Hotéis em São José dos Campos

Prós: Service, location and good are all amazing. The staff was always extremely helpful and friendly. Breakfast was always good. You can't beat the location, it is on the best part of the city, walking distance to a nice shopping mall. You can't go wrong.

Contras: The shower had some issues with water temperature, but it was manageable.

Prós: No hot water on the 9th floor

Contras: No hot water for 4 days

Prós: Comfortable beds (super sheets), fluffy big towels, windows that open for fresh air, friendly staff, access to a super gym close by, breakfast buffet

Contras: No coffee maker in the room.

Prós: Super super friendly host! Everything was so clean, the beds were comfortable, we had access to many games and TV. Amazing Breakfast and a great price for all that we have got in return.

Contras: It was perfectly fine!

Contras: Steamroom was not working.

Prós: Staff attention.

Contras: Quality of the bed was not good and even changing it not satisfied according the quality of the hotel.

Prós: Excellent location. Staff are very friendly and polite, specially Larissa from reception. Apartment is comfortable with many facilities. I really recommend this place for stay in Sao Jose dos Campos.

Contras: Nothing

Prós: Great value

Contras: Carpet on the hall!

Prós: Location and the room size were very good.

Contras: None.

Prós: Size of room, utilities, appliances, overall value

Contras: Could have a more comfortable bed, better and fresher towels.

Prós: Lovely apartment, spacious and airy. Great breakfast. Helpful and friendly staff.

Prós: The toilet design that is separated from the bathroom. The faucet for the toilet is useful too. Friendly staff and smooth checkout.

Prós: My wife and daughter liked the security gate at the entrance. They loved the breakfast, with many difference choices, variety of breads, fresh fruits. The swimming pool area was good. They liked seating in the sun. The beds and pillows were really good. They had an excellent sleep.

Contras: My wife and daughter said the hotel is a bit old, but comfortable. Their room was a bit small and had a strange smell of mould! If staying again at this hotel, they would not like to stay in that same room.

Prós: Staff was friendly and efficient. Room was clean and very comfortable.

Contras: Free wifi was very low speed and Netflix was not able to work in the room. Parking was good, but it would be better if there was a tend to protect from sun.

Prós: Great as always

Contras: Nothing

Prós: LOCATION

Contras: THERE IS NO PLUGS ON THE WALL, WE CAN NOT CHARGE COMPUTERS OR CELLPHONES... IT WAS VERY HARD

Prós: All of the staff were excellent, caring and professional and this what made a big difference to our stay. Excellent location, next to a shopping mall. Breakfast was excellent. The rooms were super clean. The bar was amazing. I loved eveything about the Hotel. Will defiantly recommend and visit again. Keep up the great job. Thanks.

Contras: Nothing to dislike. Everything was great. Super comfort. Excellent location.

Prós: Same place as my class

Contras: Tv in the bedroom was old

Prós: Breakfast was great and dinner too.

Contras: It was awkward and unsafe that 06:30am a man could open our door room. I understood that it was a mistake with the room numbers but the door was locked and he was able to open. I was super scared that I had to wake up earlier that planned.

Prós: The room cleaness was the main aspect I had considered to choice the hotel, and I really got what I paid for.

Contras: I think so that's the most negative aspect, I found in my opinion, was the lack of management over the whole staff, because we communicate some things was boring us (me and my wife) and nothing was done about our claims. The room tv's remote control and the air conditioner wasn't working correctly, the cleaness of gym room and maintenance of equipment was badly done, and when needed extend our staying the attendees at main desk were very evasive about that. So I think that there are a lot of point where the hotel can improve its service to became a reference hotel in the city.

Prós: Boa relação custo-beneficio. Serviço cordial.

Contras: Em minha ultima hospedagem houve confusão na reserva. Mas tudo foi acomodado sem grande constrangimento.

Prós: Excellent value for money.

Contras: Front desk staff did not consider advance request through booking.com for quiet room; I needed to change the room later. Male waiters during dinners and breakfasts more annoying than professional. Tiny swimming pool. Thin walls, which is a problem as next-door guests were often extremely noisy at 2:00am. Considerable mould under windows.

Prós: Good breakfast, good hall, great personnel.

Prós: Very clean and comfortable. Very good breakfast. Excellent value.

Prós: All of service

Contras: Nothing

Prós: Great location and good breakfast

Contras: Extremely noisy. There are 3 dogs that are living in an abandoned area in front of the rooms of the hotel. These 3 dogs (see picture) are barking continuously day and night. I have asked the staff to change my room; the first reaction was to deny the problem and then to say that they were not the owners of the dogs and that was not their business. Very unprofessional

Prós: Location is very good!

Contras: Towels...

Prós: Great location, very nice facilities including pool and sauna and very clean place.

Contras: Pretty simple breakfast

Prós: Space Cleaning

Contras: Breakfast not so much options. Just one car to take baggage

Prós: Great staff. Good restaurant.

Contras: Room lighting.

Prós: reservation process, fast check in and out reception, 24h self parking, crew, localization, swimming pool area, room facilities, cleanes and look all are pretty good.

Contras: breakfast deserves improvement (expected to have some cereal, waffle), fruits were few and didn't look too fresh). The towels did look old.

Prós: Staff and poll

Contras: Bed was bad. Shower bad too.

Contras: The free Paring car

Prós: It was really clean, the breakfast was excellent. I also enjoyed the sauna and Whirlpool..

Contras: The concierge was trying to convince me that my triple room only was to two people. Despite of that, he was kind afterwards and we solved the situation.

Prós: There is a neighboring shopping mall.

Contras: A little mold smell.

Prós: Breakfast was ok, the cleanliness too. The bed is very good.

Contras: In the check-in, we have paid a value for our stay thinking that everything was included. In the checkout, the hotel charged us more R$ 180.00 for the breakfast and parking.. It was very disappoint. With the value we have paid, we could have stayed in a better hotel. We will not return.

Prós: Good choices, hot and cold buffet type, plenty of fruit and cereal. Good coffee/ tea, very clean area and good ambience at that time of day.

Contras: Way too busy, you cannot get a table at peak time and as its mainly a business hotel the peak time is around 7:00 am. Queues for coffee etc...

Contras: Parking is from a third party and is not free. If someone comes to visit you by car there is no free parking.

Prós: comfortable beds pillows and good AC

Contras: we like everything

Contras: hotel is going through renovations. lobby is under construction. some noise during afternoon.

Prós: breakfast, location, cleanness

Contras: pay parking

Prós: Good location

Contras: I arrived late at night and wanted to get something to eat quickly, but it took me about 20 minutes to get through to room service to order. I even asked the front desk for help, but even that did not help much. Also, the bar soap is tiny and it’s quality is questionable. Please take it as feedback from someone who appreciates Mercure.

Prós: breakfast was good need a bit more fruits but it was good coffee and accommodating staff members

Contras: Breakfast

Prós: Staff is outstanding! Very friendly and supportive.

Contras: Room was noisy. No sound insulation at all. It was possible to hear conversation on the adjacent room. Sounds from the street were very loud and irritating all through the night, specially on weekends. We could hear clearly people walking in the corridor. The bathroom was tiny. No hot water on the sink tap. Room service was provided by a bar downstairs with very limited food and of a bad quality. We ordered something on the second day, but we returned it, as quality was really bad. Really disappointing.

Prós: Staff increadibly polite and helpful.

Contras: Looks like a great place but also looks like they were trying to save money when furnishing the appartment! Could be an amazing place but l think price is steep for what you get in return! In my case, the pics did not reflect 100% the room

Prós: The room was very comfortable

Contras: There is no way to lock the windows and the breakfast is not the best.

Prós: Really liked the room, it’s quite spacious and nicely decorated jacuzzi and steam room in the room were a massive plus, what made me book it actually.

Contras: Not really prepared for a business person - no work area or nice bar to stay during downtime. Reception hall could be reNovated. No option of secure WiFi - needs to login on social media. Frigobar was empty and had to come down for a bottle of water

Prós: Location.

Contras: Pillows need replacement.

Prós: Breakfast is really good and Wi-Fi is fast

Contras: Don't have a iron/iron board and the bed sheets were old.

Prós: Great location and price!

Prós: Breakfast was very good, had a lot of options and staff were very polite.

Contras: There was some confusion during checkout, which is to be expected due to the time we went for checkout but there were people who crossed the line at the reception and instead of sending them back in line the recepcionist accepted their payment. Other then that everything was nice.

Prós: Great location and stunning views from balcony

Contras: Cable TV image pretty poor! Only good at reception.

Prós: For a short stay it's a perfect place. Room very clean.

Contras: The extra bed for children could be a little more confortable.

Contras: Breakfast should be served earlier

Prós: I liked the breakfast and the place.

Contras: The Air conditioning was not functioning. There was a burned light on the mirror. I think the lights are not enough to see everything in the room.

Contras: The bed clothes had stains and there were no hand towels the quality was not good

Prós: Poor breakfast

Contras: breakfast was no good, few options

Prós: I loved the room. It exceeded my expectations. Great value.

Contras: I liked everything.

Prós: praticidadade

Contras: ndn

Prós: Comfy beds and great breakfast

Contras: Shower

Prós: It was good , but the bed was a little unconfortable and the biulding was old

Prós: 1. Friendly and helpful staff. 2. Bed linen and towels were super clean. 3. Ample and easy parking on the hotel premises.

Contras: 1. The sauna wasn't working and one of the reasons I picked this hotel was the sauna. 2. Treadmill was rather old, making it almost impossible to run on it at a speed higher than 7 Km/h. The fitness centre was not well-kept. 3. The pasta ao sugo that I ordered at the restaurant was a bit to pricey for what was delivered. 4. However friendly, the waiter didn't offer cheese for the pasta. 5. I asked the waiter for some bread and it was already going stale. 6. The same demi-stale bread was served at breakfast. 7. The hotel restaurant was empty when I went in and the first table I sat at had a dirty towel. 8. The bed sheets had some holes in it. They were very clean, though. 9. Hotel is a bit too far from the city centre.

Prós: Liked the hotel and the view of our 6th floor room, it was located at the back of the hotel with a clear view of the moutains and the peaceful neighboorhood. And the parking was free.

Contras: the blanket and the shampoo, but it wasn't a problem at all.