Hotéis perto de Aeroporto de Key West

Prós: No breakfast while there Room very nice & clean liked balcony

Prós: Large well equipped suite. Beautiful bathroom and very comfortable beds. Staff were friendly and very helpful.

Contras: Although our room faced the ocean and we had a balcony , the noise from the busy road in front of the hotel made it impossible to sit there and enjoy it. The hotel was quite a distance from downtown Andrea there was no shuttle.

Prós: The room was very nice and comfortable.

Contras: No hot tub.

Prós: Everything

Contras: Nothing

Prós: Spacious clean rooms.

Contras: No shuttle service. Long ways away from the downtown life.

Prós: great location, spacious suite with good amenities. enough space for our kid to run around. Very good quality bath products provided. Kitchen with just about the right amount of supplies. Pool was decent with adequate towels and water bottles. Cute typewriter was a nice touch!

Contras: Parking in the back was a bit tight. Also, having a single elevator led to longer wait times.

Prós: Very clean. Plenty of towels. Room was beautiful. Staff was very friendly.

Contras: Can’t really think of anything

Prós: Everything was amazing I loved the decor!!!

Contras: Closer to down town

Prós: I love the breakfast and the staff was very helpful with my request to service the air conditioner.

Prós: I liked the pool, pretty clean and water was very comfortable. Definitely recommend getting a suite since those are the only rooms with a nice view, the standard rooms face a parking lot.

Contras: What I didn't like was the smell of the room and the fact that our first room had a used razor in the bathroom.

Prós: The bed was comfortable and clean. The complimentary breakfast was very good and well stocked.

Contras: The room was quite dark and the toilet didn't work. However, they did send someone immediately to fix it. The room had a musty smell. When the maid came (we were there for 2 days), she only left one washcloth and one handtowel for the two of us.

Contras: Got a small room that I understood was directed by using Kayak or 3rd party reservation service.

Prós: We were booked for the next day in the hotel (by mistake) but the Manager was so helpful and understanding that he accommodated us 1 day before without any hassle with just 1 phone call to the hotel booking agent.

Prós: Most comfortable bed ever!!! People very friendly.

Prós: Close to airport Continental breakfast lots of TV channels

Prós: Staff was wonderful, breakfast was better than expected

Contras: Our room and elevater could use an update

Prós: This was our 2nd year to stay at the Beach House and we love it there. I highly recommend it to everyone I talk to.

Contras: Nothing 😊

Prós: Remodeled room was beautiful. Landscaping is gorgeous!

Prós: Clean spacious

Prós: It was comfortable

Contras: The ceiling fan in one bedroom quit working. There was no premium channels or EVEN a way to log on to your own premium channels. There is better toilet paper at gas stations...

Prós: Beautiful property! We loved the covered patio and pool. Rooms were spacious and great for our family of 6.

Prós: Yes

Prós: The quaintness and ease if getting around.

Contras: Due to COVID we did not have room service for 4 days.

Prós: Comfortable beds/linens. Beautiful landscaping.

Contras: Needed a larger fridge space for 3 bedroom villa. Also, shuttle onky goes a couple places and does not go to the airport. Need a walkway such as boardwalk to the lookout pier as it was difficult for my 78 yr old dad to walk back there through sand. Pools close really early.

Prós: We really enjoyed the poolside restaurant. The food was good and the prices were reasonable for a resort. The staff was friendly and helpful.

Contras: The room wasn't as clean as I would have expected. The LVT flooring needed to be vacuumed and damp mopped. The previous guests' towels were hanging on the back of the bathroom door.

Prós: The place is in need of some touch-up painting. It does not have that sharp look to it as it should. I liked the 4 pools, but pick up of the pool area during the day seemed non-existent. Dirty dishes, used towels were present.

Contras: I didn't like the valet parking. The place was not packed. There was plenty of parking and it was a hassle to go through valet every day. Then of course you feel obligate to tip when I didn't even want valet parking. For the slower time, it isn't necessary. We should have an option.

Prós: Secure property, good location to stores, great pools!

Contras: No daily room service and when they did clean the one time (for a weeks stay) they didn’t do a good job cleaning.

Prós: The rooms were spacious and the pools were lovely. We loved the greenery and the staff and food at the restaurant were wonderful. The valets were quick and kind. The shuttle service was not helpful as if came at too late in the morning and too early in the evening. Overall it was a nice place, but I think I will choose to be closer to Old Town for the sake of walking.

Contras: I did not like hearing the air cons as I sat on my balcony and it was difficult to see the water if you sat down on the seats in the sand . The shuttle service was not helpful as if came at too late in the morning and too early in the evening. The pool towels were not filled until late morning/early afternoon.

Prós: Nice pools Nicely Landscaped Big units

Contras: Resort claims no smoking but cigarettes butts were all over the sand and under the patio furniture behind the unit! Called three times and stopped in at the front office to have this issue cleaned. It was at least eight hours from the initial complaint when the two cleaning lady’s showed up in the dark to attempt the clean up. I requested the general manager call me and three days later I have heard nothing from him or anyone else regarding that issue.

Prós: Loved the private beach, Lou he hairs, swing, hammocks, Kerrigan with k cups, bar, pools, decor, location, food, Walgreens next door, weather, etc..lush interior gardens!

Contras: Earlier check ins if possible

Prós: Nice resort with beautiful grounds. Rooms are comfortable and nicely decorated. We stayed in an "ocean view" room which had a very nice "beach area outside of our back door and veranda.

Contras: Parking is limited and constrained. The shuttle service to Old Town is inconvenient (2 hour intervals); but free. There are very few local (within walking distance) restaurants. The best, a Fridays, has closed.

Contras: Resort fees

Prós: We loved the place, It was well kept and clean, had nice pools and outside bar. The staff is great and all you have to do is ask and it gets taken care of.

Prós: PK staffers were very diligent in their quest to make the hotel first class. Thank you for your efforts!

Contras: Our room phone never did work. Internet service was frequently interrupted. BR sink faucets functioned poorly. The White Sox did not win too many games.

Prós: Beautiful resort with amazing gardens surrounding four pools. Reasonable price. Staff was very friendly. Wish I could have stayed longer!

Prós: The location was nice....

Contras: Too pricey for what you get. Don't expect to relax! More of a party hotel. Thought I was back in college but then I couldn't afford it.

Prós: Loved the resort and public areas. The bartender was the nicest lady I have ever seen. She made our trip.

Contras: When we arrived at 6pm I was told my room was not ready as I had made my reservation an hour before....so I guess rooms don't get clean unless there are reservations made which made no sense.

Prós: Beautiful, large, quiet rooms; free parking

Contras: Beach front but can't swim in the water.

Prós: Everythink

Prós: Townhome style hotel rooms with porches and balconies. 4 pools. Shuttles to the beach. Next to Walgreens.

Contras: Late check in time.

Contras: Expensive for what you get. No extra incentives are included in what you pay for the rooms it all costs extra. Rather go to the marriott just down the road again.

Prós: great value for money.

Contras: food was a bit pricey and left a bit to be desired.

Prós: Very nice and beautiful

Prós: The room we had was very nice. We had multiple view balconies and it had a townhouse like feel to it complete with a living room and 2 bedrooms/2 baths on different floors. The resort was within walking distance to restaurants and shopping. The 4 pools were located side by side with flora and fauna separating each other and were filled with salt water. Each pool area having fresh water showers to rinse off with. Check out was super easy, you just called the front desk to checkout.

Contras: The only negative comment is the parking. The number of parking spaces within the resort does not accommodate the number of guests. We had to park beside a Walgreens which was near the resort but did not have walkable pathways to the resort. We had to walk through trees and climb a slight hill that had no traction.

Prós: I will most likely find a different hotel to stay at next time .

Contras: Insulation for Sound from hallways and room next door was poor Bathroom door didn’t close all the way or lock

Prós: The hotel was easy on the eye and the facilities and location were good. The staff were very friendly and accommodating.

Contras: During our stay there was an private event booked for a whole day that meant one of the pools was unavailable, squeezing all hotel guests in to Orlando he main pool. This became crowded and not good during COVID. Whilst sleeping in our room we could hear the snoring of other hotel guests from their room and anytime a guest moved a chair in their room it could be heard in the complex.

Prós: Everything was great! The room was very nice and spacious. The staff was great and accommodating.

Contras: Nothing disliked.

Prós: Due to covid-19, restaurants were closed but alfresco dinning was nice.

Contras: No airport shuttle. They have transportation to a location in Key West where you can connect to other places but is set on a schedule and ends fairly early.

Prós: Nothing spectacular...maybe the pool The price is too much for that hotel period

Contras: Pool

Prós: The shuttle to Duval was awesome! Free parking for our rental car. Comfortable pool area/seating. Beds and pillows were perfect! Gym facilities also perfect! Hotel boutique was stocked with adorable clothing and jewelry.

Contras: Pool was a little small. Didn’t like sliding bathroom doors (in the hotel rooms) that don’t lock. No hotel store for snacks, toiletries etc.

Prós: We loved everything from the location to staff. The rooms were comfortable, it has a great pool, a restaurant that serves breakfast and dinner and the a restaurant off the pool that serves lunch. Met the owner and he has been in the hotel business for years and you can see it's not just a business but a passion for him!

Contras: There was not a thing we didn't like!

Prós: Good

Contras: Good

Prós: The room was clean and having the keurig and pods supplied was a nice touch. Food at the restaurant was delicious but definitely pricey.

Contras: We booked an ocean view room but only had a view of the marina, so not happy that I paid more for my room and didn’t get what I paid for. Also, having to pay $20/day in addition to park was a bit much. I already paid close to $3000 to stay for 6 nights, shouldn’t have to pay to park too. And parking by our building was ridiculous. Usually couldn’t find a spot and for two days a couple spots were taken up by tree trimmings thus making parking spots that much harder to come by.

Prós: Shuttle bus was the best service provided.

Contras: I paid a lot of money for a room I thought would have a nice view but the room had a porch view of garbage and hardly no view of the ocean. Not pleased and asked for anything better but had to settle for marina view.

Prós: Facilities and location are great.

Contras: Cost including unexpected “resort fee”

Prós: Staff was great. Stephanie at front desk very helpful and kind. Service to room was great.

Contras: The menu

Prós: Clean rooom

Contras: No security. Gate was open and when security was present no id requested. When picked up by the shuttle there was no id required to prove that you were staying there. They were not transparent about the fees associated with the stay. The phone in the room did not work. It was located outside of Key West as in the main area close to Duval. Fees for everything. I expected a check-in price of $350 and was hit with a check-in price that was double.

Prós: Clean friendly staff Kevin the shuttle driver was amazing he was so friendly fun knowledgeable cannot say enough about Kevin

Contras: Nothing

Prós: The staff were really friendly. The room was clean.We like the location and the shuttle service is great!

Contras: We stayed in a 2 queen suite and both beds were really, really uncomfortable. We expected more comfort for the price we paid.

Prós: From beginning to end, our stay was phenomenal. This staff is professional and courteous. The resort community itself is gated with someone staffing the gatehouse. You must use your room key to renter the community. Room service is fast and the food options are good. They knock and drop it at the door. When we checked out we still had the use of the resort for the day which included kayaks, paddle boards and the pool. They also had jet skis and bicycles available. A friend of mine and I both brought our teenage girls and they loved it as well. In addition to the amenities, they also have outdoor ping pong, as well as a giant outdoor chess board and connect four.

Prós: the settings, the pools, it was clean and keep well

Contras: when booking online disclose all the hidden charges, they advertise a reasonable rate then hit you with high parking fees, then high resort fees, i could have stayed in a better place if i had known the true cost. and they don't disclose till you show up and can't cancel your reservation. i call that a bait and switch.

Prós: Amazingly clean and well-maintained with a friendly staff. We were in Building 4 with an ocean view, not overlooking the swimming pools (there are six!) and the marina. Building 4 is quiet and peaceful and the balcony with a table and two chairs was comfortable. Food and service were good although I expected the Yellowfin Burger to be a Yellowfin Tuna Burger rather than a hamburger. The hourly free shuttle into central Key West is convenient; apparently it is a good idea to get on the shuttle list for afternoon/evening rides because everyone wants to go downtown for a sunset dinner.

Contras: Towels are not available at the swimming pools after mid-afternoon; take towels from your room. We sat at a table under the umbrellas outside the Yellowfin Bar & Grill in the afternoon and were completely ignored by the servers; somebody passing by could have stopped by to say "You have to order at the bar". The mandatory resort fees are high.

Prós: I feel like the pictures to our condo didn't do it justice. It was bigger than we thought and we had a nice view of the ocean from our garden view. We were all very happy.

Contras: We wish it would have been closer to downtown key west but a quick uber ride worked too.

Prós: The property was very nice. We were pleasantly surprised. The unit was certainly dated, but we expected it based on photos we had seen prior to booking.

Contras: The unit had cobwebs and general maintenance issues. Lights were out over the wet bar and kitchen island. The blinds for the sliding doors in each room need complete replacement. They have clearly been pieced together over time with slats abs other parts from different versions of the blinds. And there is a sign in the living room cautioning that you could be charged for damaging the blinds that didn’t even turn to open from the start. So they need replacement. Also, in the smaller bedroom my wife got bit nightly by something. Small bites like from fleas. She had over 30 by the time we left. That is definitely an issue.

Prós: Everything else... Nice spacious rooms, clean and comfortable.

Contras: Only complaints we had were the view was limited, mosquitoes were really bad on the patio, and the directions to get in was lacking. Floors are not labelled A, B, C, etc. We we're lucky to find our room on the first try at C120.

Prós: Good location and pet friendly. Owner was very knowledgeable and gave us great recommendations of places to visit. Upgraded room with no charge due to plumbing issue.

Contras: The property could use an update in decorating. There could have been an easier check in system.

Prós: Everything was great for our stay. We look forward to staying again.

Prós: Very private and pretty setting. Room was comfortable and rain head shower was great. Chessie the cat was a sweetheart! Manager was very helpful.

Contras: Pool was pretty small but we had it to ourselves the entire time so it was fine.

Prós: Great location, close to beach within a 5 min drive or 10-15 walk. Beautiful jungle foliage and plenty of fruits! Quiet residential/BnB area not like the hotel scene. Free parking which many places do not offer.

Contras: I booked through booking.com instead of directly and two things were not translated such as a dog fee and 10% COVID cleaning fee. Booking.com states in both the Amenities and House Rules sections: "Pets are allowed on request. No extra charges," so i wasn't expecting a $30 per night charge. Not a big deal, just caught me by surprise that's all.

Prós: Mark was excellent. The hospitality he gave us was exceptional. Anytime we needed anything he was there to help us. The hotel was fabulous. We loved the room the decor was beautiful

Prós: Very quiet, serene with a lot of character, affordable and clean. Nice bed!!!

Prós: It’s funky but functional. Off the beaten path but close to a lot of things. Very nice patio area and nice dipping pool.

Contras: I’d prefer a bigger shower.

Prós: Location, staff availability

Contras: Some services (bicycles) available with extra charge only

Prós: everything.

Prós: Very friendly staff! Big rooms, free parking. It's a bit away from central streets of the city but it's super quiet here and there is a free shuttle.

Contras: The mattress is to soft as for us..

Prós: Clean, modern comfort. The staff is extremely friendly and very hard working. The pool area is beautiful and the food is excellent.

Contras: Room is close to the road and you can hear the traffic. Not a problem since you're spending all your time at the pool or visiting the many attractions

Contras: The rooms was really small for the price and no entertainment at all. The ac was not working properly. The room was really hot

Prós: The shuttle is very convenient.

Contras: The staff was bribing everyone with free drinks to write trip advisor reviews. Had random gratuity charge added to my bill which I requested to be removed.

Prós: Excellent and magical place! You can breathe the air of the Havana of the 50’s. Good food service and drinks!

Prós: Pool was great (look out for the resident iguana's), hotel was very clean, and a nice bar and "food truck" for dining.

Contras: If I had to complain, the doors didn't seal well

Prós: Great location, great amenities, perfect for our honeymoon. It was comfortable, gorgeous, clean and modern.

Contras: There isn’t a bar/restaurant on the property that is open past 10. The beach is just “okay” as it’s a man made beach.

Prós: perfect for kids and family. pool, and restaurant were excellent. It was a bit pricey so we went to local supermarket and got beers and snacks for the kids. Would stay again.

Contras: staff willingness to go above and beyond was sub par. Almost felt like it was a burden when we asked someone for something that we weren't paying for. asked for extra towels or to have the room straightened up and we got a pouty face.

Prós: Tavern was excellent and staff were excellent as well!

Contras: Lounge chairs at pool and beach are very uncomfortable.

Prós: It was pretty

Contras: It okay but incredibly overpriced. The staff was not at all accommodating and not at all helpful. I would never pay that price again for that place. It was absolutely ridiculous. The food was five star hotel prices for one star hotel value. We had to call twice to finally connect with someone to get breakfast and wait on hold for over ten minutes and it took over an hour to prepare eggs, toast, and bacon. Then my husband had to drive to pick up the breakfast AFTER calling to see if it was actually done because no one called after an hour and 15 minutes to let us know if it was and we only had that one full day there to enjoy so we didn’t want to waste it. We never got clean towels. We had to again call twice and finally we did get three towels the last evening we were there but no washcloths and that was before we were leaving the next morning. We had to use the trash bag that the brought the towels in to sack up our trash. These may sound like minor details, but please remember that we were playing $900 a night for a room AND $75 dollars for a simple breakfast. So, yeah I kind of do expect a warm breakfast AND clean towels. It was the most disappointing experience of my life and I basically paid the price for what could have been a week vacation and actually only spend 2 nights with mediocre service. I made a huge mistake.

Prós: The room was nice although the location in the back of the building kind of sucked. The bathroom shower/tub was amazing!

Contras: Location, kind of far away from stuff. Was pricey for what it was. The pillows weren’t very comfortable.

Prós: beautiful room!

Contras: pool chairs were bad

Contras: You have to pay for parking, the beach is nothing to rave about and mostly weeds and grass. The rooms are super tiny. To me the hotel seems appropriate as a 3 star hotel. Good thing is close to downtown and shopping.

Prós: Location was good

Contras: They are doing construction and cutting tile 9 to 5 during the week next to the pool. Should have let us know in Advance. Could not use pool or beach all day due to noise

Prós: I didn’t need to leave the hotel. Pool, hot tub, excellent restaurant. Prices were very reasonable for the area. Very nice rooms.

Contras: Employees of the restaurant appeared to be uniformily grumpy. Everyone else was really nice. Not really a beach. Waterfront yes but the beach was maybe 20’ wide.

Prós: Very nice grounds right on the water. Pool, Jacuzzi and beach area were great. Shuttle provided to Duval which is a great value. Taxis would have been $40+. Nice restaurant and great staff

Contras: 4 pm check in, tile in bathroom was very slippery resulting in a fall, no counter space in the bathroom.

Prós: Less than 3 min from key west airport! The hotel provides free shuttle to and from airport. We arrived airport and I called them and they were there in less than 10 minutes! The shuttle to take us back ran every half hour w/o a reservation. The pool is saltwater, clean, and nicely laid out to have a great cross breeze to beach if you don't want to get in the water your comfortable in lounge chair.

Contras: We stayed in a standard king room, which was fine size for us (without cooking amenities). What wasn't great was that it was on 1st floor which is adjacent to N. Roosevelt Blvd, so the traffic can be loud and wake you up.

Prós: Fine location; dependabe aieport and downtown shuttle; excellent room amenities such as mattress, linens, towels,

Contras: Parking was in a ground level garage; our room was on the 4th floor.

Prós: The room was very nice and luxurious. The hotel overall was clean and the staff was very friendly. Parking was convenient.

Contras: Everything was and extra charge ie parking and breakfast. The "beach front" wasn't an ocean access which was very misleading. It was located far from most of the activities in Key West.

Prós: The staff were very accommodating and helpful

Contras: Due to an event in Key West we payed 400$/night which was very expensive! The hotel would have been a great value for 150-200$/night

Prós: comfy bed

Contras: no windows really ugly far from town too expensive far better options

Prós: Convenient parking. Easy check in. Dinner in the restaurant was very good. I did not venture about as was a quick one night business visit, but the grounds are pleasant, secure. Very comfortable bed.

Contras: A bit expensive for a single with parking lot view and strange, shared entry foyer. I guess it is meant as a sort of adjoining room for a larger group. Every time the neighbor came and went it was two slammed doors. The doors are real loud when they close. I felt self conscious and tried to close them more quietly when I cam and went.

Prós: Room Clensines Service Happy hour Pool Hot tub

Contras: $20 parking per night

Prós: Liked the room

Contras: Did not like the staff. Not friendly at all. Very rude.

Prós: The hotel was awesome i felt like if i was at home. I didnt like it i love it. I literally loved everything about the hotel. I would recommend it to everyone. I would stay here everytime i come to key west.

Prós: Shuttle service was very convenient and helpful. Ron was an excellent driver who cares about his passengers. Check in and check out was easy as pie. Our room was spotless, as if Danny Tanner lived there himself.

Contras: Parking fees are a bummer. I was sad when I heard the news. Our view from our room was a construction site...so we had to use our imaginations to see what was not there. A security guard made us uncomfortable by staring at my wife's beautiful legs. There needs to be more lizards and iguanas on the property.

Prós: The staff was great and everything was perfect. I truly enjoyed my stay.

Prós: The rooms were beautiful, thought it was a bit pricey for not an oceanview. Loved getting champagne upon check in and the free shuttle into town.

Prós: nothing.

Contras: expensive poor facilities far from town poor service would never go back.

Prós: Location, pool and beachfront.

Contras: The room wasy way overpriced considering there was no view and that it was not a suite.

Contras: I don't see how this is one of the most luxurious hotels in Key West. I felt completely nickled and dimed on top of the extremely high rate for the hotel. They even try to add on a donation to an undisclosed non-profit -- granted it's a minimal donation but a customer shouldn't have to opt out of giving a donation. The parking fee, considering you're so far from Duval Street, is ridiculous and is over $21 after tax. The set-up of the rooms is far from comfortable -- a common entrance for 2 different rooms, which exacerbates the noise made by your neighbor. Furthermore, so much construction was going on around the hotel that we literally had to call the hotel to find out how to enter -- they then informed us that we had to enter through Hyatt's parking lot. I honestly couldn't wait to check out, but even that caused problems as they made me wait in line for 25 min since they only had one person working the desk. Steer clear of this hotel.

Prós: Awful breakfast

Contras: Better breakfast

Prós: The breakfast was ok. The location is perfect and the best part was the shuttle bus to downtown.

Contras: The breakfast could have been better

Prós: We absolutely loved our stay at this property. The staff went above and beyond to make our stay pleasant. One of the things we liked best was the shuffle service to and from the Duval Street area.....we saved lots of $$$ by utilizing this service. Without a doubt.....I highly recommend this site!

Contras: Carpet was dirty in our room. Most beach properties have tile floors. I must say I like carpet floors over tile floors, but carpet is harder to clean. Just wear your flip flops and you will be fine!

Prós: room was good for our purpose.

Prós: Lots of parking spaces. You park in front of your room.

Prós: Nice Pool

Prós: Good location, good breakfast, nice pool with bar. Rooks were clean and comfortable

Contras: The fitness room needs updating. Limited equipment. There was also a hidden fee not disclosed when booking - a $25/night "destination/amenity fee". That included 2 drinks per day at the bar, pool towels and shuttle transportation to the downtown area of key west. Perhaps that was useful to some travelers but it was a waste of $50 for the 2 nights we spent there as we did not use the pool, bar or the shuttle. Sneaky, hidden fees like that should be disclosed when booking.

Contras: Nothing it was perfect

Prós: The pool and the Pool Bartender Steve was very professional and awesome!

Contras: The staff was a bit rude when we checked in but got better as the stay went on!

Prós: Shaded with palms everywhere.

Prós: Really enjoy my stay here

Prós: The staff was incredibly helpful and very engaging. The concierge was knowledgeable, the front desk attendants quick, and the breakfast crew were on top of everything. I have no comments on the maid service because we did not let them into our room for the duration of the stay. They offer a variety of helpful coupons and pamphlets to help acclimate you to the island.

Contras: Our room smelled slightly of cigarette smoke, and the shower had mildew in some of the grout. The sink area allowed a pool of water to collect due to an uneven surface. The walls are quite thin. The rooms were lacking in lighting. Being one of two Fairfield locations in Key West, it's the farther from the major attractions. Overall, small gripes. I would certainly stay here again

Contras: Parking and breakfast seating. The parking spaces are MUCH too thin, creating many spaces which were unparkable as others had parked over both side lines. This made my 8 month pregnant wife have to walk from the opposite side of the hotel in the only parking spot available. Also, at 9:00 am, there is not enough tables for the amount of people eating breakfast. We had to sit in the lobby to eat our breakfast. These two things made our stay less enjoyable.

Prós: The price was fair. Breakfast was decent. Newer hotel.

Contras: We had two experiences with roaches. We advised the front desk each time. One said she would make a note of it the other person at the desk took several minutes to explain the habits of Palmetto bugs in the warm weather. No one came to spray or check on the room. Breakfast could have a little bit more variety.

Prós: Amenities

Contras: N/A

Prós: Loved the facility and staff.

Contras: Distance from Duval...although relatively short 10 min drive.

Prós: Very convenient to have 2 bedroom 2 bath suite for 2 families for the price of $277 per night. The pool is opened till 10pm which is perfect.

Contras: It might be a little loud since the airport 5 min away. There is no place to have breakfast at the hotel.

Prós: The pool area was really nice , the bar and food was really cool

Contras: I didn’t like that the pool closed early

Prós: Breakfast was fine. Location was OK . Room was clean and comfortable.

Contras: Did not like being woken up at 5AM every morning by the several rosters on the property. The room price did not reflect the dated hotel. The staff did work with us for the 2nd night room rate. But I still have four pending room charges on my credit card several days after we left the hotel. Would have liked to hang out by the pool but due to COVID-19 we could not.

Prós: The bartender (T) and concierge Terry were great: fun personable.

Contras: Check in staff could not care less that one of our friends had a serious family emergency right before we were scheduled to leave and she could not go. They would not adjust/credit bill even for the breakfast which was horrible not worth the $$. We could have gotten a nice full breakfast at one of the local restaurants. Room was nothing great...sliding wooden bathroom door did not close tightly big gap so anything done in the bathroom was heard in the room. Property could have been cleaner. Outside around and inside the elevator had trash. For a Hilton hotel more pride should have been demonstrated and better customer service. Next time in KeyWest we will try one of the local hotels/B&Bs.

Prós: The pools and sister hotels added to the experience. The Rum bar next door was great and accepted our drink tickets. The shuttle to downtown was very convenient.

Contras: It’s not quiet. We were prepared for the roosters that are eve very where but not feeling the walls shake and echo when an adjacent guest entered or exited. The doors do not seal and allow more sound in than should be the case. Breakfast is not free, and the hours breakfast is served change. We did not have any housekeeping while we were there :(

Prós: The staff great and helpful

Contras: I had booked a poolside room hit someone had driven through the area so we could not use the pool, I thought I paid more for a pool side room so I should have a small refund. The room was not sealed as I had expected when we checked in I saw other rooms sealed but not ours.

Prós: Just wish that the pool was open and the pool bar was open as well… Other than that, staff was amazing stay was quite comfortable

Contras: Pool being closed.

Prós: Great Pool with Pool Bar. Good locations, just at the entrance to Key West, you can't miss it.

Contras: Houskeeping could have been a little better. First Day, our towels were not changed, which was alright. But we didn't get wash cloths. Also had to use Hand Towel as a bath mat.

Contras: Housekeeping

Contras: Free parking or breakfast would have been nice.

Prós: Yes greatdrinks a bit pricey 25 dollars for 2 drinks

Prós: Beautifully decorated; pristine; lovely!! It’s impression WOW!

Contras: No thing to report.

Prós: The room was updated, and the lobby was very nice. The hotel is close to 3 others and you are able to use any of the pools, etc.

Contras: The hotel is far from town. This was our first time to Key West so we didn’t realize that there is only one area that stuff happens, so we might as well have been out in the suburbs. Also the mattress and pillows were not very comfortable. The pool is constantly out of towels. So that is a bit disappointing.

Prós: I liked the lobby, pool, and room overall.

Contras: The staff wasn't too helpful, it could have been because it wasn't directly booked with them but through Kayak. I wanted to change from a king size bed to a two bed room but they said they were sold out. However, when walking around the hotel around 11PM I saw plenty of empty rooms with two beds. In addition, I got (initially) charged for drinks I did not have at the pool. Overall it's okay, but I wouldn't book there again unless it was my only option.

Prós: Had a great stay the hotel was clean and awesome the pool was very nice and the place was very quiet . Abusutly loved everything . Highly recommended

Prós: Enjoyed the Super Moon of the decade on the balcony...!

Prós: The decor was clean, modern and beautiful The pool look like a picture, the furniture and umbrellas complemented the key west vibe Beds, chair and bathroom look like new, perfect condition and extremely clean

Contras: The price was a bit high so I expected at least to have complementary continental breakfast that other less expensive hotel offered. Extremely late check in and early check out. Check in does not start until 4:00pm.

Contras: Entrance on curved road. Dangerous entry/egress

Prós: Clean and newly remodeled.

Contras: Twenty dollar cab ride to Duval Street or twenty dollars for shuttle. Hotel is on main road at the entrance to Key West. Road noise was distracting and sleep disruptive from motorcycles and first responders. Long wait for check in not well staffed or prepared with prepaid customers paperwork.

Prós: This place is noisy and the staff is slow Old property

Contras: Noisy

Prós: My daughter lives right next door so the not only is the property in a great location but also clean comfortable and staff was very friendly!

Prós: Very nice hotel.

Contras: Liked everything

Prós: Nothing

Contras: See above. There was nothing to like other than to leave.

Prós: The pool are was very beautiful. The room was spacious and there were some friendly hi mens pecking on the patio door.

Contras: It was not a place to pick for a view of the Gulf..... Also not a beach or swimming in the Gulf....you could sit on the deck and pretend a little.

Prós: The room is big and comfortable. The swimming pool is clean.

Contras: Possible crocodiles on the small hotel beach.

Prós: Basic room.

Contras: Front desk concierge, Stephanie had an attitude that I reserved a room with an Amex when I don't even own one. I showed her the documents of the confirmation using my MasterCard. She continued to persist that I reserved it with an Amex and this is what happens if you book with a third party site.

Contras: The hotel was a dump

Prós: The rooms are always clean & fresh smelling. The staff are always wonderful.

Contras: The hotel picture was not what the motel ended up being. Also it described it was waterfront when it wasn't. That was disappointing but not the end of the world.

Prós: The free shuttle into town and the staff there was friendly and very professional.

Contras: Our room was very close to the main street into town which was noisy.

Contras: The leaf blowers outside my window at 8:00 am. Key West is a town where people like to sleep in when they are visiting, the landscaping guys running leaf blowers at such an early hour is not a good thing.

Prós: My wife and I loved the friendly staff; the location; the private courtyard sitting area; the beautiful, lush grounds; the attractive and comfortable room decor along with special amenities and condiments; and the free taxi services to and from special places of interest in the area. My wife and I will certainly seek out Courtyard by Marriott motels on all our future travels, as we could not have asked for a more positive experience.

Prós: Staff was amazingly friendly and helpful. Beds were very comfortable.

Prós: Room 103. We had bathroom issues. Toilet did not flush. Bathtub did not drain during shower. Leak of unknown origin over floor and rug. 2 adult travelers. The pool was nice.

Contras: See above. They did give us free breakfast as a compensation. We are looking into a rebate via our online booking site.

Prós: Location

Contras: Cleanliness and smell

Prós: Location, pool and Tiki bar

Contras: Air con in the room was a bit noisy, seemed a little dated

Prós: We had an issue with our room but the staff was great at rectifying the situation. I really appreciated their attention.

Contras: It’s a bit too far from Old Town to walk but the shuttle made up for it, just wish it went more frequently.

Prós: It is mediocre and for the price, I don’t think it is worth it. I thought the bike is free for Guests to use

Contras: The lobby area

Prós: Breakfast was great, staff was professional and friendly. COVID protocol was excellent!

Contras: More choices added to the menu, but the food was great!

Prós: Comfortable beds

Contras: We were placed in a disabled person's room. We are NOT disabled. We didn't have a nice view as requested. We asked for wine and choc covered strawberries to be in the room at check in but that didn't happen either. When I complained to hotel managment, they said "Booking.com did this to you!"

Prós: Working

Prós: Hourly shuttle to downtown

Contras: More searing available around the pool area

Prós: Heated pool and very hot hot tub

Contras: Music from pool area was very loud in evening and you need new speakers.

Prós: friendly & helpful shuttle drivers to downtown & staff was friendly &helpful

Contras: you don't get Hilton Honors points even for incidentals when booked through a 3rd party, that was a major fail

Contras: The cabanas seemed to need a little upgraded. Starting to see some wear and tear.

Prós: Free shuttle to the town Quiet location

Contras: Expensive but its Key West Rooms a little dated Pool is small, but not crowded when I was there

Prós: The bed

Contras: Expensive restaurant...$14.95 breakfast buffet with no other option unless you asked. "handicapped room" had no grab bar for getting out of the shower or beside the standard height toilet. Room needed sprucing up. Balcony door often stuck and was hard to open and also there was a three inch high ledge going out the door that was easy to trip over.

Prós: Friendly service,clean room,nice pool.Shuttle to airport

Contras: I didn't have a balcony

Prós: Great location as close enough to everything but enough distance to get out of traffic/congested areas. Room was comfortable and large enough for a family of 4. Grateful for the mini fridge and microwave. Went to grocery store so we could at least have some food in our room. Would stay again.

Contras: Pool water was very warm and located with with hardly any shade. Could have misters out there to help with the extreme heat.

Prós: Pool area, rooms, clean.

Prós: Employees were very professional.

Contras: Air conditioning inside rooms are very noisy. Asked the front desk about that with response all rooms are like that. Needs some attention to fix that problem.

Prós: The beds are super comfy. The food from room service was great.

Contras: Floor level. Could not use.

Contras: Reserved 2 rooms but when checking in the hotel showed only 1 room was reserved. Hotel staff had to scramble to accommodate us.

Prós: Pool

Contras: We had to ask for everything. Schedule cleaning ask for water ask for towels. Should have been easier to take a vacation

Prós: I thought breakfast was very good and was set up well to comply with covid restrictions and guest safety

Contras: Rooms were small and some accommodations were not open

Prós: Great service clean room

Contras: Bed were a little small

Prós: It was great! We arrived early and our room was actually READY, to our surprise!! Which made for a great afternoon!! The pool was a great surprise as well!! I knew there was a pool but it was so nice!!! However, people need to stop holding chairs when not actually using them!! Or get more!!

Contras: The pool needs more lounge chairs. There was a used wash rag left behind in our shower... I just threw it on the floor, but the room needs to be checked over when turned over.. otherwise all was great.

Prós: The pandemic grab & go breakfast was wonderful, the staff was accomidating and the facility was overall in great shape with a beautiful pool. It's just about a 5min drive from Duval street and the beach so the location was nice as well.

Contras: n/a

Prós: Pool was very nice.

Contras: Same breakfast every morning

Prós: It offered so much to make our time in Key West fun and relaxing. The pool is beautiful. Easy to walk for food, and doable walk into town.

Contras: The road noise. It is a small property right off the busiest road.

Prós: Breakfast was fantastic

Contras: Pool was way too cold for swimming. I doubt that it was heated at all! I booked this hotel because of the heated pool!

Prós: It's our second time staying here and we loved our stay. It's on the north side of the key but only an 8 min drive to Duval. The staff was attentive and the pool is a nice size and always maintained. The rooms are spacious with comfortable beds, fridge, microwave, coffee machine, and ironing supplies--all you can need! The price for value is what keeps bringing us back. It's on the more affordable end, especially during non-peak weekends. Parking is free and they also don't have resort fees, which is a huge plus. Incidental hold was only $20/night as well. Overall great experience!

Contras: It can be a bit noisy as the rooms aren't too sound proof. We were awaken both days by people in the next room or in the hallway.

Prós: The hotel definitely met our expectations. the facilities and rooms were impeccably clean. The room was a nice size and the bed was very comfortable. Location is perfect for families and couples looking for a quiet and relaxed stay.

Contras: The staff's customer service was extremely underwhelming. Front desk agents were sweet but very young and it reflected in the level of service and professionalism expected in the hospitality industry. Housekeeping had the worst attitudes anytime we requested anything as if we were inconveniencing them, they would scoff at any question! We were running a little late to the complimentary breakfast but willing to grab anything still out—the lady picking up literally pulled baskets of bagels away from us and rolled her eyes when we asked where we can could find cream cheese. I was shocked at how ugly her attitude towards us was when we are guests spending A LOT of money to stay at their locations and were very respectful towards her.

Prós: The pool area was beautiful . It made you feel as if you were in the islands. There was plenty of comfortable seating including cabana style loungers to enjoy. All the staff helpful and pleasant . At the breakfast buffet the staff walked around to refill coffee, clear your tables and offer newspapers. There was plenty of free parking on site and rentals of motor bikes and bicycles.

Prós: location and breakfast was pretty good...

Contras: the room was a little warm for me...i set the thermostat to 68 degrees and the temp never dropped below 73 degrees...

Prós: Room was clean, comfortable and fully equipped with necessities.

Prós: Continental breakfast is always a great way to start off your day at any hotel, wished the selection was better but at least the coffee was always hot. Beautiful pool area lots of seating but the tiki bar's food selection was also a bit limited. A lot of people were receiving noise complaints at the pool and rooms at 2 PM.... Its Key West so if you're planning on wanting peace and quiet you should probably stay in Marathon, and not blame the hotel for your poor choice in vacation destination...

Contras: Parking is quite a problem at this location and forcing some people to park in random lots nearby, which is never a good idea in the Keys. The ice machines never seemed to be working well. The rooms are also very small, actually uncomfortable for 4 people to be in a room with two double beds. Most likely would stay here again, but not my first choice.