Hotéis em São José dos Campos

Prós: Liked the hotel and the view of our 6th floor room, it was located at the back of the hotel with a clear view of the moutains and the peaceful neighboorhood. And the parking was free.

Contras: the blanket and the shampoo, but it wasn't a problem at all.

Prós: It’s a very nice place they have comfortable room nearly downtown and excellent breakfast.

Prós: Staff was great.

Contras: Bed linen and towels with poor quality.

Prós: I like most the breakfast and the employees ! They are very kind and polite.

Contras: nothing

Prós: Good breakfast. Large room. Enjoied the sauna and the view from the top of the building. Very good park service.

Contras: No hairdrier in the bathroom (available upon request at the reception)

Prós: location

Contras: cleanness

Prós: praticidadade

Contras: ndn

Prós: Comfy beds and great breakfast

Contras: Shower

Prós: It was good , but the bed was a little unconfortable and the biulding was old

Prós: Comfortable

Contras: Breakfast

Prós: I've enjoyed the reception from the staff. Really helpful, careful and sympathetic.

Contras: They don't have anything kitchen wise to provide. No silverware or dishes, napkins... really nothing. The A/C in my room was dripping on the mattress.

Prós: Beautiful and clean place, very cozy

Contras: A little bit far from town center

Contras: Breakfast should be served earlier

Prós: I liked the breakfast and the place.

Contras: The Air conditioning was not functioning. There was a burned light on the mirror. I think the lights are not enough to see everything in the room.

Contras: The bed clothes had stains and there were no hand towels the quality was not good

Prós: Poor breakfast

Contras: breakfast was no good, few options

Prós: A little dated...good location and fair for the amount. Breakfast was very good with a good selection. A/C in room a little old as well as the overall property. For the price it was fine.

Contras: Mentioned above.

Prós: Excellent location! Enjoyed the food & gym.

Contras: Internet service on my computer was very intermittent. Coffee/tea station in the room would be very nice, especially for a long stay.

Prós: LOCATION

Contras: THERE IS NO PLUGS ON THE WALL, WE CAN NOT CHARGE COMPUTERS OR CELLPHONES... IT WAS VERY HARD

Prós: All of the staff were excellent, caring and professional and this what made a big difference to our stay. Excellent location, next to a shopping mall. Breakfast was excellent. The rooms were super clean. The bar was amazing. I loved eveything about the Hotel. Will defiantly recommend and visit again. Keep up the great job. Thanks.

Contras: Nothing to dislike. Everything was great. Super comfort. Excellent location.

Prós: Same place as my class

Contras: Tv in the bedroom was old

Contras: Checkin process was too slow

Prós: The room cleaness was the main aspect I had considered to choice the hotel, and I really got what I paid for.

Contras: I think so that's the most negative aspect, I found in my opinion, was the lack of management over the whole staff, because we communicate some things was boring us (me and my wife) and nothing was done about our claims. The room tv's remote control and the air conditioner wasn't working correctly, the cleaness of gym room and maintenance of equipment was badly done, and when needed extend our staying the attendees at main desk were very evasive about that. So I think that there are a lot of point where the hotel can improve its service to became a reference hotel in the city.

Prós: Boa relação custo-beneficio. Serviço cordial.

Contras: Em minha ultima hospedagem houve confusão na reserva. Mas tudo foi acomodado sem grande constrangimento.

Prós: Great location and price!

Prós: Breakfast was very good, had a lot of options and staff were very polite.

Contras: There was some confusion during checkout, which is to be expected due to the time we went for checkout but there were people who crossed the line at the reception and instead of sending them back in line the recepcionist accepted their payment. Other then that everything was nice.

Prós: The toilet design that is separated from the bathroom. The faucet for the toilet is useful too. Friendly staff and smooth checkout.

Prós: My wife and daughter liked the security gate at the entrance. They loved the breakfast, with many difference choices, variety of breads, fresh fruits. The swimming pool area was good. They liked seating in the sun. The beds and pillows were really good. They had an excellent sleep.

Contras: My wife and daughter said the hotel is a bit old, but comfortable. Their room was a bit small and had a strange smell of mould! If staying again at this hotel, they would not like to stay in that same room.

Prós: Confortable, convenient, fast and easy to check in and out, and good breakfast

Contras: A bit far from restaurants and malls You need to pay at check in

Prós: It was perfect

Prós: Good location for busines traveller. ALso very secure with guard gate.

Contras: Not too much to sightsee if walking. There is a modern shopping mall within walking distance.

Prós: Safty inside.furn new and clean.swimin pool.the front disk.

Contras: Thae lavatory,no walking shoping.no free brakfast.

Prós: Safe and good facilities

Contras: A bit remote, not really near to anything. Need taxi or car to do anyhing outside hotel.

Prós: Business

Contras: No

Prós: hotel location

Contras:

Prós: Efficient and proactive staff. Location.

Contras: Nihil

Prós: The staff was great, room service took 15 minutes, theyet me checkout at 4 pm without more cost, and they opened the bar so I could have a drink while I waited for my driver. AWESOME!!!

Contras: N/A

Prós: Super super friendly host! Everything was so clean, the beds were comfortable, we had access to many games and TV. Amazing Breakfast and a great price for all that we have got in return.

Contras: It was perfectly fine!

Contras: Breakfast

Prós: Staff is outstanding! Very friendly and supportive.

Contras: Room was noisy. No sound insulation at all. It was possible to hear conversation on the adjacent room. Sounds from the street were very loud and irritating all through the night, specially on weekends. We could hear clearly people walking in the corridor. The bathroom was tiny. No hot water on the sink tap. Room service was provided by a bar downstairs with very limited food and of a bad quality. We ordered something on the second day, but we returned it, as quality was really bad. Really disappointing.

Prós: Staff increadibly polite and helpful.

Contras: Looks like a great place but also looks like they were trying to save money when furnishing the appartment! Could be an amazing place but l think price is steep for what you get in return! In my case, the pics did not reflect 100% the room

Prós: The room was very comfortable

Contras: There is no way to lock the windows and the breakfast is not the best.

Prós: Really liked the room, it’s quite spacious and nicely decorated jacuzzi and steam room in the room were a massive plus, what made me book it actually.

Contras: Not really prepared for a business person - no work area or nice bar to stay during downtime. Reception hall could be reNovated. No option of secure WiFi - needs to login on social media. Frigobar was empty and had to come down for a bottle of water

Prós: Location.

Contras: Pillows need replacement.

Prós: comfortable beds pillows and good AC

Contras: we like everything

Contras: hotel is going through renovations. lobby is under construction. some noise during afternoon.

Prós: Poor breakfast, poor bathroom

Contras: Mercure needs to train staff.

Prós: breakfast, location, cleanness

Contras: pay parking

Prós: Good location

Contras: I arrived late at night and wanted to get something to eat quickly, but it took me about 20 minutes to get through to room service to order. I even asked the front desk for help, but even that did not help much. Also, the bar soap is tiny and it’s quality is questionable. Please take it as feedback from someone who appreciates Mercure.

Prós: breakfast was good need a bit more fruits but it was good coffee and accommodating staff members

Prós: Great location and good breakfast

Contras: Extremely noisy. There are 3 dogs that are living in an abandoned area in front of the rooms of the hotel. These 3 dogs (see picture) are barking continuously day and night. I have asked the staff to change my room; the first reaction was to deny the problem and then to say that they were not the owners of the dogs and that was not their business. Very unprofessional

Prós: Location is very good!

Contras: Towels...

Prós: Great location, very nice facilities including pool and sauna and very clean place.

Contras: Pretty simple breakfast

Prós: Space Cleaning

Contras: Breakfast not so much options. Just one car to take baggage

Prós: Great location, very friendly staff (good English for those of you who don’t speak Portuguese), a better shower than many U.S hotels, good parking, and a great breakfast.

Contras: No real common area to relax if outside isn’t an option due to weather.

Prós: reservation process, fast check in and out reception, 24h self parking, crew, localization, swimming pool area, room facilities, cleanes and look all are pretty good.

Contras: breakfast deserves improvement (expected to have some cereal, waffle), fruits were few and didn't look too fresh). The towels did look old.

Prós: Staff and poll

Contras: Bed was bad. Shower bad too.

Prós: The staff are very kind, always! And the distance from downtown. There are parking for free!

Contras: The room wasn’t with son.

Prós: Clean, organized, staff very educated and helpful.

Contras: Bed too soft. Fan a bit noisy

Prós: The hotel has good breakfast service.

Contras: The hotel piping should be old, the water of the shower and all toilet smells bad.

Prós: Breakfast was good.

Contras: No soap provided, stayed a might and didn't have the opportunity to wash properly until arriving home again. It made my day extremely uncomfortable. The remote was stuck inside a cage glued to the wall, really hard to operate.