Hotéis em Niagara Falls perto de Niagara Falls History Museum

Contras: Luxury room in a good location

Contras: I thought it was kinda cheesy to hit us with a surprise parking fee of $17 when we were leaving

Contras: Bed was a little on the hard side, no seat in the steam shower.

Contras: Exterior and the surrounding area are not as nice as we would have liked. But once you enter a room, everything changes.

Contras: Bathroom toilet was too small, not standard size. Wi-Fi should always be free for guest, shouldn't have to pay for something that is standard in other hotel chains. Parking was expensive!

Contras: Front desk can make improvements with customer service. Rooms does not have refrigerator.

Contras: Poor reception staffs

Contras: The parking can be confusing

Contras: Prices are changing - so check twice. In our case I changed the package 3 times and finally found the best deal on the Mariott website itself- over $120 cheaper and with more perks (casino coupon & dinner coupon). Room service - could be a bit more attentive as they responded to only one of the three requests (no big things).

Contras: A definite place to stay but do your homework first. The rooms are expensive, ask for anything that might be included! I asked and then recieved vouchers. Parking was outrageous at $35. Unless you have lots of dollars to throw around there might be a better deal around the corner.

Contras: Parking cost

Contras: I loved it all!

Contras: The pictures on-line were doctored to make it appear that the marriott was in fact in the location that is actually the fallsview casino. I chose the hotel and paid extra for the view but felt mislead by the photo online. Also I was not given marriott points for my stay because of booking through a third party. I won't do that again.

Contras: The rattle of the elevators was kind of creepy. They were very fast though.

Contras: I did not like the parking fee, thought very expensive and not told about it till I got the bill.

Contras: Parking 40 CAD No Minibar Old and dirty rooms Change the bed to king 40 CAD Awful Pool

Contras: Parking fees very expensive No free WiFi were my main complaints

Contras: $40/day for parking at the hotel. $16/day for wifi.

Contras: Check in needs major improvement. We had a fire alarm with very poor communication between staff and guests.

Contras: Could clan rooms a bit better

Contras: The room could looked clean on arrival. Housekeeping didn't do as great of a job as I am used to on subsequent days. I wasn't thrilled with the extra parking fee and taxes - to me it would be better to include it in the overall price and not charge additional for parking.

Contras: parking was $35 a day plus tax plus another fee not sure what it was! Nothing included! Shower very poor water pressure. Was very disappointed in a 4 star hotel would not stay there again.fD

Contras: Paying for parking - at those room rates! Pay for Wi-Fi - but it's free at the Starbucks in the lobby.

Contras: In room coffee machine is bad and outdated.

Contras: A recent burst pipe flooded the lobby and first couple of floors a few weeks prior to our arrival, so a great deal of construction and renovations were underway during our stay. Drywall dust was everywhere in the lobby. But they explained why and the construction noise was not heard from our from at any time. Said they hoped to have it all complete by the next week

Contras: The view for the hotel room was excellent ! ! !

Contras: Hotel was way too hot. The rooms never cooked nor did the lobby. The wait for breakfast was too long.

Contras: Need directions for getting from the Rainbow Bridge to the hotel. It was confusing. Cell service is expensive in Canada.

Contras: view of the falls was somewhat obstructed, we mainly saw the mist and top of the falls, but couldn't see the horshoe falls at all. We had requested fall view room.

Contras: Housekeeping did not replenish toiletries,coffee as expected.On site Starbucks do not accept Starbucks cards.Bath towels could use an upgrade

Contras: Nothing

Contras: Nothing

Contras: Don't change a thing.

Contras: Drinking glass had lipstick on it. Obviously had not been cleaned or replaced after last guest.

Contras: Mattress was too hard, pillows were too soft--no support.

Contras: There was a faint smell of cigarettes in our room. The bed's dressing consisted of an uncovered duvet sandwiched between two flat sheets. I've never seen such a thing before. Our room was on the 7th floor with a balcony, which is accessible from a number of rooms. As a result, we got to listen to one woman's phone call as she paced the entire length of the balcony. The breakfast brunch is absolutely not worth the expense. Staff refused to remove the DMDF and DMDF HST charges from our bill, stating the chargers are "mandatory". The lack of transparency with these charges is super sketchy so double-check your reservation/agreement in advance.

Contras: Not full Falls view. Room was stuffy

Contras: The rooms were a disappointment. The rooms had a strong odor of chlorine because we were on a low floor above the pool. I am extremely sensitive to smells and it really bothered me but when I addressed this issue with reception he looked at me like I was crazy I was told for the price I paid this is the only rooms available but he could send someone to the room to check it out. I would not recommend this hotel

Contras: The price was a little high, but all of Niagara Falls is a little pricey!!

Contras: The bath towels were rough and thin and didn't do much absorbing. Also, the basic room is only available as two queen size beds. To get a king size bed you have to upgrade to a jacuzzi suite. Not a deal breaker but also not very "couple friendly."

Contras: Nothing, it's a good place.

Contras: There is an additional parking fee per night if you drive.

Contras: For the price I shouldn't have had to pay for parking ($13) to only be told immediately after not responsible for my vehicle AND the SECURE lot next door was cheaper. Although the view of the falls was decent from our room the strong stench of cigarettes filled the room and the Jacuzzi tub didn't work. We didn't complain but we feel that because we arrived (12:00) early for a 3:30 checkin they could've done better. We wouldn't stay here twice...sorry.

Contras: Be prepared to spend money. Food and entertainment is very expensive. This has nothing to do with the hotel. It is just reality in this area. Once i got over how $$$ everything is I relaxed, went with it and had a really enjoyable time.

Contras: Parking cost.

Contras: No room service, take out only from the pub next door. Difficult with kids

Contras: beds were too hard

Contras: I honestly have no complaints. It was a very smooth and excellent experience. A complete pleasure!!!!

Contras: Nothing

Contras: The lines at the check in and check out service

Contras: We called prior to make sure we booked a whirlpool room. Lady who answered said it would not be a problem as most rooms are whirlpool rooms. When we arrived to check in, the man started "Oh no, you paid close to half off so you don't get a whirlpool room. Only guests paying full price has this option." We decided not to fuss and just to use the hot tub in the spa for relaxation but it looked as though someone had really bad diarrhea in the hot tub. So needless to say, we had no hot tub relaxation. If you want good service and to feel like you matter, be sure to pay the outrageous full price or stay elsewhere!

Contras: Most unprofessional staff We have encountered at a Hilton. We stay at them often and love the superior rooms and service. But after a long evening with our girls walking and enjoying the falls attractions Amd sites. Dropping almost $ 700 ln the room to start off to have to be charged for WIFI for the one person extra and to be told that we cannot enjoy the complimentary breakfast or attraction packages (even though we are paying the exact same price as the ones who qualify) and then to be insulted by offering us $3.00 off an iMax show (wow no thanks) super disappointed in the lack of effort and quite frankly rude and curt tone. Calling me dear while my title is Dr. That is petty and really didn't bother me too much just mentioned as a sidebar. Also I am a HIlton Honors member but I husband booked online and forgot to include the member #. Which they told us we cannot earn the points for this stay.... Why???? Idk

Contras: They only had velet parking and that was very expensive.

Contras: The in-house restaurant was not good. We went to the Italian place and had a bad experience. I mentioned this at check out and there was no reaction at all. We are Hilton Honors members.

Contras: Everything!! I was very disappointed and I still want my money back

Contras: Parking was expensive at $25 per night. They offered rooftop parking for $14 per night but there was no elevator only a stairwell. That was a little inconvenient but we managed.

Contras: The only thing I didn't like was that the vending machines wouldn't take American money, so I needed to go downstairs for Canadian money to use the vending machines when all I wanted to do was relax that night. Also the waterslide for the pool was closed at 8pm when the pool was open untill 11pm, that was disappointing.

Contras: The parking price is ridiculous, the wifi was unreliable, and having robes in the room would have been a nice touch when you book a jacuzzi room.

Contras: Didn't have my correct reserved room type and keys didn't work!

Contras: Long line in check in and breakfast and long wait at dinner in Italian restaurant

Contras: nothing

Contras: The hotel was under reconstruction. Pool didn't work. Ice machine on my floor didn't work, or one floor under.

Contras: The yawn in the middle of the Managers welcome voice mail and the pair of someone else's socks found in the bathroom under the vanity.

Contras: Our room was hot and the a/c would not keep the room condition. There also was a hotel tax plus a tourist tax everywhere you went. I pre paid for the hotel then got invoices for another 209.00 at checkout for these fees and 45.00 per day for parking. They we’re kind enough to comp my parking for the inconvenience of a hot room.

Contras: Elevators where only thing that was annoying..... Either was to long line or you have to miss out rides because it was full. (Maybe because it was Labor Day weekend and hotel was packed) Parking wasn't free and it was little bit pricey ($30 + ~20% taxes).

Contras: Paying for a city view room gets you a view of a wall. If you argue with the staff at Hilton they’ll tell you what they told me, “pay more and you’ll get a better view”. I have never had front desk staff tell me to pay more in a very rude manner. How about Hilton be truthful to customers on what really views from rooms look like...

Contras: Room was dark only one bedside lamp. No overhead lights and no light in shower, and shower head leaked leaving it with bad water pressure. We tried to relax after a busy day and watch tv for an hour, our tv had 2 channels. The rest said no information on the menu and we were not interested in the two channels we could use. The parking situation was horrible. We used self park outside and the attendant was not there when we reached the rooftop parking. We struggled with a suitcase to find how to check in and enter the hotel. The pool looked lovely but we tried to swim at 8:30 on Friday night and a male employee was rather rude telling us the pool was closed. The sign posted for hours said pool open until 11pm.

Contras: Woulda been nice for reception to do something about no hot water rather then try to refund us $75. Asked for a fix but nothing, so we checked in at 11pm and checked out 5am the same night. Overall poor service for Hilton brand hotel.

Contras: I am single man traveling with two kids. I booked a room with city view. I selected this hotel rather than others was because the pool. Upon arrival I was informed that the pool was closed then I was given a room that seemed worse than a cheep motel. I went back and requested another room. In which they were nice to give another room. So what exactly made this a bad experience was mostly with the stringent rules and false marketing by kayak 1:- there was nothing on kayak site that the pool was closed 2:- there was nothing about extra fees that the hotel will add to the reservation fee this amounted to an additional $100 a day (parking was $35 a day) 3:- when I called kayak to see what changes can be done they offered me a 10% refund which it came to $50. (Nice right!!) however if I wanted to move to a different hotel I was going to be charged $75 what a joke 4-: lots of construction noice My stay was bad because of false marketing by kayak and what seemed they are out to get you if you do not ask and investigate every little thing Kayak did start processing the $50 refund , thank you for that but teuly that dose not replace the bad experience I had.

Contras: Pool area looked different than in photos, still a good pool for kids. View was slightly obstructed by a giant casino with a huge digital monitor display on the side of it. Could still see both falls ok.

Contras: Our first room was extremely small, had stains on the towels, one stain on the bed, fruit flies, and gum on the recycle bin. I went down to speak to one of the front desk agents to complain with pictures of the evidence. The agent gave me another room key to an " upgraded room". When my finance and I arrived at the next room on the 7th floor, I quickly realised that it was a handicap room. My fiance was not impressed, nor was I. We both took a quick look around and found the floors in the bathroom very greasy and found a few hairs in the bathtub. Also, I noticed the duvet cover was two sheets rather than a sealed duvet cover; I am not sure if this is customary at the Hilton.. I would not stay at this location again due to the reasons mentioned above, not to mention it was approaching $600 for 2 nights..