The rooms were incredibly spacious and the service was excellent. The beds were a bit firm, and they were the weird Euro style -- two twin beds made a king. Other than that, it was wonderful!
They gave us probably the oldest room in the house. I stayed there 2 months ago and had a totally different room... Was because of booking via booking.com or because booking late? Who knows...
The room facilities The lobby is very loud you can't hear anything , and the rooms hallway is very old
the staff were very helpful, location great room is quite small and bland!
Nespesso machine in room, good service, comfortable room. Excellent restaurant in hotel. Excellent quality for the price compared with other top hotels in the area (this was my third trip to Munich so I have a good basis for comparing.) Wifi (on 5th floor) was only ok. A little old-fashioned. I was traveling alone and only needed one plug, but it would have been annoying for a couple with multiple devices to charge.
The decoration of the room and the free wi-fi. The exterior of the building
Excellent front desk staff, concierge services, drinks and atmosphere in the bar, rooms design, prime location No
excellent concierge service. Reception did utmost to give us a room we were happy with. Excellent breakfast staff. Very poor views (look out onto a multi storey car park) from back of hotel and I had requested a room with view on booking form. Very disappointing to get allocated very small room with car park building darkening the room even more. The gym is too small!!
Location was very convenient to Marien Platz, Hoffbrau Haus and city market. Staff was very courteous and helpful. The only complaint we had was not being able to lower the thermostat setting in our room.
Location was excellent. Close to all the shops and other restaurants. Check in was smooth. The service was pleasant and helpful. The room was clean, bathroom was nice (spacious, modern), and the view was as expected being between two streets. Bed was few comfy. Their price for breakfast was very expensive compared to any other place I went. I didn't purchase the included breakfast as I thought trying out a few places would be fun. I never once ate there after I saw how the price was double what I paid for a full breakfast at other facilities.
the location is great.. the reception 50/50 i mean some of them werent friendly at all
Location is fantastic; right in the center of everything. The hotel is lovely and romantic. The service and breakfast are top notch, and everything was kept very clean. Given these, I would say the overall value is very good. My room was rather small. It was fine for an overnight business trip and I generally don't need much space. But if you prefer a larger room, this may not be the best fit. I would gladly give up space for the other amenities and price, however.
Breakfast View, street noise, some staff unfriendly and unaccommodating, no minibar (refrigerator). Very expensive.
Unbelievable location! Close to everything. Walk thru passageway to hofbrau house and other restaurants.
The rooms were very clean and comfortable. The hotel is on a small side street within a short walk to the Marienplatz and Munich's famous Glockenspiel. We stayed one Saturday night in November, and while the hotel is located on a small, quiet side street, it shares that street with a bar. Now that the laws in Germany have changed and smoking is no longer allowed in bars and restaurants, people must go out onto the street to smoke. So the quiet street transforms into a loud, crowded extension of the bar from about 11:00 in the evening until 5:00 am the next morning.
Excellent room, v quiet but with all mod cons and in the centre of town.
My self-catering suite was huge, spotless and wonderfully presented with great furnishings. The little kitchen was very handy and the balcony over the courtyard charming. The hotel's location was fantastic - a short stroll to Marienplatz and the centre of things. Staff at reception were very helpful. It was relatively expensive at €195 a night and breakfast wasn't included in the price of the room.
Excellent location, helpful staff, clean rooms.
Location. Acceptable breakfast. Good service. No air conditioning. No elevator. No included wi-fi. Far from a 4 star hotel.