great

Contras: Expensive restaurant

Prós: location, location, location

Contras: none, if I have to be very picky, then my answer will be the lack of the food choice

Contras: The parking garage is way too small!!! Horrible And the location isn’t great. Lesson learned.

Prós: The location was amazing, walking distance to union square. For what we paid the hotel exceeded my expectations. It was so nice and the rooms were fairly large too.

Contras: Nothing, everything was great.

Prós: Staff.

Prós: Floors above the 30th floor have amazing views of the City. The room was clean and bed was comfortable. Very inviting hotel in an excellent location.

Prós: Overall great experience

Contras: We unfortunately heard rats in the bathroom walls but the manager moved us to a better room immediately no problem.

Prós: Staff was nice and friendly. Bed was comfy. Room was quiet.

Contras: The bathroom was really small, tiny Vanity. Shower was filthy. Black mold growing around tile grout. Holes in the sheets. The pool was closed :( Parking was way too expensive, we ended up with a lot around the corner for half the price.

Prós: View

Contras: Parking way too expensive

Prós: This was a great Hotel, loved all the amenities it offered. The City Scape lounge has great views of SF.

Contras: Everything was great, we will stay again.

Prós: The decor/style and the location

Contras: Breakfast was not provided.

Prós: Comfy rooms

Contras: A more gracious departure at checkout

Prós: Beautifully designed hotel and room. Comfy bed. Good location.

Contras: The blanket in the closet had blood stains on it. The staff was apologetic and replaced it right away, but I would hope this would be caught prior to a guest's stay. Also, the TV didn't work.

Prós: Great location, awesome vibe & decor, there is a game room & restaurant/bar. The bed was so comfy!

Contras: The majority of staff was great! However, both gentlemen I dealt with at the check-in counter could have been more friendly & helpful. Everyone was top notch.

Prós: Roominess, Lounge Location

Contras: Parking was expensive and not included.

Prós: Checking in was quick, easy and pleasing with an upgrade. Overall one of my best experiences in a hotel.

Contras: There was nothing not to like.

Prós: Very stylish. Bar is great.

Contras: Hotel is two buildings - inconvenient to go between them. Hallways smelled like pot, which is tiresome if you're not a teenager. Staff unresponsive to billing concerns despite repeated followup. This was very disappointing.

Prós: Great location. An interesting theme away from big grand chain hotels

Contras: My room was beside the lift which was incredibly noisy from the wee small hours of the morning. Layout of room was a little weird - walk through bedroom to get to very sparse, unwelcomg lounge area

Prós: The location was great, and we enjoyed the Rambler and gin bar. My husband LOVED the robe, but there definitely should have been two. The public spaces were great and comfortable - if our trip was longer we would have utilized those spaces more. Please see the next response for the reasons we are ultimately underwhelmed with our visit.

Contras: Our in-laws booked the Zeppelin for our mini-moon. They had an amazing experience at the hotel last year and thought it would be the perfect place for us to get away for a couple of days and have a fun, romantic time together. Unfortunately, the service that my in-laws received when they stayed seems to have far exceeded the service that we received as newlyweds visiting our site, which was extremely disappointing. When our in-laws checked in, they said they were greeted with cocktails. That definitely didn't happen for us, and there was nothing special waiting for us as our in-laws had requested upon booking. On any other occasion, the room what have been great - but we were really expecting something special. Further, the staff were not friendly or talkative, as our in-laws previously experienced. No one at the hotel or either bar engaged us in enough conversation to even know why we were in the City. This was also pretty disappointing, as we really like to get to know the staff and get recommendations on where to go/what to do. Finally, when we did need specific service, the experience was negative. We asked for additional coffee pods, which were brought up immediately - but they failed to leave additional creamer, which was also depleted. When we tried to call the front desk and valet phone multiple times, there was never an answer. Overall, the hotel was fine. But we were really hoping for something more than fine, as you only get to be newly married once. Just a bit disappointed.

Prós: Hotel was very inviting and in an amazing location. Staff was extremely friendly and amenities were just what I needed.

Prós: Hip decor and artworks in lobby. Additional plugs outlets and USB ports on either side of the bed and on desk. Two televisions, one in each room.

Contras: No ice machines, so we waited once for over 30min for someone to bring it to our room. By then our drinks were warm and our food was cold, which is a great segway to the next issue... No microwaves. We booked a suite, not typical room, so you'd expect at least a microwave and ice machine access. We arrived 2 hours earlier than expected so our room was not ready yet. The front desk gentleman said he'd work with the staff to ready it faster so we didn't have to wait... then he left for the day. Meanwhile we're waiting in the lobby and the new staff at the desk has no idea what we're waiting for or that were told we could check-in sooner.

Prós: The rooms are well equipt and relatively new. Clean and cosy

Contras: Our room on the 16th floor which had a great view was right next to the elevator motors. One or more of the elevator motors had bad bearings or a worn armature as there were a constant hum and winding sound similar to a low police siren. We could not move due to the Hotel being full.

Prós: Great food, staff and service.

Contras: Valet took a little long.