central location poor dining in facilities
Decor and quality of room. Main reception was a bit officious when we first arrived. We had been delayed due to weather problems and I didnt think we got sufficient attention due to the fact it was late evening.
central location; beautiful hotel the service in the hotel bar/cafe was very slow, I had to ask 2 different members of staff and both said they couldn't serve me, on locating the appropriate member of staff she was slightly unpleasant and when served the food ordered came sporadically and not all at once
The front desk staff were very efficient and friendly all during our stay, from check-in, having a 4 pm tea with a group of 12, and at check-out. The staff in the bar were outstanding in their cooperation to assist in setting aside and preparing a place for our afternoon group tea. Wonderful Irish friendliness.
Quiet and good location gym was very minimal, staff not overly attentive
Convenient locatoin and overall appearance of the hotel/room. Small room but manageable.
The central location of the hotel and car parking facilities and friendliness of the staff Slight confusement getting from the carpark into the hotel
The location of the hotel was perfect. Within walking distance to all central attractions in Dublin. The worst thing was on entering and leaving via the front enterance there was an awful smell of smoke and several people stood on the front steps smoking. Off putting.
I like this Hotel and stay there often.
Location was good. Bar & Restaurant were all very good although expensive - where isn't in Dublin?! Bed, although double, was a bit small and uncomfortable. Air conditioning in room did not work properly (room was freezing though we did not complain) as did guest services on the TV for one whole day so it was hard to find any information as that was where the hotel directory is.
its location and the friendly staff also the breakfast buffet was excellent the bedrooms were very hot with no way of controling temperature
Basic Hotel, would not deem it luxury
No comment No comment
Hotel was comfortable and staff were friendly and helpful at all times resolving a few difficulties I encountered. The bathroom fan came on continuosly during the night. I was transfered to another bedroom and hotel discounted bill by 40%.
The room was excellent.
Cookie upon arrival. Staff tried to be helpful when we had to move rooms due to building noise from the fire escape which was next to our room. The gym was clean and well equipped. The hotel is in a process of refurbishment so only the 4th floor was in use during our stay. The hammering and drilling started at 8am on both days we stayed and despite moving rooms it was like being on a building site. The beds at the hotel were the hardest I have ever slept on, I have been very fortunate to have travelled all over the world with my job so have slept in many hotels but this bed ranked as one of the worst! We were in room 400 (on the 4th floor) which was the furthest room from the elevator. Annoyingly it was too far for the wifi to stretch so we were forced to sit in the lobby to get online. Overall our stay was very disappointing and we won't return to this hotel in future.
The room was clean and had all I needed. I liked having the facility to make tea and coffee in the room. The staff were friendly and helpful.
General athnosphere, good location. friendly staff Additional cost of breakfast. Breakfast not included in booking price. Breakfast was an additional Eur20.00 per person
The room service staff very really nice and friendly and efficient. The bathroom was not particularly clean upon arrival. Also, the reception staff were not very motivated or friendly.
no critical remarks, indeed
The breakfast buffet was great with lots of options. The room was large and comfortable. The hotel is within walking distance to all of the sights, but is about a 10 minute walk (depending on how fast you walk). We love to walk so the location was fine for us, but it felt far after a night in Temple Bar.
Location,breakfast,bedroom was nice size
Hotel is an excellent choice when visiting Dublin. It has excellent service, very clean, and good restaurant. Although it is not close to where most of the nightlife is there is an excellent local pub 2 blocks away and it is located on the local Luas light rail line which provides quick access to most of Dublin's tourist attractions. Slightly removed from what they call City Center
Staff was helpful and excellent. Rooms were very clean. Accommodations were up to date. Triple room was somewhat cramped.
There was confusion too how many people we had in our party and had to pay an extra 30 euros and it took an extra long time to clear up the confusion after a long day of travel.
Breakfast was great Very clean Beautiful rooms The water pressure was really low, everything took several flushes. The surrounding area is great location wise, but at night it seems a bit rough. The hotel is very safe.
Lighting was bad for putting on makeup
Friendly and accommodating staff. Comfortable room with a very nice view onto the front garden. Breakfast extravaganza. Very convenient to all Dublin attractions. We loved it. Highly recommend.
It's location was a prime factor in our decision. Phoenix Park was very close by, as was Guinness and The Old Jamison Distillery. Right near the train station and tram stop so access the further parts of thecity and country were 5 minutes away. We'd stay there again.
We loved the room, the views, the quiet, the location. Close to the train station.The bed was so comfy! Also right near the landmark pub Nancy's Hand. The room design is outstanding! The bathroom was huge! We loved it here. There had a been some flooding from outside and it went into the hotel lobby on the day we arrived and it smelled horrible it was most likely sewer water. he smell only affected the area by the front door and the smell was gone by the time we left two days later. The hotel had professionals cleaners working on it as fast as possible. We would stay here again. The flooding was not there fault.
By the train station There was no plugs for hair tools and phone charging
Great Location. Extremely Friendly and helpful staff. Clean.
Staff went above and beyond to be helpful. N/a
We were staying 2 nights in Dublin and it was perfect. Good location, modern and I liked the big room. I didn't like the room's decoration in purples but it is my opinion. And I didn't like also the light in the room, it was poor.
The location couldn't be more central. It's luxury accommodation with top class food and service and all the extras you could imagine Not enough power points/sockets in the room for a modern tech age. The AC unit had mold on it
Staff were very attentive in all areas reception, restaurant, etc
The staff were fantastic and the location perfect for some city shopping and exlporing the city The quality of room service food to cost was not the best
Pleasant environment, very nice location, friendly staff and spacious clean and luxurious room. The bed was too soft and streetnoise from nightlife
The central position of the hotel and also the overall excellent quality made for a very good short break.
the location and the rooms and the speed of check in nothing
concierge recommendations great breakfast Very small room with minimal closet space and walking space and a step down to get to the bathroom Had larger room for less money on my 5 previous stays here
Hotel is very difficult when parking
Efficiency and friendliness of the staff; well-appointed, comfortable, clean room.
Location was excellent
Breakfast was wonderful Staff (especially Tommy on front desk) were very helpful Location Handicap room, which was not suited for others with low and very small sink. Shower type assured water to go over the floor.
Comort, facilities, closeness to the centre of *everything* in Dublin Gaining access at 5:30 am was slow
Breakfast was wayyyyy to expensive for what there was on offer. It would be better to have a separate price for just the continental (jams, toast, fruit, etc).
Location to the main shopping area in the city.
The friendliness of the staff was a big plus in the hotel's favour. The room was pleasantly furnished and the location was great for trips into Dublin city. We had a twin room booked at a rate of €79 per night for the room, but learned that the usual rate (especially at weekends) is at least €200 per person sharing. Whilst the hotel is very nice, it is not a luxury hotel and such prices are outrageous. I would not have stayed there for that price.
Good, helpful staff
The staff was most helpful. The location in Dublin was great for touring and ease of use. The rooms were very nice. Lovely bathrooms. Breakfast was pricey for food offered.
Proximity to city centre. Parking is expensive in the city centre.
Poor quality of service at reception
Staff was great. Arrived early in the morning and they had my room available for early check in. Breakfast was included and very good. Location was great and room clean and spacious. None
Great location in the centre of the city. The room was lovely with a nice big bathroom. Beds were comfortable. Parts of the hotle were very cold and breakfast ended very early on a Sunday
Clean, roomy room and convenient location to City Center tourist attractions.
the room was large and in good taste, breakfast ok. A most dull, uninteresting hotel. there is no effort on the part of anybody to make this hotel a lived in place! the same fault as in the other two O Callaghan Hotels I stayed in. Staff is most uninvolved and uncaring.
I've stayed there a few times, things happen efficiently, always consistent.
Location was great--close enough to walk to Temple Bar, Trinity College and many other points of interest. Staff was very helpful--upgraded our room without any trouble when we expressed our disappointment in our "superior" room. Breakfast buffet was varied and plentiful and the one dinner we had there was very good.
Location & really cozy hotel bar, decor in hotel quite funky Lack of air in corridors & bedrooms, far too warm. no air/con in hotel
No air conditioning. Very hot at night
I was looking forward to my stay in the hotel after looking at the pictures on the website. It turned out to be a very beautiful and relaxing place to stay. The restaurant food was delicious!!! I have no complaints!
The purple lobby and hallways are rather awesome. The breakfast set up is well done. Garish, uncomfortable rooms located directly over a firestation where a fire engine runs 24/7. On a busy weekend, sirens go off regularly, pigeons fly in the window if you ppem it and the staff are harried.
Location was good, staff was friendly. Our room was dissappointing. Got a Deluxe room. No air conditioning so we had to open window. Very noisy being on the street. Room was small, bathroom was small and not very nice.
lovely breakfast, nice room,location was good. no complaints at all. the temperature too warm
We stayed in one of the Georgian sweets which unfortunately didn't have an elevator but the concierge was amazing, from bringing out bags up to valeting the car to calling a cab for us to go enjoy the city. Beautiful room very comfortable bed and huge bathroom. The only negative I would say was the service in the bar. We stopped in upon arrival to grab a quick bite to eat which did not end up being quick. It seemed like the staff was more interested in talking to eachother than helping us, and when I finally flagged the bartender down he asked us if we were in a hurry, not the kind of service you would expect from a hotel of this status. On the up side the food and drinks were great and we just opted for room service for dinner.
Central location. Helpful staff. Reasonable rates. Quiet area of Dublin Slightly gloomy decor - mood lighting in bedroom and public areas - would have liked some brighter lighting in bedroom
Comfortable city hotel with interesting decor. Better lighting in the rooms for reading.
Loved everything! Very comfortable. Great location! Staff & service in the hotel & restaurant were very attentive, pleasant, & just all around wonderful! Not being able to adjust the air in my room... I'm always cool by nature. Extra blankets were provided!
Good location for shopping and Landsdowne Rd
The pillows! The bed was very comfortable and provided a good night's sleep. Whilst the hotel is very nice, I think that it is over-priced.
the bed very poor selection of food, service had drop from my last stay
The location was pretty good. The room was clean. The entrance and lobby were dirty and dated. The staff didn't seem to care at all.
I liked the general quietness and the sense of privacy in the hotel. I also liked the staff who were very helpful and welcoming.
The Conrad was in a great location, close to the city. The room was spotless and the staff helpful and friendly. It wa saa bonus on the day of check-out that we could leave the car as long as we liked for no extra charge - ideal for that last bit of shopping. We'll definitely return and would recommend the Conrad to anyone wanting to be close to the city.
The hotel was perfect for a short city break as it is so central. The breakfast is spectacular and the staff were so friendly. The beds in the rooms are some of the best ever as they are so comfy and have beautiful white linen on them.
The staff were friendly and most helpful.The hotel was quiet, and it took me just a few minutes to reach a lovely Park, and St Stephen's Green. Also, the food was delicious.
cosy room, good location and helpfull staff beverage and food costs
Staff and location House keeping was poor. Mini bar was not restocked. I had a shower before going out for the evening, the towles were not changed. Never experienced that in any other hotel .
Great hotel! The staff was very friendly and helpful, polite, and engaging. I particularly liked how they helped direct us around Dublin to the places we wanted to visit. Excellent service! Nothing!
Great location...we walked everywhere. Restaurant was expensive and not great, plus breakfast was not included. Comfortable, clean rooms. The restaurant was expensive. Breakfast was not included in the room rate.
location internet speed staff expensive
The rooms were spacious and staff friendly.
-Close to bus pick-up & drop-offs -Friendly staff at front desk & in the restaurant -Restaurant on-site, reasonably priced & convenient dinner options -Clean and modern rooms -Fairly quiet -Just a bit of a walk to get to the heart of Dublin (this can also be a pro as it's a little quieter than if you were in central Dublin
hotel was nice and clean they shutdown services early and on our checkout day decided to shutdown all the computes for 3 hours so we could ot checkout or get a final bill to review.
The location was good Reception staff were not friendly
I found the staff at this hotel extremely friendly and helpful. They were courteous and offered help and advice. I really appreciate good service and we got it at the Pearse hotel. The hotel location is a 15 min walk from O'Connell street which is great. The pillows in the room were like concrete slabs. The room smelt of stale smoke. The cost of wifi was extortionate.
The food in the restaurant was pretty good. Average, indifferent service. Average cleanliness. Terrible pillows, nearly rags Terrible bedding
Central, satisfied with my choise Only one thing...the wash hand bason is funny...the tap is larger than it !! very uncomfortable
Clean, quiet, and comfortable. Literally the bus stop from Airlink from the Dublin airport is right in front of the hotel.
The staff throughout our stay were GREAT! Friendly, helpful, and polite, we were treated very well. The location is great for going out, just a short walk to Temple Bar. The rooms are tiny. We were a bit cramped both in the main area as well as the bathroom. Smokers hang out just outside of the main lobby doors so you're forced to walk through a cloud of smoke on your way in and out of the hotel. Very unpleasant!
This hotel was in a perfect location for shopping being just off O'connell street with only a maximum 20minute walk to St. Stephens Green. (10minutes to temple bar area). The rooms were clean and modern with flatscreen tv. Breakfast is not included in the rate but available at an additional 12euros, however there are plenty of places to grab breakfast on O'connell street for less than this
The standard of room
I really liked the room where i stayed and the people who worked there. There aren't.
Ideal location, very comfortable beds and friendly staff. No food available Sunday evening in bistro.
location, price, comfort
The location was great for a tourist. Close to tour outlets, hop on and hop off bus stops and to a variety of restaurants. The staff was friendly and helpful. Room was clean and comfortable, though small.
Location and value for money
Clean near everything!!
have stayed here twice before.staff very helpful and polite.good service and good food.excellent location nothing
Washrooms are nice, beds comfortable, good location with friendly staff. No aircondition.
I thoroughly enjoyed the location, and the breakfast, great value
Convenient location with modern facilities. I did not have breakfast but it was offered at a reasonable rate as was the room itself.
Good service, great location, nice rooms
Very helpful, friendly and accommodating. Some rooms where a little hard to find.
location very good room 525 has to be the noisest room i have ever stayed in. like a constant loud air conditioning unit about to blow up
The staff was really nice and they mailed me the phone charger I'd forgotten in the room. Appart from that it's a big hotel a bit south of the center, rooms were really nice, breakfast OK. You can hear anybody passing in the corridor from the room door closed... From little chit chat during the day to the groups returning from a good night out at night.
Convenient location. Noisy early morning deliveries from carpark.
A very convenient location, close to Dublin City centre. Lovely staff. An oversight by housekeeping meant our room wasn't replenished and we almost ran out of loo roll!
Pleasant staff, convenient location, comfortable hotel. Price of breakfast!
Clean, decent, and within walking distance of several venues. Get the breakfast with your reservation. Nothing negative, or constructive to offer.
Friendly staff, comfortable room, good restaurant
Excellent staff so friendly and with great attention to details. Twin room very spacious and clean with every convenience. Exceptional breakfast great choice and plentiful. Nothing
Location, decor Very small standard room, but to be expected in larger city
I loved the television that was in the wall at the end of the bath. The room was spotless and very comfortable, and the staff were friendly.
Bartender Rooms way too small; poor quality of linens and blankets
Very good restaurant, pleasant bar.
Location and room was great Not enough house phones..... Gym should be open later Need more TV channels
The staff were very friendly and helpful. The hotel and the room were clean and very well maintained.
Reception is so kind.
Staff all very friendly and helpful, comfortable bed and nicely appointed room, great location A minor quibble - there is no celebratory sparkling wine on the wine list under 100 Euro unless you like Prosecco which we find too sweet. Surely an Antipodean methode champenois or drier style cava could be added to the wine list?
Good price for hotel in the city. Room could have been cleaner and the reception clerks could have been friendlier.
It was central
The room was very clean - the bed incredibly comfortable! Heard the hotel was noisy but honestly we never had any problems. Staff were professional. Very happy with this place. This place is great. They could maybe do a little updating/renovating to the rooms but otherwise it's fine.
Location is excelent.Services level is quite good and facilities are reasonably updated.Breakfast is also good. Yes, during weekends it is too noisy at night.Some times you have really problems to sleep.There is a Pub just downstairs .
The easi access to shops & theatres was excellent,also the breakfast and choice was pretty good..
very centrally located extremely noisy
Location, location, location! Staff was very accommodating. Rooms were dated, needed redecorating. Could have been cleaner.
Location is superb- if you want to be in the heart of a lovely area of Dublin, this is ideal and great value for money. For the price and the location, this is really fine. It can be a bit noisy at night time as there is a club underneath, but it is clean, central and if you're in town to enjoy dublin, it really is in a perfect spot.
Heating did not work. Window would not close properly. Shower ran hot and cold. Room very dated.
Excellent breakfast, interesting decor in the restaurant. Comfortable room. We were kept awake by hen parties on Sat but this is expected in any city. We don't wish to raise a complaint.
Alexandria at the front reception desk was excellent and went out of her way to accommodate our needs. She treated everyone with respect and courtesy. Her attitude and demeanor made our stay worth it. Excellent location and walking distance to most sights in the city. The room could have been cleaner and the hot water was not always reliable. Parking a vehicle is not good. Do not pick up a rental car until you are ready to leave the city. The hotel could be a real jewel in Dublin if it was updated.
This hotel is in an amazing location. Their staff is excellent. The quality of the service provided by the staff would be the equivalent of that of a 5 star hotel. They were helpful and kind, and were always quick in response. The hotel is a little outdated, but you can tell the extra effort taken to ensure that the hotel is clean and well kept. We heard they are closing in May 2016 for 18 months to have a full renovation. I hope that's true, and that the same staff returns, because we would love to come stay again. The beds are really hard, and it is in the bar district so it is very loud on weekend nights. We still really enjoyed it, and if you are a person who likes to stay out late and have a good time on weekends this is the hotel for you. It isn't so much a negative, as it is that you should be aware of where you are booking.
Convenient for my meetings, also easy acess to city and south side via the Luas line. No.
Very clean, friendly staff, nice location
Proximity to the shops and resturants. We used the nearby luas stop to go to dundrum shopping centre...never realised how easy it was. Staff very helpful. room spacious and very warm...had to turn off radiator. we stayed on friday night and there was a lot of noise on street between 4 amd 5 am. This was not the hotels fault but if I was there again, I would request a different room.
good clean, nice large room.
nice, friendly place
THe reception staff were exceptionally helpful and welcoming. All good!!
Location is excellent with free car park. Rooms are basic and I was unable to control heat in room satisfactorily.
Well positioned good facilities food ok The road system in dublin is a nightmare finding the hotel was a miricle due to the one way system and no signs
The Bar Area Bedroom decore to plan and not as shown on website
the staff and the comfort of the rooms were grear there should be a safety box in the rooms
The staff are very friendly. Good location for shopping and the O2. The fire alarm went off at 9am!!
Comfortable walking distance from the city centre, very clean and spacious rooms. We didn't try the swimming pool thanks to the very good weather in Dublin during our stay! Very good breakfast.
The Friendly staff and the Hotel Location
The staff were friendly and helpful. The room was superb I thought it was a little expensive given economic climate and time of year.
Ease of Check in, staff were very helpful. Very good location
Its convience. One reception staff, even though he was very helpful and polite was wearing heavy jewelry, a dirty friendship bracelet and shirt collar buttons not closed, he just did not look the part, not professional looking, I wondered what did visitors to our country think of it. Also no Irish whole meal soda bread at breakfast only bakery yeast bread, (not the same thing) Tinned fruit was so disappointing with so much fresh fruit available, yes there was a bowl of whole fresh fruit, but some chopped up would be so much nicer. Also,suggestion, Clonakilty black & white puddings are the best, you should try them.
I liked the rooms and workout facilities and the staff were very helpful answering any questions.
Central location,friendly staff,reasonable rate. Lack of car parking facilities
very modern and plenty of comfortable seating areas all over the hotel building work around the hotel but it did not spoil our stay
Very convenient location. Bright and spacious Had one disappointing food experience, but it was dealt with in a most professional manner by the manager
The bar was welcoming, the staff were very informative and a nice atmosphere in the hotel No signage for the toilets adjoining the bar and alot of people were asking the whereabouts of the toilets
Great location and nice room. Shower was a little compact.
The room was lovely. The several live bands every Friday-Sunday night in the neighborhood might as well be in your bedroom. If you like drums, loud choruses, and bass guitars, then all will seem fine. Really a shame for an otherwise pleasant hotel
No air or ventilation in the room. Hot as hell and when you open the window for air it's like being in a night club until 3 am
The Morgan is very central, located very close to the River Liffe (which is you are not familiar with Dublin, is a great help to navigating) - and close to a good selection of bars, cafes, restaurants and Trinity College and the Cathederals.The rooms very quite modern and stylised (which in terms of the sofas / chairs replaces any comfort) - but large and clean. The front rooms of the Hotel overlook quite a busy street (particularly at 2am on a Saturday night) and can be a little noisy. Our room card keys didnt work initially, and there was quite a long wait to have these changed as the reception desk gets very busy.
Enjoyed proximity to shopping, and public transportation. We especially enjoyed breakfast buffet - which was part of our package. The staff was helpful and gracious. The rooms were very comfortable and clean. While we are "an almost mature couple" and enjoy being close to the nightlife - the proximity to all of the nighttime crowds and related noise was a bit disconcerting and noisy. While we advised staff that our phone was out - which made it difficult to contact our family in other rooms - couldn't seem to get it correct within our 3 night stay.
The Decor of the Bedroom. The room was hot and a little noisy.
We chose this hotel to surprise a friend who was getting married. as she was also staying at the hotel the night before we needed some assistance to avoid bumping into each other and spoiling the surprise for the next day.the manager len was amazing. his pride in the hotel was obvious and his willingness to assist in any way possible was the best customer service I have ever had.
Sense of confusion at frnt desk, peoblem with separation of smoking from dining areas.
Location was brilliant and great value for money. Was a little nosy at nights but what else do you expect from being in the middle of Temple Bar?! Already planning next trip and will definately be staying at The Morgan.
location was excellent, staff good. room small, shower leaking
the bed was lovely, big soft & very very comfortable! room was a little cramped (but lots of character). grouting in bathroom a little dirty and/or discoloured.
The staff was extremely helpful and prompt. The room was extremely comfortable and the onlone access was very convenient, as my wireless became disabled. The location was tops, and I wil stay here again. One detail, I have not yet received my bill by email, and it has been 5 days.
location, rate and ease of access with ample parking the pool was not open during our stay
location cost of extras
The food, bar and dinning area. Hotel staff, polite and receptive. Bathroom dirty, hairs in sink. Wet room floor drained the wrong way and ended up standing in puddles of water. Check out took to long and seemed dis-organised.
The Rooms where nice and spaceous and clean The staff where unfriendly and very unhelpful. Ours rooms where not ready for check in when we arrived at 4.30pm we had to share one room between 6 until we got the second one at 5.30pm and the 3rd at 6.15pm. Also parking is €10 a night not stated anywere in hotel. Overall experience of hotel was poor. Would never stay in it again!!
Room over lokking the old jail was spacious and very comfortable. Breakfast buffet was good quality Just a little out of centre..12 Euro taxi...perhaps would choose one closer to centre next time
Extremely friendly staff who went out of their way to make you feel welcome. Breakfast delivered to room was top quality and still really hot . Room was spacious and comfortable. The first taxi we got to city centre, driven by a pure dub, took us on a roundabout trip and overcharged us and then had the neck to warn us about foreign drivers who would try to rip us off.
No sky sports in room
Excellent, efficient and very friendly staff. Large, clean and nicely furnished room with lovely view from large window. Very enjoyable and varied breakfast served by pleasant staff. Very secure car parking facilities. Ideal location for my requirements (Royal Hospital Kilmainham and Irish Museum of Modern Art). The location was ideal for my requirements but might be a bit far out of the City centre for some visitors.
Lovely hotel and staff were very helpful. Room was also very clean and spacious. Menu in bar was very limited
The room had clearly been used by a smoker prior to our arrival and the smell was really bad. It had actually penetrated the duvet .
Convenient to city centre, fabulous clean modern rooms, helpful staff Noisy, by railway line
right on bus line to/from airport, staff was friendly and helpful, breakfast was great selection and service, location was also good for walking to attractions and restaurants, bar was a fun walk back into time with a intimate beer garden. bathroom had black bold, shower head or water pressure needed some work.
The hotels location was excellent. Connelly station right across the street. Temple bar approximately 20-25 minute walk or take the Lucas.
friendly staff, great location
The common areas very clean, cozy and updated. The staff very accommodating with extremely early check in. Great areas to relax. The room we stayed in was very small and had not been upgraded. Not a room they would picture on website.
The hotel was well sited and just what we wanted The room we were given was next to the lift and the railway ran right passed the window.Although they didn't cause too much trouble I would think twice about booking your hotel another time
Nothing apart from the friendly staff and the memory foam matress which gave me a rash and skin allergy! From the moment we went into the hotel the smell of damp musky air took the breath from us. Upon first entering the hotel it seemed pretty ok for the price that we were paying but as we entered our room how wrong were we. Middle of November with freezing tempetures outside and the window in the room open, took about an hour to heat with 'hot' air conditioning which i think was bringing in the air from the smoke room come beer garden so therfore we were choked with the fumes. The dust and dirt that was in the bedroom floor carpet was unreal considering there was 1 asthma suferer and due to this we couldnt really stay in the room too long. The bathroom was the same. And to end the so called bar downstairs--at your own risk enter!
We got a free room upgrade, the staff were friendly and we loved the big comfy bed. Was very handy to get to and on site parking was great! The floors were very creaky and the walls extremely thin as we could hear people in the surrounding rooms!
The rooms were lovely and very comfortable
I liked the convenience of the location and the receptionist when checking in and out was very polite and courtious and the place was spotless. I found the night porter to be very rude and unhelpful. We arrived back to the hotel just after 2am and when we enquired about the residents bar we were told in no uncertain terms that it was closed and that it wasn't his problem. I wasn't the only guest to think this. I cant understand how the residents bar closes before all the nightclubs in the surrounding area.
Our rooms had to be changed because of water damage at weekend but we were more than satisfied with the change and the way the hotel staff dealt with the matter. Hotel meal was nice and the entertainment good.
Excellent food at both breakfast and dinner and comfotable room I know it's a public bar but the general behaviour, especially the bad language being used by some of the customers, was not what you would expect in a hotel bar. Perhaps a few words in a few ears might help make visiting the bar a more pleasant experience for hotel guests. By the way, the bar staff were very friendly and attentive.