Hotéis em Donelson, Nashville

Prós: We loved the morning breakfast.. a full hot breakfast and 24 hr coffee. The hotel and rooms very very clean with excellent service. We complimented staff throughout our stay. The Hampton Inn at Opryland was better than a lot of resorts I have stayed at. The cleaning staff are very good!

Contras: As we checked out, we gave a raving compliment on the hotel. To our surprize, the clerk would not even make eye contact, or say thank you; and she was not on the phone or computer. I felt bad, and wondered if we had done something to offend them. this is all I can think of... I was there with my 2 daughters and a friend; we were not loud or out of line. We were there through a tour co. for the CMA fest and didnt get our package delivered to the hotel right away? or maybe we needed to ask for it, and it was already there. so after a day out, I inquired about it 10 hrs later, (like 6pm) the young girl at the desk didn't know about the packages. She said she would find out right away and call me back asap if she found them. An hr later, no response, so I called the travel co., and that's when I found out the CMA pkg. had been dropped off at 10 am that day, but to be sure and call back if the tickets were not there for some reason. I went to the desk within a 1/2 hr. One young person was there sitting up on the desk. ( as kids will sit on counters) he did go to the back and came out with our package right away. all was well! I think sometimes it's the age of the workers, and not much experience with their jobs, so I did not think bad of the hotel at all! And it was my first time doing all this, so I was not experienced. all in all, we truly loved our stay there at the Hampton, it was a cut above, and want to go back.

Prós: Clean, friendly, great Hot Breakfast

Contras: In-door Pool too cold to swim...

Prós: The room was very clean & the beds were very comfortable. The staff were very friendly & helpful.

Contras: The continental breakfast was ok & it was easier and quicker to use Uber than the shuttle that went downtown.

Prós: Location

Contras: Our online checkin was fine. But we requested one bed on high floor. Placed in a room with double beds and 4th floor. There were no pictures on wall, dresser had 2 drawers that you could see in( open), no couch or chairs, no bedspread, mattress was lumpy and slanted downward toward headboard, and room was cold when we arrived. We asked about this, desk clerk said they were renovating. We were not aware of this and could not cancel reservation. We were ready to leave and lose our money. Will never stay here again or recommend this hotel.

Prós: Very convenient, nice breakfast, room in good condition.

Prós: This was close to most features.

Contras: Quite a distance from downtown. average breakfast.

Prós: Generally, it was comfortable, convenient and moderately priced. Breakfast was OK.

Contras: The staff that was supposed to clean the room etc, did not do so 3X and once they started knocking on the door at 8:30 am to clean the room. They apparently don't understand that the hanging card on the door has 2 sides which tell them whether to clean the room or if the guest wants privacy. Desk staff said they did not clean rooms July 4 because staff "worked 1/2 day on the 4th."I tried calling the front desk on 3 different days. They never answered the phone.

Prós: Close to Opry mill mall, grand ole Opry and all Nashville attractions

Prós: The staff was wonderful. Rooms big and comfortable. I would stay there again.

Prós: The room was nice, it had plenty of power outlets, a nice TV, a safe for your valuables, good water pressure, and the room was very clean.

Contras: From day 1 I had to deal with noises from renovations going on right outside my door. This was slightly annoying but I could have looked past it were it not for the other issues that occurred the same weekend of my trip. The second day the water heaters all broke and I couldn't get hot water in my room until past noon. The third day the power went out for half of the morning. Overall a very frustrating stay.

Contras: When requested to have two pair of slacks cleaned, the staff mentioned they were forced to offer cleaning by the Best Western hotel chain, but they had to add $50.00 to each item, due to incoinvienece. Why offer it in the first place.

Prós: Everything was close by, and the staff was very accommodating. Beds were comfortable, all over a great place to stay.

Contras: Coffee wasn’t strong enough

Prós: The room was great and beautiful. Old location to the Nashville night life

Contras: The two staff members who "greeted" me were ridiculous. It was a man and woman at the front who were eye rolling at guests, being short and sighing at requests. Coming from a hospitality background it blew my mind. However I believe I saw the manager the next morning in the breakfast area and he was very nice and attentive to his guests.

Prós: The water pressure in the shower was great

Contras: We were woken up several times by extremely loud guests on a different floor. They were yelling and running down the halls at 3:30am. We called the front desk with no answer several times. Then at 6am the alarm went off without being set by one of us.

Prós: Hotel was clean, fresh, with good space in the suites. Breakfast was okay, not excellent. Wi-fi was a little slower than I expected. But overall we were pleased with the stay

Prós: Bed was comfortable

Contras: Paid for a king bed, received a double instead. Staff did not care, and was not helpful. Elevator was the slowest I've ever been on. Maintenance crew was working, loudly, very early in the morning. Very disrespectful. Will not stay there again.

Prós: A nice clean hotel with quick to the point service. Very comfortable with a convenient location.

Prós: For my short stay it was really comfortable and I would definitely recommend it to someone else.

Prós: I loved the amenities and the free wifi and breakfast was great. Every staff member was so courteous and said good morning and hello to me. Even the contractors that were there doing additions (that day) said hello and greeted me. I was really surpised about that and so refreshing to see.

Contras: There was NOTHING about this hotel that I disliked. Highest marks all the way around.

Prós: Size of room

Contras: Parking lot doesn't have space to park. Housekeeping did not clean our room. Replaced towels but did not make our room.

Prós: The breakfast was very good, lots of choices, but not open long enough, especially on the weekend. The hotel was comfortable. One staff member did not have any change at the front desk so went to his car to get his own quarters to break dollar bills for me. That was nice of him. The rooms were spacious, well organized, and laid out well.

Contras: The housekeeping staff was not good. One day they never showed up even though I asked them to clean the room and let them know when I left so they could get into the room. Once I returned, no one was on staff to clean the room. The other days the staff just did not clean well. Left trash on the floor, did not take dirty linens. Never refilled my empty tissues or toilet paper until I asked for replacements. Also, one day there was an employee parked in a handicapped parking place all day with no signs of being handicapped nor did he have handicapped plates or placard. On the next day the hotel van was parked in a handicapped space all morning. There is only 4 handicapped spaces at this hotel. This should never happen. Not good water pressure in the shower. Sliding doors in bathroom were difficult to use.

Prós: Home2 was a great hotel super close to airport but couldn't hear planes. Staff was super friendly and nice , rooms were very clean and we'll stocked ,I got a suite and it was a lot bigger than I expected, overall a great stay

Contras: Only issue I had was there must have been a junior hockey tournament the weekend I stayed ,kids were everywhere and extremely loud and running up and down the hallways,but that's not the hotels fault it's the parents.

Prós: Hotel was very modern and clean.

Contras: Breakfast hours were very short (6-9) and choices were limited. One of the cabinets was broken in the room. No maid service on the weekend without special request. Shower water pressure was almost non-existent. Overall, I was just not that impressed. I understand the hotel was green but it only seemed to be green as a mechanism for cost savings.

Prós: The hotel was newer with all the standard features.

Contras: Pocket doors in the bathroom are a bad idea. Pool is much colder than expected for a heated pool. They also over sold our suite we purchased, no compensation for the mistake.

Prós: It was a new facility so everything was shiny and new. The lobby/lounge area was very open, airy and inviting. This is a great place for families with a great pool, walking trails,outdoor grills and picnic area. It was nice but not impressive for the money.

Contras: The bed and sofa both were very uncomfortable. It was supposed to be a suite but it was the size of a regular room and they had some sort of curtain that was supposed to divide the sleeping area from the rest of the room.