Freindly staff, and a nice spa. The LAN internet connection is very bad, and it`s not worth paying for.
This is a five star location with two star rooms. Go out the front door and walk to all the good sites. The rooms were very disappointing. Old, needs updating. Very overpriced for the room
Very gool luxury hotel, with heritage, traditions and royal atmosphere. Excellent food arrangements, bars and restaurants. Comfortable rooms. Friendly service. We arrived to the hotel at 18.00, and it found out thet our room was not yet ready. No wireless internet in rooms was available.
The hotel staff was very accommodating and helpful - pleasant attitudes . The first room they showed us was unkempt looking (rumpled bed) - it also had a damp odor, The hotel lobby is lovely - however, the hallway rugs are faded and sometimes stained. The rooms are small and need updating (desparately!!!)
The staff really made you feel like a VIP guest, and were friendly and efficient.
The location of the hotel was excellent. The room was incredibly small for the cost/five star rating
The room facilities The lobby is very loud you can't hear anything , and the rooms hallway is very old
Location is perfect but no value for money Location is perfect but no value for money
The location is exellent, THE BEST in Munich. Too much people from the Middle East 90%
the staff were very helpful, location great room is quite small and bland!
Excellent hotel, with perfect location. Extremely helpfull and friendly staff, gourmet food, comfortable rooms. None
Hotel is beautiful, upscale, modern and comfortable. Location is top rate, directly across from the virtualize markt. The staff was very friendly - though they seemed to have some issues which I suspect are from the hotel being rather new. Staff needs to be better trained in restarting the room with amenities. Coffee, sugar, other items were often not re-supplied. Room heating system failed while we were there; howevet, hey did supply us with a portable heater that worked well,
Balcony, accommodating staff. When I had asked if I could check in 2 hours early, they said yes. When I arrived it turned out this was not possible. Which would have been fine if I wasn't am traveling for 10 hours and if everything in Munich wasn't closed on Sunday's.
Great location. Great staff. Awesome fitness center.
excellent concierge service. Reception did utmost to give us a room we were happy with. Excellent breakfast staff. Very poor views (look out onto a multi storey car park) from back of hotel and I had requested a room with view on booking form. Very disappointing to get allocated very small room with car park building darkening the room even more. The gym is too small!!
Excellent front desk staff, concierge services, drinks and atmosphere in the bar, rooms design, prime location No
everything top class: location, service, restaurants, roof bar.. Internet access is not included in the roomrate, unusual for a hotel of this class. No WIFI, only wired access available
good and friendly service, central location a big plus
The location was superb, the room very quiet
Unbelievable experience, it was the first time that I've seen in a hotel the following, all the staff knew the guest name, a prayer carpet and a compass was prepared in the room(respect to the Muslim guest needs), complements fruit and minibar without alcoholic drinks refilled on a daily basis. The room services food is the best in quality. And laundry service fulfills the guest needs. Never the less the location of the hotel is the best, and it worth every cent. Finally one of the main reasons that will make me to come back to Munich is this hotel.
I would like to thank all the staff for the excellent services they have provided to us during our recent stay for the christmas holidays. We were very happy to be there. Rooms were very clean and spacious with excellent decoration. Ideal location in the centre of the old town. We strong recommend this hotel .
Luxury room and good services
Great location - staff very helpful and curteous.
The quiet rooms,central location, and excellent breakfast. Reception was very helpful. Highly recommended.
The location was perfect, the breakfast was enough full and staff was very welcome and helpful. We enjoyed our staying there.
The location, staff and cleanliness were fantastic. The rooms were actually larger than I expected. Beds were too hard.....but it seems most Euro branded hotels are thus way.
Everything was perfect ... literally . every staff member seemed to know my name . The room was outstanding. Big , clean and just the right temperature . No in house movies . Everything else was fantastic
The staff, breakfast & location
The location of the hotel and the competent and helpful staff in reception and lobby.
location Suggest to travelers that they do not drive in Munich. We received excellent directions from the hotel and doorman made parking very easy, but Munich is not a city to drive in, even if it is only coming and going. Take public transport.
Location was very convenient to Marien Platz, Hoffbrau Haus and city market. Staff was very courteous and helpful. The only complaint we had was not being able to lower the thermostat setting in our room.
Very comfortable and helpful, friendly staff. Room was very nice and reasonable size. Location is perfect for central Munich. paying for wifi. 8 euro per hour with T-moblie
Buffet breakfast was above average. Only the lack of Air Condictioning. But I suppose temperatures in the 80's F are not common in Munich-?
Small rooms, with budget furniture. Seems more like a 3 star hotel. Internet available for a fee - this is 21st century, internet should be free! More, it was not working! :-(. Overall, the value doesn't justify the money. 145 Euros per night is too much! You may want to try a 5 star at this price.
Good location. Center of MUnich. Internet is not free of charge
Location only Internet connection problems, towels looking very old, expensive for what it offers
location and good breakfast no aircondition,
Excellent location what ever do you do - go out in the city, go to the restaurants or shopping. Easy accessable public transport (Tram and S-bahn). Noisless environment. Frendly staff. Comfortable bed. Quite small room. Old and small (14") TV set. Embarrassing remote control (only 6 buttons). It is time to change ordinarie room locks to more modern card locks.
The location was excellent,The staff was very helpful,the breakfast was terrific,and the room was nice.
Excellent location, helpful staff, clean rooms.
Location. Acceptable breakfast. Good service. No air conditioning. No elevator. No included wi-fi. Far from a 4 star hotel.
breakfast, room cleanliness, location price may be a bit high
Great location, walking distance to most historical areas and great restaurants, very easy & reasonable parking, excellent breakfast. Quiet, clean rooms. Very updated and clean
Convenience: best location, having an in-house cafe for breakfast, lunch, and afternoon coffee (with delicious pastries!) Style: rooms, common areas thoughtfully and attractively designed Staff: first rate, attentive and accommodating
Location, cosiness rooms too small
The location of the hotel, the presonnell as well as the La Famiglia restaurant was ok. The singleroom was very small and we had to change it to a doubleroom for single use. No information in english in the rooms. Very small TV in the rooms, could hardly watch it from your bed. I got a feeling this hotel was meant for elderly persons without children. The breakfast was quite ok but could have included scrumbled eggs, sausages, bacon etc.
Breakfast View, street noise, some staff unfriendly and unaccommodating, no minibar (refrigerator). Very expensive.
The location is very central, short walking distance to shopping areas, etc. The surrounding area offers quite a few good restaurants. Good breakfast. We could literally hear people in the next room talking. You need to climb some steps to reach the elevator, and there were some additional steps just before reaching our room. Therefore, it caused some inconvenience when we needed to take the kinderwagen to the room. however, the hotel helps you with storing it at the entrance. However, overall I will rate this hotel as very good.
Location is fantastic; right in the center of everything. The hotel is lovely and romantic. The service and breakfast are top notch, and everything was kept very clean. Given these, I would say the overall value is very good. My room was rather small. It was fine for an overnight business trip and I generally don't need much space. But if you prefer a larger room, this may not be the best fit. I would gladly give up space for the other amenities and price, however.
very good location, nice quite big room, srawberries and sparkling wine for breakfast no mini-bar at the room, no warm breakfast
Excellent location and services. Very polite and helpful staff.
Rooms are big and breakfast is very good. Location is also a plus. No Air Conditioner and not very well ventilated. Hotel staff kind but not trained.
The gentle hotel staff, the fantastic breakfast, the good taste (decoration, room furniture etc), the good location (centre), the cleanliness and the welcoming feeling in general.
Everything! The staff was great, breakfast was a good variety, and the room was huge! Smoking indoors, but hey, that's Germany
Small family run hotel. Nice breakfast. Room quite big and nice. Very friendly and helpful staff. Good location - very closed to S-Bahn and old town. Free internet and mini-bar items for 2 eur. Bathroom quite small. No kettle in room.
Friendly, delicious breakfast, free wi-fi, good location
Breakfast was outstanding, staff was polite and knowledgeable about the local area. Very clean and neat, eclectic decor The beds were quite uncomfortable and synthetic bed covering were quite hot, making for a poor night's sleep.
Could not believe how nice of a place for the money. Beautiful garden view, room small but perfect (only a single), great location, excellent breakfast, fruit plate on arrival, etc. Would definitely stay again. Staff were very friendly but not especially helpful when asking about local attractions / local area.
Amazingly efficient and friendly staff. The hotel decor is a bit dated but they obviously try to make up for this through fantastic service e.g. we received a complimentary fruit basket in our room. Fantastic breakfast. There was no air conditioning in our room which could be problematic in summer - however they did provide a fan for our use.
The location was excellent, the staff friendly and the breakfast was great. The room was large and comfortable. Overall it was great but we found the pillows very uncomfortable.
Great breakfast buffet and inexpensive parking. Beautiful courtyard that would be great for breakfast in the summer. 10 minute walk to marienplatz. Wifi access was difficult to use with an iPhone due to the frequent need for re-login using a complicated key
The staff was wonderful: helpful, cheery and always courteous. The breakfast was exceptional with exotic fresh fruits daily. We had a lower level room and traffic noise was a problem.
The rooms were very clean and comfortable. The hotel is on a small side street within a short walk to the Marienplatz and Munich's famous Glockenspiel. We stayed one Saturday night in November, and while the hotel is located on a small, quiet side street, it shares that street with a bar. Now that the laws in Germany have changed and smoking is no longer allowed in bars and restaurants, people must go out onto the street to smoke. So the quiet street transforms into a loud, crowded extension of the bar from about 11:00 in the evening until 5:00 am the next morning.
staff very cold towards guests, staff loudly fighting and arguing in front of guests, poor breakfast buffet offer, very high price for the service rendered
The location was excellent. The room was very noisy, no tea/coffee facilities, no aircon, very very poor value for money - it was twice the price of the 2 other hotels that were four star that I stayed in, and half as nice!! Not a 4 star hotel if I compare it to others.
Central location, excellent breakfast selection, reliable service, old world charm. The front desk staff is distant rather than friendly, but they are efficient and get the job done, which is enough for me.
The location of the hotel was excellent. We were initally booked in for 2 nights and decided to stay another night. Once we parked our car we did not need it again until we checked out as we were able to walk everywhere. The staff were friendly and our room was clean and comfortable.
Very nice hotel. Absence of the air conditioning made my stay not so comfortable, it was too hot in the room, what is not acceptable for such expensive hotel.
The location was excellent! The noice was coming from outside surprisingly clearly.
Very responsive. Not a thing.
It was a clean room, and the staff was very nice.
Location in munich, comfortable room,adequate dinning room, good service, friendly staff, reception good, doorway assistance good. People were both friendly and helpfull. Rooms were not heated to usa standards but qit all right vs other hotels of same class in germany.
Great location, good size room and bathroom. Decent breakfast.
Good hotel, good breakfast
My self-catering suite was huge, spotless and wonderfully presented with great furnishings. The little kitchen was very handy and the balcony over the courtyard charming. The hotel's location was fantastic - a short stroll to Marienplatz and the centre of things. Staff at reception were very helpful. It was relatively expensive at €195 a night and breakfast wasn't included in the price of the room.
The apartment had everything a couple would need in a great location in the old part of town near the Hofbrahaus. We found the staff to be excellent, very friendly and more than willing to help in all cases. We madea mistake with our reservation and thought we were checking out a day later. We arrived back from an excursion in the afternoon of our actual departure and realised we needed to get to Frankfurt airport with 4 hours! Unfortunately we weren't able to make it however all 3 staff tried as best as they could to arrange many details. Thankyou The air-conditioning was lousy and the pillows were large yet soft, otherwise quite fine
Food,quiet,central location,helpful staff Room heating on ground floor was barely adequate
Excellent room, v quiet but with all mod cons and in the centre of town.
nice bar, lovely clean room restaurant was small and we could not get a reservation
location and hotel staff
Location, nice rooms, nice staff no
Very clean and very quiet, excellent shower. Very expensive
Closer to the Marienplatz and ability to cook light meals The celings were too low; I bumped my head a couple of times while getting up from the bed or the sitting area. The hotel did not provide detalied direction on how to go there from ythe metro station; very difficult to find the hotel.
Everything, beautiful, clean hotel. Great location In room refreshemnts were way overpriced
Staff were very helpful, and friendly. Hotel in a wonderful location for the old part of Munich. Not really a 4* Hotel, room standard a good 3*, breakfast buffet average and overpriced at 37 euros for two.
Liked the way the bathroom could be visually integrated into the sleeping area (glass wall) by opening the sliding door. Trendy cocktail bar. Super location close to Marienplatz and Viktualienmarkt. Could have done without the strip joint opposite, which leads to late night traffic
Staff were very helpful and efficient. Decor and ambience excellent. Comfortable lobby and pleasant outdoor area. Needed more wardrobe and cupboard space for clothes and toiletries. Pillows very hard and uncomfortable.
The location was excellent. The rooms were very nice and clean. Breakfast was not included in the rate as with other hotels we stayed at.
Decor was elegant and unusual e.g. recessed closet space. Room (courtyard-facing) was very quiet despite very central city location. Maybe it's louder in summer? There was a restaurant on the terrace directly below. Breakfast tasted absolutely terrific - ingredients all bought fresh at amazing farmer's market across the street. Staff at desk, in restaurant were friendly, cheerful and eager to help. Upon my request, they instantly replaced the "desk stool" with a chair with a back. Stylish and pleasant lobby encouraged a convivial atmosphere. Daily shoe polish service, daily newspaper were nice amenities. Wireless (included in rate) worked flawlessly. Excellent shower an Platform bed was a little bit uncomfortable.
They recognised me from previous visit and upgraded me. Gorgeous design of room and facilities. Great location.
The hotel is beautiful. lovely attention to detail. spacious, clean design, playful and elegant. Emiko restaurant tastes were delicious. The hotel is in an excellent spot to have a romantic walk through Munich center in the evening, or enjoying the sights and sounds of the Viktualienmarkt in the morning. The room was a bit chilly.
Location, the room and staff
What we liked best about the Louis was our room, which was a very affordable room, and was still spacious and comfortable and stylish and it felt like we were staying in a really cozy, upscale bedroom - it did not feel like a hotel room. Oh and the hotel smells amazingly good. The only thing I would change about the room is, we would have appreciated a tea/coffee bar to prepare our own hot drinks; this is a feature we use all the time in hotels, when available. That is the only thing I consider lacking in the room.
Very good breakfast, fast free internet access, clean rooms, silence :-)
Very clean rooms, excellent gourmet breakfast my room had no airconditioning, so the windows have to be kept open on hot nights, can be a problem if facing the street, which is noisy with traffic and people at night.
the staffs are very helpful, And left my luggage for a few days while away from Munich, and it's free of charges. Location is excellent!!!
The breakfast buffet was very good and the location is one of the best in Munich if you want to stay near the Marienplatz As other have mentioned in their reviews the standard single room is extremely small, but taking into consideration the great location and the breakfast, it is still a very good deal. I was in Munich to see the city not my hotel room.
I stayed in this hotel already three times and I am not going to change it. Staff is very helpful and friendly,especially Herr Markakis at the reception. Good value for money, excellent location, quite good breakfast with (!) fresh pressed orange juice. It possible to have a water boiler in the room if you like to drink tea in the room. Atmosphere in this hotel is very friendly, I never feel that I am just in the hotel. Your impression may depend on the room you have. Rooms facing the street are not so quiet, but have airconditions. Rooms facing inner yard are quiet, but without airconditions (you can open a window, it's very quiet). All in all, very nice and friendly place for this money.
Location was amazing... The breakfast wasn't good.
A nice variety of breakfast items served in a beautiful breakfast room. The location could not have been better. Only one block from the Hofbrauhaus and other beer halls and restaurants. The bed was very comfortable and the heating was good. The room was very small. The shower was small. There is late night street noise at the front of the hotel.
Nice hotel and good location.
Excellent location and the breakfast was the best I had during my trip to Germany. The room was really small. One side of the king-sized bed was up against the wall, so the person sleeping on that side could not get out easily. I would not stay at this hotel for more than an overnight because there is just not that much room for your bags and we felt very cramped.
Breakfast was very good, great selection. Staff were very friendly and helpful. Great location - central yet quiet at the same time. Bathrooms were too small, elbows kept bumping into walls.
staff were friendly & helpful; room was large, clean & comfortable big jump in price for staying on a weekday
It is nearby the city center No airco, at 7 in the morning WOII started (working on the road)
Not very ritzy, but good price for the area, close to the city center. Breakfast area was comfortable.
Very accomodating hotel. We arrived very early on flight from USA and our room was ready as requested. Room was comfortable and clean. Exclent location. Breakfast was good in pleasant room. Got our trip off to good start
Especially when you have stayed at The Hotel Isartor. What a great and friendly staff that not only helps you whenever you need it, but helps you to digest the cultural differences and explain the lifestyle to you. Air conditioning and or a fan was needed.
Location is good for city walking and German museum. Public parking facility is just next of this hotel. so it is very convenient for tour with car.
Excellent location,pleasent room and very clean.Satisfying breakfast.
The staff were all helpful, especially Sebastian, and made you feel welcome. They were able to accommodate an early arrival and gave us our room before the official check in time. They also arranaged a simple packed lunch on one day when we had to leave before we could have breakfast as we were going on a day's excursion The prices were a bit on the high side and the breakfast was the same every morning (no variety)
Hotel staff very friendly and the breakfast was good. The room was simple and plain but very clean.
I liked the location of the hotel and the staff were friendly and helpfull. I only asked for one thing during my stay and that was an extra pillow because the one provided was very thin. I never received an extra pillow so i didnt sleep very well.
no coffee in the room
The location of the hotel to allactivities. The knoledge of taxi drivers as to the location of hotel.; Not negative to the hotel
Fantstic location Room very hot
Best location. A block away from the Hofbrau House and Marienplatz. Completely safe, even at night. Staff is friendly and there is a nice biergarten directly outside the hotel. It is a simple hotel room, but nice. I will stay here the next time I am in Munich for both the rate and location.
The location of this hotel was excellent - very close to all the major sights in Munich we wanted to see during our stay, so we were able to walk to everything.
very good location,near centre. there was no breakfast buffet,very poor breakfast.
location clean slow breakfast
Location cannot be better. Everything is right there. Took the S bahn S 8 from the airport.easy.about 12. € pp. About 38 minutes. Comes out right in marienplatz.just a short 5 min walk to hotel. All cobblestones....not easy on your luggage Wheels. Dozens of hreat restaurants just one minute from hotel. Loved J.W. in the ally.. Great food,nice helpful staff n english menus and fab strudel and really fun staff right across entrance to.hotel.hofbrahaus is just a block and a half.away and bei g in the victualienmarkt fab food stalls all.around the hotel. Pleasant helpful english speaki g staff....breakfast expensive 12.50€...skip it and go tomarket .
Very good location - just 2 minutes from Marienplatz. At the same time it's quiet. Good breakfast.
Location, clean, small. Room was not meeting my normal requirements, small and two separate beds.
being in the heart of Munich
The location is great -- very close to the pedestrian zone in Munich but away from the train station and the very center of action. This is a bbudget hotel with few frills, but it's ideal for those wanting to explore the city on a budget. This hotel was an excellent find. Unbelievable value for money.
very good breakfast! I could not access the internet via cell phone nor via computer.
Breakfast buffet, cleaniness of room and most of all the location the bed was not the most comfortable
Perfect location to explore the city. Very helpful staff at reception, helped us to call hotel in the other city to confirm booking. Its expensive for the size of room we got.
It feels like home, excellent location (very close to city centre, 50m from metro station)
It was a very nice hotel, with all the comforts. It was also very close to the subway and it provides a excellent breakfast. Very nice and polite staff. A little bit too expensive, but we've been there during oktoberfest and so I think it's normal. N/A
The central location. Thought Room 32 on the 3rd floor was a bit small for the price we paid.
Close to city center as hotel is one stop with Uban or a10 min walk
room (on the back yard) very calm, good breakfast, very close Marienplatz, Deutch Museum and metro station Isator WC in the bathroom
breakfast! no coffeemaker in room
Friendly staff and a good breakfast, close to city center. The room was way too small.