Hyatt Place Nashville Airport

Room and facilities were clean and everything worked. Checkin person was friendly. Location was good.

Checkin person had repeated problems with creating room keys...took 10 minutes of fussing. Shower was ridiculous..shower head at a bad angle that couldn’t be changed and water pressure that would remove your scalp. Control handle on the shower placed so close to the shower door it was almost unusable. Room layout was so empty it reminded me of a “handicapped-accessible” room even tho it was not. Stupid half-closet and sink outside the bathroom...is this a Motel 6 or a Hyatt? Large sofa in this “suite” did nothing to make the room better. I’ve stayed in Comfort Inns that were much more comfortable and well-appointed.

Poor accommodation

Size of room

Parking lot doesn't have space to park. Housekeeping did not clean our room. Replaced towels but did not make our room.

Not what I asked for

Bed was comfortable

Paid for a king bed, received a double instead. Staff did not care, and was not helpful. Elevator was the slowest I've ever been on. Maintenance crew was working, loudly, very early in the morning. Very disrespectful. Will not stay there again.