Santiago hostels

Prós: Facilities, breakfast, staff, cleanliness - everything was superb.

Contras: This is more a suggestion than a critic, because guests should have the right information. We would have appriciated to be warned by the staff that we were coming to the hostel on Super Monday in the evening hours when protests are larger than on any other day of the week and that we should have taken taxi from the airport instead of public transportation and coming on foot. We knew that we were going to stay in the area where biggest protests were held but because of corrupted media you can't find any news on current situation. All future guests especially those coming in March should be warned to arrive before 5pm (especially if this is your first night and you do not know the area) because this is hour when protests start. Still, we felt secure in the hostel and the area is totally safe in the morning and during the day.

Prós: One of my favourite hostels! The staff were so friendly & helpful, the hostel was always super clean. There are several areas to hang out & meet people and the staff are a lot of fun! The location is super convenient too! Was genuinely sad to leave!

Prós: Very friendly staff, nice breakfast, great atmosphere, lots of common areas to socialise.

Contras: While the rooms were very nice and very clean, The bathrooms are a little tired. There were no hand towels or paper towels in any of the bathrooms so you have to used the toilet paper which falls apart on your hands

Prós: Hostel is clean and well organized. Staff is super helpful.

Prós: Location walking distance to metro and CBD, staff very helpful

Contras: It’s all good

Prós: The room was a decent enough size for what we needed it for, and the breakfast provided was good. The shared bathrooms are also kept as clean as possible considering the amount of people that have to use them. The main asset of this place is the people working there. They were all so nice and helpful, and unbelievably welcoming too. The communal spaces are really good, and we were gutted that we couldn't stay longer.

Contras: We had to leave after only 1 night as the hostel is located right next to one of the main streets where the protests are taking place. This is of course not the fault of the Hostel as they were here long before everything started in October 2019, but it does mean you can't go outside between the hours of 5pm-10pm. We could also smell the tear gas from inside the hostel when sat upstairs in the communal space which was horrible.

Prós: Stuff is amazing! So supportive and willing to help! Basically made everything needed to help me stay comfortable and safe. Cool guys! Speak English very well! Found tours, managed laundries, suggested places to visit, overall - wonderful! Family style hostel) The room itself was great: clean and tidy, with ventilator and comfortable bed.

Contras: The location: the hostel is located next to the protests area - it is safe in the hostel, but if you need to go somewhere else that direction - that a problem (only in the evening)

Prós: The staff is very nice. Everything was clean. You feel right at home here.

Contras: The breakfast is really basic but you can pimp it up with some things from the supermarket :)

Prós: Almost everything. People, localization, parties, etc

Contras: 2 bathrooms at 1st floor are very small to take shower

Prós: The staff were extremely helpful and accommodating. Hot shower with good pressure. Comfortable beds. Secure. Heating provided. Lots of places to eat nearby. Strong consistent WiFi.

Prós: Located in quiet neighbourhood near public transport

Contras: I had to pay in cash otherwise there was going to be a surcharge and this was not specified in the booking.com reservation. This is pretty annoying! If you are staying in a private room your experience is going to be great but the shared dorm is not that great as an experience. I'm saying so because I was sharing the room with a guy who (looks like) is living in the hostel and doing some volunteering there. I don't like that guests are sharing the dorm with people living and working there. I think they should have their own rooms. And I was the only guest in the room, apart from him. Also, I was struggling to write this comment because apart from this detail my experience has been fairly good BUT I had the impression this guy was having mental problems. I may be wrong (and maybe the hostel is going to correct me on this point). But it doesn't matter if he was having ot not mental issues. What it matters is my "impression" of him...that he was weird anyway. And here is my point: you as hostel have the right to assure a comfortable stay to your guests and if you know that this guy is "weird" you should't place him in the guests rooms.

Prós: The kitchen is well equipped and there are tables outside

Contras: If you don t speak Spanish is quite difficult to approach with the guys in the hostel. Anyway some of them tried their best to have a dialog.

Contras: We needed to pay 19% extra also it’s not common under a 90 days stay... also with credit card what makes no sense because they could charge you in dollar as well with credit card

Prós: The room was clean and the bed was very comfortable. Location was really good.

Contras: I did not like that the host`s little dog jumped up on the bed I was going to sleep in. ( I have a dog too, its just a no for me)

Prós: Friendly Staff, cute little dogs and the Garden is nice. Breakfast is OK, kitchen includes everything you need. It's located in an quite neighborhood and the metro is just 5 minutes away.

Prós: Common places are small and a bit uncomfortable, which makes people to remain and chill in the backyard, creating a noisy atmosphere. The service (info, breakfast, reception when the door is locked, etc) changes a lot depending on the people who is in charge at the moment. Some of them are great, therefore you can expect a great service. Some others are just new or in a "Work & Travel mood" and then you might find more difficult to be assisted properly with the basics.

Contras: Common spaces were a bit uncomfortable and always occupied by the staff or many visitors who seemed to be there for long stays.

Prós: Twin room was nice and spacious with big window. Decent location.

Contras: Staff were bizarrely unhelpful, couldn't even book us a taxi to the bus station, and no knowledge of the city bus tour. Breakfast was very basic.

Prós: They figured it out the problem I had.

Contras: There wasn’t hot water for some hours and I really need a shower. They found me a place for shower, even paying for a private bathroom.

Prós: Comfy bed plenty of bars, restaurants close by. Near to parks and city centre.

Prós: Warm and friendly staff. Ideal location. Brilliant value for money in Santiago.

Prós: Location is nice, near 2 metro stations

Contras: Noisy place, no breakfast was offered at 8am, the guy said only after 9. So we left without breakfast. Too much noise. Shower dirty. The double room was tiny, stuffy without any ventilation.

Prós: Location was seriously the best. Close to everything. Next to hostel there are stores, restaurants, clubs. Etc

Contras: Nothint, everything were awesome... Truly lovely staff. Best location ever in SCL.

Prós: The staff were very helpful and eager to please. The location was prime as it offered the guest the option to walk to most of the central site.