Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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9.6 "Local maravilhoso."9.7 "97%
gostaram da proximidade dos locais para fazer compras ." 9.9 "99%gostaram da proximidade com pontos turísticos ." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." 10.0 "Fácil acesso ao centro da cidade , segundo 100%." 10.0 "Fácil de chegar de carro , segundo 100%." 10.0 "Próximo de transportes públicos , segundo 100%." 10.0 "100%gostaram da proximidade da praia ." -
8.9 "O atendimento é muito bom."9.2 "92% acharam
a equipe muito simpática ." 7.4 "74% afirmaram quea equipe da recepção era ótima ." 8.7 "87% acharamo atendimento muito profissional ." 9.4 "94% disseram que oserviço de concierge foi incrível ." 7.0 "70% ficaramsatisfeitos com o serviço de quarto ." 9.3 "Hotel com ótima segurança , segundo 93%." 8.9 "Ótimo atendimento no bar , segundo 89%." -
8.7 "Muito limpo no geral."8.4 "84% afirmaram que
os quartos estavam limpos ." 9.5 "95% consideraramque estava limpo ." 8.4 "84% afirmaram que obanheiro estava limpo ." -
8.4 "A comida é deliciosa."7.4 "74%
adoraram a variedade do menu ." 9.6 "Sobremesas deliciosas , segundo 96%." 8.3 "83%gostaram dos acompanhamentos ." 7.5 "75%adoraram a experiência gastronômica ." -
8.1 "A atmosfera era boa."9.8 "98% disseram que este era um
hotel estiloso ." 7.9 "79%gostaram do lobby de entrada ." 8.1 "81%gostaram do ambiente agradável ." 8.8 "88% acharam ohotel luxuoso ." -
5.2 "A internet é mais ou menos."
Avaliação geral
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9.5 "Local maravilhoso."9.7 "97%
gostaram da proximidade dos locais para fazer compras ." 9.9 "99%gostaram da proximidade com pontos turísticos ." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." -
8.7 "O atendimento é muito bom."9.1 "91% acharam
a equipe muito simpática ." 8.9 "89% acharamo atendimento muito profissional ." 7.4 "74% afirmaram quea equipe da recepção era ótima ." 9.4 "94% disseram que oserviço de concierge foi incrível ." -
8.1 "O nível de conforto é alto."7.9 "79% afirmaram que
as camas eram confortáveis ." 8.1 "81% consideraram queos quartos eram espaçosos ." 9.5 "95% gostaram dobanheiro espaçoso ." 7.9 "79% consideraramagradavelmente silencioso ." -
7.8 "Os quartos são bons."7.9 "79% afirmaram que
as camas eram confortáveis ." 8.6 "86% ficaramsatisfeitos com o banheiro ." 8.1 "81% consideraram queos quartos eram espaçosos ." 9.2 "92% acharama vista era agradável ." 9.5 "95% gostaram dobanheiro espaçoso ." 8.5 "85%gostaram do chuveiro ." 8.0 "80% afirmaram que obanheiro estava limpo ." -
6.9 "O café da manhã é ruim."
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5.5 "A internet é mais ou menos."
Avaliação geral
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9.4 "Local maravilhoso."9.8 "98%
gostaram da proximidade dos locais para fazer compras ." -
8.8 "O atendimento é muito bom."9.1 "91% acharam
a equipe muito simpática ." 7.5 "75% afirmaram quea equipe da recepção era ótima ." 8.9 "89% acharamo atendimento muito profissional ." -
8.7 "Muito limpo no geral."8.3 "83% afirmaram que
os quartos estavam limpos ." 9.6 "96% consideraramque estava limpo ." 8.4 "84% afirmaram que obanheiro estava limpo ." -
7.7 "Alto conforto."7.5 "75% afirmaram que
as camas eram confortáveis ." 7.7 "77% consideraram queos quartos eram espaçosos ." 9.4 "94% gostaram dobanheiro espaçoso ." 8.0 "80% consideraramagradavelmente silencioso ." -
7.7 "Os quartos são bons."7.5 "75% afirmaram que
as camas eram confortáveis ." 7.7 "77% consideraram queos quartos eram espaçosos ." 8.6 "86% ficaramsatisfeitos com o banheiro ." 8.3 "83% afirmaram queos quartos estavam limpos ." 8.9 "89% acharama vista era agradável ." 9.4 "94% gostaram dobanheiro espaçoso ." 8.4 "84% afirmaram que obanheiro estava limpo ." 8.2 "82%gostaram do chuveiro ."
Avaliação geral
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9.6 "Local maravilhoso."9.8 "98%
gostaram da proximidade dos locais para fazer compras ." -
9.0 "Perfeitamente limpo."8.6 "86% afirmaram que
os quartos estavam limpos ." -
9.0 "O atendimento é de primeira."9.0 "90% acharam
a equipe muito simpática ." 7.2 "72% afirmaram quea equipe da recepção era ótima ." -
8.0 "A comida é deliciosa."
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7.7 "Bom café da manhã."
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6.9 "Conforto mediano."
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6.4 "Infraestrutura de bem-estar e esportes razoáveis."
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5.8 "Custo-benefício mediano."
Avaliação geral
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9.5 "Local maravilhoso."
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8.9 "O atendimento é muito bom."9.1 "91% acharam
a equipe muito simpática ." 8.6 "86% acharamo atendimento muito profissional ." -
8.7 "A comida é deliciosa."
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8.6 "Muito limpo no geral."9.4 "94% consideraram
que estava limpo ." -
8.6 "As comodidades são boas."8.6 "86% acharam o
prédio maravilhoso ." 8.2 "82%gostaram do lobby de entrada ." -
6.7 "O café da manhã é ruim."
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4.9 "Custo-benefício abaixo da média."4.0 "60% disseram que o
café da manhã era muito caro ."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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10.0avaliação de
Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.
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8.8avaliação de
Great location, great value for the price. Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.
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9.7avaliação de
Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile. More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.
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5.1avaliação de
The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street. The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.
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8.5avaliação de
I would have preferred a discount on the Parking for staying in the hotel.
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10.0avaliação de
Great spot. Conveniently located. Pleased overall with the property.
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10.0avaliação de
we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city. it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.
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10.0avaliação de
Rooms too small
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8.8avaliação de
The French ambiance. A bit expensive.
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8.5avaliação de
Great location, beautiful room and good staff. Except for my wife losing her nose ring and no thin sheets were available; our stay was outstanding.
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10.0avaliação de
beautiful hotel bed was too soft
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10.0avaliação de
Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.
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8.8avaliação de
Great location, great value for the price. Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.
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9.7avaliação de
Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile. More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.
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8.5avaliação de
I would have preferred a discount on the Parking for staying in the hotel.
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10.0avaliação de
Great spot. Conveniently located. Pleased overall with the property.
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10.0avaliação de
we were traveling with our toddler. the hotel crib came with complimentary johnson & johnson toiletries and a stuffed bear. the room was clean, comfortable and spacious enough to be tolerable with a toddler in the same room. the bathroom was spacious, in excellent condition and well-appointed. we were on a high floor and had a great view of the city. it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.
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10.0avaliação de
Rooms too small
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8.8avaliação de
The French ambiance. A bit expensive.
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8.5avaliação de
Great location, beautiful room and good staff. Except for my wife losing her nose ring and no thin sheets were available; our stay was outstanding.
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10.0avaliação de
beautiful hotel bed was too soft
