Hotéis em San Juan perto de Plaza de Armas

Prós: The exceptional service and accommodations. Twice a day housekeeping, 24 hours pool areas, and peace and quiet. I arrived on my birthday; the staff presented me with a complimentary bottle of champagne along with a card in my bedroom. The room was upgraded to include a balcony. The staff was friendly and for the most attentive to your needs. The beach is a few steps away. The hotel is gorgeous! The hotel was not overstimulating with too many people nor the pool/hot tub areas.

Prós: Beautiful room - even the pull out couch was extremely comfortable - memory foam mattress! The lobby staff (registration, concierge, bell hop, etc) was very attentive and friendly. The hotel has a very classic feel of old luxury. I would definitely stay there again!

Prós: Nice bar and location

Prós: Very nice room and oceanfront beautiful.

Prós: Very comfortable bed, bathtub seats two, service is top notch! The property is beautiful

Prós: Attention to detail, luxurious accommodations, outstanding staff.

Prós: El mar y la piscina maravillosos .....

Prós: Was an incredible experience and highly recommend. Service and facilities are second to none. Loved it and will come again!

Prós: Excellent service

Prós: but without all the extra costs. Free wifi. No BS "pool fees". Great restaurants - in fact 1919 may surpass Il Mulino. It doesn't have a casino, but the Marriott and Intercontinental are right up the street.

Prós: The rooms were luxurious yet charming, the staff was very helpful and the pool/lounge area was great

Prós: Pool area

Prós: Service

Prós: Everything! outdoor spaces, great food, rooms spacious and confortable, amazing view of the ocean everywhere. One of the best hotels I've stayed in. Would love to come back.

Prós: Service was good, but disorganized. Sundeck was nice. Staff was friendly whenever you saw them.

Prós: Excellent venue.

Prós: If you want the ocean view and relax, you dont need to go any where else. I can spend 24 hrs lying in their ocean front glass railed porch/ infinity pool

Prós: Great attention from the staff. The room was amazing along with the view. It was in close walking proximity to a lot of stores. Only 15 minutes from old San Juan.

Prós: The hotel itself is very pretty and historical.

Prós: Our overall stay was amazing. The food and drinks were a bit costly, but it is a five star resort. The staff were helpful, friendly and the service was outstanding. Our tour guide stated " once you stay at the Vanderbilt, you will not stay anywhere else". My fiancé and I agree!

Prós: We had an excellent time, highlight was that our room window opened fully, facing the ocean. Beautiful!

Prós: Everything was Fantastic

Prós: I love the service everyone was so kind and helpful. The hotel was beautiful inside and out.

Prós: At the end of the day, the service provided by this hotel and its excellent staff is what takes it to the next level. From the moment you arrive, they make sure that everything is taken care of for you and then some, to ensure that you enjoy your leisure time to the maximum. Room Service, Pool Service, Concierge, in-house restaurants...everything was spectacular.

Prós: The staff were very accommodating and friendly. Pools were lovely and clean (slightly chilly for my taste). Adults only area was nice. Only tried the patio restaurant which was very good, but pricey ($50 for french toast, OJ, single egg and sausage).

Prós: It's a historic building with an invaluable art collection.

Prós: The attention to detail and quality was evident in the furnishings and finishes of the hotel. The staff as courteous and responsive and the daily guest wine and cheese reception was a nice touch. It's location is hard to beat and the hotel blends well into the historical city of Old San Juan.

Prós: The staff was awesome!! Very comfy beds and a very good location!

Prós: The Hotel Staff is bilingual, loves travelers, will always say hello, will help you find your way around, will feed you until you are stuffed, will make you feel like you are in a family home. This location is across the street from one of the oldest Catholic Cathedrals in North America. Centrally located in Old San Juan for UBER rides, two ancient forts and fabulous restaurants within a block or two. Police are everywhere protecting your safety.

Prós: Every staff interaction was terrific. Friendly, eager, helpful, welcoming. Front desk, restaurant (tapas bar, food and staff shine!) History just walks the halls with you! The rooftop pool and hot tub with harbor view at sunset was something special. Then we left a coat behind, and discovered it after our cruise ship left, they packed it up and Shipped it home.

Prós: Beautiful hotel, wonderful hosts, located in an old world city.

Prós: I liked everything. The staff was incredibly accommodating. The hotel itself was amazing and exactly what I wanted, which was a place with character and charm. Do yourself a favor and stay here.

Prós: My wife and I wanted something genuinely Puerto Rican and this did it. Only 1 day but very enjoyable in the center of Old San Juan with easy access to anything. Staff was super friendly. Even held our bags after check out so we could keep exploring before boarding a cruise. THEN they kept our bags again, 1 week later when we returned from our cruise and had another 5 hours to kill even though we didn't book another night. A+++

Prós: The location and the facilities are great.

Prós: Hosts were very helpful and courteous. Our luggage was stored on site before our room was ready which allowed us to explore Old San Juan the morning we arrived. We received a phone call when our room was ready and came back to find that our hosts had moved all of our luggage to our room for us. This is not a traditional hotel but felt more like a guest house. We had our own space, and the room was nice, but not super fancy. There was a common area with a kitchen sink and fridge and some seating, tables. The entrance to the Suites is through a storefront of a jewelry shop. The Suites are in the heart of Old San Juan and within walking distance to many restaurants, shops, and other attractions. We stayed one night and about 24hours total, and it was just right for our needs.

Prós: We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We also enjoyed the infinity pool and the gym. Zen Spa was also great, relaxing and the therapists very helpful.

Prós: I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.

Prós: The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.

Prós: the infinity pool and the service as well as the area

Prós: Rooms were very nice, clean and comfortable. The staff was warm and friendly. Loved the total non-smoking environment which amazingly included the casino. We also appreciated having the green option available for opting out of daily room service.

Prós: The view the infinitity pool and the casino

Prós: The infinity pool was great! Rooms were nice and beds were extremely comfortable.

Prós: I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so much for making my vacation one of the best vacation ever!

Prós: It was close to convention center.

Prós: Love the casino love the Metropole restaurant love the pool

Prós: Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.

Prós: Hotel is clean and friendly staff

Prós: staff there is the best KATERINA was amazing

Prós: The rooms are clean, facility well kept, and staff friendly

Prós: Good location and hotel looks great

Prós: Staff were curtious, friendly and very helpful. Rooms were spacious and clean

Prós: Great location, right in old San Juan. Casino was fun at night. Rooftop pool was fun during the day.

Prós: Perfect location next to the port of San Juan. Staff was friendly and helpful. Food and shopping all within walking distance.

Prós: Staff was very helpful in recommending somewhere to eat. Beds were very comfortable and they were accommodating to my needs.

Prós: Perfectly located for visitors looking to explorer Old San Juan on foot. the entire staff was exceptionally helpful with points of interest and restaurants in the area. Will definitely stay there upon our next visit

Prós: The hotel was very convenient. It is walking distance from the cruise port and the rest of Old San Juan. Staff very friendly.

Prós: I like the location. The staff was excellent. I like that they have a concierge to help set up excursions. I like the spacious room and modern decor. The best st is the coffee shop in the lobby and the burger place next door is yummy.

Prós: The location was great for walking they old San Juan and to get on cruise ship.

Prós: The area where it's located it's beautiful.

Prós: Great hotel. People very helpful to make it the best stay ever

Prós: Great stay but had ask repeatedly for washcloths. Going green ( no maid service, just fresh towels ) was pefect....and received a $5 coupon each day you go green. Used it in the restaurant. Downside, they forgot to give it to us one day. And still no washcloths!! Another downside, cable reception was horrible all 4 nights!!! No TV for longer than 20 or so minutes. Very aggravating. So dont expect to relax to a movie or occupy the kiddies while you get ready for dinner. Front desk never had an answer and nothing they could do. Otherwise, great location, comfy beds, quiet hallways at night.

Prós: Great place to stay at since it if very close to the cruise port.

Prós: Very comfortable bed and size of the room.

Prós: The hotel is in a great location for touring Old San Juan. Taxi access great and right on the waterfront. The staff and service here is perfect.

Prós: Great location in Old San Juan. A bit pricey, but you're walking distance to everything in Old San Juan. Room was clean, staff was friendly. I loved my stay. Got to the airport, picked up the rental car, drove to the Sheraton, and didn't drive it again until we left the next evening.

Prós: Comfortable bed

Prós: Nice view to the bay, pretty roof swimming pool and good gym

Prós: The location was great. Nice rooftop pool.

Prós: Location is great. The whole vibe in the area is awesome. Great friendly staff. Beautiful hotel. Loved it. Would recommend.

Prós: Great location in Old San Juan. We were going on a Windstar cruise and were able to walk the short distance to our ship. The staff was very helpful and our room was comfortable.

Prós: staff & location

Prós: Good location. One of the better rooftop restaurants in the city.

Prós: Hotel Milano is located right in the heart of Old San Juan, a short walk away from the cruise port, the Fort and about a 10 minute drive to the airport. There were ample shops, restaurants and bars in the surrounding streets which made for plenty to do. Beaches are near by as well. The rooftop restaurant is amazing - especially the wonderful staff and fantastic local food.

Prós: Location

Prós: The price was great for the location. Everything in old san juan was right at our fingertips.

Prós: Location and friendliness of staff

Prós: Close to shopping and restaurants and the beach

Prós: Location was perfect. Walking distance to all attractions in Old San Juan. Lobby seems nice with fun people coming and going.