The room was excellent
The construction in front of tower 1 make a lot noise beginning at 3:00 am in the morning. Even there was a worker singing at loud
The weather was good
This particular Hilton offers less services for Honors. Hot breakfast cost on top of the continental.. I had a junior suite - a very large empty room with a dormitory style studio bathroom. Be sure to compare to other Hiltons in the area.
I didn’t like anything....
This Hilton was completely disgusting and is nothin like any other Hilton. Not only was it old and beat down, it was way over priced. No room service. Rooms were wore out. Not to mantion breakfast was almost 40 bucks a person and didn’t service any real meals. The guy who helped us at the front desk had a suit on yet was a complete drug addict. I guess anyone can also work at this Hilton. Will never book a room here again. Could of got a better quality room at holiday inn.
The rooms are very small, the water pressure in the shower was extremely low it took me 30 minutes to take a normal shower when usually it takes me 10 minutes. It is very unusual to when the room dose not have a lock on the door I find that out after walking in to the restroom and embarrassing myself in front of my coworker room has two beds that means there is more than one person sleeping in your room that one person doesn't have to be a family member this case you was my coworker
I booked a double room but was given a single.
The funnels of it all great people great staff and an all around great time with everything that was offered to me that's all
Stayed for Business. Overrated
Clean, decent amenities. Staff was friendly
Arrived early before check in. Said I would get a text when room was ready. 3 hrs later I walk up to desk and my room had been ready for over 2 hrs. When I asked about my text they just said "sorry about that". I kinda thought it was a weak response. Then I get a text asking for feedback so far and I relay the check in issue and the horrible pillows we had and again I just get "sorry" with out any offer to make it better.
Five minutes upon entering our room , there was another couple who entered. Apparently , the front desk assigned the same room and key card to different guests. After 15 minutes a guard came , checked the situation and assured me that everything was taken cared off. We went out to have dinner but when we came back we couldn't enter our room . I checked with the front desk and said the key card was de activated. We were never informed of such
Loudest lobby I've ever encountered
I loved the coffee shop/store on the lobby level. Being able to purchase cold drinks and snacks, and even fresh sandwiches or pizza was a great surprise. The coffee was excellent in the morning.
I landed, completely sleep deprived, at what my body thought was 1am. Maybe that's why I had such an adverse reaction to a very lively bar whose sounds echoed through the entire lobby. In fact, it seemed to take up the entire lobby as it spilled into seating that i had to walk through to get to registration. I could hardly hear the staff member trying to check me in.
It was okay
The room was clean and modern and quiet
The A.C. Barely worked the room was at 75 when we walked in and barely goth to 69 by 3am. The bathroom doors didn't close all the way and the lock didn't work, no vent fan.
Hilton has lost its touch
Air temperature is controlled by the front desk. You will need to call them to adjust (really, are we in the 1970s???)-unbelievable). The air condition smelled like mildew and gave me a headache the following day. My roommate kept coughing the whole night which we suspect was due to the mildew coming out of the A/C vent. Bathroom floor was not cleaned. Found gross hair (and other too gross to mention) on the floor. Corners underneath the sink have dust balls. the bathroom toilet plastic seat was burned that it looked like you poured acid on it. I cannot believe they have not replaced it. The electric plug in the bathroom is not secured and about to fall off, the hair dryer would not turn on because of the faulty plug. (Again, really????) So disappointing as when I think of Hilton, I think safe, clean and decent...not the SF union square. Front desk was very unfriendly. No welcome or "enjoy your stay" greeting. He couldn't find our reservation. When I showed him the confirmation number, he gave me the look and said "oh that's hotel.com's"...whatever that meant. As if he was treating us 3rd class as we had not booked it directly with them. After a few minutes, he finally found our reservation. Again, very unpleasant.
It was ok
The hotel was clean and upgraded.
The A/C in my room was broken and it took about 3 hours for someone to come in and fix it. The room was stuffy and hot. We left to go get a bite to eat and returned to find out that they had not fixed it nor were we getting another room. Just off of the staff interaction I most likely would not return.
dark room with a small window
Room was really big and comfortable. Location is very convenient for shopping and entertainment in SF.
Wifi is not included and has to be paid separately.
Too many conferences
The location was really the best and only great thing about this hotel.
I still can't believe they don't have valet parking. At over $200 this place should be able to park your car. To have to pay over $100 to park my own car is the main reason I will never retrurn to this hotel
It was walking distance to the club we went to.
The bathroom wasn't as clean as it could have been.
very poor internet connectivity despite high prices for it
Very friendly service. Very convenient location. Very good value.
Convince cleanness nice restaurant
The expensive fee for flippin parking in your garage felt like we got robbed leaving S.f
Location in the center
Hotel very impersonnal, nothing in the bbathroom, such as shower cap, glass,or shower gel.
The tavern in the hotel was fantastic and upscale; excellent choice. The room was spacious and comfortable for a family.
The lobby and hallways are a bit sterile, could use more modern, less noisy design.
O Hilton San Francisco Union Square está localizado a uma curta distância a pé do Centro Moscone, mesmo no coração da zona dos teatros. Chinatown e Nob Hill estão a cerca de 1,6 km deste hotel histórico, que dispõe de três torres para vistas deslumbrantes da cidade. Há um salão no 46th andar, apropriadamente chamado Cityscape, bem como uma piscina no 16th andar que oferece relaxamento no último andar para viajantes a negócios e a lazer. O hotel oferece um salão de baile de 30.000 pés quadrados e 73 espaços para reuniões, bem como serviços de planejamento para eventos especiais.Dentro de uma hora da maioria dos principais aeroportos, este hotel oferece acesso conveniente a lojas, vida noturna, entretenimento e refeições. Os hóspedes podem caminhar até a maioria dos destinos nas proximidades ou apanhar um teleférico mesmo na rua. As atracções próximas incluem a Ponte Golden Gate, Fisherman's Wharf, Alcatraz e a Praça Ghirardelli. É claro que os hóspedes podem desfrutar de muitas refeições e entretenimento no local, com vários restaurantes e bares disponíveis. O hotel também oferece um health club, atividades infantis e serviços de babysitting, uma loja de drogas, e assistência para passeios turísticos e chegar ao redor da cidade.A bela área da baía oferece algo para todos, desde passeios turísticos a compras e tudo no meio. O Hilton Union Square dispõe de um local de descanso com uma localização central, que oferece acomodações luxuosas com todas as conveniências modernas. Os hóspedes podem desfrutar de acesso Wi-Fi e Internet em todo o hotel, bem como de serviços de portaria, de limpeza a seco e de lavandaria, e de serviço de quartos durante a sua estadia.
baseado em 3.655 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Hilton San Francisco Union Square implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.