Hotéis perto de Aeroporto de Key West

Prós: Very large, well laid out room and covered parking available. I'm

Contras: Busy street

Prós: Cleaning staff was very nice. Front desk staff were very friendly, knowledgeable and professional. Place and room appeared very clean. But our room had a very musty smell. Kind of like being in your grand parents basement. My wife and sister said it smelt like a dirty mop. They saw a staff member mopping the ground floor garage area and said they bet they don't clean their mops very well. Suggest leaving mops in bleach while not in use. I spoke to several other guest who said their rooms also smelt moldy. Front dest did offer to move us from 4th floor to 2nd. After speaking to guest that stayed on 2nd , 3rd and 4th floors that all had musty smell in their rooms we just stayed where we were. Place looked very nice, but I can say we would not stay there again. If I or anyone in my party had azimuth or any lung issues I would have moved to another hotel.

Contras: Musty smell.

Was nice that it was away from the more touristy areas. A wonderful view and place of retreat!

Prós: Very clean. Plenty of towels. Room was beautiful. Staff was very friendly.

Contras: Can’t really think of anything

Prós: Everything was amazing I loved the decor!!!

Contras: Closer to down town

Prós: I love the breakfast and the staff was very helpful with my request to service the air conditioner.

Prós: I liked the pool, pretty clean and water was very comfortable. Definitely recommend getting a suite since those are the only rooms with a nice view, the standard rooms face a parking lot.

Contras: What I didn't like was the smell of the room and the fact that our first room had a used razor in the bathroom.

Prós: The bed was comfortable and clean. The complimentary breakfast was very good and well stocked.

Contras: The room was quite dark and the toilet didn't work. However, they did send someone immediately to fix it. The room had a musty smell. When the maid came (we were there for 2 days), she only left one washcloth and one handtowel for the two of us.

Contras: Got a small room that I understood was directed by using Kayak or 3rd party reservation service.

Prós: We were booked for the next day in the hotel (by mistake) but the Manager was so helpful and understanding that he accommodated us 1 day before without any hassle with just 1 phone call to the hotel booking agent.

Prós: Most comfortable bed ever!!! People very friendly.

Prós: Close to airport Continental breakfast lots of TV channels

Prós: Staff was wonderful, breakfast was better than expected

Contras: Our room and elevater could use an update

Prós: O quarto é maravilhoso

Contras: O atendimento é o mais horroroso possível. Pessoal sem nenhum tipo de cordialidade e prestatividade.

Prós: Quarto muito limpo! Parecia nunca ter sido usado, tudo novinho e impecável. Decoração linda

Contras: Longe das praias que dão para nadar

Prós: Da Decoração

Contras: Localização

Prós: O hotel está remodelado, tem ótimas condições.

Contras: É um pouco longe da praia, tem de se ir de carro.

Prós: I loved so much about this property. It’s extremely well maintained lots of amenities. Several private areas, excellent pool side with a gorgeous pool with bar service front he tiki hut

Contras: Hmmmm the being on the busy intersection is only negative if you ride a scooter

Prós: No había desayuno. Lugar limpio y bonito. Pero no relajante

Contras: Too much noise. I called the front to try to talk to other guest about their noise and the noise got worse. It was constant ruckus, and stomping and running on the wood floors super loud, i rent to have a relaxing vacation and I understand others trying to have fun but there’s a time limit for that. They were still making noise at 11 pm. I had my twin 1 year olds could not stop crying because it was that loud. Also No bilingual employees. We

Prós: Loved the location and the room

Contras: One of the reasons I picked this hotel was because of the screened porch. I took my mom and I knew she would enjoy sitting out there reading. Unfortunately I did not know they were remodeling or construction was going on so the outside was very noisy and my mom was unable to relax due to all the vehicles and machinery moving around and beeping. I should have known something was going on when we got into the elevator and it had heavy felt blankets lining the walls so the elevator wouldn’t get all dirty and scratched up.

Prós: Exceptionally clean. Beautiful and lush landscaping. Quiet community. Gorgeous view from our balcony. Everything we needed!

Contras: N/A

Prós: Loved the apartment

The 2-bedroom suite in the Hyatt Resort was clean and spacious. They offered so many amenities in the room. The resort itself was beautiful. I would definitely stay here again.

I have stayed in alot of hotels, this place was great. I was pleasantly surprised when we arrived. The only thing I would recommend to upper management is that the cleaning staff should be trained in not entering a room that is occupied. I was on the patio with family and see the blanket move on the couch. Thought it was my daughter in law, but opened the slider to see it was housekeeping. 3 purses out in the open. That unnerved us. But everything else was perfect. Thank you We will stay there again.

Prós: Hotel bem bacana! Amplo e confortável

Prós: localização adequada se estiver com carro espaço da piscina agradável staff muito atencioso

Contras: sem café da manha, embora haja café e chá na recepção chuveiro fraco

Prós: Pessoal agradável no atendimento e quarto muito confortável.

Contras: Localização distante do centro e mobílias um pouco antigas.

Prós: As acomodações e a localização são excelentes. O apartamento tinha uma suite master com banheira de hydro. O hotel possui uma infraestrutura excelente, ambiente muito agradável com uma piscina muito boa, inclusive fomos brindados com uma "pool party". Estacionamento incluído.

Contras: As vagas cobertas do estacionamento são bem disputadas mas existem outras vagas disponíveis na parte externa que nos atendeu perfeitamente nos dias que chegamos um pouco mais tarde.

Prós: Ampla ,espaçosa e com tudo que um apartamento pode ter ! 2 quartos e uma sala ótima . Varanda deliciosa!

Contras: Nada

Prós: The cleanliness, location, the friendly staff, the decor, pool, the overall atmosphere are all great.

Contras: The bar closes earlier than I would like. However, the location is central to many places to eat so that was definitely not a deal breaker. But since each room has a refrigerator and a microwave you can order early and heat it up later.

Prós: Loved everything

Contras: Wish they used real eggs for breakfast

Prós: Our stay was great. We really enjoyed the room, pool, the views and nice hydration station they have. Overall a good experience.

Contras: breakfast wasn't that great. could add more veggies and stuff working in there could be nicer. No room service unfortunately, no towel change. A bit far away from the center, but they have free parking for guests.

Prós: The only thing that really stuck out was the customer service by the staff and the location is beautiful.

Contras: I was very disappointed with the cleanliness of the hotel. Upon arrival I found hair in my “clean bed”, the floors in the room were dirty and I found a roach in my bathroom a few days in. I don’t think the price I paid per night was worth it at all.

Prós: everything was new and clean

Prós: Location was great! Not too close to the main strip, but close enough for a quick Uber. Very quiet and relaxing.

Contras: The "Beach front" wasn't a beach.

Prós: Wifi not in rooms. Continental breakfast is wonderful. It was nice to be away for the busy part of Key West but yet close so not a lot of driving. Front desk staff polite and pleasant rest is hit and miss. Rooms clean.

Prós: If the owners would spent a little money to modernize the rooms, this would be the place to stay in Key West. It's secluded, on the water and very reasonable. I will stay there again.

Contras: The carpet, a/c, tv's paint need upgraded. The tiki bar would be a great party spot.

Prós: The resort was not hard to find. It's location is right off the main strip. But when entered the parking lot was surprised by the unkept building. The staff was prompt and courteous. Overall the room was cleaned but paint was peeling off the walls, the toilet leaked, the bed was uncomfortable and squeaky, and everything that seemed worned down and old.

Contras: I didn't think the price was right for the stay and worth the price of the room.

Prós: Location and waterfront view... iguana and other wildlife were around the area so that was nice.

Contras: Termites, disgusting bathrooms, wife got bed-bug bites, unpainted drywall patch in room. Wouldn't pass housing code if newly built. Closer to a "no-tell-motel" than a resort.

Prós: Great Loacation

Contras: Staff was poor, room was adequate. Air conditioning was poor.

Prós: The location is good, could rent a bike easily, stayed there for 3 nights and everyday someone did cleanup the room. There was a fridge and microwave which did help.

Contras: 1)The room was nasty. The carpet needs to be changed immediately, not cleaned as you cannot walk without slippers in the room, your feet will be BLACK. 2) They provided a coffee machine but no sugar and/or creamer in the room. 3) The breakfast wasn't great, no eggs at all :( 4) There was a broken hair dryer in the bathroom cabinet, the cabinet had a lot of molds. 5) There were 2 lamps in the bedroom which did not work. 6) Worst of all, the AC was a wall /window fixed, right next to the bed. Guess the filter wasn't cleaned for a long time. I had a severe cold which got worst every night we were there. 7) Overall, not worth the money, very unhygienic and need a serious renovation or cleaning.

Prós: I liked the breakfast and the rooms were nice and comfortable. The hotel was 5 minutes away from everything. The room does not need to be upgraded. Seriously it's a room with beds, bathroom, and tv. Our tv was not a flat screen but so what... I thought for the price, this was great.

Contras: The staff seemed a little disoriented towards hotel policies. There was a lack of communication between managers and staff.

Prós: The room was quaint and very cool. Loved having a frig.

Prós: It was easy to check in and folks were friends enough.

Contras: pool wasn't heated and there could have been more of a breakfast selection

Prós: Booked two beds and when we got there they told us they didn't have any left

Contras: Place was dingy

Contras: The property needs significant updates: new paint, non-dripping plumbing, wi-fi around the property (and rooms), carpeting, etc. It looks like the owners haven't invested anything in the property for at least 20 years.

Prós: Nothing to like ... I never got to experience Banana Bay Resort as they over booked the property and ended up palming me and my friend to another property further away from the activity center of Key West.

Contras: The property was over booked so we were dumped off at a lesser competition's facility. I was told (via e-mail) that I was notified as early as possible but the fact remains my notification came as I was enroute to the airport for a flight to Bogota. Very disappointed in the customer service. Whatever experience I had was tainted from the start.

Prós: Our room was very clean and neat. We enjoyed the porch for morning coffee.

Contras: Checking in was quite busy and maybe that's why it seemed quite disorganized.

Prós: Location was decent Bed was comfortable

Contras: Overpriced for an old and somewhat run down hotel I will pick someplace else next time.

Prós: great staff, free upgrade, very friendly

Contras: Poor service from front desk staff - when asked where the town's tourist center was we were told to look it up on Google. Same answer to our question about how to get to Duval St.

Prós: The location / the hottub

Contras: The complimentary breakfast was weak, the staff not the friendliest people

Prós: Location is OK.

Contras: Have stayed here before and new it was average at best. Room was in old section of the hotel and was horrible. Other room already had somebody in it so they moved us to another hotel. We were a group traveling together and they put us in two different hotels.

Prós: Location

Contras: Carpets are nasty , room cabinets are damaged, front desk rude,bathroom looks dirty. Went here for my two year anniversary. Never coming back!!!!! This was worse than a motel....

Prós: I checked in after dark and was out very early to get the ferry to the Dry Tortugas, so didn't really experience much. It was a good value and good location for where I needed to be, without the high prices of downtown (old town) Key West for just a place to sleep. Room was pretty basic and clean, which was good enough. I had to go to the lobby in order to get Wi Fi (the clerk confirmed that).

Prós: Staff was nice. Location is good (close enough to Duval St, without all the noise). Bed comfort was meh.

Contras: Bathroom needs some updating. Dirty walls and floor. Bathtub was clean though. The state and cleanliness of the hotel is what you would expect from a $50/night hotel. Nowhere near a $225/night room.

Prós: My husband and I enjoyed our stay at Banana Bay. When we arrived, we were offered either the queen size bed downstairs room or a king upstairs. We took the king. Great room, canopy bed, good TV/Fridge/Coffee Maker/Microwave. Free parking. Pool and hot tub were nice. Breakfast on the patio overlooking the bay.

Contras: Location was convenient for our purposes this trip, but right on the main drag and not much "curb appeal". No in-room wifi, but we were not using wifi much while we were there, anyway. Breakfast was sparse. Fresh fruit would have been nice. It's not 5 star, but better than I expected.

Prós: A lot of coconut trees nice waterfront sitting area to relax and have breakfast

Contras: A little bit not convenient to get in and out drive way

Prós: The pool was nice and the room was fairly clean

Contras: The hotel pool is clothing optional this information is not provided when making the reservation. The staff is not very friendly and do not provide porter service even though the rooms and the front desk are in two separate buildings. There are no elevators.

Prós: It was nice to have access to the grounds all day on the day of check-out

Contras: Staff was rude upon check-in, room was very dated, kitchenette cabinet doors were broken and chipped, woke up to cockroach on the floor in the am. Definitely not worth the money.

Prós: Great price for Key West. Room is big and has a fridge and microwave, which both came in handy. King size bed w/ canopy is nice. Pillow are comfy. Nice pool with water mattresses. Free parking and good location

Contras: No in-room Wifi, but hey, I didn't go to Key West on business. This isn't a fancy pants resort. If you want HD TV and a gold toilet seat, you'll have to pay much more money.

Contras: Not worth the cost. You walk in and it smells like mold. No beach near by. No internet. Will not stay there again!

Prós: Excellent location, and there is such potential in the facilities that it was hard to understand why they wouldn't be optimized. Little things like someone walking the grounds with a broom and dustpan, would have made a HUGE difference. There is no denying this is a facility with lots of potential as the location is PERFECT, the facilities are on the path to excellence, etc. The front desk clerk was rude, and so I suggest minor changes only to make this rating go from good to excellent!

Prós: James (the front attendant) was super nice, very helpful and had a great understanding of his guests. We were upgraded to a suite when we got there and it was free! That was awesome because this was our honeymoon/anniversary weekend. Nice facilities and the pool is clothing optional. But the absolute best part was the friendly and fun staff. We loved it. - JP & Britt Neal -SC

Prós: Ended up in Key West during the first weekend of fantasy fest, wen I realized the timing of my trip I was worried I would be stumbling into the Bates Motel, given my last minute booking. Pleasantly surprised as was the theme of this Key West visit. The room was clean, spacious, and the bed was really decorative. Great Stay.

Prós: Location was good and convenient to move around Breakfast and area was basic - waffle maker a nice touch Grounds were well kept Good parking availability

Contras: Was in room 405. Let's just say the whole room and bath need a lot of updating. It's old with a feel of overuse and undercard, definitely needs painting, carpet is old with corners undone, walls are pretty thing, loud air conditioner hanged with patchwork, broken handles in kitchen, noisy old fridge. Noticeable moldy smell every time one enters the room. Didn't change sheets even if they got dirty. Tried connecting to wifi once and didn't work. Not really a beach, more like a bay overlook. Used room as mainly sleeping quarters but really not worth the $ spend. Would not repeat unless had no other choice.

Prós: Would never stay there again has bed bugs and roaches very rude staff didn't want to do anything for us bed was broke in half when got there did not clean rooms one time very disappointed

Contras: Bed bugs and roaches the staff

Prós: Beautiful spot on the water. Quiet.

Contras: Room furniture looked old and dirty. Pool was uncomfortably warm. Breakfast quality was mediocre.

Contras: That I didn't get to go!!!! Kayak aloud me to book a hotel that was an ADULT ONLY resort when I was going with my 2 kids!!!! I would like my money back!!! All 646 dollars back!!!!

Prós: Conforto e limpeza

Contras: Café da manhã

Prós: Located on the marina and small enough to not feel overcrowded.

Contras: Nothing. Only thing that comes to mind is the pool pump was broken and was being repaired. Not a big deal though.

Prós: We loved everything about our stay at The Perry! It was so nice having a few different restaurants to choose from on the property, so we didn’t have to worry about going anywhere. We also enjoyed that there was a shuttle so we did not have to pay extra for an Uber/taxi if we wanted to go see the town.

Contras: We loved our stay, but the only thing we wish would’ve been better was comfier beds. It wasn’t bad, but with how much we spent we were only a little disappointed when it wasn’t as comfy as we were expecting.

Prós: The Perry Hotel is a boutique hotel - small, intimate & modern decor. Beautifully located on Stock Island Marina, so views & sunsets to die for. Three food options onsite & two awesome pools. We will definitely return to The Perry & recommend to others.

Contras: Our stay was absolutely perfect!

Prós: Breakfast was good

Contras: Small menu at 2 pool bars

Prós: Intimate & personalized setting & service at this beautiful boutique hotel right on Stock Island Marina. Nice to have 2 pools & several dining options onsite. Cannot beat the free shuttle to & from all the action downtown!

Contras: Just wish we had arrived after the opening of Great Lakes Coffee shop. The property itself is beyond reproach however.

Prós: Loved every bit of our stay.

Contras: The maid service was not that good for such a beautiful facility.

Prós: Breakfast & dinner was excellent Room and entire property is so clean and staff was so friendly. We will be back for sure.

Contras: A more comfortable chair in room for reading.

Super friendly staff always willing to help. Pricey and about a 25 dollar lyft ride to Duval, but it was nice to be away from all of main attractions. Would definitely recommend and would stay again.

Great experience

Prós: The shuttle to Duval was awesome! Free parking for our rental car. Comfortable pool area/seating. Beds and pillows were perfect! Gym facilities also perfect! Hotel boutique was stocked with adorable clothing and jewelry.

Contras: Pool was a little small. Didn’t like sliding bathroom doors (in the hotel rooms) that don’t lock. No hotel store for snacks, toiletries etc.

Prós: We loved everything from the location to staff. The rooms were comfortable, it has a great pool, a restaurant that serves breakfast and dinner and the a restaurant off the pool that serves lunch. Met the owner and he has been in the hotel business for years and you can see it's not just a business but a passion for him!

Contras: There was not a thing we didn't like!

Prós: Absolutamente tudo no hotel foi maravilhoso! Instalações novas, quarto e banheiro impecáveis, fitness center completo, restaurante e atendimento ótimos

Contras: Indicação de passeios pelo concierge. Realmente deixou a desejar pq o hotel ofereceu passeio caríssimo que pagamos ao hotel e o passeio foi horrível. Mesmo após reclamação não devolveram nosso dinheiro.

Prós: Quarto amplo e arejado, arrumação perfeita. Bom restaurante. Localização mediana.

Contras: Staff pouco dedicado.

Prós: O hotel é novo, a decoração é bonita, o quarto é amplo, o restaurante é bom e a equipe de profissionais muito boa.

Contras: Como viajei com filho de 4 anos, esperava que tivesse alguma atração para ela, como uma brinquedotecada ou coisa do tipo, todavia, para crianças não verifiquei qualquer atração. A área de lazer poderia ser melhor, considerando que o hotel fica bastante distante do centro de Key West. Achei a parte de lazer bastante limitada em face da proposta do hotel.

Prós: Hotel de primeira linha, com funcionários simpáticos. Era aniversário do meu marido, pedi ajuda e eles fizeram de tudo para que fosse um dia especial.

Prós: Hotel bastante charmoso, piscina agradável e bom fim de dia. Funcionários muito simpáticos. Apesar de não termos tido tempo, o restaurante do hotel promete bons repastos.

Prós: Ótimo quarto , Staff gentil e atencioso, localização boa, ambiente muito charmoso .

Prós: The resort and room were very clean, and the property itself is protected by a gate guard, which was very comforting. Our room had a beautiful view and was very comfortable. The SUP rental was so fun, and the two free hours you're given is more than enough to enjoy! The shuttle to and from Key West was always timely, comfortable, and safe - one of the best parts of our experiences!

Contras: There are no restaurants or food options nearby to the hotel. The YellowFin restaurant on the property is clean, and the staff are nice, however, the food is a bit overpriced; more worth your time to wait for meals when you go into Key West! Our walls were a bit too thin, and we could hear our neighbors during the louder portions of the night. Additionally, we were disappointed in the advertising of bike rentals - the resort implies that you can rent a bike and easily traverse to Key West or other locations, but that's not the case, as taking a vehicle is almost a must to cross the bridge over.

Prós: The chef prepared the best family style meal for us using the fish we caught charter fishing. The concierge is fabulous at making recommendations.

Prós: We asked for a quiet room. I have never slept in a more quiet, pitch black room , comfortable bed in my life! Very Clean Everyone was Very Nice The shuttle into key west was wonderful. Jeff was very helpful, accommodating, knowledgeable and informative! We are grateful to him for that. The pools are beautiful, we really enjoyed them and walking around the marina seeing all the incredible boats.

Contras: Where’s the ice machine?

Prós: I liked that they basically had two rooms in one area, they have a lot of water activities on site. They mentioned that there were restaurants on site and room service as well. Parking was very easy and rooms were very accessible. Bike rentals and golf carts were also an option to explore key west. :)

Contras: Even though we made a request for rooms to be near each other to my friends; the request wasn't accommodated. It would've been better putting our two rooms in the same area.

Prós: From beginning to end, our stay was phenomenal. This staff is professional and courteous. The resort community itself is gated with someone staffing the gatehouse. You must use your room key to renter the community. Room service is fast and the food options are good. They knock and drop it at the door. When we checked out we still had the use of the resort for the day which included kayaks, paddle boards and the pool. They also had jet skis and bicycles available. A friend of mine and I both brought our teenage girls and they loved it as well. In addition to the amenities, they also have outdoor ping pong, as well as a giant outdoor chess board and connect four.

Prós: the settings, the pools, it was clean and keep well

Contras: when booking online disclose all the hidden charges, they advertise a reasonable rate then hit you with high parking fees, then high resort fees, i could have stayed in a better place if i had known the true cost. and they don't disclose till you show up and can't cancel your reservation. i call that a bait and switch.

Prós: Amazingly clean and well-maintained with a friendly staff. We were in Building 4 with an ocean view, not overlooking the swimming pools (there are six!) and the marina. Building 4 is quiet and peaceful and the balcony with a table and two chairs was comfortable. Food and service were good although I expected the Yellowfin Burger to be a Yellowfin Tuna Burger rather than a hamburger. The hourly free shuttle into central Key West is convenient; apparently it is a good idea to get on the shuttle list for afternoon/evening rides because everyone wants to go downtown for a sunset dinner.

Contras: Towels are not available at the swimming pools after mid-afternoon; take towels from your room. We sat at a table under the umbrellas outside the Yellowfin Bar & Grill in the afternoon and were completely ignored by the servers; somebody passing by could have stopped by to say "You have to order at the bar". The mandatory resort fees are high.

wonderdful and friendly

Prós: Cama

Contras: Estrutura da cozinha no apto, vista do quarto ( eu me hospedei no melhor quarto- paguei U$ 4.100,00) , academia (pq não existe academia é mentira, o q existe e uma sala minuscula sem praticamente nada, tanto que nem foto da academia existe), e distante o que não compensa já que qq estacionamento em Key West é caro. Um dos piores custo/beneficio que eu já me hospedei e sou um executivo que viajo o mundo inteiro. Eu mandei e-mail, liguei para requisitar fotos da academia e eles nunca me mandaram exatamente pq nunca existiu a academia .

Prós: O hotel apesar de ser distante do centro de Key West possui ônibus que faz o traslado gratuito para seus hóspedes de hora em hora. O serviço é excelente e não tivemos problemas para utilizá-lo. A estrutura do hotel é excelente, e possui alguns serviços e inclusos e outros pagos a parte. O quarto é espaçoso e a vista é linda.

Prós: É organizado

Contras: Check in é as 16hs! Um absurdo. Mandei email perguntando se poderia fazer check in um pouco antes, mas nem responderam. Continuando, Além do valor da tarifa é cobrado 30% a mais só em taxas aproximadamente.

Prós: Das instalações

Contras: Do fato de uma das piscinas não estar aquecida e as outras sim e não haver sinalização. Ficamos dois dias e apenas no final percebemos que algumas piscinas eram aquecidas e outras não. E pelo que notamos muitas pessoas não perceberam tbm.

Prós: Local muito bonito e agradável. Ótimo restaurante.

Contras: O site do booking noticiava café da manhã incluído, mas não estava disponível. Falta piscina aquecida ou jacuzzi para dias frios. O hotel tem 4 piscinas e nenhuma aquecida.

Prós: O hotel é maravilhoso, quarto limpo e confortável. Possui 6 piscinas e o Staff é muito bom!

Contras: De ter reservado um quarto Ocean View e não ter ficado no que reservei. O hotel estava passando por uma reforma porém fomos previamente acusados. MAs o hotel é ótimo!

Prós: The room was spacious and very cleaned. The landscape around the facility was awesome. The staff was very welcoming. The breakfast was very good and the staff at the bar were very nice.

Contras: We didn't like that its next to a Home Depot. And we think its overpriced.

Prós: The room was very clean, quiet, comfortable, and roomy. We enjoyed the four swimming pools and the poolside restaurant. The staff were all helpful and friendly!

Contras: It was a bit of a hassle to use valet parking, because we’re just used to parking ourselves. They did have a great valet staff!!!

Prós: The location and that it has a restaurant on site. The pools are very nice.

Prós: Beautiful property and loved the labdscaping

Everyone we came in contact with were super nice, the place is beautiful and well cared for.

Prós: Nice resort with beautiful grounds. Rooms are comfortable and nicely decorated. We stayed in an "ocean view" room which had a very nice "beach area outside of our back door and veranda.

Contras: Parking is limited and constrained. The shuttle service to Old Town is inconvenient (2 hour intervals); but free. There are very few local (within walking distance) restaurants. The best, a Fridays, has closed.

Contras: Resort fees

Prós: We loved the place, It was well kept and clean, had nice pools and outside bar. The staff is great and all you have to do is ask and it gets taken care of.

Prós: PK staffers were very diligent in their quest to make the hotel first class. Thank you for your efforts!

Contras: Our room phone never did work. Internet service was frequently interrupted. BR sink faucets functioned poorly. The White Sox did not win too many games.

Prós: Beautiful resort with amazing gardens surrounding four pools. Reasonable price. Staff was very friendly. Wish I could have stayed longer!

Prós: The location was nice....

Contras: Too pricey for what you get. Don't expect to relax! More of a party hotel. Thought I was back in college but then I couldn't afford it.

Prós: Loved the resort and public areas. The bartender was the nicest lady I have ever seen. She made our trip.

Contras: When we arrived at 6pm I was told my room was not ready as I had made my reservation an hour before....so I guess rooms don't get clean unless there are reservations made which made no sense.

Prós: Beautiful, large, quiet rooms; free parking

Contras: Beach front but can't swim in the water.

Prós: Everythink

Prós: Townhome style hotel rooms with porches and balconies. 4 pools. Shuttles to the beach. Next to Walgreens.

Contras: Late check in time.

Contras: Expensive for what you get. No extra incentives are included in what you pay for the rooms it all costs extra. Rather go to the marriott just down the road again.

Prós: great value for money.

Contras: food was a bit pricey and left a bit to be desired.

Prós: Very nice and beautiful

Prós: The room we had was very nice. We had multiple view balconies and it had a townhouse like feel to it complete with a living room and 2 bedrooms/2 baths on different floors. The resort was within walking distance to restaurants and shopping. The 4 pools were located side by side with flora and fauna separating each other and were filled with salt water. Each pool area having fresh water showers to rinse off with. Check out was super easy, you just called the front desk to checkout.

Contras: The only negative comment is the parking. The number of parking spaces within the resort does not accommodate the number of guests. We had to park beside a Walgreens which was near the resort but did not have walkable pathways to the resort. We had to walk through trees and climb a slight hill that had no traction.

Prós: I will most likely find a different hotel to stay at next time .

Contras: Atendimento péssimo, inflexível. Estragou os planos da minha lua de mel com minha esposa, busquei um local diferenciado para ser especial e não da forma que foi! Não recomendo por tudo que passamos e atendimento que tivemos. Busque outras opções em Key West.

Prós: Cama e limpeza. Cama bem confortável e a limpeza muito boa.

Contras: Na descrição do quarto informa que teríamos roupões, chinelas e nada disso tinha no meu quarto. A comida do hotel não é feita lá, pedimos um prato e veio gelado. Na saída do hotel por 2 vezes precisamos desviar o hotel inteiro porque as fossas de esgoto além de deixarem o hotel com o odor péssimos teríamos que pisar no coco. O Hotel não disponibiliza estacionamento, vc é obrigado a pagar o valet e não está na descrição do hotel.

Prós: O hotel é antigo e recebeu alguma reforminha. Nem de longe merece a nota que está classificado no booking. Poderia dizer que a única coisa que se salva foi a cordialidade dos funcionários, que é nota 10. Tivemos vários problemas, que foi rapidamente “solucionado” pelo staff. No entanto, para nós o que foi pesado foi a falta de limpeza no quarto. Estava completamente sujo. Ao chegar, podíamos sentir a areia no chão, e as nossa meias ficaram pretas. Na atual situação que estamos vivendo, creio que a limpeza é fundamental. Se não conseguem limpar a areia que é visível, imaginem sanitizar contra um vírus. Ponto positivo foi a varanda com pé na areia, embora estivesse com lixo era bonita.

Contras: Limpeza deixou muito a desejar, chuveiro não funcionou direito (resolvido) e frigobar que não gelava. Não entendo a cobrança de uma taxa de resort. Pra mim, é um hotel com pequenas piscinas. E, para completar, fomos na piscina as 4pm e já não tinha mais toalhas disponíveis. Pelo preço cobrado poderiam servir um café da manhã, mesmo básico.

Prós: Espaço, acomodações....

Contras: Pessoas frias no valet e na recepção. Gorjeta imposta na conta, mesmo depois de corrigir pessoalmente. Banheiros da piscina sujos. Falta treinamento no restaurante da piscina.

Prós: Ficamos numa suíte de dois quartos, sala de estar, varanda e vista parcial do mar. Os quartos são amplos e confortáveis, as piscinas (aquecidas e acessíveis para quem tem necessidades especiais) ficam no centro da propriedade, cercadas por plantas, com otimo atendimento do bar. O hotel recebe encomendas, tem água gratuita e seus funcionários são gentis e atenciosos.

Contras: Uma sugestão: pelo preço cobrado e por toda a atenção dada ao cliente, faria todo o sentido que o café da manhã estivesse incluído na diária. Os preços do restaurante são salgados.

Prós: o hotel é muito confortável

Contras: o hotel nao aceita pagamento em espécie Dolar Americano apenas em cartao de credito

Prós: The unit was very spacious.

Contras: It could use some updating. The closet doors came off their tracks. There was cracked drywall and the cabinet door under the kitchen sink was broken. Also, there was no beach access. I thought we would have a beach to go out to.

Prós: Beautiful condo..lots of room. Full kitchen and great shower and tub.

Contras: Very spacious condo but no beach view

Prós: The location of the property was good, just down the street from Smathers Beach and a short drive into the popular areas of Key West. The building was clean and the amenities such as the pool, the private beach and courtyard areas were nice! The large private balcony was perfect for morning coffee! Our condo was spacious and comfortable.

Contras: Gaining access into the main building, on our arrival to the property for the first time, was frustrating. Our flight arrived at 4:30pm, when we arrived to check in the management office had already closed. In order to gain access to the building security was contacted via the intercom located on the outside of the building. The “help” and responses we received from security in obtaining initial access to the building and locating the lock boxes, inside the locked building, were short and unwelcoming.

Prós: The television set and shower in master bath.

Contras: There was only 1 roll of toilet paper , no trash bags , which we had to buy. Unable to sit on the balcony due to foul smell from the algae. I wish I was informed about the smell. Location not the greatest.

Prós: Huge two bedroom condominium. Clean, well appointed with a covered assigned parking spot. I can’t tell you how nice it was to know that you have a parking spot no matter what time you come or go.

Prós: Clean.

Contras: Beds too hard. Smell from the beach.

Prós: Roomie for all of us. nice kitchen/LR and balcony. Pool was great, balcony view of gardens nice. master bathroom very nice walk in shower. Call to have groceries delivered which was great. Easy to get Uber/Lyfts/Taxi to get around as we didn't rent a car.

Contras: Needs a few items taken care of deeper cleaning & dusty in laundry shelves and nooks. Cabinets in kitchen loose on hinges. Limited lighting in second bedroom (very dark - only one lamp no overhead lighting) folding cot so uncomfortable had to use couch instead. Need more places to hang clothes in master bedroom need to finish install of shelves and rods in cabinet (looks nice) 2nd bathroom was/is probably for kids but sink and toilet are so low. Beach/Pool towels would be nice to add as there are bathroom towels only.

Prós: Good location and pet friendly. Owner was very knowledgeable and gave us great recommendations of places to visit. Upgraded room with no charge due to plumbing issue.

Contras: The property could use an update in decorating. There could have been an easier check in system.

Prós: Everything was great for our stay. We look forward to staying again.

Prós: Very private and pretty setting. Room was comfortable and rain head shower was great. Chessie the cat was a sweetheart! Manager was very helpful.

Contras: Pool was pretty small but we had it to ourselves the entire time so it was fine.

Prós: Great location, close to beach within a 5 min drive or 10-15 walk. Beautiful jungle foliage and plenty of fruits! Quiet residential/BnB area not like the hotel scene. Free parking which many places do not offer.

Contras: I booked through booking.com instead of directly and two things were not translated such as a dog fee and 10% COVID cleaning fee. Booking.com states in both the Amenities and House Rules sections: "Pets are allowed on request. No extra charges," so i wasn't expecting a $30 per night charge. Not a big deal, just caught me by surprise that's all.

Prós: Mark was excellent. The hospitality he gave us was exceptional. Anytime we needed anything he was there to help us. The hotel was fabulous. We loved the room the decor was beautiful

Prós: Location, staff availability

Contras: Some services (bicycles) available with extra charge only

Prós: everything.

Prós: Absolutamente tudo!

Prós: The only problem i had was there was very low water pressure and the toilet clogged too fast, and there was no plunger

Contras: Pool was perfect and the rooms were nice, and the staff was friendly and helpful

Prós: The pool was beautiful!

Contras: They booked us in the wrong room and could not explain the bill correctly at all.

Prós: Everything was so adorable! Our room was great staff at bar and lobby great. The pool was amazing!

Contras: They only do room service on request and we were never told that.

Prós: clean for the most part, some of the staff was nice, location was ok ..Still had fun in the keys though !

Contras: ants in the bathroom on tub and sink! we had an electric car and I was told there was an outlet from one person, my husband and I couldn’t find it, we asked another staff member who asked the manager about the charger and they told us they did not have one! so we had to take car back and get gas , the day we left I seen someone charging the electric car in front of the building! We also requested late checkout prior to stay and during stay, I was told we couldn’t check out late until I pleaded with the front desk, then I was told you can checkout at 12pm no charge. I called back and spoke to another front desk and told them I needed to checkout at 1pm due to the key west express boarding time, I was told they would charge me $100. I did agree to that amount but it really was not fair to us that we had to pay the entire late checkout fee! I’m also still waiting on my receipt, which I never received, I did notice the update to payment in my account.

Prós: My friends and I stayed at Havana Cabana for 5 days and we loved it! We had a room that was right off the pool. It was quiet at night and super fun during the day with drinks and music. The shuttle drivers were SOOO nice!!

Contras: Cons were having to ask for towels every day and not having room service due to covid restrictions. My advice is to put a towel shelf or something up so people can grab wash cloths and towels when they need them and put hampers out for dirty towels to be picked up.

Prós: What wasn't there to like? Everything was perfect!!! The room exceeded my expectations, to the patio right outside the room, the bathroom was to die for. Loved, loved, loved it!!

Contras: N/A

Prós: Clean, nice atmosphere, friendly staff

Perfect for family and very nice.

Very nice and clean. Nice pool, room, bar and very good food. Highly recommend.

Great location if you aren't staying IN downtown Key West. Convenient to EVERYTHING. Fantastic pool area. Super happy with our stay.

The worst hotel in Key West. There are others hotel much better than this.

Lovely hotel! Really enjoyed our short stay.

Great place and friendly staff. It was pricey but reasonable.

Stayed here in Aug of 2021… the breakfast is on the lighter side- coffee is amazing! Best part was the food! The lunch options are amazing! Best around that area and we ate out every night! The conch fritters and mahi quesadilla is too DIE FOR! We had the pleasure of dealing with Wayne- he was so amazing with my boys- attentive with them and super courteous! Really made our experience so much more comfortable and really went the extra mile! The front desk was also very accommodating and really friendly- id have to say the service is suburb!

We loved our stay at Havana Cabana. They have a lot to offer and we hope to visit again!

We stayed for 3 days and had a great time. The shuttle on convenient, the pricing is awesome, and the pool, bar and food was awesome. There was some live music one day. And a fun mermaid festival lady with tails for you to use in the pool.

Found several cockroaches in our room! There were even in the coffee maker too.

Havana cabana was a decent hotel for the money. Very nice pool area. Our only thought would be the shuttle give you more options than just 1 drop/pick up.

Love everything about this hotel.

Great place ! Percy location !

The Havana Cabana is OK. Pool area is great. It’s cute. But the rooms need repairs/upgrades. The musty smell was overwhelming. Faucets leaked. You could see all the wear and tear. It’s not bad for a slightly lower cost place in Key West. But I don’t know if I’d return.

We arrived in January 1st and it was less than relaxing. They had dance music blasting and our room sounded like a dance club despite the door and windows being closed. We booked a king size bed but we’re given a standard room and basically told you get what you get. Our room keys never worked for the three days we were there and despite being promised a visit from maintenance for that and a leaky toilet, neither ever happened. The bar/pool are were beautiful and if I was just traveling with family, I would probably book here again. It was an ok place, just certainly not what the reviews would have led me to believe and certainly not anniversary weekend worthy.

Prós: The shuttle is very convenient.

Contras: The staff was bribing everyone with free drinks to write trip advisor reviews. Had random gratuity charge added to my bill which I requested to be removed.

Prós: Excellent and magical place! You can breathe the air of the Havana of the 50’s. Good food service and drinks!

Prós: Pool was great (look out for the resident iguana's), hotel was very clean, and a nice bar and "food truck" for dining.

Contras: If I had to complain, the doors didn't seal well

Loved the pool area! we also enjoyed the shuttle downtown but it could be a hassle since it doesn't carry very many people and doesn't stay out very late. that alone can make nightlife incredibly difficult.

The accommodation where nice and the pool was amazing.

Prós: A cama era muito confortável, a piscina era ótima, quando chegamos no sábado tinha um Dj tocando na área da piscina e estava bastante animado .

Contras: Enviei dois e-mails para a acomodação perguntando se eu poderia fazer o checkin mais cedo, como eu já estava na cidade, e não obtive retorno algum. Mesmo assim cheguei no hotel mais cedo e pediram que eu ficasse aguardando na área piscina. As 4pm que era o horário que estava agendado na reserva para eu fazer checkin, eu voltei na recepção e ainda assim não pude fazer checkin, me informaram que o quarto não estava pronto e que eu receberia uma mensagem de texto no meu celular, assim que houvesse disponibilidade, esperei até as 4:35pm e mesmo sem ter recebido nenhuma mensagem eu retornei na recepção , aguardei mais um pouco, em torno de 5 minutos, e finalmente consegui fazer o meu Check-in, questionei na recepção se poderia ter alguma tolerância a mais para o checkout e ela informou que não! Que o checkout é as 11am. O que achei absurdo o checkin só fiz as 4:40pm e checkout as 11am? Realmente eles foram bastante inflexíveis quanto a isso 😒. Mas hoje, no dia do meu checkout eles me mandaram prontamente uma mensagem de texto as 9:36am me lembrando que o checkout era as 11am.

Prós: Cama confortável, suite bem equipada. Área de lazer do hotel excelente, com estacionamento free. Transfer a cada hora para centro de Key West. Vizinho ao hotel tem Ihop, Publix, Outback e mais algumas outras lojas/restaurantes que não recordo.

Contras: Poderia ter café da manhã incluso no valor da diária.

Prós: Confortável e limpo. Opções de lojas e restaurantes logo ao lado do hotel, da para ir a pé. O Shuttle do hotel leva e busca ao centro de Key west onde tem as ruas principais.

Contras: Poderia ter a opção de café da manhã incluso na diária, porém ao mesmo tempo tem muitas opções logo ao lado do hotel.

Prós: Very convenient to have 2 bedroom 2 bath suite for 2 families for the price of $277 per night. The pool is opened till 10pm which is perfect.

Contras: It might be a little loud since the airport 5 min away. There is no place to have breakfast at the hotel.

Prós: We loved the room size and the layout. The gulf view was amazing!!

Contras: The one thing that was absolutely awful was their pillows. When you lay on them, they go completely flat on where your head is at, so it is a cloud around the rest of your head and it’s very annoying and uncomfortable. We literally had 10 pillows on our bed and it honestly didn’t help much.

Prós: Gorgeous suite, great views of the gulf

Contras: Customer service

Prós: Great room. Quite at night. Staff pleasant.

Contras: Breakfast not so good and only went once.

Prós: Everything was amazing!! Every single thing. If I needed anything they where there in a couple minutes.

Contras: NOTHING

Prós: Terrace was beautiful. Large living space.jacuzzi tub was definitely a hit. Tavern N' Town breakfast buffet was delicious. We would come back especially we are Marriott Bonvoy members.

Contras: Broken elevator, broken tiles in the bathroom.

Prós: Got the suite so it was a good size room but expensive.

Contras: It was dirty. The floor are a stone and are clearly swept and not actually cleaned. The bottom of our feet were visibly dark from the dirt. The shower was disgusting and smelled and looked of black mold.

Prós: ROOM: I DIDN'T RECEVIED THE ROOM I WAS PAYING FOR, THEY GAVE ME A SMALLER ROOM FOR THE SAME PRICE. WHEN WE CHECKED MY ROOM WAS NOT READY(PRESIDENTIAL SUITE) AND I WAS GIVEN WHAT WAS SUPOSED TO BE EQUAL TO IT AND WASN'T.

Contras: THE PROPERTY DIDN'T TELL THE ARRIVING GUEST THE PROPERTY WAS UNDERGOING UPDATES AND THE RESTURANT WILL BE CLOSED AND THERE WAS NOT GOING TO BE ANY ROOM SERVICE. BUT YET THEY CHARGED FULL RESORT FEES.

Contras: You have to pay for parking, the beach is nothing to rave about and mostly weeds and grass. The rooms are super tiny. To me the hotel seems appropriate as a 3 star hotel. Good thing is close to downtown and shopping.

Prós: Location was good

Contras: They are doing construction and cutting tile 9 to 5 during the week next to the pool. Should have let us know in Advance. Could not use pool or beach all day due to noise

Prós: I didn’t need to leave the hotel. Pool, hot tub, excellent restaurant. Prices were very reasonable for the area. Very nice rooms.

Contras: Employees of the restaurant appeared to be uniformily grumpy. Everyone else was really nice. Not really a beach. Waterfront yes but the beach was maybe 20’ wide.

Prós: Very nice grounds right on the water. Pool, Jacuzzi and beach area were great. Shuttle provided to Duval which is a great value. Taxis would have been $40+. Nice restaurant and great staff

Contras: 4 pm check in, tile in bathroom was very slippery resulting in a fall, no counter space in the bathroom.

Prós: Less than 3 min from key west airport! The hotel provides free shuttle to and from airport. We arrived airport and I called them and they were there in less than 10 minutes! The shuttle to take us back ran every half hour w/o a reservation. The pool is saltwater, clean, and nicely laid out to have a great cross breeze to beach if you don't want to get in the water your comfortable in lounge chair.

Contras: We stayed in a standard king room, which was fine size for us (without cooking amenities). What wasn't great was that it was on 1st floor which is adjacent to N. Roosevelt Blvd, so the traffic can be loud and wake you up.

Prós: Fine location; dependabe aieport and downtown shuttle; excellent room amenities such as mattress, linens, towels,

Contras: Parking was in a ground level garage; our room was on the 4th floor.

Prós: The room was very nice and luxurious. The hotel overall was clean and the staff was very friendly. Parking was convenient.

Contras: Everything was and extra charge ie parking and breakfast. The "beach front" wasn't an ocean access which was very misleading. It was located far from most of the activities in Key West.

Prós: The staff were very accommodating and helpful

Contras: Due to an event in Key West we payed 400$/night which was very expensive! The hotel would have been a great value for 150-200$/night

Prós: comfy bed

Contras: no windows really ugly far from town too expensive far better options

Prós: Convenient parking. Easy check in. Dinner in the restaurant was very good. I did not venture about as was a quick one night business visit, but the grounds are pleasant, secure. Very comfortable bed.

Contras: A bit expensive for a single with parking lot view and strange, shared entry foyer. I guess it is meant as a sort of adjoining room for a larger group. Every time the neighbor came and went it was two slammed doors. The doors are real loud when they close. I felt self conscious and tried to close them more quietly when I cam and went.

Prós: Room Clensines Service Happy hour Pool Hot tub

Contras: $20 parking per night

Prós: Liked the room

Contras: Did not like the staff. Not friendly at all. Very rude.

Prós: The hotel was awesome i felt like if i was at home. I didnt like it i love it. I literally loved everything about the hotel. I would recommend it to everyone. I would stay here everytime i come to key west.

Prós: Shuttle service was very convenient and helpful. Ron was an excellent driver who cares about his passengers. Check in and check out was easy as pie. Our room was spotless, as if Danny Tanner lived there himself.

Contras: Parking fees are a bummer. I was sad when I heard the news. Our view from our room was a construction site...so we had to use our imaginations to see what was not there. A security guard made us uncomfortable by staring at my wife's beautiful legs. There needs to be more lizards and iguanas on the property.

Prós: The staff was great and everything was perfect. I truly enjoyed my stay.

Prós: The rooms were beautiful, thought it was a bit pricey for not an oceanview. Loved getting champagne upon check in and the free shuttle into town.

Prós: nothing.

Contras: expensive poor facilities far from town poor service would never go back.

Prós: Location, pool and beachfront.

Contras: The room wasy way overpriced considering there was no view and that it was not a suite.

Contras: I don't see how this is one of the most luxurious hotels in Key West. I felt completely nickled and dimed on top of the extremely high rate for the hotel. They even try to add on a donation to an undisclosed non-profit -- granted it's a minimal donation but a customer shouldn't have to opt out of giving a donation. The parking fee, considering you're so far from Duval Street, is ridiculous and is over $21 after tax. The set-up of the rooms is far from comfortable -- a common entrance for 2 different rooms, which exacerbates the noise made by your neighbor. Furthermore, so much construction was going on around the hotel that we literally had to call the hotel to find out how to enter -- they then informed us that we had to enter through Hyatt's parking lot. I honestly couldn't wait to check out, but even that caused problems as they made me wait in line for 25 min since they only had one person working the desk. Steer clear of this hotel.

Prós: Conforto e limpeza

Contras: Funcionários batendo no quarto as 8 h sendo que minha diária vencia as 10 h

Prós: Excelente

Contras: Conservação do quarto. Porta trancou e demoramos para sair na hora do Chekout

Prós: Cafe excelente e o restaurante e comidas muito bom tb!

Prós: Hotel muito confortável...

Contras: O hotel fica longe da região portuária/comércio, mas como o hotel tem serviço de transporte gratuito a cada 20 min, essa distância foi superada.

Prós: Room was beautiful, pool and bar great. Breakfast excellent

Contras: A little far from the main part of town but they did have a shuttle service

Prós: We enjoyed the breakfast, pool was great and relaxing, and they offered a shuttle to old town. Nike rentals available, free parking on site. We would definitely stay here again.

Contras: Nothing

Prós: The pool was nice. The breakfast area was large plenty of seating.

Contras: We were told we had a pool view which we were close but had a stairwell blocking our view.

Prós: breakfast was great

Prós: The hotel was clean and very nice. The front desk staff was professional and friendly. The lobby was beautiful. The room was clean, good pillows, bed comfortable, lots of towels at check-in, and the bartender the second night was great.

Contras: Housekeeping never came to my room. Never got my daily water. The older bartender our last night was rude. The breakfast wasn't that great.

Contras: Lack of adequate security at pool. People bring their own food and throwing bones in bushes. People acting inappropriately I.e. making out in pool. Rooster and chicken poops around pool area

Unless your tastes run plutocratic, this place has every thing you need and would expect. Clean comfortable rooms, updated lobby and a great pool with a bar. Free shuttle to the “old town” makes it easy. We’ll stocked Gym and an on-site laundry. My only complaint is the price: $300+ a night is way too much for what you get. But at my purchase, it was the most affordable in Key West.

If you looking for full service, room being made every day!!!! The top of the line, this is not the hotel for you!! Its a laid back hotel with the bare minimum!!!! Nothing is updated

Prós: Good location, good breakfast, nice pool with bar. Rooks were clean and comfortable

Contras: The fitness room needs updating. Limited equipment. There was also a hidden fee not disclosed when booking - a $25/night "destination/amenity fee". That included 2 drinks per day at the bar, pool towels and shuttle transportation to the downtown area of key west. Perhaps that was useful to some travelers but it was a waste of $50 for the 2 nights we spent there as we did not use the pool, bar or the shuttle. Sneaky, hidden fees like that should be disclosed when booking.

Contras: Nothing it was perfect

Prós: The pool and the Pool Bartender Steve was very professional and awesome!

Contras: The staff was a bit rude when we checked in but got better as the stay went on!

Prós: Shaded with palms everywhere.

Prós: Really enjoy my stay here

Prós: The staff was incredibly helpful and very engaging. The concierge was knowledgeable, the front desk attendants quick, and the breakfast crew were on top of everything. I have no comments on the maid service because we did not let them into our room for the duration of the stay. They offer a variety of helpful coupons and pamphlets to help acclimate you to the island.

Contras: Our room smelled slightly of cigarette smoke, and the shower had mildew in some of the grout. The sink area allowed a pool of water to collect due to an uneven surface. The walls are quite thin. The rooms were lacking in lighting. Being one of two Fairfield locations in Key West, it's the farther from the major attractions. Overall, small gripes. I would certainly stay here again

Contras: Parking and breakfast seating. The parking spaces are MUCH too thin, creating many spaces which were unparkable as others had parked over both side lines. This made my 8 month pregnant wife have to walk from the opposite side of the hotel in the only parking spot available. Also, at 9:00 am, there is not enough tables for the amount of people eating breakfast. We had to sit in the lobby to eat our breakfast. These two things made our stay less enjoyable.

Prós: The price was fair. Breakfast was decent. Newer hotel.

Contras: We had two experiences with roaches. We advised the front desk each time. One said she would make a note of it the other person at the desk took several minutes to explain the habits of Palmetto bugs in the warm weather. No one came to spray or check on the room. Breakfast could have a little bit more variety.

Prós: Amenities

Contras: N/A

Prós: Loved the facility and staff.

Contras: Distance from Duval...although relatively short 10 min drive.

Prós: Funcionários atenciosos. Cama confortável.

Contras: Carpete tem cheiro de mofo e o café da manhã precisa ser melhorado, tudo tem um gosto ruim. Muito caro para o que oferece. Nossa TV não funcionava.

Prós: Fiz minha reserva para 4 pessoas porém chegamos às 16:45 e pedimos para montar o sofá cama para meus filhos dormirem porém quando chegamos do passeio as 21:00 nada estava montado e após 4 ligações foi nos dito que não tinha ninguém para montar é que não tinha travesseiro para meus filhos!! Quase meia noite a moça da recepção veio trazer dois travesseiros sem fronha !! Instalação velha decepcionante !!

Contras: Atendimento ruim

Prós: Confortável, limpeza impecável

Contras: Café

Prós: Quantos e cafe da manhã são muito bons. Rooms and breakfast are so good

Contras: Nada, tudo é muito bom, hotel fica distante, mas contorna isso com um ônibus para hóspedes. Nothing, the hotel is very good. The hotel is a little far of the sightseeing points, but the hotel has a bus for customers.

Prós: da Localização

Contras: nada

Prós: Pretty much the entire experience of staying there

Contras: NA

Prós: Great staff! Very clean!

Contras: I have nothing negative to say

Prós: Location, layout, comfortable bed.

Contras: Hear too much thru walls!

Prós: The surrounding's of the Tropical like setting, and all the wild, natural habitat creatures

Contras: Not providing shuttle to sunset pier & Duval street for registered guests. Not being an actual ocean view from room, but instead, the bay. I'll likely book the beachfront faculty next time around.

Not near the beach. Only cleans room at request. No free breakfast

Prós: Basic room.

Contras: Front desk concierge, Stephanie had an attitude that I reserved a room with an Amex when I don't even own one. I showed her the documents of the confirmation using my MasterCard. She continued to persist that I reserved it with an Amex and this is what happens if you book with a third party site.

Contras: The hotel was a dump

Prós: The rooms are always clean & fresh smelling. The staff are always wonderful.

Contras: The hotel picture was not what the motel ended up being. Also it described it was waterfront when it wasn't. That was disappointing but not the end of the world.

Prós: The free shuttle into town and the staff there was friendly and very professional.

Contras: Our room was very close to the main street into town which was noisy.

Contras: The leaf blowers outside my window at 8:00 am. Key West is a town where people like to sleep in when they are visiting, the landscaping guys running leaf blowers at such an early hour is not a good thing.

Prós: My wife and I loved the friendly staff; the location; the private courtyard sitting area; the beautiful, lush grounds; the attractive and comfortable room decor along with special amenities and condiments; and the free taxi services to and from special places of interest in the area. My wife and I will certainly seek out Courtyard by Marriott motels on all our future travels, as we could not have asked for a more positive experience.

Prós: Staff was amazingly friendly and helpful. Beds were very comfortable.

Prós: Room 103. We had bathroom issues. Toilet did not flush. Bathtub did not drain during shower. Leak of unknown origin over floor and rug. 2 adult travelers. The pool was nice.

Contras: See above. They did give us free breakfast as a compensation. We are looking into a rebate via our online booking site.

Prós: Rede Marriott , sem comentários !!!!!!

Prós: The room was updated and the bed comfortable. The bathroom has a full size shower and counter space. The pool area is beautiful and has a bar. At night the music is rockin. More for a young crowd for sure.

Contras: The music at the pool.

Prós: Cleanliness, hospitality and great location

Prós: Staff was friendly.. room newly remodeled..

Contras: My room was 10 feet away from maid cleaning center... so tacky. Hotel was not full, why put us there... Also DJ was playing VERY inappropriate music at 9-10 o'clock.. N, F, P a 100 times. Not cool

Prós: The property was in a nice location and it very convenient to get to everything.

Contras: Well our first room was extremely dirty! The floors were horrendous as if they hadn’t been cleaned for a WHILE! Our second room was much better HOWEVER, when we lifted up the mattress we found that we were sleeping on cement cylinder blocks!!! I have NEVER seen or experienced this and that hotel was NOT cheap! I will never stay here again and everyone else can do better as well!

Prós: The modern design and decorations provide a fresh atmosphere to the room, just a simple touch of elegance and simplicity of the building is perfect to enjoy all amenities this place has to offer.

Contras: No macroway is available in the room.

It’s Not what the pictures present it as

Awesome time great service nice staff

We would stay here again. It was clean and a good location to go walking to shops and get coffee and food to eat. We had a nice time here.

Rooms were dirty and furniture was damaged from what appears to be from dog's possibly. I would recommend staying somewhere else for the money this hotel is charging. The best thing about the hotel was the shuttle to Mallory Square, but they drop you off about 3 blocks away which was not close at all.

Staff is professional, courtesy and friendly. Hotel is the best if you are on a tight budget and want the best accommodations possible in Key West.

Best customer service I’ve ever received a receive a text message as soon as you check into the hotel to see if your room was good they continue to ask you during your stay if there’s anything they can do for you they literally will respond within seconds from text if you need anything great way to communicate

This is a nice hotel, except for the roosters that were crowing all night.

The front desk closes at night and there is no one who can help you anywhere in the hotel, additionally the door to the room did not close properly.

I checked in for anniversary, our room was “upgraded” from king bed (as per online reservation) to 2 queen beds (fail) also when we got to our room the AC did not work (stuck in one high fan speed) and it was chilly the whole night. The shower drain was clogged and when taking a shower it was filled up half way. Very disappointed on the room we had. The overall property was decent for the price we paid. I give it a 2.5 rating based on the issues we had.

Couldn’t complain about this hotel- great location, clean rooms, great amenities

Prós: Loved the food truck, great idea. Live music was great too, wonderful artists. Bar have nice seating areas. Ping pong table and corn hole game was a nice touch plus pool is a good size. Shuttle provided by the hotel makes getting to old town so much easier too. All shuttle drivers were super nice.

Contras: People at the front desk weren’t nice. They tried to multitask and take care of few customers at same time. I would rather wait for my turn to get the right service. Our room was dark and smelled very musty, looked clean though. We were located at the very last building next to housekeeping nook, which looks messy and dirty, not appealing at all plus housekeeping ladies were extremely loud every morning waking is up very early... One day our Key wasn’t working and we had to wait a little for someone to show up at the desk, we were taken care of but no smile, no thank you or sorry...

Contras: No hot tub is my only first-world complaint!

good location and the team very helpful and nothing was too much trouble. Marina was great and gave us lots of tips. The bar tenders were also very nice and fun. We would certainly recommend the hotel and stay there again.

Prós: Rooms were clean and staff was so friendly

Prós: Very clean rooms. Nice pool area

Contras: No 24 hour food option.

Prós: Very cool place. Lots of soul, super clean. Food Truck was cool!

Contras: No beach, but beaches in KW aren't great anyway. but pool is awesome. 6$ cab ride to town.

Prós: New hotel , very clean

Contras: Small rooms for $$$

Prós: Great decor modern key west style,food truck was great,great prices and gourmet food. Pet friendly ,great idea for pet lovers!

Contras: Need few more pet areas,Need fl resident specials,walls a little thin,can hear outside noise and neighbors.overall very pleased 4.5

Prós: Ótima localização e atendimento!

Contras: O quarto estava com um cheiro muito estranho!

Prós: Gostei de tudo! O hotel é maravilhoso, moderno, com quartos espaçosos, cama e travesseiro confortáveis! A limpeza foi impecável! A área da piscina é muito agradável, e tem música ao vivo no bar nos finais de semana ao fim de tarde. Tem estacionamento, e é oferecido transfer para o centrinho de Key west de hora em hora, o que é muito conveniente! Não me cobraram taxas para receber minhas encomendas da Amazon. Adorei minha estadia, e com certeza escolherei esse hotel em um retorno a Key West!

Contras: Gostei de tudo!

Prós: Limpeza e instalações bem cuidada

Contras: Não ter o café da manhã

Prós: Gostei de tudo. O Hotel superou e muito as nossas expectativas.

Prós: From the outside it looked great!! The breakfast was wonderful.

Contras: The elevator smelled of diesel fuel from generator below . The room smelled musty. Our room was only cleaned one time, only by our request. Had to ask for towels. Had to get our on luggage from car to room and back myself. I know COVID caused some of this but for the cost we should have had a better stay. We booked through Booking. com, we had the breakfast package, they charged us a resort fee of $28.50 each day, so much for breakfast included. The hotels shuttle service only dropped you one place. I expected our stay at Double Tree was a disappointment.

Contras: We missed breakfast as our excursion for the day started before Breakfast was available. The room was older. This was the cheaper hotel available but it cost way out if our budget.

Prós: The hotel was great! Staff was welcoming and nice. The pool was nice, even had poolside attentive service from the bar. Drinks were delicious and had a wide variety. The rooms were spacious, quiet and comfortable. Hotel is about 15 minutes from all the craziness from downtown which was nice. Would definitely recommend to others!

Prós: Hotel was fine. The room thru booking.com was unacceptable and shamefull.

Contras: I want a complete refund from booking.com. Over the years I booked 1-off rooms while on vacation. This room had NO BALCONY and faced a COMPLETE ROOF TOP. No balcony, no view, we could reach out an touch the roof. Unacceptable. AND across the room in hall was the dame elevator, laundry room entranced and ice machine. OMG. It could not be worse. This is OFF SEASON. NO crowds. NO people there. What is booking.com excuse for putting us in a substandard room? DON'T give me covid. DON'T give me high travel season. Bottomline to me.... booking.com is dirt to this location and my family vacation day in key west paid for it. Shameful. I had a day in fort lauderdale next monday and I just canceled it. I want my 266 bucks back !!!!!!! go check it out if you have any business respect. My next review will go on your booking.com websites and it won't be nice. Thanks to corporate greed you messed with my family.

Prós: Everything else was great

Contras: Having to pay $14 for buffet style breakfast when it could be included in the price

Prós: Pool and lunch services Breakfast Free shuttle to beach and town Fitness center nice

Contras: Resort was not directly on the beach. Have to take a shuttle about 2 miles to Smathers. Duval street about a 10 minute shuttle ride.

Prós: Pool area and bar

Contras: Ghost ants in my room

Prós: Staffs are so kind for all and suttle bus was so convenient for dinners other activities.

Contras: Everything was good but location was not close from beach...

Great property

The hotel staff were friendly and helpful especially during these difficult times of of COVID19.

Prós: Hourly shuttle to downtown

Contras: More searing available around the pool area

Prós: Heated pool and very hot hot tub

Contras: Music from pool area was very loud in evening and you need new speakers.

Prós: friendly & helpful shuttle drivers to downtown & staff was friendly &helpful

Contras: you don't get Hilton Honors points even for incidentals when booked through a 3rd party, that was a major fail

Contras: The cabanas seemed to need a little upgraded. Starting to see some wear and tear.

Prós: Free shuttle to the town Quiet location

Contras: Expensive but its Key West Rooms a little dated Pool is small, but not crowded when I was there

Prós: The bed

Contras: Expensive restaurant...$14.95 breakfast buffet with no other option unless you asked. "handicapped room" had no grab bar for getting out of the shower or beside the standard height toilet. Room needed sprucing up. Balcony door often stuck and was hard to open and also there was a three inch high ledge going out the door that was easy to trip over.

Prós: Friendly service,clean room,nice pool.Shuttle to airport

Contras: I didn't have a balcony

Prós: Great location as close enough to everything but enough distance to get out of traffic/congested areas. Room was comfortable and large enough for a family of 4. Grateful for the mini fridge and microwave. Went to grocery store so we could at least have some food in our room. Would stay again.

Contras: Pool water was very warm and located with with hardly any shade. Could have misters out there to help with the extreme heat.

Prós: Pool area, rooms, clean.

Prós: Employees were very professional.

Contras: Air conditioning inside rooms are very noisy. Asked the front desk about that with response all rooms are like that. Needs some attention to fix that problem.

Prós: The beds are super comfy. The food from room service was great.

Contras: Floor level. Could not use.

Contras: Reserved 2 rooms but when checking in the hotel showed only 1 room was reserved. Hotel staff had to scramble to accommodate us.

Contras: CAFE DA MANHA MUITO SIMPLES

Prós: Localização, estacionamento gratuito, gentileza dos funcionários, piscina aquecida

Contras: Os quartos estão um pouco antigos, precisando de reforma

Prós: Piscina, bar e transporte até o centro.

Contras: Os funcionários não são atenciosos e esse quesito, hoje em dia, talvez seja o mais importante. Eu e minha família não fomos bem recebidos e o check out também foi difícil, com lançamentos indevidos na conta. No final tudo se acertou, mas ficou o desgaste. Sem contar que no meio de nossa estada o ar condicionado pifou e tivemos que trocar de quarto!

Prós: Bom café, piscina aquecida hotel agradável bom atendimento e serviços

Contras: O hotel é muito bom, o único porém é que o café da manhã não estava incluindo na diária, não fui informado, e achei caro!