Room was Excellent. Front desk employees were FANTASTIC.
The outside appearance of the hotel does not look fresh (needs an outside makeover). The hotel needs a business office room with several computers and a printer to print out boarding passes and not have to intrude on the work of the front staff. All hotels have this. It's time for Thistle Bloomsbury Park.
Very pleasant to have tea & coffee in the room. Thank you. Staff very pleasant & helpful (except for one point - see below).
Only one point. The member of staff present on Thursday evening promised to give us an early call on Friday morning at about 6.00 am (we were going to queue early at the British Museum for tickets to the First Emperor exhibition) but we never received a call. Fortunately we also had an alarm clock, so it was OK, but if we'd been relying on the promised call we might not have been in time.
Staff at the hotel were excellent and went out of their way to help us, they were polite ,courteous,and helpful
the standard of the room and bathroom was poor
Room made up every day, clean towels,bed comfortable, staff very friendly and helpful
Room decor needs updating!
Conventient from the underground.