This location was fine for a quick overnight stay between flights. The location and the hotel were quite adequate and the bed was comfortable. Pizza ads were under our door upon our arrival. After a long day traveling, we ordered in, but they didn't show for over an hour and a half with a simple order, after we walked to IHOP for food. We'd suggest this hotel stop this establishment from leaving these ads. Multiple reviews online we later found showed this was a continued issue with lackluster food.
Close to airport. Shuttle service very good Sub par rooms. Unfriendly staff
I only stayed for a night during a layover and everything was pretty good. I liked that there was a shuttle, so it made it easier for me to get to and from the hotel in a less than 10 minute drive. The front desk people were all very nice and helpful. It would be helpful if somewhere on the confirmation email it emphasized that the shuttle had to say HOLIDAY INN and SLEEP INN in order to get in. Another lady and I were upset as we had to keep asking different shuttles which one would take us to our destination. It was a late night when the shuttle driver picked me up so I understand he was probably tired, but he did not have to be so rude. Instead of getting out of the car or rolling down his window to talk to me, he used confusing body language that I did not understand so that seemed to upset him. He did not greet me or say anything when I was in the car. I put my bags away and took them out of the car without his help. Besides that little incidence, my stay was great. I would definitely return again during a layover.
Shuttle Driver from the airport was extremely nice, told me places to go and visit. Very professional. Breakfast in the morning also a nice point. Nothing...
Clean and nicely designed General Manager was a bit snippy
The confort n price
Comfortable No shops nearby
Breakfast The airconditioner don't stay on and takes too long too turn on soo cann't sleep good
Everything. From the time we checked in to the time we checked out . and the breakfast was served and replace quickly. That there were not ice machines on each floor.
I like that the shuttle van picked us up from the airport and gave us info on how to get to the port of Miami for our cruise. The staff was very nice and informative. The breakfast should include eggs though, other than that, everything was great!
It's a comfortable place to stay if you have to spend the night in Miami because of your flight schedule. Friendly staff and reasonable breakfast. I didn't like that I had to wait an hour at the airport before the hotel shuttle arrived. They say it's a maximum waiting time of an hour, but it wasn't very busy and it's just too long if you're tired after a 10 hour flight.
Room was clean, compfy and quiet.. No pool, no good restaurants nearby..
it has coin laundry,great location,frendly staff smell of the room
The Hotel per se is quite old, but the staff are so great an friendly that for sure I will be there again and again...
Great staff, breakfast and services. Hotel looking a little tired.
I had a few problems with flights and checking in late, the Hotel staff were very helpful at rearranging my booking. The breakfast I thought was very poor. And it finished on the dot no messing.
room was large clean the water was cold I let the bath tub run for 15 min. and was still to cold for a shower. one would think for the price you could have a warm shower before you travel!
It was close to the airport, free "breakfast", free shuttle service, free wifi. The breakfast was terrible. We couldn't even eat the "eggs" and all the bread was stale. I would compare it to gas station food. Pre-packaged everything. When we arrived there were no luggage carts and the employees were kind of annoyed that I would even ask and offered no help, they just watched us struggle. The room was pretty clean but the common areas were not. If you just need a bed for the night, it's a good price but I wouldn't recommend it for an extended stay.
convenient hotel with a check in around 1 in the night. friendly staff breakfast was very poor, nothing continental about that. other facilities were not that great as the pictures should tell
This Hotel property offers many amenities that most others at this price range do not offer. It's very close to being a full service property. There customer relation skills are second to none. Housekeepers were quite annoying and persistent.
The staff was extremely professional and flexible, not pressuring you to checkout immediately, and checking you in without a fuss. There wasn't much to dislike with this property. I cannot complain
The room is clean, I found it very nice, quiet even though it is near an airport. I did like it very much. Yhere is only one ceiling at the entrance of the door, fron inside that need to stay. Other than that the room was perfect & clean. Thank you very much for a super clean room that you comfort me.
This hotel is located near to the airport. Rooms are large and clean. Price is fair. Staff was rude in the front desk. The room was noisy all the night. Also, there were old tobacco smell in the room in the interior material, linens or from the ventilation nonetheless the room was sold as non-smoking.
The room is very good and clean. Everything that is said in the reservation is done. Internet service and parking with no extras fees were very good for me. It should have a freezer at each room. Breakfast is poor.
Restaurant is open until late at night, rooms clean and comfortable, airport shuttle drivers polite and helpful. Not enough check in personnel at counter.
The hotel was very near to the hotel which ran a shuttle service, needing only a call to the hotel to find out where it was. Checking in was easy and the room was spacious. we had a double room and shared with our daughter, for the night which was fine. The airport run way could be seen from our room but you could not hear any noise from the planes. The buffet in the evening was adequate as we had just flown in from the Uk, but not if you were looking for a large ot meal. the staff in the hotel were all friendly and helpful. I felt the the buffet breakfast was again adequate but not what i was expecting. I always think of american breakfasts and bacon go together but none, although you could cook your own waffles. We nibble at breakfast but ate some more later.
Close to airport and has a shuttle going there every 30mins. Great breakfast. Rooms are isolated from highway and airport noise. Clean rooms. Not a huge one but the parking space was too far from the hotel.
Close to airport
The hotel was convenient to the airport and tolerably clean. The staff was courteous.and knowledgable. Many elements of our room were not functioning - lamps, safe, etc. This motel was sub-standard, but all others near the airport were very overpriced, and this one was only moderately overpriced.
Conveniently located for my work. Ithet put me in a room above garage next to highway, the road construction at night was loud and kept waking us up. Didn't rest to good.
It was what I needed - somewhere to sleep in between flights. Nothing extraordinary but a bed and a bathroom. Good that they had shuttle service in the morning. McDonalds just across the road. Breakfast only served between 8.30 and 9.30. For those with an early flight it is impossible to make it. Very thin door to the corridor.
Staff was friendly, easy to get to the airport, great little bar/restaurant, good shuttle service to airport. The bathroom was in need of new fixtures, updates.
Close to the Airport Close to McDonalds, IHop and Tom's Bar which had excellent food Breakfast was basic - never had anything but the orange juice
the adjoining restaurant was OK dirty, old linnen, terrible pillows, damp, heating/aircin did not work etc etc
It was near the airport and there was a shuttle, but there are many many others. Dirty hallways, pizza delivery menus on the floor outside the door to the room, tacky decorations, a big metal board at the base of the bed for no apparent reason. And when I pulled the covers off the bed, the sheets were completely full of stains, debris, and little hairs. DISGUSTING. I've never left a hotel room before in my life, but I left right away. Even if they changed the sheets, I wouldn't want to sleep or shower in a place like that. As of now, hotels.com has not refunded me.
the room was clean and the staff was very polite and helpful. The location of the hotel was easy to find.
The location vis-a-vis accessing major routes; the swimming pool; having a safe; a secure car park. The carpets were not clean; the shuttle bus for the airport needs to be more frequent
The location was perfect. 0.9 miles from the airport and only 11 miles from the beach. I loved the size of the room. Slept 4 people easily, with two king beds and a great amount of floor space and bathroom space. The rooms were also so clean! And on top of all that the room was only $99 per night! Best hotel by far The breakfast could have been alittle better.
Localização em frente ao aeroporto Não tem elevador. Para quem está sozinho não já ninguém pra ajudar a carregar as malas. Muito complicado.
Clean and comfortable hotel Hard to get soap out of dispensers, crowded breakfast area
ese hotel definitivamente no sirve muy malo ,demasiado dinero por un hotel tan viejo,las habitaciones sucias, no lo recomiendo para nada
Breakfast is free, shuttle to airport is free. Dirty, walls are very thin. Noisy, there was used shampoo in the bathroom.
It was close. The guy at the reception was nice. The driver charged me to drop me off at the airport.
It was close to the airport, I really like the fact they had an airport shuttle. Close to some restaurants if you don't drive (pizza, McDonald's) Limited cable channels but for the price it's not bad
Staff Area Value for money The Carpet smells
The location to the airport the "contnental breakfast" - what whas "continental"?
Close the airport The smell of the place
Staff was helpful and friendly. Free airport pick up, close to the Miami International Airport, decent breakfast, nearby to several ethnic retaurants ... all for a very reasonable rate. Bed was super comfortable with excellent linens. The room could have been cleaner but the bed and bedding as well as the bathroom were very clean. Just the floors seemed a little scruffy especially in the hallways.
It was close to Airport and there are public transport to it. The bathroom is too small and the water drainage system in bathroom is not good.
The people working were loud and inconsiderate. I wasn't able to sleep. Also, there was a roach in the bathroom.
The bed had a duvet cover, which my wife and I prefer since it gets washed much more often than blankets. The bed was very comfortable. Floor was tile, not carpet, and obviously clean. Shuttle service was clean, vehicle in very good shape, and drivers helpful with bags. Tiny bathroom. Large dead bug sticking out from under the door across the hall. The advertised breakfast did not exist. Noises from hallway and outside came in a little too clearly. Seemed like a very old motel being maintained as best it could without remodeling. TV was CRT, not advertised flat screen.
It was value for money, quiet and comfortable with pleasnat and helpful staff. The bed was most comfortable. A complimentary shuttle service to the malls will greately improve the hotel's occupancy rate The distance from shopping malls and the state of the outside surroundings.
The coffee It was old, shabby and out of the way
The breakfast bar was wonderful. And the pool area was very nice. The surrounding area was not as nice as I would have liked. Also wish all of the staff would have spoken English. It felt a bit like being in a foreign country.
One of the elevators was out of order, so there were long waits. In our first room the air conditioner did not work and there was no mini fridge. The air conditioning on the floor of the second room did not work but did in the room. We were sweating while waiting on the one working elevator. The indicator lights in the working elevator did not work so there was confusion if the elevator was going up or down and what floor it had stopped at. The breakfast was ok but they could not keep it stocked. As soon as they brought out food it was gone immediately. The rooms were clean and it was quiet but not up to Hampton Inn standers.
I needed a hotel close to the airport and wasn't expecting to find something So quiet and comfortable with class. The pillows & down comforter were heavenly. I didn't have enough time to enjoy everything.
I waited 1.5 hrs for the airport shuttle and the breakfast was very unhealthy and the air conditioner was old and loud.
Close to the airport The room was smelling really bad and it was dirty!
The man who checked us in, I can't recall his name, was very helpful. He made it his business to go above and beyond. I booked online and the reservation was not sent through the company. This gentleman had it fixed in minutes. He was professional, helpful and spoke highly of the facilities. He assured us of our safety, during hurricane Matthew. He told us of hurricane windows and a generator. )3 was very helpful, and eased our minds. The carpet was not vacuumed in our room. Otherwise it was clean.
Room was clean staff was polite Breakfast on time satisfied The second day rolled eggs
Near the airport.Nice and modern interiour. Good bed, big tv screen. Breakfast room is on the top floor overseeing the air traffic. Beautiful panorama. I was very pleased with the free wifi connection. If you don't have a computer, you can use one of the Mac's in the lobby, bring your credit card along.
The staff was very helpful and accommodating. The lack of food options. Dish network as the cable provider. The tiniest bit of bad weather and the TV lost the signal.
The smell. Your p tak needs to be removed and cleaned room 430.
The rooms were very clean and the staff was great. The staff made all of us feel welcome and had no problem talking care of us and our needs.
NICE FRIENDLY STAFF, CLEAN ROOM PLASTIC CUPS IN THE ROOM UGH!!!
The combination of staff anf facility was outstanding. I want to stay there next time. it is a new property, so swimming pool was not available.
I paid for my hotel room in advance, and I paid in full. My flight was delayed and I didn't get to the airport until 3 am. Hyatt gave my room away because I hadn't checked in, and then sent me to a comfort suites. I paid for the room, so even if I don't check in, why give it away?
Quick access to and from airport Very modern and clean Restaurant in hotel has good food choices beyond the norm Late check out only until 2PM--hard for those with a late flight out.
Cheap. Good staff - I had booked 3 nights, I had been there for like 30 minutes when I realized "ok, yeah - I can't stay here" It had a TV Its right off a major street, lots of street noise even late at night. The closed door did nothing to help. The wifi was terrible - basically unusable. The mattress still had plastic wrapping on it. So, I guess it was great that it was new? Definitely not for families as the gentlemen right before me booked a room for 3 hrs. Basically all you need to know right there.
0 % was the most terrible night for my family Nasty place, inside & outside
Location was close to work? When arriving, there was a crackhead walking around the parkhead trying to sell blowjobs. This wasn't just someone randomly walking by, she was staying two rooms down from mine. Second, management raised the price from registration. Third, they tried telling me that the credit card machine was not working because they are clearly trying to rent rooms cash only so they can do things under the table. Fourth, I was woken up at 7:00 am to a housekeeper that opened my door and started yelling something in Spanish. This is NOT AN EXECUTIVE MOTEL. This is a crack motel. Not to mention that the walls were dirty, the sheets had stains, and the hot water did not work in the morning or at night. They advertised a Queen sized bed in the reservation: I was given a double and told for an extra fee I could get a Queen sized bed. Do not stay at this filthy place.
Felt unsafe, run down
Clean rooms, easy to get to/from airport, parking available. Clean, but in a crappy part of town. The room looked like it has not been updated since the 50s. No restaurants nearby other than some really shady dives.
The place is not worth the price. The room I stayed in was more than simple, it seemed dirty, although the room was clean. There is a very noisy bar across the street that was still noisy when I left for the airport at 4:30am. All night there where people walking through the courtyard that seemed to be drunk. The office staff was friendly and helpful but I honestly did not feel safe.
The distance frok the airport Very cheap room tiny bathroom very low quality for the $111 A night
Staff was nice Too many spiders. Not worthy.
The personel is very helpfull and client minded. The service is excelent for this category. Transportation service is good. The location is good for shopping major shops in walking distance and they provide transportation to nearby shops. In the room we stayed in there was no window to let in fresh air.
I waited at the airport for the shuttle bus for over 1 1/2 hours and had to call the hotel 3 times before a bus finally arrived.
Bathroom was nice, but maybe just location. It it too far to technically be labeled as an airport hotel, plus just our fault for assuming cheaper hotel and expecting more. More just Miami as a town, scary place no English. I do and have liked all the other Ramada Inn's I have stayed at just not that one ever again
It is conveniently located. The room was clean and presentable. Overall, I would definitely recommend this place to anyone wanting to explore Miami. It is a budget friendly place to stay.
Front desk staff was outstanding, very professional and helpful. Nice shopping mall across street with convenient shuttle service. Shuttle service to cruise ws very NICE;lIMITE Limited menu in dining room.
It was clean. My room was quiet. The staff were helpful. The hotel does not live up to it's name. It is not near the airport. The taxi to the hotel cost $30.00. The shuttle does not run after 11:00.p.m.
The staff was very friendly, and the first impression is the best, I dont know his name but he is a bell man, who drives the hotel bus, he loaned me his cellphone, without me asking, all i asked was how do you dial a local # on a the hotel phone, and he kindly assisted me, and i appreciate it, he made me feel as if i was home where the people are so friendly and nice......please thank him for me.......I was the birthday girl, which was may 07th and he sang happy birthday to me.......all together the stay was very relaxin I asked for a wake up call for 07.00am sunday morning and i did not get that call, i wanted the wake up call to catch my flight back to turks and caicos........i called the front desk about 2am early sunday morning and i spoke to a gentlemen....and he said ok mame it is done......but yet still i never got the call......and i thought it was unprofessional.....its a lucky thing i set my phone alarm for the same time and it went off
attention, clianliness, breakfast front desk attention, painting, poor presentation
it's not far from the airport, with possibility for shop just 5 min away.
The location It is not value for money. The price does not correspond to the quality of the service and facilities. It is not recommendable.
Localização Péssima escolha. Fiquei somente uma noite antes de ir pra Orlando e agradeço muito!! Carpete com cheiro de molhado. Internet não funcionava, cobertores e toalhas solicitados não chegaram nunca. Bagunça e caos! Enquanto fazia check-in a recepcionista recebeu pelo menos 5 ligações com reclamações...
Modern clean hotel Nice lobby bar area (Expensive though) Music at check in too loud to hear anything. Got a handicap room without being told so. Got to room, work desk too high to efficiently work on laptop. Poor Handicap person would have terrible shower experience as did I. I have been stuck with handicap rooms before but the design and layout made this the most uncomfortable room I have ever been in. Nothing like a good strong hot shower to get you going in the morning, well that wasn't possible. Still have to get the shampoo out of my hair now that I am back at a Hyatt Place.
I enjoyed myself the bed was wonderful
The best part about my stay at Aloft was the service I received from the bar tender (Rafael Medina). I had previously missed my flight and chose Aloft as a place to stay through my Kayak app. It had been a long day of traveling and I was not looking forward to extending it another day. Once I sat down I was immediately served with a good attitude since he could tell I wasn't in the best mood. I was rudely on the phone with my father during most of my time at the bar but this did not stop him from giving service with a smile. After my phone call I had an awesome conversation about my travels and felt overall welcome. I am glad I chose Aloft over the rest of the options and will gladly come back next time I am in Miami.
Everything is in goos shape Service
O preco e a localizaçao o tornam viável The price and location makes it practicable A água não esquenta direito. Tive um pertence FURTADO pelo pessoal da limpeza, esqueci o objeto no quarto e depois disseram não ter encontrado. Lamentável. Não volto nunca mais. The water does not heat well. I had a STOLEN item by the cleaning staff. I forgot the object in the room and they said they hadn't found it. Regrettable. I won't ever come back there.
This guest did not leave comments about this hotel.
Very clean room they come evry day to clean the room
Fast check-in and -out. Friendly staff.
This guest did not leave comments about this hotel.
The hotel is a nice, clean hotel and the staff are very friendly. No shuttle when I arrived, but one was later provided but I was not notified, therefore there was a breakdown in communication. No free breakfast was provided. A microwave was provided if requested.
Worst room we stayed in! Paper thin walls & windows, unclean rooms. Do not book here!!! Worst room we stayed in! Paper thin walls & windows, unclean rooms. Do not book here!!!
Clean!! No continental breakfast
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The staff is extremely courteous and did their utmost to endure that the stay was an excellent one. I believe that their level of commitment is incomparable and I highly recommend that location to others. Kudos to Team Holiday Onn, Miami Airport. There was nothing to dislike about my stay at this location.
The room was clean and the clock was the correct time NO FOX NEWS
Bueno me gusto todo pero sobretodo el trato del personal tanto de la carpeta como del servicio y la comida especial No entiendo mucho devesto pero hay algunos precios que estan caros en la tienda y en el restaurant