Os melhores hotéis em San Juan perto de El Arsenal
Em San Juan (na área de Antiga San Juan), Villa Herencia Hotel está a poucos passos de Catedral de San Juan e Puerta de San Juan. As comodidades presentes incluem check-in expresso, check-out expresso e serviço de lavanderia e lavagem a seco.




Nota geral 9,2 Excelente
Baseado em 281 avaliações
Todas as avaliações
- Todas as avaliações
- Casais
Excelente
9,6
Prós: Beautiful space and decor. Clean and modern space.
OK
4,0
Prós: Location.
Excelente
10,0
Prós: I will always love the staff and the fact that is a boutique hotel makes you feel exclusive. This hotel officially became my favorite for special celebrations like anniversaries & birthdays.
Bom
7,5
Prós: I stayed before , this is my third time . Place is good
Excelente
10,0
Prós: Lovely historic property close in a very pretty and central area of old San Juan. Rooms were charming, as was the rooftop patio.
Excelente
8,3
Prós: Great location and friendly staff.
Excelente
10,0
Prós: Everything was perfect.
Bom
7,5
Prós: The hotel was quaint and full of style. I liked the deco. The complimentary breakfast was really good too.
Excelente
8,8
Prós: I loved the historic aesthetic of the property. Everything appeared to be very well maintained. The room was clean, beautiful, and full of charm. The roof deck was very beautiful and relaxing. My husband enjoyed relaxing in the hammock on several occasions. There was a small water leak in the first room we were placed in. Upon notifying the staff, we were quickly moved to another room. The staff was very friendly.
Excelente
10,0
Prós: I loved the cleanliness of the rooms, the excellent service. The architecture of the hotel, and its impressive rooftop. It is very romantic. I will definitely be back.
Excelente
10,0
Prós: The staff was wonderful, making sure we had all we needed and giving recommendations for where to go. The breakfast was just standard continental fare, but the presentation was very fancy and it was filling! We loved the coffee, so delicious! The location was perfect for exploring Old San Juan, and the property was beautiful! The courtyard and rooftop terrace were lovely.
Excelente
9,1
Prós: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.
Detalhes
Avaliações
Nota geral 9,2 Excelente
Baseado em 281 avaliações
Localização
9,4
Atmosfera
9,3
Serviço
9,0
Comodidades
8,8
Internet
8,3
Café da manhã
8,1
Quarto
6,1
Conforto
4,3
Comida
3,8
Localização
9,4
Atmosfera
9,2
Serviço
8,9
Comodidades
8,8
Café da manhã
7,6
Quarto
5,6
Conforto
3,8
9,6 Excelente
Prós: Beautiful space and decor. Clean and modern space.
Contras: The rooms are very tight and the doors open straight to the shared courtyard
4,0 OK
Prós: Location.
Contras: Not clean. Male receptionist not very helpful.
10,0 Excelente
Prós: I will always love the staff and the fact that is a boutique hotel makes you feel exclusive. This hotel officially became my favorite for special celebrations like anniversaries & birthdays.
Contras:
7,5 Bom
Prós: I stayed before , this is my third time . Place is good
Contras: No hot water after my wife bathed , told the receptionist . Humidifier make lot of sound , I disconnect the unit .
10,0 Excelente
Prós: Lovely historic property close in a very pretty and central area of old San Juan. Rooms were charming, as was the rooftop patio.
Contras:
8,3 Excelente
Prós: Great location and friendly staff.
Contras:
10,0 Excelente
Prós: Everything was perfect.
Contras: N/A
7,5 Bom
Prós: The hotel was quaint and full of style. I liked the deco. The complimentary breakfast was really good too.
Contras: The bed was really hard and uncomfortable.
8,8 Excelente
Prós: I loved the historic aesthetic of the property. Everything appeared to be very well maintained. The room was clean, beautiful, and full of charm. The roof deck was very beautiful and relaxing. My husband enjoyed relaxing in the hammock on several occasions. There was a small water leak in the first room we were placed in. Upon notifying the staff, we were quickly moved to another room. The staff was very friendly.
Contras: I signage for the hotel was very small making it a little difficult to locate the hotel. We had some pretty loud guests that checked in late during the evening of our stay. You could hear them talking and laughing very loudly in the atrium:courtyard area. There are quiet hours, but this did not seem to be enforced by the staff. My husband got up and opened the door to see what was going on, and the guests quieted down and went to the rooms at that point.
10,0 Excelente
Prós: I loved the cleanliness of the rooms, the excellent service. The architecture of the hotel, and its impressive rooftop. It is very romantic. I will definitely be back.
Contras:
10,0 Excelente
Prós: The staff was wonderful, making sure we had all we needed and giving recommendations for where to go. The breakfast was just standard continental fare, but the presentation was very fancy and it was filling! We loved the coffee, so delicious! The location was perfect for exploring Old San Juan, and the property was beautiful! The courtyard and rooftop terrace were lovely.
Contras: Would have enjoyed seeing a couple more options on the breakfast menu, maybe some local pastries; but there wasn't anything I actively disliked about our stay!
9,1 Excelente
Prós: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.
Contras: A little dusty, but everything else was very nice and cozy.
Em San Juan (na área de Antiga San Juan), Villa Herencia Hotel está a poucos passos de Catedral de San Juan e Puerta de San Juan. As comodidades presentes incluem check-in expresso, check-out expresso e serviço de lavanderia e lavagem a seco.
Em San Juan (na área de Antiga San Juan), Hotel El Convento está a poucos passos de Catedral de San Juan e a 3 minutos a pé de Puerta de San Juan. As comodidades presentes incluem um business center, check-out expresso e jornais de cortesia no saguão.




Nota geral 9,1 Excelente
Baseado em 1.133 avaliações
Todas as avaliações
- Todas as avaliações
- Famílias
- Casais
Excelente
10,0
Prós: I loved the old-world feel of the hotel. The staff really did their best to make you feel special, too. The wine & cheese hour was delightful and high quality. We also dined for breakfast and the food was outstanding.
Excelente
10,0
Prós: Amazing location. Roof top pool was beautiful! Rooms were cozy. And the historical feature gave me a nostalgic story to tell. All round I’m so glad I got to stay here.
Excelente
10,0
Prós: Beautiful old historical building in old San Juan. We had just gotten off a cruise ship early that morning and went straight to hotel. They were able to let us check in on arrival. Grateful being we had our two kids and were really tired:) We will be back! Thank you
Excelente
10,0
Prós: This hotel is amazing. The location is the best in San Juan. Staff very friendly, valet parking easy and affordable. If you appreciate history...this is the place for you.
Excelente
10,0
Prós: Staff were very friendly. Room was very clean. Location was perfect.
Excelente
10,0
Prós:
Excelente
10,0
Prós: Location and bedroom
OK
4,0
Prós: It's 'charming.'
Excelente
8,0
Prós: Historic property, great location, attentive staff
Excelente
10,0
Prós: It started with the bellman and the concierge check in process . Amazing staff every step of the way , from the restaurant staff to the cleaning staff all were polite and very professional . The property is historic and beautiful in the heart of Old San Juan . We had a lovely view and a well appointed room . Before we departed we were told we could use the beach facilities at two hotels and we chose the one in Isla Verde as it is close to the airport .Again a great experience !
Excelente
8,0
Prós: access via the outside gallery walkway, instead of an inside narrow smelly hallway. that walkway overlooked the inside open air bar and restaurant.
Excelente
10,0
Prós: Furniture was beautiful. Hotel ambience was one of best I have experienced.
Detalhes
Avaliações
Nota geral 9,1 Excelente
Baseado em 1.133 avaliações
Localização
9,7
Bar e Bebidas
9,6
Comodidades
9,0
Serviço
8,7
Comida
8,6
Custo Benefício
8,0
Café da manhã
7,9
Quarto
7,8
Internet
6,8
Limpeza
4,6
Localização
9,8
Bar e Bebidas
9,7
Comodidades
9,1
Serviço
9,0
Comida
8,7
Quarto
7,0
Localização
9,6
Comida
8,6
Serviço
8,4
Custo Benefício
8,2
Atmosfera
8,2
Quarto
7,4
10,0 Excelente
Prós: I loved the old-world feel of the hotel. The staff really did their best to make you feel special, too. The wine & cheese hour was delightful and high quality. We also dined for breakfast and the food was outstanding.
Contras:
10,0 Excelente
Prós: Amazing location. Roof top pool was beautiful! Rooms were cozy. And the historical feature gave me a nostalgic story to tell. All round I’m so glad I got to stay here.
Contras:
10,0 Excelente
Prós: Beautiful old historical building in old San Juan. We had just gotten off a cruise ship early that morning and went straight to hotel. They were able to let us check in on arrival. Grateful being we had our two kids and were really tired:) We will be back! Thank you
Contras:
10,0 Excelente
Prós: This hotel is amazing. The location is the best in San Juan. Staff very friendly, valet parking easy and affordable. If you appreciate history...this is the place for you.
Contras:
10,0 Excelente
Prós: Staff were very friendly. Room was very clean. Location was perfect.
Contras:
10,0 Excelente
Prós:
Contras:
10,0 Excelente
Prós: Location and bedroom
Contras: Food and bar average
4,0 OK
Prós: It's 'charming.'
Contras: Rooms are small and expensive.
8,0 Excelente
Prós: Historic property, great location, attentive staff
Contras: Lack of room service. The pool was very cold, small, crowded and not very relaxing due to so many children screaming and playing in the pool and area around it. The "hot tub" was only lukewarm.
10,0 Excelente
Prós: It started with the bellman and the concierge check in process . Amazing staff every step of the way , from the restaurant staff to the cleaning staff all were polite and very professional . The property is historic and beautiful in the heart of Old San Juan . We had a lovely view and a well appointed room . Before we departed we were told we could use the beach facilities at two hotels and we chose the one in Isla Verde as it is close to the airport .Again a great experience !
Contras:
8,0 Excelente
Prós: access via the outside gallery walkway, instead of an inside narrow smelly hallway. that walkway overlooked the inside open air bar and restaurant.
Contras: the water supply broke down during our stay
10,0 Excelente
Prós: Furniture was beautiful. Hotel ambience was one of best I have experienced.
Contras: Noise from across the street kept me awake most of the night.
Em San Juan (na área de Antiga San Juan), Hotel El Convento está a poucos passos de Catedral de San Juan e a 3 minutos a pé de Puerta de San Juan. As comodidades presentes incluem um business center, check-out expresso e jornais de cortesia no saguão.
Com localização central em San Juan, CasaBlanca Hotel fica a apenas 5 minutos de caminhada de Puerto de San Juan e a 7 minutos a pé de Catedral de San Juan. As comodidades presentes incluem serviço de limusine/transfer executivo, um computador e check-in expresso.




Nota geral 8,9 Excelente
Baseado em 1.469 avaliações
Todas as avaliações
- Todas as avaliações
- Famílias
- Casais
- Individuais
- Negócios
Excelente
10,0
Prós: Location and friendly staff.
Bom
7,0
Prós: clean, staff super nice
Excelente
8,0
Prós: The old world themed interior was nice.
Excelente
9,2
Prós: The staff were extremely friendly and helpful. Nothing too much trouble. Although the room was on the small side it was very clean and the bed was very very comfortable. It was in a very good location. Central for all the local bars and restaurants and the staff were very happy to give recommendations as to where to eat and drink. A very enjoyable stay.
Excelente
10,0
Prós: We loved everything about this hotel the staff was very friendly and the rooms were very clean I would recommend this hotel to anyone who goes to San Juan ...
Excelente
8,0
Prós: Great location in Old San Juan. Authentic old building in Spanish style.
Excelente
9,6
Prós: The hotel and restaurant are in the heart of old San Juan allowing easy walking access to historic sites, beautiful land and sea scapes, and shopping. The lobby has a fun, funky, eclectic atmosphere, and the restaurant food is excellent.
Excelente
10,0
Prós: We loved the rooftop lounge and stone bathtubs! Excellent air conditioning was refreshing! Staff was super friendly and let us store our luggage before our check in time. This was so helpful because we could explore the city!! Thank you!
Excelente
9,0
Prós: Wonderful location. Charming olde worlde decor. Extremely friendly and helpful staff. Comfy bed. Perfect little getaway.
Excelente
9,0
Prós: Location and kindness of staff
Excelente
9,7
Prós: Customer service. Uniqueness of hotel.
Excelente
9,0
Prós: nice,small,clean room,great service and location
Detalhes
Avaliações
Nota geral 8,9 Excelente
Baseado em 1.469 avaliações
Serviço
9,5
Localização
9,5
Atmosfera
9,2
Limpeza
8,4
Internet
8,2
Comodidades
7,0
Quarto
6,5
Café da manhã
5,0
Bar e Bebidas
4,0
Piscina
0,0
Serviço
9,6
Localização
9,5
Atmosfera
9,0
Quarto
7,0
Serviço
9,6
Localização
9,2
Atmosfera
9,1
Limpeza
8,4
Comodidades
7,1
Quarto
5,7
Quarto
5,7
Localização
9,4
Quarto
5,7
10,0 Excelente
Prós: Location and friendly staff.
Contras:
7,0 Bom
Prós: clean, staff super nice
Contras: Room small, high humidity
8,0 Excelente
Prós: The old world themed interior was nice.
Contras: The street outside our window was noisy.
9,2 Excelente
Prós: The staff were extremely friendly and helpful. Nothing too much trouble. Although the room was on the small side it was very clean and the bed was very very comfortable. It was in a very good location. Central for all the local bars and restaurants and the staff were very happy to give recommendations as to where to eat and drink. A very enjoyable stay.
Contras: Roof terrace wasn’t available during our stay.
10,0 Excelente
Prós: We loved everything about this hotel the staff was very friendly and the rooms were very clean I would recommend this hotel to anyone who goes to San Juan ...
Contras:
8,0 Excelente
Prós: Great location in Old San Juan. Authentic old building in Spanish style.
Contras:
9,6 Excelente
Prós: The hotel and restaurant are in the heart of old San Juan allowing easy walking access to historic sites, beautiful land and sea scapes, and shopping. The lobby has a fun, funky, eclectic atmosphere, and the restaurant food is excellent.
Contras: Only one elevator and it was shut down for two of the four days we were here. However, staff was excellent in accommodating our needs to carry things up or down the four flights to our room.
10,0 Excelente
Prós: We loved the rooftop lounge and stone bathtubs! Excellent air conditioning was refreshing! Staff was super friendly and let us store our luggage before our check in time. This was so helpful because we could explore the city!! Thank you!
Contras: Everything was perfect! Very comfortable for adults and kids!
9,0 Excelente
Prós: Wonderful location. Charming olde worlde decor. Extremely friendly and helpful staff. Comfy bed. Perfect little getaway.
Contras: We could have done with a fridge in the room. Coffee was supplied for one night only
9,0 Excelente
Prós: Location and kindness of staff
Contras: Rooms look very old, are small and has old furniture
9,7 Excelente
Prós: Customer service. Uniqueness of hotel.
Contras: Elevator was broken while we were there. Light switch in bathroom would not turn off.
9,0 Excelente
Prós: nice,small,clean room,great service and location
Contras:
Com localização central em San Juan, CasaBlanca Hotel fica a apenas 5 minutos de caminhada de Puerto de San Juan e a 7 minutos a pé de Catedral de San Juan. As comodidades presentes incluem serviço de limusine/transfer executivo, um computador e check-in expresso.
Com excelente localização no coração de San Juan, Fortaleza Suites está a 10 minutos de caminhada de Puerto de San Juan e de Catedral de San Juan. As comodidades presentes incluem acesso grátis à internet com fio, check-in expresso e check-out expresso.




Nota geral 8,8 Excelente
Baseado em 381 avaliações
Todas as avaliações
- Todas as avaliações
- Famílias
- Casais
Excelente
9,6
Prós: The colonial arquitecture, the location and the size of the apartment.
Excelente
9,0
Prós: If you want to be in old San Juan- great location. Intimate feel and the front desk staff were very helpful in arranging taxis, recommending eating and shopping.
Bom
7,0
Prós: Perfect location. Old San Juan is quite walkable and you do not need a car to stay in this hotel. It is close to all the restaurants and historic site. We ate in two restaurants right next door. They were amazing.
Excelente
10,0
Prós: Nice location for walking
Excelente
9,7
Prós: The location and the facilities are great.
Excelente
10,0
Prós: My wife and I wanted something genuinely Puerto Rican and this did it. Only 1 day but very enjoyable in the center of Old San Juan with easy access to anything. Staff was super friendly. Even held our bags after check out so we could keep exploring before boarding a cruise. THEN they kept our bags again, 1 week later when we returned from our cruise and had another 5 hours to kill even though we didn't book another night. A+++
Bom
6,0
Prós: The staff were excellent
Excelente
8,2
Prós: Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us.
This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop.
The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.
Bom
7,0
Prós: No breakfast at all.
Excelente
9,0
Prós: location
Detalhes
Avaliações
Nota geral 8,8 Excelente
Baseado em 381 avaliações
Localização
9,7
Internet
9,5
Serviço
9,2
Comida
8,6
Atmosfera
8,3
Quarto
6,4
Conforto
5,2
Café da manhã
3,8
Localização
9,7
Serviço
9,3
Custo Benefício
7,7
Quarto
6,7
Conforto
6,1
Localização
9,7
Serviço
9,3
Quarto
5,6
Conforto
4,9
9,6 Excelente
Prós: The colonial arquitecture, the location and the size of the apartment.
Contras: The sofa bed is not at all comfortable. I’ll suggest the property to change it or not use it as a sofa bed.
9,0 Excelente
Prós: If you want to be in old San Juan- great location. Intimate feel and the front desk staff were very helpful in arranging taxis, recommending eating and shopping.
Contras:
7,0 Bom
Prós: Perfect location. Old San Juan is quite walkable and you do not need a car to stay in this hotel. It is close to all the restaurants and historic site. We ate in two restaurants right next door. They were amazing.
Contras: The room is so small. No tables and space to put our baggage. We have to put it on the walkway, which is really inconvenient.
10,0 Excelente
Prós: Nice location for walking
Contras:
9,7 Excelente
Prós: The location and the facilities are great.
Contras: Sofa-bed need a new mattress or get whole new sofa-bed.
10,0 Excelente
Prós: My wife and I wanted something genuinely Puerto Rican and this did it. Only 1 day but very enjoyable in the center of Old San Juan with easy access to anything. Staff was super friendly. Even held our bags after check out so we could keep exploring before boarding a cruise. THEN they kept our bags again, 1 week later when we returned from our cruise and had another 5 hours to kill even though we didn't book another night. A+++
Contras:
6,0 Bom
Prós: The staff were excellent
Contras: The room was too small. No way two people could have stayed. No cupboards or drawers. Had to rent a second room.
8,2 Excelente
Prós: Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us.
This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop.
The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.
Contras: Common area is right outside the doors to most suites. Our door was not sound-deadening by any means. We were awakened really early by some other guests who seemed to be leaving for the airport for a morning flight.
Also, seems to have some plumbing issues. Although the bathroom was modern and very clean, we were asked not to flush used toilet tissue down the toilet, which was a bit strange for us. A covered waste basket was available and it wasn’t a huge deal but certainly unexpected.
7,0 Bom
Prós: No breakfast at all.
Contras: Too much noice.
9,0 Excelente
Prós: location
Contras: the room was hard to condition ... either too hot or too cold.
Com excelente localização no coração de San Juan, Fortaleza Suites está a 10 minutos de caminhada de Puerto de San Juan e de Catedral de San Juan. As comodidades presentes incluem acesso grátis à internet com fio, check-in expresso e check-out expresso.
Com excelente localização, Sheraton Old San Juan Hotel fica no centro de San Juan, a poucos passos de Pier 3 e de Puerto de San Juan. As comodidades presentes incluem um computador, check-out expresso e jornais de cortesia no saguão. Este hotel possui instalações para eventos com 750 metros quadrados, incluindo um centro de conferências, e é o local ideal para quem está planejando eventos em San Juan.




Nota geral 8,7 Excelente
Baseado em 3.256 avaliações
Todas as avaliações
- Todas as avaliações
- Famílias
- Casais
Excelente
10,0
Prós: The location was exceptional for getting around Old San Juan! Loved our room with a beautiful view and balcony! The staff was extremely kind during our entire stay! My pup was even greeted each time we walked in. Breakfast Buffet was delicious and the staff was also wonderful! All I can say is Thank You for making our stay even better. We are now living on the island in Rincon and will look forward to staying here again!
Excelente
10,0
Prós: The excellent treatment we got from personnel at front door. They was professional and kind.
Excelente
8,0
Prós: The staff was amazing. The view from the pool deck was amazing. The proximity to Old San Juan was key.
Excelente
10,0
Prós: This hotel was very nice. It was clean, close to many local attractions, senior frogs, Starbucks, and walgreens just to name a few. The hotel is right in front of where the cruise ships dock so if you time it out right, lots of vendors will be there.
Bom
6,7
Prós: Good location
Excelente
10,0
Prós: Location in the center of Old San Juan, near to many restaurants rooms nice and clean and friendly staff
Excelente
10,0
Prós: the old world charm
Excelente
10,0
Prós: Very nice view
Excelente
10,0
Prós: Location
Excelente
8,0
Medíocre
2,0
Prós: The location was awesome.
Excelente
10,0
Prós: Stayed here before our cruise because it was close to the port and we enjoy Old San Juan!
Detalhes
Avaliações
Nota geral 8,7 Excelente
Baseado em 3.256 avaliações
Localização
9,5
Serviço
8,2
Conforto
7,7
Quarto
7,4
Praia
7,3
Internet
6,7
Café da manhã
6,6
Custo Benefício
3,7
Localização
9,5
Serviço
8,3
Limpeza
7,9
Café da manhã
6,9
Quarto
6,7
Custo Benefício
3,8
Localização
9,4
Serviço
7,7
Quarto
6,9
Atmosfera
5,6
Custo Benefício
3,1
10,0 Excelente
Prós: The location was exceptional for getting around Old San Juan! Loved our room with a beautiful view and balcony! The staff was extremely kind during our entire stay! My pup was even greeted each time we walked in. Breakfast Buffet was delicious and the staff was also wonderful! All I can say is Thank You for making our stay even better. We are now living on the island in Rincon and will look forward to staying here again!
Contras:
10,0 Excelente
Prós: The excellent treatment we got from personnel at front door. They was professional and kind.
Contras: nothing
8,0 Excelente
Prós: The staff was amazing. The view from the pool deck was amazing. The proximity to Old San Juan was key.
Contras:
10,0 Excelente
Prós: This hotel was very nice. It was clean, close to many local attractions, senior frogs, Starbucks, and walgreens just to name a few. The hotel is right in front of where the cruise ships dock so if you time it out right, lots of vendors will be there.
Contras: The hotel staff was friendly enough but not enough to give you that we want you to be here vibe.
6,7 Bom
Prós: Good location
Contras: The check out is 11AM
10,0 Excelente
Prós: Location in the center of Old San Juan, near to many restaurants rooms nice and clean and friendly staff
Contras: no
10,0 Excelente
Prós: the old world charm
Contras: having to park so far away
10,0 Excelente
Prós: Very nice view
Contras: We have a nice time
10,0 Excelente
Prós: Location
Contras: Parking location
8,0 Excelente
Prós:
Contras: There's a "wine & Coffee bar" that serves some food. We ordered a salad,sandwich,and drinks. It took an hour and a half (with weak explanations) for us to get our meal. As we were leaving, I saw the "Chef" making another salad right at the bar. Chef???
2,0 Medíocre
Prós: The location was awesome.
Contras: The power went out twice during our stay. My card was charged additional charges without my knowledge or consent. I called the hotel and the front desk said the charges should have been discussed with me at check in and check out. This did not occur.
10,0 Excelente
Prós: Stayed here before our cruise because it was close to the port and we enjoy Old San Juan!
Contras: Breakfast not being included
Com excelente localização, Sheraton Old San Juan Hotel fica no centro de San Juan, a poucos passos de Pier 3 e de Puerto de San Juan. As comodidades presentes incluem um computador, check-out expresso e jornais de cortesia no saguão. Este hotel possui instalações para eventos com 750 metros quadrados, incluindo um centro de conferências, e é o local ideal para quem está planejando eventos em San Juan.
Em San Juan (na área de Antiga San Juan), La Terraza de San Juan está a 3 minutos de caminhada de Catedral de San Juan e a 5 minutos a pé de Convento de Los Dominicos. As comodidades presentes incluem check-in expresso, check-out expresso e serviço de lavanderia e lavagem a seco.
-992417.jpg?width=66&height=66&crop=true)
-456485.jpg?width=66&height=66&crop=true)
-150404.jpg?width=66&height=66&crop=true)
-365613.jpg?width=66&height=66&crop=true)
Nota geral 8,7 Excelente
Baseado em 718 avaliações
Todas as avaliações
- Todas as avaliações
- Famílias
- Casais
Excelente
8,8
Prós: Great location for walking around old San Juan. Staff was friendly and helpful. Really good breakfast especially the oatmeal made fresh to order.
Excelente
8,0
Prós: The hotel is what you see on pics! Loved the bedroom and cleanest! Bed very comfy! Staff very friendly and helpful. Location is good! The lobby is beautiful!
Excelente
9,7
Prós: La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, and knowledgeable. If you're looking for a place to stay in Old San Juan, this is it!
Excelente
8,3
Prós: The hotel was lovely, staff were friendly and location was excellent.
Bom
7,1
Prós: Nice location.
Excelente
8,0
Prós: It’s a beautiful colonial style boutique hotel in the heart of old San Juan. The rooms are gorgeous - with tiles on the floor and high wooden beamed ceilings. Bed was large and really comfortable.
Excelente
10,0
Prós: Proof super friendly and helpful and the place was awesome!!!! Perfect location
Bom
7,0
Excelente
9,0
Prós: The staff at the hotel was extraordinarily helpful and friendly. The room was beautiful, clean and spacious. The rooftop Terrazza was amazing with a stunning view, a rooftop bar, plenty of lounging areas and a small pool. It was the perfect place to relax and cool off after exploring Old San Juan in the morning. There were plenty of places to eat which were close to the hotel.
Excelente
10,0
Prós: The water service was out all weekend and many places were closed but the hotel had a cistern and we had no problems with that.
Excelente
10,0
Prós: La Terraza is located just 1.5 blocks from the beach, in old towne San Juan. It is a great location for seeing the historic sites on foot. Bars and restaurants nearby (within 2 blocks) made for fun night life. The Family Room was an amazing room!
OK
5,0
Prós: Quick access to palomino island
Detalhes
Avaliações
Nota geral 8,7 Excelente
Baseado em 718 avaliações
Localização
9,3
Atmosfera
9,2
Serviço
8,6
Internet
8,5
Quarto
7,5
Comodidades
7,5
Café da manhã
6,7
Bar e Bebidas
5,8
Localização
9,3
Atmosfera
8,9
Serviço
8,5
Comodidades
7,7
Quarto
7,1
Café da manhã
7,0
Conforto
6,5
Localização
9,1
Serviço
8,8
Comodidades
7,2
Quarto
6,8
Piscina
6,1
8,8 Excelente
Prós: Great location for walking around old San Juan. Staff was friendly and helpful. Really good breakfast especially the oatmeal made fresh to order.
Contras: The pool was closed and staff was not made aware. Either way pool is really small not suitable for kids. Booked second night over the phone but apparently was not put into their system so there was confusion over the reservation.
8,0 Excelente
Prós: The hotel is what you see on pics! Loved the bedroom and cleanest! Bed very comfy! Staff very friendly and helpful. Location is good! The lobby is beautiful!
Contras: The money you pay is a little much for the hotel in general. And that they said the breakfast was included but didn’t say what is it exactly until you are going to get it. In this case just a bowl of oatmeal o cereal.
9,7 Excelente
Prós: La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, and knowledgeable. If you're looking for a place to stay in Old San Juan, this is it!
Contras: There is virtually no street parking available which I believe is just a symptom of that part of the city. However, there is a parking garage around the corner but it's a flat rate of $20/24-hrs so be prepared. We also had a difficult time getting to the hotel once we reached Old San Juan due to construction and lots of one way streets. I suggest avoiding the rental car and using some sort of public transport or your own two legs.
8,3 Excelente
Prós: The hotel was lovely, staff were friendly and location was excellent.
Contras: During our visit there was no running water in the local area and so we couldn’t flush the toilet or have a shower but we were given a 40% refund for the inconvenience
7,1 Bom
Prós: Nice location.
Contras: The city water was out for the entire time we were there. Not the hotel’s fault, and they did make sure that drinking water was available. However, there was no breakfast due to the lack of water, nor any compensation /refund offered. I’ve worked in hospitality, and the hotel could have either brought in coffee and pastries or offered a refund, as this situation had been going on for a couple of days, and there was time to have a contingency plan. Instead we were given directions to a local cafe who were managing to serve breakfast. I get that this was a difficult situation, but there did not seem to be much effort on the hotels part to smooth things out for their guests.
8,0 Excelente
Prós: It’s a beautiful colonial style boutique hotel in the heart of old San Juan. The rooms are gorgeous - with tiles on the floor and high wooden beamed ceilings. Bed was large and really comfortable.
Contras: Water in the bathroom was lukewarm at most. Breakfast service was extremely slow and food quality was poor.
10,0 Excelente
Prós: Proof super friendly and helpful and the place was awesome!!!! Perfect location
Contras:
7,0 Bom
Prós:
Contras: The WiFi was broken for an entire day and when traveling for business this is critical.
9,0 Excelente
Prós: The staff at the hotel was extraordinarily helpful and friendly. The room was beautiful, clean and spacious. The rooftop Terrazza was amazing with a stunning view, a rooftop bar, plenty of lounging areas and a small pool. It was the perfect place to relax and cool off after exploring Old San Juan in the morning. There were plenty of places to eat which were close to the hotel.
Contras: Make sure you tell the restaurant if you book a breakfast included option -there was some confusion during our stay and we were given the not included options to purchase. The hotel manager worked it out in the end for us but save yourself the confusion and mention it upfront.
10,0 Excelente
Prós: The water service was out all weekend and many places were closed but the hotel had a cistern and we had no problems with that.
Contras:
10,0 Excelente
Prós: La Terraza is located just 1.5 blocks from the beach, in old towne San Juan. It is a great location for seeing the historic sites on foot. Bars and restaurants nearby (within 2 blocks) made for fun night life. The Family Room was an amazing room!
Contras: Everything about this hotel was wonderful!
5,0 OK
Prós: Quick access to palomino island
Contras: Having to take funicular to get up to main hotel Area. It could take almost 30 minutes to get from room to lobby. It broke down on our last day and had to take shuttle. Food at hotel restaurants was way overpriced (I expected) bur quality was very poor
Em San Juan (na área de Antiga San Juan), La Terraza de San Juan está a 3 minutos de caminhada de Catedral de San Juan e a 5 minutos a pé de Convento de Los Dominicos. As comodidades presentes incluem check-in expresso, check-out expresso e serviço de lavanderia e lavagem a seco.
Em San Juan (na área de Antiga San Juan), The Gallery Inn está a 5 minutos de caminhada de Convento de Los Dominicos e de Catedral de San Juan. As comodidades presentes incluem balcão de recepção 24 horas, equipe multilíngue e armazenamento para bagagem. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.




Nota geral 8,5 Excelente
Baseado em 464 avaliações
Todas as avaliações
- Todas as avaliações
- Casais
OK
5,4
Prós: The historical structure.
Bom
6,3
Prós: The decor and style was fantastic the service and location were good
Bom
7,9
Prós: The beauty of this unique hotel has been well documented. It’s a hotel inside an art gallery and that makes it very special. Loved it. The pool is heavenly. The art amazing.
Excelente
9,0
Prós: The pool was incredible. I felt like I was swimming through ancient ruins. The entire hotel with the decorations and one-of-a-kind art sculptures and paintings was like renting a room in a museum. Gorgeous. There are native plants and flowers in all the hallways and rooms. We will definitely be back. Staff is very friendly.
Excelente
10,0
Prós: Amazing!
Excelente
10,0
Prós: This was one of the neatest hotels I have ever stayed it. It was almost as if you stepped into another era. I could have spent hours just looking around at at all the art and sculptures. My room had a balcony that overlooked the patio and cannon room club. You could hear the music from there which was really neat to be able to sit there and people watch. The people at the front desk was very friendly. The rooftop view was gorgeous.
OK
5,4
Prós: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Bom
7,0
Prós: The architecture and old rustic feel was beautiful. Really a magical place. Staff was pleasant and in good disposition to help.
Detalhes
Avaliações
Nota geral 8,5 Excelente
Baseado em 464 avaliações
Atmosfera
8,9
Localização
8,9
Serviço
8,1
Comodidades
6,3
Quarto
5,4
Café da manhã
4,6
Conforto
3,8
Custo Benefício
3,8
Comida
3,3
Limpeza
3,0
Internet
0,0
Localização
9,1
Atmosfera
8,8
Serviço
7,9
Comodidades
6,5
Quarto
4,6
Café da manhã
4,3
Conforto
3,5
5,4 OK
Prós: The historical structure.
Contras: The room was very dirty and dusted.
6,3 Bom
Prós: The decor and style was fantastic the service and location were good
Contras: We arrived and were three luggage and we had to drag the luggage across un even brick just to get to check-in once we checked in we had to drag all of our belongings to theirs floor we arrived to a prison - cell sized room that was painted pretty, only to find out we were giving the wrong room. We were then told the entire hotel is booked and we had to move up one floor which meant we had to drag our luggage yet another floor on extremely narrow old circular stairs that was impossible to fit one person let alone one person and luggage. I am 5’9” 160 pounds. The place is great maybe for a visit but certainly not to rest. Especially for the rates they are charging
7,9 Bom
Prós: The beauty of this unique hotel has been well documented. It’s a hotel inside an art gallery and that makes it very special. Loved it. The pool is heavenly. The art amazing.
Contras: The place is bit understaffed, no room service and extremely noisy at night. The noise can’t be helped, but if you are sensitive to it bring earplugs. Some of the rooms are so small and uncomfortable. Ours was no bigger than my walking closet and had no hot water. Luckily the staff was very accommodating and moved us to another bigger room with windows and natural light. The hotel has some rooms that shouldn’t be used as such. Breakfast is just coffee but within walking distance there are plenty of places.
9,0 Excelente
Prós: The pool was incredible. I felt like I was swimming through ancient ruins. The entire hotel with the decorations and one-of-a-kind art sculptures and paintings was like renting a room in a museum. Gorgeous. There are native plants and flowers in all the hallways and rooms. We will definitely be back. Staff is very friendly.
Contras: I had a heavy bag with me. When we checked in we were taken to a room that did not have 2 beds as I had reserved. I had to transport the heavy bag from the first room down a narrow stairwell to the second room up the stairs and across the hotel to get the room we wanted. Help with my bag would have been nice.
10,0 Excelente
Prós: Amazing!
Contras: Everything
10,0 Excelente
Prós: This was one of the neatest hotels I have ever stayed it. It was almost as if you stepped into another era. I could have spent hours just looking around at at all the art and sculptures. My room had a balcony that overlooked the patio and cannon room club. You could hear the music from there which was really neat to be able to sit there and people watch. The people at the front desk was very friendly. The rooftop view was gorgeous.
Contras: Nothing
5,4 OK
Prós: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
Contras: The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and store-bought lemon loaf. We heard a rumor that you could request eggs, but no one on staff mentioned this to us, and the guy in the "kitchen" certainly didn't give you the feeling that he would be happy to make anything...maybe it was his lack of eye contact or his back always turned to guests. We were happy to have stayed there once, but we wouldn't stay there again.
7,0 Bom
Prós: The architecture and old rustic feel was beautiful. Really a magical place. Staff was pleasant and in good disposition to help.
Contras: It is a beautiful hotel, the only thing I would say that could've been better was that the shower was kinda cold and so was the pool. Also our room had a window high up on the wall that didn't have a curtain and the sun came blazing in early in the morning. Thins like that could've been better, but the place is beautiful.
Em San Juan (na área de Antiga San Juan), The Gallery Inn está a 5 minutos de caminhada de Convento de Los Dominicos e de Catedral de San Juan. As comodidades presentes incluem balcão de recepção 24 horas, equipe multilíngue e armazenamento para bagagem. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
Com excelente localização no coração de San Juan, Da'House Hotel está a 10 minutos de caminhada de Puerto de San Juan e de Catedral de San Juan. As comodidades presentes incluem balcão de recepção 24 horas, equipe multilíngue e armazenamento para bagagem.




Nota geral 8,1 Excelente
Baseado em 958 avaliações
Todas as avaliações
- Todas as avaliações
- Casais
- Famílias
- Individuais
Bom
6,0
Prós: Very helpful desk staff. Good wifi.
Bom
6,0
Prós: It had a colonial theme
Medíocre
3,0
Bom
6,0
Prós: It was very pretty
Excelente
10,0
Prós: What a beautiful charming room with doors that open up to an amazing patio. It’s in a perfect location with plenty or food options. The rooftop with hot tub was worth every penny! The staff was so friendly and helpful!
Medíocre
2,0
OK
5,0
Prós: Staff was helpful.
Excelente
9,6
Prós: Located right in the heart of the Old Town
OK
5,0
Prós: location
Excelente
10,0
Prós: Old San Juan feel is embeded in every inch of it...location provided easy access to restaurants, plazas, Uber, etc.
Medíocre
2,0
Prós: The location was good.
OK
4,2
Prós: Kind young team. Reception 24/7.
Detalhes
Avaliações
Nota geral 8,1 Excelente
Baseado em 958 avaliações
Localização
9,3
Serviço
8,7
Internet
6,4
Quarto
4,9
Comodidades
3,3
Café da manhã
1,5
Localização
9,5
Serviço
8,7
Quarto
3,7
Comodidades
3,7
Localização
9,4
Serviço
8,5
Conforto
4,3
Quarto
4,2
Comodidades
3,2
Localização
9,4
Quarto
3,9
6,0 Bom
Prós: Very helpful desk staff. Good wifi.
Contras: Truly disappointing shower with only very short bursts of scalding hot water but most of the time a trickle of freezing water.
6,0 Bom
Prós: It had a colonial theme
Contras: The door to enter the room did not properly shut
3,0 Medíocre
Prós:
Contras: Our bed was broken We have to walk up three flights of stairs with our luggages
6,0 Bom
Prós: It was very pretty
Contras: The "pool" area.
10,0 Excelente
Prós: What a beautiful charming room with doors that open up to an amazing patio. It’s in a perfect location with plenty or food options. The rooftop with hot tub was worth every penny! The staff was so friendly and helpful!
Contras:
2,0 Medíocre
Prós:
Contras: We arrived on December 5, 2018. I called on November 29, 2018 to be assured that a late arrival would be ok, as our airline reservation was changed to a later time. When we arrived at Da'house Hotel, at 1:45 a.m., there was no one to check us in. We had to find a different Hotel, the Hyatt Place, and spent $321.00 for room. Very angry and disappointed was our mood.
5,0 OK
Prós: Staff was helpful.
Contras: Bed was extremely uncomfortable.
9,6 Excelente
Prós: Located right in the heart of the Old Town
Contras: Currently some refurbishment work going on
5,0 OK
Prós: location
Contras: small average room,used sheets and pilow cases with someones hair on it
10,0 Excelente
Prós: Old San Juan feel is embeded in every inch of it...location provided easy access to restaurants, plazas, Uber, etc.
Contras: Old San Juan means, no elevators so plan for that when you get that balcony floor room...but it was part of the adventure.
2,0 Medíocre
Prós: The location was good.
Contras: We had NO HOT WATER and we got bug bites from staying there. I spoke with management on four separate occasions. Nothing was done. We paid an inordinate amount for a room in which we could not shower for 3 days and we feel cheated.
4,2 OK
Prós: Kind young team. Reception 24/7.
Contras: The hotel is very nice from the outside and the lobby area. Unfortunately the rest of the hotel area is a disappointment. We had booked a large room, but it is very simple without hanging facilities. Living out of the suitcase is the motto. We had to get used to the soft, rocking spring mattress. After 4 nights back pain developed for the rest of the time. We did not consider the room to be very inviting. The river floor of the room is old & neglected / dirty, we did not dare to walk baferfoot. It could be cleaner throughout the hotel here and there. Another room had a newly tiled floor. Things are being renewef here and there. The photos promised a nice hotel, unfortunately only on the photos. Personally, I would not spend time there again. Old San Juan is a dream place, which is why we were mainly outside.
Com excelente localização no coração de San Juan, Da'House Hotel está a 10 minutos de caminhada de Puerto de San Juan e de Catedral de San Juan. As comodidades presentes incluem balcão de recepção 24 horas, equipe multilíngue e armazenamento para bagagem.
Com ótima localização em San Juan (na área de Antiga San Juan), My Hotel in Puerto Rico fica a 5 minutos de caminhada de Pier 1 e de La Fortaleza - Palacio de Santa Catalina. As comodidades presentes incluem check-in expresso, check-out expresso e armazenamento para bagagem.




Nota geral 8,1 Excelente
Baseado em 414 avaliações
Todas as avaliações
- Todas as avaliações
- Casais
- Individuais
- Famílias
Excelente
10,0
Prós: Location was awesome. Very clean, comfortable and nice place. Love it
Excelente
8,3
Prós: Location
Excelente
9,0
Prós: Perfect location and perfect price
Ruim
1,0
Excelente
10,0
Prós: Location, price, cleanliness
Bom
6,3
Prós: The locación was great, specially for solo travelers.
Bom
7,7
Prós: Unique, step out in two old San Juan! We are easy people so it met our needs we like being in the middle of things so you give up a little luxury
Bom
7,1
Prós: Great location and quite spacious and clean.
Bom
7,0
Prós: Young lady at front desk was great friendly accommodating. Bed was a bit hard making it uncomfortable. Room was clean and comfortable. No hot water in the shower early in the morning. Thank god my husband and I bathe in cold water at home. I enjoyed my stay and the location was excellent, in walking distance to restaurants and shopping. We spent sometime in the plaza listening to the locals sing and dance, was really nice, family oriented.
Detalhes
Avaliações
Nota geral 8,1 Excelente
Baseado em 414 avaliações
Localização
9,3
Atmosfera
8,5
Serviço
7,8
Internet
7,6
Conforto
4,1
Quarto
3,7
Café da manhã
1,4
Localização
9,3
Serviço
7,9
Limpeza
6,4
Conforto
4,0
Quarto
2,9
Localização
9,4
Quarto
3,0
Serviço
8,2
Quarto
3,4
10,0 Excelente
Prós: Location was awesome. Very clean, comfortable and nice place. Love it
Contras: All was very excellent.
8,3 Excelente
Prós: Location
Contras: Bathroom very basic
9,0 Excelente
Prós: Perfect location and perfect price
Contras:
1,0 Ruim
Prós:
Contras: First, there’s no window in our room. The hotel says we were informed of that when booking and then via confirmation email, but I do not recall seeing that. I went back to check the email and there’s a small line that says ‘interior room/no window’. Either way, I don’t understand why a hotel room can have no windows. It was excruciatingly stuffy and humid, and we had trouble falling asleep. Although it was on the 2nd floor, it felt like a basement. When trying to change the mode of the AC, the remote broke down, and we had to go downstairs at 1am to ask for help. The guy did not speak English and he had to call someone else. The sheets were dirty as well. When checking in, we could not enter from the front gate and had to call from the intercom and wait for a while for someone to answer the door. Overall it felt really sketchy.
10,0 Excelente
Prós: Location, price, cleanliness
Contras:
6,3 Bom
Prós: The locación was great, specially for solo travelers.
Contras: Property doesn't allow you to leave your luggage after check out. I travel all over the world and surprising. this is the first place you can't not leave your staff. Just be aware of that. I had to buy another night in order to keep my luggage. Also there are not windows which makes your room very depressing.
7,7 Bom
Prós: Unique, step out in two old San Juan! We are easy people so it met our needs we like being in the middle of things so you give up a little luxury
Contras:
7,1 Bom
Prós: Great location and quite spacious and clean.
Contras: No charm at all, which is the point of staying in Old San Juan.
7,0 Bom
Prós: Young lady at front desk was great friendly accommodating. Bed was a bit hard making it uncomfortable. Room was clean and comfortable. No hot water in the shower early in the morning. Thank god my husband and I bathe in cold water at home. I enjoyed my stay and the location was excellent, in walking distance to restaurants and shopping. We spent sometime in the plaza listening to the locals sing and dance, was really nice, family oriented.
Contras: Said above
Com ótima localização em San Juan (na área de Antiga San Juan), My Hotel in Puerto Rico fica a 5 minutos de caminhada de Pier 1 e de La Fortaleza - Palacio de Santa Catalina. As comodidades presentes incluem check-in expresso, check-out expresso e armazenamento para bagagem.
Em San Juan (na área de Antiga San Juan), Hotel Plaza De Armas Old San Juan está a poucos passos de Catedral de San Juan e a 3 minutos a pé de La Fortaleza - Palacio de Santa Catalina. As comodidades presentes incluem balcão de recepção 24 horas, equipe multilíngue e armazenamento para bagagem.




Nota geral 8,0 Excelente
Baseado em 499 avaliações
Todas as avaliações
- Todas as avaliações
- Casais
- Famílias
OK
4,2
Prós: Cheap hotel one step above a hostel.
Excelente
8,2
Prós: Located in the middle of Old San Juan. Easy walk to most everything.
Hotel was built in 1860, so it's not super modern. Most everything works, just a little slow sometimes. Staff is friendly and very helpful.
Would stay again.
Bom
7,0
Prós: The place is clean and there was wifi. A very simple and clean place
Medíocre
2,5
Prós: Nothing worth less staying
Ruim
1,0
Prós: There was no hot Water. When I brought up with staff there was no attempt at remediating.
Excelente
9,0
Prós: the staff there was amazing. they were all super personable and gave us tips on where to go (park & eat). it was in center of it all and made it really easy to access all the locations on foot
OK
4,0
Prós: Location, large bed and spacious room. Room was cleaned daily. Air conditioning was very good but no thermostat to control it.
Excelente
9,7
Prós: Service and location.
Excelente
8,0
Prós: Like the old building in a great central location in the old town. A popular coffee shop beside the lobby . We booked online but able to pay in cash. Stored ou bags for us for the day, while we looked around town.
Bom
6,2
Prós: Location was great
Excelente
8,8
Prós: large room, great balcony view, right in the heart of old San Juan
Bom
7,5
Prós: Great location right in the heart of San Juan.
Detalhes
Avaliações
Nota geral 8,0 Excelente
Baseado em 499 avaliações
Localização
9,6
Serviço
9,1
Quarto
3,8
Café da manhã
3,1
Internet
2,3
Localização
9,6
Serviço
9,2
Comodidades
4,9
Quarto
4,5
Localização
9,6
Serviço
9,1
Quarto
2,7
4,2 OK
Prós: Cheap hotel one step above a hostel.
Contras:
8,2 Excelente
Prós: Located in the middle of Old San Juan. Easy walk to most everything.
Hotel was built in 1860, so it's not super modern. Most everything works, just a little slow sometimes. Staff is friendly and very helpful.
Would stay again.
Contras: Wasn't disappointed in much, just understand going in that it's
155 years old.
7,0 Bom
Prós: The place is clean and there was wifi. A very simple and clean place
Contras: It was expensive for what was provided. Mariott prices for motel 8 accommodations
2,5 Medíocre
Prós: Nothing worth less staying
Contras: Hotel had no proper towels no soap no shampoo nothing very small room no remote for air condition. And hot water issue in bathroom some time very cold water sometime very hot water no good welcoming dont stay at this hotel it's a RIP off.
1,0 Ruim
Prós: There was no hot Water. When I brought up with staff there was no attempt at remediating.
Contras: No hot water
9,0 Excelente
Prós: the staff there was amazing. they were all super personable and gave us tips on where to go (park & eat). it was in center of it all and made it really easy to access all the locations on foot
Contras: i wish there would have been a fridge. street parking is impossible, but they suggested a lot a few block away only $3 which made it worthwhile ! thanks for the tip.
4,0 OK
Prós: Location, large bed and spacious room. Room was cleaned daily. Air conditioning was very good but no thermostat to control it.
Contras: No hot water. I told front desk and they said it was an old building and it took time to warm up but it never did. Toilets and water pressure were very low. No toiletries except soap dispenser. The safe was broken .Hair dryer was old with a burnt smell while using it. Very dark inside lobby. Front desk person different everyday and not very professional or friendly.
9,7 Excelente
Prós: Service and location.
Contras:
8,0 Excelente
Prós: Like the old building in a great central location in the old town. A popular coffee shop beside the lobby . We booked online but able to pay in cash. Stored ou bags for us for the day, while we looked around town.
Contras:
6,2 Bom
Prós: Location was great
Contras:
8,8 Excelente
Prós: large room, great balcony view, right in the heart of old San Juan
Contras:
7,5 Bom
Prós: Great location right in the heart of San Juan.
Contras: Pretty basic accommodation and our room had no windows.
Em San Juan (na área de Antiga San Juan), Hotel Plaza De Armas Old San Juan está a poucos passos de Catedral de San Juan e a 3 minutos a pé de La Fortaleza - Palacio de Santa Catalina. As comodidades presentes incluem balcão de recepção 24 horas, equipe multilíngue e armazenamento para bagagem.
Em San Juan (na área de Antiga San Juan), Navona Studios está a poucos passos de Alcaldia (Prefeitura) e a 3 minutos a pé de Museo del Mar. As comodidades presentes incluem armazenamento para bagagem e lavanderia.




Nota geral 7,9 Bom
Baseado em 676 avaliações
Todas as avaliações
- Todas as avaliações
- Casais
- Famílias
- Individuais
Excelente
10,0
Prós: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.
Excelente
8,3
Prós: - perfect location in the heart of Old San Juan, can reach everything by foot - clean, comfortable, spacious - balcony looking over a typical street - banks, restaurants, pharmacy, coffee place all close by - free water available
OK
5,8
Prós: The location are excelent and the hostel look safe.
OK
5,7
Prós: The location is in san juan
Excelente
8,0
Prós: The place was just as described, the location is great, close to many good restaurants in the heart of Old San Juan.
Medíocre
3,8
Ruim
1,0
Detalhes
Avaliações
Nota geral 7,9 Bom
Baseado em 676 avaliações
Internet
9,4
Localização
9,2
Custo Benefício
8,5
Comodidades
5,9
Quarto
5,0
Serviço
4,6
Café da manhã
3,8
Conforto
3,8
Comida
2,5
Localização
9,2
Atmosfera
7,0
Comodidades
5,8
Serviço
4,5
Quarto
4,2
Conforto
3,8
Localização
9,3
Quarto
4,4
Serviço
4,3
Localização
9,3
Quarto
3,5
10,0 Excelente
Prós: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.
Contras: I absolutely hated that there's never parking available at any time of the day for your rental car. If you don't have a car then this will be the perfect place for you.
8,3 Excelente
Prós: - perfect location in the heart of Old San Juan, can reach everything by foot - clean, comfortable, spacious - balcony looking over a typical street - banks, restaurants, pharmacy, coffee place all close by - free water available
Contras: - water pressure in shower was bad - linked to a store if you need to talk to someone and their hours are somewhat limited
5,8 OK
Prós: The location are excelent and the hostel look safe.
Contras: The old San Juan dont have water for a utility faults and the hostel have the water reserve empty in one day. My recomendation for the owner are that in same situation offer a free four gallons of water per room.
5,7 OK
Prós: The location is in san juan
Contras: It was very loud
staff was unavailable after 1830
bathroom was small
balcony is small
dirty
8,0 Excelente
Prós: The place was just as described, the location is great, close to many good restaurants in the heart of Old San Juan.
Contras: Cleanliness of the place could be much improved.
3,8 Medíocre
Prós:
Contras: No hot water in bathroom, shower or sink. Communication and interaction with staff was hard. No front desk or staff on duty when issues arise. Only a phone #. Stayed here also on 10/5/19 and there was no water at all in hotel to wash or flush toilets. Would not recommend.
1,0 Ruim
Prós:
Contras: There was not water in this hotel
Em San Juan (na área de Antiga San Juan), Navona Studios está a poucos passos de Alcaldia (Prefeitura) e a 3 minutos a pé de Museo del Mar. As comodidades presentes incluem armazenamento para bagagem e lavanderia.
Com localização central em San Juan, Hotel Milano fica a 3 minutos de caminhada de Pier 1 e a 7 minutos a pé de Catedral de San Juan. As comodidades presentes incluem um computador, balcão de recepção 24 horas e equipe multilíngue. Estacionamento limitado está disponível no local.




Nota geral 7,6 Bom
Baseado em 928 avaliações
Todas as avaliações
- Todas as avaliações
- Casais
- Famílias
- Individuais
OK
5,8
Prós: Close to everything in old town walls mo ing distance.
Bom
6,5
Prós: Location was perfect. Walking distance to all attractions in Old San Juan. Lobby seems nice with fun people coming and going.
Bom
6,7
Prós: Location
Excelente
9,4
Prós: Hotel Milano is located right in the heart of Old San Juan, a short walk away from the cruise port, the Fort and about a 10 minute drive to the airport. There were ample shops, restaurants and bars in the surrounding streets which made for plenty to do. Beaches are near by as well. The rooftop restaurant is amazing - especially the wonderful staff and fantastic local food.
OK
4,0
Prós: The location allowed us to be walking distances from fabulous restaurants, places of historical interest, the beach and so much more! One of the staff, made great suggestions and was helpful but we did not see him often. Our stay was short.
Excelente
10,0
OK
5,0
Prós: The convenient of a restaurant on the roof. They allowed us to check in a few hours early. It was located in the center of Old San Juan. Nice to wonder around town and check out local amenities.
OK
5,8
Prós: The location can not be beaten. Perfect for all cruise ships. A good feel of local life, close to sea front and the lady at breakfast was lovely and pleasant. Bed was comfy.
Excelente
9,7
Prós: Close to shopping and restaurants and the beach
Medíocre
3,8
Prós: Upstairs Restaurant.
Excelente
8,0
Prós: Location and friendliness of staff
Excelente
10,0
Prós: Breakfast was simple but delicious! Nice staff! VALERIE was outstanding in customer service, fo9llowed closely by everyone else from Elizabeth to . . .? Will DEFINITELY plan on staying there again!
Detalhes
Avaliações
Nota geral 7,6 Bom
Baseado em 928 avaliações
Bar e Bebidas
9,5
Localização
9,3
Comida
9,1
Serviço
7,8
Internet
7,1
Limpeza
4,7
Quarto
3,8
Café da manhã
3,3
Conforto
2,7
Localização
9,3
Comida
8,8
Serviço
8,2
Limpeza
4,3
Quarto
3,3
Conforto
2,5
Localização
9,4
Comida
9,3
Serviço
7,9
Custo Benefício
7,8
Comodidades
6,0
Limpeza
4,8
Atmosfera
4,3
Quarto
3,2
Localização
9,2
Serviço
7,8
Quarto
2,8
5,8 OK
Prós: Close to everything in old town walls mo ing distance.
Contras: Was out date good price good enough to stay people a little not friendly.
6,5 Bom
Prós: Location was perfect. Walking distance to all attractions in Old San Juan. Lobby seems nice with fun people coming and going.
Contras: Rooms are outdated. We stayed two nights and the room service was nonexistent.
6,7 Bom
Prós: Location
Contras: Odor, reading light did not work, no clock, old
9,4 Excelente
Prós: Hotel Milano is located right in the heart of Old San Juan, a short walk away from the cruise port, the Fort and about a 10 minute drive to the airport. There were ample shops, restaurants and bars in the surrounding streets which made for plenty to do. Beaches are near by as well. The rooftop restaurant is amazing - especially the wonderful staff and fantastic local food.
Contras: Some of the rooms are quite small and not by any means luxurious, but they were clean and in order.
4,0 OK
Prós: The location allowed us to be walking distances from fabulous restaurants, places of historical interest, the beach and so much more! One of the staff, made great suggestions and was helpful but we did not see him often. Our stay was short.
Contras: We were given a handicap accessible room with one full size bed and NO window! I had reserved a regular room with a queen size bed! My son n I Were obliged to take the room because it was late, we were told there weren't any more available!
10,0 Excelente
Prós:
Contras: Pillows in the room were pretty flat need to be replaced.
5,0 OK
Prós: The convenient of a restaurant on the roof. They allowed us to check in a few hours early. It was located in the center of Old San Juan. Nice to wonder around town and check out local amenities.
Contras: Room was small but expected. Bathroom was even smaller, slightly dingy, sink counter hanging off the wall. When we arrived the air condition was not working and the hotel had a unique odor (not sure if from the restaurant?) After a few hours the Air condition was in working order. The elevator definitely needs some upgrades, felt as if could break down at any time. The bed was extremely uncomfortable. They had a disappointing "continental breakfast" available for guests at the rooftop restaurant for a small price.
5,8 OK
Prós: The location can not be beaten. Perfect for all cruise ships. A good feel of local life, close to sea front and the lady at breakfast was lovely and pleasant. Bed was comfy.
Contras: Groups gathered blocking the entrance waiting for restaurant - intimidating. Opened blinds to find we were opposite a derelict building with broken windows. No basic toiletries provided. Avoid the lift if you have any sort of lift phobias. Mid-shower, water stopped. Rubbed the shampoo out with a towel and headed to reception. Staff not bothered. The town had issues from the day before but we weren’t warned on check in. Problem left with me to deal with. Couldn’t wait to get on the ship for a wash. Unacceptable and no solutions offered. Compensation? No chance.
9,7 Excelente
Prós: Close to shopping and restaurants and the beach
Contras:
3,8 Medíocre
Prós: Upstairs Restaurant.
Contras: Scary Elevator. Front Desk Staff. Horrible Bed.
8,0 Excelente
Prós: Location and friendliness of staff
Contras: New carpet.
10,0 Excelente
Prós: Breakfast was simple but delicious! Nice staff! VALERIE was outstanding in customer service, fo9llowed closely by everyone else from Elizabeth to . . .? Will DEFINITELY plan on staying there again!
Contras: The restaurant is always pretty busy, but it is worth the wait for the good food and great value! We wound up eating dinner there both nights and thoroughly enjoyed it, following the recommendations of our server.
Com localização central em San Juan, Hotel Milano fica a 3 minutos de caminhada de Pier 1 e a 7 minutos a pé de Catedral de San Juan. As comodidades presentes incluem um computador, balcão de recepção 24 horas e equipe multilíngue. Estacionamento limitado está disponível no local.




Nota geral 8,9 Excelente
Baseado em 3 avaliações
Excelente
9,1
Prós: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.
Excelente
8,0
Prós: staff & location
Excelente
9,7
Prós: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.
Detalhes
Avaliações
Nota geral 8,9 Excelente
Baseado em 3 avaliações
9,1 Excelente
Prós: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.
Contras:
8,0 Excelente
Prós: staff & location
Contras:
9,7 Excelente
Prós: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.
Contras:
Nota geral 8,8 Excelente
Baseado em 3 avaliações
Excelente
10,0
Prós: Comfortable, reasonably priced, near beach and Old San Juan
Excelente
9,4
Prós: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.
Bom
7,0
Prós: great location
if you just stay here for travel and you want save money, I think that you can choice this Hotel
Detalhes
Avaliações
Nota geral 8,8 Excelente
Baseado em 3 avaliações
10,0 Excelente
Prós: Comfortable, reasonably priced, near beach and Old San Juan
Contras:
9,4 Excelente
Prós: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.
Contras: Nothing
7,0 Bom
Prós: great location
if you just stay here for travel and you want save money, I think that you can choice this Hotel
Contras: share the bathroom (because this hotel is cheap)
Com excelente localização, Monastery Art Suites fica no centro de San Juan, a poucos passos de La Fortaleza - Palacio de Santa Catalina e de Capilla de Cristo. As comodidades presentes incluem equipe multilíngue, armazenamento para bagagem e lavanderia.
-343533.jpg?width=66&height=66&crop=true)

-159901.jpg?width=66&height=66&crop=true)
-423888.jpg?width=66&height=66&crop=true)
Nota geral 7,2 Bom
Baseado em 91 avaliações
Todas as avaliações
- Todas as avaliações
OK
5,8
Excelente
9,4
Prós: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.
OK
5,8
Prós: Confortable bed, nice bathroom and clean room.
Excelente
8,8
Prós: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.
Bom
7,1
Bom
7,9
Prós: Location in old San Juan was perfect! The person who worked there was trying their best to make us comfortable. For a one night only before a cruise it’s good for the price.
OK
4,6
Prós: Location
Bom
7,1
Prós: Location is amazing.
Detalhes
Avaliações
Nota geral 7,2 Bom
Baseado em 91 avaliações
Localização
10,0
Custo Benefício
7,8
Serviço
6,8
Conforto
6,1
Quarto
5,3
Comodidades
4,9
Limpeza
3,8
5,8 OK
Prós:
Contras: The TV didn’t work. I asked for a room on the first floor not knowing that that would be one flight up. The cab could not deliver us to the front door as it is on a pedestrian only street.
9,4 Excelente
Prós: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.
Contras: There is no parking like all the other hotels in Old San Juan (500 years old city). Some areas need to dust off more often than they do.
5,8 OK
Prós: Confortable bed, nice bathroom and clean room.
Contras: Too small for the price... Staff was unknowlegable about the area places to go... When they were explaining the room and amenities they told us the price if we “stole” something. There are so many respectful ways to tell if something is missing or broken... But stolen!? God... they need to be trained better.
8,8 Excelente
Prós: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.
Contras: Because of it old structure lots of stairs and ups and downs and delicate plumbing. But that's part of the charm! No staff at night but phone in case any problems arise.
7,1 Bom
Prós:
Contras: There was no water in the place for almost the entire stay. They didn make any alternate arrangements too.
7,9 Bom
Prós: Location in old San Juan was perfect! The person who worked there was trying their best to make us comfortable. For a one night only before a cruise it’s good for the price.
Contras: Property was under sone construction. There only one person / staff that sometimes is there. Air conditioning wasn’t strong enough. Due to location above a pigeons park, the room by window wasn’t that clean. Tv didn’t work
4,6 OK
Prós: Location
Contras: We had a suite. Air conditioning was on all day and night and room was extremely hot. TV wouldn't work. Noone to call to complain when we got back at night. Windows dont open either which would have offered an ocean breeze if they had of opened. Would not recommend
7,1 Bom
Prós: Location is amazing.
Contras: The main gate looks like a ruin. And locked! I had to go to the next cafe and wait for hotel’s stuff coming. The gate needs open code, but hotel didn’t send it to me before my arrival. And no elevator.
Com excelente localização, Monastery Art Suites fica no centro de San Juan, a poucos passos de La Fortaleza - Palacio de Santa Catalina e de Capilla de Cristo. As comodidades presentes incluem equipe multilíngue, armazenamento para bagagem e lavanderia.
Com excelente localização no coração de San Juan, S.J. Suites Hotel está a 10 minutos de caminhada de Catedral de San Juan e de La Fortaleza - Palacio de Santa Catalina. As comodidades presentes incluem check-in expresso, check-out expresso e balcão de recepção 24 horas.




Nota geral 7,0 Bom
Baseado em 474 avaliações
Todas as avaliações
- Todas as avaliações
- Famílias
- Casais
Excelente
8,3
Prós: It’s was super close to the port, great stores around.
Bom
7,1
Bom
7,5
Prós: Location right in Old San Juan
Excelente
10,0
Prós: Location very cozy
Excelente
8,0
Prós: Staff was exceptional. Location was good.
Excelente
10,0
Prós: The check in staff Ramon and the young college student were very, very nice, smart and with lovely smiles. Thanks!
Excelente
10,0
Prós: Staff, location, clean.
OK
5,0
Prós: The room was very ckean
Bom
6,8
Prós: The location is very central to visit the Old San Juan area.
Excelente
8,8
Prós: We did not eat breakfast at the hotel. The location was AMAZING!
Detalhes
Avaliações
Nota geral 7,0 Bom
Baseado em 474 avaliações
Localização
9,1
Serviço
8,4
Custo Benefício
7,6
Café da manhã
5,0
Internet
4,2
Quarto
3,1
Conforto
2,9
Comodidades
2,5
Localização
9,2
Serviço
8,5
Quarto
2,4
Localização
8,7
Serviço
8,2
Quarto
2,8
Conforto
2,7
8,3 Excelente
Prós: It’s was super close to the port, great stores around.
Contras: Didn’t like that they where no windows to look outside
7,1 Bom
Prós:
Contras: You can hear everything on the streets all hours of the night. The elevator is tiny and grossly outdated. We had to fight with the lock/key to get in room every time and a few times almost went to front desk because it wouldn’t unlock.
7,5 Bom
Prós: Location right in Old San Juan
Contras: keys to doors are hard to open, better if use magnetic key card
10,0 Excelente
Prós: Location very cozy
Contras: No ac control in room
8,0 Excelente
Prós: Staff was exceptional. Location was good.
Contras: Room was ice cold. Couldnt control heat or air.
10,0 Excelente
Prós: The check in staff Ramon and the young college student were very, very nice, smart and with lovely smiles. Thanks!
Contras:
10,0 Excelente
Prós: Staff, location, clean.
Contras: Great staff. Will stay there again!
5,0 OK
Prós: The room was very ckean
Contras: It’s nothing like it’s in the website
6,8 Bom
Prós: The location is very central to visit the Old San Juan area.
Contras: The description of the hotel indicates that they have parking, when I almost get there I called for directions to the parking and they said "We don't offer parking". Well the main reason I chose this hotel was because of the parking, I know for sure that parking in Old San Juan can be a nightmare. To make it worse, it Rained, but that's not the hotels fault of course.
8,8 Excelente
Prós: We did not eat breakfast at the hotel. The location was AMAZING!
Contras: Overall, we were very pleased with the hotel.
Com excelente localização no coração de San Juan, S.J. Suites Hotel está a 10 minutos de caminhada de Catedral de San Juan e de La Fortaleza - Palacio de Santa Catalina. As comodidades presentes incluem check-in expresso, check-out expresso e balcão de recepção 24 horas.
Onde ficar em San Juan?
Nossa ferramenta Heatmaps ajuda você a encontrar o lugar ideal para se hospedar em San Juan, mostrando os hotéis mais próximos a atividades que te interessam
Popular em San Juan
Acomodações
Aeroportos em San Juan
Pontos turísticos em San Juan
- Cruise Line Terminal
- São João Antigo
- Capilla del Santo Cristo de la Salud
- San José Church
- La Fortaleza
- Castillo de San Cristobal
- Casa Blanca
- Condado Lagoon
- Plaza de Armas
- San Juan Museum of Art & History
- Santa María Magdalena de Pazzis Cemetery
- Museo de Las Americas
- Catedrál de San Juan Bautista
- Felisa Rincon de Gautier Museum