Hotéis em Donelson, Nashville

Contras: Comforter was dirty with blood stains. Was changed immediately after informing the staff. Breakfast was horrible and coffee came from a machine not freshly brewed. Small bathrooms.

Contras: Bathroom TINY... also, while I could tell a renovation had been done, there were parts that had been missed that still looked like an old/grimy hotel. The light switches and outlets should all be changed out as they are dirty/grimy looking. There are places in the bathrooms that need painting - specifically where walls meet ceilings.

Contras: The carpet was kind of weird feeling and dewy. I also wish breakfast was an hour longer.

Contras: As we checked out, we gave a raving compliment on the hotel. To our surprize, the clerk would not even make eye contact, or say thank you; and she was not on the phone or computer. I felt bad, and wondered if we had done something to offend them. this is all I can think of... I was there with my 2 daughters and a friend; we were not loud or out of line. We were there through a tour co. for the CMA fest and didnt get our package delivered to the hotel right away? or maybe we needed to ask for it, and it was already there. so after a day out, I inquired about it 10 hrs later, (like 6pm) the young girl at the desk didn't know about the packages. She said she would find out right away and call me back asap if she found them. An hr later, no response, so I called the travel co., and that's when I found out the CMA pkg. had been dropped off at 10 am that day, but to be sure and call back if the tickets were not there for some reason. I went to the desk within a 1/2 hr. One young person was there sitting up on the desk. ( as kids will sit on counters) he did go to the back and came out with our package right away. all was well! I think sometimes it's the age of the workers, and not much experience with their jobs, so I did not think bad of the hotel at all! And it was my first time doing all this, so I was not experienced. all in all, we truly loved our stay there at the Hampton, it was a cut above, and want to go back.

Contras: We got a room for only several hours because our plane was coming in at 4:00 a.m. and we couldn't get into our next hotel until 3:00 p.m. We were put on the first floor and could hear conversations at the front desk as well as all the guests coming in and out of the hotel and up and down the hallway. We have stayed at Hampton's before and have always been pleased but since we got no sleep, we would have been better off sleeping at the airport until our rental car agency was open. This would have also saved us a couple of hundred dollars.

Contras: Elevators are in dire need of maintenance , had a couple of scares , decided towards the end of my stay to take stairs even thought I was in the 7th floor

Contras: Showers Pillows Humidity in room No bathroom ventilation fan

Contras: Could not get WiFi in our room at all. Had to go to the hall and lobby. I asked first morning and it didn’t help. Breakfast yogurt and hard boiled eggs were only available our first day.

Contras: other than the floor protection being left in the elevator after the construction workers left (inital apperance was oh goodness the elevator linoleum is peeling up really bad) nothing really bad to say about the location

Contras: Quite a distance from downtown. average breakfast.

Contras: Coffee wasn’t strong enough

Contras: None

Contras: Our online checkin was fine. But we requested one bed on high floor. Placed in a room with double beds and 4th floor. There were no pictures on wall, dresser had 2 drawers that you could see in( open), no couch or chairs, no bedspread, mattress was lumpy and slanted downward toward headboard, and room was cold when we arrived. We asked about this, desk clerk said they were renovating. We were not aware of this and could not cancel reservation. We were ready to leave and lose our money. Will never stay here again or recommend this hotel.

Contras: Breakfast was mediocre Fitness center was really small

Contras: From day 1 I had to deal with noises from renovations going on right outside my door. This was slightly annoying but I could have looked past it were it not for the other issues that occurred the same weekend of my trip. The second day the water heaters all broke and I couldn't get hot water in my room until past noon. The third day the power went out for half of the morning. Overall a very frustrating stay.

Contras: a dirty wash cloth was hanging in the shower staff was notified upon check out.

Contras: The staff that was supposed to clean the room etc, did not do so 3X and once they started knocking on the door at 8:30 am to clean the room. They apparently don't understand that the hanging card on the door has 2 sides which tell them whether to clean the room or if the guest wants privacy. Desk staff said they did not clean rooms July 4 because staff "worked 1/2 day on the 4th."I tried calling the front desk on 3 different days. They never answered the phone.

Contras: We were woken up several times by extremely loud guests on a different floor. They were yelling and running down the halls at 3:30am. We called the front desk with no answer several times. Then at 6am the alarm went off without being set by one of us.

Contras: The two staff members who "greeted" me were ridiculous. It was a man and woman at the front who were eye rolling at guests, being short and sighing at requests. Coming from a hospitality background it blew my mind. However I believe I saw the manager the next morning in the breakfast area and he was very nice and attentive to his guests.

Contras: When requested to have two pair of slacks cleaned, the staff mentioned they were forced to offer cleaning by the Best Western hotel chain, but they had to add $50.00 to each item, due to incoinvienece. Why offer it in the first place.

Contras: Parking lot doesn't have space to park. Housekeeping did not clean our room. Replaced towels but did not make our room.

Contras: Paid for a king bed, received a double instead. Staff did not care, and was not helpful. Elevator was the slowest I've ever been on. Maintenance crew was working, loudly, very early in the morning. Very disrespectful. Will not stay there again.

Contras: Checkin person had repeated problems with creating room keys...took 10 minutes of fussing. Shower was ridiculous..shower head at a bad angle that couldn’t be changed and water pressure that would remove your scalp. Control handle on the shower placed so close to the shower door it was almost unusable. Room layout was so empty it reminded me of a “handicapped-accessible” room even tho it was not. Stupid half-closet and sink outside the bathroom...is this a Motel 6 or a Hyatt? Large sofa in this “suite” did nothing to make the room better. I’ve stayed in Comfort Inns that were much more comfortable and well-appointed.

Contras: There was NOTHING about this hotel that I disliked. Highest marks all the way around.