Super comfortable beds The airport shuttle experience. I was told it would be 15-20 minutes, I waited about an hour before just taking an Uber from the airport to the hotel. And when taking the shuttle back to the airport, the driver was unfriendly.
Clean, quiet, free shuttle, extra helpful staff!!!
I paid for my hotel room in advance, and I paid in full. My flight was delayed and I didn't get to the airport until 3 am. Hyatt gave my room away because I hadn't checked in, and then sent me to a comfort suites. I paid for the room, so even if I don't check in, why give it away?
The combination of staff anf facility was outstanding. I want to stay there next time. it is a new property, so swimming pool was not available.
Quick access to and from airport Very modern and clean Restaurant in hotel has good food choices beyond the norm Late check out only until 2PM--hard for those with a late flight out.
Clean and nicely designed General Manager was a bit snippy
I only stayed for a night during a layover and everything was pretty good. I liked that there was a shuttle, so it made it easier for me to get to and from the hotel in a less than 10 minute drive. The front desk people were all very nice and helpful. It would be helpful if somewhere on the confirmation email it emphasized that the shuttle had to say HOLIDAY INN and SLEEP INN in order to get in. Another lady and I were upset as we had to keep asking different shuttles which one would take us to our destination. It was a late night when the shuttle driver picked me up so I understand he was probably tired, but he did not have to be so rude. Instead of getting out of the car or rolling down his window to talk to me, he used confusing body language that I did not understand so that seemed to upset him. He did not greet me or say anything when I was in the car. I put my bags away and took them out of the car without his help. Besides that little incidence, my stay was great. I would definitely return again during a layover.
I like that the shuttle van picked us up from the airport and gave us info on how to get to the port of Miami for our cruise. The staff was very nice and informative. The breakfast should include eggs though, other than that, everything was great!
Shuttle Driver from the airport was extremely nice, told me places to go and visit. Very professional. Breakfast in the morning also a nice point. Nothing...
Everything. From the time we checked in to the time we checked out . and the breakfast was served and replace quickly. That there were not ice machines on each floor.
Close to airport. Shuttle service very good Sub par rooms. Unfriendly staff
The confort n price
This location was fine for a quick overnight stay between flights. The location and the hotel were quite adequate and the bed was comfortable. Pizza ads were under our door upon our arrival. After a long day traveling, we ordered in, but they didn't show for over an hour and a half with a simple order, after we walked to IHOP for food. We'd suggest this hotel stop this establishment from leaving these ads. Multiple reviews online we later found showed this was a continued issue with lackluster food.
Comfortable No shops nearby
Breakfast The airconditioner don't stay on and takes too long too turn on soo cann't sleep good
Buena ubicacion, cerca del aeropuerto, desayuno basico incluido, shuttle gratis al aeropuerto, bus pasan frente al hotel hacia el downtown, buen precio. Mala atencion del personal, sobrecamas y paños manchados, muy mala conexion wi fi.
Staff Area Value for money The Carpet smells
It was close. The guy at the reception was nice. The driver charged me to drop me off at the airport.
Breakfast is free, shuttle to airport is free. Dirty, walls are very thin. Noisy, there was used shampoo in the bathroom.
It was close to the airport, I really like the fact they had an airport shuttle. Close to some restaurants if you don't drive (pizza, McDonald's) Limited cable channels but for the price it's not bad
Close the airport The smell of the place
I liked the location of the hotel itself I had young children, and the hotel did not provide any channels so that my kids can watch TV, it seems like the hotel is a stop over for adult only entertainment, my neighbor handling his business with his lady friend and it could be heard, I'm just glad my kids were sleeping at the time. Bathrooms were way too small, not enough amenities.
The hotel transportation was speeding and scary. when we got there we saw two cockroaches in the lobby. On our way to the room we heard some very loud sexual activity that I am almost positive was paid for. The room had stains all over the carpets and bedding and the shower was extremely dirty. Worst place I've ever stayed.
The people working were loud and inconsiderate. I wasn't able to sleep. Also, there was a roach in the bathroom.
ese hotel definitivamente no sirve muy malo ,demasiado dinero por un hotel tan viejo,las habitaciones sucias, no lo recomiendo para nada
Location Parking is very limited - There is no elevator - Wifi is very weak, only in the lobby you can get some connection - The room had only one outlet - Once past the lobby it feels like you are in the getto and it is kind of scary - we were given a room that was ready and when I open the door the room was not clean, the bed was not made and there was trash lying around.
It was close to the airport, welcoming and convenient
had to wait for long for the shuttle. Very old and used. Pick another place if possible, not worth the money. if you stay here - bring flip flops
staff were friendly and there was a coffee maker in the room The gym did not open until 7am when I had to check out. Breakfast also was not served until 7 am. The shuttle also took a long time for pick up at the airport
This hotel is located near to the airport. Rooms are large and clean. Price is fair. Staff was rude in the front desk. The room was noisy all the night. Also, there were old tobacco smell in the room in the interior material, linens or from the ventilation nonetheless the room was sold as non-smoking.
The hotel was very near to the hotel which ran a shuttle service, needing only a call to the hotel to find out where it was. Checking in was easy and the room was spacious. we had a double room and shared with our daughter, for the night which was fine. The airport run way could be seen from our room but you could not hear any noise from the planes. The buffet in the evening was adequate as we had just flown in from the Uk, but not if you were looking for a large ot meal. the staff in the hotel were all friendly and helpful. I felt the the buffet breakfast was again adequate but not what i was expecting. I always think of american breakfasts and bacon go together but none, although you could cook your own waffles. We nibble at breakfast but ate some more later.
The room is very good and clean. Everything that is said in the reservation is done. Internet service and parking with no extras fees were very good for me. It should have a freezer at each room. Breakfast is poor.
convenient hotel with a check in around 1 in the night. friendly staff breakfast was very poor, nothing continental about that. other facilities were not that great as the pictures should tell
The room is clean, I found it very nice, quiet even though it is near an airport. I did like it very much. Yhere is only one ceiling at the entrance of the door, fron inside that need to stay. Other than that the room was perfect & clean. Thank you very much for a super clean room that you comfort me.
Size of the room, free connection to internet from each room. Breakfast was excellent value and included in hotel price. Frequent shuttles to the airport. Bathrooms could do with painting and some renovation.
it has coin laundry,great location,frendly staff smell of the room
Room was clean, compfy and quiet.. No pool, no good restaurants nearby..
It's a comfortable place to stay if you have to spend the night in Miami because of your flight schedule. Friendly staff and reasonable breakfast. I didn't like that I had to wait an hour at the airport before the hotel shuttle arrived. They say it's a maximum waiting time of an hour, but it wasn't very busy and it's just too long if you're tired after a 10 hour flight.
Great staff, breakfast and services. Hotel looking a little tired.
The Hotel per se is quite old, but the staff are so great an friendly that for sure I will be there again and again...
I had a few problems with flights and checking in late, the Hotel staff were very helpful at rearranging my booking. The breakfast I thought was very poor. And it finished on the dot no messing.
It was what I needed - somewhere to sleep in between flights. Nothing extraordinary but a bed and a bathroom. Good that they had shuttle service in the morning. McDonalds just across the road. Breakfast only served between 8.30 and 9.30. For those with an early flight it is impossible to make it. Very thin door to the corridor.
Conveniently located for my work. Ithet put me in a room above garage next to highway, the road construction at night was loud and kept waking us up. Didn't rest to good.
The hotel was convenient to the airport and tolerably clean. The staff was courteous.and knowledgable. Many elements of our room were not functioning - lamps, safe, etc. This motel was sub-standard, but all others near the airport were very overpriced, and this one was only moderately overpriced.
Close to the Airport Close to McDonalds, IHop and Tom's Bar which had excellent food Breakfast was basic - never had anything but the orange juice
practical no room service
The location was perfect. 0.9 miles from the airport and only 11 miles from the beach. I loved the size of the room. Slept 4 people easily, with two king beds and a great amount of floor space and bathroom space. The rooms were also so clean! And on top of all that the room was only $99 per night! Best hotel by far The breakfast could have been alittle better.
It was near the airport and there was a shuttle, but there are many many others. Dirty hallways, pizza delivery menus on the floor outside the door to the room, tacky decorations, a big metal board at the base of the bed for no apparent reason. And when I pulled the covers off the bed, the sheets were completely full of stains, debris, and little hairs. DISGUSTING. I've never left a hotel room before in my life, but I left right away. Even if they changed the sheets, I wouldn't want to sleep or shower in a place like that. As of now, hotels.com has not refunded me.
Clean and comfortable hotel Hard to get soap out of dispensers, crowded breakfast area
the adjoining restaurant was OK dirty, old linnen, terrible pillows, damp, heating/aircin did not work etc etc
Staff was friendly, easy to get to the airport, great little bar/restaurant, good shuttle service to airport. The bathroom was in need of new fixtures, updates.
the room was clean and the staff was very polite and helpful. The location of the hotel was easy to find.
Localização em frente ao aeroporto Não tem elevador. Para quem está sozinho não já ninguém pra ajudar a carregar as malas. Muito complicado.
Near the airport.Nice and modern interiour. Good bed, big tv screen. Breakfast room is on the top floor overseeing the air traffic. Beautiful panorama. I was very pleased with the free wifi connection. If you don't have a computer, you can use one of the Mac's in the lobby, bring your credit card along.
The staff was very helpful and accommodating. The lack of food options. Dish network as the cable provider. The tiniest bit of bad weather and the TV lost the signal.
The distance frok the airport Very cheap room tiny bathroom very low quality for the $111 A night
Staff was nice Too many spiders. Not worthy.
The place is not worth the price. The room I stayed in was more than simple, it seemed dirty, although the room was clean. There is a very noisy bar across the street that was still noisy when I left for the airport at 4:30am. All night there where people walking through the courtyard that seemed to be drunk. The office staff was friendly and helpful but I honestly did not feel safe.
Clean rooms, easy to get to/from airport, parking available. Clean, but in a crappy part of town. The room looked like it has not been updated since the 50s. No restaurants nearby other than some really shady dives.
Felt unsafe, run down
O preco e a localizaçao o tornam viável The price and location makes it practicable A água não esquenta direito. Tive um pertence FURTADO pelo pessoal da limpeza, esqueci o objeto no quarto e depois disseram não ter encontrado. Lamentável. Não volto nunca mais. The water does not heat well. I had a STOLEN item by the cleaning staff. I forgot the object in the room and they said they hadn't found it. Regrettable. I won't ever come back there.
The location It is not value for money. The price does not correspond to the quality of the service and facilities. It is not recommendable.
It is conveniently located. The room was clean and presentable. Overall, I would definitely recommend this place to anyone wanting to explore Miami. It is a budget friendly place to stay.
Localização Péssima escolha. Fiquei somente uma noite antes de ir pra Orlando e agradeço muito!! Carpete com cheiro de molhado. Internet não funcionava, cobertores e toalhas solicitados não chegaram nunca. Bagunça e caos! Enquanto fazia check-in a recepcionista recebeu pelo menos 5 ligações com reclamações...
The staff was very friendly, and the first impression is the best, I dont know his name but he is a bell man, who drives the hotel bus, he loaned me his cellphone, without me asking, all i asked was how do you dial a local # on a the hotel phone, and he kindly assisted me, and i appreciate it, he made me feel as if i was home where the people are so friendly and nice......please thank him for me.......I was the birthday girl, which was may 07th and he sang happy birthday to me.......all together the stay was very relaxin I asked for a wake up call for 07.00am sunday morning and i did not get that call, i wanted the wake up call to catch my flight back to turks and caicos........i called the front desk about 2am early sunday morning and i spoke to a gentlemen....and he said ok mame it is done......but yet still i never got the call......and i thought it was unprofessional.....its a lucky thing i set my phone alarm for the same time and it went off
Front desk staff was outstanding, very professional and helpful. Nice shopping mall across street with convenient shuttle service. Shuttle service to cruise ws very NICE;lIMITE Limited menu in dining room.
it's not far from the airport, with possibility for shop just 5 min away.
The personel is very helpfull and client minded. The service is excelent for this category. Transportation service is good. The location is good for shopping major shops in walking distance and they provide transportation to nearby shops. In the room we stayed in there was no window to let in fresh air.
It was clean. My room was quiet. The staff were helpful. The hotel does not live up to it's name. It is not near the airport. The taxi to the hotel cost $30.00. The shuttle does not run after 11:00.p.m.
Bathroom was nice, but maybe just location. It it too far to technically be labeled as an airport hotel, plus just our fault for assuming cheaper hotel and expecting more. More just Miami as a town, scary place no English. I do and have liked all the other Ramada Inn's I have stayed at just not that one ever again
I waited at the airport for the shuttle bus for over 1 1/2 hours and had to call the hotel 3 times before a bus finally arrived.
attention, clianliness, breakfast front desk attention, painting, poor presentation
The best part about my stay at Aloft was the service I received from the bar tender (Rafael Medina). I had previously missed my flight and chose Aloft as a place to stay through my Kayak app. It had been a long day of traveling and I was not looking forward to extending it another day. Once I sat down I was immediately served with a good attitude since he could tell I wasn't in the best mood. I was rudely on the phone with my father during most of my time at the bar but this did not stop him from giving service with a smile. After my phone call I had an awesome conversation about my travels and felt overall welcome. I am glad I chose Aloft over the rest of the options and will gladly come back next time I am in Miami.
Modern clean hotel Nice lobby bar area (Expensive though) Music at check in too loud to hear anything. Got a handicap room without being told so. Got to room, work desk too high to efficiently work on laptop. Poor Handicap person would have terrible shower experience as did I. I have been stuck with handicap rooms before but the design and layout made this the most uncomfortable room I have ever been in. Nothing like a good strong hot shower to get you going in the morning, well that wasn't possible. Still have to get the shampoo out of my hair now that I am back at a Hyatt Place.
The atmosphere, design No complaints
I enjoyed myself the bed was wonderful
Everything is in goos shape Service
Room was clean staff was polite Breakfast on time satisfied The second day rolled eggs
The man who checked us in, I can't recall his name, was very helpful. He made it his business to go above and beyond. I booked online and the reservation was not sent through the company. This gentleman had it fixed in minutes. He was professional, helpful and spoke highly of the facilities. He assured us of our safety, during hurricane Matthew. He told us of hurricane windows and a generator. )3 was very helpful, and eased our minds. The carpet was not vacuumed in our room. Otherwise it was clean.
The breakfast bar was wonderful. And the pool area was very nice. The surrounding area was not as nice as I would have liked. Also wish all of the staff would have spoken English. It felt a bit like being in a foreign country.
The coffee It was old, shabby and out of the way
I waited 1.5 hrs for the airport shuttle and the breakfast was very unhealthy and the air conditioner was old and loud.
One of the elevators was out of order, so there were long waits. In our first room the air conditioner did not work and there was no mini fridge. The air conditioning on the floor of the second room did not work but did in the room. We were sweating while waiting on the one working elevator. The indicator lights in the working elevator did not work so there was confusion if the elevator was going up or down and what floor it had stopped at. The breakfast was ok but they could not keep it stocked. As soon as they brought out food it was gone immediately. The rooms were clean and it was quiet but not up to Hampton Inn standers.
Close to the airport The room was smelling really bad and it was dirty!
I needed a hotel close to the airport and wasn't expecting to find something So quiet and comfortable with class. The pillows & down comforter were heavenly. I didn't have enough time to enjoy everything.
The room was clean and good shape. However there was a restaurant attached to the hotel and first night our dinner the shrimp was foul a fly flew into one of our drinks and from the bartender and we had to ask for a refund. He did not even offer On the second night I got sick from the food I wish I should have known better not to eat after the first night experience. Spoke to the front desk and nobody seemed to care
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Hotel carpet was old....
Reception and room Staff has stolen 3 Led light strings from our luggage. We went christmas shopping and only realised the next day when we packed everything for the flight.
This guest did not leave comments about this hotel.
The hotel was in a great location and lobby Was very nice. They had a nice exercise facility. The room was a little bit less than par, not the cleanest room I've been in in a while. My shower was lukewarm at best. Shower.
Room is spacious and includes a mini-fridge. Self parking availability is good. Bathroom in room was very worn down (stains, loose/ill-fitting tiles in/around shower). During check out, front desk staff made us feel hurried, trying to answer questions before I could finish my sentence (incorrectly assumed what the question was).
roomy & clean no
This guest did not leave comments about this hotel.
NICE FRIENDLY STAFF, CLEAN ROOM PLASTIC CUPS IN THE ROOM UGH!!!
The smell. Your p tak needs to be removed and cleaned room 430.
The rooms were very clean and the staff was great. The staff made all of us feel welcome and had no problem talking care of us and our needs.
0 % was the most terrible night for my family Nasty place, inside & outside
Location was close to work? When arriving, there was a crackhead walking around the parkhead trying to sell blowjobs. This wasn't just someone randomly walking by, she was staying two rooms down from mine. Second, management raised the price from registration. Third, they tried telling me that the credit card machine was not working because they are clearly trying to rent rooms cash only so they can do things under the table. Fourth, I was woken up at 7:00 am to a housekeeper that opened my door and started yelling something in Spanish. This is NOT AN EXECUTIVE MOTEL. This is a crack motel. Not to mention that the walls were dirty, the sheets had stains, and the hot water did not work in the morning or at night. They advertised a Queen sized bed in the reservation: I was given a double and told for an extra fee I could get a Queen sized bed. Do not stay at this filthy place.
Cheap. Good staff - I had booked 3 nights, I had been there for like 30 minutes when I realized "ok, yeah - I can't stay here" It had a TV Its right off a major street, lots of street noise even late at night. The closed door did nothing to help. The wifi was terrible - basically unusable. The mattress still had plastic wrapping on it. So, I guess it was great that it was new? Definitely not for families as the gentlemen right before me booked a room for 3 hrs. Basically all you need to know right there.
Nothing like I hada terrible night I couldn't sleep whole nightwith this hotel room was smell really bed and air conditioner was make too much noise. I dont want to say extremely bad hotel but they need to improve cleaning , secure and stingy. But all over all only good thing was front offfice lady was so nice and helpfull. If possible i need my money back. I had trainig for my job i was sleepy all they.
Proximity to Miami Beach Too expensive for little to nothing. I've stayed at Super 8 that are far superior. Regretted I stayed so long (2 days). There were huge water bugs in bathroom. Besides can't expect less, bath tub was lined with black mold.