Hotéis perto de Aeroporto de San Juan Isla Grande

Hotéis perto de Aeroporto de San Juan Isla Grande

Pesquise hotéis perto de Aeroporto de San Juan Isla Grande em centenas de sites de viagem

Isla Grande (SIG) - San Juan, Porto Rico
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Melhores hotéis perto de Aeroporto de San Juan Isla Grande

Limpeza
9,3
Conforto
9,4
Comodidades
9,3
Localização
9,4
Nota geral
9,2
Nota geral 9,0 Excelente
961 avaliações
Limpeza
9,3
Conforto
9,4
Comodidades
9,3
Localização
9,4
Nota geral
9,2
Limpeza
9,6
Conforto
8,8
Comodidades
9,2
Localização
9,3
Nota geral
8,6
Limpeza
10,0
Conforto
10,0
Comodidades
10,0
Localização
9,6
Nota geral
9,6
Limpeza
9,3
Conforto
9,4
Localização
9,5
Serviços
9,3
Pessoal
9,3
Limpeza
10,0
Conforto
10,0
Comodidades
10,0
Localização
9,3
Nota geral
10,0
Limpeza
9,2
Conforto
9,3
Comodidades
9,4
Localização
9,4
Nota geral
9,0
Limpeza
9,3
Conforto
9,4
Localização
9,4
Nota geral
10,0
Serviços
9,2
Limpeza
9,3
Conforto
9,3
Comodidades
8,8
Localização
9,3
Nota geral
8,8
Limpeza
9,3
Conforto
9,5
Comodidades
9,0
Localização
9,5
Nota geral
9,3
Limpeza
9,4
Conforto
9,5
Localização
9,6
Serviços
8,9
Pessoal
9,2

Regular 4,0
Prós: Really good housekeepers, room was already sparkling clean. Comfortable bed and really good shower.
Contras: Definitely overpriced hotel… staff wasn’t really helpful at the first day especially, you won’t have a lunch for 2 for less than $100, no breakfast included and really small pools. Wouldn’t recommend to be totally honest.
Excelente 9,0
Prós: Breakfast was great, especially at Ola which is right on the water…great views!!
Contras: I wish breakfast had more options
Excelente 10,0
Best hotel in town!
Ruim 2,0
Contras: As someone who has lived in 4 and 5 star hotels from 2015-2019, I can tell you this is the biggest joke of a “luxury hotel” I’ve come across in many many years. Things in the bathroom breaking or in need of repair, room not fully clean, outside terraces needing repainting, no nice restaurants on site where you can actually hear your partner talking (STK is more like a club, nobody could even talk to each other just staring at their food looking miserable), the other option was an over lit overpriced taco bar… The restaurant across the street which they recommended was equally horrible, we sent back $50 lobster and some mussels that were both cooked until they were like rubber. First time I’ve ever sent back a lobster!? So sad, because it is a beautiful historic property and I’m sure in its time was the place to go… but it’s obvious guest satisfaction is far down on their list of priorities in this time. We were not the only unsatisfied guests. They don’t even help with your luggage or clean up after guests at the pool!Certainly glad I stayed here when the rates were $400 a night and not the $1800 they were in June. Criminal.
Excelente 10,0
Prós: It was very open and friendly
Contras: N/A
Excelente 10,0
Prós: Everything
Contras: Nothing
Excelente 10,0
Love this hotel! I would come back to PR just to stay here again. The service is kind and gracious and the location is beautiful. The amenities are clean and beautiful.
Bom 7,0
Prós: Nice location and property.
Contras: I booked an ocean view suite which was 75% city view. What a rip-off. The food and drinks are overpriced and lack flavor (which the exception of breakfast ).
Excelente 9,6
Great property. I enjoyed the stay just wish all rooms had a balcony
Excelente 10,0
Clean, spacious, well-kept property. Nice rooms with comfortable arrangements.
Regular 5,2
The property is beautiful but the value paid vs the value received was poor. We had to change rooms, they wanted to charge an upgrade, later the new room had manny issues, tv not working, problems with cleanliness and issues all around the property. Hopefully they fix them as we would love to return!
Excelente 10,0
Contras: Housekeeping
Excelente 10,0
The hotel is quite good, without a doubt the best in San Juan. The gym and the swimming pool are very nice and spacious areas. The breakfast buffet is very good! The restaurants are quite expensive, but the good thing is that in the Condado area there is a variety of restaurants that can be reached by walking only a few minutes. Everything was immaculate and very well take care throughout the hotel. It is a super-nice place. As soon as we have the opportunity we will return, it is worth a visit to enjoy every corner. Congratulations for the great job.
Excelente 10,0
Prós: Attention to detail, luxurious accommodations, outstanding staff.
Contras: We loved everything
Excelente 10,0
I couldn't image staying anywhere else while in San Juan. The staff is AMAZING! Great food, wonderful spa, outstanding accommodations. I could go on and on. Looking forward to my next visit! When we arrived we were greeted with Champagne and our bags were quickly taken to our room. The staff will tell you that they are here for you. Normally, I would think that this is just what they have to say. No, this couldn't be further from the truth. They mean every word of it! One of the guys at valet overheard us contemplating cancelling the reservation. They quickly offered a cab and even an umbrella. The rain stopped 5 mins later but it was the level of concern that touched us. It was almost like their dinner was ruined. I truly believe that they are trained to go out of their way to please guests. It unlike any other hotel I've visited. I have referred this hotel to many of our friends and they have all enjoyed their stay. It is a short distance from everything, and if it's not, they will arrange for you to get there. VERY Satisfied! Thank you so much.
Excelente 10,0
Prós: Pool area
Contras: I couldn't stay more days
Excelente 10,0
Prós: El mar y la piscina maravillosos .....
Contras: Nada todo me gusto
Excelente 10,0
Prós: We had an excellent time, highlight was that our room window opened fully, facing the ocean. Beautiful!
Excelente 10,0
Prós: The staff were very accommodating and friendly. Pools were lovely and clean (slightly chilly for my taste). Adults only area was nice. Only tried the patio restaurant which was very good, but pricey ($50 for french toast, OJ, single egg and sausage).
Contras: Room air conditioner had issues. Maintenance was unable to solve the issue and did not notify front desk that the issue was not fixed.
Regular 4,2
Contras: I arrived at 3:40 pm and was told that the room I booked is not available. The front desk staff guaranteed that it would be ready by 4pm, but when I came back at 4:06pm I was told again the room is not ready. I finally checked in by 5pm and nobody explained why. They gave me two key cards and one doesn't work which kept me out of the room when I came back from swimming the other day. It is the most terrible experience that I have and I definitely don't recommend this hotel
Excelente 10,0
Contras: Still holding money on my credit card.
Excelente 10,0
Prós: The rooms were luxurious yet charming, the staff was very helpful and the pool/lounge area was great
Contras: Not much to dislike.
Excelente 10,0
Prós: Everything was Fantastic
Excelente 10,0
Prós: Everything! outdoor spaces, great food, rooms spacious and confortable, amazing view of the ocean everywhere. One of the best hotels I've stayed in. Would love to come back.
Bom 7,4
Prós: Excellent venue.
Contras: Poor staff. Very stuffy. Don't use Uber as the staff will ask you to have the Uber pick you up at the curb vs the hotel entrance.
Bom 6,2
Prós: Service was good, but disorganized. Sundeck was nice. Staff was friendly whenever you saw them.
Contras: Our room had a musty odor and did not smell clean. There's a big variation in rooms. We upgraded to an "Oceanview" room - but looked out onto a roof and an abandoned building with the ocean tucked to the right. When I complained, they said their "Oceanfront" rooms are all suites and cost $200 more a night. What? So not worth it! If I was to return to Puerto Rico, I'd stay at La Concha and eat at Pinkys everyday. Vanderbilt was so not worth it.
Regular 5,7
Prós: The hotel itself is very pretty and historical.
Contras: The pools are tiny, the service is subpar, housekeeping was always late and turndown service was spotty at best. The receptionists weren't helpful at all, in fact it felt like they were doing us a favor every time we had questions. The service at the pool often took up to 45 minutes to come by and it felt like they were purposely not making eye contact in order to slow things down even more. Not recommended.
Regular 4,0
Prós: Nice bar and location
Contras: Rooms are ridiculous small. Cleaning of rooms can happen until 9pm and was never done before 6pm for us. Gym has lots of cardio equipment but little other machines. Bar tender at wine bar was not aware how to make a Gin & tonic!
Bom 7,7
Prós: Very nice room and oceanfront beautiful.
Contras: Service at pool side restaurant slow and poor. Staff not attentive and had to leave table to ask for serviice. This happened at breakfast and lunch. Had a bad experience with quality of food served and staff did not offer to correct. Once food served waiter never came back to table to see if I needed anything. After this experience decided to eat dinner outside of hotel. Front desk staff great.
Condado Vanderbilt Hotel - San Juan
1ª posição
9,0
Excelente 9,0
961 avaliações
Detalhes
Avaliações
R$ 2.746

Limpeza
9,0
Conforto
9,0
Comodidades
9,2
Comida
1,5
Localização
9,2
Nota geral 8,8 Excelente
1.573 avaliações
Limpeza
9,0
Conforto
9,0
Comodidades
9,2
Comida
1,5
Localização
9,2
Limpeza
9,0
Conforto
9,0
Comodidades
8,0
Localização
9,0
Nota geral
9,0
Limpeza
9,7
Conforto
7,5
Comodidades
9,6
Comida
1,5
Localização
10,0
Limpeza
9,0
Conforto
9,0
Localização
9,2
Serviços
9,0
Pessoal
9,2
Limpeza
10,0
Conforto
10,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
9,2
Conforto
9,3
Localização
9,3
Serviços
9,0
Pessoal
9,3
Limpeza
8,7
Conforto
8,7
Localização
8,9
Nota geral
10,0
Serviços
8,5
Limpeza
8,9
Conforto
8,8
Comodidades
9,3
Localização
8,9
Nota geral
10,0
Limpeza
8,9
Conforto
8,7
Localização
9,0
Serviços
8,7
Pessoal
8,9

Excelente 9,0
Prós: Pool was perfect for family and kids. Breakfast was a little early but was good.
Contras: At the check in they were a little understaffed.
Bom 6,0
Prós: Bathroom was clean Hotel lobby clean Elevator clean Hand sanitizer all over hotel Breakfast area clean but food left uncovered Staff polite professional and very helpful
Contras: Carpet old and shows it A/C smells old air Beds has old mattress
Excelente 8,0
Prós: The area and the service
Contras: The pool are needs more maintenance
Excelente 10,0
Prós: Everything
Contras: Nothing
Excelente 9,6
Accommodating and friendly staff made the stay extraordinary.
Excelente 10,0
We are being here before and we like everything from this place
Excelente 8,1
Good
Bom 7,4
Prós: Good free breakfast
Contras: No hot tub and a cold swimming pool
Excelente 10,0
Prós: Very clean
Contras: Nothing
Excelente 9,0
Prós: próximo do porto - pode ir e vir a pé, muito útil quando no desembarque, há um engarrafamento enorme para sair e entrar no porto , são muito navios na mesma data e horário. Tem um Olive Garden atravessando a rua . Consegue ir até a cidade à pé, mas e uma boa caminhada. dá para fazer com cadeira de rodas ! ótima para quem tem animais .
Contras: nada - tudo maravilhoso
Excelente 8,3
Prós: Hotel novo é espaçoso.
Contras: O chuveiro é péssimo, pouquíssima água e inadequado para um banho gostoso.
Excelente 9,2
Prós: Conforto das instalações.
Contras: O café da manhã ser cobrado a parte.
Bom 6,7
Prós: Bom quarto, iluminado, boa cama
Contras: Chuveiro
Excelente 10,0
Prós: Ótimo quarto, banheiro, cama. Excelente café da manhã. Próximo ao porto, aeroporto. Cerxa de 15 minutos. A antiga San Juan é próxima também.
Hyatt Place San Juan/City Center - San Juan
2ª posição
8,8
Excelente 8,8
1.573 avaliações
Detalhes
Avaliações
R$ 1.599

Limpeza
9,1
Conforto
9,2
Comodidades
9,5
Localização
9,2
Nota geral
9,2
Nota geral 8,8 Excelente
822 avaliações
Limpeza
9,1
Conforto
9,2
Comodidades
9,5
Localização
9,2
Nota geral
9,2
Limpeza
10,0
Conforto
8,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
9,2
Conforto
9,3
Localização
9,4
Serviços
9,0
Pessoal
9,2
Limpeza
10,0
Conforto
10,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
9,5
Conforto
9,5
Comodidades
9,5
Localização
8,5
Nota geral
9,0
Limpeza
9,0
Conforto
8,9
Localização
9,0
Serviços
8,9
Pessoal
9,0
Limpeza
9,2
Conforto
9,3
Comodidades
10,0
Localização
9,2
Nota geral
10,0
Limpeza
8,7
Conforto
9,0
Comodidades
8,0
Localização
8,9
Nota geral
8,0
Limpeza
8,9
Conforto
9,0
Localização
9,2
Serviços
9,2
Pessoal
9,2

Excelente 10,0
Prós: Breakfast was awesome
Contras: The bathroom had a sewer smell that came from the sink beside that I enjoyed my stay.
Excelente 8,0
Prós: Great breakfast selection every morning. The hotel was clean and fairly quiet. Everything seemed to be close or quick drive to visit. There's chain restaurants within walking distance. Near a highway.
Contras: There's a daily parking fee. The hotels pool is small. The location is not close to a beach nor near local Spanish food.
Excelente 9,0
Prós: Everything was in order , especially the greenery around the pool.
Bom 7,0
Prós: The check-in process was fairly simple and straightforward. I was able to check-in before my check-in time.
Contras: The room however, was unclean and noisy. The sheets had stains and the room was next to another room that made a lot of noise. Would not recommend this place to anyone. Also, I was working from home in the lobby before my flight with my other friends. I asked one employee if i could do so and he was okay with it since i stayed there but checked out. A couple hours later a female employee came back asking us to leave. She said i can no longer use the space as I had checked out. We only had 20 minutes left and were waiting for our Uber however this was all unprofessional.
Excelente 9,2
Prós: Friendly staff and good location.
Contras: Food was a little overpriced and had to pay for parking on top of stay.
Excelente 9,7
Contras: Breakfast potatoes. I would like a more veggie friendly breakfast
Excelente 8,0
Prós: You are a few miles from the pier at Hyatt House. Good complimentary breakfast.
Excelente 9,1
Prós: Friendly staff, all in good condition, everything is new. The location is in the San Juan convention center district, we book it for a convention and we walk to all the activities. Nice view to the harbor and the cruise line. If you are traveling to take a cruise (Royal Caribbean terminal) it just right there. Overall is a 4 star hotel.
Excelente 9,6
Prós: Localização muito boa. Café da manhã exclente.
Excelente 8,3
Prós: Do hotel em geral, e do quarto em particular.
Contras: Do pequeno almoço
Hyatt House San Juan - San Juan
3ª posição
8,8
Excelente 8,8
822 avaliações
Detalhes
Avaliações
R$ 1.718

Limpeza
8,7
Conforto
8,8
Comodidades
9,3
Localização
9,7
Nota geral
9,5
Nota geral 8,8 Excelente
172 avaliações
Limpeza
8,7
Conforto
8,8
Comodidades
9,3
Localização
9,7
Nota geral
9,5
Limpeza
8,8
Conforto
8,5
Localização
9,0
Serviços
8,7
Pessoal
9,2
Limpeza
8,6
Conforto
9,3
Comodidades
9,3
Localização
9,3
Nota geral
9,3
Limpeza
8,6
Conforto
8,8
Localização
9,8
Nota geral
10,0
Serviços
8,4
Limpeza
9,4
Conforto
9,1
Localização
9,9
Serviços
8,8
Pessoal
9,1
Limpeza
8,7
Conforto
9,0
Localização
9,8
Serviços
8,5
Pessoal
9,2
Limpeza
9,4
Conforto
9,4
Localização
9,7
Serviços
9,1
Pessoal
9,7

Bom 6,0
Prós: The hotel is an excellent location and historical building. The covered courtyard living room is amazing. Air conditioning in the room is nice and strong.
Contras: The property needs to be updated - bathroom plumbing is outdated and furniture is quite worn/old. The shower and water pressure should be better considering the price of the room. Could use a coffee maker in the room.
Excelente 9,0
Prós: Location is a plus. The hotel is very clean and quiet. Staff is very friendly.
Contras: The bed is not super comfy but other than that everything is great.
Ruim 3,0
Prós: The rooms are charming and stay dark when it's light out. The AC worked well. The bed was comfortable. Location is nice - right near all the action in old San Juan.
Contras: There is a LEAKY CEILING In the room allocated to booking.com and the hallway smelled funky the entire time. The hotel rooms all face the entry way so if you're room is near the door and guests are out late or up early, you're going to hear them. The shower curtain wasn't long enough so the entire floor would get wet when you'd take a shower. Due to poor insulation in the room, towels never really dried. Staff was attentive but their hours made service difficult if you're out early for long day trips. The staff was aware of the leak and didn't do anything to try to rectify it except offer me a small discount. I asked for a different room when we arrived due to the leak being the first firsts to arrive that weekend and they told me to ask again another day - but it was apparent they knew the leak would persist the entire time. Franky, the hotel isn't cheap for how small it is. They should keep the facilities clean and fixed up.
Excelente 10,0
Prós: The most charming place ever
Contras: Nothing
Excelente 10,0
Prós: The character and decoration
Excelente 10,0
Love love the old San Juan, Spanish influenced architecture. Michael, our host, was helpful & kind. Which was tonic after long flight & fuzzy brain Room, cozy, clean, elegant. Location, perfect! And quiet, slept deep
Excelente 9,1
Prós: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.
Contras: A little dusty, but everything else was very nice and cozy.
Ruim 3,8
Prós: Equipe da recepção simpática e atenciosa
Contras: Foi decepcionante, nas fotos uma coisa e pessoalmente outra. Quarto escuro e super úmido, televisão não funcionava, cama desconfortável (ficamos com dor nas costas) e banheiro sujo. Achamos vários cacos de vidro(exatamente isso) espalhados pelo chão do banheiro, inclusive pisei em um! Definitivamente uma falta de cuidado com a limpeza dos quartos e um perigo para os hóspedes.
Villa Herencia Hotel - San Juan
4ª posição
8,8
Excelente 8,8
172 avaliações
Detalhes
Avaliações
R$ 1.260

Limpeza
9,0
Conforto
9,1
Comodidades
9,4
Comida
8,5
Localização
9,4
Nota geral 8,7 Excelente
1.029 avaliações
Limpeza
9,0
Conforto
9,1
Comodidades
9,4
Comida
8,5
Localização
9,4
Limpeza
9,0
Conforto
9,0
Comodidades
9,0
Localização
9,0
Nota geral
9,0
Limpeza
9,0
Conforto
9,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
9,0
Conforto
9,1
Localização
9,3
Serviços
9,0
Pessoal
8,8
Limpeza
8,0
Conforto
8,0
Comodidades
8,0
Localização
8,0
Pessoal
8,0
Limpeza
9,6
Conforto
9,7
Comodidades
9,8
Comida
8,5
Localização
9,7
Limpeza
9,0
Conforto
9,1
Localização
9,5
Nota geral
7,5
Serviços
8,9
Limpeza
9,1
Conforto
9,1
Comodidades
8,3
Localização
9,3
Nota geral
8,8
Limpeza
9,2
Conforto
9,4
Comodidades
10,0
Localização
9,5
Nota geral
9,5
Limpeza
8,9
Conforto
9,1
Localização
9,2
Serviços
8,6
Pessoal
8,9

Excelente 10,0
Prós: Everything was lovely
Excelente 9,0
Contras: The hotel and the grounds
Excelente 10,0
Prós: I loved everything about this resort! From the four different type of pools to the bar areas to the rooms, everything was fabulous!
Contras: That I could not stay longer due to my work scheduled :).
Excelente 8,0
Prós: the location and pools
Contras: the pools, the beach, and the beds were comfortable. The price to stay there has gone up pretty high so I can not come back there like I planned for December 27th week unless they charged the same as when I stayed this time.
Excelente 8,0
Prós: La Concha has an excellent beach, bar area, restaurants.
Contras: none
Excelente 8,0
Prós: Clean and very nice
Contras: Bathroom was very small
Excelente 9,6
Great hotel. I really recommended
Excelente 10,0
Highly recommend for beautiful views and being on the beach
Excelente 10,0
Loved it
Excelente 9,7
excellent and have told family and friends about this hotel.
Excelente 10,0
Prós: The staff is extremely friendly and helpful! The breakfast buffet is super yummy and the drinks at the bar with Juan are so good! He genuinely cares about people and making quality drinks! Pool & beach access is amazing.
Contras: The only thing that could’ve been better was perhaps the ac in the room. We had a suite so at times it felt a little warm.
Excelente 10,0
This resort is by far the best resort I visited. This was my first visit to PR. I went solo. There will be a next time with friends. Maybe a girlfriend getaway. The taxi from the airport to the hotel is $19. It was wonderful that I could communicate in English and not worry about my mediocre Spanish skills. The ride was about 15 minutes. I arrived before check in time and the friendly hotel staff took my bags and called me when the room was available. I didn't mind that I waited an hour because the lobby is beautiful it has a bar and the staff seems to be all models. A staff member told me about the various tours and activities. She gave me brochures. While waiting for check in you can grab a drink at the bar, walk around and explore the beautiful site of the pools. and of course the beach. If you are lucky you can be entertained by a wedding taking place by the pool . It's a perfect resort for a destination wedding. I had an ocean front room no balcony it had a ledge. Room 707. It was a beautiful view. The room was clean and updated. The bathroom was also clean. I had a king sized bed with a living room area and a fridge. There are four restaurants on the resort. I ate at two. There is a new restaurant there. I highly recommend this beautiful hotel to my family and friends. Thank you so much. Can't wait to go back.
Excelente 10,0
The resort is beautiful, stunning even, and I really am happy to see that the hotel looks just as new today as it did when it first reopened. Updates to the lobby and rooms are fantastic (even though the lobby has always been spectacular -- white marble everywhere, water features in the entrance and inside, the giant open glass doors to the pool area -- I really like the touch of turquoise and light shades of blue that they have added as accents throughout). This was the first time in many years that I have stayed in the Ocean Tower (rather than the newer Suites Tower) and I have to say that I really enjoyed being back in this part of the resort. This is the original structure from 1958 and every room offers an ocean front view. It's just a classic! Elevators are super fast. The staff, This is what really sets this resort above the rest. Even though I've been coming here for 10 years and there are staff members who have been here since the beginning and remember me, I know they treat new guests just as welcoming as they treat me. I see and experience it every time I visit. From Felix, who greets you when you exit your taxi to the Lobby Bar staff (Jimmy, Alejandro, Manual) and Solera team (Jesus at the bar, Joaquin on the pool deck) and many, many, MANY more! They made all of my friends feel welcome and special. Thank you. The food on property is also noteworthy. Delicious salads, burgers and wraps at Solera and wonderful breakfast at Delcias. And Perla (inside the iconic conch shell) -- absolutely fantastic. We had my birthday dinner there this year and it was the experience I've ever had there. Everything was top-notch. I have never been disappointed with La Concha -- and, as always, I'm already looking forward to my next visit. Lastly, for those who have been concerned about the state of San Juan after the hurricanes, I'm happy to report that I could not really discern any significant differences during this visit to San Juan verses previous trips.
Excelente 10,0
First of all, If you are trying to decide if you should go to Puerto Rico or not, GO! It is back and as beautiful as ever! I just spent 10 days at La Concha as well as many other places on the Island (Rincon, Culebra, Fajardo, Crash Boat, etc). What a vacation! From the second I was dropped off by my taxi at La Concha I knew I was in for a great 10 days. I had a pool-view Cabana room and could not have been more happy! I sat at night on my balcony and people watched and listened to the Coqui Frogs sing looking pool and beautiful gardens. So relaxing! Some people say you should get an ocean view room. But I was very happy with my pool-view room. I would get the same room next time! (And there will be a next time!) A few people made my stay so special. On my first day while waiting for my room to be ready I sat at the bar and had a beer and talked to Juan Noriega. Juan was so helpful telling me about the hotel and things to do on the island. He went above and beyond to make me feel special and make some great recommendations on things to do and see while on my vacation. Thank you Juan. Your advice and hospitality was greatly appreciated! I had an AMAZING breakfast at the hotel's breakfast buffet (you MUST try the buffet!) My server was Jose Cruz and he was awesome! I have been a restaurant manager for 18 years and I must say that Jose is a such an asset to La Concha! He talked me into ordering an omelette with the Buffet (included in the price of the buffet) which was amazing and he took the time to stay and talk with me and made me feel appreciated and a valued guest. Thank you for taking the time you spent with me Jose! Your amazing service is appreciated! I must also mention the GREAT service by my housekeeper Angelica Rivera. She was so sweet and a welcomed smiling face every day! I always knew that if I needed anything I could go to her and she would have a big smile for me and get me whatever I needed. She was a bright spot in my day.
Excelente 9,7
Prós: Modern look that is on the beach with pools and in a nice area. Every part of the hotel was clean including the gym and toilets. The restaurants were also excellent with good choices and healthy options available. Overall awesome and would definitely recommend this luxurious hotel.
Contras: Resort fees. I feel that the hotel is priced right and that there is no reason to tack on resort fees. Drinks a little pricey
Excelente 10,0
Prós: hotel staff was very friendly and helpful. hotel was right on the water, great drinks and food. Located in a nice area to walk around at any time of the day. Close to shopping, and local restaurants. Hotel guests were a mix of families, couples, business, and groups of friends. There was an adult only pool as well as 3 others. Will definitely be going back and staying here!
Excelente 9,1
Prós: Well maintained despite not being a new resort; Modern, comfortable and clean rooms; Large staff and very friendly and accommodating; Adult pool! It was the most quiet and least congested area. Not sure some people knew it was there. If you like resorts and don't mind the crowds you will enjoy this hotel.
Contras: Party-like atmosphere on the weekend- if that's what you want you will have a great time. Personally, I didn't like the music on the beach. Also, the beach is fairly narrow and the main beach area and pool area are both crowded with chairs very close to one another. I prefer more space and don't want to be sitting an inch away from a total stranger. It can be tough to find the sun in the afternoon when the hotel casts a shadow on the beach. Scope out a good spot early.
Excelente 9,1
Prós: Loved the suite with full kitchen. Would do this again!
Contras: HOusekeeping was not cleaning room if I did not ask or let them know I was out. Room did not get made up last day at all, and I was out all day.
Regular 4,8
Prós: The beach and pool facilities are great
Contras: My room did not electricity for 48 hours, the hotel would not offer much more than a complimentary buffet breakfast.
Excelente 10,0
Prós: Vibrant, entertaining but also relaxing and luxurious. Staff was friendly, helpful and courteous. The facility was clean, never noticed bathroom soap, towels, tissue empty or a mess. Room was a suite with ample space, balcony and kitchenette. It seemed much more suited to adults only but there were families. Location was great, right on the beach. Bikes were available which we took into Old San Juan. I would stay here again and again with adults.
Contras: On occasion, I felt that the music was too loud (ack! I'm getting old!) But that was really it.
Bom 7,7
Prós: I loved the 3 different pool options. We used the adult pool the entire time, which is much quieter and has a beautiful infinity pool overlooking the ocean. Most staff were so friendly and helpful. Menu is pretty reasonable and prices are comparable to surrounding area, except quality is much much better. Tuna salad was my favorite thing by far.
Contras: Mixed drinks were weak and pricey. Rules weren't always enforced. Example, there was a 5 year old at the adult pool for about 2 hours until someone finally noticed. We were also told we couldn't bring our own mixed drinks to the pool, yet others would blatantly have a 6 pack from cvs out in the open. Hallways were a little dingy.
Excelente 8,2
Prós: Beautiful hotel with open lobby and modern clean feeling.
Contras: Even though the reservation was a prepaid, I still got hosed with a resort fee. A couple of bottles of water and a beach chair shouldn't cost 25 bucks. Got the runaround as to why my Marriott status was worth nothing at this resort property.
Excelente 10,0
Prós: All 3 pools were beautiful. Definitely worth the upgrade to an OceanView Suite. The views are out of this world! Restaurants all had good food, even poolside. Pleasantly surprised. Would definitely return To PR and stay here again.
Contras: Nothing to complain about
Excelente 9,7
Prós: All
Excelente 9,4
Prós: location and beach were great.
Bom 7,6
Prós: the location is beautiful
Contras: We didn't actually get to staty at La Concha. When we arrived at the hotel from the airport, the hotel had overbooked. We were quite disapointed as the property looked beautiful. However, there was no confusion or fuss. The hotel knew what they did and I don't know why we were flagged as one of the "overbooked". we arrived about 7 pm. It may be we were a one nighter. However, they paid for a taxi and put us in the marriott down the street and comped the marriot room. It was all set up for us and we were whisked away So we didn't have to pay for the hotel night. The hotel they put us in was not as luxury as the La Concha (4 star vs 5 star) but it was nice and the Marriot folks at the San Juan Marriot were SUPER friendly and tried to do EVERYTHING they could to make us welcome and make it up to us with room upgrades, free drinks, dinner recommendations. So we felt adequately compensated. In the morning we walked down the beach from the Marriot to the La Concha (they said we were welcome to use the La Concha facilities) but ended up not using the pool, just having brunch at the hotel and it was lovely.
Bom 6,7
Prós: Decoração e localização
Contras: Preço
Bom 7,5
Contras: Poderia ter um parquinho ou brinquedoteca para crianças
La Concha Resort - San Juan
5ª posição
8,7
Excelente 8,7
1.029 avaliações
Detalhes
Avaliações
R$ 2.254

Limpeza
9,0
Conforto
8,8
Comodidades
9,6
Localização
9,6
Nota geral
9,2
Nota geral 8,7 Excelente
562 avaliações
Limpeza
9,0
Conforto
8,8
Comodidades
9,6
Localização
9,6
Nota geral
9,2
Limpeza
8,0
Conforto
8,0
Comodidades
8,0
Localização
10,0
Nota geral
8,0
Limpeza
9,1
Conforto
9,1
Localização
9,5
Serviços
8,8
Pessoal
9,2
Limpeza
10,0
Conforto
9,0
Comodidades
10,0
Localização
9,0
Nota geral
9,0
Limpeza
9,0
Conforto
8,6
Localização
9,6
Serviços
8,3
Pessoal
9,2
Limpeza
9,0
Conforto
8,9
Comodidades
10,0
Localização
9,6
Nota geral
10,0
Limpeza
9,3
Conforto
8,8
Localização
9,6
Serviços
8,8
Pessoal
9,3
Limpeza
8,6
Conforto
8,5
Localização
9,1
Serviços
8,4
Pessoal
8,9

Excelente 10,0
Prós: Loved it close to lots of things. Felt like hone
Excelente 9,0
Prós: We were allowed to check in an hour early and the apartment we stayed at is clean. The beds are comfy. The staff are very helpful and friendly
Excelente 10,0
Prós: The size of the room was excellent. Vending machines available. The location was really nice we could walk anywhere in old San Juan. Very clean.
Contras: Roof top wasn’t open :(
Bom 7,0
Prós: Location and size was excellent. The staff were friendly and knowledgeable.
Contras: Accessing our suite was awkward. The lack of carpeting on the tile was dangerous in the rain since there was an open area where the floor would get wet.
Regular 4,0
Prós: I love the location of the property
Contras: The front desk associate (a young man) was biased ans inconsiderate. I became sick due to food allergies 🤮 he came to my room at 9 p.m and asked me to keep it down because sound travels. At 2 a.m through 5 a.m there was a group of guys who were having an alcohol induced freestyle session and he didn't feel the need to anything whatsoever to them! I see a problem with that! Needless to say several ppl didn't get sleep due to the freestyle session 😒
Excelente 10,0
Prós: staff was amazing
Contras: nothing
Excelente 9,0
Prós: Location, bedding comfort and staff courtesy was superb. Great location for those wanting to explore Old San Juan and enjoy all it's charm.
Contras: The parking arrangements instructions were not clear and a bit confusing. Other than that... everything was ok.
Excelente 9,7
Prós: The location and the facilities are great.
Contras: Sofa-bed need a new mattress or get whole new sofa-bed.
Excelente 8,2
Prós: Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us. This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop. The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.
Contras: Common area is right outside the doors to most suites. Our door was not sound-deadening by any means. We were awakened really early by some other guests who seemed to be leaving for the airport for a morning flight. Also, seems to have some plumbing issues. Although the bathroom was modern and very clean, we were asked not to flush used toilet tissue down the toilet, which was a bit strange for us. A covered waste basket was available and it wasn’t a huge deal but certainly unexpected.
Excelente 10,0
Prós: My wife and I wanted something genuinely Puerto Rican and this did it. Only 1 day but very enjoyable in the center of Old San Juan with easy access to anything. Staff was super friendly. Even held our bags after check out so we could keep exploring before boarding a cruise. THEN they kept our bags again, 1 week later when we returned from our cruise and had another 5 hours to kill even though we didn't book another night. A+++
Excelente 9,2
Prós: Localização excelente e funcionários simpáticos e prestativos.
Contras: Banheiro precisa ser modernizado. Mas nada que tenha atrapalhado.
Excelente 10,0
Prós: Disponibilidade de água fresca, fazer café ou chá, utilizar o microondas, num espaço comunitário. A grande simpatia da funcionária Carla. Ótima localização, boa internet.
Contras: Falta de algum isolamento da janela e porta, para o átrio principal. Ouviam se as conversas dos hóspedes na receção.
Fortaleza Suites - San Juan
6ª posição
8,7
Excelente 8,7
562 avaliações
Detalhes
Avaliações
R$ 1.023

Limpeza
9,0
Conforto
9,0
Comodidades
10,0
Localização
9,2
Nota geral
10,0
Nota geral 8,7 Excelente
181 avaliações
Limpeza
9,0
Conforto
9,0
Comodidades
10,0
Localização
9,2
Nota geral
10,0
Limpeza
8,4
Conforto
8,9
Localização
9,3
Serviços
9,1
Pessoal
9,1
Limpeza
10,0
Conforto
10,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
8,9
Conforto
9,0
Localização
9,2
Serviços
8,8
Pessoal
9,1
Limpeza
9,0
Conforto
8,8
Localização
8,8
Serviços
8,3
Pessoal
9,0
Limpeza
9,4
Conforto
9,2
Comodidades
10,0
Localização
9,5
Nota geral
10,0
Limpeza
8,7
Conforto
8,8
Localização
8,7
Serviços
8,8
Pessoal
8,8

Excelente 8,0
Prós: Great location, super attentive staff. Amazing location. Great secondary pool across the street at OLV55.
Excelente 10,0
Prós: This is the cutest little upscale hotel! Perfect for a romantic getaway or short trip. If looking for quiet and privacy this is the hotel for you. The attention to detail throughout the property with the decor and ambiance is definitely Instagram worthy! And the rooftop is super comfy with great views.
Contras: Wish pool was bigger even the adjacent property’s pool was too small. If looking for a true beach vacation this is not for you.
Excelente 10,0
Prós: What is there not to like? From the moment we got there the staff was were attentive and helpful. The room was perfect for our honeymoon we had rose petals, Champagne and chocolate covered strawberries
Contras: Nothing
Bom 7,0
Prós: Very comfortable bed. Loved the outdoor shower and swing. Super friendly staff and amazing service.
Contras: The AC could not be shut off or turned up. Room service was not available and we were asked to have breakfast at the sister hotel. Pool was not working. The hotel restaurant is not open on Sunday's or Monday's. Purchased a package that included bath salts and rose petals for the outdoor shower but when arrived the shower /tub was empty.
Excelente 9,0
Prós: I loved the decor of the Hotel. Staff were very friendly and welcoming. I loved the balcony with the fountain, very relaxing and comfortable. Very close to the beach and restaurants.
Contras: The elevator was out of order and the a/c was very difficult to work. We would hit the turn off button but it never turned off. It was freezing in our room.
Excelente 10,0
This hotel is absolutely gorgeous. Every inch is beautifully decorated, fresh treats in your room when you return each day, wonderful, friendly staff, and lovely rooftop bar with great view. We stayed in a suite with a balcony and fountain that overlooked the water. it was wonderful. A few things you should know. When they say 'sexy', they mean the shower is literally in the middle of the bedroom and affords absolutely no privacy. Just something to be aware of. The location is nice, but is tucked on a little street and is not walking distance to old San Juan. That's important because at certain times traffic gets cut off going into Old San Juan at night, so if you plan on spending a lot of time there at night it's something to keep in mind. Otherwise, there are many, many good restaurants within walking distance of the hotel so definitely worth consideration.
Excelente 10,0
Prós: Olive Hotel was first class service. Wonderful staff. Very friendly and my wife and I always looked forward going back to relax and the roof top bar and pool was just perfect!
Excelente 10,0
Prós: The Olive Boutique Hotel was absolutely perfect for a solo traveler or couple staying in the Condado area of Puerto Rico. The location was great. It is situated just off of Ashford Avenue where all the hustle and bustle is, BUT remains relatively quiet because of its juxtaposition. The staff was awesome and so friendly. They really got to know you as a guest in the hotel and they were all so helpful with tips and finding your way around the island. I went solo for a birthday vacation and my stay was beyond wonderful. My room was comfy, cozy, and gorgeous. I received little treats everyday and even a bottle of champagne to celebrate my birthday! Everything is in walking distance and the beach is just across the street! What more could you ask for?
Contras: The fact that I had to leave!
Excelente 10,0
Prós: Its an amazing boutique hotel Better than expected!!
Bom 7,9
Prós: O café da manhā ,apesar de termos pago,NĀO foi servido.... a inexperiente recepcionista, nos mandou tomar na rua, depois de meia hora esperando alguma definiçāo, pois disse que havia um problema na cozinha..... Até que uma pessoa mais experiente chegou e Nós Exigimos que nos devolvesse o valor pago. E foi devolvido realmente. Mas o Hotel em si é muito charmoso.Pena que nāo vimos o rooftop no café da manhā.
Contras: Treinamento dos recepcionistas !!! Precisam se adiantar em orientar os hóspedes,e nāo ficarmos pedindo um mapa, dicas,etc.... Podiam explicar mais sobre o restaurante também.
Olive Boutique Hotel, A Small Luxury Hotel of the World - San Juan
7ª posição
8,7
Excelente 8,7
181 avaliações
Detalhes
Avaliações
R$ 2.378

Limpeza
9,0
Conforto
9,0
Comodidades
8,2
Localização
9,1
Nota geral
8,4
Nota geral 8,6 Excelente
1.188 avaliações
Limpeza
9,0
Conforto
9,0
Comodidades
8,2
Localização
9,1
Nota geral
8,4
Limpeza
9,2
Conforto
9,1
Localização
9,2
Serviços
8,9
Pessoal
9,0
Limpeza
9,4
Conforto
8,9
Comodidades
8,9
Localização
9,4
Nota geral
8,9
Limpeza
9,0
Conforto
9,0
Localização
9,1
Nota geral
10,0
Serviços
8,9
Limpeza
8,8
Conforto
8,7
Localização
9,0
Serviços
8,7
Pessoal
8,7
Limpeza
9,0
Conforto
8,9
Comodidades
7,3
Localização
9,2
Nota geral
7,3
Limpeza
8,9
Conforto
8,7
Localização
9,3
Serviços
8,6
Pessoal
8,9

Excelente 10,0
Prós: The pool and the location. Bar was nice too
Contras: Little bugs in our room
Excelente 10,0
Prós: The staff were exceptional I throughly enjoyed my interaction with Jean Yojanny and Francisco they were all knowledgeable about the activities and how to make the most of my trip experience very welcoming and pleasant
Contras: I didn’t like the fact that the rooftop didn’t open till 11am I think 10 or 1030 would be appreciated
Excelente 9,6
Super clean & beautiful rooms friendly staff
Excelente 9,4
Contras: Great location near breakfast places and nightlife.
Regular 5,4
Prós: Pool is nice and access to Stellaris is great.
Contras: Cleanliness is ok but bathrooms have a lot of mildew and the cleaning products they are using smell like hospital disinfectant. Not pleasant.
Excelente 9,1
Prós: The space was trendy and appealing, the staff was very friendly and Josie gave great recommendations of things to do. We went to the sister property to use their beach facilities which were very nice, accommodating, and not too far of a walk, but they have an amazing pool/pool area if you don't want to take the walk.
Contras: The room was EXTREMELY cold. The temp stayed around 64-66 the entire time which for both of us was unbearable. The first 2 days we tried adjusting the air ourselves, eventually we had to have maintenance come up who tried to get the air down then off to no avail. We eventually had to have it shut off from the main system but thank goodness we had a balcony and suite room so we could close off the bedroom and open the balcony door to warm things up.
AC Hotel by Marriott San Juan Condado - San Juan
8ª posição
8,6
Excelente 8,6
1.188 avaliações
Detalhes
Avaliações
R$ 1.661

Limpeza
8,8
Conforto
8,8
Comodidades
9,4
Localização
9,7
Nota geral
9,5
Nota geral 8,6 Excelente
594 avaliações
Limpeza
8,8
Conforto
8,8
Comodidades
9,4
Localização
9,7
Nota geral
9,5
Limpeza
8,6
Conforto
8,5
Localização
9,6
Serviços
8,5
Pessoal
8,9
Limpeza
10,0
Conforto
10,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
10,0
Conforto
10,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
8,8
Conforto
8,9
Localização
9,7
Serviços
8,6
Pessoal
9,0
Limpeza
8,9
Conforto
8,9
Comodidades
10,0
Localização
9,8
Nota geral
10,0
Limpeza
8,5
Conforto
8,9
Comodidades
4,0
Localização
9,6
Nota geral
8,3
Limpeza
8,9
Conforto
8,9
Localização
9,5
Serviços
9,0
Pessoal
9,2

Excelente 8,0
Prós: Great location! Slept well
Contras: Needs better cleaning
Excelente 10,0
Prós: The room was very clean and the air conditioning blew COLD after a sweaty day of exploring. Water pressure was great. The pool was nice and well maintained, as was the hot tub. The pool area was fantastic for hanging out and enjoying San Juan's beautiful sunsets over the bay. We had a wonderful lunch at Santisimo, the restaurant that was in the hotel, and their Rocks Pina Coladas were delicious. Everything in Old San Juan is walking distance and there is a cat sanctuary just around the corner!
Contras: The parking situation is less than ideal, but that isn't the hotel's fault. Old San Juan is VERY compact and the roads are very crowded. Pretty much bedlam driving around. We were able to park in the garage by the fort, which worked fine, but lugging our bags 3 or 4 blocks wasn't the greatest.
Bom 7,0
Prós: The location is great and the staff was very helpful.
Contras: It is a beautiful hotel that needs some TLC. No WiFi, no hot water the 1st night, and stains on the bed sheets. I stayed here 2 years ago and it was much better.
Excelente 8,0
Prós: Loved the location. Views were amazing. Bartender in the evenings was awesome.
Contras: Everything seemed damp. Housekeeping was infrequent and not thorough.
Excelente 8,0
Prós: The location is prime to explore old San Juan. We walked everywhere and did not have to rent a car and worry about parking. The facility is clean and the private terrace is a plus in the room we chose. The staff are super nice. The roof top plunge pool and lounge chairs is a great place to bring your drinks and chill.
Contras: The bed and pillows need updating. For a small luxury hotel they should invest in memory foam mattress and better quality pillows. I did not sleep well because my husband tosses and turns and I can feel all his movement from the spring mattress. The Wi-Fi is also weak in our room. They provided a Wi-Fi box for us after we mentioned we couldn’t get internet in the room so that was resolved quick. On weekends there are parties in the venue across the hall and we can hear the music even with the door closed. something to consider for people who want to avail of the private garden room on the first floor. it didn’t bother us too much.
Excelente 9,0
Prós: Beautiful building near the heart of old San Juan
Contras: The included breakfast could have been a bit more inclusive from the menu options.
Regular 5,0
Prós: The property had old world charm! Great Bar tender & dining room staff, brunch was great. View from roof top was good. The expresso machine in room was excellent.
Contras: Repairs needed! Lock literally coming off the door! Roaches!!!! & for me that’s a NO! Ceiling beam coming off the ceiling. Cleaning staff LAZY..the room had an odor & my beds were made @ 8:30 pm! The room was 1/2 cleaned. NO WiFi for the entire day, it just went out! & the elevator stop working! Not worth the hassle at ALL! I want my money back PERIOD!
Excelente 9,0
Prós: Location
Contras: No room service. Probably due to COVID related restrictions.
Bom 7,6
The hotel building looked wonderful. The people are great. However, there was a cockroach that crawled across the dresser. When I called guest services on the phone at about 7 pm there was no answer. It was quite stressful. Up until that time, I was going to return to PR to stay at the El Convento. Now, of course, I can not. I did write an email to the person who said they were the manager explaining the situation. They also tried to charge my credit card twice for the same room. Go I and look around though, it is just beautiful.
Excelente 9,2
Staff always friendly especially when they remember you from a passed stay. El Convento is in a perfect location for walks, dinning, PR history. I’ll recommend el Convento as a top five hotels to stay in San Juan.
Excelente 10,0
Spacious rooms and excellent cleaning. Comfortable beds and excellent staff, super friendly and willing to help with everything. Every afternoon they have complimentary cheese and wine tasting and 24 hours water, coffee and fruits available. Located in Old San Juan historic neighborhood, close to attractions in said neighborhood. 15 minutes by car from the green island. The hotel has a Beach Club where you can go to one of the sister properties to the beach and use the facilities. Beautiful experience and beautiful hotel. Spotless cleaning. Beautiful patio and very good restaurant.
Excelente 8,5
From the time I checked in until the time I check out, I adored this hotel. The majority of the staff was well disposed and anxious to be useful in making my stay incredible, yet I need to get out Luciano, one of the bellmen. He was superb, well disposed of, and made extraordinary suggestions. The lodging itself is excellent, my room was exquisite, the additional pleasantries, similar to cold containers of water, espresso, and a natural product being accessible consistently, was a reward. The area is superb for investigating old town. There was an incredible rum bar specifically over the road, and I could undoubtedly stroll to all edges of town. The main minor issue I had was with pipes.
Excelente 8,5
As the convent in the name suggests, this place was more of a peaceful and serene ambiance. We had a wonderful time here as I felt I was staying at a piece of history and we loved how the place was well-maintained. They added some modern touches like the bathroom but the lighting, doors and the main room gave that old world feel. The valet was not overpriced and the centralized location cannot be beat. You are in the heart of Old San Juan surrounded by restaurants, shops and good places to see. It was truly an amazing experience.
Excelente 10,0
This is a beautiful hotel right in the middle of Old San Juan. You can walk to restaurants, shopping, and attractions. At the end of the day, you can return to the quiet courtyard for drinks and/or dinner or to the pool overlooking the city. The hotel staff was very friendly and helpful. The room was large, nicely decorated, and clean. There is also a convenient parking lot right across the street that has spaces for hotel guests.
Bom 7,1
Prós: The staff was awesome!! Very comfy beds and a very good location!
Contras: The hotel is very old which is cool, but it need some upgrade.
Excelente 10,0
We loved the location of El Convento right in Old San Juan, just down the hill from El Morro Castilo. Old San Juan is very walkable, but it's hilly. El Convento is located on Calle del Cristo, right across the street from the Cathedral of San Juan Bautista, so lots of foot traffic in the area. It is also just up the hill from a great little museum Fundation Felisa Rincon de Gautier, the home of the very colorful first female mayor of San Juan. We enjoyed a free personally guided tour. Back to El Convento-spacious room and bath and we enjoyed a balcony overlooking the pedestrian Escalinata de Las Monjas. There were great room-darkening shades and we never heard a thing from outside. An inner door also meant we could block out the music from the central patio when we wanted to sleep before the entertainment was over. Dinner the first night in the El Convento restaurant was fine, but not really memorable. No San Juan or PR craft beer on the menu, alas. We were disappointed that the tapas restaurant/bar in the hotel was not open the entire time we were there. But nice drinks in the tree-shaded patio. A very helpful front desk. And really nice wine and cheese reception every evening from 6 pm. We didn't swim in the pool on the upper deck-it was very small, but looked enjoyable. Finally, we loved the fact that such an historic building has been preserved and put to good use for people to enjoy.
Excelente 10,0
Prós: The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or two. Police are everywhere protecting your safety.
Contras: Main elevator kept breaking down with immediate repair by local Contracted company. Any baggage moves handled by Hotel. They helped us totally through this minor problem.
Excelente 10,0
Prós: Beautiful hotel, wonderful hosts, located in an old world city.
Excelente 10,0
Prós: Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!) History just walks the halls with you! The rooftop pool and hot tub with harbor view at sunset was something special. Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.
Contras: Having to leave so soon. Should have booked a much longer stay!
Excelente 10,0
Prós: The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.
Contras: There is a lot of traffic directly outside. Not good for early check in.
Excelente 10,0
Prós: I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.
Excelente 9,6
Prós: It's a historic building with an invaluable art collection.
Contras: Their claim to have a pool is ludicrous.
Excelente 10,0
Prós: A localização é perfeita, da p conhecer os principais pontos turísticos a pé, o prédio histórico esta super bem conservado, os funcionários foram simpáticos e solicitos. P completar, todo final da tarde eles servem queijos e vinhos em uma varanda c vista p cidade, perfeito p relaxar depois de um dia de passeios. Além do hotel ficar a 5min do porto de cruzeiros, o que pra nós foi perfeito!! Recomendo e voltaria a me hospedar!
Excelente 9,2
Prós: Ambiente bonito e agradável , pessoal simpático e atencioso
Contras: Café da manhã fraco e caro, a cama poderia ser maior
Excelente 8,3
Prós: Localização, instalação charmosa, happy hour com vinhos
Contras: Serviço poderia ser mais atencioso considerando o posicionamento boutique do hotel
Hotel El Convento - San Juan
9ª posição
8,6
Excelente 8,6
594 avaliações
Detalhes
Avaliações
R$ 2.220

Limpeza
8,8
Conforto
8,6
Comodidades
8,7
Localização
9,5
Nota geral
9,3
Nota geral 8,5 Excelente
1.120 avaliações
Limpeza
8,8
Conforto
8,6
Comodidades
8,7
Localização
9,5
Nota geral
9,3
Limpeza
10,0
Conforto
10,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
10,0
Conforto
10,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
9,0
Conforto
8,9
Localização
9,7
Serviços
8,6
Pessoal
9,4
Limpeza
9,0
Conforto
7,0
Comodidades
6,0
Localização
10,0
Nota geral
8,0
Limpeza
9,4
Conforto
9,1
Comodidades
8,8
Localização
10,0
Nota geral
9,4
Limpeza
8,7
Conforto
8,5
Localização
9,4
Nota geral
9,5
Serviços
8,2
Limpeza
8,7
Conforto
8,8
Comodidades
10,0
Localização
9,6
Nota geral
10,0
Limpeza
8,4
Conforto
8,4
Comodidades
9,0
Localização
9,3
Nota geral
8,6
Limpeza
8,4
Conforto
8,3
Localização
9,1
Serviços
7,7
Pessoal
8,7

Bom 6,0
Prós: I like the fact that the staff are attentive and friendly, the location is perfect didn’t have to rent a car or use taxis it was very convenient for my husband and I. We had breakfast at the hotel although it didn’t come with the room but I’m okay with that the fact it was there and we didn’t have to leave the property.
Contras: What I didn’t like was there was water in the hallway floor and in my room, water was coming from the ceiling, water drops on us, the bathroom could have looked better, the shower to be exact. Other than that I enjoyed staying there, it was my husband’s birthday so, I would book it again because I think they’re aware of the water problem I saw the wet signs out.
Excelente 9,0
Prós: Room modern
Contras: Room
Excelente 9,0
Prós: Friendly and helpful staff. Overall a nice place to stay. Beautifully decorated. Close to everything. Shops and restaurants in walking distance.
Contras: Bath clothe from previous guest was left in the shower. My leftovers were thrown away from the shared guest fridge.
Excelente 8,0
Prós: The location was perfect! Staff was so friendly and accommodating!
Contras: Pillows and bathrooms need updated. Don’t mess with the AC or you will come back with water all over the floor.
Ruim 1,0
Prós: Very little. The location probably was the best although I won’t be staying in old San Juan again. It’s very loud and the parting doesn’t stop.
Contras: My first night I booked a single room as I was the first of my friends to arrive. I was given the room on the second floor right next to the elevator. It’s an interna room and it’s sooooo gross. It is dark and completely damped. The walls and doors are dripping with water the bed felt soooo humid and the smell was unbearable. I asked to be moved which is totally out of my character (first time I ever asked that in 30 years of traveling) and they said that every room was like that and couldn’t do anything. I slept horribly, I sprayed perfume on my pillow so I could cover the smell and fall asleep. The next day my friends arrived and we were moved to the suite with 3 beds. Although it his room is on the top floor and has its balcony, it was still quite humid and it’s soooooooo much smaller than what the pics show. So be aware the place is TIGHT. Small bathroom and 3 girls were very tight in it. Around 2 am each night we were there, people came back from the clubs and continued the party on the rooftop until 4 am. The first night we dealt with it but after that we called the front desk to shut it down. I didn’t sleep a full night the whole vacation. I do not recommend this hotel.
Excelente 9,2
Boutique style hotel. I felt it was a great value for what I paid. Friendly staff, easy check-in and clean. Right in the heart of Old San Juan, walking distance to many places. I would recommend if you are just looking for a place to rest and dress and not pay an arm and a leg.
Excelente 9,6
Great location, great staff, has a style
Bom 7,6
Very great location. Walking distance to anything in old san juan and the towns night life.
Excelente 8,0
Was not disappointed at all with my decision to stay here. Close to everything Old San Juan has to offer. The rooftop stone tubs were a great way to start and end my day. Only wood recommend they provide disinfected for one to spray down the tubs before/after each usage,
Excelente 10,0
Prós: Thwarted are the best
Contras: They are the best
Excelente 8,2
Prós: Charming boutique hotel. Delicious restaurant in house. Staff was great and the location is excellent!
Contras: The room size and the elevator need work
Excelente 9,7
Prós: Customer service. Uniqueness of hotel.
Contras: Elevator was broken while we were there. Light switch in bathroom would not turn off.
Excelente 10,0
I hope to live in a place to walk out of the front door is Times Square, Casablanca Hotel is such a place. The staff at the Casablanca Hotel are great. With the friendly greetings, we opened the front door for us, and the front desk staff also gave us friendly greetings. When we entered the room, there was a bottle of wine inside to welcome us, great. We arrived at the hotel in the afternoon, just in time for a snack in the Rick Cafe. Very good, because I have to wait 2 hours for dinner at Tony's Nappolini restaurant. We stayed in a king size suite and the decor in the room was very good.
Excelente 10,0
Prós: We loved the atmosphere and the staff. The rooms were fun and the whole family was comfortable. We would stay here again and recommend it to our friends visiting Old San Juan!
Bom 7,4
Prós: I liked the location on Calle Fortaleza, close to good restaurants and to parking lot.
Contras: The room was incredibly small. I need to talk to someone in the front desk to get my key, and they had a sign that says "for help text x number". Nobody answered until the next day when I had left already. How did I finally get my key? I opened the desk and there it was, no help, no security, no supervision. I just took it and kept going.
Excelente 10,0
Prós: This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay.
Contras: It can be a bit noisy but at no fault of the hotel. When you stay on Fortaleza St you are in the center of the action and hear music from neighboring restaurants. We did not mind this. Being in the center of things was important to us and we felt part of the activity and excitement that is Old San Juan.
Excelente 9,7
Prós: This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it.
Contras: The bed was pretty hard. I overpaid because I booked through this site. I would have paid much less booking with the hotel directly. I recommend you do that.
Excelente 9,7
Prós: Hotel was very cleaned, staff was so attentive and personable, room was comfortable enough for 2 people.
Excelente 8,8
Prós: Friendly helpful staff. Excellent location. Iconoclastic décor.
Contras: I very much enjoyed staying at this hotel, but it does not meet the lowest level of fire safety standards. There is only one open stairway leading to all the floors and no secondary means of escape--not even a fire escape. There is not separation between the lobby and the restaurant. There is no sprinkler system.
Excelente 9,7
Prós: We loved our stay at this cozy little boutique hotel in the heart of Old San Juan! Lots of character and small rooms (which we liked and found so comfortable). Loved the chandeliers in the bedroom and even bathroom! The staff was so accommodating and friendly and hauled my overstuffed, incredibly heavy bag all the way up 5 flights of stairs with no problem (they don't have an elevator yet). The rooftop was so unique and overlooked the city too! I would highly recommend if you're looking for a different kind of experience than the Hilton and big chain hotels.
Contras: They're currently installing an elevator but the staff will gladly carry bags up the stairs for you.
Excelente 10,0
Prós: The position is great , the staff is excellent, clean, nice,the best place to walk Old San Juan
Excelente 8,3
Prós: A higiene com as acomodações, climatização e conforto são de primeira.
Contras: Fomos acomodados em um apto no terceiro andar. O detalhe é que não havia um elevador funcionando e em uma viagem internacional o que vc costuma ter em companhia? Malas! Eu e minha família fomos obrigados a subir três andares com 6 malas, o hotel não disponibiliza um funcionário para este tipo de serviço. O que não seria necessário se o elevador funcionasse. Creio ter sido o único inconveniente da estadia, no mas tanto as acomodações quanto colaboradores do estabelecimento são de primeira
Excelente 8,0
Prós: a localização era muito boa e os atendentes muito solícitos. Cama e travesseiros excelentes. O lobby de entrada e a decoração eram muito bacanas! A vista também era legal, com uma varandinha. O banheiro espaçoso e o quarto duplo garantiram privacidade e conforto.
Contras: Fiquei na parte nova do hotel, 3º andar, sem elevador, que não estava funcionado. Mesmo com carregadores pra subir, tive que descer as malas, o que foi desconfortável. A falta de um frigobar e café da manhã também foram inconvenientes.
Bom 7,9
Prós: Especialmente da localização e do atendimento do stafe.
Contras: Nada a indicar.
Excelente 8,3
Prós: Bem localizado no centro da Old San Juan, a recepcionista foi muito atenciosa. Hotel muito bom !!
Contras: Não tem café, e a cama do meu quarto era um pouco desconfortável.
CasaBlanca Hotel - San Juan
10ª posição
8,5
Excelente 8,5
1.120 avaliações
Detalhes
Avaliações
R$ 1.028

Limpeza
8,8
Conforto
8,7
Comodidades
7,9
Localização
8,7
Nota geral
8,7
Nota geral 8,3 Excelente
568 avaliações
Limpeza
8,8
Conforto
8,7
Comodidades
7,9
Localização
8,7
Nota geral
8,7
Limpeza
8,0
Conforto
8,0
Comodidades
5,5
Localização
8,5
Nota geral
8,5
Limpeza
9,0
Conforto
8,0
Comodidades
8,0
Localização
9,0
Nota geral
9,0
Limpeza
8,5
Conforto
8,5
Localização
8,4
Serviços
8,0
Pessoal
8,9
Limpeza
9,0
Conforto
9,0
Comodidades
8,6
Localização
9,4
Nota geral
9,1
Limpeza
8,4
Conforto
8,5
Comodidades
8,5
Localização
8,4
Nota geral
8,5
Limpeza
8,9
Conforto
8,8
Localização
8,7
Serviços
8,5
Pessoal
9,0
Limpeza
8,4
Conforto
8,4
Comodidades
7,7
Localização
8,3
Nota geral
8,0
Limpeza
8,9
Conforto
8,5
Comodidades
8,0
Localização
9,1
Nota geral
8,3
Limpeza
8,9
Conforto
8,5
Localização
9,0
Serviços
8,6
Pessoal
9,0

Excelente 10,0
Prós: The hotel was clean. Rooms are air conditioned, which at the time was REALLY necessary and very much appreciated. The location is great, with many restaurants within walking distance, minutes from the hotel. Old San Juan is about a 30 minute walk from here, but there are scooters around the neighborhood to travel much faster. The staff was kind and attentive.
Contras: Only the rooms had AC. The hallways were unbearable, and the climate didn’t help.
Excelente 10,0
Prós: Everything
Contras: Everything was perfect
Bom 6,0
Prós: Location is great and was very clean.
Contras: It had a stong musty odor.
Excelente 10,0
Prós: The staff
Contras: The fridge smelled bad and no cold
Excelente 9,0
Prós: Location, cleaning.
Contras: Don’t have hot water in the shower
Excelente 9,0
Prós: best location n best room. they have tarrace where you can enjoy full view of city.
Excelente 8,0
Prós: Clean hotel in nice area. Facilities worked as they should, would definitely stay again.
Excelente 10,0
Very Good Hotel.
Excelente 8,8
It’s a nice place to stay for a couple of days because it’s near to nice restaurants, movie theater and bars.
Excelente 10,0
The lodging was much more than we anticipated! The inn features a eatery on the primary floor that we didn’t have time to visit this time. It is additionally surrounded by eateries of all cuisines (sushi, Mexican, cheeseburgers, commonplace from Puerto Rico and much more). There's a cinema that plays universal movies and the shoreline is strolling separate 5-10 minutes. Being strolling remove 7 to 10 minutes to the Most Road in Condado, Avenida Ashford it has an fabulous area. It has La Hacienda Meat Center with astonishing cooked nourishment and servings of mixed greens solid nourishment and drinks 5 minutes strolling separate as well as a general store 3 min strolling remove. They offer stopping fora cheap amount per night and have a sun roof, exercise center and working station with one computer. Check out my pictures for subtle elements of the room and take after me for more data on Vieques island, Puerto Rico and places around the World that I’ve gone.
Excelente 10,0
Very attentive staff Impeccable and clean room. It has a very nice roof terrace with tables, chairs and furniture overlooking the Condado Lagoon. I would definitely go back. Located in an area where there are many restaurants, cinema, supermarket, pharmacies within walking distance. Short drive to Old San Juan and Condado. Great room, clean, bright and very comfortable. Ideal for business or work. Located in a neighborhood with a varied offer of meals at very good prices. A few meters from a cinema and supermarket. To come back. Good WiFi.
Excelente 10,0
We had two partitioned remains at the Miramar and would certainly return to this awesome inn. it surpassed our desires and was helpfully found for going to both the ancient town and the harbor region where we boarded our voyage transport. Very a long way to the major shopping shopping center but worth the two transport rides one should shop there.
Excelente 10,0
If you are going to San Juan on a vacation and want the beach at your doorstep, a pool with a swim-up bar, gourmet restaurants and nightlife surrounding you, this is not the place. However, if you are looking for a clean, quiet, well appointed room with all the amenities, plus some, that you would expect in a first class room, then this is the place for you. Although a short bus trip away from the main tourist areas, everything is quite convenient, including a 24 hour restaurant, a first class Italian restaurant and a great local restaurant serving great Puerto Rican cuisine. In addition, the Convention Center, a movie house, a grocery store, a bank and a variety of fast food restaurants are all within a short walk. During my stay I used the bus system to visit Old San Juan, Condado and Isla Verde. If you prefer, I never waited longer than 5 minutes for and UBER. Overall, you can't go wrong staying at Hotel Miramar. While you are there be sure to stop in their restaurant and say high to the bartender, He will take great care of you.
Excelente 10,0
We had a wonderful stay at Hotel Miramar. Our room was very clean. I bring disinfecting wipes and go through the room anyhow and I will say, i found nothing dirty. And for those of you who worry about pest control, we never saw one bug of any kind. The front desk staff was very pleasant and very helpful. The hotel has no pool which at first was a disappointment (I knew that's going in). But it has a lovely roof top patio that we frequented daily. The hotel is located in a very charming area with many great restaurants, stores (grocery, pharmacy) and movie theater. Yes, it can get a bit sketchy blocks away. But the immediate area was nice. We had no problems walking. Great restaurants very close by and had no problem walking to the casino. Some of the people of my friend works and walked to the casino at the Sheraton on a daily basis. There's also a Longhorn Steakhouse and Olive Garden in that area. There's a movie theater a block away. Serves everything, from popcorn to sushi, to champagne! And cheap too! Two tickets, a large popcorn and drink, cost us less than $25. Restaurants were fantastic. Here's a brief summary of our favorites in walking distance. Breakfast/lunch Caffe Melenzana (around the corner from the hotel) Excellent breakfasts and my husband loved their sandwiches. Dinner Yamburger Right across the street. Outside seating only. Does not look like much. I'm not a huge fan of burgers, but thought they were great. Melanzana bistro Pizzaria Very good. Had wonderful experience. Food was fantastic. . If you like Puerto Rican cuisine, you might enjoy it. La Casita (around the corner) was great as well. Kabanas in the Condano District was also very very good. Great tacos. Waffles were good. One of our favorites. Old San Juan We really enjoyed the Stuffed Avocado and Douglas Pub. I would not hesitate to stay at Hotel Miramar! Really enjoyed it's location.
Excelente 10,0
Prós: This was an unplanned stay but a very pleasant surprise while visiting family in Puerto Rico and finding this place by luck on short notice. The location was great within walking distance to Condado and Old San Juan. Also the staff was very friendly and seems to genuinely care care about their guests.
Contras: For some reason the water from the shower was just warm and not hot but I was able overlook that because it was so hot in San Juan and the rooms were nice and clean. This is often nor the case in San Juan.
Excelente 9,1
Prós: Close to cruise ships and not far from airport, old town, paseo caribe, good restaurants, great rooftop terrace, helpful staff, neat cafe, exceptionally spacious room, excellent wifi, very clean,
Bom 6,8
Prós: Size of room
Excelente 10,0
Prós: Staff were professional and very helpful throughout our stay. Clean and a great location. Hotel had a great view of the ocean and parts of the city. Transportation was easy to grab to go to Old San Juan. It's our second time here and we will definitely be back soon.
Contras: N/A
Excelente 8,2
Prós: Room size was good and the redone bathroom was beautiful! Also LOVED the rooftop deck. It was our favorite thing about our stay because it was very quiet with good views of the city and harbor and lovely seating arrangements. We also enjoyed walking the neighborhood. There are lots of restaurants close by and even a grocery store where we picked up a few things. And we walked to a lovely little park right on the water's edge.
Contras: I thought our room had a strange odor, but my husband thought it was fine. If we had been staying more than one night I would have complained and asked to change rooms but decided it wasn't worth the hassle. Also our shower curtain had mildew on it, which I realize is difficult to avoid with the humidity in San Juan, but housekeeping needs to stay on top of this.
Bom 6,2
Prós: I like that is in a good area , not bad at all. Some convenience places to eat and buy simple things. Close walking to some local and hotel beaches. The hotel staff are very friendly and helped me out in every question or need I had. They solved the problem when I first arrive due to they gave me a room that had very bad smell of humidity. I was happy they found one Avalos room. This a small hotel that I recommend for a couple or just Adult Solo trip. Not for a family. Hallways in every floor need ventilation, it feels dry and some smell not bad but to a closed space smell. but in overall rate is a good hotel towards excellent for the price, WIFI Very good and having signal everywhere in the hotel. Quiet enough for resting. Bathroom nice and big, shower very good pressure. I would use this hotel for my solo trip but for the overall, I would suggest not to pay more than a $90.0 per night.
Contras: I don't watch TV but I heard people complaint about problems with TV, until I had the experience my TV lost signal. I did not request to get it fixed because I expent my time outside the hotel. Bath tube drain clogged while showering so water was filling up above your feet. Parking not recommended... Very tiny space for all cars and every time you want to use the car same person at the front desk had to move and re park the other cars, while some one is waiting at the front desk until this person finish to accommodate the cars again. Don't get me wrong... They were always helpful, friendly and always willing to help you. Bad quality of customer service in the restaurant in front the hotel... and pricy.. But better go to other areas. Curtains in the room are too smal of the size of the window..so light comes through all night and doesn't keep the room dark. No door tags for RESTING /DO NOT DISTURB.. So cleaning service (very nice) they have to knock out your door. Price. I believe the rate is little high for what is worth. Find a better discount in the Internet even so the hotel is not Chain hotel company. Good luck.
Excelente 9,1
Prós: Everything was great.
Contras: Limited parking.
Excelente 8,0
Prós: Staff was very helpful! Great recommendations for food and places to go. Would definitely stay again.
Excelente 10,0
Prós: Everyone at the front desk was very friendly and helpful with all of our questions-Would stay here again if in the area-Loved the terrace on the top floor, we preferred that to a pool.
Excelente 10,0
Prós: Had an excellent stay. The staff was extremely friendly and helpful. I could tell the woman who was over our floor took pride in her work.
Bom 6,2
Prós: I like the fact that you were close to restaurants and shopping. Close to the cruise port. We took a walk to Walmart and Marshall's near by. They have a roof top lounge area that is very nice at night. Wonderful breakfast at the restaurant downstairs. There is also a 24 hour restaurant across the street. There are plenty of eating places in the area.
Contras: Had to wait over an hour for our room to be ready. So they stored everyone's luggage while they explored the town.
Excelente 10,0
Prós: Nice clean hotel will a very nice staff. The lady that was the desk clerk was outstanding. They have a roof top terrace on the 9th floor with an outstanding view of the area. The area also has a nice local flair with many local restaurants and there is a grocery store a few doors down. I would stay here again.
Excelente 8,0
Prós: Really close to the beach and Condado !!!
Bom 7,7
Contras: I left a plastic bag with packaged foreign sweets in the regrigerator of my hotel room behind unwittingly and the staff made no attempt of rescuing this bag for me. I called the following day and the fact that it did not occur to the corresponding staff person that the bag might have meant something to its owner, seeing that the products inside were not just local fare, aggravates me. The hotel should have at least a 24 hour policy of holding on to things that any guest leaves behind, no matter how small or insignificant they might seem to them, so that if the guest who left has a chance of reclaiming them, he/she can. In this respect, the hotel disappointed me.
Regular 4,0
Prós: Front desk folks were nice and helpfuL for the morning shift.
Contras: the tv in our room did not work. Night shift person would not come take a look. Coffee machine only worked part of the time.
Bom 6,2
Prós: Accessibility to local and near by areas. Overall clean. Great coffee machine.
Contras: No breakfast. No pool. Parking lot is a joke! With only 4 spots and super small area in it to reverse and get out. Possibility in hitting your rental.
Bom 7,6
Prós: Customer service location very clean n cozy
Contras: Lack of parking
Bom 7,9
Prós: Cama
Contras: A recepcionista tinha cara de poucos amigos
Excelente 10,0
Prós: Silencioso, espaçoso, limpo e muito bem localizado. Disponibilidade de estacionamento e wi-fi. Roof top com vista lindíssima. Só faltou o café da manhã ser incluído para ser perfeito. Mesmo assim foi nota 10.
Contras: Gostaria que tivesse café da manhã incluído na diária.
Bom 7,9
Prós: O melhor do hotel é o atendimento dos funcionários da Recepção. Apartamentos de bom tamanho.
Contras: Os telefones não estavam funcionando e um dos apartamentos teve problemas com o chuveiro. Desta vez estavam sem servir café da manhã (mesmo pago). Nao tinha toalha de rosto no banheiro.
Hotel Miramar - San Juan
11ª posição
8,3
Excelente 8,3
568 avaliações
Detalhes
Avaliações
R$ 1.158

Limpeza
8,6
Conforto
8,6
Comodidades
8,9
Comida
8,5
Localização
8,8
Nota geral 8,2 Excelente
792 avaliações
Limpeza
8,6
Conforto
8,6
Comodidades
8,9
Comida
8,5
Localização
8,8
Limpeza
7,6
Conforto
6,5
Comodidades
7,0
Localização
8,0
Nota geral
7,0
Limpeza
9,3
Conforto
9,0
Comodidades
8,8
Comida
8,5
Localização
8,8
Limpeza
8,6
Conforto
8,6
Localização
8,9
Serviços
8,7
Pessoal
8,8
Limpeza
8,6
Conforto
8,0
Comodidades
8,6
Localização
8,0
Nota geral
8,0
Limpeza
9,4
Conforto
9,4
Comodidades
9,2
Localização
8,6
Nota geral
9,0
Limpeza
8,7
Conforto
8,7
Localização
8,9
Nota geral
4,0
Serviços
8,6
Limpeza
8,5
Conforto
8,6
Comodidades
9,3
Localização
8,5
Nota geral
8,8
Limpeza
8,9
Conforto
8,8
Comodidades
10,0
Localização
8,9
Nota geral
10,0
Limpeza
8,9
Conforto
8,7
Localização
9,0
Serviços
8,7
Pessoal
9,0

Bom 6,0
Prós: Location is superb. Facilities are clean and pillows are very nice.
Contras: It is too expensive for the amenities. Beds are uncomfortable.
Excelente 10,0
Prós: The pillows
Contras: Not bring breakfast with the package.
Regular 5,0
Prós: Location, food, service at the Metropol Restaurant, casino.
Contras: We were not told at the time of check-in that the room was not going to be cleaned throughout our stay. The beds were not confortable. The staff at the Cafe had a bad attitude. There were no available taxis.
Excelente 9,0
Prós: Everything was amazing. Just ask for fresh sheets.
Contras: The bar closes early.
Excelente 10,0
Amazing service
Regular 4,4
Very bad experience. Like the Wild West.
Excelente 9,7
Prós: staff there is the best KATERINA was amazing
Contras: loud nosises from other rooms I could hear everything
Excelente 8,5
The area was great. Easy to get to Old San Juan or lease a vehicle at the location Avis and effectively go to El Yunque or different locales. The hotel itself was pleasant. Completely recuperated from any typhoon harm. What made our excursion was the incredibly inviting and accommodating staff. We got a few suggestions of excursions or spots to visit and all ended up being directly in. Specifically, Emmanuel who works in the Café/Coffee Shop made a special effort to ensure our stay was extraordinary. He so truly needed us to have a paramount trek and was stimulated when we revealed back that we visited a portion of his most loved spots. We'll recollect this excursion for such a significant number of reasons, the general population of Puerto Rico the most.
Excelente 8,5
They have a very well equipped and a very spacious room with lots of choices in their well-managed restaurant. I would recommend this place to anyone. The staff were very helpful in ensuring our stay was as easy and relaxed as possible. We used the hotel as a stopover before boarding a ship. The transfer was arranged by the staff including all of our baggage. The evening entertainment was fantastic with live music and dancing. The casino was great fun with lots of different games to play. The infinity pool was amazing with great view. All in all we had a very pleasant stay.
Excelente 8,7
Very good
Excelente 10,0
Prós: Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Contras: I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
Excelente 10,0
Right by the convention center. Big property, sprawling, even. Several different restaurants, a casino, a huge pool deck, tons of meeting space. Front desk and bell staff were extremely helpful and friendly. Traveling with kids, we had a room with 2 double beds. It was a pretty standard hotel room - which we knew we were getting, so no complaints there. Room had everything you need, all in good working order, well-maintained. No issues in the room. The Club offers a standard breakfast, light snacks during the day, and a very nice evening service. It's more than appetizers - you could eat plenty enough to get full. And the service in the Club was terrific. Big infinity pool, but unfortunately it overlooks a construction zone right now. Of the main restaurants, we ate at the Metro (loud, bland, not cheap), Choices (more quiet, smaller menu, but higher quality food, and a decent buffet), and the pool bar (decent apps, surprisingly). Like all the hotels that are operational in and around San Juan right now (Feb, 2018), the Sheraton has a lot of emergency workers staying there. We were told that rooms can be scarce based on that alone, understandably. This is a nice hotel. Not as luxurious as the Vanderbilt, not as charming as the El Convento, not as hip and fun as La Concha. But a good location for easy access into OSJ, and to the rest of the island as well.
Excelente 8,0
Prós: We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.
Contras: However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go there again personally to take care of the problem.
Excelente 8,0
Contras: Limited choices restaurants
Excelente 10,0
Prós: the infinity pool and the service as well as the area
Contras: no minibar
Excelente 8,0
Prós: I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!
Bom 7,7
Prós: Love the casino love the Metropole restaurant love the pool
Contras: I don't like it there is not a beach in the hotel
Excelente 10,0
Prós: I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Contras: The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
Bom 7,7
Prós: Hotel is clean and friendly staff
Contras: Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
Excelente 10,0
Prós: The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Contras: Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.
Regular 5,7
Contras: Housekeeping is mediocre, they take too much time to get the whole floor clean.
Bom 7,7
Prós: The infinity pool was great! Rooms were nice and beds were extremely comfortable.
Contras: The rooms didn't have vents and the food and drinks are expensive.
Bom 6,8
Prós: Good location and hotel looks great
Contras: The bedding. The sheets were really dirty and if you pull the comforter up to the light you can see all the dust and deadskin That has been collecting into the comforter and it is digusting.
Bom 7,6
Prós: The view the infinitity pool and the casino
Contras: The staff at nice and also they don't change your sheets everyday unless it's requested
Bom 7,6
Prós: The rooms are clean, facility well kept, and staff friendly
Contras: The bed was not as comfortable as we expected
Excelente 8,0
Prós: It was close to convention center.
Contras: It does not have facilities to clean your clothes at your own. It should have a small laundry area. I stayed 4 days for a volleyball tournament, and I had to clean the uniforms by hand everyday. They just have a few fridges we were put on a wait list and never call us.
Excelente 9,6
Prós: Rooms were very nice, clean and comfortable. The staff was warm and friendly. Loved the total non-smoking environment which amazingly included the casino. We also appreciated having the green option available for opting out of daily room service.
Contras: Had difficulty getting service in their restaurant in the evenings. In fact, one evening we were the only two patrons and after being seated for 10+ minutes with no waitperson approaching us, we left to go eat elsewhere. However, breakfast was great!
Bom 7,5
Prós: As instalações e a cordialidade de todos.
Contras: A localização não é tão boa, precisa de taxi para quase tudo.
Sheraton Puerto Rico Hotel & Casino - San Juan
12ª posição
8,2
Excelente 8,2
792 avaliações
Detalhes
Avaliações
R$ 1.797

Limpeza
8,4
Conforto
8,5
Comodidades
7,5
Localização
8,9
Nota geral
7,2
Nota geral 7,9 Bom
593 avaliações
Limpeza
8,4
Conforto
8,5
Comodidades
7,5
Localização
8,9
Nota geral
7,2
Limpeza
7,3
Conforto
9,3
Comodidades
10,0
Localização
10,0
Nota geral
8,0
Limpeza
7,0
Conforto
7,0
Comodidades
5,0
Localização
6,0
Nota geral
5,0
Limpeza
8,4
Conforto
8,3
Localização
9,0
Serviços
8,2
Pessoal
8,6
Limpeza
7,3
Conforto
6,6
Comodidades
6,0
Localização
8,3
Nota geral
4,6
Limpeza
7,0
Conforto
7,2
Comodidades
7,2
Localização
7,8
Nota geral
6,6
Limpeza
8,8
Conforto
8,6
Localização
9,0
Serviços
8,5
Pessoal
8,7
Limpeza
8,2
Conforto
8,4
Comodidades
8,5
Localização
8,6
Nota geral
9,3
Limpeza
8,5
Conforto
8,4
Comodidades
10,0
Localização
9,4
Nota geral
10,0
Limpeza
7,0
Conforto
7,5
Localização
9,1
Serviços
7,7
Pessoal
7,7

Regular 5,0
Prós: pool. room was okay.
Contras: sewage small everywhere on 9th floor. expensive for the size of the room and the outdated decor.
Bom 6,0
Prós: Friendly staff
Contras: Horrible smell throughout the whole faculty and rooms not cleaned properly
Bom 7,0
Prós: I'm a regular there or at least I was.
Contras: Prices on everything have gone up considerably.
Ruim 3,0
Prós: The staff, but policy prevents them from being better
Contras: It is not clean as it should be. The pricing doesn't reflect the facility and or the available services. Not for families. Cleaning that was scheduled never occurred. Asked for towels, never got them. Had to ketch housekeeping for fresh towels. Took 2 days to get parking straight. The pricing of food was far and away the most outrageous I've seen at any resort or hotel. In closing the hotel itself isn't up to the level the pricing suggests.
Excelente 8,0
Prós: My spouse and I loved the room, very clean. The view was also very nice although we wanted to be little closer to the ocean.
Contras: The shower took forever to get hot.
Bom 6,8
No great ..but ok
Excelente 9,4
Prós: The hotel lobby is beautiful. The hotel has everrything you need and service was great. Staff was extremely helpful and very nice from check in to check out.
Contras: Some areas need repair. Example, the pool is beautiful, but the grout has black stuff on it and chipped. Also, we had issues with card for garage and hotel room. Twice, we were stuck at exit gate of garage. We had to park car and go to cashier and hotel front desk to sync the cards.
Bom 7,4
Prós: Updated, modern, clean room. Nice large bathroom. Bed is comfortable.
Contras: Shouldn't have to pay for premium wifi. The tv channels were all blurry. Water pressure was terrible. Breakfast choices were only overpriced restaurants that were terrible. Don't recommend eating anywhere on the hilton grounds. I arrived early and was told I would be called or texted when a room was available. I never was and was watching the front desk as others checked in. Not good customer service. The a/c is motion activated so it won't keep the room cold if there isn't movement which sucks when you come in from the hot humidity of San Juan and it wouldn't cool down as much as the thermostat said it was set to. The room was hot for me. There is no noise buffering between the walls I heard conversations and music playing in the next room or as people walked down the hallway.
Regular 5,7
Prós: Let me start by saying that I am the type of person that reads negative reviews and most of the time ignores them because I feel some people can never be happy or they paid the price of a 2 star resort and expected services and amenities of a 6 star resort, that is not the situation with me and the Caribe Hilton. Also, I am not a newbie when it comes to travel. I cannot possibly fathom why someone would stay at this resort instead of going to an all inclusive in Aruba, Jamaica, River is Maya, etc... an all inclusive would be less than half the cost when considering food and drink (no exaggeration). Let me put it this way, if the Caribe Hilton was an all inclusive, it would be my least favorite all the resorts that I've been to but it is not all inclusive and you get price gouged with food and drink. Way, way, way too expensive for the value. You are not within walking distance to anything worth noting. Some will tell you that Old San Juan is within walking distance, that's bullcrap, unless you are a person that runs a couple miles every day it is not. It is close to a half hour walk. Who the hell wants to walk a half hour in 86 degree weather then walk up and down the hilly streets of Old San Juan all day then walk another half hour back to the hotel? The city did put in an awesome bicycle path so I guess you could do that, we didn't want to have to worry about them getting stolen while we shopping or eating. I enjoyed Old San Juan but if I wanted to visit again, it would be by a shore excursion while on a cruise. Our room was nice and clean. There were not that many people at the resort, wonder why, but you still couldn't get a good seat at the pool or Lagoon. The pools were small and freshwater and I worried because they didn't have chlorine the type of germs and things that were in it. The hotel was kind enough to put free fruit flavored water out for a few hours a day that ranged from refreshing to disgusting depending on the type of fruit. There was a wedding held there the Saturday we were there. An entire section of the beach was closed down and all the hammocks were removed because of the wedding. The hammocks were one of few things i enjoyed. At the end of the wedding, sometime between midnight and 1AM, someone decided to light off fireworks which I typically enjoy but not being woke out off a sound sleep and not going off feet from my room's balcony.The staff were friendly and helpful except when I was asked at checkout if I had a nice stay and I said not really, the girl just smiled and handed me my check. That was the icing on the cake for me, not only would I never stay at this resort again I would never stay at a Hilton again. For the grande finale, this hotel charges you a hotel fee on top of quoted price AND it is not cheap. Not sure if this is legal, but they know you can't do anything but gripe and moan because it isn't like you can walk to the hotel next door. Bottom line is if you are not concerned about money it's great
Excelente 9,4
Prós: The staff were amazing and very accommodating
Contras: The view was amazing, the hotel was very comfortable and easy to get around.
Excelente 8,0
Prós: Room
Contras: Parking
Excelente 10,0
Prós: Awesome views, friendly/helpful staff, and beautiful private beach. Best resort in PR!
Regular 5,4
Prós: The hotel itself was very nice and fun, very nice overall design and loved the hot tubs.
Contras: The rooms were very out dated and a little gross. Mold in bathroom and it need re-caulking.
Excelente 9,4
Prós: I really love everything about the Caribe Hilton: the lovely and calm beach, the food, the location, etc. I first came here in 1976 on my honeymoon and have returned twice! Lovely gardens and great service.
Contras: Prices are very high, especially breakfast!
Regular 5,1
Prós: I like the exclusive beachfront and pool area with the view and close proximity to old San Juan.
Contras: The staff was rude and sarcastic except for two which I came across towards the end my stay but far in between. Was treated as if we didn't matter since my arrival. Was told I could check in early as long as I paid a $75 fee when I spoke to them over the phone a day earlier and once I arrived was told I had to wait and I waited 6 hours.
Excelente 8,8
Prós: The location was excellent: right between old San Juan and Condessa. The pool was small but it was made for hanging around and sunning. Beautiful old ruins right next to the hotel made it picturesque. My view of the sea was beautiful.
Contras: Pool food was a bit oily.
Excelente 10,0
Prós: It was in the right between the old and the new city.
Excelente 9,4
Prós: the facilities pool and beach beautiful
Contras: some rude personnel in valet parking
Ruim 2,0
Prós: Nothing.
Contras: Staying there
Excelente 8,0
Prós: Great location, beach, view of laguna and ocean. Close by recreation areas like Velauno.
Contras: Old building, rooms need remodeling. 1. Small broken piece of roof under bed 2. Stained shower floor
Regular 5,3
Prós: beautiful pool area
Contras: Unfriendly staff, most outside people, horrible view, 4 July with no activities, very disappointed
Excelente 9,6
Prós: I enjoyed the private beachfront and pool. Our room was very comfortable, too!
Contras: I wish there was a shuttle to and from the airport. Also, there was no happy hour on any part of the resort. A special here or there would have encouraged me to eat more at the resort, but instead I explored nearby restaurants.
Excelente 10,0
Prós: Localização, alegria das pessoas, restaurantes excelentes
Caribe Hilton - San Juan
13ª posição
7,9
Bom 7,9
593 avaliações
Detalhes
Avaliações
R$ 2.666

Limpeza
8,5
Conforto
8,4
Comodidades
6,9
Localização
8,3
Nota geral
7,4
Nota geral 7,9 Bom
385 avaliações
Limpeza
8,5
Conforto
8,4
Comodidades
6,9
Localização
8,3
Nota geral
7,4
Limpeza
8,0
Conforto
8,0
Comodidades
9,0
Localização
8,0
Nota geral
7,5
Limpeza
6,5
Conforto
6,5
Comodidades
5,0
Localização
6,0
Nota geral
6,0
Limpeza
8,6
Conforto
8,2
Localização
8,1
Serviços
8,3
Pessoal
8,8
Limpeza
8,0
Conforto
7,0
Comodidades
7,0
Localização
6,0
Nota geral
8,0
Limpeza
7,2
Conforto
7,2
Comodidades
6,5
Localização
7,0
Nota geral
7,4
Limpeza
8,7
Conforto
8,7
Localização
8,3
Serviços
8,2
Pessoal
9,0
Limpeza
8,3
Conforto
8,7
Comodidades
9,0
Localização
8,7
Nota geral
9,3
Limpeza
8,8
Conforto
8,4
Comodidades
6,8
Localização
8,6
Nota geral
7,1
Limpeza
8,6
Conforto
8,2
Localização
8,5
Serviços
7,6
Pessoal
8,6

Regular 4,0
Prós: Beds were comfortable
Contras: Cleaning didn’t happen at all. They didn’t have clean towels for guest
Bom 6,0
Prós: I paid for the breakfast at the restaurant it was very good, the rooms are small and the location Of the hotel is not in the best part of town also no self parking so having to pay $20 daily to park not the best deal for marriot memeber.
Contras: I understand that it's an old building but need improve the elevator you can hear the elevator all the way at the end of the hall and for the price that should not happen, again if and old hotel and no self parking need to improve decor to composite for the deficiencies
Bom 7,0
Contras: The room was small
Ruim 3,0
Prós: The location was very bad.
Contras: It didn’t look safe
Excelente 10,0
Prós: Good
Regular 5,2
Pictures don’t show what the hotel looks like. Small room with broken fixtures.. does not worth the money.
Ruim 3,2
Too expensive for what you get 180 usd + 14 touristic taxes 1 night
Excelente 8,5
Prós: Great location and great dining facility.
Ruim 2,0
Contras: Unexpected hidden fees.
Excelente 10,0
This Courtyard is a cut above a basic place and a cut below luxury. I found the staff attentive without being intrusive. While there is no free breakfast, the hotel puts out a large pot of good, strong coffee. There is a small kiosk from which guests can purchase snacks, pop, juice and iced tea. The WiFi is free. The rooms have small safes and refrigerators. The parking is by valet, and that's a good thing given how hard it is to find parking in San Juan. Taxis line up in front of the hotel. If using Uber, the driver will insist on pick-up a block away so as not to irritate the taxis. There are coin-operated washing machines and dryers, a godsend on a long business trip. There is an ATM in the lobby. The hotel has a small pool which is mostly in the shade. It's more for dipping than swimming. It was a pleasant place to sit and read. While this hotel is not far from the cruise ship port, there are hotels closer to it with mainland chain restaurants situated among them. The Comedor restaurant inside the hotel offers surprisingly good and creative dishes. It's not cheap, but it's far from breaking the bank. There are quite a few local restaurants nearby on Avenida Prince de Leon, with different cuisines and price points. I felt safe going to them but wouldn't want to walk solo after 9pm. Also located on this Avenida are a supermarket and drug store.
Excelente 8,0
Prós: Location.
Excelente 10,0
Prós: Our reservation was for two rooms. When arrived at the hotel at 2:AM, they said it was only one. I showed them the Kayak confirmation email, and they provided us with the second room. The rooms were as perfect as they could be. We only stayed one night on the way to my mother-in-law's funeral. We got the rest, that we needed to face the next few days. Staff was very helpful.
Contras: Nothing.
Regular 5,7
Contras: Hotel is a little dated
Regular 4,0
Prós: Poor. Did not clean the room one day.
Regular 4,0
Prós: the location. That's all
Contras: a) no parking. Only valet , very slow car return. & 15 USD more... b one person for check in and one for check out only. Only one credit card terminal that decline my credit card. No other alternative. I used that same credit card the day before and hours later stillin San Juan ....and it worked perfectly... c) Breakfast at le Papillon. The two girls simply do not use their mouth for even saying hello, good bye. You can say thanks thousand times, it does not matter, they keep on ignoring you d) dinner at the other restaurant. They had a trouble with paperwork and could not serve alcohol...so they spent the entire dinner running around tables nervously...waiters, maitre ...everybody....polite at least but overwhelming....
Excelente 9,4
Prós: I received everything I was looking for. Staff was friendly and helpful. Good location.
Excelente 10,0
Prós: Good service
Contras: Anything
Bom 6,8
Prós: The staff, very helpful
Ruim 3,7
Prós: Location
Contras: Air didn't work, room was not a good value for the price, bathroom needs updating.
Excelente 9,7
Prós: Great breakfast, food was perfect.
Contras: area surrounding hotel, looked a bit seedy. Short of staff at restaurant, but food was great.
Bom 7,1
Prós: It was close to cruise ship terminal. Staff friendly Clean
Contras: Small pool Restaurant a bit pricey No beach For 250 a night I expected more Not a resort, just a hotel...no frills
Excelente 9,3
Prós: I loved the view from my window....El Morro:))
Contras: Having to valet park. No other option
Bom 6,6
Prós: The staff was super friendly and helpful.
Contras: No on site parking and no breakfast.
Courtyard by Marriott San Juan Miramar - San Juan
14ª posição
7,9
Bom 7,9
385 avaliações
Detalhes
Avaliações
R$ 1.232

Limpeza
6,6
Conforto
7,3
Comodidades
7,3
Localização
8,0
Nota geral
7,3
Nota geral 7,5 Bom
3 avaliações
Limpeza
6,6
Conforto
7,3
Comodidades
7,3
Localização
8,0
Nota geral
7,3
Limpeza
6,0
Conforto
4,0
Comodidades
4,0
Localização
6,0
Nota geral
4,0
Limpeza
6,0
Conforto
10,0
Comodidades
10,0
Localização
10,0
Nota geral
10,0
Limpeza
8,0
Conforto
8,0
Comodidades
8,0
Localização
8,0
Nota geral
8,0

Regular 5,1
Prós: View from our room
Contras: No beach
Excelente 8,2
Prós: The hotel is comfortable - not exactly a luxury hotel but certainly adequate. The staff is very polite and helpful. I was there for work so I didn't get to use all the facilities so I can't really comment on them, but my stay was very pleasant.
Contras: I was charged an extra $100 or so tax (for a 3 night stay) in addition to the so-called "taxes" I was charged by Kayak. Whose fault is this? I assume Kayak is to be blamed here, since they do not mention that there are extra fees and taxes in addition to the price they charge. This is a deceptive practice.
Condado Lagoon Villas at Caribe Hilton - San Juan
15ª posição
7,5
Bom 7,5
3 avaliações
Detalhes
Avaliações
R$ 2.836

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