Hotéis em Nova Deli

location, room, breakfast, service, bed

Internet, only one hour free per day

Rooms are big, very comfortable beds and plenty of amenities to choose from. Overall a pleasant experience

Inroom dining needs more variety. Mini bar items are overly priced by atleast 100 to 200 rs each. Biggest down part was breakfast timings. Breakfast ended each day at 10 am where as most of the 5 star hotels provide breakfast till 1030 on weekdays and 11 am on weekends

(1) Good ambience (2) Good security (3) Good staff service and hospitality (4) decent restaurants inside the hotel

(1) Charged for pickup from airport! (2) Pool is not temperature controlled (water was uncomfortably warm) (3) There was constant construction noise (4) The AC broke down and we had to change rooms there were more stuff which was not upto standard as well including breakfast, jacuzzi

We stayed at the hotel for a total of 1 1/2 weeks over July 2007. A couple of nights a high ranking official from another country was staying at the hotel so security was tightened during those nights - it didn't disturb the ambience, in fact it made our group appreciate that political figures preferred this hotel. From the moment my group entered the hotel, we were greeted with a warm welcome, a refreshing fruit drink and a beautiful lobby. The hotel staff was incredible - extremely helpful. The breakfast buffet had a mix of food for Western and Eastern travelers and plenty of safe fresh fruit to eat. The hotel room itself was nice but nothing fancy - except for the remote control panel that could do anything from light the room to open the drapes. The fitness room included some massage options as well. The staff was willing to take us on a tour of their facility. Khon market is very close and is useful if you need....anything (including imported groceries from the US if you need a to...

I am a global traveler and spend a good amount of time in hotels. This got to be one of the worst Hotels I have seen anywhere across the globe. Five Star rating for this Hotel is a joke. To name a few terrible experiences at this place: 1) I was put up on the 5th floor. As soon as you step out of elevator you get a pungent and nauseating smell due to ongoing construction/painting activity. I am surprised that they put guests on this floor. 2) Shoddy and cheap rooms. I am sorry to say this but the fact is you do not see quality anywhere. There were stains on sheets. Blankets were terrible and I was afraid to even touch them. 3) Unprofessional staff both at main entrance and front desk checkin. At main front entrance, unprofessional staff swarm you every time you step in or out of building and I have noticed staff arguing among themselves in front of guests. 4) Lack of Rest Rooms (Bath Rooms) in common areas. There is only one small rest room in main reception checkin and restaurant area. Bottom line avoid this Hotel at all costs.

Dirty, loud, bad food, manipulative travel desk, generally sketchy

Location!!

After my booking, Hyatt was trying to overcharge me despite what i received in the confirmation (Thanks God i kept a copy of it). When i raised the question for the overcharge, they tried to lie and after 10 minutes of argument, they adjusted the bill but they made it sound like they did me a favor. I also did not receive any perks despite my Hyatt Platinum status.

The wifi was good. Better then the one we stayed at in Anand. Great location with good breakfest.

Turning on the tvs seemed a bit to complicated. I was only able to see 1 channel. Not sure if it's free or you had to pay. We only stayed 2 days there and we were busy so I didn't bother calling the hotel for help,

This hotel is close to the airport, which is only a 15-minute ride. The hotel provides complimentary shuttle service from and to the terminals. I called a day ahead and the driver was waiting for us with a cleary marked sign and nice car upon arrival. A great place if you just want to chill out after a long international flight and then continue with your domestic travels within India on the next day.

Great people at receiption

Nothing

The close proximity to Connough's Place and the state shops (about 15 min walk)

Toooooooooo expensive! Not value for money.

We cannot say enough positive things about our stay at the Shangri-La in Delhi. The staff was so kind through and through. In particular the bellhop Robert was crucially helpful to us when we were working through logistics to get a lot of luggage on our airplane. He also referred us to Jassray, their Airport Manager, who helped us a great deal in getting our luggage through. Their concierge also helped us track package deliveries, even before we had checked in. Everyone on the staff was so kind and the service was first class, as well as the amenities in the hotel. We are only going to stay in Shangri-Las after this experience!

Teh staff is very friendly and willing to help. The facilities are quite good as well. We tried out both Café Uno restaurant and the Oriental restaurant and enjoyed both.

The rooms were clean but they did not smell very good.

Staff went above and beyond, great hotel for the price, food was great, comfortable rooms and again, staff went above and beyond.

Location was perfect--nice and quiet, but close to shopping and metro. Great breakfast with a huge variety.

Wi-fi was not included. Taxi drivers on hotel property that would hound you when you left.

Everything

Nothing

I was kicked out at 1 am with my wife, haven't got a single dollar back yet. Staff are all stupid, no body knows what's happening or what to do. Lobby smells from all staffs body odour. I would never stay here even if it was free, and I would never recommend anyone to stay here. This hotel needs to shut down and the owner should kill himself

Great location. Helpful staff.

The water in our bathroom was barely lukewarm (both in the shower and in the sink). In the middle of the Delhi winter (given our age - and for the money that the hotel charges) - this is inexcusable and completely ruined our experience.

Loved the staff, so so helpful. Loved the proximity to the airport. Loved the proximity to the huge Western Mall with a Starbucks and Chilies (Walking distance)! Loved the spa and pool…so refreshing! Loved the breakfast buffet and atmosphere…very 1st class!

helpful staff, location, breakfast

Lots of plenty to like, including spa/pool, breakfast, room/service, an especially good value for money. Location a bit further from central Delhi, but next to an interesting market and near the Lotus Temple.

Clean,good and helpful staff.

Did not know that I had reserved a room there on my arrival late at nite.

Service was good

Even though there is a lot of variety for the breakfast buffet. The items need to be changed every day. After day 2 we got tired of the same food choices.

Reception service, breakfast but very crowded hotel ambience is very good

They promise to send fruits but did not sent

This room was fantastic. Very simplistic but meet all needs. Location was fantastic, staff was great and price was right.

Honestly, everything was perfect. As a female traveler the only thing it lacked was hair conditioner - but really that is so much a non-issue. Would for sure stay at Bloomrooms again

Comfortable rooms and really helpful staff. The swimming pool on the roof was simply great.

The booking conditions stated I only had to pay 15%vat extra. However, the price given at booking.com does not include Luxury tax and Room service tax, applicable to such hotels. The amount of taxes I actually paid was more like 25%. The early check-in procedure took about 20 minutes

The staff were great. Especially, the young gentleman, Manoj who was so kind and very helpful

Great location for an overnight stay for connecting flights at the Delhi airport.

Location was great, breakfast was goo, and service was fair.

Room was small and needed a serious upgrade. Broken fixtures in bathroom.

Unless you book a suite the rooms at the Royal Plaza are super small and very uncomfortable. However, they do have a very nice breakfast buffet with a variety of foods. Wifi is not free and can be purchased in increments of two hours to 24 hours. However, once purchased, we experienced a consistent spotty wifi connection that was super slow. It was extremely annoying because we had travelled to India from the United States and needed wifi badly to do a few things on our smart phones that took super long to get done because the wifi is just too slow and spotty. When we asked about the slow wifi we were told that we could use the computers in the business center. We went there, of course had to pay them in rupees despite already paid for wifi and found that computers were preset to India. Everything was in rupees and all the web pages defaulted to the India version. So that didn't work out. Additionally, our room key stopped working eight times during our one week stay there. It was so annoying to have to go all the way back to the lobby to get it re-coded. The staff there are like zombies. No one smiles, they all seem annoyed and frustrated and have this slight arrogance about themselves. It's like ugh.