Hotéis em SoMa, São Francisco

Prós: Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!!

Contras: In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it. Otherwise, the hotel is just wonderful.

Prós: Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue.

Contras: At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue. Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab. Food/bar is terrible Surcharge for internet access is ludicrous

Prós: Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.

Prós: We've stayed at the NYC Marquis Times Square so we figured we would get the same experience at the San Fran location But not the case at all... the gentleman that assisted us with check in wasn't pleasant. We weren't to happy about the double bed room or the tub that stopped up. Moving forward we know every Marquis isn't the same except for the parking rate, it's $75 no matter what location.

Contras: Stoppped up tub, no access to a microwave

Prós: experience with hotel was fine but cost me $100 more b/c I ended up booking directly with the hotel b/c of your lousy online service

Contras: my experience with Kayak SUCKED! i received a confirmation from you and hours later you canceled me thru cancelon! someone was confirming at same time as me? really? it left me in a horrible bind and too late but to spend more $

Prós: Great location!

Contras: Valet was a little unorganized and slow

Prós: Great location. Just 5 minutes on foot to union square. Nice bar on 39 th floor with great drinks and food.

Contras: $90/day parking?? That’s robbery. Park at amc garage across the street for $34/day. We had junior suite. Rooms are not separated and sofa can’t fold into bed!!?? We had to get two roll up beds for kids. Food in M Lounge was good and plenty with nice personal.

Contras: Staff was not accommodating for what was promised. Staff was also rude.

Prós: The lady at the check in upgraded our room at no cost, as we were celebrating our anniversary. We had a wonderful executive suite. Gym facilities were exceptional. The location was excellent to access all areas of the city easily!

Contras: No free wifi and same type of breakfast everyday

Prós: Great location.

Contras: M level was ridiculously crowded and understaffed. No tables for breakfast and food selection was subpar.

Prós: Comfy bed, soft sheets, nice view of city, terrific AC and excellent lounge.

Contras: nothing

Contras: Minor item. Windows were pretty dirty

Prós: The location

Contras: A 4 star Marriott hotel without room service? In San Francisco? Get your act together. What a dated American hospitality company. Will not stay there again and would not recommend this hotel to anyone

Prós: The decor and cleanliness of the hotel and rooms

Contras: Some pictures or decor on the hotel hallways, they all look the same and looks like it needs something.

Prós: The fitness center is great

Contras: N/A

Contras: Free parking should be available

Contras: In room coffee inoperable

Prós: Breakfast was great. Came in a short time. Bed was awesome. Slept great.

Contras: Room was a bit warm. Couldn’t get the temperature regulated.

Prós: Front desk personnel and bell service were exceptionally helpful. Rooms were nicely appointed - largest TV I've ever had in a hotel room. Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.

Prós: Close to everything in Union Square, clean and nice-looking inside.

Contras: ...but that translates to a little over $300 a night, which isn't really worth it. Avoid it during the conventions in town.

Prós: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious! I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.

Contras: Mixed message on parking After speaking with associates on two separate occasions. Then the confusion in the garage, mind you I thought I lost my ticket to return however I unpacked it when I arrived back home this evening. There was a problem between the hand written sign in log from the valet and the printed report from the front desk and the hotel's portion of valet claim check system also did not work. I retrieved my vehicle because I brought the only two matching keys and I have matching handmade key chains attached. Breakfast table with two nice chairs rather than a rolling office chair. That was weird. But it was also SF PRIDE weekend so who cares!

Prós: Had a great time friendly staff great restaurant

Contras: That nobody answered the phone at the restaurant for me to make a reservation fri night

Prós: The location was great and my room was quiet.

Contras: There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.

Contras: Windows face directly into office building just 10ft away. People in the office can see directly into your room

Prós: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.

Contras: Though the bed was very comfortable, it was a bit squeaky. Also, being on Market street means that there is a bit of noise but it's not excessive.

Prós: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.

Contras: Need a coffee maker in room. Not a deal breaker though of course.

Prós: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.

Prós: I liked the coffee in the morning and the location was excellent

Contras: They charged an additional charge and $60 per night per vehicle to park... would have been nice to know in advance

Prós: The hotel was super clean,like tremendously clean! Ideal location which was super walkable to everything! Didn’t even realize that they have bikes you can use. If I wasn’t pregnant we would hve definetly used them. Everything in the city was a quick walk or uber ride. Restaurant on the 5th floor was surprisingly great. Super great stay here. Almost didn’t want to write this review because I don’t want this hotel to get super busy and raise prices!

Contras: No negative comments really.

Prós: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.

Contras: Being stuck next to an ice machine at 2 am

Prós: Excellent location; free coffee and tea services in the morning; comfortable bed and towels.

Prós: We enjoyed the proximity to the cable car line, the trolley line and Union Square.

Prós: Very good service and location.

Prós: Nice rooms - well designed, comfortable beds, good bath products, friendly staff. I liked that they were dog friendly, LGBT friendly, and had a daily run scheduled for guests.

Contras: No in-room coffee and small gym where the TVs didn't all work.

Prós: comfortable, friendly environment with staff and other guests

Contras: Missed Maverick the dog...but it wasn't the hotel's fault, he was sick!

Prós: The location was very good in the heart of the Union Square and everything was walkable from it.

Contras: It was a little overpriced for what it offered.

Prós: Very good hotel nice staying I will go agian and I will recommend for my friends

Contras: No thing worth

Prós: Excellent, awarded restaurant. Great location.

Contras: Did not like the location of the toilet door in the room - right next to the bed so you face it when you sleep.

Prós: Though expensive, everything was top notch.

Prós: Extremely helpful staff.

Prós: Comfortable and clean. Good location

Contras: No room service

Prós: Comfortable room and on-sire dining. Catered lunches were good and portions large.

Contras: Resort fee was extravagant. Hotels that cater to business/conferences need to provide free wi-fi. It's the 21st. century.

Prós: Location. Proximity to public transportation.

Contras: Doors, fixtures show age, wear and tear. Facilities fee (which I assume were adjusted for SPG Platinum members)

Prós: location

Contras: - Pressured toliet caused loud, frequent rattling sounding like a fire alarm in the middle of the night. I told management and they don't/couldn't fix it . - $38 per night "resort fee" for no real services. A true rip off.

Contras: The room they put us in was very small. There was no refrigerator, no microwave, nothing that would make the stay comfortable or say luxury. Plus the parking cost and facilities fees are ridiculously high.

Prós: Very close to things we were interested in. Quick check in and out. Nice views.

Contras: Ridiculously expensive valet parking (more than $70 per night). Super small bathrooms.

Prós: Location staff and cleanliness

Contras: No room service or mini bar

Contras: You had to pay for WiFi and the restaurant had a very limited menu.

Contras: Poor accommodations. Rude staff.

Prós: Location was nice for exploring the city. Room was clean/comfortable.

Contras: NO INTERNET at this hotel... In the modern age, it's ridiculous that wifi/high speed internet is not included in the cost of the hotel when you purchase ahead of time. On top of that, I asked about wifi when I was checking in, and the lady told me we could get internet with an OPTIONAL ~$35 PER night fee, that included internet and other services like bike rentals. We didn't want to spend this, so it made sense that I couldn't connect to any wifi from my hotel room. When I checked out, they said they had charged us for the fee, and that it was required, despite the fact that we'd never connected to the internet. Outrageous that this wasn't just in the price of the hotel from the getgo... Don't bother with this place until they get with the modern age.

Prós: Location was great. Room was quiet and comfortable

Contras: They didn’t have room service. If you want to order food to your room, you have to physically go to the restaurant and order in person and wait for your food. You are not able to call it in for take out or delivery. This is a big let down and waste of time

Prós: We had a view even from the 9th floor. Very clean and cozy. Staff was really kind.

Contras: No mini fridge :(

Prós: it was very nice hotel and loction is very good but the internet is expensive

Prós: Location location location! And fell in love w the white tea scent everywhere!

Contras: No

Prós: Staff was wonderful

Prós: It was convenient for my purposes for the visit.

Contras: when I arrived it seemed to take an inordinate amount of time for me to check in.

Prós: Fantastic view, nice price, great location. We liked the room, though the bathroom was very small. We would stay here again. Great weekend getaway for our anniversary.

Prós: Location is perfect, spacious rooms, good beds, plenty of breakfast possibilities nearby. Looks grey from the outside but once in it's a very nice hotel.

Prós: great customer service. Room was immediately available, very nice. We were upgraded. Service was frienly.

Prós: The location is excellent! I visited for an event at the Moscone centre and the location couldn't have been more ideal. The exhibition centre was just a short walk away, all the shops were close too, aswell as China Town and the Northern Quarter! The hotel is also right on the tram route. The location really couldn't have been better!!

Prós: Location is great. Room is good.

Contras: One of the front desk staff and one of the managers are very unfriendly. They even wanted to charge me much more than I originally booked via booking.com... Moreover, they didn't help to contact booking.com but simply impolitely asked me to pay more by myself. I think there is also discrimination since my receipt from booking.com is in Chinese, and they didn't acknowledge my reservation...

Contras: I have been changing 3 times because the room was given was too small and clautrophobic, then i was transfer to a room beside the lift which i was not happy. The staff are not great, i end up arguing with the recptionist over booking. Final and most important thing, the sauna facility does not exist as advertised on the website

Prós: Value for the money. Clean facilities and comfortable room. Good and reliable Wi-Fi. Central location very accessible by BART and Muni close to shops, tourist attractions and restaurants.

Contras: Noise from alley at night or early morning, hotel staff is aware and provides ear plugs in your room but not really helpful. There was a strong smell of weed on my bathroom at night don't know where it was coming from but had to turn on extractor and close bathroom door and turn on ceiling fan and open room door to air out smell.

Prós: Very clean rooms staff came everyday and restocked. Staff was nice and friendly.

Contras: No bathroom or shower in your room. No sink in the bathroom in the hallway. You have to wash your hands in your room which is kinda gross touching handles. We didn't know that before we stayed. And room are no bigger then 7 feet by 7 feet. Clean but so small. And breakfast is literally a muffin. With nothing else in your room even a fridge I would have liked a breakfast.

Prós: The location is really nice and the cleanliness were very good.

Contras: The wall is very thin. The couples' voices who were staying next door were heard till late evening.

Prós: Overall, it was clean and good downtowns location.

Contras: Room had a musty smell and the walls are pretty thin, hence bery noisy- I guess that is why they give you ear plugs.

Prós: Nothing

Contras: I would not advertise this establishment as a hotel. There were bugs. It smelled bad.

Prós: Rooms are small and efficient; be prepared. Bed was comfortable.

Contras: Hall bathroom was difficult to enter; the door got in the way. I remember waking up to some noise around 6am, but perhaps that's unavoidable in this location?

Prós: Staff and location great!

Contras: Had loud protestors outside and had very small bathroom with black mold. Phone did not work. No pen or paper. Lights did not function properly. No AC No black out curtains

Prós: The location was excellent, the price very affordable, and the staff was very kind. The rooms were very clean and cared for by attentive staff.

Contras: The orientation of the bed was awkward, along with the pillows being very uncomfortable which impacted my sleep. The room got uncomfortably hot, but was held in check by an adequate fan. The bathroom was incredibly tiny and awkward.

Prós: Breakfast very simple, tea/coffee and muffins.

Contras: It's petite, but great!

Prós: Great location near Downtown BART stations and Moscone Center.

Contras: The room that I had this time had the sink located outside of the bathroom, near the bed and desk.

Prós: If you don't mind the shared bathrooms, The Mosser is a superb place to stay and it's right in the heart of San Francisco. Best of all, it's a great value especially for a European style hotel at a prime location! Very friendly staff and we felt very comfortable during our 5-night stay.

Prós: Nice interior and nice rooms. Great coffee and free internet. I did not know that there is not a bathroom/shower in the suites, but rather down the hall. However, this isn't a big deal and I got a good value

Contras: Shared toilet/shower

Prós: Cleanliness was amazing. Kind and helpfull people. Coffee & Muffins in the morning was actually a good surprise. Will come back. Location is just amazing with such prices.

Prós: Staff was very helpful. Great location close to public transit. Great value for the price.

Contras: Beds were a little uncomfortable, bathroom very small.

Prós: Very centrally located for shopping.

Contras: Coffee making in the room would have been useful but the complementary morning coffee and muffins was good.

Prós: very good location, free internet, eventhough breakfast is not there, there was tee/cofee and some free bakery at the morning

Contras: the room is really small. The were no a table, no wardrobe. Basin was not in the bathroom but in the living room. So, choosing his hotel please be ready to this.

Prós: Very helpful and welcoming staff very convenient location and would certainly stay there again on any future visit to San Fransisco

Contras: There was nothing we did not like during our stay.

Prós: very small rooms and certainly not luxurious. but if you're okay with that...this is an excellent place, perfectly comfortable, clean, safe, in a great location at rates that are significantly below the monster places like marriott etc that are next door or nearby.

Prós: Considering the room rate, the location is pretty good, and the rooms are clean.

Contras: Rooms are too small, bathroom is almost unusable, I've never see a smaller sink in my life ! No air conditioning and you can clearly listen what is happening in the near rooms, the walls seems to be to thin to isolate. Parking is not included and is pretty expensive.

Prós: central position in san francisco

Prós: location

Contras: staff were not vey helpful

Prós: The location was perfect, the staff were welcoming and helpful and the share bathroom was always available and very clean.

Contras: The lift was out of service and appeared to have been so since November 06! Their breakfast, which I did not have, looked appalling.

Prós: The location isn't terrible and the hotel is pretty cute. I think they must have raided an Ikea for the room decor. The parking lot isn't that big, and we had to pay $40 to valet at another hotel across the street. When we got to our room, we noticed it smelled funny and the carpet was wet under the window near the radiator. They moved us to another room which I think was a little smaller. The bathroom was unbelievably small, even for an older hotel. A larger person would have had quite a bit of difficulty getting ready in the mirror or using the toilet. Being that it was NYE, it was very loud. There were parties going on in other rooms and we could hear everything from loud music to couples having mediocre sex.

Prós: I really enjoyed the fact that it was close to most of the main attractions in San Francisco. My boyfriend and I could walk to most places from the hotel.

Contras: I really didn't dislike much about the hotel. I think it would be cool if they offered complimentary breakfast :-) San Fran can be pretty expensive so having something taken care for us would be nice

Contras: Parking is $35/night, which is about ⅓ of the cost of the room. Be aware of this if driving.

Prós: Customer service

Prós: The coffee, beds, and showers were all nice.

Contras: There was no A/C as described. The vent made super weird noises. The Ceiling fan turns off ever half an hour at night which was incredibly obnoxious. Also did not feel incredibly secure - and the tv randomly turned on one morning while I was still sleeping.

Prós: The room was clean and the location is right downtown which is perfect. Probably only good for a short stay

Contras: There were only two pillows, the room was hot, and the tv was small. We weren't there to watch tv, but the last hotel we stayed at in Santa Cruz had a decent sized one so we were probably spoiled by that experience. This place is good if you need a place to crash, but something about it was just ehh. And you might as well pay the $30 to park in their lot because you'll never find parking in SF. And all the street parking surrounding it was only 1hr parking until 10pm

Prós: For all the eco-friendly/green, modern people out there this may be one of your best options in the city. They do their best to be eco-friendly and I'm sure they'll keep making improvements. They also have free bike rentals which was nice! The staff was quick to help, it was a great deal for our money, the "double bed" room was small but that doesn't bother me, get a queen room if you need the space. Other than that I'm sure you'll like it.

Contras: Parking was a bit expensive but there are no decent hotels with free parking.

Prós: Great price for downtown, and 19 minute walk through Union Square.

Prós: Be careful walking around at night, lots of homeless, not a great area. The idea the hotel is trying for is good. I like the bulk shampoo & soap dispensers.

Contras: The bed was small and uncomfortable, on a wooden crate of all things. We asked for pillows three times after waiting patiently between each request and housekeeping never brought them. The front desk was apathetic. Parking ends up being almost $40 in addition to the already way overpriced hotel room.

Prós: The location was good, and staff was friendly. I liked my room and checked out a couple of the free bikes to ride to Golden Gate Park. Had an issue with the toilet when I arrived which was dealt with immediately when I called the front desk.

Contras: No refrigerator, room was a little small.

Prós: Decently priced compared to other hotels in San Francisco. The rooms were updated and nice. Good use of environmentally friendly amenities. No AC and the room we had got pretty warm when the sun came up, but the windows open so we could still cool off the room. Staff was very friendly and helpful. Free bikes for guests to use. Close to touristy areas and public transit.

Contras: Lobby and hallways were a bit dated. Location was a bit sketchy at night, but we never felt unsafe. Housekeeping was sporadic. During our 4 night stay our room was not made up on 1 day and when we checked in around midnight, they had to check to make sure our room had been cleaned. Can be noisy at night with outside noise.

Prós: The hotel has everything you need for a business trip. It's clean and affordable. There are restaurants near the hotel and a CVS, where you can get whatever you need.

Contras: Some of the staff members at the front desk weren't the nicest.

Prós: Reception staff brilliant, free bikes excellent, comfy bed, liked the idea of water saving toilet/sink combo

Contras: Parking fee of 20usd per night...

Prós: I really liked the "goodnight" glowing in the roof. Also very nice people at the front desk. The overall environmental friendliness too.

Contras: It was a bit cold in the nights and not very sound-isolated either.