Room was big, beds were comfy
Clean and comfortable
Clean, nice staff, large room with comfortable beds.
It was all great.
They didn’t have my reservation
The location was fantastic, the room was fairly nice, and the view was good.
When we arrived around 10am, the woman at the front desk could not find my reservation and wasn’t particularly willing to help find it. She told me that they were fully booked or else they would offer to match my price. I told her it’s already paid for so she told me to call whoever I booked through. My booking through Kayak went through getaroom.com. While on hold with them, the woman at the front desk told me that they aren’t even allowed to book Springhill Suites rooms. After waiting on hold for about 20 minutes the getaroom woman finally came back, apparently she had spoken to the Springhill Suites manager, and they decided that they didn’t have any room for us so getaroom was going to get me a room somewhere else and rail me before 3pm with the new hotel information. 3pm rolled around and I had received no contact from anybody so I called again. The woman I spoke with this time put me on hold and called the Springhill again, this time they were able to find my reservation which they had the whole time but there was a spelling error on my name. I feel that if the front desk woman when I came in originally was a little more willing to assist or if the manager had actually come out to speak to me, this probably could have been resolved that morning without forcing me to drive around, pay for parking in other parts of the city, and have anxiety about whether or not we would even have a place to stay and the possibility that we might have to drive 4 hours back home. It also makes me very frightened that the trip to London and Paris that I’ve booked through Kayak May have the same issues.
The location is great whether you are going downtown or to a Pirates game. I try to stay here every year for the Pittsburgh Marathon due to the location.
Charge $$ for parking
I have stayed here several times and the service has dropped to a level that I am considering other options in future. Hot water did now work, heard several complaints on this while there. Went to breakfast about halfway through designated time and there was absolutely nothing out, every station empty. Housekeeping came in room and left trash bag with trash in sink and another on chair. No refill of soap, coffee, etc. cleaned the glasses but then stacked them wet on top of each other.
Hotel room was very nice, spacious, and clean, Really enjoyed the mini kitchen and the layout of the room.
I thought it was a little ridiculous to have to pay an additional 25 dollars for parking. You would think that paying 160 dollars a night that parking would be included. Other than that everything was good.
Location was great. It is close to sports fields, Stage AE & Warhol museum,
Parking is expensive and extra.
Staff was friendly and helpful!
Prepaid does not seem to get respect
The desk staff was not helpful in the least, they did not want to help make the stay a good one. I believe it is because we purchased the room through kayak so there was no discussion of displeasure at check out. The sheets were dirty with stains from other guests. The in room coffee pot did not work, I asked to have it addressed twice, but nothing was done about it. The TV remote did not work, I had to ask three times to get it replaced. The desk staff were unable to describe the amenities around PNC Park and did not seem to care if we enjoyed our stay or not. As if since our room was prepaid so they did not need to take care of us.
The staff was very friendly and the breakfast was decent.
The swimming pool was very small. The room was decent, but nothing spectacular. When we got there the sheets were very haphazardly placed on the bed and the towels weren't folded neatly.
Situado no centro de Pittsburgh, o SpringHill Suites by Marriott Pittsburgh North Shore Hotel oferece acomodações confortáveis para os hóspedes. Dispõe de 198 quartos e suites para não fumadores equipados com confortos modernos, como micro-ondas, frigoríficos, cafeteira Keurig no quarto, secadores de cabelo e acesso Wi-Fi gratuito. Os quartos também dispõem de uma secretária bem iluminada e de uma cadeira ergonómica. As suites melhoradas oferecem espaço extra com uma sala de estar separada.
As manhãs são iniciadas com um pequeno-almoço quente gratuito ou com um generoso buffet. Os hóspedes também podem almoçar ou jantar no SoHo, o restaurante do hotel. Além disso, o SpringHill Suites by Marriott também está localizado a poucos metros de vários restaurantes, incluindo o Hyde Park Prime Steakhouse, o Atria's Restaurant & Tavern e o Restaurante e Salão McFadden.
O hotel dispõe de uma sala de fitness totalmente equipada que está aberta durante todo o dia. Também tem uma piscina interior aquecida. Os hóspedes recebem um serviço de transporte gratuito para qualquer local dentro de uma área de 5 km. Os viajantes a negócios também podem aproveitar o serviço de cópia e fax do hotel. Outras comodidades incluem máquinas de venda automática, cofres na recepção, jornais no átrio e aluguer de carros no local.
Situado a uma conveniente meia hora de carro do Aeroporto Internacional de Pittsburgh, o SpringHill Suites by Marriott oferece um fácil acesso a alguns dos locais de interesse locais. Fica a 5 minutos a pé do Museu Andy Warhol e a 15 minutos a pé do Casino Heinze. Os hóspedes podem tentar a sua sorte no Casino Rivers, situado a uma caminhada de 20 minutos, ou apanhar um jogo na PPG Ppinta Arena, que está localizada apenas a 1,6 km de distância.
baseado em 972 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
SpringHill Suites by Marriott Pittsburgh North Shore implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.