Hotéis em Edmonton

Prós: I liked that they upgraded me to a suite. The staff was pleasant.

Contras: I don't feel like I got good value for money, in particular, because booking.com ended up costing me more than I would have paid otherwise. I paid $25 for parking, and breakfast was so expensive I ended up going out. I asked for something from housekeeping and had to call to remind them, which isn't ideal.

Prós: Great dining room and location.

Contras: The rooms are getting shabby and in need of a renovation. The parkade is dark, dingy and way over priced.

Prós: The location was excellent

Prós: Junior Suite roomy and well appointed. Room service and food exceeded expectations and was high quality.

Contras: Nothing noted.

Prós: I liked the location

Contras: Curtains were tattered and bath tub looked old and beat

Prós: a more western food on the conceiarge floor would be better maybe hot appys or breakfast

Contras: all was good

Prós: The location was great. Close to restaurants and the Rogers centre. The view from the room is nice.

Contras: I found hair (multiple)in my already made bed. The room was outdated, and the hotel needed bettered accommodation than 20 dollar parking fees.

Prós: Went to Tim Hortons for breakfast

Contras: Double beds were too small wished we had a king size bed instead. Didn't sleep must of night.

Prós: The staff were very nice, the food was great . The Hotel is showing signs of it age but still very good. They are renovating the outside and seems like some areas inside. But don’t let this stop you it’s a good hotel with decent pricing

Contras: I have a 3/4 Ton truck and had to park across the road outside so that was inconvenient. Other hotels I’ve stayed at I never had any issues with parking my truck in the underground parkade.

Prós: Location was ideal. Staff were very helpful.

Contras: The rooms are old and need a Reno for the prices they are charging. There are nicer rooms in downtown Edmonton for similar prices.

Prós: Easy access to downtown to do business.

Prós: Amazing view. Awesome Location. Very Nice Room.

Contras: I had to plug the fridge in. Someone trying to save money but I had a warm fridge. I hate continental breakfast, have full breakfast.

Prós: Liked having wine glasses in our room The room was comfortable. The shower was good

Contras: Was advertised that there are pay movies at this hotel but that is false

Prós: See Cons, as there was more than there was Pros. However, I should give my compliments to the reception and housekeeping staff, who were friendly and accommodating. I left my watch in the first room we were given (immediately switched), and housekeeping did report this, and it was quickly returned to me at reception when I noticed.

Contras: I chose the Sutton Place in Edmonton based on a good experience at their location in Vancouver, which is a nice hotel. The Edmonton property is just not of the same caliber by a mile. The problems started on arrival: parking is not obvious, and no valet was present for directions (it was admittedly Sunday night). The parkade elevator was broken, and stairwell lock, so we ended up exiting through the back into a garbage filled alley. The first room we got had a very loud/on-the-verge of breaking heating fan, so I immediately requested a change of room (which was granted). The amenities are less than Sutton in Vancouver - the mini bar was empty (not stocked - I had been hoping to get some $10 chocolate on the company's dime), the wallpaper in the bathroom old and dirty (fan didn't work). The Television did not carry Sportsnet West, which forced us to go down to the lobby late at night to watch the Flames (lose unfortunately) in the playoffs. The elevators are old, the buttons don't work properly and when you arrive on the ground floor the movement of the lift is gut-wrenching. The hotel restaurant - Chop - is nicely appointed however has a relatively limited menu which we struggled with, as it was dominated by steak. Although admittedly a steakhouse, a hotel restaurant needs more options.

Prós: Clean, comfortable bed Nice toiletries

Contras: Downtown was frustrating as many road closures. Not the hotels fault

Prós: When I was checking in it was midnight. There was a young woman beside me who was 1/2 dressed and obviously very intoxicated. She had lost her phone... was a mess. She was insisting her boyfriend was in the hotel and she needed a key. The staff couldn't find his name on their register (very likely she was at the wrong hotel!!) but they gave her an old shift from lost and found and were unfailingly polite and kind even though she was rude and crying and screaming. And apologized like crazy to me when they sent her on her way... but not their fault at all! Great when staff are nice to me when I am polite - amazing to watch them be patient and sweet to someone who was awful!!

Contras: Front desk told me not to pay for parking then I got a 89$ parking ticket was a good time.

Contras: The local crown out front that pick pocketed me my last stay. You need security out front.

Prós: Bed

Contras: Food

Prós: Staff are lovely and friendly. Especially the breakfast guy!

Contras: Looks like the property has had a surface-level update. My bathroom was clean and shiny but the faucet was loose in the way. When I unplugged my phone from under the TV the whole plate came off.

Prós: The bed was very very comfortable!

Contras: They tried to come in twice the morning of our check out day to clean the room. We were sleeping both times.

Prós: Staff was friendly and helpful with ideas for places to visit and places to eat.

Contras: Area was a bit dodgy, but we were downtown so...

Prós: soo clean

Prós: The swimming pool was great for my son. Rooms were clean and updated.

Prós: Very comfortable, clean and Nash at front desk was very helpful and friendly

Contras: The elevator was broken

Prós: Extremely pleasant and friendly staff in the breakfast area of hotel, who greeted us with a “Happy Friday”, and “Happy Monday”. Lovely front desk lady who graciously declined to charge us hotels parking fee. Thank you so very much, as we were paying that price in and out of our cheer competition, daily.

Contras: Departure day with only one elevator in operation. I’m sure it will be fixed, soon enough.

Prós: Clean room, friendly front desk staff.

Contras: Breakfast started too late for me. No hot water for tea.

Prós: Super comfortable beds.

Contras: I wish parking was free.

Prós: When we arrived the lady at the desk was very nice.

Contras: Fire place didnt work properly. The bed wasn’t made properly when we arrived. The lady who did our checkout was rude and didnt seem to want to be there. It is 25$ to rent a movie so bring your own.

Prós: The friendliness of the staff and the location will keep me coming back to see family in Edmonton.Excellent service.

Prós: Staff was very pleasant and helpful.

Contras: No water to make coffee/tea in the room.

Prós: nothing

Contras: hate everything about this hotel

Prós: Enjoy the complimentary breakfast

Contras: Very thin walls. Could hear everyone.

Prós: The bathroom with the jacuzzi was awesome. It was huge. The bed was very comfy

Contras: There was no a/c in the room. No way to move the air in the room The jacuzzi had some orangy hard stuff in it. There was no lights in the hallway, just a be lamp that was plugged in from my room and ran out into the hall.

Prós: Good location

Contras: Old and outdated

Prós: Fantastic Breakfast and great value for the money!

Contras: Rooms are slightly dated, and a few (the ones we stayed in) do need some repairs and cosmetic upgrades.

Prós: The right location and the right price.

Contras: The fan in the bathroom was the noisiest I have ever heard.

Prós: This jacuzzi room was amazing. Clean, comfortable. Lots of light.

Contras: Nothing..... It was a great room

Prós: Good breakfast

Contras: Everything was good

Prós: Location, breakfast included. Overall cost was very reasonable compared to other hotels in that location.

Contras: The hot tub was out of order and the room was very warm (temperature could not be controlled); however the staff was very apoletegic and was quick to offer a discount on the parking and a free upgrade for the next stay.

Contras: Room was not made up on 2nd morning

Prós: The management was very nice.

Contras: The free breakfast was quite bad and made me sick for 3 days.